Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Dec 23, 2012
DRIVING DOWN INTERSTATE AND CHECK ENGINE LIGHT STARTED FLASHING AND CAR LOST POWER. CALLED DEALER AND THEY SAID THE LIGHT WAS AN ENGINE MALFUNCTION. STATED NOT TO DRIVE IT. GOT IT TOWED TO REPAIR SHOP. WHEN THEY DIAGNOSED CAR THEY STATED THE PCM MODULE WENT OUT AND WAS SENDING UNINTERRUPTED ELECTRICITY TO ENGINE COILS AND SURPRISED THE CAR DIDN'T START ON FIRE. THEY ALSO STATED THE PCM MODULE... Read more
Incident date: Dec 23, 2012
DRIVING DOWN INTERSTATE AND CHECK ENGINE LIGHT STARTED FLASHING AND CAR LOST POWER. CALLED DEALER AND THEY SAID THE LIGHT WAS AN ENGINE MALFUNCTION. STATED NOT TO DRIVE IT. GOT IT TOWED TO REPAIR SHOP. WHEN THEY DIAGNOSED CAR THEY STATED THE PCM MODULE WENT OUT AND WAS SENDING UNINTERRUPTED ELECTRICITY TO ENGINE COILS AND SURPRISED THE CAR DIDN'T START ON FIRE. THEY ALSO STATED THE PCM MODULE... Read more
Incident date: Apr 8, 2013
I HAVE NO SUSPENSION SYSTEM OR MONEY TO FIX. SEEMS LIKE WHEN ONE THING BREAK ON THE LINCOLN NAVIGATOR EVERYTHING QUIT WORKING. WINDOW GRIND, NO SUSPENSION,SHIFT BREAKS UP. ENGINES MAKE WEIRD GEARING SOUND. DRINKS GAS WITH NO END TO IT. AIR CONDITIONER FAILURE, MULTIPLE CD PLAYER QUIT, DVD PLAYER QUIT. *TR
Incident date: Mar 25, 2013
I WAS PULLING INTO MY PARKING SPOT IN FRONT OF MY HOME, APPLYING THE BRAKE, WHEN THE ENGINE THROTTLED UP AND THE CAR BOLTED FORWARD. APPLYING THE BRAKE EVEN MORE DID NOT STOP THE CAR. I SWERVED TO KEEP FROM HITTING MY HOUSE AND HIT THE POST HOLDING UP THE FRONT PORCH. I APPLIED BOTH FEET TO THE BRAKE AND THE CAR CAME TO A STOP 10" FROM MY HOUSE. IT ALL HAPPENED IN A MATTER OF SECONDS. *TR
Crash
Incident date: Feb 1, 2013
I PURCHASED MY TRUCK USED IN DECEMBER 2011 AND IT HAS BEEN NOTHING BUT CONSTANT PROBLEMS. FIRST, THE DOOR LOCKS WOULD RANDOMLY ENGAGE/DISENGAGE ON THEIR OWN. OR IF BUTTON PUSHED NOTHING AT ALL WOULD HAPPEN. WHILE THE HEATER WORKS, IT EMITS A DEATH RATTLE BEFORE BLOWING AIR. MY AC DOESN'T WORK AT ALL AND WAS TOLD THAT I WOULD NEED TO REPLACE THE COMPRESSOR. THE MOST DANGEROUS AND EXPENSIVE REP... Read more
Incident date: Feb 1, 2013
I PURCHASED MY TRUCK USED IN DECEMBER 2011 AND IT HAS BEEN NOTHING BUT CONSTANT PROBLEMS. FIRST, THE DOOR LOCKS WOULD RANDOMLY ENGAGE/DISENGAGE ON THEIR OWN. OR IF BUTTON PUSHED NOTHING AT ALL WOULD HAPPEN. WHILE THE HEATER WORKS, IT EMITS A DEATH RATTLE BEFORE BLOWING AIR. MY AC DOESN'T WORK AT ALL AND WAS TOLD THAT I WOULD NEED TO REPLACE THE COMPRESSOR. THE MOST DANGEROUS AND EXPENSIVE REP... Read more
Incident date: Feb 1, 2013
