Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Feb 1, 2012
I JUST BOUGHT THIS CAR FROM A USED DEALER LAST MONTH HAVEN'T DRIVEN 6 TIMES YET AND NOW THIS MONTH IT IS STALLING OUT WE THOUGHT IT WAS THE FUEL FILTER SO WE REPLACED THAT BUT NOW I TRIED DRIVING IT AGAIN AND I GOT AN ERROR MESSAGE SAYING "ETC ENGINE FAILURE SAFE MODE" THE CA THEN BEGAN SLOWING DOWN AND I WAS UNABLE TO ACCELERATE MY SPEED. THE CAR WAS ALSO JERKING AS IF IT WOULD CUT OFF SO. *TR
Incident date: Feb 1, 2012
I JUST BOUGHT THIS CAR FROM A USED DEALER LAST MONTH HAVEN'T DRIVEN 6 TIMES YET AND NOW THIS MONTH IT IS STALLING OUT WE THOUGHT IT WAS THE FUEL FILTER SO WE REPLACED THAT BUT NOW I TRIED DRIVING IT AGAIN AND I GOT AN ERROR MESSAGE SAYING "ETC ENGINE FAILURE SAFE MODE" THE CA THEN BEGAN SLOWING DOWN AND I WAS UNABLE TO ACCELERATE MY SPEED. THE CAR WAS ALSO JERKING AS IF IT WOULD CUT OFF SO. *TR
Incident date: Feb 23, 2012
DRIVING AT 35 MPH, TRIED TO SLOW DOWN FOR A STOP LIGHT. CAR WOULD NOT SLOW, BRAKES WERE INEFFECTIVE AGAINST THE MOTOR THAT WAS STUCK ACCELERATING. I PUT CAR IN NUETRAL ( AS CAR ENGINE RACED) AND COASTED INTO A BUSINESS PARKING LOT. I SHUT OFF CAR AND RESTARTED. ENGINE REVS WERE NORMAL. I PUT CAR BACK INTO DRIVE AND DROVE BACK TO WORK, THE RPM'S WERE SURGING, BUT NOT OUT OF CONTROL THIS TIME. *T... Read more
Incident date: Feb 23, 2012
DRIVING AT 35 MPH, TRIED TO SLOW DOWN FOR A STOP LIGHT. CAR WOULD NOT SLOW, BRAKES WERE INEFFECTIVE AGAINST THE MOTOR THAT WAS STUCK ACCELERATING. I PUT CAR IN NUETRAL ( AS CAR ENGINE RACED) AND COASTED INTO A BUSINESS PARKING LOT. I SHUT OFF CAR AND RESTARTED. ENGINE REVS WERE NORMAL. I PUT CAR BACK INTO DRIVE AND DROVE BACK TO WORK, THE RPM'S WERE SURGING, BUT NOT OUT OF CONTROL THIS TIME. *T... Read more
Incident date: Feb 23, 2012
DRIVING AT 35 MPH, TRIED TO SLOW DOWN FOR A STOP LIGHT. CAR WOULD NOT SLOW, BRAKES WERE INEFFECTIVE AGAINST THE MOTOR THAT WAS STUCK ACCELERATING. I PUT CAR IN NUETRAL ( AS CAR ENGINE RACED) AND COASTED INTO A BUSINESS PARKING LOT. I SHUT OFF CAR AND RESTARTED. ENGINE REVS WERE NORMAL. I PUT CAR BACK INTO DRIVE AND DROVE BACK TO WORK, THE RPM'S WERE SURGING, BUT NOT OUT OF CONTROL THIS TIME. *T... Read more
Incident date: Jan 15, 2012
TL* THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO SUCCESSFULLY JUMP START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS THEN INFORMED THAT ... Read more
Incident date: Jan 15, 2012
TL* THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO SUCCESSFULLY JUMP START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS THEN INFORMED THAT ... Read more
Incident date: Feb 22, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION:REAR). THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 10... Read more
LINCOLN
CONTINENTAL
(1997) — POWER TRAIN
Feb 17, 2012
Incident date: Feb 16, 2012
TL* THE CONTACT OWNS A 1997 LINCOLN CONTINENTAL. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE LUNGED FORWARD ABNORMALLY, WHILE STILL IN PARK. THE CHECK ENGINE LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE PRESSURE REGULATOR SOLENOID AND THE NEUTRAL SAFETY SWITCH WERE DEFECTIVE. AS A RESULT, THE PARK PAWL ABUTMENT BRACKET NEEDED TO BE REPLACED. THE MANUFA... Read more
