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Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 19,021 complaints for LINCOLN

LINCOLN CONTINENTAL (9999) - FUEL/PROPULSION SYSTEM Feb 14, 2014
Incident date: Feb 13, 2014
ON THURSDAY(2/13/14) AFTERNOON AROUND 6PM WE WERE ON OUR WAY HOME FROM TAKING FAMILY TO WORK. WE STARTED OUT OF CANDY CREEK RD., REIDSVILLE, NC AROUND 4PM IT TOOK AWHILE TO GET TO THE MAIN HIGHWAY WHICH IS HWY 29, CANDY CREEK RD HASN'T BEEN TOUCHED. OUR LAST STOP WAS IN BROWN SUMMIT HWY 150 (HALF OF THIS ROAD SCRAPPED) AND OSCEOLA RD (NOT SCRAPPED) THEN BACK ON CANDY CREEK RD. ON OUR WAY HOME TH... Read more
LINCOLN TOWN CAR (2003) - POWER TRAIN Feb 12, 2014
Incident date: Feb 12, 2014
WHEEL BEARINGS AND AXLES AND DIFFERENTIAL BEARINGS MAKING A LOUD NOISE AT 30-35 MPH TOLD BEARINGS NEED TO BE REPLACED. *TR
LINCOLN TOWN CAR (2006) - STEERING Feb 12, 2014
Incident date: Nov 22, 2013
TL* THE CONTACT OWNS A 2006 LINCOLN TOWNCAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE PARTS WERE ORDERED. THE CONTACT WAS STILL AWAITING REPAIRS. THE VIN... Read more
LINCOLN MKS (2011) - ELECTRONIC STABILITY CONTROL (ESC) Feb 9, 2014
Incident date: Feb 7, 2014
WAS DRIVING DOWN THE ROAD ABOUT TO MERGE ONTO THE FREEWAY WHEN I NOTICED THE "POWER STEERING ASSIST FAULT" MESSAGE IN THE DISPLAY CENTER AND MY ELECTRONIC POWER STEERING HAD SHUT OFF. IT WAS A 20 MILE DRIVE HOME WITH NO POWER STEERING IN BELOW FREEZING TEMPERATURES. HAD I BEEN DRIVING AT A MORE BUSY TIME, I MIGHT HAVE HAD A COLLISION WITH ANOTHER VEHICLE. *TR
LINCOLN MKS (2011) - STEERING Feb 9, 2014
Incident date: Feb 7, 2014
WAS DRIVING DOWN THE ROAD ABOUT TO MERGE ONTO THE FREEWAY WHEN I NOTICED THE "POWER STEERING ASSIST FAULT" MESSAGE IN THE DISPLAY CENTER AND MY ELECTRONIC POWER STEERING HAD SHUT OFF. IT WAS A 20 MILE DRIVE HOME WITH NO POWER STEERING IN BELOW FREEZING TEMPERATURES. HAD I BEEN DRIVING AT A MORE BUSY TIME, I MIGHT HAVE HAD A COLLISION WITH ANOTHER VEHICLE. *TR
LINCOLN TOWN CAR (2006) - STEERING Feb 6, 2014
Incident date: Feb 3, 2014
2006 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO CONTACTED DEALERSHIP SEVERAL TIMES TO HAVE RECALL COMPLETED. *SMD THE CONSUMER STATED IT HAS BEEN OVER 2 MONTHS, AND THE PARTS IS STILL NOT AVAILABLE. RECALL# 13V385000.