I PURCHASED MY TRUCK USED IN DECEMBER 2011 AND IT HAS BEEN NOTHING BUT CONSTANT PROBLEMS. FIRST, THE DOOR LOCKS WOULD RANDOMLY ENGAGE/DISENGAGE ON THEIR OWN. OR IF BUTTON PUSHED NOTHING AT ALL WOULD HAPPEN. WHILE THE HEATER WORKS, IT EMITS A DEATH RATTLE BEFORE BLOWING AIR. MY AC DOESN'T WORK AT ALL AND WAS TOLD THAT I WOULD NEED TO REPLACE THE COMPRESSOR. THE MOST DANGEROUS AND EXPENSIVE REP... Read more
Incident date: Apr 11, 2013
IN A STOPPING SITUATION TODAY I HEARD A LOUD POP AND THEN LOST ALL BRAKE PRESSURE. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THEY FOUND A RUBBER FLEX HOSE RIGHT OFF THE MASTER CYLINDER HAD BLOWN OUT. THIS IS IN AN AREA THAT IS NOT VERY EASY TO GET TO NOR IS IT NEAR THE BOTTOM WHERE SALT AND ROAD DEBRIS CAN GET TO. MY VEHICLE IS OUT OF WARRANTY BY 2,391 MILES. I CALLED THE FORD LINCOLN MERCURY ... Read more
Incident date: Mar 22, 2004
THE SUN ROOF LEAKS, TAIL GATE DOES NOT WORK PROPERLY, AND RUNNING BOARD DON'T WORK PROPERLY AS WELL AND THE MY LOCAL FOR CANNOT FIND A PROBLEM:( *TR
Incident date: Mar 22, 2004
THE SUN ROOF LEAKS, TAIL GATE DOES NOT WORK PROPERLY, AND RUNNING BOARD DON'T WORK PROPERLY AS WELL AND THE MY LOCAL FOR CANNOT FIND A PROBLEM:( *TR
Incident date: Apr 9, 2013
NEAR THE END OF MY DAILY HOUR LONG COMMUTE HOME I WAS COMING UP TO A STOP SIGN, AS I WAS DECELERATING UP TO THE STOP SIGN, THE LOW OIL PRESSURE LIGHT CAME ON, THE STEERING SEIZE UP, THE ACCELERATOR FAILED TO FUNCTION, AND THE BRAKING WAS SLUGGISH. I WAS LUCKILY ABLE TO STEER TO THE SIDE OF THE ROAD. I PUT THE VEHICLE IN PARK, PRESSED THE POWER BUTTON TO TURN THE CAR OFF AND THE CAR TURNED OFF. ... Read more
Incident date: Apr 9, 2013
NEAR THE END OF MY DAILY HOUR LONG COMMUTE HOME I WAS COMING UP TO A STOP SIGN, AS I WAS DECELERATING UP TO THE STOP SIGN, THE LOW OIL PRESSURE LIGHT CAME ON, THE STEERING SEIZE UP, THE ACCELERATOR FAILED TO FUNCTION, AND THE BRAKING WAS SLUGGISH. I WAS LUCKILY ABLE TO STEER TO THE SIDE OF THE ROAD. I PUT THE VEHICLE IN PARK, PRESSED THE POWER BUTTON TO TURN THE CAR OFF AND THE CAR TURNED OFF. ... Read more
Incident date: Apr 9, 2013
NEAR THE END OF MY DAILY HOUR LONG COMMUTE HOME I WAS COMING UP TO A STOP SIGN, AS I WAS DECELERATING UP TO THE STOP SIGN, THE LOW OIL PRESSURE LIGHT CAME ON, THE STEERING SEIZE UP, THE ACCELERATOR FAILED TO FUNCTION, AND THE BRAKING WAS SLUGGISH. I WAS LUCKILY ABLE TO STEER TO THE SIDE OF THE ROAD. I PUT THE VEHICLE IN PARK, PRESSED THE POWER BUTTON TO TURN THE CAR OFF AND THE CAR TURNED OFF. ... Read more
Incident date: Apr 2, 2013
WHILE DRIVING THE HIGHWAY TO MY HOME, THE BLIND SPOT AND CROSS TRAFFIC SENSORS FAULTED. THE WARNING MESSAGES CAME ON AND I TOOK THE CAR IN FOR SERVICE TO THE DEALERSHIP. THEY INFORMED ME IT WAS A FAULTY BLIB MODULE AND WOULD NEED TO BE REPLACED. FOR A TWO MONTH OLD CAR, THERE SEEM TO BE AN ABNORMAL NUMBER OF FAULTY COMPONENTS. THIS COULD POSE A SAFETY HAZARD IF PEOPLE RELY ON THE BLIND SPOT AN... Read more
