Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Jun 1, 2012
2006 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO VEHICLE SMELLS OF FUMES WHILE DRIVING *TGW THE CONSUMER ALSO STATED THERE WAS A SMELL OF BURNING RUBBER AND FIRE COMING FROM UNDER THE VEHICLE, THROUGHOUT THE PASSENGER CABIN AND THROUGH THE CRACKS BETWEEN THE HOOD AND FENDER WHEEL. HE NOTICED THE VEHICLE WAS KNOCKING AND RUNNING ROUGH, SO HE TURNED IT OFF. HE THEN LIFTED THE HOOD, AND DISCOVERED... Read more
Incident date: May 3, 2012
THE PARKING BRAKE ON MY LINCOLN MKZ WILL NOT HOLD THE VEHICLE ON A SLOPE. THE DEALER AND FORD MOTOR COMPANY SAY THAT THERE IS NOTHING THAT CANE BE DONE ABOUT IT. ACCORDING TO THEM, THE BRAKE IS DESIGNED TO FUNCTION WHEN THE TRANSMISSION IS IN PARK. THAT DOES NOT COMPLY WITH THE FEDERAL REGULATIONS FOR PARKING BRAKES WHICH ARE QUITE CLEAR. THEY STATE THAT EVERY COMBINATION OF MOTOR VEHICLES MUST BE... Read more
Incident date: May 13, 2009
SINCE PURCHASING THIS CAR, ITS BEEN NOTHING BUT PROBLEMS. THE PROBLEMS I'VE EXPERIENCED AREN'T ANY DIFFERENT FROM ALL THE OTHER LS OWNERS. COIL PACKS GOING BAD, THE A/C BLOWING HOT AIR, THE CAR GOING INTO FAIL SAFE MODE WHILE ON THE FREEWAY, THE SMELL OF GASOLINE INSIDE THE CAR. IT LOOKS LIKE THESE ISSUES HAVE BEEN GOING ON SINCE FORD STARTED PRODUCING THE CAR. NOW WONDER THEY NEEDED BAILOUT MONEY... Read more
Incident date: May 13, 2009
SINCE PURCHASING THIS CAR, ITS BEEN NOTHING BUT PROBLEMS. THE PROBLEMS I'VE EXPERIENCED AREN'T ANY DIFFERENT FROM ALL THE OTHER LS OWNERS. COIL PACKS GOING BAD, THE A/C BLOWING HOT AIR, THE CAR GOING INTO FAIL SAFE MODE WHILE ON THE FREEWAY, THE SMELL OF GASOLINE INSIDE THE CAR. IT LOOKS LIKE THESE ISSUES HAVE BEEN GOING ON SINCE FORD STARTED PRODUCING THE CAR. NOW WONDER THEY NEEDED BAILOUT MONEY... Read more
Incident date: May 13, 2009
SINCE PURCHASING THIS CAR, ITS BEEN NOTHING BUT PROBLEMS. THE PROBLEMS I'VE EXPERIENCED AREN'T ANY DIFFERENT FROM ALL THE OTHER LS OWNERS. COIL PACKS GOING BAD, THE A/C BLOWING HOT AIR, THE CAR GOING INTO FAIL SAFE MODE WHILE ON THE FREEWAY, THE SMELL OF GASOLINE INSIDE THE CAR. IT LOOKS LIKE THESE ISSUES HAVE BEEN GOING ON SINCE FORD STARTED PRODUCING THE CAR. NOW WONDER THEY NEEDED BAILOUT MONEY... Read more
Incident date: Mar 10, 2008
MY AIR SUSPENSION WENT OUT THE FIRST TIME IN MARCH OF 2008, IT JUST QUIT WORKING. I THEN PAID $500 TO GET IT REPLACED. THEN AGAIN IN 2011 IT WENT OUT 2 DIFFERENT TIME, IN WHICH THIS TIME I HAD THE COMPRESSOR REBUILT. AND AGAIN IT WENT OUT OF MAY OF 2012. THIS TIME I HAVE NOT HAD IT REPLACED, I ONLY DRIVE THE SUV WHEN I HAVE TO. THERE ARE SO MANY PROBLEMS WITH THE AIR SUSPENSIONS ON THE 2003 LINCOL... Read more
Incident date: Feb 13, 2010
IN FEBRUARY 2010, AT SPEED OF 25-35MPH LOUD SQUEAKING OCCURRED. TOOK IT TO FORD DEALERSHIP TO BE CHECKED AND DISCOVERED IT WAS THE LOWER BALL JOINTS,AND CONTROL ARM, I HAD READ THERE HAD BEEN A RECALL. FORD SAID MY 2000 LINCOLN WAS NOT PART OF THE RECALL SO I PAID THE OUTLANDISH PRICE FOR REPAIR. IT IS NOW OCTOBER 2012 AND, ONCE AGAIN, I HAVE THE SAME PROBLEM. I AM SURE THAT IF I CONTACT FORD... Read more
Incident date: Oct 24, 2012
TL* THE CONTACT OWNS A 2005 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE TRYING TO OPEN THE LIFTGATE, THE LIFTGATE PANEL SPLIT IN HALF. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 72,000.
