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Vehicle Safety

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Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 19,021 complaints for LINCOLN

LINCOLN ZEPHYR (2006) - STRUCTURE May 5, 2014
Incident date: Apr 12, 2013
HAVE A 2006 LINCOLN ZEPHYR AND THE DASHBOARD HAS BECOME TERRIBLY WARPED WHICH HAS CAUSED MY WINDOW DEFROSTER TO NOT OPERATE PROPERLY. THIS IS SUPPOSE TO BE A LUXURY CAR AND THE DASHBOARD IS AN INTRICATE PART THAT HOUSES THE INSTRUMENT PANEL. LINCOLN/FORD SHOULD RECALL THESE VEHICLES AND FIX THE PROBLEM PLASTIC DOOR HANDLES ARE BREAKING ON ALL DOORS. WINDOW ROLLS UP AND DOWN SCRATCHY. *TR
LINCOLN MKX (2007) - SERVICE BRAKES May 5, 2014
Incident date: May 3, 2014
BRAKE BOOSTER - I NOTICED THAT WHENEVER I CAME TO A STOP OR SLOWED DOWN - MY CAR WOULD CONTINUE TO ROLL SLIGHTLY EVEN THOUGH I PRESSED DOWN VERY HARD ON THE BRAKES. THE PRESSURE OF THE BRAKE PEDAL BECAME VERY STIFF AND WOULD NOT ALLOW ME TO PRESS DOWN ON IT TOO MUCH AND IT FELT AS IF IT WAS GOING TO LOCK. I EVENTUALLY HAD TO PUT MY CAR IN NEUTRAL WHENEVER I CAME TO A STOP JUST TO BE CAUTIOUS AND ... Read more
LINCOLN LS (2006) - ENGINE May 4, 2014
Incident date: Jun 5, 2013
VEHICLE HAD EXPERIENCE APPROXIMATELY 6 TIMES THE TRAC CONTROL TURNING OFF WHILE DRIVING. SOON WHILE ACCELERATING ONTO FREEWAY THE LIGHT CAME ON AND THEN A LOAD NOISE. THE ENGINE BLEW WITH NO PRIOR WARNING FROM ANY OF THE VEHICLE CONTROLS EXCEPT FOR THE TRAC CONTROL LIGHT. THE CAR CONTINUES TO SIT IN MY GARAGE BECAUSE I DO NOT HAVE $5000.00 TO FIX IT. *TR
LINCOLN LS (2006) - VEHICLE SPEED CONTROL May 4, 2014
Incident date: Jun 5, 2013
VEHICLE HAD EXPERIENCE APPROXIMATELY 6 TIMES THE TRAC CONTROL TURNING OFF WHILE DRIVING. SOON WHILE ACCELERATING ONTO FREEWAY THE LIGHT CAME ON AND THEN A LOAD NOISE. THE ENGINE BLEW WITH NO PRIOR WARNING FROM ANY OF THE VEHICLE CONTROLS EXCEPT FOR THE TRAC CONTROL LIGHT. THE CAR CONTINUES TO SIT IN MY GARAGE BECAUSE I DO NOT HAVE $5000.00 TO FIX IT. *TR
LINCOLN LS (2000) - SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT May 2, 2014
Incident date: Apr 30, 2014
I WAS TURNING THE CORNER OF DAY AVENUE AND 2ND STREET SW. AS I TURNED THE TIRE CAME ALL THE WAY OFF. I LOOKED ONLINE AND RESEARCHED AND SEEN THAT THIS VEHICLE HAS BEEN RECALLED DUE TO THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. I NEED TO KNOW WHAT I NEED TO DO? NHTSA CAMPAIGN #00V359001. *TR
