Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Aug 21, 2013
COULD SMELL GAS WHILE PARKED AND ENGINE OFF. HAD THE CAR CHECKED AND FOUND THAT THE GAS TANK IS LEAKING AT THE SEAM. THERE IS NO VISIBLE DAMAGE. THE SEAM HAS FAILED. *TR THE FUEL TANK WAS REPLACED BY AN AUTO REPAIR SHOP AT A COST OF $548.58. IN AUGUST 2015, THE CONSUMER DISCOVERED A RECALL WAS ISSUED IN OCTOBER 2014. UPDATED 09/02/15.*JB
Incident date: Aug 1, 2013
NON CONNECTED DAY TIME RUNNING LIGHTS. I AVOIDED A TOTAL OF THREE HEAD ON COLLISIONS WITHIN THE PAST THREE WEEKS (THE MOST RECENT WAS 08/19/2013). MY CAR IS SILVER AN APPARENTLY DRIVERS HAVE COMPLAINED TO ME, THEY HAVE GREAT DIFFICULTY SEEING MY CAR IN DAYLIGHT HOURS. IN MY CASE I MADE THREE TRIPS TO MY CLOSEST LINCOLN DEALER, PRESENTS A WEBSITE WHICH INFORMED THEIR STAFF HOW TO CONNECT THE DRL F... Read more
Incident date: Aug 19, 2013
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STOP CAR SAFELY NOW WARNING MESSAGE ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO DRIVE WITHOUT FAILURE AFTER RESTARTING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAI... Read more
Incident date: Aug 17, 2013
DROVE CAR TODAY AND IT HAD BEEN SITTING PARKED FOR 5 HOURS . NEIGHBORS CALLED MY CELL TO TELL ME THE TRUCK WAS ON FIRE AND THE FIRE DEPARTMENT HAD BEEN CALLED TO TRY TO PUT IT OUT . THE FIRE DEPARTMENT HAD TO CHAINSAW THE HOOD AND THEY WERE FINALLY ABLE TO PUT IT OUT WITHOUT THE FIRE DESTROYING THE PASSENGER COMPARTMENT. THE TRUCK HOWEVER HAD BURNED FOR ABOUT 15 MINUTES IN THE ENGINE COMPARTMENT .... Read more
Fire
Incident date: Aug 14, 2013
EMERGENCY BRAKE STICK . CAN'T GONNA WHERE STUCK. *TR
Incident date: Aug 14, 2013
EMERGENCY BRAKE STICK . CAN'T GONNA WHERE STUCK. *TR
Incident date: Aug 12, 2013
VEHICLE EXPERIENCED SUDDEN AND COMPLETE ENGINE STALL AT APPROXIMATELY 45 MPH. LOST POWER STEERING, BRAKES, AND CONTROL OF VEHICLE BECAME EXTREMELY DIFFICULT. AFTER BRING VEHICLE TO SAFE STOP ON SHOULDER, IT RESTARTED. *TR
Incident date: Jul 17, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 13V227000 (FUEL SYSTEM, GASOLINE) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE DEALER DID NOT PROVIDE A DATE IN WHICH PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 3,000. TH... Read more
Incident date: Jul 13, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THE PART WAS UNAVAILABLE AND WOULD NOT RELEASE THE VEHICLE UNTIL AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE THE EXPEC... Read more
Incident date: Jul 29, 2013
VEHICLE POWER & COMPUTER FAILED (SHUT OFF) WHILE DRIVING AT 40 MPH IN CLEAR WEATHER. *TR
Incident date: Jul 29, 2013
VEHICLE POWER & COMPUTER FAILED (SHUT OFF) WHILE DRIVING AT 40 MPH IN CLEAR WEATHER. *TR
Incident date: Jul 29, 2013
VEHICLE POWER & COMPUTER FAILED (SHUT OFF) WHILE DRIVING AT 40 MPH IN CLEAR WEATHER. *TR
Incident date: Aug 13, 2013
I WAS BACKING OUT OF MY DRIVEWAY INTO THE STREET. ONCE I WAS IN THE STREET, I PUT THE CAR INTO DRIVE AND STEPPED ON THE GAS. THE CAR WENT THE OPPOSITE DIRECTION- REVERSE. I DOUBLE CHECKED THE GEAR SHIFT ( IN THE CENTER OF THE VEHICLE), IT WAS "D" FOR DRIVE. I MADE SURE IT WAS IN THE D, AND STEPPED SLOWLY ON THE GAS, AND IT WENT INTO REVERSE. I TRIED TO APPLY THE BRAKES, BUT THEY DIDN'T ENG... Read more