Incident date: Feb 10, 2012
THE POWER STEERING FAILED AND SUBSEQUENTLY WHEN THE STEERING PUMP WAS REPLACED THE DEALERSHIP SAID THE RACK AND PINION NEEDED TO BE REPLACED BECAUSE IT FAILED INTERNALLY. THIS VEHICLE IS A STRETCH LIMO AND DRIVEN SLOWLY AND CAREFULLY ON LEVEL SURFACES AND SHOULD NOT HAVE FAILED AT THIS LOW MILEAGE. *TR
Incident date: Mar 18, 2011
I HAVE BEEN HAVING PROBLEMS WITH AIR SUSPENSION - FRONT AND REAR. IT HAS THE TENDENCY TO GO UP AND DOWN AT WILL. WE HAVE BEEN TO THE DEALER WHERE WE HAD THE SECOND ONE REPLACED AND IT IS GIVING CONSTANT PROBLEMS. THE FIRST ONE LASTED QUITE A FEW YEARS.(AT APPROX 43000 MILES) THE SECOND ONE ONLY MONTHS, AT ABOUT 86000. *TR
Incident date: Feb 7, 2012
DRIVER'S SIDE INTERIOR DOOR LATCH BROKE AND IS INTEGRAL TO THE DOOR PANEL. FORD DEALER SAYS THE PART IS NO LONGER AVAILABLE AND FORD HAS PROVIDED NO OTHER MEANS OF REPAIR. FORD PROVIDED THE FOLLOWING PART NUMBER: 4W1Z5423943EAA, WHICH IS NOT AVAILABLE. TO EXIT THE VEHICLE, THE WINDOW MUST BE ROLLED DOWN AND THE OUTSIDE DOOR HANDLE USED. THIS IS A POTENTIAL SAFETY RISK IF A QUICK EXIT IS REQUIR... Read more
Incident date: Dec 1, 2011
DRIVER-SIDE HEADLIGHT INTERMITTENT FAILS TO FUNCTION. REPLACED BULB AND ISSUE PERSISTS. DEALER UNABLE TO IDENTIFY AN ISSUE. ISSUE STILL PERSISTS 3 MONTHS LATER AND DEALER IS STILL UNABLE TO IDENTIFY THE ISSUE. *TR
Incident date: Apr 5, 2010
DEALER FOUND TRANSMISSION LEAKING AT PTU AXLE SEAL. REMOVED/REPLACED. ISSUE HAS RE-OCCURRED ON SAME VEHICLE AT 44879 MILES AS OF 10 FEB. 2012 AND DEALER IS AGAIN RECOMMENDING REMOVE/REPLACE. *TR
Incident date: Jan 25, 2012
DRIVING AT 55 MPH THE VEHICLES WRENCH LIGHT CAME ON AND IT WENT INTO A REDUCED RPM MODE, CAUSING THE VEHICLE TO LOSE ALL POWER AND GO FROM 55 TO 10 MPH RAPIDLY. PUT ON THE HAZARD LIGHTS AND PULLED OFF OF THE HIGHWAY. NOT WANTING TO TURN THE VEHICLE OFF I DROVE SLOWLY TO A MECHANIC WHERE HE RAN A CODE CHECK AND THE CODES READ P2107 AND P2110. TOLD IT COULD BE ONE OF 2 PROBLEMS, THROTTLE BODY OR PCM... Read more
Incident date: Sep 1, 2011
I AM WRITING ABOUT TWO ISSUES WITH MY CAR: 1. I AM GETTING A WARNING LIGHT THAT INDICATES THAT MY AIR BAGS ARE NOT OPERATIONAL. 2. I AM ALSO BEING TOLD BY MY MECHANIC THAT THE BALL JOINTS AND SWAY BAR LINKS ARE DEFECTIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Jan 12, 2012
2006 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO PROBLEM WITH BRAKES *TGW THE CONSUMER STATED UPON ARRIVING AT AN INTERSECTION, HE APPLIED THE BRAKE, AND THE PEDAL NEARLY WENT TO THE FLOOR, THE ABS SEEMED TO ACTIVATE AS HE MOVED INTO THE INTERSECTION. THE CONSUMER NOTICED THE ABS WAS IN CONTROL, AS HE TRIED TO BRAKE. THE MECHANIC CHECKED THE BRAKE SYSTEM, INCLUDING THE BRAKE FLUID LEVEL, WHICH ... Read more
Incident date: Jan 12, 2012