LINCOLN LS (2000) - SUSPENSION May 2, 2014
Incident date: Apr 30, 2014
I WAS TURNING THE CORNER OF DAY AVENUE AND 2ND STREET SW. AS I TURNED THE TIRE CAME ALL THE WAY OFF. I LOOKED ONLINE AND RESEARCHED AND SEEN THAT THIS VEHICLE HAS BEEN RECALLED DUE TO THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. I NEED TO KNOW WHAT I NEED TO DO? NHTSA CAMPAIGN #00V359001. *TR
LINCOLN TOWN CAR (2004) - STEERING May 2, 2014
Incident date: Apr 11, 2014
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH , THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND MADE IT VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT ... Read more
LINCOLN TOWN CAR (2004) - STEERING May 1, 2014
Incident date: Mar 23, 2012
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH , THERE WAS AN IMMEDIATE LOSS OF STEERING CONTROL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED TWO STEERING COLUMN SHAFT ASSEMBLIES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILE... Read more
LINCOLN LS (2004) - AIR BAGS Apr 30, 2014
Incident date: Apr 28, 2014
WHILE TRAVELING AT 40 MPH ON FLAT, SMOOTH TWO LANE ROADWAY THE DRIVER SIDE CURTAIN AND SIDE SEAT AIRBAGS DEPLOYED STRIKING DRIVER ON LEFT SHOULDER AND FACIAL AREA. THERE WAS NO SIDE IMPACT OR ROUGH ROAD PRIOR TO DEPLOYMENT. DRIVER WAS ABLE TO KEEP CONTROL OF VEHICLE AND MOVE TO BERM. DRIVER SUFFERED SOFT TISSUE TRAUMA TO LEFT SHOULDER, UPPER ARM AND FACE. SIDE CURTAIN AIRBAG DAMAGED INTERIOR ROOF ... Read more
1 injured
LINCOLN LS (2004) - SEATS Apr 30, 2014
Incident date: Apr 28, 2014
WHILE TRAVELING AT 40 MPH ON FLAT, SMOOTH TWO LANE ROADWAY THE DRIVER SIDE CURTAIN AND SIDE SEAT AIRBAGS DEPLOYED STRIKING DRIVER ON LEFT SHOULDER AND FACIAL AREA. THERE WAS NO SIDE IMPACT OR ROUGH ROAD PRIOR TO DEPLOYMENT. DRIVER WAS ABLE TO KEEP CONTROL OF VEHICLE AND MOVE TO BERM. DRIVER SUFFERED SOFT TISSUE TRAUMA TO LEFT SHOULDER, UPPER ARM AND FACE. SIDE CURTAIN AIRBAG DAMAGED INTERIOR ROOF ... Read more
1 injured
LINCOLN NAVIGATOR (2013) - STRUCTURE:BODY Apr 28, 2014
Incident date: Apr 25, 2014
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, A PASSENGER'S FOOT BECAME TRAPPED IN THE RETRACTABLE RUNNING BOARD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5500.