Incident date: Aug 13, 2013
I WAS BACKING OUT OF MY DRIVEWAY INTO THE STREET. ONCE I WAS IN THE STREET, I PUT THE CAR INTO DRIVE AND STEPPED ON THE GAS. THE CAR WENT THE OPPOSITE DIRECTION- REVERSE. I DOUBLE CHECKED THE GEAR SHIFT ( IN THE CENTER OF THE VEHICLE), IT WAS "D" FOR DRIVE. I MADE SURE IT WAS IN THE D, AND STEPPED SLOWLY ON THE GAS, AND IT WENT INTO REVERSE. I TRIED TO APPLY THE BRAKES, BUT THEY DIDN'T ENG... Read more
Incident date: Jul 22, 2013
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT SHIFTED THE VEHICLE INTO PARK TO STOP THE ACCELERATION. THE VEHICLE DID NOT STOP AND CRASHED THROUGH A BARRIER. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT CALL THE MANUFACTURER AND THE VEHICLE WAS NOT INSPECTED T... Read more
Crash
Incident date: Jul 29, 2013
TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR EQUIPPED WITH NATIONAL A/S COMMANDO TIRES, SIZE: 245/75/16 (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR PASSENGER'S SIDE TIRE SEPARATED FROM THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE WAS NOT REPLACED. THE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WAS 6,500. THE VIN WAS NOT AVAILABLE. *T... Read more
Incident date: Jul 21, 2013
I OWN A 2009 LINCOLN MKZ WITH ONLY 22,067 MILES ON IT AND THE ELECTRIC COOLING FAN MODULE WENT OUT. I WAS GOING 10 MPH WHEN STEAM STARTED COMING OUT FROM RIGHT FRONT SIDE OF HOOD. I HAD THE CAR TOWED TO A REPAIR SHOP (ON A SUNDAY AND 200 MILES AWAY FROM HOME). WHEN CAR WAS INSPECTED ON SUNDAY, 7/21/13, THE THERMOSTAT AND COOLANT WAS REPLACED. AFTER TESTING, THE CAR STILL OVERHEATED. I HAD TO LEAV... Read more
Incident date: Nov 7, 2011
IN NOVEMBER OF 2011, THE CAR BEGAN TO STUTTER AND STALL WITHOUT WARNING. THE ENGINE LIGHT CAME ON AND THE CAR INSTANTLY CUT OFF. THE PCM AND IGNITION COILS WERE REPLACED AT THE FORD DEALERSHIP. IN JULY OF 2013 WHILE DRIVING ON THE HIGHWAY, THE CAR BEGAN TO STUTTER AND IT CUT OFF. THE CAR WAS TAKEN BACK TO THE DEALERSHIP AND GIVEN THE SAME DIAGNOSIS. *TR
Incident date: Jul 10, 2013
CPSC: I1370188A. 2011 LINCOLN MKT. CONSUMER STATED THE REAR DOOR LOCKS DO NOT ALLOW THE DOORS TO BE OPENED BY THE PASSENGERS UNLESS THE DRIVER UNLOCKS THE DOORS BY PUSHING THE REAR DOOR RELEASE. *LN
Incident date: Jul 9, 2013
TL* THE CONTACT OWNS 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE FRONT SUSPENSION FAILED AND CAUSED THE FRONT END TO REST ON THE TIRES. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION, WHO ADVISED THE CONTACT THAT THE FRONT SUSPENSION SENSOR FAILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR REPAIR, WHO REPLACED THE FRONT SUSPENSION SENSOR HOWEVER, THE FAILURE RECURRED WHILE THE CON... Read more
LINCOLN
MKZ
(2013) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jul 30, 2013
Incident date: Jul 2, 2013
2013 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO A PROBLEM WITH THE VEHICLE ELECTRIC PARKING BRAKE SYSTEM. *SMD THE CONSUMER STATED THE DAY HE AND HIS WIFE PICKED UP THE VEHICLE, THERE WAS A MESSAGE ON THE INSTRUMENT CLUSTER THAT READ PARK BRAKE LIMITED FUNCTION SERVICE REQUIRED. THE CONSUMER WAS INFORMED THERE WAS NOTHING WRONG AND THE MESSAGE WOULD RECYCLE AND WOULD NOT APPEAR AFTER A DAY OR S... Read more
