Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Jun 28, 2012
TIRE WHEEL RIMS HAVE CHROME LIFTING OFF RESULTING IN LOW TIRE PRESSURE. LOST 10 PERCENT TIRE PRESSURE IN 30 DAYS. *TR
Incident date: Jul 20, 2012
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. HE WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WA... Read more
Incident date: May 5, 2012
TL* THE CONTACT OWNS A 2005 LINCOLN NAVIGATOR EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, LINE SIZE 255/70/R18. THE CONTACT STATED THAT THE FRONT DRIVER AND REAR PASSENGER SIDE TIRES CONTINUOUSLY FLATTEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE TIRES HAD BEEN DISCONTINUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY A... Read more
Incident date: Aug 24, 2012
I WAS DRIVING AT ABOUT 15 MPH ALL OF A SUDDEN POWER STEERING FROZE. WARNING LIGHT "SERVICE ADVANCETRAC" AND "POWER STEERING FAILURE CAME ON. I TURNED CAR OFF AND ON AND STEERING WAS BACK TO NORMAL. TWO DAYS LATER THE SAME THING HAPPENED RIGHT AFTER STARTING THE CAR. THIS SITUATION IS VERY DANGEROUS, AS THE CAR WAS ALMOST IMPOSSIBLE TO CONTROL. CAR IS AT DEALER NOW, THEY SAY PART HAS A BACKLOG O... Read more
Incident date: Jul 20, 2011
RADIO AND AC SETTINGS CHANGE EVERY TIME THE CAR IS RESTARTED. CAN NOT MAKE A CALL USING THE VOICE COMMAND SYSTEM. CALL WILL NOT ROUTE THROUGH THE CAR'S SPEAKERS. STEREO WILL NOT COME BACK ON AFTER A CALL. STEREO FREEZES UP AND SHOWS THAT IT IS ON SIRIUS, BUT IS REALLY ON AN FM STATION. STEREO STAYS ON WHEN THE CAR IS TURNED OFF AND DOOR IS OPENED. SYNC SCREEN BLANKS OUT AND STAYS OFF. PERFO... Read more
Incident date: Aug 19, 2012
THE VEHICLE LOST ALL ABILITY TO ACCELERATE WHILE OPERATING AT APPROXIMATELY 65 MPH ON AN INTERSTATE HIGHWAY. THIS FORCED THE OPERATOR TO COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY WHILE NAVIGATING THROUGH TRAFFIC. THE POWERTRAIN MALFUNCTION/REDUCED POWER (RTT) WRENCH SYMBOL ILLUMINATED IN ADDITION TO THE SERVICE ENGINE SOON LIGHT. BEFORE THE TOW TRUCK ARRIVED THE OPERATOR ATTEMPTED TO MO... Read more
Incident date: Aug 19, 2012
THE VEHICLE LOST ALL ABILITY TO ACCELERATE WHILE OPERATING AT APPROXIMATELY 65 MPH ON AN INTERSTATE HIGHWAY. THIS FORCED THE OPERATOR TO COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY WHILE NAVIGATING THROUGH TRAFFIC. THE POWERTRAIN MALFUNCTION/REDUCED POWER (RTT) WRENCH SYMBOL ILLUMINATED IN ADDITION TO THE SERVICE ENGINE SOON LIGHT. BEFORE THE TOW TRUCK ARRIVED THE OPERATOR ATTEMPTED TO MO... Read more
Incident date: Aug 19, 2012
THE VEHICLE LOST ALL ABILITY TO ACCELERATE WHILE OPERATING AT APPROXIMATELY 65 MPH ON AN INTERSTATE HIGHWAY. THIS FORCED THE OPERATOR TO COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY WHILE NAVIGATING THROUGH TRAFFIC. THE POWERTRAIN MALFUNCTION/REDUCED POWER (RTT) WRENCH SYMBOL ILLUMINATED IN ADDITION TO THE SERVICE ENGINE SOON LIGHT. BEFORE THE TOW TRUCK ARRIVED THE OPERATOR ATTEMPTED TO MO... Read more
Incident date: May 11, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKT THE CONTACT WAS TRAVELING BETWEEN 60-75 MPH WHEN THE DRIVER'S SEAT AND STEERING WHEEL STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33 AND THE CURRENT MILEAGE WAS 3,500.
