Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Dec 31, 1969
When right front pax sits in seat and fastens seatbelt, the airbag indicator correctly says "ON." But after a few minutes, the airbag turns "OFF" and the driver's dash gets an "unfastened seatbelt" warning and a "faulty airbag" warning. All of these occur while the front right pax has remain seated and buckled. If the pax unbuckles and exits the seat, these incorrect warnings all remain the sam... Read more
Incident date: Dec 31, 1969
When right front pax sits in seat and fastens seatbelt, the airbag indicator correctly says "ON." But after a few minutes, the airbag turns "OFF" and the driver's dash gets an "unfastened seatbelt" warning and a "faulty airbag" warning. All of these occur while the front right pax has remain seated and buckled. If the pax unbuckles and exits the seat, these incorrect warnings all remain the sam... Read more
Incident date: Dec 9, 2025
On June 27, 2025, while driving, the vehicle displayed a "Propulsion Power Reduced" warning message and a Check Engine Light illuminated. I immediately experienced a loss of power. I brought the vehicle to an authorized Chevrolet dealer the same day. On July 1, 2025, the dealer diagnosed the failure as a faulty Battery Energy Control Module (BECM) and high-voltage system fault (Code P1E00), requi... Read more
LINCOLN
CONTINENTAL
(2018) - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Dec 8, 2025
Incident date: Oct 8, 2025
I am reporting a recurring safety-related defect with the infotainment/iDrive head-unit in my 2019 BMW X5 xDrive40i. The central display repeatedly goes completely black or shows “No Signal” while the vehicle is otherwise drivable. When this happens, iDrive is unusable and I lose: 1. Rearview camera and visual parking aids 2. Parking sensor visuals 3. Navigation and key vehicle information 4... Read more
Incident date: Nov 30, 2025
Central computer (motherboard), cameras (front/rear/side), autopilot/auto steer system. Error code: APS_w132. Description of Problem: On or around [XXX], Tesla pushed a mandatory over-the-air software update to my vehicle. Immediately after, multiple safety-critical systems failed: all cameras (including backup) became intermittent or non-functional, auto steer/autopilot stopped working, and the c... Read more
Incident date: Nov 27, 2025
Coolant loss with no visible leaks; idling roughly and misfiring Mechanic stated that coolant loss and appears to have intruded into the cylinders
Incident date: May 4, 2016
Oil pressure light started to come on at idle, goes away while driving.. heard this has been and issue and even the dealership knows about it.. there is also a recall in Korea for the same exact thing for the same exact cars but no recall in the usa..please make this a recall it is not safe nor should this be over looked
Incident date: Aug 11, 2025
Experiencing sudden loss of power steering while driving - unsafe condition. Experiencing sudden loss of electric power steering assist while driving. Loss of power steering persists until ignition recycling (stop, put car in park, turn ignition off, turn ignition back on), which seems to clear it. Problem re-occurs intermittently on subsequent drives. Issue has been experienced at multiple M... Read more
Incident date: Aug 11, 2025
When I am doing any kind of sharp turn like a u turn or exiting my drive way, there is a loud clicking noise coming from what seems like the axel.