LINCOLN TOWN CAR (2000) - ELECTRICAL SYSTEM Apr 25, 2014
Incident date: Apr 24, 2014
BOB UTTER FORD AUTO DEALERSHIP IN SHERMAN, TX TRIED TO SELL US A CAR THAT THE ODOMETER READING DIDN'T MATCH THE CARFAX OR ITS OWN REGISTRATION STICKER ON THE WINDSHIELD. WHEN WE RETURNED THE VEHICLE THEY BECAME VERBALLY CONFRONTATIONAL TO US. WE REQUESTED THE PAPERWORK THEY HAD MADE US SIGN TO TAKE THE VEHICLE HOME FOR AN OVERNIGHT TEST DRIVE. IT HAD OUR PERSONAL IDENTIFICATION INFORMATION ON IT T... Read more
LINCOLN TOWN CAR (2001) - VEHICLE SPEED CONTROL Apr 25, 2014
Incident date: Apr 24, 2013
TL* THE CONTACT OWNS 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE PROBLEM RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
LINCOLN TOWN CAR (2004) - TIRES Apr 25, 2014
Incident date: Apr 24, 2014
ON JUNE 20 2012 I PURCHASED 4 GOODYEAR VIVA AUTHORITY TIRES 225/70/16.ON APRIL 24 2014 I NOTICED I WAS LOSING AIR ON MY FRONT LEFT TIRE! I WENT TO WALMART# 01698 IN HOOKSETT,N.H.,AND WAS TOLD MY TIRE HAD DRY ROTTED,THE OUTSIDE SIDEWALL LOOKED FINE, THE INSIDE SIDEWALL HOWEVER LOOKED LIKE IT WAS ABOUT TO SPLIT IN TWO,THE MANAGER SAID THERE WAS NO EVIDENCE OF AN IMPACT AND THE TIRE WAS PRO-RAT... Read more
LINCOLN TOWN CAR (2004) - UNKNOWN OR OTHER Apr 25, 2014
Incident date: Apr 25, 2014
PULLING INTO A SPACE IN A PARKING LOT, UPON APPLICATION OF THE FOOT BRAKE, THE CAR EXPERIENCED SUDDEN UNEXPECTED ACCELERATION, JUMPED THE CURB, AND STRUCK A TREE IN FRONT OF THE PARKING SPACE. ACCELERATION STOPPED WHEN THE CAR WAS SHIFTED OUT OF D INTO P. FRONT BUMPER OF THE CAR WAS DAMAGED, AND A WRECKER HAD TO BE CALLED TO PULL THE CAR OVER THE CURB, WHICH WAS PREVENTING BACKING UP THE CAR. FORT... Read more
Crash
LINCOLN TOWN CAR (2005) - STEERING Apr 23, 2014
Incident date: Mar 12, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND CASUED THE WHEEL TO BECOME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN PERFORMED THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE UPPER INTERMEDIATE ... Read more
LINCOLN ZEPHYR (2006) - STRUCTURE Apr 23, 2014
Incident date: Nov 11, 2012
I HAVE A 2006 LINCOLN ZEPHYR AND THE DASHBOARD HAS BECOME TERRIBLY WARPED WHICH HAS CAUSED MY WINDOW DEFROSTER TO NOT OPERATE PROPERLY. THIS IS SUPPOSE TO BE A LUXURY CAR AND THE DASHBOARD IS AN INTRICATE PART THAT HOUSES THE INSTRUMENT PANEL. LINCOLN/FORD SHOULD RECALL THESE VEHICLES AND FIX THE PROBLEM. SO FAR THE ONLY OTHER PROBLEM I'VE EXPERIENCE WAS WITH THE STEERING WHICH WAS REPAIRED UNDER ... Read more
LINCOLN TOWN CAR (1991) - ENGINE Apr 22, 2014
Incident date: Oct 7, 2003
TL* THE CONTACT OWNS A 1991 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT CRASHED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE VIN WAS UNKNOWN.