LINCOLN NAVIGATOR (2005) - STRUCTURE Feb 3, 2014
Incident date: Jan 28, 2014
OUR 05 LINCOLN NAVIGATOR WE JUST PURCHASED ABOUT 7-8 MONTHS AGO. THE RETRACTABLE RUNNING BOARDS BROKE ON THE DRIVER SIDE REAR IN THE SWIVELING BUSHING AREA. THE STRUCTURE CRACKED AND WOULD NOT HOLD IT UP. I GOT TOLD THERE ARE NO PARTS AVAILABLE FOR THIS AND ITS $3,000.00 FOR A NEW RUNNING BOARD. I AM SUPER UPSET, ESPECIALLY BECAUSE I PURCHASED THIS VEHICLE FOR MY WIFE'S DAYCARE, AND WHILE ONE ... Read more
LINCOLN TOWN CAR (2008) - STEERING Feb 3, 2014
Incident date: Nov 12, 2013
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
LINCOLN TOWN CAR (1997) - STEERING Jan 25, 2014
Incident date: Jan 23, 2014
BEGINNING ON A COLD MORNING THE STEERING FELT OFF, LIKE IT NEEDED MORE EFFORT TO TURN AT TIMES. THE STEERING ALSO FAILED TO RETURN TO CENTER ON ITS OWN, INDICATING A POSSIBLE SEIZED UP UNIVERSAL JOINT IN THE STEERING SHAFT. I REMOVED THE STEERING SHAFT AND FOUND THE UNIVERSAL JOINT SEIZED AND VERY DIFFICULT TO MOVE WHICH CAUSED MY DIFFICULT STEERING. THERE IS A RECALL FOR THIS SAME ISSUE ON... Read more
LINCOLN NAVIGATOR (2006) - SUSPENSION Jan 24, 2014
Incident date: Mar 19, 2012
SUSPENSION GOES OUT FREQUENTLY FOR OVER 2 YEARS AND EVERYTHING HAS BEEN CHECKED OUT AND FORD SAYS NOTHING IS WRONG AFTER EACH REPAIR. I DON'T UNDERSTAND THE RULES TO GETTING A VEHICLE REPLACED BUT MY CONCERNS ARE ABOVE AND BEYOND THE RULES AND SHOULD BE CONSIDERED FOR OUR SAFETY AND WELL BEING. WE HAVE BEEN IN THE SHOP AT LEAST 7-10 TIMES DURING THIS TIME. ALL GOES BACK TO SAME ISSUE - SUSPENSIO... Read more
2 injured
LINCOLN MARK (1996) - ELECTRICAL SYSTEM Jan 23, 2014
Incident date: Jan 23, 2014
THE HEADLIGHT ASSEMBLY REFLECTIVE COATING HAS ALL CLOUDED AND FLAKED OFF CAUSING HIGHLY UNSAFE NIGHT TIME DRIVING CONDITIONS. THIS IS AN EXTREMELY COMMON ISSUE WITH THE MARK VIII FOR MODEL YEARS 93-96 WITH THE STANDARD HALOGEN HEADLAMPS. FORD MOTOR CO. IS AWARE AND SHOULD BE RESPONSIBLE FOR REPAIR / REPLACEMENT OF THE AFFECTED PARTS. *TR
LINCOLN MARK (1996) - EXTERIOR LIGHTING Jan 23, 2014
Incident date: Jan 23, 2014
THE HEADLIGHT ASSEMBLY REFLECTIVE COATING HAS ALL CLOUDED AND FLAKED OFF CAUSING HIGHLY UNSAFE NIGHT TIME DRIVING CONDITIONS. THIS IS AN EXTREMELY COMMON ISSUE WITH THE MARK VIII FOR MODEL YEARS 93-96 WITH THE STANDARD HALOGEN HEADLAMPS. FORD MOTOR CO. IS AWARE AND SHOULD BE RESPONSIBLE FOR REPAIR / REPLACEMENT OF THE AFFECTED PARTS. *TR
LINCOLN TOWN CAR (2004) - STRUCTURE:BODY:DOOR Jan 22, 2014
Incident date: Nov 4, 2013
THE INTERIOR DOOR LOCK WITHIN THE PANEL BROKE OFF ON THE DRIVERS SIDE & THE CLIPS BROKE OFF ON THE PASSENGERS SIDE. PER LINCOLN WE WILL NEED TO REPLACE THE WHOLE PANEL. THEY NO LONGER MAKE THE PANEL NOR CAN WE FIND IT AT ANYWHERE ELSE. LINCOLN OFFERED TWO SITES TO TRY AND LOCATE HOWEVER THEY DO NOT HAVE THIS PART EITHER. THE CAR HASN'T EVEN HIT 10 YEARS FOR US AND LINCOLN OFFERS NO SOLUTION. THE C... Read more