Incident date: Sep 19, 2012
MY LINCOLN MKX WAS HAVING UNUSUAL LOSS OF POWER ISSUES WHILE DRIVING FOR SOME TIME. IN MID-SEPTEMBER, I DISCOVERED A THICK, BLACK FLUID LEAKING FROM THE CAR. ON INSPECTION BY A MECHANIC, THE PROBLEM WAS WITH THE TRANSFER CASE AND A COMPLETE REPLACEMENT OF THE TRANSFER CASE WAS REQUIRED. ON FURTHER RESEARCH, I DISCOVERED THAT THIS IS A COMMON PROBLEM, KNOWN TO FORD/LINCOLN MECHANICS, WITH THE 20... Read more
Incident date: Oct 18, 2012
ON 10/16/12 TRUCK STARTED SMOKING TOOK IT TO THE MECHANIC, HE SUGGESTED TO TAKE IT TO THE DEALER TO FIX A RECALL FOR THE VEHICLE SPEED CONTROL SWITCH. ON 10/17/12 DEALER AUTO SHOP REQUESTED WE TAKE THE CAR THE NEXT DAY TO GET FIXED. ON 10/18/12 AROUND 9AM WHILE TRUCK WAS PARKED IT STARTED SMOKING AND THEN IT CAUGHT FIRE. THE WHOLE FRONT OF THE CAR WAS BURNED INCLUDING THE INTERIOR. *TR
Fire
Incident date: Jun 18, 2012
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BEGAN TO ROLL BACKWARD AND ACROSS TWO LANES OF TRAFFIC. THE CONTACT WAS STRUCK BY THE DRIVER'S SIDE DOOR WHICH PUSHED HER BACK INTO THE VEHICLE HOWEVER, HER ANKLE WAS STILL OUTSIDE OF THE VEHICLE. THE CONTACT SUSTAINED A FRACTURED ANKLE BONE AND LOST ENOUGH BLOOD TO SUSTAIN FIVE BLOOD TRANSFUSIONS. THE VEHI... Read more
1 injured
Incident date: May 17, 2012
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE CHROME ON ALL FOUR WHEELS WAS FLAKING OFF AND AS A RESULT THE ALUMINUM WAS CAUSING LACK OF TIRE PRESSURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS NO RECALL AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO REFERRED HIM TO THE DEALER FOR INSPECTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO SEALED T... Read more
Incident date: Apr 7, 2010
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE TIRES WERE CONSTANTLY BECOMING FLAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE RIMS WERE CORRODED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT NEEDED TO GO TO THE DEALER FOR FURTHER REPAIRS. THE FAILURE MILEAGE WAS 58,000.