2006 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO PROBLEM WITH BRAKES *TGW THE CONSUMER STATED UPON ARRIVING AT AN INTERSECTION, HE APPLIED THE BRAKE, AND THE PEDAL NEARLY WENT TO THE FLOOR, THE ABS SEEMED TO ACTIVATE AS HE MOVED INTO THE INTERSECTION. THE CONSUMER NOTICED THE ABS WAS IN CONTROL, AS HE TRIED TO BRAKE. THE MECHANIC CHECKED THE BRAKE SYSTEM, INCLUDING THE BRAKE FLUID LEVEL, WHICH ... Read more
Incident date: Feb 24, 2010
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE DID NOT PROPERLY SECURE THE DOOR WHEN LOCKED. THE CONTACT ALSO STATED THAT WHILE DRIVING 20 MPH ON A CURVE, THE FRONT DRIVER'S DOOR OPENED. THE SPRING ON THE HANDLE WAS FAULTY AND CAUSED THE DOOR TO OPEN WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILUR DIAGNOSED OR REPAIRED. THE FA... Read more
Incident date: Feb 1, 2012
I OWN A 2000 LINCOLN LS V8. I HAVE NOTICED THAT THERE IS POPPING AT THE BALL JOINT ON THE FRONT SUSPENSION OF THE CAR.. I TOOK IT TO A MECHANIC SHOP AND HE TOLD ME THAT HE DIDN'T WANT TO TOUCH IT BECAUSE HE HAD FOUND OUT THAT THOSE PARTICULAR YEAR MODEL CARS HAD A RECALL FOR THE SUSPENSION BALL JOINTS. I WENT HOME AND DID SOME RESEARCH AND CAME TO A SITE CALLED NHTSA. I GOT ON THE NHTSA DATABASE A... Read more
Incident date: Feb 1, 2012
I OWN A 2000 LINCOLN LS V8. I HAVE NOTICED THAT THERE IS POPPING AT THE BALL JOINT ON THE FRONT SUSPENSION OF THE CAR.. I TOOK IT TO A MECHANIC SHOP AND HE TOLD ME THAT HE DIDN'T WANT TO TOUCH IT BECAUSE HE HAD FOUND OUT THAT THOSE PARTICULAR YEAR MODEL CARS HAD A RECALL FOR THE SUSPENSION BALL JOINTS. I WENT HOME AND DID SOME RESEARCH AND CAME TO A SITE CALLED NHTSA. I GOT ON THE NHTSA DATABASE A... Read more
Incident date: Feb 1, 2012
I OWN A 2000 LINCOLN LS V8. I HAVE NOTICED THAT THERE IS POPPING AT THE BALL JOINT ON THE FRONT SUSPENSION OF THE CAR.. I TOOK IT TO A MECHANIC SHOP AND HE TOLD ME THAT HE DIDN'T WANT TO TOUCH IT BECAUSE HE HAD FOUND OUT THAT THOSE PARTICULAR YEAR MODEL CARS HAD A RECALL FOR THE SUSPENSION BALL JOINTS. I WENT HOME AND DID SOME RESEARCH AND CAME TO A SITE CALLED NHTSA. I GOT ON THE NHTSA DATABASE A... Read more
Incident date: Dec 7, 2009
MY BRAKES WILL FAIL WITHOUT ANY WARNING. I WILL BE DRIVING AND ALL OF A SUDDEN MY BRAKES WON'T WORK. THE ANTI-SKID LIGHT WILL GO ON ALONG WITH GRINDING NOISES. IT FEELS LIKE I AM PRESSING A STAKE DOWN THROUGH ROCKS AS I PRESS DOWN ON THE BRAKE PEDAL. DURING THIS TIME, I HAVE NO CONTROL OVER THE BRAKES AND I PANIC THAT THE CAR WILL NOT STOP. AFTER A FEW SECONDS, THE BRAKES WORK ONCE AGAIN. I ... Read more
Incident date: Oct 3, 2011
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 10 MPH AND THERE WAS AN EXPLOSION UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION EXPLODED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, THE DRIVER INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE BALL JOINT FRACTURED AND THE WHEE... Read more
Fire
Incident date: Oct 3, 2011
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 10 MPH AND THERE WAS AN EXPLOSION UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION EXPLODED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, THE DRIVER INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE BALL JOINT FRACTURED AND THE WHEE... Read more