Crash
LINCOLN LS (2005) - POWER TRAIN Apr 21, 2014
Incident date: May 3, 2011
CAR LOST POWER ON TURN INTO TRAFFIC, WRENCH LIGHT AND CHECK ENGINE LIGHTS WENT ON CAR, CAR WENT ON "LIMP HOME" MODE AS I ENTERED ONTO THE HIGHWAY AT VERY LOW SPEED. *TR
LINCOLN LS (2005) - ENGINE Apr 21, 2014
Incident date: May 3, 2011
CAR LOST POWER ON TURN INTO TRAFFIC, WRENCH LIGHT AND CHECK ENGINE LIGHTS WENT ON CAR, CAR WENT ON "LIMP HOME" MODE AS I ENTERED ONTO THE HIGHWAY AT VERY LOW SPEED. *TR
LINCOLN MKS (2010) - VEHICLE SPEED CONTROL Apr 18, 2014
Incident date: Apr 15, 2014
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL SEIZED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS BEING DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
LINCOLN MKZ (2013) - WHEELS Apr 16, 2014
Incident date: Mar 24, 2014
WHEELS ARE 19". SPARE TIRE IS 17".DROVE A 100 MILES ON THE SPARE. AFTER WHEELS WAS REPLACE. I HAD TO HAVE 4 WHEEL ALIGNMENT CORRECTED. SERVICE DEPT. SAID A CONTROL ARM HAD SHIFTED. STANDARD WHEELS ARE 18". I HAD 19" FACTORY INSTALLED WHEELS. THERE IS A FULL SIZE SPARE AVAILABLE WHICH DID NOT COME WITH THE CAR. *TT
LINCOLN MKZ (2013) - EQUIPMENT Apr 16, 2014
Incident date: Mar 24, 2014
WHEELS ARE 19". SPARE TIRE IS 17".DROVE A 100 MILES ON THE SPARE. AFTER WHEELS WAS REPLACE. I HAD TO HAVE 4 WHEEL ALIGNMENT CORRECTED. SERVICE DEPT. SAID A CONTROL ARM HAD SHIFTED. STANDARD WHEELS ARE 18". I HAD 19" FACTORY INSTALLED WHEELS. THERE IS A FULL SIZE SPARE AVAILABLE WHICH DID NOT COME WITH THE CAR. *TT
LINCOLN MKZ (2014) - POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH Apr 16, 2014
Incident date: Mar 22, 2014
COPY OF EMAIL TO FORD MOTOR ON APRIL 16, 2014: WE RECENTLY LEASED A 2014 LINCOLN MKZ. THE NEW PUSH BUTTON SHIFT CONTROL THAT WE ARE NOT ACCUSTOMED TO, RESULTED IN AN ACCIDENT WITH $1187 WORTH OF DAMAGES TO THE FRONT END. FORTUNATELY, THERE WERE NO INJURIES AND THE BUILDING/DRAIN PIPE WE HIT DID NOT SUSTAIN DAMAGE REQUIRING A POLICE REPORT OR INSURANCE CLAIM. SUMMARY: CAR LEASED FROM STAR LINCOL... Read more
Crash
LINCOLN NAVIGATOR (2000) - UNKNOWN OR OTHER Apr 15, 2014
Incident date: Mar 20, 2014
VEHICLE WAS PARKED AND TURNED OFF WHEN IT SUDDENLY EXPLODED. *TT
Fire
LINCOLN MKZ (2013) - POWER TRAIN Apr 14, 2014
Incident date: Apr 12, 2014
CAME TO A STOP AT STOP SIGN. MADE A LEFT HAND TURN AT APPROX. 7 MPH. WHILE THE CAR WAS MOVING AT WENT FROM DRIVE TO NEUTRAL AND THEN INTO PARK. THIS IS THE 3RD TIME IT HAS HAPPENED. CAR WAS TAKEN BACK TO DEALER ON 4/14 FOR REPAIRS. THIS IS ALSO THE 3RD ELECTRICAL SYSTEM MALFUNCTION. *JS
