Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jun 7, 2012
TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED WHILE DRIVING 60 MPH, THE PANEL LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS STATED THE FUSE BOX IN THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. *TR
Incident date: May 3, 2013
1 YEAR AFTER PURCHASE AT 52,000 -REPLACED COILS (RECALLED) , BRAKE SWITCH, COST JUST TO LEAD AND FIND ISSUES AFTER FULL SERVICE MAINTENANCE, $1500. 2 YRS IN, TRANSMISSION DUE TO THING THAT IS ATTACHED AND LOOKS LIKE A BRAIN PLATE TO THE TRANSMISSION, (SMS PACK)STILL OWING PLUS NOW, UPCOMING ON LATEST TRANSMISSION/COMPUTER/ AT 84,000 :( S CAR HAS TAKEN ME COMPLETELY UPSIDE DOWN AND IN THE HOLE OWI... Read more
Incident date: May 3, 2013
1 YEAR AFTER PURCHASE AT 52,000 -REPLACED COILS (RECALLED) , BRAKE SWITCH, COST JUST TO LEAD AND FIND ISSUES AFTER FULL SERVICE MAINTENANCE, $1500. 2 YRS IN, TRANSMISSION DUE TO THING THAT IS ATTACHED AND LOOKS LIKE A BRAIN PLATE TO THE TRANSMISSION, (SMS PACK)STILL OWING PLUS NOW, UPCOMING ON LATEST TRANSMISSION/COMPUTER/ AT 84,000 :( S CAR HAS TAKEN ME COMPLETELY UPSIDE DOWN AND IN THE HOLE OWI... Read more
Incident date: Jun 4, 2013
LAST WEEK MY 03 LINCOLN AVIATOR TRANSMISSION SHIFT CABLE CAME A LOOSE, IT WAS FIXED. TODAY ON MY WAY FROM WORK THE TRANSMISSION ACTED AS IF IS DIDN'T WANT TO SHIFT INTO THE NEXT GEAR AND THEM THE "CHECK TRANSMISSION" LIGHT AND "OVERDRIVE" LIGHT CAME ON. I MADE IT HOME SAFELY BUT NOW WILL BE UNABLE TO DRIVE IT, UNTIL FURTHER NOTICE. WILL CALL TO CHECK TO SEE IF MY VEHICLE WAS INCLUDED IN THE RECALL... Read more
Incident date: May 31, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ENGINE BECAME INOPERABLE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE THEY NOTICED THAT THE FUEL PUMP WAS MELTED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY ONE MONTH LATER. THE MANUFACTURER WAS MADE AWARE OF THE ... Read more
Fire
Incident date: May 31, 2013
I HAVE A 1998 LINCOLN TOWN CAR WITH LOW MILES (125,000). THE CHEAP PLASTIC THAT THE INTAKE MANIFOLD IS MADE OUT OF HAS CRACKED WERE THE HEATER HOSE CONNECTS IN THE BACK CAUSING THE VEHICLE TO NOT BE DRIVE-ABLE DUE TO OVERHEATING. *TR
Incident date: May 17, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL PUMP HAD BECOME BURNED AND WOULD NEED REPLACING. THE CONTACT STATED THAT THE FUEL PUMP HAD TO BE REPLACED WITH AN AFTER MARKET FUEL PUMP BECAUSE THE ORIGINA... Read more
Fire
Incident date: May 22, 2013
I READ IN THE PAPER THAT YOU ARE INVESTIGATING FORD F150 TRUCKS WITH THE ECOBOOST ENGINE FOR SUDDEN STALLING PROBLEMS WHEN ATTEMPTING TO ACCELERATE. I HAVE EXPERIENCED THE SAME PROBLEM SEVERAL TIMES WITH MY 2013 LINCOLN MKS WITH THE ECOBOOST ENGINE. PREVIOUSLY I OWNED A 2010 LINCOLN MKS WITH THE ECOBOOST ENGINE THAT ALSO OCCASIONALLY EXPERIENCED THE SAME PROBLEM. *TR
Incident date: Apr 17, 2013