Incident date: Sep 24, 2012
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL SEIZED WHILE TRYING TO DECREASE VEHICLE SPEED. THE CONTACT WAS ABLE TO DECREASE VEHICLE SPEED BY APPLYING EXCESSIVE FORCE TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE MASTER CYLINDER FAILED, WHICH CAUSED THE RUBBER TO HARDEN ON THE BRAKE PE... Read more
Incident date: Oct 6, 2012
I WAS PROCEEDING DOWN A RAMP TO ENTER HIGHWAY TRAFFIC. I PUT MY FOOT TO THE FLOOR TO MERGE INTO TRAFFIC AND THE VEHICLE CONTINUED TO ACCELERATE EVEN AFTER I TOOK MY FOOT OFF THE GAS. I PUT MY FOOT ON THE BRAKE AND THE VEHICLE CONTINUED TO ACCELERATE. I WAS UNABLE TO SLOW DOWN TO ANY GREAT EXTENT AS THE ENGINE WAS RACING. THE ACCELERATOR PEDAL SEEM TO BE OFF THE FLOOR ( NOT STUCK TO THE FLOOR ... Read more
Incident date: Oct 6, 2012
I WAS PROCEEDING DOWN A RAMP TO ENTER HIGHWAY TRAFFIC. I PUT MY FOOT TO THE FLOOR TO MERGE INTO TRAFFIC AND THE VEHICLE CONTINUED TO ACCELERATE EVEN AFTER I TOOK MY FOOT OFF THE GAS. I PUT MY FOOT ON THE BRAKE AND THE VEHICLE CONTINUED TO ACCELERATE. I WAS UNABLE TO SLOW DOWN TO ANY GREAT EXTENT AS THE ENGINE WAS RACING. THE ACCELERATOR PEDAL SEEM TO BE OFF THE FLOOR ( NOT STUCK TO THE FLOOR ... Read more
Incident date: Oct 6, 2012
THE RIGHT SIDE FRONT AIRBAG RIDE SUSPENSION BAG EXPLODED WHILE DRIVING. *TR
Incident date: Oct 6, 2012
THE RIGHT SIDE FRONT AIRBAG RIDE SUSPENSION BAG EXPLODED WHILE DRIVING. *TR
Incident date: Sep 19, 2012
EXCESSIVE HEATING OF HEATED/COOLED FRONT SEATS AT APPROX. 40,000 MILES. TEMPERATURE TOO HIGH TO TOUCH. AT 50,600 MILES, DCSM MODULE UNDER THE DRIVER SEAT AND ASSOCIATED PIGTAIL WIRING BURNED UP, MELTING CONNECTOR AND WIRING. DEALER EVALUATED PRIOR OVER HEATING OF BOTH DRIVER AND PASSENGER SEATS AS NORMAL AT APPROX. 40,000 MILES. *TR
Incident date: Sep 19, 2012
EXCESSIVE HEATING OF HEATED/COOLED FRONT SEATS AT APPROX. 40,000 MILES. TEMPERATURE TOO HIGH TO TOUCH. AT 50,600 MILES, DCSM MODULE UNDER THE DRIVER SEAT AND ASSOCIATED PIGTAIL WIRING BURNED UP, MELTING CONNECTOR AND WIRING. DEALER EVALUATED PRIOR OVER HEATING OF BOTH DRIVER AND PASSENGER SEATS AS NORMAL AT APPROX. 40,000 MILES. *TR
Incident date: May 3, 2010
THE PARKING BRAKE ON MY LINCOLN MKX WILL NOT HOLD THE VEHICLE ON A SLOPE. THE DEALER AND FORD MOTOR COMPANY SAY THAT THERE IS NOTHING THAT CAN BE DONE ABOUT IT. ACCORDING TO THEM, THE BRAKE IS DESIGNED TO FUNCTION WHEN THE TRANSMISSION IS IN PARK. USING THE TRANSMISSION TO HOLD THE CAR DOES NOT COMPLY WITH THE FEDERAL REGULATIONS FOR PARKING BRAKES WHICH ARE QUITE CLEAR. THE REGS STATE THAT: ... Read more
Incident date: May 3, 2010
THE PARKING BRAKE ON MY LINCOLN MKX WILL NOT HOLD THE VEHICLE ON A SLOPE. THE DEALER AND FORD MOTOR COMPANY SAY THAT THERE IS NOTHING THAT CAN BE DONE ABOUT IT. ACCORDING TO THEM, THE BRAKE IS DESIGNED TO FUNCTION WHEN THE TRANSMISSION IS IN PARK. USING THE TRANSMISSION TO HOLD THE CAR DOES NOT COMPLY WITH THE FEDERAL REGULATIONS FOR PARKING BRAKES WHICH ARE QUITE CLEAR. THE REGS STATE THAT: ... Read more
Incident date: Sep 25, 2012
ON 9.25.12, I TRIED TO ENTER AN EXPRESSWAY WITH AN INCLINE ENTRANCE RAMP DURING RUSH HOUR. WHEN I ATTEMPTED TO ACCELERATE, THE CAR BEGAN TO SPUTTER AND SHAKE, (SPUTTERING UNDER ACCELERATION) AND FINALLY STOPPED IN THE EXPRESSWAY. THE CAR NEVER SHUT OFF, NO ENGINE LIGHTS APPEARED, AND AFTER ABOUT 5 MINUTES I WAS ABLE TO VERY SLOWLY DRIVE THE CAR TO THE SIDE OF THE EXPRESSWAY. FOR THE NEXT 20 MIN... Read more