Incident date: Jul 2, 2013
2013 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO A PROBLEM WITH THE VEHICLE ELECTRIC PARKING BRAKE SYSTEM. *SMD THE CONSUMER STATED THE DAY HE AND HIS WIFE PICKED UP THE VEHICLE, THERE WAS A MESSAGE ON THE INSTRUMENT CLUSTER THAT READ PARK BRAKE LIMITED FUNCTION SERVICE REQUIRED. THE CONSUMER WAS INFORMED THERE WAS NOTHING WRONG AND THE MESSAGE WOULD RECYCLE AND WOULD NOT APPEAR AFTER A DAY OR S... Read more
Incident date: Jul 18, 2013
TL- THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE VIOLENTLY, THE ECT ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED, AND THE TCM WOULD NEED TO BE REPROGRAMMED. THE VEHICLE WAS... Read more
Incident date: Jun 2, 2013
TRIED TO TAP THE BRAKES TO TAKE THE CRUISE CONTROL OFF AND IT WOULDN'T DISENGAGE. TAPPED HARDER AND THEN STOMPED ON THE BRAKE TO RELEASE IT AND STOP FROM HITTING THE CAR IN FRONT OF ME. AFTER THAT, IT WAS VERY HARD TO MAKE THE BRAKES WORK. TOOK IT A FORD DEALER WHILE IT WAS STILL UNDER WARRANTY AND THEY CLAIMED THEY COULDN'T DUPLICATE IT. FINALLY TOOK IT TO A LINCOLN DEALER AFTER THE 50K MILE WARR... Read more
Incident date: Jun 2, 2013
TRIED TO TAP THE BRAKES TO TAKE THE CRUISE CONTROL OFF AND IT WOULDN'T DISENGAGE. TAPPED HARDER AND THEN STOMPED ON THE BRAKE TO RELEASE IT AND STOP FROM HITTING THE CAR IN FRONT OF ME. AFTER THAT, IT WAS VERY HARD TO MAKE THE BRAKES WORK. TOOK IT A FORD DEALER WHILE IT WAS STILL UNDER WARRANTY AND THEY CLAIMED THEY COULDN'T DUPLICATE IT. FINALLY TOOK IT TO A LINCOLN DEALER AFTER THE 50K MILE WARR... Read more
Incident date: Mar 1, 2013
BRAKE PEDAL INVARIABLY COLLAPSES COMPLETELY TO FLOOR WHEN THEY ARE DEPRESSED CAUSING THE BRAKES TO NOT PROPERLY FUNCTION. THIS TYPICALLY OCCURS UPON STARTUP, WHEN THE BRAKE PEDAL IS DEPRESSED IN ORDER TO MOVE THE GEAR SELECTOR. I HAVE EXPERIENCED THIS PROBLEM OVER THE COURSE OF SEVERAL MONTHS. OTHER OPERATORS OF THE VEHICLES HAVE NOTICED A CLICKING OR POPPING SENSATION THAT COULD BE FELT BY THE... Read more
Incident date: Jul 1, 2013
CARS STALLS WHILE DRIVING AT HIGH SPEED ON HIGHWAY OR SIDE STREET. *TR
Incident date: Jul 14, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE SEAT BELT RETRACTOR FAILED AND CAUSED THE FAILURE TO OCCUR AND THE SEAT BELT WOULD NOT PROTECT THEM IN A CRASH NOR WOULD THE AIR BAG DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 48,500. *TR
Incident date: Jul 14, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE SEAT BELT RETRACTOR FAILED AND CAUSED THE FAILURE TO OCCUR AND THE SEAT BELT WOULD NOT PROTECT THEM IN A CRASH NOR WOULD THE AIR BAG DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 48,500. *TR
Incident date: Jul 18, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A GASOLINE FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FUEL TANK FAILED AT THE SEAM AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WA... Read more
Incident date: Jun 17, 2013
4 INCHES OF RAINWATER IN THE REAR PASSENGER FLOOR. VIA THE NET THIS IS A COMMON PROBLEM WITH ALL DIVISIONS OF FORD'S LUXURY CARS 1998 TO 2007. YOUTUBE HAS SEVERAL HOW TO VIDEOS WITH 5,000 TO 15,000 HITS (KEYWORDS: LINCOLN TOWN CAR WATER LEAK). THE SHEER NUMBER OF VIDEO HITS GIVES INSIGHT TO HOW VAST THIS PROBLEM IS. THE GASKET THAT FORD MAKES FOR THESE CARS DETERIORATES. THE LEAK STARTS SLOW AND "... Read more