Incident date: Aug 11, 2025
THE fuel pressure line from the fuel pump to the flex fuel sensor chaffed a pin hole leak near the front top of the fuel tank. This caused a significant fuel smell and trace leak at the front of the fuel tank which could lead to a fire or explosion. The new hose has a longer chaffing covering leading me to believe gm knew about this issue. vehicle has 127,000 miles. I feel gm should reimburse me... Read more
Incident date: Sep 11, 2025
My vehicle is experiencing multiple dangerous electrical and drivetrain failures that occur intermittently and without warning. The issues began the day of purchase purchase and continue to worsen. Documented defects include: Vehicle randomly will not start Vehicle randomly will not turn off Dashboard/electronic systems reset intermittently (gauges go blank or restart, Bluetooth disconnects, w... Read more
Incident date: Nov 16, 2025
I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage an... Read more
Crash
Incident date: Nov 16, 2025
The contact owns a 2019 Audi A4. The contact stated that the vehicle was involved in a crash that had damaged the fuel tank and fuel line. The contact stated that the vehicle had been repaired. The contact had taken the vehicle on a trip, and while driving, the contact smelled gasoline in the cabin. The contact arrived at the destination, but the contact had a headache and felt nauseous and called... Read more
Crash
1 injured
Incident date: Nov 21, 2025
My PTU has failed and my safety is at risk as my car could at any point loose power causing harm to me and others involved. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions
Incident date: Aug 30, 2025
I bought my 2023 Yukon Denali Ultimate on or around August 9 2023, and I bought it brand new. On May 28 2024, around 30k miles, I was on the highway and could no longer accelerate. I luckily got myself into the breakdown lane before my car shut down & lost power, ended up being towed to the closest dealership. After 18 days at the dealership, I finally had my car back with a "new engine". Fast fo... Read more
Incident date: Aug 30, 2025
AUTOMATIC REVVING INCIDENT 1 DATE: November 25, 2025 TIME: about 4:05pm LOCATION: [XXX] WEATHER: Slight rain, around 37º F VEHICLE STATUS: In Park, heat dial turned on. DESCRIPTION OF ISSUE: Turned key to on position while in park. ICE engine immediately turned on and revved all the way, as if the accelerator pedal was pressed down all the way. Pedal was NOT under floor mats. Immediately turned ... Read more
Incident date: Aug 30, 2025
AUTOMATIC REVVING INCIDENT 1 DATE: November 25, 2025 TIME: about 4:05pm LOCATION: [XXX] WEATHER: Slight rain, around 37º F VEHICLE STATUS: In Park, heat dial turned on. DESCRIPTION OF ISSUE: Turned key to on position while in park. ICE engine immediately turned on and revved all the way, as if the accelerator pedal was pressed down all the way. Pedal was NOT under floor mats. Immediately turned ... Read more
Incident date: Dec 1, 2025
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact ... Read more
Incident date: Dec 20, 2024
Three active recalls on this vehicle currently and have not had the vehicle a full calendar year yet. Two pertaining to fire-risk recall which can result in increased risk of occupant injury and injury to persons outside vehicle. The recall instructions state there is an issue with battery and engine which can cause fire. The recall instructions state to not charge the vehicle nor park in garage... Read more
Incident date: Nov 28, 2025
Ever since I bought by car in 2022 brand new the car has been shaking when I press on the brakes going around 70 mph. I took the car multiple times to the dealership and all they do is resurface the rotos. One time they refused to even look at the car so I called corporate and they got the dealership to do the same thing as before. But still the car shakes. I called corporate and they said to take... Read more
Incident date: Sep 1, 2025
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that recently the vehicle started hesitating while driving at various speeds while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact noticed that white smoke was coming from the exhau... Read more
Incident date: Dec 1, 2025
The electric motors in the hybrid system intermittently fault and fail completely. I get an error saying there's a powertrain/4wd system failure. There's no clear cause. I've had this in for service numerous times. I've paid for a repair that did not resolve it. They had me pay for a repair for a new alternator-generator unit ($1500). When I get this fault, the truck operates only on gas power... Read more
Incident date: Dec 1, 2025
The contact owns a 2024 Ford Bronco. The contact stated that while the defroster was engaged, the windshield cracked on the driver’s side. The crack started at the bottom of the windshield and spread to approximately 7-inches. The contact had not taken the vehicle to a local dealer or a glass repair shop to be repaired. The vehicle was not diagnosed or repaired. The contact researched online and... Read more
Incident date: Dec 1, 2025
On November 5, 2025 a few dash errors came on, they were: 1. Brake hold system problem 2. Vehicle stability assist problem 3. Emission system problem 4. Road departure mitigation system problem 5. Collision mitigation system problem 6. Lane keeping assist system problem 7. Adaptive cruise system problem 8. Hill start assist system problem 9. Tire pressure monitor system problem I called the deale... Read more
Incident date: Nov 29, 2025
After dealer-performed repair to the ABS braking system, the vehicle was returned with a malfunctioning ABS control module and a loose brake line near the ABS unit. An independent licensed repair facility confirmed that the ABS control module was never programmed with required vehicle configuration data and would not accept programming attempts. The module is internally corrupted and requires repl... Read more
Incident date: Nov 29, 2025
