Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Nov 1, 2013
IT WAS DRIVING FINE ONE DAY UNTIL I WENT TO START IT. IT SAID ETC ENGINE FAIL SAFE MODE, CHECK PARKING BRAKE AND SOMETHING ABOUT THE GEARS. IT STARTS SOMETIMES, I'VE HAD IT SHUT DOWN WHILE DOING 50 MPH AND LOSE STEERING AND BAD BRAKING. THIS IS A POTENTIAL HAZARD FOR MY NEWBORN IN THE CAR. NOW IT WONT START AND NO ONE KNOWS WHAT THE PROBLEM IS. HOW CAN THEY SELL A CAR THAT THEY CANT FIND OUT THE P... Read more
Incident date: Nov 2, 2013
MY HUSBAND AND I WERE DRIVING OUR 2003 LINCOLN AVIATOR WHEN IT BASICALLY STOPPED GOING AND WOULDN'T CHANGE GEAR OR SPEED UP. (THIS IS THE SECOND TIME IT'S GOTTEN STUCK IN GEAR, THE 1ST TIME WAS WHEN IT WAS PARKED AND WOULDN'T MOVE BUT THE GEAR SHIFT MOVED FREELY). WE GOT IT BACK HOME AND REALIZED AGAIN THE TRANSMISSION SHIFT CABLE HAD COME DISLODGED. LINCOLN HAD A RECALL ON 25 VEHICLE REGARDING T... Read more
Incident date: Nov 2, 2013
MY HUSBAND AND I WERE DRIVING OUR 2003 LINCOLN AVIATOR WHEN IT BASICALLY STOPPED GOING AND WOULDN'T CHANGE GEAR OR SPEED UP. (THIS IS THE SECOND TIME IT'S GOTTEN STUCK IN GEAR, THE 1ST TIME WAS WHEN IT WAS PARKED AND WOULDN'T MOVE BUT THE GEAR SHIFT MOVED FREELY). WE GOT IT BACK HOME AND REALIZED AGAIN THE TRANSMISSION SHIFT CABLE HAD COME DISLODGED. LINCOLN HAD A RECALL ON 25 VEHICLE REGARDING T... Read more
Incident date: Nov 8, 2013
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES TO COMPLETE A TURN AT 10 MPH, A LOUD METAL-ON-METAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE W... Read more
Incident date: Jun 10, 2013
THE CRUISE CONTROL MODULE STOPPED WORKING ON MY VEHICLE AND NOW I'M TOLD IT CAN'T BE REPLACED. SUBSEQUENTLY, THE RADIO & A/C STOPPED WORKING. THIS CRUISE CONTROL MODULE HAD TO BE REPLACED BECAUSE OF IT'S ABILITY TO SPONTANEOUSLY COMBUST THE CAR IN FLAMES AS IT DID ON MY 1996 LINCOLN TOWN CAR. WHY DOESN'T THE GOVERNMENT ENFORCE THE RECALL LAWS? *TR
Fire
Incident date: Jun 10, 2013
THE CRUISE CONTROL MODULE STOPPED WORKING ON MY VEHICLE AND NOW I'M TOLD IT CAN'T BE REPLACED. SUBSEQUENTLY, THE RADIO & A/C STOPPED WORKING. THIS CRUISE CONTROL MODULE HAD TO BE REPLACED BECAUSE OF IT'S ABILITY TO SPONTANEOUSLY COMBUST THE CAR IN FLAMES AS IT DID ON MY 1996 LINCOLN TOWN CAR. WHY DOESN'T THE GOVERNMENT ENFORCE THE RECALL LAWS? *TR
Fire
Incident date: Nov 4, 2013
STEERING STICKS AND VEHICLE BECOMES HARD TO TURN. WILL WORK NORMALLY THEN WILL STICK BECOMING ALMOST IMPOSSIBLE TO TURN THEN AS YOU TURN IT WILL STICK THEN RELEASE THEN STICK THEN RELEASE. SERPENTINE BELT IS IN NEW CONDITION. FILLED WITH POWER STEERING FLUID AND NOT LEAKING. BELT IS NOT SLIPPING ON PULLEY WHEN OCCURRING. I AM BRINGING TO DEALERSHIP FOR REPAIR TODAY. MUSCATELLBURNS FORD HAWLEY... Read more
Incident date: May 1, 2005
VERY POOR HEADLIGHTS, CAUSING AN UNSAFE DRIVING CONDITION WHILE ONLY BEING ABLE TO SEE A SHORT DISTANCE IN FRONT OF YOUR CAR AT NIGHT. *TR
Incident date: Oct 19, 2012
