Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Mar 4, 2011
CAR SLOWED ON HIGHWAY IN HIGH SPEED TRAFFIC CAUSING CARS TO HAVE TO JUST MISS ME FROM BEHIND. I WAS TOTALLY FREAKED, HAD TO HAVE 3 ENGINE IGNITION COILS REPLACED. I'VE HAD 2 MORE SINCE THEN.JUST REPLACED A FUEL TANK ALSO, THIS CAR HAS LESS THAN 46,000 MILES ON IT AND HAS COST ME OVER $4500 IN 2 YEARS. I AM ON SS AND 76 YEARS OLD, I'M AFRAID TO EVEN DRIVE THIS CAR, WHAT HAVE YOU DONE ABOUT THIS? I'... Read more
Incident date: Mar 7, 2013
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED AS SOON AS THE CONTACT INSERTED THE KEY INTO THE IGNITION. THE VEHICLE HAD BEEN PARKED AND WAS NOT DRIVEN ON THE DAY OF THE FAILURE. THE CONTACT SUFFERED INJURIES TO THE BACK AND THE HEAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FA... Read more
1 injured
Incident date: Mar 9, 2013
I TOOK MY 2003 LINCOLN TOWN CAR TO THE LOCAL FORD DEALERSHIP BECAUSE I HEARD A NOISE IN THE REAR OF THE CAR. I WAS TOLD THAT THE REAR AXEL SEAL WAS BLOWN OUT AND THE AXEL ASSEMBLY WAS DAMAGED ON BOTH SIDES OF THE CAR. IN ADDITION, THE BRAKES WERE RUINED BY THE AXEL FLUID THAT LEAKED OUT. I FOUND OUT THAT THERE WAS A RECALL FOR THE REAR AXEL PROBLEM IN 2003 LINCOLN TOWN CARS FOR FLEET CARS ONLY... Read more
Incident date: Mar 9, 2013
I TOOK MY 2003 LINCOLN TOWN CAR TO THE LOCAL FORD DEALERSHIP BECAUSE I HEARD A NOISE IN THE REAR OF THE CAR. I WAS TOLD THAT THE REAR AXEL SEAL WAS BLOWN OUT AND THE AXEL ASSEMBLY WAS DAMAGED ON BOTH SIDES OF THE CAR. IN ADDITION, THE BRAKES WERE RUINED BY THE AXEL FLUID THAT LEAKED OUT. I FOUND OUT THAT THERE WAS A RECALL FOR THE REAR AXEL PROBLEM IN 2003 LINCOLN TOWN CARS FOR FLEET CARS ONLY... Read more
Incident date: Mar 4, 2013
[XXX] DROVE [XXX] 1995 LINCOLN TOWN CAR FOR DAY AND ARRIVED HOME BETWEEN 5:00 TO 5:30 P.M. ON 3/4/13. [XXX] PULLED LINCOLN INTO GARAGE NEXT TO [XXX] 1956 FORD THUNDERBIRD. [XXX] PULLED INTO DRIVEWAY OUTSIDE GARAGE DOOR BEHIND TOWN CAR WITH OUR MINIVAN AND WENT INTO GARAGE TO PUT SOME THINGS AWAY. [XXX] SHUT GARAGE DOOR AND WENT OUTSIDE GARAGE DOOR INTO HOUSE TO PUT PURSE INSIDE. [XXX]IMMEDIATELY W... Read more
Fire
1 injured
Incident date: Jan 2, 2006
OUR CONCRETE DRIVE IS AT A SMALL INCLINE-I WENT TO PUT CAR IN OUR GARAGE -I HAD OVERHEAD GARAGE DOOR OPEN-I STARTED CAR AND THE WHEELS SQUEALED LEAVING TIRE MARKS ON CONCRETE AS IT JUMPED FORWARD-WHEN I HIT BRAKE PEDAL IT ACCELERATED MORE. THIS WAS ONE OF ABOUT 7 CASES WHERE CAR FOR NO REASON ACCELERATED AND JUMPED FORWARD WITHOUT ANY WARNING-WHEN THIS HAPPENS THE TIRES ALWAYS SQUEAL LEAVING TIRE ... Read more
Incident date: Jan 2, 2006