Incident date: Aug 4, 2012
AFTER BACKING UP, STOPPING AND PLACING VEHICLE INTO THE "D" POSITION. VEHICLE ACCELERATED TO FULL THROTTLE. BRAKE APPLICATION DID NOTHING TO SLOW VEHICLE UNTIL WITHIN SECOND AND FEW HUNDRED FEET, VEHICLE CAME TO REST INTO A TREE. VEHICLE WAS DESTROYED, INJURIES INCURRED. ALTHOUGH THIS WAS A '01 LINCOLN, FORD CAME OUT WITH RECALL ON '01 ESCAPE WITH IDENTICAL ISSUE TWO DAYS AFTER THIS CRASH, BLAMI... Read more
Crash
Incident date: May 1, 2012
THE DESIGN OF THE SUSPENSION CAUSES PREMATURE FAILURE OF JOINTS AND RUBBER BUSHINGS. THE PARTS CAN NOT BE SERVICED (GREASED) AND THE RUBBER DRIES OUT TO EASILY LEADING TO WEAR AND FAILURE. IN ADDITION THE WEAR PARTS ARE NOW CAST (AS OPPOSED TO PRESSED) INTO THE LARGER METAL PARTS SO THAT THE OWNER CANNOT JUST REPLACE THE BUSHING OR JOINT, YOU MUST NOW REPLACE THE WHOLE ASSEMBLY RESULTING IN THE P... Read more
Incident date: Aug 11, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN-CAR. THE CONTACT STATED THAT THE REAR BEARING SEAL RUPTURED. AND AS A RESULT, THE AXLE BECAME DEFECTIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE DEALER WAS MADE AWARE OF THE FAILURE WHO ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. T... Read more
Incident date: Apr 2, 2010
I HAVE A 2003, LINCOLN TOWNCAR AND WHEN IT RAINS, THE PASSENGER SIDE FLOOR BOARD GETS SOAKING WET, I CAN HAVE IT UNDER THE CAR PORT AND IT STILL GETS WET. I DO NOT HAVE ANY HOLES IN THE CAR. I HAD THE SAME PROBLEM WITH MY 1999 LINCOLN TOWNCAR AND THEY CHANGED BY WIND SHEILD FOUR OR FIVE TIMES AND IT DID NOT SOLVE THE PROBLEM IN THE 1999 THE PASSENGER SIDE FLOOR BOARD WOULD WETTER THAN THE BACK, WI... Read more
Incident date: Apr 2, 2010
I HAVE A 2003, LINCOLN TOWNCAR AND WHEN IT RAINS, THE PASSENGER SIDE FLOOR BOARD GETS SOAKING WET, I CAN HAVE IT UNDER THE CAR PORT AND IT STILL GETS WET. I DO NOT HAVE ANY HOLES IN THE CAR. I HAD THE SAME PROBLEM WITH MY 1999 LINCOLN TOWNCAR AND THEY CHANGED BY WIND SHEILD FOUR OR FIVE TIMES AND IT DID NOT SOLVE THE PROBLEM IN THE 1999 THE PASSENGER SIDE FLOOR BOARD WOULD WETTER THAN THE BACK, WI... Read more
Incident date: Aug 8, 2012
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT CONFIRMED WHILE EXITING THE VEHICLE THE SMELL OF FUEL EMITTED FROM THE VEHICLE. THE CONTACT WAS INFORMED BY A LOCAL SMOG CENTER FUEL LEAKED FROM THE GAS TANK. THE VEHICLE WAS ALSO TOWED TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 87,000.