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE SEAT BELT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Incident date: Nov 3, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, FUEL WAS SMELLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUEL TANK NEEDED TO BE REPLACED DUE TO A HOLE IN THE HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Incident date: Nov 1, 2013
NOTICED THE BRAKE LIGHT CAME ON MINUTES LATER WHILE ON MY WAY HOME. I COME TO A STOP AT A LIGHT AND THE BRAKES HAD COMPLETELY FAILED. I WAS NOT AWARE OF ANY RECALL UNTIL I WAS INFORMED BY MY MECHANIC THAT THERE WAS A RECALL ON THE ABS PUMP MOTOR. THE CAR WAS PURCHASED AROUND 1991-1992 IT WAS A PRIVATE SALE. *TR
Incident date: Jan 1, 2010
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE RUBBER ON THE IGNITION SWITCH BECAME WORN PREMATURELY AND CAUSED THE STEERING WHEEL TO BE EXPOSED AND ALLOW DEBRIS TO PENETRATE THE STEERING WHEEL SYSTEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.... Read more
Incident date: Oct 8, 2013
TL* THE CONTACT OWNS A 2009 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF THE NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING); HOWEVER ,THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL SINCE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Incident date: Jul 27, 2011
ORIGINAL SCREEN WAS CRACKED-UNIT WOULD NOT WORK - LINCOLN REPLACED UNIT. APPROXIMATELY 3 WEEKS AGO AFTER LAST UPDATE FROM FORD, THE UNIT WAS NOT WORKING PROPERLY-COULDN'T USE NAVIGATION BECAUSE IT WOULDN'T TAKE ADDRESSES AND OTHER MINOR ISSUES -WE CALLED AND FORD TRIED TO RESET IT TWICE - DIDN'T WORK. TOOK CAR IN TO FORD LAND-LAKEWOOD, CO. THEY TESTED AND AGAIN TRIED TO RESET - NO LUCK - FINALLY... Read more
Incident date: Oct 31, 2013
I WENT TO CAL WORTHINGTON IN ANCHORAGE ALASKA WHERE I BOUGHT MY CAR TO HAVE THE RECALL 13S04 FUEL DELIVERY MODULE REPLACED. NOW LESS THAN A WEEK WITH THE NEW MODULE, THE MODULE IS LEAKING AND THE GAS FUMES ARE OVERWHELMING INSIDE MY GARAGE. I PARKED MY CAR OUTSIDE LAST NIGHT TO BE SURE IT WAS THE CAR. I PULLED IT BACK IN THIS MORNING AND RIGHT AWAY THE GARAGE WAS OVERWHELMED WITH GAS FUMES. TH... Read more
Incident date: Nov 1, 2013
I WAS DRIVING OUT OF THE PARKING LOT SUDDENLY ANXIOUS ABOUT THE GAS PEDAL BECAUSE HOWEVER HARD I PRESSED IT, THE CAR WOULDN'T MOVE AHEAD. I MANAGED TO GET ONTO THE MAIN ROAD WITH THE EMERGENCY WRENCH COMING UP ALONG WITH THE DRIVER AIRBAG AND ZERO MILEAGE FOR THE CAR INDICATING. HOWEVER, THIS WAS LUCKY BECAUSE IT DIDN'T HAPPEN ON HIGHWAY, I WAS EXTREMELY STRESSED OUT STANDING IN THE LANE TO TURN... Read more
1 injured
Incident date: Nov 1, 2013
I WAS DRIVING OUT OF THE PARKING LOT SUDDENLY ANXIOUS ABOUT THE GAS PEDAL BECAUSE HOWEVER HARD I PRESSED IT, THE CAR WOULDN'T MOVE AHEAD. I MANAGED TO GET ONTO THE MAIN ROAD WITH THE EMERGENCY WRENCH COMING UP ALONG WITH THE DRIVER AIRBAG AND ZERO MILEAGE FOR THE CAR INDICATING. HOWEVER, THIS WAS LUCKY BECAUSE IT DIDN'T HAPPEN ON HIGHWAY, I WAS EXTREMELY STRESSED OUT STANDING IN THE LANE TO TURN... Read more