OUR CONCRETE DRIVE IS AT A SMALL INCLINE-I WENT TO PUT CAR IN OUR GARAGE -I HAD OVERHEAD GARAGE DOOR OPEN-I STARTED CAR AND THE WHEELS SQUEALED LEAVING TIRE MARKS ON CONCRETE AS IT JUMPED FORWARD-WHEN I HIT BRAKE PEDAL IT ACCELERATED MORE. THIS WAS ONE OF ABOUT 7 CASES WHERE CAR FOR NO REASON ACCELERATED AND JUMPED FORWARD WITHOUT ANY WARNING-WHEN THIS HAPPENS THE TIRES ALWAYS SQUEAL LEAVING TIRE ... Read more
Incident date: Sep 1, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, HE HEARD LOUD NOISES FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE REAR AXLE, BEARINGS AND THE SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHIC... Read more
Incident date: Dec 8, 2012
WHILE TRAVELING ON A DIVIDED HIGHWAY AT APPROXIMATELY 65 MPH MY CAR ABRUPTLY SLOWED TO ABOUT 10 MPH CAUSING VEHICLES BEHIND ME TO BRAKE AND/OR SWERVE AROUND ME. A "WRENCH" WARNING LIGHT CAME ON AND I FOUND AFTER GETTING TO A SAFE SPOT AND STOPPING, THAT THE OWNER'S MANUAL STATED THAT THE CAR WAS IN THE "LIMP MODE" WHERE IT WOULD NOT GO ANY FASTER AND NEEDED TO BE TAKEN TO MY NEAREST FORD DEALERSHI... Read more
Incident date: Dec 8, 2012
WHILE TRAVELING ON A DIVIDED HIGHWAY AT APPROXIMATELY 65 MPH MY CAR ABRUPTLY SLOWED TO ABOUT 10 MPH CAUSING VEHICLES BEHIND ME TO BRAKE AND/OR SWERVE AROUND ME. A "WRENCH" WARNING LIGHT CAME ON AND I FOUND AFTER GETTING TO A SAFE SPOT AND STOPPING, THAT THE OWNER'S MANUAL STATED THAT THE CAR WAS IN THE "LIMP MODE" WHERE IT WOULD NOT GO ANY FASTER AND NEEDED TO BE TAKEN TO MY NEAREST FORD DEALERSHI... Read more
Incident date: Dec 8, 2012
WHILE TRAVELING ON A DIVIDED HIGHWAY AT APPROXIMATELY 65 MPH MY CAR ABRUPTLY SLOWED TO ABOUT 10 MPH CAUSING VEHICLES BEHIND ME TO BRAKE AND/OR SWERVE AROUND ME. A "WRENCH" WARNING LIGHT CAME ON AND I FOUND AFTER GETTING TO A SAFE SPOT AND STOPPING, THAT THE OWNER'S MANUAL STATED THAT THE CAR WAS IN THE "LIMP MODE" WHERE IT WOULD NOT GO ANY FASTER AND NEEDED TO BE TAKEN TO MY NEAREST FORD DEALERSHI... Read more
Incident date: Feb 14, 2013
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL GRINDING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO DIAGNOSED THAT THE REAR DRIVER'S SIDE AXLE WAS DEFECTIVE AND NEEDED REPLACING. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHI... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANC... Read more
Incident date: Feb 27, 2009
CONSUMER STATES AFTER PUTTING DRIVER SIDE WINDOW DOWN THE RADIO WILL CUT OFF. HAD VEHICLE SERVICED.THIS IS A RESULT OF AN ELECTRICAL SHORTAGE. DEALERSHIP CANNOT FIX PROBLEM,CONSUMER AFRAID THIS SHORTAGE WILL CAUSE A FIRE. *TR
Incident date: Feb 27, 2009