Incident date: Feb 20, 2012
NO ACCIDENT OR ANYTHING. ALL OF A SUDDEN A VERTICAL CRACK DOWN THE CENTER OF THE BACK PLASTIC PIECE ON THE RIGHT SIDE OF THE EMBLEM. THE WINDOW HINGES ALSO STARTED TO FALL APART. FUNNIEST THING IS THAT I CAN ONLY PURCHASE THE PARTS FROM FORD AND THERE IS A DIFFERENT PRICE FOR THE RIGHT HINGE ($40.00) AND THE LEFT HINGE ($46.95) WTF? OF COURSE THEY ARE JUST PLASTIC PIECES ALSO...SURE WISH FORD ... Read more
Incident date: Jul 30, 2012
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT WAS TRAVELING 30 MPH WHEN AN ABNORMAL SQUEALING WAS HEARD FROM THE DRIVER'S SIDE AS THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO DEALER WHO CONFIRMED THAT THE FRONT END AND THE DRIVERS SIDE BALL JOINTS NEEDED TO BE REPLACED. IN ADDITION, THE DEALER CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIG... Read more
Incident date: Aug 5, 2012
INTERIOR DOOR HANDLES DISLODGE FROM DOOR PANEL MECHANISM RENDERING THE INSIDE DOOR HANDLE INOPERATIVE. THIS CAN TRAP PEOPLE INSIDE OF CAR. NO WAY TO OPEN DOOR FROM THE INSIDE. *TR
Incident date: Jul 30, 2012
ON THE PREVIOUS DAY I HAD REPLACED THE LEFT SIDE LOW BEAM HEADLIGHT BULB TWICE WHICH DID NOT FIX THE PROBLEM. THOUGHT IT WOULD BE A SIMPLE FIX FOR A BURNT OUT BULB. TURNS OUT THE ORIGIONAL BULB WAS NOT BAD AT ALL. TOOK CAR TO DEALER FOR DIAGNOSTIC CHECK. PROBLEM TURNED OUT TO BE A LIGHTING MODULE ($659.25 PART) NOT REPAIRABLE, THAT HAD TO BE PROGRAMED ($239.63 FEE) BY DEALER BEFORE BEING REINSTALL... Read more
Incident date: Jul 30, 2012
ON THE PREVIOUS DAY I HAD REPLACED THE LEFT SIDE LOW BEAM HEADLIGHT BULB TWICE WHICH DID NOT FIX THE PROBLEM. THOUGHT IT WOULD BE A SIMPLE FIX FOR A BURNT OUT BULB. TURNS OUT THE ORIGIONAL BULB WAS NOT BAD AT ALL. TOOK CAR TO DEALER FOR DIAGNOSTIC CHECK. PROBLEM TURNED OUT TO BE A LIGHTING MODULE ($659.25 PART) NOT REPAIRABLE, THAT HAD TO BE PROGRAMED ($239.63 FEE) BY DEALER BEFORE BEING REINSTALL... Read more
Incident date: Jul 27, 2012
IM FILING THIS COMPLAINT DUE TO HAVING ISSUES WITH MY 06 LINCOLN ZEPHYR. WHILE DRIVING MY PASSENGER SIDE AIR BAG LIGHT TURNED ON AND IN ORDER TO GET THE LIGHT TO TURN OFF I HAD TO TURN OFF MY VEHICLE AND RESTARTED IT BUT THE LIGHT HAS NOT COME BACK ON SINCE THEN. IM ALSO HAVING PROBLEMS WITH MY PASSENGER SIDE A/C SEAT CLIMATE CONTROL RANDOMLY TURNING OFF COMPLETELY ON ITS OWN. IM ALSO HAVING ISSUE... Read more
Incident date: Jul 27, 2012
IM FILING THIS COMPLAINT DUE TO HAVING ISSUES WITH MY 06 LINCOLN ZEPHYR. WHILE DRIVING MY PASSENGER SIDE AIR BAG LIGHT TURNED ON AND IN ORDER TO GET THE LIGHT TO TURN OFF I HAD TO TURN OFF MY VEHICLE AND RESTARTED IT BUT THE LIGHT HAS NOT COME BACK ON SINCE THEN. IM ALSO HAVING PROBLEMS WITH MY PASSENGER SIDE A/C SEAT CLIMATE CONTROL RANDOMLY TURNING OFF COMPLETELY ON ITS OWN. IM ALSO HAVING ISSUE... Read more
Incident date: Jul 27, 2012
IM FILING THIS COMPLAINT DUE TO HAVING ISSUES WITH MY 06 LINCOLN ZEPHYR. WHILE DRIVING MY PASSENGER SIDE AIR BAG LIGHT TURNED ON AND IN ORDER TO GET THE LIGHT TO TURN OFF I HAD TO TURN OFF MY VEHICLE AND RESTARTED IT BUT THE LIGHT HAS NOT COME BACK ON SINCE THEN. IM ALSO HAVING PROBLEMS WITH MY PASSENGER SIDE A/C SEAT CLIMATE CONTROL RANDOMLY TURNING OFF COMPLETELY ON ITS OWN. IM ALSO HAVING ISSUE... Read more