1 injured
Incident date: Nov 1, 2013
I WAS DRIVING OUT OF THE PARKING LOT SUDDENLY ANXIOUS ABOUT THE GAS PEDAL BECAUSE HOWEVER HARD I PRESSED IT, THE CAR WOULDN'T MOVE AHEAD. I MANAGED TO GET ONTO THE MAIN ROAD WITH THE EMERGENCY WRENCH COMING UP ALONG WITH THE DRIVER AIRBAG AND ZERO MILEAGE FOR THE CAR INDICATING. HOWEVER, THIS WAS LUCKY BECAUSE IT DIDN'T HAPPEN ON HIGHWAY, I WAS EXTREMELY STRESSED OUT STANDING IN THE LANE TO TURN... Read more
1 injured
Incident date: Nov 20, 2012
WHILE DRIVING THE CAR I WAS APPROACHING A STOPPED VEHICLE AT A STOP LIGHT AHEAD OF ME. WHEN I APPLIED THE BRAKES THERE WAS WHAT SEEMED LIKE A SURGE OF POWER AND I PUT BOTH FEET ON THE BRAKE PEDAL AND IT WAS NOT GOING TO STOP. I BUMPED THE VEHICLE IN FRONT OF ME QUITE HARD BUT THERE WAS NO DAMAGE BUT THE DRIVER WAS QUITE UPSET AND I DO NOT BLAME THEM. ON THE SECOND OCCASION MY WIFE WAS D... Read more
Incident date: May 1, 2013
TL* THE CONTACT OWNS A 2010 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE ROTOR AND BRAKE BECAME WORN PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.
Incident date: Jul 17, 2013
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Incident date: Oct 28, 2013
OUR 2003 LINCOLN AVIATOR CONTINUES TO EXPERIENCE THE SAME PROBLEM - ONCE IN PARK, YOU CANNOT MOVE THE GEAR SHIFT TO ANY OTHER GEAR - IT'S STUCK. OCCASIONALLY, MY HUSBAND CAN WIGGLE A WIRE UNDERNEATH THE BRAKE AND GAS PEDALS SO WE CAN SHIFT INTO REVERSE OR DRIVE BUT THIS CONTINUES TO HAPPEN. I HAVE BEEN STUCK, ALONE AND WITH OUR SMALL CHILDREN. IS THERE A PERMANENT CORRECTION FOR THIS ISSUE? *T... Read more
Incident date: Oct 22, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS NEEDED TO COMPLETE THE RECALL TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... Read more
Incident date: Oct 24, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE REPAIR COULD NOT BE PERFORMED BECAUSE THE VEHICLE WAS PURCHASED IN OHIO AND THE STATE OF CALIFORNIA, IN WHICH THE CONTACT RESIDED, WAS NOT PARTICIPATING IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILU... Read more
Incident date: Oct 10, 2013
HELLO, I BOUGHT A 2003 LINCOLN LS AND I'M GETTING A MESSAGE ON THE DASH THAT IS SAYING ETC FAIL SAFETY MODE AND THE CAR IS NOT ABLE TO GO OVER 30 MPH, AND HAS VERY SLOW PICK UP AND IS RUNNING VERY HARD. I HAVE FOUND THAT SOMETIMES IF I TURN THE CAR OFF/ON THE MESSAGE DOES NOT COME UP THE CAR DRIVES NORMALLY. I HAVE TRIED REPLACING THE THROTTLE BODY AFTER GETTING THE CHECK ENGINE LIGHT CAME ON ... Read more
Incident date: Oct 10, 2013
HELLO, I BOUGHT A 2003 LINCOLN LS AND I'M GETTING A MESSAGE ON THE DASH THAT IS SAYING ETC FAIL SAFETY MODE AND THE CAR IS NOT ABLE TO GO OVER 30 MPH, AND HAS VERY SLOW PICK UP AND IS RUNNING VERY HARD. I HAVE FOUND THAT SOMETIMES IF I TURN THE CAR OFF/ON THE MESSAGE DOES NOT COME UP THE CAR DRIVES NORMALLY. I HAVE TRIED REPLACING THE THROTTLE BODY AFTER GETTING THE CHECK ENGINE LIGHT CAME ON ... Read more