CONSUMER STATES AFTER PUTTING DRIVER SIDE WINDOW DOWN THE RADIO WILL CUT OFF. HAD VEHICLE SERVICED.THIS IS A RESULT OF AN ELECTRICAL SHORTAGE. DEALERSHIP CANNOT FIX PROBLEM,CONSUMER AFRAID THIS SHORTAGE WILL CAUSE A FIRE. *TR
Incident date: Feb 27, 2009
CONSUMER STATES AFTER PUTTING DRIVER SIDE WINDOW DOWN THE RADIO WILL CUT OFF. HAD VEHICLE SERVICED.THIS IS A RESULT OF AN ELECTRICAL SHORTAGE. DEALERSHIP CANNOT FIX PROBLEM,CONSUMER AFRAID THIS SHORTAGE WILL CAUSE A FIRE. *TR
Incident date: Feb 24, 2013
KICKED ON CRUISE CONTROL AT SEVENTY. RPM'S SHOT FROM 2 THOUSAND TO EIGHT THOUSAND AND CAR ACCELERATED TO EIGHTY MILES AN HOUR. ALL WE DOING WAS HOLDING THE STEERING WHEEL. WE HAVE TAKEN IT BACK TO THE DEALER TWICE SINCE WE PURCHASED TWO MONTHS AGO AND THEY HAVE INFORMED US BOTH TIMES THAT THEY CAN FIND NOTHING WRONG WITH THE VEHICLE... *TR
Incident date: Sep 13, 2012
SPARK PLUG BLEW OUT AT 45 MPH W/O WARNING. TOOK TO DEALERSHIP AND GOT BACK NEXT DAY. 2 DAYS LATER, ENGINE LIGHT ON, WAS TOLD BY SAME DEALERSHIP THAT I HAD FAULTY VACUUM HOSES. MORE MONEY SPENT. NOW ABS LIGHT IS ON AFTER CHANGING ALL FRONT END BRAKE COMPONENTS. ALSO DASH LIGHTS STAY ON EVEN WITH ALL OTHER LIGHTS ARE OFF. *TR
Incident date: Sep 13, 2012
SPARK PLUG BLEW OUT AT 45 MPH W/O WARNING. TOOK TO DEALERSHIP AND GOT BACK NEXT DAY. 2 DAYS LATER, ENGINE LIGHT ON, WAS TOLD BY SAME DEALERSHIP THAT I HAD FAULTY VACUUM HOSES. MORE MONEY SPENT. NOW ABS LIGHT IS ON AFTER CHANGING ALL FRONT END BRAKE COMPONENTS. ALSO DASH LIGHTS STAY ON EVEN WITH ALL OTHER LIGHTS ARE OFF. *TR
Incident date: Feb 7, 2013
WHILE TRAVELING ON A DIVIDED HIGHWAY AT APPROXIMATELY 35 MPH MY CAR ABRUPTLY SLOWED TO ABOUT 20 MPH CAUSING VEHICLES BEHIND ME TO BRAKE AND/OR SWERVE AROUND ME. A "WRENCH" WARNING LIGHT CAME ON AND I FOUND AFTER GETTING TO A SAFE SPOT AND STOPPING, THAT THE OWNER'S MANUAL STATED THAT THE CAR WAS IN THE "LIMP MODE" WHERE IT WOULD NOT GO ANY FASTER AND NEEDED TO BE TAKEN TO MY NEAREST FORD DEALERSHI... Read more
Incident date: Feb 7, 2013
WHILE TRAVELING ON A DIVIDED HIGHWAY AT APPROXIMATELY 35 MPH MY CAR ABRUPTLY SLOWED TO ABOUT 20 MPH CAUSING VEHICLES BEHIND ME TO BRAKE AND/OR SWERVE AROUND ME. A "WRENCH" WARNING LIGHT CAME ON AND I FOUND AFTER GETTING TO A SAFE SPOT AND STOPPING, THAT THE OWNER'S MANUAL STATED THAT THE CAR WAS IN THE "LIMP MODE" WHERE IT WOULD NOT GO ANY FASTER AND NEEDED TO BE TAKEN TO MY NEAREST FORD DEALERSHI... Read more
Incident date: Feb 7, 2013
WHILE TRAVELING ON A DIVIDED HIGHWAY AT APPROXIMATELY 35 MPH MY CAR ABRUPTLY SLOWED TO ABOUT 20 MPH CAUSING VEHICLES BEHIND ME TO BRAKE AND/OR SWERVE AROUND ME. A "WRENCH" WARNING LIGHT CAME ON AND I FOUND AFTER GETTING TO A SAFE SPOT AND STOPPING, THAT THE OWNER'S MANUAL STATED THAT THE CAR WAS IN THE "LIMP MODE" WHERE IT WOULD NOT GO ANY FASTER AND NEEDED TO BE TAKEN TO MY NEAREST FORD DEALERSHI... Read more