LINCOLN NAVIGATOR (1998) - ELECTRICAL SYSTEM Jan 21, 2014
Incident date: Jan 20, 2014
CAR WAS PARKED IN THE DRIVEWAY. HAD NOT BEEN RUNNING OR STARTED IN OVER A WEEK. SPONTANEOUSLY CAUGHT FIRE AND BURNED UP. VEHICLE IS TOTALED AND OUR GARAGE AND FRONT FASCIA RECEIVED FIRE AND WATER DAMAGE. *TR
Fire
LINCOLN NAVIGATOR (1998) - ENGINE Jan 21, 2014
Incident date: Jan 20, 2014
CAR WAS PARKED IN THE DRIVEWAY. HAD NOT BEEN RUNNING OR STARTED IN OVER A WEEK. SPONTANEOUSLY CAUGHT FIRE AND BURNED UP. VEHICLE IS TOTALED AND OUR GARAGE AND FRONT FASCIA RECEIVED FIRE AND WATER DAMAGE. *TR
Fire
LINCOLN NAVIGATOR (2004) - SUSPENSION Jan 19, 2014
Incident date: Jan 2, 2012
JAN 2012 AIR SUSPENSION LIGHT CAME ON AFTER BEING IN BELOW 30 DEGREES ON A TRIP. CAR WAS BOUNCING AND COULD NOT CONTROL IT PROPERLY. REPLACED AIR SHOCK ON REAR. NOV 2013 - SAME TEMPS AND SAME LIGHT AND CONTROL PROBLEM. AFTER THE CAR REACHED A WARMER TEMP.(SOUTH FOR 3 HOURS) IT NO LONGER BOUNCED AND WAS BACK TO NORMAL. SERVICE SHOP COULD NOT FIND A PROBLEM. DEC 2013 ANOTHER TRIP UP NORTH AND SAME ... Read more
LINCOLN NAVIGATOR (2007) - SERVICE BRAKES Jan 17, 2014
Incident date: Jan 17, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE BRAKES FAILED AND THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST HOWEVER, THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
LINCOLN TOWN CAR (1999) - ELECTRICAL SYSTEM Jan 17, 2014
Incident date: Dec 4, 2013
1999 LINCOLN TOWN CAR WITH 71,932 MILES SUDDENLY AND WITHOUT ANY WARNING CAUGHT FIRE TEN MINUTES AFTER BEING PARKED IN AN ATTACHED GARAGE. THIS INCIDENT CAUSED THE HOME TO BECOME STRUCTURALLY DAMAGED DUE TO FIRE. VEHICLE WAS PURCHASED AS SECOND OWNER IN 2003 UNTIL PRESENT TIME. NO RECALLS NOTICES WERE EVER RECEIVED. *TR
Fire
LINCOLN TOWN CAR (1999) - STEERING Jan 16, 2014
Incident date: Jan 10, 2014
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY VEER FROM LEFT TO RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 120,000.
LINCOLN TOWN CAR (2006) - EQUIPMENT ADAPTIVE/MOBILITY Jan 14, 2014
Incident date: May 13, 2013
UPON DRIVING THE VEHICLE THE AIR BAG LIGHT WOULD COME ON....AND THE SEATBELT ALARM WOULD SOUND OVER AND OVER AGAIN. SO I TOOK THE CAR INTO ALLAN VIGIL FORD TO BE CHECKED. THEY TOLD ME MY SEAT BELT NEEDED TO BE REPLACED, WHICH THEY SAID THEY HAD TO PULL THE DASH OUT TO GET TO THE PROPER PARTS. THE COST OF THIS REPAIR WAS $594.27......THE LIGHT CAME ON AGAIN IN SEPTEMBER 9, 2013...AT WHICH TIME I... Read more
LINCOLN TOWN CAR (2006) - SEAT BELTS Jan 14, 2014
Incident date: May 13, 2013
UPON DRIVING THE VEHICLE THE AIR BAG LIGHT WOULD COME ON....AND THE SEATBELT ALARM WOULD SOUND OVER AND OVER AGAIN. SO I TOOK THE CAR INTO ALLAN VIGIL FORD TO BE CHECKED. THEY TOLD ME MY SEAT BELT NEEDED TO BE REPLACED, WHICH THEY SAID THEY HAD TO PULL THE DASH OUT TO GET TO THE PROPER PARTS. THE COST OF THIS REPAIR WAS $594.27......THE LIGHT CAME ON AGAIN IN SEPTEMBER 9, 2013...AT WHICH TIME I... Read more