A 2017 CR-V entering limp mode and showing all dashboard alerts. I brought it up to Honda America and open case #15734548 to complained about fuel injector recall. After reading the codes at local Honda dealership Chandler,Arizona and repaired cylinder misfire issues. Two days later again started showing all warning lights. I request local Honda dealer to diagnosis further. After discussion with ... Read more
Incident date: Sep 1, 2025
I have a 2022 Ford Expedition that Ford states some of these are under recall for the backup camera but not mine. On 10/28/25, my backup camera went out with a blank blue sometimes black screen. I took it to Marler Ford where they gave me an estimate of $1000 to replace the camera. I received an oil change on the same day. When I got home I noticed from the diagnostics that my camera was loose in ... Read more
Incident date: Nov 24, 2025
On March 11, 2025 I took my car to Gardena Honda for a fuel pump recall for my 2018 Honda HR-v ex. On September 17, 2025 I had a system malfunction where the doors were locking and unlocking the dashboard went black and a car symbol with doors opened appear on the dash, the car shut off and I tried to brake but they did not work, I hit a car in front of me and when the airbags did not deploy I hit... Read more
Crash
1 injured
Incident date: Nov 24, 2025
On March 11, 2025 I took my car to Gardena Honda for a fuel pump recall for my 2018 Honda HR-v ex. On September 17, 2025 I had a system malfunction where the doors were locking and unlocking the dashboard went black and a car symbol with doors opened appear on the dash, the car shut off and I tried to brake but they did not work, I hit a car in front of me and when the airbags did not deploy I hit... Read more
Crash
1 injured
Incident date: Nov 4, 2025
While driving approximately 40 mph , lost power to the vehicle. No lights no warnings. The gas pedal pushed all the way to the floor and wouldn’t go , lost power steering AND ALL. coasted into a parking lot where my dash then gave the RAB light and a oil light , not due for a oil change , and still won’t turn on.
Incident date: Nov 23, 2025
While driving on the highway at normal speed, the vehicle suddenly lost power with no prior warning lamps or messages, placing me and other road users at immediate risk. The engine rapidly began knocking, lost acceleration, then stalled completely. I had to coast to the shoulder, which was extremely dangerous in high-speed traffic. The failure appears consistent with bearing wear and debris circu... Read more
Incident date: Sep 19, 2023
Back up camera at night is extremely dark and visibility is near zero if there are no additional external light sources. This poses a safety risk as we are unable to see what's behind the vehicle. The vehicle has integrated LED lights and we are unable to upgrade the bulbs to be brighter. Either the night time mode for the camera isn't activating or the lights are too dim.
Incident date: Sep 19, 2023
Vehicle indicated that the suspension system was disabled. Vehicle then lost power and disabled itself driving through the Eisenhower Tunnel I-70 Colorado. This tunnel is over a mile and a half long. We called 911 as we were very worried we were going to have another vehicle crash into us as there are no breakdown lanes. The tunnel had to close to West Bound Interstate traffic and the vehicle had... Read more
Incident date: Sep 25, 2025
Yesterday my horn ceased working again and someone almost side swiped me. This is the 3rd time on my 2023 Elantra. I have 2 Hyundai Elantras that Have had to send to the dealership to replace the horns multiple times. I had the same issue with my Venue, which appears to have had some type of NHTSA action, and feel that the Elantras should be included on said action as they utilize the same horn... Read more
Incident date: Nov 6, 2025
When turning right or left the vehicle is making a clicking sound. When I first got the vehicle within a month of ownership it made this sound prior to me making my first payment. I took it to the dealership for assessment and they said that there was an issue with the axle. They replaced both front axles but less than 3 months later the sound is back and I have taken my vehicle back to Honda. The... Read more
Incident date: Nov 4, 2025
Transmission stops drive ability at various times when pulling out into traffic it stops accelerating and the engine just revs high rpm’s until it slams itself back into a power gear. I have stalled several times recently pulling into traffic and was nearly involved in a wreck because a momentary lack of acceleration. This problem also hapoens when driving a steady speed it all of a sudden stops... Read more
Incident date: Nov 13, 2025
I was stopped at a light and my dash light started beeping and flashing at random and the truck just shut off. My parking break got randomly engaged and the truck went back to P mode even though it was in drive prior. I turned the truck back on and the break wouldn’t release and I couldn’t turn the knob to drive. Had to turn it off again and after about 2 minute it left me drive again. Secon... Read more
Incident date: Oct 17, 2024
A water bottle spilled from back seat during sudden deceleration due to traffic. Thd bottle hit the back of the drivers seat and some of the contents spilled, I felt moisture from under seat on my ankles. Shortly after the car systems started reporting they were not working. By the time I returned home not even the turn signals worked and I could log turn off the EV. Car towed to desler who d... Read more
LINCOLN
CORSAIR PHEV
(2022) - ELECTRICAL SYSTEM
Nov 22, 2025
Incident date: Oct 17, 2025
When parking the vehicle the electrical system will put a warning on the dash indicating you are not in park. A message indicates shift to park. The car will not shut off and you cannot lock the vehicle. This happened when I first bought the vehicle and it was under warranty and repaired. It is now happening a second time in 2025.