LINCOLN MKZ (2013) - ELECTRICAL SYSTEM Apr 14, 2014
Incident date: Apr 12, 2014
CAME TO A STOP AT STOP SIGN. MADE A LEFT HAND TURN AT APPROX. 7 MPH. WHILE THE CAR WAS MOVING AT WENT FROM DRIVE TO NEUTRAL AND THEN INTO PARK. THIS IS THE 3RD TIME IT HAS HAPPENED. CAR WAS TAKEN BACK TO DEALER ON 4/14 FOR REPAIRS. THIS IS ALSO THE 3RD ELECTRICAL SYSTEM MALFUNCTION. *JS
LINCOLN LS (2004) - SERVICE BRAKES Apr 14, 2014
Incident date: Jan 1, 2014
NO BRAKES TILL ENGINE WARMS UP. PEDAL GOOD BUT NO BRAKES. NEW PADS AND ROTORS. NO IDIOT LITE. MECHANIC CAN'T FIGURE OUT WHY IT DOES THIS. *JS
LINCOLN MKZ (2007) - WHEELS Apr 13, 2014
Incident date: Mar 31, 2010
VEHICLE WAS PURCHASED USED FROM A 3RD PARTY IN MARCH 2010 WITH 46,000 MILES AND WAS UNDER FACTORY WARRANTY. WE DISCOVERED THE WHEELS HAD CHROME FLAKING BADLY SOON AFTER PURCHASE, AND ROB SIGHT LINCOLN MERCURY (NOW DBA ROB SIGHT FORD) ONLY AGREED TO REPLACE TWO OF THE WHEELS UNDER WARRANTY CLAIMING IT WAS A COSMETIC ISSUE. SINCE THE CAR HAD BEEN PURCHASED THROUGH ANOTHER DEALER, ROB SIGHT WAS HES... Read more
LINCOLN MKX (2008) - FUEL SYSTEM, GASOLINE Apr 10, 2014
Incident date: Feb 17, 2014
I WAS GOIN DOWN HIGHWAY AT 65, I SMELLED GAS PULLED OVER AN GAS WAS LEAKING ON GROUND, TOOK TO FORD DEALER, THEY SAID I NEEDED A GAS TANK, I TOLD THEM I HAD ESP WARRANTY, THEY FIXED, BUT WARRANTY SAID THEY WOULD NOT PAY , SAID RUST WAS CAUSE. LEAK WAS AT TOP OF TANK, NOT BOTTOM WHERE RUST WOULD BE. *TR
LINCOLN TOWN CAR (2004) - STEERING Apr 10, 2014
Incident date: Apr 1, 2014
2010 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO STEERING LINKAGE SHAFT DUE TO CORROSION RECALL. CONSUMER STATES 2004 LINCOLN TOWN CAR WITH SAME ISSUE IS NOT UNDER RECALL. *SMD THE CONSUMER STATED HE HAD DIFFICULTY TURNING THE STEERING WHEEL DUE TO CORROSION OF THE LINKAGE SHAFT BEING VERY CORRODED. THE COST OF THE REPAIR WAS $ 296.80. IT HAD RUSTED OUT AND MADE THE VEHICLE NEARLY IMPOSSIBL... Read more
LINCOLN CONTINENTAL (1998) - UNKNOWN OR OTHER Apr 9, 2014
Incident date: Apr 9, 2014
I AM ONE PERSON AMONG MANY THAT HAVE BEEN HAVING MANY PROBLEMS WITH THE FORD FRONT WHEEL DRIVE TRANSMISSION. BOUGHT MY 98 LINCOLN CONTINENTAL WITH 97000 MILES ON IT, AT 109000 MILES HAD TO PAY 2400 TO HAVE THE TRANSMISSION PULLED AND REBUILT. I'M 65 YEARS OLD AND HAVE NEVER EVEN HIT THE PASSING GEAR. AT 155000 MILES IT HAD TO GET PULLED AGAIN. 1500 DOLLARS AT THST TIME. NOW WITH 175000 MILES O... Read more
LINCOLN LS (2002) - ENGINE AND ENGINE COOLING Apr 9, 2014
Incident date: Nov 12, 2013