Incident date: Oct 22, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE BECAME DIFFICULT TO STEER, PRODUCING A STIFF BINDING WHEN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND REPAIR. THE CONTACT WAS ADVISED THAT THE LOWER INTERMEDIATE STEERING SHAFT WAS CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF TH... Read more
Incident date: Oct 19, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) AND STATED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 16, 2013
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE REVERSING, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE CRASHED INTO TWO OTHER VEHICLES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT A DIAGNOSTIC WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE... Read more
Crash
Incident date: Apr 15, 2013
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT ENGINE COOLANT WAS LEAKING FROM THE INTAKE MANIFOLD, WHICH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Incident date: Apr 15, 2013
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT ENGINE COOLANT WAS LEAKING FROM THE INTAKE MANIFOLD. THE TECHNICIAN STATED THAT THE INTAKE MANIFOLD WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Incident date: Sep 27, 2013
THIS VEHICLE AFTER 5 MILES OF DRIVING SUDDENLY LOST POWER AND ENTERED WHAT THEY CALL LIMP HOME MODE DROPPING THE SPEED TO 40 MPH AND THEN TO A CRAWL INTO A NEARBY PARKING LOT. THE DEALER THAT REPAIRED MY VEHICLE SAID THIS HAPPENS TO AVOID FURTHER DAMAGE TO THE ENGINE. THERE WAS NO WARNING UNTIL AFTER THE VEHICLE HAD BEEN STOPPED IN THE PARKING LOT WHEN THE RED ENGINE LIGHT STARTED FLASHING ON TH... Read more
Incident date: Sep 27, 2013
THIS VEHICLE AFTER 5 MILES OF DRIVING SUDDENLY LOST POWER AND ENTERED WHAT THEY CALL LIMP HOME MODE DROPPING THE SPEED TO 40 MPH AND THEN TO A CRAWL INTO A NEARBY PARKING LOT. THE DEALER THAT REPAIRED MY VEHICLE SAID THIS HAPPENS TO AVOID FURTHER DAMAGE TO THE ENGINE. THERE WAS NO WARNING UNTIL AFTER THE VEHICLE HAD BEEN STOPPED IN THE PARKING LOT WHEN THE RED ENGINE LIGHT STARTED FLASHING ON TH... Read more
Incident date: Sep 27, 2013
THIS VEHICLE AFTER 5 MILES OF DRIVING SUDDENLY LOST POWER AND ENTERED WHAT THEY CALL LIMP HOME MODE DROPPING THE SPEED TO 40 MPH AND THEN TO A CRAWL INTO A NEARBY PARKING LOT. THE DEALER THAT REPAIRED MY VEHICLE SAID THIS HAPPENS TO AVOID FURTHER DAMAGE TO THE ENGINE. THERE WAS NO WARNING UNTIL AFTER THE VEHICLE HAD BEEN STOPPED IN THE PARKING LOT WHEN THE RED ENGINE LIGHT STARTED FLASHING ON TH... Read more
Incident date: Aug 31, 2013
I TOOK MY 2010 LINCOLN IN TO A LOCAL GARAGE FOR ANNUAL STATE INSPECTION. I WAS TOLD THAT IT WOULD NOT PASS INSPECTION DUE TO BOTH REAR BRAKE LIGHTS NOT FUNCTIONING WHEN PARKING/HEADLIGHTS ARE ON. I THEN TOOK IT TO AN AUTHORIZED FORD DEALER. THEY ALSO FAILED IT FOR A SAFETY INSPECTION STICKER AND I WAS TOLD THAT I NEEDED BOTH REAR QUARTER MOUNT LED TAIL LIGHTS. THEY WOULD COST ME APPROXIMATELY ... Read more