Fire
Incident date: Aug 12, 2010
TRANSMISSION SLIPPING,THEN SLAMMING INTO GEAR. LIKE EVERYONE THAT HAS THIS PROBLEM, AND THERE ARE MANY FORD EDGE AND LINCOLN MKX FORUMS ON VARIOUS WEB SITES HAVE BEEN COMPLAINING ABOUT THIS PROBLEM. TAKE IT TO THE DEALER AND THEY CANT FIND ANY PROBLEM. OR THEY SAY IT IS NORMAL, ARE THEY FOR REAL...IM TAKING THE TSB INFO TO THEM THIS WEEK AND SEE WHAT THEY SAY. DONT THEY EVEN READ THESE TSB REPORT... Read more
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE HORN AND CRUISE CONTROL WERE INOPERATIVE. A LOCAL MECHANIC DIAGNOSED THAT THE HORN WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 60,000.
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE HORN AND CRUISE CONTROL WERE INOPERATIVE. A LOCAL MECHANIC DIAGNOSED THAT THE HORN WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 60,000.
Incident date: Jan 7, 2011
I HAD THE SPARK PLUG BLOW OUT OF THE HOLE CAUSED CAR TO RUN ON LESS COMPRESSION AND IT IS VERY COSTLY TO FIX MECHANIC INFORMED THIS VEHICLE IS KNOWN FOR THIS. *TR
Incident date: Jan 22, 2012
I NOTICED WHAT I THOUGHT WAS AN EXHAUST LEAK ON THE INTERIOR OF MY 2005 LS, SO I RAISED THE HOOD DIDN'T SMELL ANYTHING. I DID HOWEVER NOTICE THAT THEIR WAS OIL SPOTS IN MY DRIVEWAY. I TOOK THE CAR IMMEDIATELY TO THE REPAIR SHOP AND HAD THE TOP HALF OF THE ENGINE RESEALED. TWO DAYS LATER I STARTED THE CAR AND AFTER LETTING IT WARM UP; I GOT IN AND THE SMELL WAS STILL THERE. I TOOK IT BACK AND A... Read more
Incident date: Jan 22, 2012
I NOTICED WHAT I THOUGHT WAS AN EXHAUST LEAK ON THE INTERIOR OF MY 2005 LS, SO I RAISED THE HOOD DIDN'T SMELL ANYTHING. I DID HOWEVER NOTICE THAT THEIR WAS OIL SPOTS IN MY DRIVEWAY. I TOOK THE CAR IMMEDIATELY TO THE REPAIR SHOP AND HAD THE TOP HALF OF THE ENGINE RESEALED. TWO DAYS LATER I STARTED THE CAR AND AFTER LETTING IT WARM UP; I GOT IN AND THE SMELL WAS STILL THERE. I TOOK IT BACK AND A... Read more
Incident date: Dec 2, 2011
THE LINCOLN WAS TAKEN TO A FORD DEALER FOR A WHINNING NOISE AND SMELL OF NATURAL GAS WHEN CAR IS COLD. DEALER INDICATED IT WAS NOISE FROM SCORED ROTORS. ON JANUARY 18,2012 SOUND GREW WORSE AND SOUNDED LIKE PARTS WERE GRINDING. TOOK TO A DEALER AND THE DEALER INDICATED THE TRANSFER CASE WAS FAILING, PARTS WERE DISENTEGRATING IN CASE (CALLED IT A PLU). THE RECOMMENDATION WAS NOT TO DRIVE BECAUSE DAN... Read more
Incident date: Jan 12, 2012
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT WAS DRIVING 15 MPH WHEN THE PASSENGER SIDE FRONT WHEEL BEARING AND LOWER CONTROL ARM DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MECHANIC CONFIRMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:... Read more
Incident date: Jan 5, 2012
TL* THE CONTACT OWNS A 2005 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED IMMEDIATELY AFTER THE CHECK ENGINE AND ELECTRONIC THROTTLE CONTROL WARNING LAMPS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,000.