LINCOLN TOWN CAR (2006) - AIR BAGS Jan 14, 2014
Incident date: May 13, 2013
UPON DRIVING THE VEHICLE THE AIR BAG LIGHT WOULD COME ON....AND THE SEATBELT ALARM WOULD SOUND OVER AND OVER AGAIN. SO I TOOK THE CAR INTO ALLAN VIGIL FORD TO BE CHECKED. THEY TOLD ME MY SEAT BELT NEEDED TO BE REPLACED, WHICH THEY SAID THEY HAD TO PULL THE DASH OUT TO GET TO THE PROPER PARTS. THE COST OF THIS REPAIR WAS $594.27......THE LIGHT CAME ON AGAIN IN SEPTEMBER 9, 2013...AT WHICH TIME I... Read more
LINCOLN LS (2006) - ENGINE Jan 10, 2014
Incident date: Jan 10, 2014
WHEN I BE DRIVING GIVE IT THE GAS THE ETC FAILED SAFEMODE JUMPS ON HAVE NO ACCELERATION OR POWER I HAVE TO PULL OVER IN TRAFFIC WERE EVER WE ARE AT INTERSTATE, TOWN IT DON'T MATTER IT IS UNSAFE AND I SEE A LOT OF THESE CARS IN THIS YEAR OR EARLIER HAVE THE SAME PROBLEM AND DON'T KNOW HOW TO FIX IT. *TR
LINCOLN LS (2006) - VEHICLE SPEED CONTROL Jan 10, 2014
Incident date: Jan 10, 2014
WHEN I BE DRIVING GIVE IT THE GAS THE ETC FAILED SAFEMODE JUMPS ON HAVE NO ACCELERATION OR POWER I HAVE TO PULL OVER IN TRAFFIC WERE EVER WE ARE AT INTERSTATE, TOWN IT DON'T MATTER IT IS UNSAFE AND I SEE A LOT OF THESE CARS IN THIS YEAR OR EARLIER HAVE THE SAME PROBLEM AND DON'T KNOW HOW TO FIX IT. *TR
LINCOLN TOWN CAR (2011) - AIR BAGS Jan 9, 2014
Incident date: Nov 7, 2013
WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER... Read more
Crash 1 injured
LINCOLN TOWN CAR (2011) - SERVICE BRAKES Jan 9, 2014
Incident date: Nov 7, 2013
WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER... Read more
Crash 1 injured
LINCOLN TOWN CAR (2011) - STEERING Jan 9, 2014
Incident date: Nov 7, 2013
WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER... Read more
Crash 1 injured
LINCOLN NAVIGATOR (2007) - SERVICE BRAKES Jan 6, 2014
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE SYSTEM ENGAGED WITHOUT ANY WARNING AND MADE A VERY LOUD GROWLING NOISE.. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000. U... Read more
LINCOLN ZEPHYR (2006) - WHEELS Jan 4, 2014
Incident date: Nov 30, 2007
I HAVE HAD TO REPLACED THE TIRES ON THIS CAR 3 TIMES BECAUSE THEY ARE ALWAYS LOOSING AIR AND WEARING DOWN FAST.THE LAST TIME I WAS TOLD IT WAS THE RIMS THATS BEEN CAUSING IT. I CANNOT TAKE THE CAR ON LONG TRIPS BECAUSE I HAVE TO PUT AIR IN THEM EVERYDAY BEFORE I LEAVE THE HOUSE, NICE CAR CRAPPY MAKER THIS CAR HAS 62TM ON IT. I AM THE ONLY DRIVER AND OWNER OF IT. WHY IS THERE NOT A RECALL ON THE R... Read more
LINCOLN NAVIGATOR (2004) - SUSPENSION Jan 1, 2014
Incident date: Dec 28, 2013