Incident date: Apr 9, 2013
WHILE DRIVING ON THE HIGHWAY AT ABOUT 65MPH, THE SYNC SYSTEM SCREEN WENT BLACK, AFTER ABOUT 5 MINUTES, THE SYSTEM CAME BACK UP. I WAS UTILIZING THE NAVIGATION SYSTEM AT THE TIME AND WAS FORCED TO STOP, RE-ENTER THE DETAILS OF THE LOCATION I WAS INTENDING TO VISIT. THE SYNC SYSTEM SHOULD NEVER JUST RESTART ITSELF WITHOUT WARNING A DRIVER. I AM CONCERNED THERE IS A MORE SEVERE PROBLEM WITH THE ... Read more
Incident date: May 24, 2010
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE ABNORMALLY ACCELERATED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER NUMEROUS TIMES FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED AND THEY REQUESTED A BLACK BOX DATA RECORDER TO BE INSTALLED IN THE V... Read more
Incident date: Apr 3, 2013
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, A LOUD NOISE WAS HEARD AND THE SEAT BELTS SEIZED ABNORMALLY. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Incident date: Apr 3, 2013
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, A LOUD NOISE WAS HEARD AND THE SEAT BELTS SEIZED ABNORMALLY. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Incident date: Mar 18, 2013
THIS VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH 1997 MERCURY GRAND MARQUIS. BOTH VEHICLES WERE TRAVELING APPROXIMATELY 60 MPH. THE ENGINE COMPARTMENT OF THE LINCOLN STARTED ON FIRE. THE FIRE QUICKLY SPREAD TO THE PASSENGER COMPARTMENT. THE INTENSITY AND RAPID SPREAD OF THE FIRE INDICATE GASOLINE FROM THE FUEL TANK WAS NOT CONTAINED. *TR
Crash
Fire
2 deaths
Incident date: Mar 22, 2011
REAR WINDOW WIPER POWER DOOR LOCKS GEAR SHIFTER ALL WENT OUT. *TR
Incident date: Sep 4, 2011
MY LINCOLN AVIATOR STARTED MAKING A HORRIBLE NOISE IN THE REAR OF THE VEHICLE ON THE MORNING OF SEPTEMBER 4, 2011. MY WIFE TOOK THE AVIATOR TO THE AAA CAR CARE CENTER TO FIND AND REPAIR THE ISSUE. THE AAA CERTIFIED TECHNICIAN PLACED THE AVIATOR ON THE LIFT AND DISCOVERED THE ENTIRE DIFFERENTIAL UNIT WAS HANGING FREELY AND LITERALLY SWINGING UNDER THE VEHICLE. AFTER FURTHER INSPECTION, THE WEL... Read more
Incident date: Sep 4, 2011
MY LINCOLN AVIATOR STARTED MAKING A HORRIBLE NOISE IN THE REAR OF THE VEHICLE ON THE MORNING OF SEPTEMBER 4, 2011. MY WIFE TOOK THE AVIATOR TO THE AAA CAR CARE CENTER TO FIND AND REPAIR THE ISSUE. THE AAA CERTIFIED TECHNICIAN PLACED THE AVIATOR ON THE LIFT AND DISCOVERED THE ENTIRE DIFFERENTIAL UNIT WAS HANGING FREELY AND LITERALLY SWINGING UNDER THE VEHICLE. AFTER FURTHER INSPECTION, THE WEL... Read more
Incident date: Apr 2, 2010