Incident date: Feb 21, 2013
I WAS STOPPED AND ENTERING A TURN. THERE WAS NO ICE ON THE PAVEMENT. AS I TURNED LEFT THE CAR ACCELERATED AND THE BRAKES BECAME UNRESPONSIVE. THE CAR SPUN AND HIT A FIRE HYDRANT. THIS CAR AT OTHER TIMES AS SUDDENLY ACCELERATED, BUT I WAS ALWAYS ABLE TO APPLY THE BRAKES AND IT CALMED DOWN IN A FEW SECONDS. *TR
Crash
Incident date: Feb 21, 2013
I WAS STOPPED AND ENTERING A TURN. THERE WAS NO ICE ON THE PAVEMENT. AS I TURNED LEFT THE CAR ACCELERATED AND THE BRAKES BECAME UNRESPONSIVE. THE CAR SPUN AND HIT A FIRE HYDRANT. THIS CAR AT OTHER TIMES AS SUDDENLY ACCELERATED, BUT I WAS ALWAYS ABLE TO APPLY THE BRAKES AND IT CALMED DOWN IN A FEW SECONDS. *TR
Crash
Incident date: Feb 21, 2013
I WAS STOPPED AND ENTERING A TURN. THERE WAS NO ICE ON THE PAVEMENT. AS I TURNED LEFT THE CAR ACCELERATED AND THE BRAKES BECAME UNRESPONSIVE. THE CAR SPUN AND HIT A FIRE HYDRANT. THIS CAR AT OTHER TIMES AS SUDDENLY ACCELERATED, BUT I WAS ALWAYS ABLE TO APPLY THE BRAKES AND IT CALMED DOWN IN A FEW SECONDS. *TR
Crash
Incident date: Feb 12, 2013
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER, SHE LOST CONTROL OF THE VEHICLE AND DROVE OFF THE ROAD, CRASHING INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE LEG, CHEST, BACK AND NECK. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM FOR TREATMENT. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE M... Read more
Crash
1 injured
Incident date: Mar 18, 2010
AS SOON AS THE WARRANTY EXPIRED THE VEHICLE BEGAN TO HAVE INTERMITTENT ERROR MESSAGES ABOUT THE PARKING BRAKE NEEDING SERVICE AND THE CLIMATE CONTROL BEGAN TO BLOW ONLY HOT AIR. VEHICLE HAS VERY LOW MILES, GARAGED METICULOUSLY, SERVICED. LINCOLN CONTACTED ABOUT THE ISSUE AND WAS TOLD I NEEDED TO HAVE DEALER RUN DIAGNOSTICS AND THEN THEY COULD KNOW WHETHER THEY MAY BE ABLE TO HELP WITH REPAIRS T... Read more
Incident date: Mar 18, 2010
AS SOON AS THE WARRANTY EXPIRED THE VEHICLE BEGAN TO HAVE INTERMITTENT ERROR MESSAGES ABOUT THE PARKING BRAKE NEEDING SERVICE AND THE CLIMATE CONTROL BEGAN TO BLOW ONLY HOT AIR. VEHICLE HAS VERY LOW MILES, GARAGED METICULOUSLY, SERVICED. LINCOLN CONTACTED ABOUT THE ISSUE AND WAS TOLD I NEEDED TO HAVE DEALER RUN DIAGNOSTICS AND THEN THEY COULD KNOW WHETHER THEY MAY BE ABLE TO HELP WITH REPAIRS T... Read more
Incident date: Feb 18, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE CLOSING THE WINDOWS, THEY WERE SCRATCHED BY AN ELEMENT INSIDE THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO STATED THAT THE WINDOW TRAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 62,143.