Incident date: Jul 15, 2013
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT WAS DRIVING 15 MPH AND CRASHED INTO ANOTHER VEHICLE DUE TO THE LACK OF VISIBILITY BETWEEN THE PASSENGER'S SIDE WINDOW AND THE WINDSHIELD. THE CONTACT STATED THAT THE INTERIOR DESIGNS WIDTH WAS TOO LARGE AND CAUSED HIM NOT TO NOTICE THE OTHER VEHICLE. THE CONTACT STATED THAT HE SUSTAINED MINOR LACERATIONS TO THE HEAD FROM THE CRASH. A POLICE REPOR... Read more
Crash
1 injured
Incident date: Jul 5, 2013
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING 50 MPH, THE WINDSHIELD WIPER FAILED AND DETACHED FROM THE VEHICLE. THE CONTACT ALSO NOTICED THE FRONT DRIVER SIDE WHEEL WAS MISSING TWO LUG NUTS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TR
Incident date: Jul 5, 2013
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING 50 MPH, THE WINDSHIELD WIPER FAILED AND DETACHED FROM THE VEHICLE. THE CONTACT ALSO NOTICED THE FRONT DRIVER SIDE WHEEL WAS MISSING TWO LUG NUTS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TR
Incident date: Jun 19, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER LINE TO THE BATTERY JUNCTION WAS LOOSE. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE... Read more
Incident date: Jul 10, 2013
WHEN ENGINE STARTED VEHICLE WILL NOT SHIFT OUT OF PARK BUT WILL START IN NEUTRAL THEN WILL SHIFT TO OTHER GEARS. *TR
Incident date: Jun 28, 2013
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE VEHICLE WOULD NOT RESPOND. THE RPM READING INCREASED AND THE VEHICLE PROCEEDED TO LUNGE FORWARD. THE WRENCH WARNING ICON WAS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Sep 1, 2012
DRIVING TO WORK. GOING 45-50 MPH, A DOG RUNS IN FRONT OF ME, AND SWERVED AND HIT A TREE. THE AIRBAGS DID NOT DEPLOY, RESULTING IN SERIOUS INJURIES. TRYING TO FIND AN ATTORNEY TAKE THE CASE. *TR
Crash
1 injured
Incident date: Sep 1, 2012
DRIVING TO WORK. GOING 45-50 MPH, A DOG RUNS IN FRONT OF ME, AND SWERVED AND HIT A TREE. THE AIRBAGS DID NOT DEPLOY, RESULTING IN SERIOUS INJURIES. TRYING TO FIND AN ATTORNEY TAKE THE CASE. *TR
Crash
1 injured
Incident date: Jul 2, 2013
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,757.
Incident date: Sep 11, 2012
WHILE DRIVING MY VEHICLE I APPLIED THE BRAKES. THE BRAKE PEDAL BECAME VERY STIFF AND THE VEHICLE WAS NOT SLOWING DOWN. I STEPPED HARDER ON THE BRAKE PEDAL AND THE VEHICLE FINALLY SLOWED DOWN AND CAME TO A COMPLETE STOP. I PULLED OVER THE SIDE OF THE ROAD AND WHEN I PRESSED ON THE BRAKE PEDAL IT WENT TO THE FLOOR SLOWLY AND A HIGH PITCHED SOUND CAME FROM THE ENGINE COMPARTMENT. I TURNED THE ENG... Read more
Incident date: Sep 27, 2012
2 OCCASIONS WHERE BALL JOINT SNAPPED AND VEHICLE WAS MOVING AND FELL TO GROUND .WHILE MY CHILD WAS INSIDE . MAJOR ELECTRICAL ISSUES SUCH AS: ODOMETER FLASHES CONSTANTLY AND GAS GAGE WACKED OUT EVER SINCE VEHICLE FELL TO GROUND EVERY THING WAS WORKING PROPERLY BEFORE AND ON THE FIRST INCIDENT IS WHEN IT STARTED AND CONTINUES TO GET WORSE. SUSPENSION AND STEERING : ALSO SINCE CAR FELL TO GROUND... Read more
