Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Dec 2, 2025
Driving to grandmas Christmas weekend on the highway all of a sudden my car couldn’t keep speed was shaking the check engine light came on. Now my cylinder one psi is only 50. I have noticed over 100 complaints with very similar car issues. I just bought this car 5 months ago from a dealership. I have barely put 4,000 miles on the car myself.
Incident date: Nov 17, 2025
Vehicle Issue Description (Rear Liftgate): The rear power liftgate intermittently fails to operate and presents a safety concern. The liftgate often will not open at all. At other times, it opens only partially (approximately one-quarter of the way) and then stops. When this occurs, the liftgate frequently will not close properly and sometimes fails to latch securely. This issue has been ongoing... Read more
Incident date: Jun 30, 2025
On [XXX] while entering 2 car garage with no other cars in garage, the subject vehicle which is a HEV, changed from the electric drive mode to gasoline mode at the garage door and driveway apex. Immediately, the vehicle uncommandedly surged forward from approximately 1mph. The vehicle impacted a large refrigerator and small table causing severe front end damage. No airbags deployed and I was not ... Read more
Crash
Incident date: Jun 30, 2025
I am getting a failing fuel injector that is not covered in Hondas openTSB. I am unsure how it was determined that only VIN are covered when it is the same engine for all 18 &19s. Honda is denying work but reporting because many others are having same problem and not covered on an odyssey forum. I believe it is an issue with more than the VINs in the extension. Recommending that NYSB collect data ... Read more
Incident date: Nov 12, 2025
The contact owns a 2017 Ram 1500. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS module failure. The vehicle was repaired. Additionally, the contact stated that upon starting the vehicle recently, the vehicle failed to move after several attempts. The contact used a... Read more
Incident date: Nov 12, 2025
The contact owns a 2017 Ram 1500. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS module failure. The vehicle was repaired. Additionally, the contact stated that upon starting the vehicle recently, the vehicle failed to move after several attempts. The contact used a... Read more
Incident date: Dec 30, 2025
I am reporting a latent manufacturing defect in my 2024 Toyota Tundra i-FORCE MAX (Hybrid). This vehicle is equipped with the V35A-FTS engine, which has been officially recalled in non-hybrid Tundra models (NHTSA Recall 25V767) due to internal machining debris that causes catastrophic engine failure. Current Situation: Although my vehicle has not yet experienced a total engine seizure, it contain... Read more
Incident date: Sep 27, 2025
While driving on the highway and using the hands free feature on iPhone, I said, Hey Siri, and somehow it made the automatic braking on my 2019 Infiniti Qx50 engage unexpectedly. This is not the first time it has engaged unexpectedly and there are also instances when the sensors engage without anything nearby.
Incident date: Dec 15, 2021
The contact owns a 2008 Dodge Nitro. The contact stated that while the son was driving approximately 5 MPH, the front drive shaft fractured, causing the vehicle to abruptly stop, and the front driver's side and passenger's side airbags erroneously deployed. The contact stated that there was no collision during the incident. The contact's son sustained a concussion and facial injuries, causing sev... Read more
1 injured
Incident date: Nov 1, 2025
Driving the vehicle on the highway when I started to hear a ticking sound from the engine. After a few minutes, the check engine light came on and started flashing, traction control shut off and some system related to the rear end shut off. After inspection, it appears to have dropped a lifter.
Incident date: Nov 1, 2025
I have a 2023 I-force max hybrid and I’m concerned about the non hybrid model engine shares the same engine characteristics and parts use for the I-force max hybrid engine. I want to be on record if I have an engine failure due to debris in Toyota engine manufacturing process for my vehicle. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552... Read more
Incident date: Nov 1, 2025
About a year ago, I went out one morning, and the Rear Passenger Door would not engage or open. I tried using the key fob, as well as manual lock, trying to lock and unlock, and it still would not open. No one can get into the car from the outside. No one can get out of the car from the inside. This especially is very dangerous. Nothing has changed. I would like Hyundai to repair my door, sin... Read more
Incident date: Dec 21, 2025
The windshield wiper stops at a variable distance form the end of the windshield on the driver's side. Sometimes several inches form the edge, not wiping all the way and at times it impacts the A pillar. This affects safety in rainy weather.