Incident date: Oct 10, 2012
TL* THE CONTACT OWNS A 2002 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK CONSTANTLY AND WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT BOTH FRONT LOWER BALLS JOINTS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Incident date: Feb 1, 2013
CAR ACT LIKE IT STALLS/SKIPS/MISFIRES AROUND 2200 RPM, ENGINE SHUTS OFF & "ETC ENGINE FAILSAFE MODE" IS INDICATED. DIAGNOSIS AS ELECTRONIC THROTTLE CONTROL RESULTING IN AN UNSAFE DRIVING CONDITION TYPICALLY WHEN ACCELERATING ON FREEWAY OR CAUSING COMPLETE ENGINE SHUTDOWN. AS INDICATED ON A WED CHAT PAGE THIS LINCOLN LS ENGINE FAILSAFE MODE IS A SIGNIFICANT PROBLEM WHEN THE CAR WON'T GO PAST 20 MP... Read more
Incident date: Nov 21, 2012
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE REAR ROTORS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED TO ASSIST WITH THE REPAIR EXPENSES. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 03/20/13*LJ
Incident date: Jun 13, 2012
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND DECELERATING, THE VEHICLE VIBRATED EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ROTORS NEEDED TO BE REPLACED. ONLY THE REAR ROTORS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VI... Read more
Incident date: Jan 29, 2013
THE FUEL SYSTEM AND TANK LEAKED FUEL IN SEVERAL PLACES. THE FUEL LINE LEAKED FUEL OVER THE ENGINE MANIFOLD. THE FUEL TANK HAS A LEAK AT THE SEAM WHERE UPPER AND LOW TANK HALVES JOINT. BOTH LEAKS PRESENTED A SIGNIFICANT FIRE HAZARD. THE FUEL LINE LEAK WAS AT THE ENGINE MANIFOLD. THE FUEL TANK LEAK WAS NEXT TO THE EXHAUST SYSTEM. *TR
Incident date: Jan 27, 2013
CAR WAS STALLED AND COULD NOT BE RESTARTED SO I TRIED SHIFTING TO NEUTRAL TO PUSH IT OUT OF THE WAY BUT THIS CAR WILL NOT SHIFT TO ANY GEAR IF IT IS NOT RUNNING, EVEN WHEN THE TOWTRUCK CAME THE DRIVER LOOKED FOR A RELEASE MECHANISM BUT THIS CAR HAD NONE, IF THERE IS ONE IT COULD NOT BE FOUND SO HE DRAGGED THE CAR ONTO THE FLATBED TOWTRUCK. I UNDERSTAND THAT LINCOLN CORRECTED THIS IN THE NEWER MODE... Read more
Incident date: Jan 26, 2013
VEHICLE WAS COMING TO A COMPLETE STOP AT A TRAFFIC LIGHT. WHILE DECELERATING FROM APPROXIMATELY 20-30 MPH, THE CAR SUDDENLY SURGED FORWARD WITH FOOT COMPLETELY ON THE BRAKE PEDAL. CAR HAD DECELERATED TO APPROXIMATELY 5 MPH WHEN IT SUDDENLY ACCELERATED. DRIVER SWERVED TO AVOID THE CAR STOPPED IN FRONT, BUT VEHICLE STRUCK THE OTHER CAR IN THE REAR. *TR
Crash
Incident date: Jan 25, 2013
I LOST CONTROL OF THE CAR WHEN IT HIT ICE AT 9:20A- 1/25/2013 ON I-94 NEAR CHESTERTON, IN, SPUN AROUND AND CRASHED TWICE (FRONT/REAR) INTO THE LEFT CONCRETE BARRIER PARALLEL TO THE ROADWAY. NONE OF THE 4 AIR BAGS DEPLOYED. I (AGE 77) AND MY PASSENGER (AGE 83) WORE SEAT BELTS THAT SAVED US. CAR FRONT SMASHED; CAR REAR LESS DAMAGED. SIDES ARE O.K.. ISP REPORT ID:201300021141. NEITHER OF US SOUGH... Read more
Crash
Incident date: Jan 25, 2013