FIRST TIME I WAS DRIVING AT ABOUT 20 MILES PER HOUR AND LET GO OF THE GAS PEDAL THE CAR JUMPED OUT OF DRIVE AND DID A JERKING SOUND THEY REPLIED IT WAS 2 SOLENOIDS WERE REPLACED THE NEXT TIME I WAS DIVING UP A HILL WITH A 20% GRADE AND TRIED TO ACCELERATE AND IT LOST ALL POWER. IT REMAINED THE SAME ON ACCELERATION. NO POWER WHAT SO EVER UNTIL I MADE IT TO THE TOP. *TR
Incident date: Apr 17, 2013
FIRST TIME I WAS DRIVING AT ABOUT 20 MILES PER HOUR AND LET GO OF THE GAS PEDAL THE CAR JUMPED OUT OF DRIVE AND DID A JERKING SOUND THEY REPLIED IT WAS 2 SOLENOIDS WERE REPLACED THE NEXT TIME I WAS DIVING UP A HILL WITH A 20% GRADE AND TRIED TO ACCELERATE AND IT LOST ALL POWER. IT REMAINED THE SAME ON ACCELERATION. NO POWER WHAT SO EVER UNTIL I MADE IT TO THE TOP. *TR
Incident date: Apr 17, 2013
FIRST TIME I WAS DRIVING AT ABOUT 20 MILES PER HOUR AND LET GO OF THE GAS PEDAL THE CAR JUMPED OUT OF DRIVE AND DID A JERKING SOUND THEY REPLIED IT WAS 2 SOLENOIDS WERE REPLACED THE NEXT TIME I WAS DIVING UP A HILL WITH A 20% GRADE AND TRIED TO ACCELERATE AND IT LOST ALL POWER. IT REMAINED THE SAME ON ACCELERATION. NO POWER WHAT SO EVER UNTIL I MADE IT TO THE TOP. *TR
Incident date: May 20, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, FUEL FUMES FILLED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL DELIVERY SYSTEM HAD RUPTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,500. *TR
LINCOLN
CONTINENTAL
(2001) - SUSPENSION
May 25, 2013
Incident date: May 23, 2013
WHILE BACKING THE CAR OUT OF THE GARAGE AFTER IT HAD BEEN SITTING OVERNIGHT, THERE WAS A LOUD POP AND THE FRONT DRIVER'S SIDE TIRE WENT FLAT. AFTER REMOVING THE WHEEL, I SAW THAT THE LARGE COIL SUSPENSION SPRING HAD BROKEN AND THAT THE SHARP END OF THE BROKEN SPRING HAD SLICED OPEN THE INSIDE SIDEWALL OF THE TIRE. THE CAR IS NOW IN THE SHOP, SO THE VIN AND EXACT MILEAGE ARE NOT AVAILABLE. IF TH... Read more
Incident date: Jan 25, 2012
WHEN I BE DRIVING GIVE IT THE GAS THE ETC FAILED SAFEMODE JUMPS ON HAVE NO ACCELERATION OR POWER I HAVE TO PULL OVER IN TRAFFIC WERE EVER WE ARE AT INTERSTATE, TOWN IT DON'T MATTER IT IS UNSAFE AND I SEE A LOT OF THESE CARS IN THIS YEAR OR EARLIER HAVE THE SAME PROBLEM AND DON'T KNOW HOW TO FIX IT. *TR
Incident date: Jan 16, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE MY-TOUCH SYSTEM ENABLED THE MY-KEY SYSTEM AUTOMATICALLY. AS A RESULT, THE VEHICLE WOULD NOT ACCELERATE OVER 59 MPH. IN ADDITION, THE MY-TOUCH SYSTEM AUTOMATICALLY REBOOTED AND CAUSED THE AIR CONDITIONER BLOWER TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE A... Read more
Incident date: Apr 14, 2012
GETTING ON TO THE INTERSTATE AND TRIED TO ACCELERATE AND CAR STARTED KNOCKING, AND SHUDDER HAD LOSE OF POWER. THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS. NO CHECK ENGINE LIGHTS COME ON. *TR
Incident date: Apr 14, 2012