Incident date: Sep 25, 2012
ON 9.25.12, I TRIED TO ENTER AN EXPRESSWAY WITH AN INCLINE ENTRANCE RAMP DURING RUSH HOUR. WHEN I ATTEMPTED TO ACCELERATE, THE CAR BEGAN TO SPUTTER AND SHAKE, (SPUTTERING UNDER ACCELERATION) AND FINALLY STOPPED IN THE EXPRESSWAY. THE CAR NEVER SHUT OFF, NO ENGINE LIGHTS APPEARED, AND AFTER ABOUT 5 MINUTES I WAS ABLE TO VERY SLOWLY DRIVE THE CAR TO THE SIDE OF THE EXPRESSWAY. FOR THE NEXT 20 MIN... Read more
LINCOLN
CONTINENTAL
(2002) — VEHICLE SPEED CONTROL
Oct 3, 2012
Incident date: Jul 25, 2012
TL* THE CONTACT OWNS A 2002 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT ATTEMPTED TO DECELERATE HOWEVER, THE VEHICLE WOULD NOT RESPOND. THE CONTACT THEN CRASHED INTO A WALL AND SUSTAINED INJURIES TO HER KNEE AND BACK. THERE WAS A POLICE REPORT FILED FOR THE INCIDENT. THE VEHICLE WAS TOWED TO A DEALER FOR ... Read more
Crash
1 injured
Incident date: Sep 6, 2012
DRIVING DOWN THE SIDE STREET AND MY CAR GOES INTO LIMP MODE. READS ETC .START UP WILL MOVE ABOUT 1/4 OF THE BLOCK AND DOES IT AGAIN. HAD TO KEEP TURNING IT OFF AND ON TO GET HOME.ONCE STOP IN THE MIDDLE OF THE INTERSECTION. FROM WHAT I HAVE SEEN THIS IS NOT UNUSUAL FOR LS. THIS IS A SAFETY CONCERN. HAVE NOT GOT MY CAR FIX BECAUSE IT IS VERY EXPENSIVE TO FIX. *TR
Incident date: Sep 6, 2012
DRIVING DOWN THE SIDE STREET AND MY CAR GOES INTO LIMP MODE. READS ETC .START UP WILL MOVE ABOUT 1/4 OF THE BLOCK AND DOES IT AGAIN. HAD TO KEEP TURNING IT OFF AND ON TO GET HOME.ONCE STOP IN THE MIDDLE OF THE INTERSECTION. FROM WHAT I HAVE SEEN THIS IS NOT UNUSUAL FOR LS. THIS IS A SAFETY CONCERN. HAVE NOT GOT MY CAR FIX BECAUSE IT IS VERY EXPENSIVE TO FIX. *TR
Incident date: Sep 6, 2012
DRIVING DOWN THE SIDE STREET AND MY CAR GOES INTO LIMP MODE. READS ETC .START UP WILL MOVE ABOUT 1/4 OF THE BLOCK AND DOES IT AGAIN. HAD TO KEEP TURNING IT OFF AND ON TO GET HOME.ONCE STOP IN THE MIDDLE OF THE INTERSECTION. FROM WHAT I HAVE SEEN THIS IS NOT UNUSUAL FOR LS. THIS IS A SAFETY CONCERN. HAVE NOT GOT MY CAR FIX BECAUSE IT IS VERY EXPENSIVE TO FIX. *TR
Incident date: Jan 11, 2012
I HAVE FRONT BALL JOINT AND SUSPENSION ISSUES. I LOOKED ON LINE AND SEE THERE WERE A RECALL FOR MY CAR. THE NHTSA CAMPAIGN ID NUMBER IS 00V359001. I SPOKE WITH MY LOCAL FORD MOTOR DEALERSHIP AND THEY STATED THERE WERE NO RECALL. I CALLED THE NHTSA #800-392-3673 AND THEY COULD NOT ASSIST. I HAVE SPENT OVER 400.00 ALREADY WITH MORE WORK NEEDED FOR BALL JOINT ETC. COULD SOMEONE SEE IF THE RECAL... Read more
Incident date: Jan 11, 2012
I HAVE FRONT BALL JOINT AND SUSPENSION ISSUES. I LOOKED ON LINE AND SEE THERE WERE A RECALL FOR MY CAR. THE NHTSA CAMPAIGN ID NUMBER IS 00V359001. I SPOKE WITH MY LOCAL FORD MOTOR DEALERSHIP AND THEY STATED THERE WERE NO RECALL. I CALLED THE NHTSA #800-392-3673 AND THEY COULD NOT ASSIST. I HAVE SPENT OVER 400.00 ALREADY WITH MORE WORK NEEDED FOR BALL JOINT ETC. COULD SOMEONE SEE IF THE RECAL... Read more
Incident date: May 11, 2009