WHEN TEMPERATURES DROP NEAR OR BELOW FREEZING, THE AIR SUSPENSION SPRINGS STOP FUNCTIONING AT ALL. THE VALVE THAT HOLDS THE AIR IN THE AIR BAGS GETS FROST ON IT AND CAN'T CLOSE ANYMORE. THIS CAUSES THE SUSPENSION TO RIDE ON THE RUBBER STOPS. THE TIRES RUB IN THE FENDER WELLS. THE VEHICLE WILL EVENTUALLY RUB THE TIRE TO A TIRE FAILURE. THIS WILL CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND P... Read more
LINCOLN MKX (2007) - FUEL SYSTEM, GASOLINE Dec 17, 2013
Incident date: Dec 17, 2013
2007 LINCOLN MK - 70K. SMELLED GASOLINE SEVERAL TIMES AT DIFFERENT LOCATIONS TODAY. FURTHER INVESTIGATION REVEALED THAT GASOLINE IS LEAKING FROM THE SEAM OF THE GAS TANK. HAVE SEEN MULTIPLE COMPLAINTS ON MULTIPLE SITES INCLUDING NHTSA FOR 2007 LINCOLN MKX AND THE FORD EDGE(SAME GAS TANK ASSEMBLY). THE ISSUE IS OCCURRING WITH THESE MODELS AROUND THE SAME MILEAGE. FORD NEEDS TO PUT OUT A RECALL ON T... Read more
LINCOLN ZEPHYR (2006) - WHEELS Dec 17, 2013
Incident date: Jan 14, 2013
I HAVE HAD MY 2006 LINCOLN ZEPHYR FOR 1 1/2 YEARS. I NOTICED WITHIN ALMOST A MONTH THAT MY FRONT DRIVER TIRE WAS HAVING A SLOW LEAK. SHORTLY AFTER ALL MY TIRES WERE SLOWLY LEAKING AND I WOULD FILL THE TIRES TO 33PSI'S AS RECOMMENDED, BUT BY TWO DAYS THE PSI'S WOULD BE DOWN TO 8PSI. MY FIRST INCIDENT THAT OCCURRED WAS DRIVING ON THE INTERSTATE AND MY BACK PASSENGER TIRE BLEW OUT. I HAVE BOUGHT ALL ... Read more
LINCOLN TOWN CAR (2001) - STEERING Dec 13, 2013
Incident date: Dec 12, 2013
IN CURVE ON HIGHWAY LOST CONTROL OF VEHICLE AND WENT INTO ADJACENT LANE BEFORE REGAINING CONTROL. IF THERE HAD BEEN ANOTHER CAR IN THAT LANE WOULD HAVE COLLIDED WITH IT. TOOK TO LINCOLN DEALER. THEY TOLD ME STEERING CORRODED BUT WAS TOLD THAT THE VEHICLE IS NOT PART OF RECALL. ALSO CALLED FORD MOTOR AND THEY TOLD ME SAME THING. THE REPAIRS COST $2000 . LINCOLN DEALERSHIP SAID VEHICLE NOT SAFE TO D... Read more
LINCOLN MKZ (2008) - WHEELS Dec 13, 2013
Incident date: Apr 1, 2011
THESE WHEELS ARE IDENTIFIED AS 17" 8 SPOKE MACHINED & PAINTED ALUMINUM WHEEL WHICH BEGAN TO CORRODE AND PEEL AROUND 2011. THEY LEAK AIR AROUND THE CONTACT OF THE RIM AND TIRE BECAUSE OF THE CORROSION. THIS CONDITION REQUIRES HAVING THE WHEEL TAKEN APART AND CORROSION REMOVED THEN REASSEMBLING THE WHEEL AND RE-BALANCING THE TIRE ASSEMBLY BEFORE RE-INSTALLING BACK ON TO CAR. DEPENDING ON SEVERAL CON... Read more
LINCOLN MKS (2009) - ENGINE Dec 12, 2013
Incident date: Sep 30, 2013
I PURCHASED A MOPAR VEHICLE PROTECTION PLAN AS MY FIRST EXTENDED PLAN FROM CHRYSLER FOR A PRE-OWNED 2009 LINCOLN MKS MODEL. I TOOK THE VEHICLE INTO A REPUTABLE LINCOLN-FORD DEALERSHIP TO HAVE A FEW ISSUES RESOLVED. THESE ISSUES ARE: 1) BAD SMELLING FUMES ENTERING THE CABIN OF THE VEHICLE WHEN THE AIR IS ON IN ANY MODE SETTING SUCH AS THE WINDSHIELD OR BASE MODE. THE FUMES SMELL SO TOXIC THAT SOMET... Read more
1 injured
LINCOLN LS (2002) - SUSPENSION Dec 8, 2013
Incident date: Apr 11, 2013