I LOST CONTROL OF THE CAR WHEN IT HIT ICE AT 9:20A- 1/25/2013 ON I-94 NEAR CHESTERTON, IN, SPUN AROUND AND CRASHED TWICE (FRONT/REAR) INTO THE LEFT CONCRETE BARRIER PARALLEL TO THE ROADWAY. NONE OF THE 4 AIR BAGS DEPLOYED. I (AGE 77) AND MY PASSENGER (AGE 83) WORE SEAT BELTS THAT SAVED US. CAR FRONT SMASHED; CAR REAR LESS DAMAGED. SIDES ARE O.K.. ISP REPORT ID:201300021141. NEITHER OF US SOUGH... Read more
Crash
Incident date: Jan 25, 2013
I LOST CONTROL OF THE CAR WHEN IT HIT ICE AT 9:20A- 1/25/2013 ON I-94 NEAR CHESTERTON, IN, SPUN AROUND AND CRASHED TWICE (FRONT/REAR) INTO THE LEFT CONCRETE BARRIER PARALLEL TO THE ROADWAY. NONE OF THE 4 AIR BAGS DEPLOYED. I (AGE 77) AND MY PASSENGER (AGE 83) WORE SEAT BELTS THAT SAVED US. CAR FRONT SMASHED; CAR REAR LESS DAMAGED. SIDES ARE O.K.. ISP REPORT ID:201300021141. NEITHER OF US SOUGH... Read more
Crash
Incident date: Jan 25, 2013
I LOST CONTROL OF THE CAR WHEN IT HIT ICE AT 9:20A- 1/25/2013 ON I-94 NEAR CHESTERTON, IN, SPUN AROUND AND CRASHED TWICE (FRONT/REAR) INTO THE LEFT CONCRETE BARRIER PARALLEL TO THE ROADWAY. NONE OF THE 4 AIR BAGS DEPLOYED. I (AGE 77) AND MY PASSENGER (AGE 83) WORE SEAT BELTS THAT SAVED US. CAR FRONT SMASHED; CAR REAR LESS DAMAGED. SIDES ARE O.K.. ISP REPORT ID:201300021141. NEITHER OF US SOUGH... Read more
Crash
Incident date: Sep 11, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE PASSENGER SIDE WHEEL BEARINGS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY FOUR MONTHS LATER, THE SAME SYMPTOMS APPEARED ON THE DRIVER'S SIDE OF T... Read more
Incident date: May 1, 2012
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR PRESSURE IN THE TIRES WAS EXTREMELY LOW AND SHE WOULD HAVE TO CONSTANTLY ADD AIR TO THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CHROME HUB CAPS WERE PINCHING THE TIRES, CAUSING AIR TO SEEP OUT. THE VEHICLE WAS REPAIRED BY REPLACING ALL FOUR TIRES. THE MANUFACTURER WAS CONTACTED AND OFFERED N... Read more
Incident date: Nov 1, 2012
CAR TRANSMISSION SUDDENLY STOPPED WORKING, AND THE CAR WOULD NOT MOVE. NOW ONLY DRIVE AND REVERSE WORK, SO THE CAR STARTS OFF IN DRIVE AND ACCELERATES VERY SLOWLY. DOES NOT SHIFT TO OVERDRIVE OR DOWNSHIFT TO LOWER GEARS. REPLACED SOLENOID BLOCK FOR $400 AND HAVE IT IN TRANSMISSION SHOP NOW. MECHANIC CLEARS CODES, AND ALL FAILURE CODES THEN REAPPEAR THE MOMENT THE ENGINE IS STARTED. *TR
Incident date: Dec 18, 2012
THE INCIDENT OCCURRED IN A PARKING LOT, IN BRIGHT DAYLIGHT AT 4:05 PM. THE LINCOLN MKT WAS BEING DRIVEN ON AN ERRAND TO A SHOPPING MALL. THE DRIVER MADE A LEFT TURN, AND STOPPED FOR ANOTHER VEHICLE BACKING OUT OF A PARKING SPOT. ON PROCEEDING TO MAKE A RIGHT-HAND TURN INTO THE SAME PARKING SPOT, THE VEHICLE TRAVELING SLOWLY, THERE WAS A BUMP/OR JERK AND THE VEHICLE ACCELERATED ON ITS OWN. THIS IS ... Read more
Crash
Incident date: Dec 18, 2012
THE INCIDENT OCCURRED IN A PARKING LOT, IN BRIGHT DAYLIGHT AT 4:05 PM. THE LINCOLN MKT WAS BEING DRIVEN ON AN ERRAND TO A SHOPPING MALL. THE DRIVER MADE A LEFT TURN, AND STOPPED FOR ANOTHER VEHICLE BACKING OUT OF A PARKING SPOT. ON PROCEEDING TO MAKE A RIGHT-HAND TURN INTO THE SAME PARKING SPOT, THE VEHICLE TRAVELING SLOWLY, THERE WAS A BUMP/OR JERK AND THE VEHICLE ACCELERATED ON ITS OWN. THIS IS ... Read more
Crash