Incident date: Dec 21, 2025
Electronic door locking mechanism on front passenger side has failed and cannot be controlled by the key fob like the other doors. Therefore, it is necessary for the driver to reach across the front seat to lock and unlock this door. The locking mechanism’s failure could be considered an inconvenience. However, there wss an incident where a friend and I were taking the train to the city, leaving... Read more
Incident date: Dec 27, 2025
I am the owner of a 2018 RAM 2500 that is subject to NHTSA safety recall 24V-896 (manufacturer recall C4B), involving a potential failure of the Hydraulic Control Unit (HCU) affecting ABS, electronic stability control, and traction control systems. This recall has been active for over one year on my vehicle. Despite repeated contact with authorized RAM dealerships and the manufacturer, I have bee... Read more
Incident date: Nov 14, 2025
There is an open recall on my knuckle 2017 range rover, I've been waiting for repairs, and I'm being told that they haven't been made yet. I first of of this from Carfax and not the manufacturer’s, they have never sent me anything. What's the next steps, it's been months and I'm not comfortable driving
Incident date: Jan 1, 2023
On December 1, 2025, the 2025 Honda Prologue was pulling into a parking spot between two parked vehicles at low speed. While in forward gear, the Prologue experienced an unexpected acceleration event and collided with three parked vehicles, two of whom were hit with sufficient force to impact adjacent parked vehicles. The driver is unaware of having pressed down on the accelerator and is additiona... Read more
Crash
Incident date: Dec 24, 2025
The fabric drivers side seat belt is frayed. At least 1/2 of the width of the fabric is not intact. The warranty on the seat belt is 120 months and the dealer said it is not covered by the warranty. No incident has occurred yet, but I am concerned for my safety in the event of an accident. The car has 32,073 miles on it so it is obviously a defect. The belt is available for inspection. Yes th... Read more
Incident date: Dec 24, 2025
I've owned the 2022 Silverado High Country with 6.2L engine. Over the past 3.5 years, the engine has had oil consumption issues where I was required to take the vehicle to Chevrolet dealership every 500 miles in Hampton, VA to have the oil level checked. I kept getting the message "low Oil Level" on the information center. I also kept hearing loud ticking noise coming from the engine. Chevy se... Read more
Incident date: Dec 24, 2025
Steering wheel is hard to turn
Incident date: Sep 23, 2025
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more
Incident date: Oct 4, 2025
Initial repair of the vehicle was initiated on 9/12/25 due to a dashboard warning message indicating an air bag system fault. The Cadillac dealership was unable to complete the repair during the initial service visit. The vehicle was returned to the dealership in October 2025 and has remained there since that time. The dealership has confirmed that the Air Bag Front Passenger Sensor Kit (Part #... Read more
Incident date: Oct 4, 2025
All of my rear lights stopped working with no warning. My blind spot monitoring and cross traffic detection also stopped working. This is a serious issue as the light go out intermittenly without warning. Especially dangerous at night. Dealership thinks it might be a faulty harness. Dealership thought they fixed it by cleaning contacts but the very next day they went out again while driving in a s... Read more
Incident date: Dec 22, 2025
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington... Read more
Incident date: Dec 22, 2025
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 20 MPH and making a right turn, the vehicle started vibrating and almost stalled. The contact stated that the check engine warning light and a warning light for the throttle body was illuminated. The contact stated that the vehicle stalled. The contact attempted to restart the vehicle and was able to drive off th... Read more
Incident date: Dec 21, 2025
As many have already complained, the headlight adjuster screw for the drivers side of the headlights of the vehicle always break or get stripped out even at low mileage, causing the headlight of the drivers side to point down onto the road and being unable to illuminate anything past the very front of the vehicle at night. This is a serious hazard that is not possible to fix or adjust without a la... Read more
Incident date: Jul 25, 2025
I bought the vehicle with 14000 miles.had oil changed at dealership ever ,5000 miles.I drive 10 miles a day.at 55000 miles the lifters are ticking like a time bomb.It makes me sick that a vehicle with no more miles than this is in this shape.Gm should stand behind there junk motors with this afm.
Incident date: Jul 25, 2025
My keyless start system is going off and on and this is supposedly a well known problem with this year and model and the start stop buttoning going off and car stalling etc. it says to report to you all online.
Incident date: Aug 10, 2024
The contact owns a 2020 BMW 330i. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer ... Read more
Incident date: Aug 10, 2024
I had noticed a 1" wide crack had formed in the center of the windshield after first night of cold weather (~10°F). There was no prior damage to the windshield before the crack formed. I'm concerned that the crack will continue to spread as we progress into the winter in the upper Midwest, ultimately shattering while I'm driving.