Incident date: Aug 31, 2013
I TOOK MY 2010 LINCOLN IN TO A LOCAL GARAGE FOR ANNUAL STATE INSPECTION. I WAS TOLD THAT IT WOULD NOT PASS INSPECTION DUE TO BOTH REAR BRAKE LIGHTS NOT FUNCTIONING WHEN PARKING/HEADLIGHTS ARE ON. I THEN TOOK IT TO AN AUTHORIZED FORD DEALER. THEY ALSO FAILED IT FOR A SAFETY INSPECTION STICKER AND I WAS TOLD THAT I NEEDED BOTH REAR QUARTER MOUNT LED TAIL LIGHTS. THEY WOULD COST ME APPROXIMATELY ... Read more
Incident date: Nov 30, 2012
HARD SHIFTING WHEN ROLLING DOWN OR DRIVING IN BUMPER TO BUMPER TRAFFIC. DEALER REPLACED SEVERAL PARTS BUT IT STILL HAPPENING LACK OF POWER RATTLE, KNOCKING SOUND WHEN ACCELERATE. *TR
Incident date: Nov 30, 2012
HARD SHIFTING WHEN ROLLING DOWN OR DRIVING IN BUMPER TO BUMPER TRAFFIC. DEALER REPLACED SEVERAL PARTS BUT IT STILL HAPPENING LACK OF POWER RATTLE, KNOCKING SOUND WHEN ACCELERATE. *TR
Incident date: Aug 2, 2013
OUR VEHICLE WAS INVOLVED IN A REAR END CRASH WHILE STOPPED AT A PEDESTRIAN CROSS WALK. THE VISUAL DAMAGE TO OUR LINCOLN MKX WAS THE EXHAUST SYSTEM AND REAR BUMPER. THE NON-VISUAL DAMAGE WAS THE BRAKE POWER BOOSTER. THE POWER SURGE FROM THE REAR END IMPACT WHILE THE BRAKES WERE ENGAGED CAUSED THE BRAKE POWER BOOSTER TO FAIL. BOTH MY MECHANIC AND THE LOCAL FORD DEALER CONFIRM THAT THE FAILURE OF... Read more
Crash
Incident date: Aug 2, 2013
OUR VEHICLE WAS INVOLVED IN A REAR END CRASH WHILE STOPPED AT A PEDESTRIAN CROSS WALK. THE VISUAL DAMAGE TO OUR LINCOLN MKX WAS THE EXHAUST SYSTEM AND REAR BUMPER. THE NON-VISUAL DAMAGE WAS THE BRAKE POWER BOOSTER. THE POWER SURGE FROM THE REAR END IMPACT WHILE THE BRAKES WERE ENGAGED CAUSED THE BRAKE POWER BOOSTER TO FAIL. BOTH MY MECHANIC AND THE LOCAL FORD DEALER CONFIRM THAT THE FAILURE OF... Read more
Crash
Incident date: Aug 2, 2013
OUR VEHICLE WAS INVOLVED IN A REAR END CRASH WHILE STOPPED AT A PEDESTRIAN CROSS WALK. THE VISUAL DAMAGE TO OUR LINCOLN MKX WAS THE EXHAUST SYSTEM AND REAR BUMPER. THE NON-VISUAL DAMAGE WAS THE BRAKE POWER BOOSTER. THE POWER SURGE FROM THE REAR END IMPACT WHILE THE BRAKES WERE ENGAGED CAUSED THE BRAKE POWER BOOSTER TO FAIL. BOTH MY MECHANIC AND THE LOCAL FORD DEALER CONFIRM THAT THE FAILURE OF... Read more
Crash
Incident date: Aug 29, 2013
I STOPPED THE CAR IN MY GARAGE AND PUSHED THE KEYLESS IGNITION BUTTON, BUT DID NOT PUT THE CAR IN PARK. I EXITED THE CAR AND IT SLOWLY COASTED DOWN THE DRIVEWAY AND INTO A DEEP GULLY.. THE DAMAGE TO THE CAR FROM THE ACCIDENT AND THE WRECKERS GETTING IT OUT OF THE GULLY WAS $14,400. I HAVE SINCE LEARNED MOST WELL-ENGINEERED CARS, EXCLUDING FORD/LINCOLN, LOCK THE BREAKS OR PUT THE CAR INTO PARK... Read more
Crash
Incident date: Aug 29, 2013