Incident date: Jul 30, 2012
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT THE STEERING WOULD CONSTANTLY PULL TO THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED AND REALIGNED THE STEERING WHEEL WITH THE CORRECT SPECIFICATIONS. AFTER PICKING UP THE VEHICLE FROM THE DEALER THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WOULD BE TAKEN BACK TO THE DEALER F... Read more
Incident date: May 30, 2012
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE VEHICLE STALLED AND THE ENGINE FAIL SAFE MODE MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY AND COIL PACKS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE... Read more
Incident date: Oct 23, 2010
ON SIX OCCASIONS A FLAME FOLLOWED BY BILLOWING BACK SMOKE HAS POURED FROM MY VEHICLE. EACH TIME THE DEALERSHIP REPLACED THE TURBOCHARGER - ONLY TO HAVE IT HAPPEN AGAIN. *TR
Fire
LINCOLN
CONTINENTAL
(1993) — STRUCTURE:FRAME AND MEMBERS
Jul 27, 2012
Incident date: Jun 22, 2012
TL* THE CONTACT OWNS A 1993 LINCOLN CONTINENTAL. THE CONTACT STATED THAT AFTER COMPLETING A LEFT HAND TURN, THE VEHICLE DIDN'T STRAIGHTENED WHICH FORCED THE CONTACT TO SWERVE IN THE OTHER DIRECTION/ THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE REAR MOUNT BOLTS ON THE SUB-FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VEHICL... Read more
Incident date: Jul 20, 2012
WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIREC... Read more
2 injured
Incident date: Jul 20, 2012
WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIREC... Read more
2 injured
Incident date: Jul 20, 2012
WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIREC... Read more
2 injured
LINCOLN
MKX
(2012) — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Jul 26, 2012
Incident date: Jul 2, 2012
2012 LINCOLN MKX. CONSUMER STATES PROBLEM WITH VEHICLE NAVIGATION SYSTEM *TGW THE CONSUMER STATED SEVERAL MONTHS AFTER PURCHASING THE VEHICLE, HE WAS PROVIDED WITH A DISC WITH AN UPDATED PROGRAM TO SIMPLIFY THE USE OF THE SYSTEM AND MAKE IT MORE USER FRIENDLY. THE SYSTEM WAS INSTALLED BY THE DEALER, BUT THE SYSTEM IS STILL NOT USER FRIENDLY AND IS A HAZARD TO THE DRIVING PUBLIC. THE CONSUMER STA... Read more
Incident date: Jul 5, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND ADVISED THAT THE CYLINDER HEAD IN THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Jul 5, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND ADVISED THAT THE CYLINDER HEAD IN THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Jul 17, 2012
ON JULY 17,2012 I GOT INTO MY 2007 LINCOLN MKX AND PUT THE KEY IN THE IGNITION. I HAVE A MEMORY SEAT SO IT STARTED TO GET INTO MY POSITION. WELL, THE SEAT BACK STARTED COMING FORWARD AND WOULD NOT STOP. IT PUSHED MY BODY INTO THE STEERING WHEEL WHILE THE SEAT BOTTOM CONTINUED TO MOVE FORWARD ALSO. I STARTED TO PANIC AS I WAS WEDGED INTO THE STEERING WHEEL AND MY KNEES WERE TIGHTLY PRESSED AGAINST... Read more