GETTING ON TO THE INTERSTATE AND TRIED TO ACCELERATE AND CAR STARTED KNOCKING, AND SHUDDER HAD LOSE OF POWER. THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS. NO CHECK ENGINE LIGHTS COME ON. *TR
Incident date: Apr 14, 2012
GETTING ON TO THE INTERSTATE AND TRIED TO ACCELERATE AND CAR STARTED KNOCKING, AND SHUDDER HAD LOSE OF POWER. THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS. NO CHECK ENGINE LIGHTS COME ON. *TR
Incident date: Aug 22, 2012
ON SEVERAL OCCASIONS THE VEHICLE'S ENGINE SHUDDERS AND SEEMS TO LOSE POWER WHILE MOVING IF THE GAS IS STEPPED ON AT A FAST RATE. *TR
Incident date: May 12, 2010
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED ALL FOUR CHROME RIMS FLAKED AND THE TIRE PRESSURE DECREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TIRES WERE LOSING PRESSURE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Incident date: May 15, 2013
HAPPENED 2 - 3 TIMES. ENGINE WILL SPUTTER/DIE AFTER COMING TO NEAR STOP AND THEN TRYING TO ACCELERATE INTO TRAFFIC FLOW OR MAKE A TURN THROUGH TRAFFIC ONTO A STREET. CAR WILL START UP AGAIN AFTER PRESSING GAS PEDAL NUMEROUS TIMES. VERY SCARY AND DANGEROUS AS CAR DIES IN FRONT OF ONCOMING TRAFFIC .I WAS TOLD AT FORD DEALER THAT FORD KNOWS ABOUT THE PROBLEM BUT THERE IS NOTHING THAT CAN BE DONE. THI... Read more
Incident date: Nov 10, 2010
WHEN I FIRST GOT THE CAR IN 2010, THE FIRST INCIDENT OCCURRED WHILE I WAS DRIVING ABOUT 40 MPH. I WOULD STEP ON THE ACCELERATOR AND THE CAR WOULD JERK AND THE RPM'S WOULD REV UP AND NOTHING WOULD HAPPEN. ON AN OIL CHANGE SERVICE, I REPORTED THIS TO THE DEALER AND THEY SAID THEY COULD NOT REPRODUCE THE INCIDENT AND NOTHING SHOWED UP ON THE COMPUTER RECORD CHIP. ON MANY OCCASIONS AFTER, THE SAME ... Read more
Incident date: Nov 10, 2010
WHEN I FIRST GOT THE CAR IN 2010, THE FIRST INCIDENT OCCURRED WHILE I WAS DRIVING ABOUT 40 MPH. I WOULD STEP ON THE ACCELERATOR AND THE CAR WOULD JERK AND THE RPM'S WOULD REV UP AND NOTHING WOULD HAPPEN. ON AN OIL CHANGE SERVICE, I REPORTED THIS TO THE DEALER AND THEY SAID THEY COULD NOT REPRODUCE THE INCIDENT AND NOTHING SHOWED UP ON THE COMPUTER RECORD CHIP. ON MANY OCCASIONS AFTER, THE SAME ... Read more
Incident date: Nov 10, 2010
WHEN I FIRST GOT THE CAR IN 2010, THE FIRST INCIDENT OCCURRED WHILE I WAS DRIVING ABOUT 40 MPH. I WOULD STEP ON THE ACCELERATOR AND THE CAR WOULD JERK AND THE RPM'S WOULD REV UP AND NOTHING WOULD HAPPEN. ON AN OIL CHANGE SERVICE, I REPORTED THIS TO THE DEALER AND THEY SAID THEY COULD NOT REPRODUCE THE INCIDENT AND NOTHING SHOWED UP ON THE COMPUTER RECORD CHIP. ON MANY OCCASIONS AFTER, THE SAME ... Read more
Incident date: May 12, 2013
THE LIFT GATE CRACKED RIGHT DOWN THE CENTER FOR NO APPARENT REASON. ONE SECOND THE VEHICLE WAS FINE, THE NEXT SECOND, THE ENTIRE LIFT GATE FRAME SPLIT IN TWO. SEE THOUSANDS OF REPORTS OF IT ON GOOGLE BUT WONDERING WHY THERE IS NO RECALL? *TR
Incident date: Jul 31, 2012