Incident date: Jan 11, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM THE OUTSIDE REAR OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE AT A REDUCED SPEED. LATER, BOTH FRONT COIL SPRINGS WERE REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 02/14/12*LJ TH... Read more
Incident date: Dec 8, 2011
THE INTAKE MANIFOLD IS PLASTIC AND HAS CRACKED, LEAKING FLUID ALL OVER. CAUGHT IT BEFORE ENGINE OVERHEATED, BUT LOOSING FLUID. *TR
Incident date: Jan 2, 2012
APPROPRIATE HANDLING-INFO COPY TO FORD MOTORS COMPANY RE 2008 LINCOLN MKX FROM TRINITY MCCGRIFF, 5TH ATTEMPT TO RESOLVE *TGW THE CONSUMER STATED THE VEHICLE WAS LEAKING TRANSMISSION FLUID. THE DEALER REPLACED A SEAL AND THE PTU SEVERAL TIMES. *JB
Incident date: Aug 8, 2011
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED THAT THE ETC ENGINE FAIL SAFE MODE WARNING LIGHT WAS CONSTANTLY ILLUMINATED. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES FOR THE FAILURE BUT THE DEALER WAS UNABLE TO REPRODUCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. TH... Read more
Incident date: Nov 15, 2011
I SHOULD HAVE DONE MY HOMEWORK PRIOR TO PURCHASING THIS CAR USED. 2 MONTHS AFTER PURCHASE, CAR STARTED SHAKING, AND JUMPING, WENT INTO LIMP HOME MODE. MECHANIC UNABLE TO REPAIR, BUT REPLACED COILS AND CAR RAN "OK" FOR ABOUT 2 WEEKS AND NOW DOES EXACT SAME THING TIMES 100. CAR STARTS, IDLES AT ABOUT 200 RPMS, SHAKES, POPS, JUMPS AND THEN DIES. MECHANIC SAID HE HAS NO IDEA WHAT TO DO EXCEPT REPL... Read more
Incident date: Nov 15, 2011
I SHOULD HAVE DONE MY HOMEWORK PRIOR TO PURCHASING THIS CAR USED. 2 MONTHS AFTER PURCHASE, CAR STARTED SHAKING, AND JUMPING, WENT INTO LIMP HOME MODE. MECHANIC UNABLE TO REPAIR, BUT REPLACED COILS AND CAR RAN "OK" FOR ABOUT 2 WEEKS AND NOW DOES EXACT SAME THING TIMES 100. CAR STARTS, IDLES AT ABOUT 200 RPMS, SHAKES, POPS, JUMPS AND THEN DIES. MECHANIC SAID HE HAS NO IDEA WHAT TO DO EXCEPT REPL... Read more
Incident date: Dec 5, 2011
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM DROPPED THE VEHICLE DOWN UPON STARTING. AS A RESULT, THE VEHICLE WOULD BOUNCE AND DRIVE LOW TO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE AIR SUSPENSION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE... Read more
Incident date: Dec 7, 2010
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FACTORY RIMS WERE CORRODING AND CAUSING THE TIRES TO LOOSE AIR PRESSURE IN COLDER TEMPERATURES. THE MANUFACTURER ADVISED THE CONTACT THAT THE RIMS WERE NOT COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 02/22/12
Incident date: Dec 7, 2010