TL* THE CONTACT OWNS A 2006 LINCOLN LS. THE CONTACT STATED THAT WHILE PARKED WITH THE GEAR IN NEUTRAL, HE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE BEGAN TO ROLL AWAY BUT THE CONTACT WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR
Incident date: Mar 20, 2013
I OWN A 2001 LINCOLN MERCURY LS V-8 WITH 72,678 MILES ON THE ODOMETER .. FREQUENTLY (WITHIN THE LAST SEVERAL MONTHS) I HAVE EXPERIENCED SUDDEN AND UNCONTROLLED ACCELERATION WHEN DRIVING THE VEHICLE AROUND TOWN IN THE 25-45 MPH SPEED RANGE. HITTING THE BRAKES FAILS TO OVERRIDE THE ACCELERATION. THE ONLY SOLUTION TO PREVENT AN ACCIDENT OR TO SLOW THE VEHICLE IS TO THROW THE AUTOMATIC GEAR SHIFTER ... Read more
Incident date: Mar 20, 2013
I OWN A 2001 LINCOLN MERCURY LS V-8 WITH 72,678 MILES ON THE ODOMETER .. FREQUENTLY (WITHIN THE LAST SEVERAL MONTHS) I HAVE EXPERIENCED SUDDEN AND UNCONTROLLED ACCELERATION WHEN DRIVING THE VEHICLE AROUND TOWN IN THE 25-45 MPH SPEED RANGE. HITTING THE BRAKES FAILS TO OVERRIDE THE ACCELERATION. THE ONLY SOLUTION TO PREVENT AN ACCIDENT OR TO SLOW THE VEHICLE IS TO THROW THE AUTOMATIC GEAR SHIFTER ... Read more
Incident date: Mar 8, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE CHROME DOOR HANDLES STARTED TO PEEL AWAY, EXPOSING RAZOR SHARP SHARDS OF CHROME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEA... Read more
Incident date: Oct 1, 2012
THE DIFFERENTIAL AND TRANSFER CASE BOTH NEED TO BE REPLACED. I HAVE HAD 2 MECHANICS LOOK AT IT AND THEY ARE BOTH SAYING THAT THE DIFFERENTIAL AND TRANSFER CASE BOTH NEED TO BE REPLACED. *TR
Incident date: Nov 14, 2012
I PURCHASED A 2008 LINCOLN MKZ WITH 15998 MILES ON THE ODOMETER IN JULY 2012 FROM A DEALER. SHORTLY AFTER WINTER BEGAN THE WHEELS STARTING TO BUBBLE AND PEEL. THEY ARE NOW STARTING TO FALL APART. IT IS CAUSING ISSUES WITH VIBRATION WHILE DRIVING AND AIR LOSS IN THE TIRES. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THESE WHEELS BUT LINCOLN/FORD WILL NOT STAND BEHIND THEM BECAUSE MY CAR IS 5 YEARS OL... Read more
Incident date: Mar 22, 2013
STARTED THE CAR UP AT 8 AM. ON MARCH 22, 2013 AND IT BEGAN TO SHAKE HARSHLY. ON THE DASH BOARD IT CAME UP ELECTRIC FAIL SAFE MODE. AS I WAS DRIVING THE CAR SHOOK EVEN HARDER. SO I PULLED OVER, AND SHUT THE CAR OFF. STARTED IT UP AGAIN, AND THE ENGINE LIGHT WAS STILL ON. *TR
Incident date: Mar 1, 2013
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT HE NOTICED WATER LEAKING INTO THE VEHICLE FROM UNDER THE GLOVE COMPARTMENT.THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THERE WAS A CRACK IN THE FIRE WALL UNDER THE WINDSHIELD WIPER MOTOR, CAUSING WATER TO LEAK INSIDE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS RE... Read more
Incident date: Mar 1, 2013