MY VEHICLE BROKE DOWN AND THUS HAD IT TOWED TO A FORD DEALERSHIP TO BE FIXED. THE DIAGNOSIS WAS A CRACKED ENGINE MANIFOLD THAT LEAKED COOLANT ALL OVER THE TOP OF THE ENGINE RUINING THE CYLINDERS, SPARK PLUGS, IGNITION COILS, OIL, OIL FILTER AND FUSE BOX. THE DEALERSHIP EXPLAINED TO ME THAT BECAUSE THESE MANIFOLDS ARE NOW PLASTIC AND NO LONGER METAL, THEY ARE PRONE TO BREAKING. THE TOTAL OF THE REP... Read more
Incident date: Feb 15, 2013
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD WIPERS STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE FUSES AND THE WINDSHIELD WIPER MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID N... Read more
Incident date: Feb 15, 2013
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD WIPERS STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE FUSES AND THE WINDSHIELD WIPER MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID N... Read more
Incident date: Dec 24, 2012
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE SPEED REDUCED TO 12 MPH. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FROM DIAGNOSIS AND THEY STATED THE MALFUNCTION WAS CONTRIBUTED TO THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIE... Read more
Incident date: May 4, 2013
I WAS COMPLETELY STOPPED AT A RED LIGHT WITH MY FOOT ON THE BRAKE. THE CAR SUDDENLY LURCHED ON IT'S OWN. MY REACTION WAS TO APPLY BOTH FEET TO THE BRAKE WITH FORCE. IN SPITE OF THAT, THE VEHICLE CONTINUED TO CRAWL AND IT ROLLED INTO THE INTERSECTION. I WAS HIT BY AN ONCOMING CAR. MY CAR WAS TOTALED. *TR
Crash
1 injured
Incident date: Apr 13, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,000.
Crash
Incident date: Feb 18, 2013
FEBRUARY 2013 AIR BAG LIGHT CAME ON TOOK TO DEALER AND DIAGNOSED PASSENGER SIDE SEAT BELT PRETENSIONER NEEDED REPLACED , REPAIR WAS MADE AT COST OVER 600.00, THEN AGAIN IN MAY 2013 AIR BAG LIGHT CAME ON, DEALER DIAGNOSED DRIVER SIDE SEAT BELT PRETENSIONER NEEDED REPLACED AT ANOTHER COST OF OVER 600.00. *TR
Incident date: Feb 18, 2013
FEBRUARY 2013 AIR BAG LIGHT CAME ON TOOK TO DEALER AND DIAGNOSED PASSENGER SIDE SEAT BELT PRETENSIONER NEEDED REPLACED , REPAIR WAS MADE AT COST OVER 600.00, THEN AGAIN IN MAY 2013 AIR BAG LIGHT CAME ON, DEALER DIAGNOSED DRIVER SIDE SEAT BELT PRETENSIONER NEEDED REPLACED AT ANOTHER COST OF OVER 600.00. *TR
Incident date: May 3, 2013
I HAD JUST GOT HOME WITH MY VEHICLE FROM THE REPAIR SHOP, HAD A VACUUM HOSE REPLACED. I COULD NOT GET MY KEY OUT OF THE IGNITION. I KEPT TRYING & WAS FINALLY SUCCESSFUL AT REMOVING THE KEY. NOW THE GEAR SHIFTER IS STUCK IN PARK AND WILL NOT GO INTO ANY OTHER GEAR. I JUST GOT IT BACK FROM THE SHOP & STILL CAN'T DRIVE IT DUE TO GETTING IT IN GEAR. THIS REALLY DOES NEED TO BE LOOKED INTO & THEY NEE... Read more
Incident date: May 3, 2013