Incident date: Jul 28, 2005
THE ENGINE FAILURES BEGAN ON JULY 28, 2005 AND HAVE CONTINUED THROUGH THIS DATE. THIS ENGINE SHOULD HAVE BEEN RECALLED. THE TYPES OF PROBLEMS CAUSE THE ENGINE TO CREATE ERRONEOUS MECHANICAL READOUTS PREVENTING THE VEHICLE FROM PASSING STATE'S EMISSION INSPECTIONS. THE ENGINE SHUTS DOWN DUE TO FAULTY PLASTIC TENSIONERS CAUSING THE TIMING CHAINS TO BECOME LOOSE, THUS CAUSING ENGINE FAILURES. I'M... Read more
Incident date: Jul 28, 2005
THE ENGINE FAILURES BEGAN ON JULY 28, 2005 AND HAVE CONTINUED THROUGH THIS DATE. THIS ENGINE SHOULD HAVE BEEN RECALLED. THE TYPES OF PROBLEMS CAUSE THE ENGINE TO CREATE ERRONEOUS MECHANICAL READOUTS PREVENTING THE VEHICLE FROM PASSING STATE'S EMISSION INSPECTIONS. THE ENGINE SHUTS DOWN DUE TO FAULTY PLASTIC TENSIONERS CAUSING THE TIMING CHAINS TO BECOME LOOSE, THUS CAUSING ENGINE FAILURES. I'M... Read more
Incident date: Jul 28, 2005
THE ENGINE FAILURES BEGAN ON JULY 28, 2005 AND HAVE CONTINUED THROUGH THIS DATE. THIS ENGINE SHOULD HAVE BEEN RECALLED. THE TYPES OF PROBLEMS CAUSE THE ENGINE TO CREATE ERRONEOUS MECHANICAL READOUTS PREVENTING THE VEHICLE FROM PASSING STATE'S EMISSION INSPECTIONS. THE ENGINE SHUTS DOWN DUE TO FAULTY PLASTIC TENSIONERS CAUSING THE TIMING CHAINS TO BECOME LOOSE, THUS CAUSING ENGINE FAILURES. I'M... Read more
Incident date: Jul 15, 2012
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 65 MPH, A MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL ASKING TO PERFORM A HEALTH REPORT SCAN OF THE VEHICLE. ONCE THE CONTACT AGREED TO THE SCAN THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. ... Read more
Incident date: Jul 12, 2012
PARK MY CAR AFTER RETURNING FROM WORK. A COUPLE HOURS LATER MY WIFE RETURNED IN HER CAR AND NOTICED THE STRONG SMELL OF GASOLINE IN THE GARAGE. UPON FURTHER INSPECTION, THE WELD SEEM ON THE GAS TANK HAS SEPARATED AND LEAKING GAS. THERE IS A RECALL FOR THIS ISSUE # 08S06 BUT THE DEALERSHIP HAS INFORMED ME THAT MY MANUFACTURING DATE DOES NOT MATCH THAT OF THE RECALL. THIS TO ME SEEMS SUSPICIOUS. ... Read more
Incident date: Jul 9, 2012
TL* THE CONTACT OWNS A 2006 LINCOLN MARK LT. THE CONTACT STATED THAT THE DOORS COULD BE UNLOCKED BY ANY LINCOLN MARK LT KEY AND NOT JUST THE KEY PROVIDED FOR HIS PARTICULAR VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 93,000.
Incident date: Jun 15, 2010
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT WAS TRAVELING 35 MPH WHEN THE HORN FAILED TO WORK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.
LINCOLN
CONTINENTAL
(1998) — VISIBILITY/WIPER
Jul 10, 2012
Incident date: Jan 1, 2008
TL* THE CONTACT OWNS A 1998 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE REARVIEW MIRROR WAS DEFECTIVE. THE MIRROR HAD A DAY NIGHT AUTOMATIC TINTING FEATURE. THE SEALS ON THE MIRROR FAILED AND THE FLUIDS LEAKED AND COVERED THE MIRROR. THE MIRROR COULD NOT LONGER BE USED AND WAS NOT FUNCTIONAL. THE CONTACT REPLACED THE MIRROR HIMSELF AND THE ORIGINAL MIRROR WAS TAKEN TO DEALER. THE DEALER WAS U... Read more
Incident date: Mar 10, 2010