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED THAT THE DRIVER'S SIDE OF THE VEHICLE WOULD SIT LOWER THEN THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE TIRES ON THE DRIVER'S SIDE OF THE VEHICLE WERE WEARING MUCH FASTER THAN THE PASSENGER'S SIDE. THE FAILURE MILEAGE WAS U... Read more
Incident date: May 11, 2009
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED THAT THE DRIVER'S SIDE OF THE VEHICLE WOULD SIT LOWER THEN THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE TIRES ON THE DRIVER'S SIDE OF THE VEHICLE WERE WEARING MUCH FASTER THAN THE PASSENGER'S SIDE. THE FAILURE MILEAGE WAS U... Read more
Incident date: Sep 24, 2012
THE SHIFTER KNOB ON MY 2003 LINCOLN AVIATOR BROKE OFF. THE SHIFTER WAS LOCKED IN PLACE IN DRIVE AND YOU ARE UNABLE TO SHIFT INTO ANY OTHER GEAR EXCEPT THE GEAR YOU'RE IN. IT SEEMS THAT A VERY CHEAP PLASTIC PIECE BROKE UNDER THE SHIFTER KNOB AND THE DEALER QUOTED ME $1200 DOLLARS TO REPLACE THE ENTIRE SHIFTER ASSEMBLY. I HAVE CHECKED ONLINE AND SEEN THAT THIS IS A VERY-VERY COMMON PROBLEM AMONG OWN... Read more
Incident date: Sep 24, 2012
THE SHIFTER KNOB ON MY 2003 LINCOLN AVIATOR BROKE OFF. THE SHIFTER WAS LOCKED IN PLACE IN DRIVE AND YOU ARE UNABLE TO SHIFT INTO ANY OTHER GEAR EXCEPT THE GEAR YOU'RE IN. IT SEEMS THAT A VERY CHEAP PLASTIC PIECE BROKE UNDER THE SHIFTER KNOB AND THE DEALER QUOTED ME $1200 DOLLARS TO REPLACE THE ENTIRE SHIFTER ASSEMBLY. I HAVE CHECKED ONLINE AND SEEN THAT THIS IS A VERY-VERY COMMON PROBLEM AMONG OWN... Read more
Incident date: Aug 27, 2012
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE DID NOT RESPOND AND FAILED TO STOP. IN ADDITION, THE CONTACT STATED THAT HE HAD TO MERGE TO THE SIDE OF THE ROAD AND TURN OFF THE IGNITION IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER W... Read more
Incident date: Aug 27, 2012
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE DID NOT RESPOND AND FAILED TO STOP. IN ADDITION, THE CONTACT STATED THAT HE HAD TO MERGE TO THE SIDE OF THE ROAD AND TURN OFF THE IGNITION IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER W... Read more
Incident date: Sep 14, 2010
DRIVER SIDE AIR BAG IN SEAT DEPLOYED WHILE I WAS DRIVING DOWN HWY....I CALLED LINCOLN THEY CLAIMED IT WAS A RECALL THAT HAD BEEN FIXED .....EVIDENTLY WAS REPLACED WITH A DEFECTIVE PART. *TR
Incident date: Oct 15, 2011
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR CARTIER. THE CONTACT STATED THAT WHILE TRAVELING 2 MPH, A LOUD NOISE EMITTED AS THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE PASSENGER SIDE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN F... Read more
Incident date: Oct 15, 2011
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR CARTIER. THE CONTACT STATED THAT WHILE TRAVELING 2 MPH, A LOUD NOISE EMITTED AS THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE PASSENGER SIDE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN F... Read more
Incident date: Jul 12, 2012
DURING NORMAL DRIVING CONDITIONS, THE CAR GAVE IN RAPID SUCCESSION A NUMBER OF WARNINGS AND THE CAR BEGAN TO RUN ROUGH AND SHIFT ERRATICALLY. ONE RELATED TO THE STABILITY CONTROL SYSTEM AND THE OTHER WAS A "ETC ENGINE FAILSAFE MODE". AFTER RESTARTING THE CAR THE STABILITY CONTROL ERROR PERSISTED. THE DEALER REPLACED SENSOR ASSEMBLY 6L2Z*3C187*AA FOR ~ $1000 FOR THE PART AND LABOR + THE BATTERY ... Read more