I HAD JUST GOT HOME WITH MY VEHICLE FROM THE REPAIR SHOP, HAD A VACUUM HOSE REPLACED. I COULD NOT GET MY KEY OUT OF THE IGNITION. I KEPT TRYING & WAS FINALLY SUCCESSFUL AT REMOVING THE KEY. NOW THE GEAR SHIFTER IS STUCK IN PARK AND WILL NOT GO INTO ANY OTHER GEAR. I JUST GOT IT BACK FROM THE SHOP & STILL CAN'T DRIVE IT DUE TO GETTING IT IN GEAR. THIS REALLY DOES NEED TO BE LOOKED INTO & THEY NEE... Read more
Incident date: Dec 5, 2012
MY FAMILY AND I OWN 4 LINCOLN TOWN CARS. YEARS OF THEM ARE 2001, 2003, 2006, 2008 AND EVERYTIME IT RAINS A LOT OF WATER GETS INTO TO FRONT RIGHT PASSENGER SIDE. I'M GUESSING THE FRAME ISN'T WELDING CORRECTLY OR ALL THE WAY. ALSO MY FRIEND SAID HE'S 2003 LINCOLN TOWN CAR ACCUMULATES WATER TOO WHEN IT RAINS A LOT. PLEASE CHECK INTO THIS ISSUE TO SEE WHAT THE REAL PROBLEM IS, WHICH THE WATER MIGHT C... Read more
Incident date: Apr 12, 2013
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED DURING THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DESTROYED. THE CONTACT TOOK THE VEHICLE TO A DEALER HOWEVER, THE DEALER COULD NOT DUPLICATE THE ISSUE NOR DETECTED A DEFECT CODE DURING THE DIAGNOSTIC TEST. THE... Read more
Crash
Incident date: Apr 25, 2013
I HAD JUST GOTTEN ONTO THE HIGHWAY,AT ABOUT 40 MPH THE REAR WHEELS STARTED TO SKIP AND JERK ALSO THERE WAS A LOUD CLUCK FROM UNDER THE FRONT....THE MECHANIC FOUND THE TRANSFER CASE WAS DAMAGED DUE TO CHEAP FORD PARTS..... *TR
Incident date: Apr 25, 2013
I HAD JUST GOTTEN ONTO THE HIGHWAY,AT ABOUT 40 MPH THE REAR WHEELS STARTED TO SKIP AND JERK ALSO THERE WAS A LOUD CLUCK FROM UNDER THE FRONT....THE MECHANIC FOUND THE TRANSFER CASE WAS DAMAGED DUE TO CHEAP FORD PARTS..... *TR
LINCOLN
CONTINENTAL
(2000) - ENGINE
Apr 26, 2013
Incident date: Apr 25, 2013
TL* THE CONTACT OWNS A 2000 LINCOLN CONTINENTAL. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD WHILE THE VEHICLE WAS PARKED. THE CONTACT ATTEMPTED TO OPEN THE HOOD TO INSPECT THE VEHICLE AND FOUND THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE... Read more
Fire
Incident date: May 8, 2012
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE COMPLETING A TURN, THE FRONT DRIVER'S SIDE CONTROL ARM FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 98V322000 (SUSPENSION: LOWER BALL JOINT), BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 110... Read more
Incident date: Mar 28, 2013
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, SHE WAS STRUCK BY ANOTHER VEHICLE FROM THE FRONT AND REAR PASSENGER SIDES, CAUSING THE CONTACT TO CRASH INTO A POLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHIN, HANDS, AND FINGERS AND A PASSENGER SUSTAINED MINOR KNEE AND SHOULDER INJURIES. A POLICE REP... Read more
Crash
2 injured
Incident date: Apr 2, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE COMPUTER MODULE. THE DEALER REPLACED THE COMPUTER MODULE AND THE BATTERY BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE STALLED WHILE THE CONTACT DROVE AT 55 MPH.... Read more