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FACTORY RIMS WERE CORRODING AND CAUSING THE TIRES TO LOOSE AIR PRESSURE IN COLDER TEMPERATURES. THE MANUFACTURER ADVISED THE CONTACT THAT THE RIMS WERE NOT COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 02/22/12
Incident date: Aug 9, 2010
SON WAS OPERATING THE VEHICLE. AS HE MADE A LEFT TURN, HE HEARD A LOUD CLUNKING SOUND AND THE RIGHT SIDE OF THE VEHICLE CRASHED TO THE GROUND. HAD THE CAR TOWED HOME AND SUBSEQUENTLY TOWED TO THE REPAIR SHOP THE NEXT DAY. WAS TOLD THAT THE LOWER RIGHT BALL JOINT HAD FAILED, SUBSEQUENTLY SNAPPING THE STABILIZER LINK. THIS HAPPENED IN AUGUST 2010. NOVEMBER 15, 2011, I WAS DRIVING HOME. STOPPED ... Read more
Incident date: Aug 9, 2010
SON WAS OPERATING THE VEHICLE. AS HE MADE A LEFT TURN, HE HEARD A LOUD CLUNKING SOUND AND THE RIGHT SIDE OF THE VEHICLE CRASHED TO THE GROUND. HAD THE CAR TOWED HOME AND SUBSEQUENTLY TOWED TO THE REPAIR SHOP THE NEXT DAY. WAS TOLD THAT THE LOWER RIGHT BALL JOINT HAD FAILED, SUBSEQUENTLY SNAPPING THE STABILIZER LINK. THIS HAPPENED IN AUGUST 2010. NOVEMBER 15, 2011, I WAS DRIVING HOME. STOPPED ... Read more
Incident date: Dec 16, 2011
SOLENOIDS GOING OUT ON THE TRANSMISSION AS WELL AS THE BELTS THAT HOLD THE TRANSMISSION IN PLACE. DEALER STATED THAT THIS IS A KNOWN PROBLEM FOR 2 YEARS AND THAT FORD WILL NOT RECALL THE PRODUCT. THE ENGINE LIGHT CAME ON DURING THE DRIVE AND THE ENGINE HAS TROUBLE SHIFTING INTO GEAR GOING UP A HILL. THEIR IS A LEAK AROUND THE OIL FILTER WHICH CAUSE THE OVERDRIVE LIGHT TO COME ON DURIN THE DRIVE... Read more
Incident date: Dec 19, 2011
DRIVER'S SEAT HEATER ELECTRICAL FAILURE, SHORTED CAUSED FIRE, 2"X4" BURN HOLE. *TR
Fire
Incident date: Sep 21, 2011
THE OIL PAN RUSTED THROUGH AND CAUSED ALL THE OIL TO LEAK OUT ONTO THE GROUND. THE CRUISE CONTROL COMPUTER KEEPS CAUSING THE CAR TO TAKE OFF OR NOT EVEN WORK AT ALL WHEN U SET IT, WHEN THE CAR TAKES OFF AFTER SETTING IT THE GAS PEDDLE GOES ALL THE WAY TO THE FLOOR AND IT WILL NOT DEACTIVATE UNLESS YOU SHUT THE CAR OFF WHILE DRIVING. *TR
Incident date: Sep 21, 2011
THE OIL PAN RUSTED THROUGH AND CAUSED ALL THE OIL TO LEAK OUT ONTO THE GROUND. THE CRUISE CONTROL COMPUTER KEEPS CAUSING THE CAR TO TAKE OFF OR NOT EVEN WORK AT ALL WHEN U SET IT, WHEN THE CAR TAKES OFF AFTER SETTING IT THE GAS PEDDLE GOES ALL THE WAY TO THE FLOOR AND IT WILL NOT DEACTIVATE UNLESS YOU SHUT THE CAR OFF WHILE DRIVING. *TR
Incident date: Mar 9, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THE AIR SUSPENSION SYSTEM DISENGAGED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHENEVER HE DROVE OVER A BUMP IN THE ROAD. THE FAILURE OCCURRED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT NOTICED THAT THE SUSPENSION SYSTEM WAS DISENGAGED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AT LEAST TEN TIMES TO... Read more