THUD NOISE AND RATTLING COMING FROM FRONT OF CAR (FRONT WHEELS), WHEN GOING OVER EVEN THE SLIGHTEST BUMP. *TR
LINCOLN MKX (2007) - FUEL SYSTEM, GASOLINE Dec 6, 2013
Incident date: Nov 19, 2013
AFTER NOTICING SAME FUEL LEAK UNDER MY CAR , I TOOK THEM TO FORD DEALERSHIP FOR INSPECTION. THEIR TECHNICIAN FOUND THAT FUEL TANK IS HEAVILY CORRODED AROUND WELD ON THE REAR SIDE OF THE FUEL TANK, AND THAT FUEL LEAKS AT THAT PLACE WHEN THE FUEL TANK IS FULL. HE TOLD ME THAT TANK SHOULD BE REPLACED. AFTER THAT I TALKED WITH LINCOLN REPRESENTATIVE AND SHE TOLD ME THAT LINCOLN DOESN'T COVER FUEL TAN... Read more
LINCOLN AVIATOR (2004) - ENGINE Dec 2, 2013
Incident date: Jul 23, 2013
I PURCHASED THIS VEHICLE AS A CERTIFIED USED VEHICLE. IT HAD AN EXTENDED WARRANTY. ONCE IT EXPIRED I'VE EXPERIENCED EVERY SINGLE COMPLAINT PEOPLE HAVE STATED ONLINE ABOUT THIS VEHICLE. AS OF TODAY (12/02/13) IT STILL HAS ONLY 74,000 MILES ON IT AND THE LATEST PROBLEM IS THE TRANSMISSION NEEDS TO BE REPLACED BUT THEY DON'T KNOW WHY. I AM A STAY AT HOME MOM AND WEAR-AND-TEAR ON IT IS VERY MINIMAL (G... Read more
LINCOLN AVIATOR (2004) - STRUCTURE:BODY Dec 2, 2013
Incident date: Jul 23, 2013
I PURCHASED THIS VEHICLE AS A CERTIFIED USED VEHICLE. IT HAD AN EXTENDED WARRANTY. ONCE IT EXPIRED I'VE EXPERIENCED EVERY SINGLE COMPLAINT PEOPLE HAVE STATED ONLINE ABOUT THIS VEHICLE. AS OF TODAY (12/02/13) IT STILL HAS ONLY 74,000 MILES ON IT AND THE LATEST PROBLEM IS THE TRANSMISSION NEEDS TO BE REPLACED BUT THEY DON'T KNOW WHY. I AM A STAY AT HOME MOM AND WEAR-AND-TEAR ON IT IS VERY MINIMAL (G... Read more
LINCOLN AVIATOR (2004) - VISIBILITY/WIPER Dec 2, 2013
Incident date: Jul 23, 2013
I PURCHASED THIS VEHICLE AS A CERTIFIED USED VEHICLE. IT HAD AN EXTENDED WARRANTY. ONCE IT EXPIRED I'VE EXPERIENCED EVERY SINGLE COMPLAINT PEOPLE HAVE STATED ONLINE ABOUT THIS VEHICLE. AS OF TODAY (12/02/13) IT STILL HAS ONLY 74,000 MILES ON IT AND THE LATEST PROBLEM IS THE TRANSMISSION NEEDS TO BE REPLACED BUT THEY DON'T KNOW WHY. I AM A STAY AT HOME MOM AND WEAR-AND-TEAR ON IT IS VERY MINIMAL (G... Read more
LINCOLN AVIATOR (2004) - POWER TRAIN Dec 2, 2013
Incident date: Jul 23, 2013
I PURCHASED THIS VEHICLE AS A CERTIFIED USED VEHICLE. IT HAD AN EXTENDED WARRANTY. ONCE IT EXPIRED I'VE EXPERIENCED EVERY SINGLE COMPLAINT PEOPLE HAVE STATED ONLINE ABOUT THIS VEHICLE. AS OF TODAY (12/02/13) IT STILL HAS ONLY 74,000 MILES ON IT AND THE LATEST PROBLEM IS THE TRANSMISSION NEEDS TO BE REPLACED BUT THEY DON'T KNOW WHY. I AM A STAY AT HOME MOM AND WEAR-AND-TEAR ON IT IS VERY MINIMAL (G... Read more
LINCOLN MKX (2007) - FUEL SYSTEM, GASOLINE Nov 30, 2013
Incident date: Nov 19, 2013
I'VE BEEN SMELLING GAS AND I THOUGHT IT MIGHT HAVE BEEN FROM OTHER CARS ON THE ROAD UNTIL TODAY WHEN MY CAR STARTED MAKING A LOUD NOISE SOUNDING LIKE IT WAS COMING FROM THE PASSENGER FRONT SIDE.IT STALLED OUT ON ME AROUND A MONTH AGO FOR NO REASON AND WHEN I WENT TO PARK IT TODAY I KEPT SMELLING GAS AND NOTICED IT'S MY VEHICLE. *TR