Crash
Incident date: Sep 27, 2012
2 OCCASIONS WHERE BALL JOINT SNAPPED AND VEHICLE WAS MOVING AND FELL TO GROUND .WHILE MY CHILD WAS INSIDE . MAJOR ELECTRICAL ISSUES SUCH AS: ODOMETER FLASHES CONSTANTLY AND GAS GAGE WACKED OUT EVER SINCE VEHICLE FELL TO GROUND EVERY THING WAS WORKING PROPERLY BEFORE AND ON THE FIRST INCIDENT IS WHEN IT STARTED AND CONTINUES TO GET WORSE. SUSPENSION AND STEERING : ALSO SINCE CAR FELL TO GROUND... Read more
Crash
Incident date: Sep 27, 2012
2 OCCASIONS WHERE BALL JOINT SNAPPED AND VEHICLE WAS MOVING AND FELL TO GROUND .WHILE MY CHILD WAS INSIDE . MAJOR ELECTRICAL ISSUES SUCH AS: ODOMETER FLASHES CONSTANTLY AND GAS GAGE WACKED OUT EVER SINCE VEHICLE FELL TO GROUND EVERY THING WAS WORKING PROPERLY BEFORE AND ON THE FIRST INCIDENT IS WHEN IT STARTED AND CONTINUES TO GET WORSE. SUSPENSION AND STEERING : ALSO SINCE CAR FELL TO GROUND... Read more
Crash
Incident date: Apr 1, 2012
INITIAL INCIDENT AND FAILURE MILEAGE PROBABLY EARLIER. THE 15-20 STALLS EXPERIENCED HAVE OCCURRED INTERMITTENTLY WHEN STARTING FROM A STOP OR ACCELERATING FROM A STOP SLOWLY. I HAVE TAKEN THE CAR TO THE DEALER AT LEAST FOUR TIMES, BUT THE PROBLEM NEVER MANIFESTED ITSELF DURING THOSE VISITS. I FINALLY CALLED FORD CUSTOMER SERVICE WHEN I HAD THREE STALLS IN ONE DAY IN MID APRIL. FORD CUSTOMER SERVIC... Read more
Incident date: Apr 1, 2012
INITIAL INCIDENT AND FAILURE MILEAGE PROBABLY EARLIER. THE 15-20 STALLS EXPERIENCED HAVE OCCURRED INTERMITTENTLY WHEN STARTING FROM A STOP OR ACCELERATING FROM A STOP SLOWLY. I HAVE TAKEN THE CAR TO THE DEALER AT LEAST FOUR TIMES, BUT THE PROBLEM NEVER MANIFESTED ITSELF DURING THOSE VISITS. I FINALLY CALLED FORD CUSTOMER SERVICE WHEN I HAD THREE STALLS IN ONE DAY IN MID APRIL. FORD CUSTOMER SERVIC... Read more
Incident date: Mar 26, 2013
MARCH OF 2013 WHILE DRIVING ON INTERSTATE HIGHWAY I NOTICE THE STEERING NOT RESPONDING PROPERLY, I DROVE CAREFULLY TO MY DESTINATION IN FLORIDA AND TOOK CAR TO DEALER WHO STATED IT WAS THE STEERING RACK WHICH I HAD THEM REPLACE, CAR WAS RETURNED AND WHILE IT STILL WAS A BIT HARD TO STEER I FIGURED IT WAS A NEW PART AND HAD TO BREAK IN, BACK HOME IN NEW YORK I CALLED THE DEALER IN FLORIDA WHO STATE... Read more
Incident date: May 24, 2013
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND BEFORE SHIFTING GEARS, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE, CAUSING THE CONTACT TO HAVE TO USE THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE WAS 86... Read more
Incident date: Jun 28, 2013
THE CARS CHECK ENGINE LIGHT CAME ON IN 4-20-07 JUST OVER 50,000 MILES. WE WERE TOLD BY FORD TWO CYLINDER HEADS7 &8 HAD ISSUES AND WOULD REQUIRE A $5900.00 O.H. THEY DID OFFER US $1500.00 TOWARDS THE ENGINE. WE LEARNED LATTER, FORD HAD A INTER-OFFICE BULLETIN ABOUT THIS PROBLEM AS DID ALL-DATA. NOW AT 126,00 WE WILL HAVE TO HAVE THE ENGINE OVERHAULED. FORD SHOULD BE MANDATED TO COVER THE FULL CO... Read more
Incident date: Jun 27, 2012
TL* THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES WOULD NOT RESPOND. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL AND PUMP IT REPEATEDLY. ADDITIONALLY, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THERE WAS A REAR BRAKE SE... Read more