TL* THE CONTACT OWNS A 2000 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD ASSEMBLY WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE ... Read more
Incident date: Jan 1, 2012
TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE DRIVER AND CENTER SEAT BELT RECEPTACLES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE SEAT BELT SYSTEM NEEDED TO BE REPLACED. THE SEAT BELT SYSTEM WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 35,... Read more
Incident date: Mar 4, 2011
CAR SLOWED ON HIGHWAY IN HIGH SPEED TRAFFIC CAUSING CARS TO HAVE TO JUST MISS ME FROM BEHIND. I WAS TOTALLY FREAKED, HAD TO HAVE 3 ENGINE IGNITION COILS REPLACED. I'VE HAD 2 MORE SINCE THEN.JUST REPLACED A FUEL TANK ALSO, THIS CAR HAS LESS THAN 46,000 MILES ON IT AND HAS COST ME OVER $4500 IN 2 YEARS. I AM ON SS AND 76 YEARS OLD, I'M AFRAID TO EVEN DRIVE THIS CAR, WHAT HAVE YOU DONE ABOUT THIS? I'... Read more
Incident date: Mar 4, 2013
[XXX] DROVE [XXX] 1995 LINCOLN TOWN CAR FOR DAY AND ARRIVED HOME BETWEEN 5:00 TO 5:30 P.M. ON 3/4/13. [XXX] PULLED LINCOLN INTO GARAGE NEXT TO [XXX] 1956 FORD THUNDERBIRD. [XXX] PULLED INTO DRIVEWAY OUTSIDE GARAGE DOOR BEHIND TOWN CAR WITH OUR MINIVAN AND WENT INTO GARAGE TO PUT SOME THINGS AWAY. [XXX] SHUT GARAGE DOOR AND WENT OUTSIDE GARAGE DOOR INTO HOUSE TO PUT PURSE INSIDE. [XXX]IMMEDIATELY W... Read more
Fire
1 injured
Incident date: Mar 7, 2013
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED AS SOON AS THE CONTACT INSERTED THE KEY INTO THE IGNITION. THE VEHICLE HAD BEEN PARKED AND WAS NOT DRIVEN ON THE DAY OF THE FAILURE. THE CONTACT SUFFERED INJURIES TO THE BACK AND THE HEAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FA... Read more
1 injured
Incident date: Mar 9, 2013
I TOOK MY 2003 LINCOLN TOWN CAR TO THE LOCAL FORD DEALERSHIP BECAUSE I HEARD A NOISE IN THE REAR OF THE CAR. I WAS TOLD THAT THE REAR AXEL SEAL WAS BLOWN OUT AND THE AXEL ASSEMBLY WAS DAMAGED ON BOTH SIDES OF THE CAR. IN ADDITION, THE BRAKES WERE RUINED BY THE AXEL FLUID THAT LEAKED OUT. I FOUND OUT THAT THERE WAS A RECALL FOR THE REAR AXEL PROBLEM IN 2003 LINCOLN TOWN CARS FOR FLEET CARS ONLY... Read more
Incident date: Mar 9, 2013
I TOOK MY 2003 LINCOLN TOWN CAR TO THE LOCAL FORD DEALERSHIP BECAUSE I HEARD A NOISE IN THE REAR OF THE CAR. I WAS TOLD THAT THE REAR AXEL SEAL WAS BLOWN OUT AND THE AXEL ASSEMBLY WAS DAMAGED ON BOTH SIDES OF THE CAR. IN ADDITION, THE BRAKES WERE RUINED BY THE AXEL FLUID THAT LEAKED OUT. I FOUND OUT THAT THERE WAS A RECALL FOR THE REAR AXEL PROBLEM IN 2003 LINCOLN TOWN CARS FOR FLEET CARS ONLY... Read more