VEHICLE IN FIRESTONE, CHECKING WHY HEAT BLOWING COOL AIR, OVERHEATED TWICE SINCE THE REPAIRS CAR HAS OVERHEATED 5 TIMES, EVERY TIME RETURNED TO SHOP THEY CAN'T FIND A PROBLEM. *TR
LINCOLN MKZ (2008) - WHEELS Apr 9, 2014
Incident date: Apr 9, 2014
THE WHEELS CHROME IS CORRODING AND FLAKING MAKING THE AIR LEAK FROM THE TIRE. WHEELS ARE BECOMING UNSAFE AND IN A SHORT PERIOD OF TIME. *TR
LINCOLN MKZ (2013) - POWER TRAIN Apr 9, 2014
Incident date: Sep 30, 2013
VEHICLE LOCKED OUT OF ABILITY TO SHIFT FROM PARK TO REVERSE. THE CAR NEEDED TO BE RESTARTED SEVERAL TIMES OVER 20 MINUTES IN ORDER TO SHIFT INTO REVERSE. CAUSED OBSTACLE TO TRAFFIC. BLIND CROSS TRAFFIC ALERT AND FORWARD COLLISION WARNING ALARM IS ACTIVATED WITHOUT PROPER STIMULUS, SLOWING THE VEHICLE AUTOMATICALLY WHEN THERE IS NO THREAT OF COLLISION. THIS ALMOST CAUSED THREE SEPARATE ACCIDENT... Read more
LINCOLN MKZ (2013) - ELECTRICAL SYSTEM Apr 9, 2014
Incident date: Sep 30, 2013
VEHICLE LOCKED OUT OF ABILITY TO SHIFT FROM PARK TO REVERSE. THE CAR NEEDED TO BE RESTARTED SEVERAL TIMES OVER 20 MINUTES IN ORDER TO SHIFT INTO REVERSE. CAUSED OBSTACLE TO TRAFFIC. BLIND CROSS TRAFFIC ALERT AND FORWARD COLLISION WARNING ALARM IS ACTIVATED WITHOUT PROPER STIMULUS, SLOWING THE VEHICLE AUTOMATICALLY WHEN THERE IS NO THREAT OF COLLISION. THIS ALMOST CAUSED THREE SEPARATE ACCIDENT... Read more
LINCOLN MKZ HYBRID (2011) - ELECTRICAL SYSTEM Apr 8, 2014
Incident date: Mar 5, 2014
3/5/14 DRIVER AND PASSENGER CLIMATE CONTROL SEATS ARE INOPERATIVE. NO INDICATOR LIGHT AFTER PRESSING BUTTONS. TOOK TO DEALER 3/12/14. FROM DEALER WRITEUP: VERIFIED CLIMATE CONTROLLED SEATS ARE INOP. SELF TESTED, COULD NOT COMMUNICATE WITH DCSM MODULE. RAN OASIS, NO MESSAGES MATCH CONCERN. PERFORMED SYMPTOM CHART TO PINPOINT TESTS CONCLUDING A BAD DCSM MODULE AND MAIN CONNECTOR WAS MELTED. REPL... Read more
LINCOLN MKZ HYBRID (2011) - SEATS Apr 8, 2014
Incident date: Mar 5, 2014
3/5/14 DRIVER AND PASSENGER CLIMATE CONTROL SEATS ARE INOPERATIVE. NO INDICATOR LIGHT AFTER PRESSING BUTTONS. TOOK TO DEALER 3/12/14. FROM DEALER WRITEUP: VERIFIED CLIMATE CONTROLLED SEATS ARE INOP. SELF TESTED, COULD NOT COMMUNICATE WITH DCSM MODULE. RAN OASIS, NO MESSAGES MATCH CONCERN. PERFORMED SYMPTOM CHART TO PINPOINT TESTS CONCLUDING A BAD DCSM MODULE AND MAIN CONNECTOR WAS MELTED. REPL... Read more
LINCOLN TOWN CAR (2000) - STRUCTURE:BODY Apr 8, 2014
Incident date: Jul 9, 2013