Incident date: Jul 12, 2012
DURING NORMAL DRIVING CONDITIONS, THE CAR GAVE IN RAPID SUCCESSION A NUMBER OF WARNINGS AND THE CAR BEGAN TO RUN ROUGH AND SHIFT ERRATICALLY. ONE RELATED TO THE STABILITY CONTROL SYSTEM AND THE OTHER WAS A "ETC ENGINE FAILSAFE MODE". AFTER RESTARTING THE CAR THE STABILITY CONTROL ERROR PERSISTED. THE DEALER REPLACED SENSOR ASSEMBLY 6L2Z*3C187*AA FOR ~ $1000 FOR THE PART AND LABOR + THE BATTERY ... Read more
Incident date: Jul 12, 2012
DURING NORMAL DRIVING CONDITIONS, THE CAR GAVE IN RAPID SUCCESSION A NUMBER OF WARNINGS AND THE CAR BEGAN TO RUN ROUGH AND SHIFT ERRATICALLY. ONE RELATED TO THE STABILITY CONTROL SYSTEM AND THE OTHER WAS A "ETC ENGINE FAILSAFE MODE". AFTER RESTARTING THE CAR THE STABILITY CONTROL ERROR PERSISTED. THE DEALER REPLACED SENSOR ASSEMBLY 6L2Z*3C187*AA FOR ~ $1000 FOR THE PART AND LABOR + THE BATTERY ... Read more
Incident date: Jul 2, 2011
TL* THE CONTACT OWNS A 2008 LINCOLN MKS. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED. ONCE THE VEHICLE WAS RESTARTED, THERE WAS A HARD THUMP HEARD FROM THE VEHICLE. IN ADDITION, THE SPEEDOMETER WOULD FAIL WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE T... Read more
Incident date: Jul 2, 2011
TL* THE CONTACT OWNS A 2008 LINCOLN MKS. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED. ONCE THE VEHICLE WAS RESTARTED, THERE WAS A HARD THUMP HEARD FROM THE VEHICLE. IN ADDITION, THE SPEEDOMETER WOULD FAIL WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE T... Read more
Incident date: Sep 12, 2012
I WAS DRIVING ALONG AND SUDDENLY HEARD A LOUD CRACK COMING FROM THE REAR OF THE VEHICLE. SOMETHING LIKE THE SOUND OF A ROCK HITTING IT. LATER I WAS CHECKING AROUND FOR SIGNS OF DAMAGE AND FOUND THAT THE UPPER LIFTGATE SECTION HAD CRACKED COMPLETELY IN HALF FROM THE EMBLEM BY THE WINDOW DOWN TO THE LOWER EDGE OF THE PANEL. *TR
LINCOLN
CONTINENTAL
(2000) — AIR BAGS
Sep 13, 2012
Incident date: Nov 30, 2010
I WAS ENTERING THE VEHICLE FROM THE DRIVER'S SIDE WHEN THE AIRBAG SPONTANEOUSLY DEPOLOYED, STRIKING ME IN THE FACE & ARM. *TR
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE PARKED SHE NOTICED THE REAR PASSENGER SIDE RIM WAS CORRODED. THE TIRES WOULD LOOSE AIR FREQUENTLY. ALSO, THE CONTACT NOTICED THAT THE FRONT AND REAR DRIVER SIDE RIMS WERE CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC WHO STATED THAT THE RIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. T... Read more
LINCOLN
CONTINENTAL
(1997) — ENGINE
Sep 11, 2012
Incident date: Sep 10, 2011
TL* THE CONTACT OWNS A 1997 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE TRANSMISSION FAILED AT 40,000 MILES AND HAD TO BE REPLACE. ALSO, THE CONTACT MENTIONED THAT WHILE DRIVING 35 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE ... Read more
LINCOLN
CONTINENTAL
(1997) — POWER TRAIN
Sep 11, 2012
Incident date: Sep 10, 2011
TL* THE CONTACT OWNS A 1997 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE TRANSMISSION FAILED AT 40,000 MILES AND HAD TO BE REPLACE. ALSO, THE CONTACT MENTIONED THAT WHILE DRIVING 35 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE ... Read more
Incident date: Sep 7, 2012
THERE WASNT AN ACCCIDENT BUT MY STEERING COLUMN HAS A PROBLEN. IT IS BINDING, LOOSE, AND MAKES NOISE. *TR