I HAVE THREE MAJOR PROBLEMS WITH MY 2005 LINCOLN LS. THE FIRST PROBLEM IS I HAVE A HARD REVERSE AND THE GEARS STICK BETWEEN 30-35 MPH AS I ACCELERATE. SOMETIMES IT HAS A HARD BUMP ONCE IT STARTS ACCELERATING! THE SECOND PROBLEM IS THAT I HAVE REPLACED TWO IGNITION COILS WITHIN A YEAR APART AND NOW I HAVE TWO MORE IGNITION COILS THAT NEED TO BE REPLACED PER P0354, P0301AND P0304.I HAVE REPLACED THE... Read more
Incident date: Mar 10, 2010
I HAVE THREE MAJOR PROBLEMS WITH MY 2005 LINCOLN LS. THE FIRST PROBLEM IS I HAVE A HARD REVERSE AND THE GEARS STICK BETWEEN 30-35 MPH AS I ACCELERATE. SOMETIMES IT HAS A HARD BUMP ONCE IT STARTS ACCELERATING! THE SECOND PROBLEM IS THAT I HAVE REPLACED TWO IGNITION COILS WITHIN A YEAR APART AND NOW I HAVE TWO MORE IGNITION COILS THAT NEED TO BE REPLACED PER P0354, P0301AND P0304.I HAVE REPLACED THE... Read more
Incident date: Jul 5, 2012
PRESSED ON ACCELERATOR AND CAR JERKED AND STALLED AS RED LIGHT TURNED GREEN. THE DELAY AND SUDDEN JERK ALMOST CAUSING A REAR END COLLISION IN THE INTERSECTION. TRANSMISSION HAS BEEN INTERMITTENTLY SURGING FOR THE LAS 2-3 THOUSAND MILES. INCREDIBLY SCARY TO DRIVE THIS VEHICLE IN NORMAL TRAFFIC CONDITIONS. *TR
Incident date: Jul 4, 2012
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO PULL OVER AND NOTICED THAT THE ENTIRE WHEEL AND ASSEMBLY WAS DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE V... Read more
Incident date: Feb 15, 2012
WHILE DRIVING HOME LAST EVENING,I SLOWED FOR THE STOP LIGHT @ RT 83 & RT 7, IN PALOS HEIGHTS, IL. AS I CAME TO A COMPLETE STOP, MY BRAKES LOCKED, VIBRATIONS SHOOK THE ENTIRE VEHICLE, I RELEASED THE BRAKE PEDAL, AND BEGAN TO SMELL A BURNING SMELL--NO BRAKE FAILURE LIGHT CAME ON. I INCHED FORWARD- A LOUD GRINDINGSOUND WAS EVIDENT. I STOPPED THE VEHICLE- WAITED FOR THE LIGHT TO CHANGE, BEGAN DRIVI... Read more
Incident date: Jun 12, 2012
MY AVIATOR WAS SHIFTING ROUGH FOR LESS THAN 24 HOURS WHEN THE TRANSFER CASE WENT OUT. LUCKILY, I HAD ONLY PULLED OUT OF MY DRIVEWAY WHEN IT HAPPENED. THE VEHICLE MADE AN AWFUL WHINNING AND SCREECHING NOISE AND BECAME IMPOSSIBLE TO DRIVE FORWARD. I WAS ABLE TO WRESTLE IT INTO REVERSE TO GET IT IN MY DRIVEWAY. I LIVE ON A BUSY COUNTRY ROAD, THIS COULD HAVE BEEN DANGEROUS FOR ME AND MY 3 KIDS. I HAD... Read more
Incident date: Jul 3, 2012
OUTPUT SPEED SENSOR FAILURE, DUE TO A KNOWN TENDENCY TO SHORT IN THE SENSOR WIRING FOR 2007 LINCOLN MKX AND FORD EDGE VEHICLES. THIS WILL RESULT IN THE WRENCH ICON TO LIGHT UP ON DASH AND VEHICLE WILL SPEEDOMETER WILL BE STUCK AT 0. THE WORST AND MOST DANGEROUS SYMPTOM, HOWEVER, IS THAT THE VEHICLE WILL THEN BE STUCK IN 5TH GEAR, RESULTING IN EXTREMELY SLOW ACCELERATION FROM A STOP OR LOW SPEEDS... Read more
Incident date: Jul 3, 2012
OUTPUT SPEED SENSOR FAILURE, DUE TO A KNOWN TENDENCY TO SHORT IN THE SENSOR WIRING FOR 2007 LINCOLN MKX AND FORD EDGE VEHICLES. THIS WILL RESULT IN THE WRENCH ICON TO LIGHT UP ON DASH AND VEHICLE WILL SPEEDOMETER WILL BE STUCK AT 0. THE WORST AND MOST DANGEROUS SYMPTOM, HOWEVER, IS THAT THE VEHICLE WILL THEN BE STUCK IN 5TH GEAR, RESULTING IN EXTREMELY SLOW ACCELERATION FROM A STOP OR LOW SPEEDS... Read more