I STOPPED THE CAR IN MY GARAGE AND PUSHED THE KEYLESS IGNITION BUTTON, BUT DID NOT PUT THE CAR IN PARK. I EXITED THE CAR AND IT SLOWLY COASTED DOWN THE DRIVEWAY AND INTO A DEEP GULLY.. THE DAMAGE TO THE CAR FROM THE ACCIDENT AND THE WRECKERS GETTING IT OUT OF THE GULLY WAS $14,400. I HAVE SINCE LEARNED MOST WELL-ENGINEERED CARS, EXCLUDING FORD/LINCOLN, LOCK THE BREAKS OR PUT THE CAR INTO PARK... Read more
Crash
Incident date: Sep 2, 2013
THE PLASTIC TENSIONER FOR TIMING CHAIN BROKE DUE TO BEING MADE OF PLASTIC. INTERNAL PARTS SHOULD NOT BE PLASTIC. ALTHOUGH NO ACCIDENT, CAR IS DISABLED. WHOEVER BUILT THOSE CARS, HAVE NO REGARD FOR SAFETY. *TR
Incident date: Sep 6, 2013
MY 01 LINCOLN LS 3.9 V8 CAUGHT FIRE WHILE IT WAS SITTING IN MY DRIVEWAY AT 11:30 PM. BY THE TIME IT WAS NOTICED, THE ENTIRE FRONT HALF WAS ENGULFED. IT EXPLODED ABOUT 3 TIMES (POSSIBLY THE AIRBAGS EXPLODING). THE FIRE DEPARTMENT PUT THE FIRE OUT BEFORE IT REACHED THE FUEL TANK. I HAD DRIVEN IT AROUND AN HOUR BEFORE. THE MOST DAMAGE WAS NEAR THE DRIVER SIDE FRONT OF CAR NEAR WHERE THE HEADLIGHT AND... Read more
Fire
Incident date: Sep 6, 2013
MY 01 LINCOLN LS 3.9 V8 CAUGHT FIRE WHILE IT WAS SITTING IN MY DRIVEWAY AT 11:30 PM. BY THE TIME IT WAS NOTICED, THE ENTIRE FRONT HALF WAS ENGULFED. IT EXPLODED ABOUT 3 TIMES (POSSIBLY THE AIRBAGS EXPLODING). THE FIRE DEPARTMENT PUT THE FIRE OUT BEFORE IT REACHED THE FUEL TANK. I HAD DRIVEN IT AROUND AN HOUR BEFORE. THE MOST DAMAGE WAS NEAR THE DRIVER SIDE FRONT OF CAR NEAR WHERE THE HEADLIGHT AND... Read more
Fire
Incident date: Sep 6, 2013
MY 01 LINCOLN LS 3.9 V8 CAUGHT FIRE WHILE IT WAS SITTING IN MY DRIVEWAY AT 11:30 PM. BY THE TIME IT WAS NOTICED, THE ENTIRE FRONT HALF WAS ENGULFED. IT EXPLODED ABOUT 3 TIMES (POSSIBLY THE AIRBAGS EXPLODING). THE FIRE DEPARTMENT PUT THE FIRE OUT BEFORE IT REACHED THE FUEL TANK. I HAD DRIVEN IT AROUND AN HOUR BEFORE. THE MOST DAMAGE WAS NEAR THE DRIVER SIDE FRONT OF CAR NEAR WHERE THE HEADLIGHT AND... Read more
Fire
Incident date: Sep 16, 2013
I WAS SITTING IN PARK. JUST HAD STOPPED TO MAKE A DEPOSIT. PUT MY FOOT ON THE BRAKE & MY 2003 AVIATOR WOULD NOT SHIFT FROM PARK. CALLED THE DEALER, GOT THEIR TOW SERVICE. THE TOW GUY TOLD ME TO PUT MY FEET ON THE BRAKES, MY BRAKE LIGHTS DID NOT COME ON. HE SAID THAT'S WHY IT WILL NOT SHIFT FROM PARK. IT IS NOT GETTING THE SIGNAL THAT THE BRAKES WERE MASHED. GOT IT TOWED. DEALER REPLACED THE SHIFTE... Read more
Incident date: Sep 21, 2013
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED THAT THE IGNITION COILS WERE REPLACED FREQUENTLY BEFORE 100,000 MILES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE IGNITION COILS MISFIRED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Incident date: Sep 20, 2013
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD ROARING NOISE WAS HEARD FROM THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT INSPECTED UNDER THE HOOD AND DETECTED THAT THE NOISE WAS COMING FROM THE AIR LIFT COMPRESSOR. THE NOISE COULD ALSO BE HEARD WHEN THE VEHICLE WAS STATIONARY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TH... Read more