2000 LINCOLN TOWN CAR. WHEN PULLING INTO A PARKING PLACE, THE CAR KEPT GOING FORWARD, OVER THE 4' RETAINING WALL, AND INTO AN INDUSTRIAL BUILDING APPROXIMATELY 6' AWAY. THE CAR WAS TOTALED, AND THERE WAS DAMAGE TO THE BUILDING. FORTUNATELY, THE BUILDING STOPPED THE CAR. PART OF THE DAMAGE HAPPENED WHEN THE TOW TRUCK PULLED THE CAR OUT OF THE BUILDING. DRIVER WAS ONLY SLIGHTLY HURT ON THE LOWE... Read more
Crash
LINCOLN TOWN CAR (2000) - SERVICE BRAKES Apr 8, 2014
Incident date: Jul 9, 2013
2000 LINCOLN TOWN CAR. WHEN PULLING INTO A PARKING PLACE, THE CAR KEPT GOING FORWARD, OVER THE 4' RETAINING WALL, AND INTO AN INDUSTRIAL BUILDING APPROXIMATELY 6' AWAY. THE CAR WAS TOTALED, AND THERE WAS DAMAGE TO THE BUILDING. FORTUNATELY, THE BUILDING STOPPED THE CAR. PART OF THE DAMAGE HAPPENED WHEN THE TOW TRUCK PULLED THE CAR OUT OF THE BUILDING. DRIVER WAS ONLY SLIGHTLY HURT ON THE LOWE... Read more
Crash
LINCOLN MKS (2013) - SEATS Apr 4, 2014
Incident date: Mar 25, 2014
DRIVER'S SEAT FOLDED IN ON DRIVER WHILE IN MOTION. FIRST INCIDENT WAS MARCH 25 WHEN RETURNING FROM DINNER AS ENTERING THE DRIVEWAY. MARCH 30 THE SEAT FOLDED AS WE WERE DRIVING 70 MPH IN THE LEFT LANE ON INTERSTATE 295 OUTSIDE RICHMOND, VA. MARCH 31, THIRD INCIDENT OCCURRED AS LEAVING THE DRIVEWAY AND ON THE STREET. APRIL 1, 2014 CAR TAKEN TO WILLIAMSBURG FORD WHERE IT WAS L... Read more
LINCOLN LS (2001) - ENGINE Apr 4, 2014
Incident date: Jan 15, 2014
THE PLASTIC TENSIONERS THAT THE MANUFACTURER PUT IN BROKE CAUSING A HUGE ENGINE MISFIRE. THE VEHICLE HAD THESE PLASTIC TENSIONERS BUT A RECALL SHOULD HAVE HAPPENED AS IT APPEARS SOMEONE KNEW ABOUT THIS SINCE MANUFACTURER CAME UP WITH GENERATION II AND GENERATION III AND THESE ADDED GENERATIONS, ARE MADE OF METAL WHICH SHOULD HAVE BEEN IN PLACED WHEN THEY FIRST BUILT THE ENGINE. AWESOME ENGINE, L... Read more
LINCOLN LS (2000) - AIR BAGS Apr 1, 2014
Incident date: Mar 3, 2014
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,600 AND THE CURRENT MILEAGE WAS ... Read more
LINCOLN CONTINENTAL (2000) - ELECTRICAL SYSTEM Mar 31, 2014
Incident date: Sep 5, 2012
A NEIGHBOR POINTED OUT THAT THE AUTOMOBILE WAS SITTING SEVERAL INCHES LOWER THAN NORMAL CLOSER TO GROUND WHILE PARKED IN DRIVEWAY. I BEGAN TO CHECK ON THIS EVERY TIME I WENT TO USE THE CAR. SOMETIMES VEHICLE WAS NORMAL HEIGHT, SOMETIMES LOWER. I NOTICED THAT, SOMETIMES, WHEN I TURNED THE IGNITION KEY THERE WAS SOUND HEARD LIKE A FAN OPERATING. I ASKED QUESTIONS OF PEOPLE WHO HAD OWNED SIMILAR ... Read more
LINCOLN CONTINENTAL (2000) - SUSPENSION Mar 31, 2014
Incident date: Sep 5, 2012