Incident date: Sep 1, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, HE HEARD LOUD NOISES FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE REAR AXLE, BEARINGS AND THE SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHIC... Read more
Incident date: Jan 2, 2006
OUR CONCRETE DRIVE IS AT A SMALL INCLINE-I WENT TO PUT CAR IN OUR GARAGE -I HAD OVERHEAD GARAGE DOOR OPEN-I STARTED CAR AND THE WHEELS SQUEALED LEAVING TIRE MARKS ON CONCRETE AS IT JUMPED FORWARD-WHEN I HIT BRAKE PEDAL IT ACCELERATED MORE. THIS WAS ONE OF ABOUT 7 CASES WHERE CAR FOR NO REASON ACCELERATED AND JUMPED FORWARD WITHOUT ANY WARNING-WHEN THIS HAPPENS THE TIRES ALWAYS SQUEAL LEAVING TIRE ... Read more
Incident date: Jan 2, 2006
OUR CONCRETE DRIVE IS AT A SMALL INCLINE-I WENT TO PUT CAR IN OUR GARAGE -I HAD OVERHEAD GARAGE DOOR OPEN-I STARTED CAR AND THE WHEELS SQUEALED LEAVING TIRE MARKS ON CONCRETE AS IT JUMPED FORWARD-WHEN I HIT BRAKE PEDAL IT ACCELERATED MORE. THIS WAS ONE OF ABOUT 7 CASES WHERE CAR FOR NO REASON ACCELERATED AND JUMPED FORWARD WITHOUT ANY WARNING-WHEN THIS HAPPENS THE TIRES ALWAYS SQUEAL LEAVING TIRE ... Read more
Incident date: Dec 8, 2012
WHILE TRAVELING ON A DIVIDED HIGHWAY AT APPROXIMATELY 65 MPH MY CAR ABRUPTLY SLOWED TO ABOUT 10 MPH CAUSING VEHICLES BEHIND ME TO BRAKE AND/OR SWERVE AROUND ME. A "WRENCH" WARNING LIGHT CAME ON AND I FOUND AFTER GETTING TO A SAFE SPOT AND STOPPING, THAT THE OWNER'S MANUAL STATED THAT THE CAR WAS IN THE "LIMP MODE" WHERE IT WOULD NOT GO ANY FASTER AND NEEDED TO BE TAKEN TO MY NEAREST FORD DEALERSHI... Read more
Incident date: Dec 8, 2012
WHILE TRAVELING ON A DIVIDED HIGHWAY AT APPROXIMATELY 65 MPH MY CAR ABRUPTLY SLOWED TO ABOUT 10 MPH CAUSING VEHICLES BEHIND ME TO BRAKE AND/OR SWERVE AROUND ME. A "WRENCH" WARNING LIGHT CAME ON AND I FOUND AFTER GETTING TO A SAFE SPOT AND STOPPING, THAT THE OWNER'S MANUAL STATED THAT THE CAR WAS IN THE "LIMP MODE" WHERE IT WOULD NOT GO ANY FASTER AND NEEDED TO BE TAKEN TO MY NEAREST FORD DEALERSHI... Read more
Incident date: Dec 8, 2012
WHILE TRAVELING ON A DIVIDED HIGHWAY AT APPROXIMATELY 65 MPH MY CAR ABRUPTLY SLOWED TO ABOUT 10 MPH CAUSING VEHICLES BEHIND ME TO BRAKE AND/OR SWERVE AROUND ME. A "WRENCH" WARNING LIGHT CAME ON AND I FOUND AFTER GETTING TO A SAFE SPOT AND STOPPING, THAT THE OWNER'S MANUAL STATED THAT THE CAR WAS IN THE "LIMP MODE" WHERE IT WOULD NOT GO ANY FASTER AND NEEDED TO BE TAKEN TO MY NEAREST FORD DEALERSHI... Read more
Incident date: Feb 14, 2013
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL GRINDING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO DIAGNOSED THAT THE REAR DRIVER'S SIDE AXLE WAS DEFECTIVE AND NEEDED REPLACING. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHI... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more