LINCOLN MKX (2007) - ENGINE AND ENGINE COOLING Nov 30, 2013
Incident date: Nov 19, 2013
I'VE BEEN SMELLING GAS AND I THOUGHT IT MIGHT HAVE BEEN FROM OTHER CARS ON THE ROAD UNTIL TODAY WHEN MY CAR STARTED MAKING A LOUD NOISE SOUNDING LIKE IT WAS COMING FROM THE PASSENGER FRONT SIDE.IT STALLED OUT ON ME AROUND A MONTH AGO FOR NO REASON AND WHEN I WENT TO PARK IT TODAY I KEPT SMELLING GAS AND NOTICED IT'S MY VEHICLE. *TR
LINCOLN MKX (2007) - UNKNOWN OR OTHER Nov 30, 2013
Incident date: Nov 30, 2013
I WAS TURNING AND IT STARTED MAKING LOUD NOISE LIKE RATTLING .SOUND LIKE METAL AND WHEN I HIT THE GAS IT SOUND WORSE. SORT OF LIKE IT WAS HARD TO TAKE OFF. ALSO,SOUNDS LIKE SOMETHING RUBBING. THE NOISE SOUNDS LIKE IT'S COMING FROM THE PASSENGER SIDE SOMEWHERE UNDERNEATH. *TR
LINCOLN NAVIGATOR (2005) - SUSPENSION Nov 29, 2013
Incident date: Nov 24, 2013
AIR SUSPENSION FAILURE. *TR
LINCOLN TOWN CAR (2007) - STEERING Nov 27, 2013
Incident date: Oct 30, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) AND CONTACTED THE DEALER, WHO STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE... Read more
LINCOLN MKS (2013) - ENGINE Nov 25, 2013
Incident date: Nov 24, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE... Read more
LINCOLN LS (2005) - ELECTRICAL SYSTEM Nov 21, 2013
Incident date: Nov 1, 2013
IT WAS DRIVING FINE ONE DAY UNTIL I WENT TO START IT. IT SAID ETC ENGINE FAIL SAFE MODE, CHECK PARKING BRAKE AND SOMETHING ABOUT THE GEARS. IT STARTS SOMETIMES, I'VE HAD IT SHUT DOWN WHILE DOING 50 MPH AND LOSE STEERING AND BAD BRAKING. THIS IS A POTENTIAL HAZARD FOR MY NEWBORN IN THE CAR. NOW IT WONT START AND NO ONE KNOWS WHAT THE PROBLEM IS. HOW CAN THEY SELL A CAR THAT THEY CANT FIND OUT THE P... Read more
LINCOLN LS (2005) - FUEL/PROPULSION SYSTEM Nov 21, 2013
Incident date: Nov 1, 2013
IT WAS DRIVING FINE ONE DAY UNTIL I WENT TO START IT. IT SAID ETC ENGINE FAIL SAFE MODE, CHECK PARKING BRAKE AND SOMETHING ABOUT THE GEARS. IT STARTS SOMETIMES, I'VE HAD IT SHUT DOWN WHILE DOING 50 MPH AND LOSE STEERING AND BAD BRAKING. THIS IS A POTENTIAL HAZARD FOR MY NEWBORN IN THE CAR. NOW IT WONT START AND NO ONE KNOWS WHAT THE PROBLEM IS. HOW CAN THEY SELL A CAR THAT THEY CANT FIND OUT THE P... Read more
LINCOLN LS (2005) - SERVICE BRAKES Nov 21, 2013
Incident date: Nov 1, 2013
IT WAS DRIVING FINE ONE DAY UNTIL I WENT TO START IT. IT SAID ETC ENGINE FAIL SAFE MODE, CHECK PARKING BRAKE AND SOMETHING ABOUT THE GEARS. IT STARTS SOMETIMES, I'VE HAD IT SHUT DOWN WHILE DOING 50 MPH AND LOSE STEERING AND BAD BRAKING. THIS IS A POTENTIAL HAZARD FOR MY NEWBORN IN THE CAR. NOW IT WONT START AND NO ONE KNOWS WHAT THE PROBLEM IS. HOW CAN THEY SELL A CAR THAT THEY CANT FIND OUT THE P... Read more
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