Incident date: Apr 2, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE COMPUTER MODULE. THE DEALER REPLACED THE COMPUTER MODULE AND THE BATTERY BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE STALLED WHILE THE CONTACT DROVE AT 55 MPH.... Read more
LINCOLN
MKZ
(2008) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Apr 22, 2013
Incident date: Apr 1, 2013
LETTER FROM SENATOR NELSON RE CONSTITUENT REGARDING 2008 LINCOLN MKZ ( REFERENCE CONSTITUENT FOR THEIR RECORDS). *SMD THE CONSUMER STATED SLIGHTLY FOR MORE THAN A YEAR, THREE SAFETY WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THEY WERE THE TRACTION-STABILITY, ABS, AND BRAKE WARNING LIGHTS. THE FIRST TIME THE CONSUMER RETURNED TO THE DEALER, THEY STATED THE COMPUTER DID NOT DETECT ANY MALFUNCTION... Read more
Incident date: Apr 1, 2013
LETTER FROM SENATOR NELSON RE CONSTITUENT REGARDING 2008 LINCOLN MKZ ( REFERENCE CONSTITUENT FOR THEIR RECORDS). *SMD THE CONSUMER STATED SLIGHTLY FOR MORE THAN A YEAR, THREE SAFETY WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THEY WERE THE TRACTION-STABILITY, ABS, AND BRAKE WARNING LIGHTS. THE FIRST TIME THE CONSUMER RETURNED TO THE DEALER, THEY STATED THE COMPUTER DID NOT DETECT ANY MALFUNCTION... Read more
Incident date: Apr 1, 2013
LETTER FROM SENATOR NELSON RE CONSTITUENT REGARDING 2008 LINCOLN MKZ ( REFERENCE CONSTITUENT FOR THEIR RECORDS). *SMD THE CONSUMER STATED SLIGHTLY FOR MORE THAN A YEAR, THREE SAFETY WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THEY WERE THE TRACTION-STABILITY, ABS, AND BRAKE WARNING LIGHTS. THE FIRST TIME THE CONSUMER RETURNED TO THE DEALER, THEY STATED THE COMPUTER DID NOT DETECT ANY MALFUNCTION... Read more
Incident date: Apr 1, 2013
LETTER FROM SENATOR NELSON RE CONSTITUENT REGARDING 2008 LINCOLN MKZ ( REFERENCE CONSTITUENT FOR THEIR RECORDS). *SMD THE CONSUMER STATED SLIGHTLY FOR MORE THAN A YEAR, THREE SAFETY WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THEY WERE THE TRACTION-STABILITY, ABS, AND BRAKE WARNING LIGHTS. THE FIRST TIME THE CONSUMER RETURNED TO THE DEALER, THEY STATED THE COMPUTER DID NOT DETECT ANY MALFUNCTION... Read more
Incident date: Nov 7, 2005
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) BUT THE VEHICLE STILL HAD A PROBLEM WITH THE WIRING. THE CONTACT ALSO STATED THAT THERE WAS A BURNING WIRE ODOR. THE DEALER STATED THERE WAS NO PROBLEM WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE W... Read more
Fire
Incident date: Apr 19, 2013
DRIVER SIDE CURTAIN AIR BAG DEPLOYED FOR NO APPARENT REASON. TRAVELING EAST ON I-94, IN MILWAUKEE, WI, ABOUT 9200 EAST. CONDITIONS: 12:45 PM, 37 DEGREES, LIGHT RAIN. WE HAD BEEN DRIVING ABOUT 20 MINUTES. ENGINE WAS COMPLETELY WARM. NO ALCOHOL WAS INVOLVED. DRIVER SUFFERED A SHOULDER INJURY FROM THE FORCE OF THE AIRBAG, BUT REFUSED TREATMENT. DRIVER MANAGED TO RETAIN CONTROL AND PULLED OVER O... Read more
1 injured