LINCOLN
CORSAIR PHEV
(2022) - SERVICE BRAKES
Nov 22, 2025
Incident date: Oct 17, 2025
The power brake booster failed suddenly causing the brake petal to become hard. Almost caused an accident as I suddenly lost the ability to brake. There was no warning prior to the failure. After the failure a service warning for brake assist appeared. The vehicle was been inspected by an auto service provider.
LINCOLN
CORSAIR PHEV
(2022) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Nov 22, 2025
Incident date: Oct 17, 2025
We were driving on I4 in stop and go traffic. Our speed was under 25 mph and we were over a full car length back from the vehicle in front of us. I was actively braking to come to a stop due to traffic and the forward collision / emergency braking kicked in and stopped us immediately. This caused a car behind us to almost hit us and cause an accident due to sudden stopping. This happened 3 separat... Read more
Incident date: Nov 16, 2025
Upon engine start, dashboard lights appear that warn of the following safety issues detected: - Collision Mitigation Braking System - Lane Keeping Assist System - Adaptive Cruise Control - Road Departure Mitigation Diagnostic scan shows an error code of U3000-49 indicating a front camera issue. The error codes began in Spring 2025 and are disturbing making driving less secure but it is my primary... Read more
Incident date: Nov 20, 2025
When driving over bumps, potholes, or railroad tracks with the breaks being pressed, the brakes would pulsate and causing vehicle to stop at a further distance. Due to taking longer time to slow down and stop, I almost hit another vehicle in front of me.
Incident date: Sep 1, 2025
The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was unavailable. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The man... Read more
Incident date: Sep 1, 2025
I went into dealer was told there was a car recall for radio update which I later was not provided any documentation for on another visit I noticed a speedometer update was performed to vehicle since the speedometer does not match the actual speed of the vehicle as the other complaint in December 2024 by another same model vehicle owner
Incident date: Nov 18, 2025
There is a button on the top of the steering wheel that puts the car in low gear. We have been going down the interstate twice and my husband accidentally hit the button slowing down the car immediately. This is very dangerous and could cause a rear end collision. We have reported it to Chevrolet several times, to the service department twice and the corporation also. Low gear has normally been... Read more
Incident date: Sep 20, 2025
The contact owns a 2017 Hyundai Sonata. The contact stated that after receiving oil changes on four occasions, the oil warning light illuminated. The vehicle was taken to an independent mechanic twice, and the contact was informed that the oil pressure sensor was leaking at the connector, and the oil pressure sender or the switch needed to be replaced. The vehicle was repaired, but the failure per... Read more
Incident date: Nov 19, 2025
My 2019 Honda HR-v CVT failed due to premature belt deterioration exactly as described in Honda Service Bulletin 21-047. The failure happened only two months after the 7-year extended warranty period. Honda has denied a goodwill assistance despite this being a known safety-related defect. The belt failed while my elderly mother drove. They refuse to provide any assistance in the matter.
Incident date: Nov 10, 2025
Transmission Replacement - The transmission system requires replacement due to issues identified during inspection, including judder in the CVT and auxiliary gearbox. Replacing the transmission can help address these concerns and improve the smoothn