A NEIGHBOR POINTED OUT THAT THE AUTOMOBILE WAS SITTING SEVERAL INCHES LOWER THAN NORMAL CLOSER TO GROUND WHILE PARKED IN DRIVEWAY. I BEGAN TO CHECK ON THIS EVERY TIME I WENT TO USE THE CAR. SOMETIMES VEHICLE WAS NORMAL HEIGHT, SOMETIMES LOWER. I NOTICED THAT, SOMETIMES, WHEN I TURNED THE IGNITION KEY THERE WAS SOUND HEARD LIKE A FAN OPERATING. I ASKED QUESTIONS OF PEOPLE WHO HAD OWNED SIMILAR ... Read more
LINCOLN NAVIGATOR (2007) - FUEL SYSTEM, GASOLINE Mar 31, 2014
Incident date: Jan 17, 2014
WHILE MAKING A LEFT TURN THE ENGINE SHUT OFF AND BARLEY GOT THROUGH THE TURN WITHOUT GETTING HIT BY ON COMING TRAFFIC. VEHICLE WAS TOWED TO CLOSEST GARAGE AND CHECKED OUT. THE WIRES ON THE FUEL PUMP IN THE TANK WERE MELTED. CALLED LINCOLN AND THEY SAID THEY HAD NO RECALLS AND COULD NOT DO ANYTHING ABOUT IT, AT THAT TEMPERATURE DON'T KNOW WHY IT DIDN'T EXPLODE OR START A FIRE SINCE IT IS SITTING I... Read more
LINCOLN TOWN CAR (2001) - STRUCTURE:BODY Mar 30, 2014
Incident date: Mar 28, 2014
I WAS DRIVING THE LINCOLN TOWN CAR WHEN I BEGAN TO SMELL WHAT APPEARED TO BE GAS OR SOME FLUID COMING INTO THE VEHICLE. I STOPPED THE CAR AND PARKED IN A DRIVEWAY AND INSPECTED THE BOTTOM OF THE CAR WHERE THERE WAS NO LEAK BUT A STRONG ODOR OF GAS OR SOME FLUID. I THEN STARTED THE CAR AND PUT INTO REVERSE AND WITH MY FOOT APPLIED TO THE BRAKE BACKING UP IN REVERSE THERE WAS A LOUD POP IN THE ENGIN... Read more
Fire
LINCOLN TOWN CAR (2001) - ENGINE Mar 30, 2014
Incident date: Mar 28, 2014
I WAS DRIVING THE LINCOLN TOWN CAR WHEN I BEGAN TO SMELL WHAT APPEARED TO BE GAS OR SOME FLUID COMING INTO THE VEHICLE. I STOPPED THE CAR AND PARKED IN A DRIVEWAY AND INSPECTED THE BOTTOM OF THE CAR WHERE THERE WAS NO LEAK BUT A STRONG ODOR OF GAS OR SOME FLUID. I THEN STARTED THE CAR AND PUT INTO REVERSE AND WITH MY FOOT APPLIED TO THE BRAKE BACKING UP IN REVERSE THERE WAS A LOUD POP IN THE ENGIN... Read more
Fire
LINCOLN CONTINENTAL (1999) - SUSPENSION Mar 30, 2014
Incident date: Mar 29, 2014
PUT CAR INTO REVERSE, AND TIRE IMMEDIATELY BLEW OUT FOR NO APPARENT REASON. UPON FURTHER INVESTIGATION, FRONT LEFT SPRING HAD FRACTURED AND BROKE. SPRING HAD PUNCTURED TIRE SIDEWALL ONCE BEING PUT INTO REVERSE AND BUSTED OFF PLASTIC STABILIZER LINK. HAD THIS HAPPENED WHILE TRAVELING AT HIGHWAY SPEED, IT WOULD HAVE SHREDDED TIRE. *TR
LINCOLN TOWN CAR (2004) - STEERING Mar 28, 2014
Incident date: Aug 1, 2013
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED, MAKING IT VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LOWER STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO... Read more
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