Incident date: Aug 10, 2024
Part number 17127799184 keeps melting. Over the years I have had multiple components under the hood to melt. I’ve replaced hydraulic lines, coolant reservoirs you name it. Most recently part number 17127799184 keeps melting. I’ve replaced this part three times. My car is currently at Bloomfield hill bmw of Michigan. They did a diagnostic but it states they cannot definitively tell me what’s ... Read more
Incident date: Dec 16, 2025
Rear Taillight assembly filled with water due to a crack. The water caused the bulb to burn out. Dealer tried to get Ford to cover the taillamp and the manufacturer denied the claim stating the crack was not a flaw in manufacturing. The dealer also said that they have seen several of these where the manufacturer wont cover this component under the bumper to bumper warranty. This assembly has never... Read more
Incident date: Sep 18, 2025
Since the first week of driving my vehicle in August, I have reported to the dealership that it rides fairly bumpy over any road and fails to properly break if it is a bumpy road, causing me to almost have a collision. The dealership was unable to reproduce the same issue I was having and says that my car drives just fine. No messages have popped up
Incident date: Oct 2, 2025
The contact owns a 2023 Toyota Corolla. The contact stated that whenever the vehicle was shifted to park(P), the word (P) was illuminated on the PRNDL, but the word was not displayed on the instrument cluster. The contact stated that while shifted to drive(D) there was no indication of drive on the PRNDL, or the instrument cluster, and the vehicle failed to respond. The contact stated that the fai... Read more
Incident date: Dec 12, 2025
The contact owns a 2017 Alfa Romeo Giulia. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly sputtered and then lost motive power, with the check engine warning light illuminated. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, the part to do the recall repair was not... Read more
Incident date: Dec 3, 2025
The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that occasionally the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which preven... Read more
Incident date: Dec 7, 2025
This vehicle has 95k miles, now the vehicle has a brake problem which can cause deadly problems. The parts that have gone bad on this car are defective parts that toyota knows about. The warranty they extended for this ended in 02/2015. They had 150k miles or 10 years limit on that warranty. We are well under the mileage and 10 months over according to toyota. Can’t believe they will dismiss som... Read more
Incident date: Nov 8, 2025
The contact owns a 2015 Chrysler 200. The contact stated that the vehicle failed to start. The engine warning light was illuminated prior to the failure. The failure persisted over time. The vehicle was taken to an independent mechanic who determined that the failure was related to the cruise control, transmission, and fuel pump. The local dealer was contacted, but the vehicle was not diagnosed o... Read more
Incident date: Sep 23, 2025
I was driving to work in the rain on the highway and I heard a big thump and I thought I had hit something and my wheel went sideways and I kept trying to keep my car on the road even though I didn’t hit anything.
Incident date: Nov 1, 2025
Headlights burn out within weeks to months after replacing them, overheat, flicker when driving. Has been a recurring problem since being bought in 2019.
Incident date: Nov 1, 2025
This is the SECOND time in less than 9 weeks that my rear window (hatch) has shattered for no reason. The first time it was when I closed the hatch and this time it was when I shut the driver side door. Both times my car was in my garage and not running. I assume that all my windows were closed, I know they were this time. This would appear to be some defect. I have NEVER had such a thing happen,... Read more
Incident date: Sep 8, 2025
I'm concerned Ford has a defective seat belt buckle and can be a safety issue, causing passengers to forego using the seat belts since the belt tongue cannot be retained in the buckle. I brought my new 2025 Bronco Sport to the dealership i bought it from for failed rear seat safety belt buckles (drivers side and center) and was told it wasn't under warrantee because "there's something stuck in i... Read more
Incident date: Oct 1, 2025
The contact owns a 2023 Toyota Tundra. The contact stated that upon depressing the accelerator pedal while at complete stop at a red traffic light or while driving at various speeds, the vehicle hesitated to accelerate as intended. No warning light was illuminated. The vehicle was taken to a local dealer, where the transmission software was reset; however, the failure reoccurred. The vehicle was n... Read more
Incident date: May 14, 2025
The contact owns a 2021 Ford Ranger. The contact stated that while driving at 65 MPH, the vehicle hesitated, with an abnormal sound coming from the transmission. The contact stated that the vehicle functioned as intended afterwards. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at 65 M... Read more
Incident date: May 14, 2025
The contact owns a 2020 Ford EcoSport. The contact received a recall notification letter for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed that parts were not available and were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
Incident date: May 14, 2025
Case Number: 1170739 – Additional Evidence Submission I would like to provide an additional document for Case #1170739. The manufacturer (Porsche Cars North America) stated in writing that the vehicle is “safe to drive even with warning indicators illuminated,” but in the same communication offered a rental vehicle if I found this “inconvenient.” These two statements cannot logically c... Read more
Incident date: Nov 18, 2025
# **NHTSA Complaint Answers** ### **1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The **engine** failed due to **sudden and extreme oil consumption** that resulted in the engine being completely dry of oil despite regular maintenance. This caused internal damage including **CVVT (Continuous Variable Valve Timing) system failure**, bearing d... Read more
Incident date: Sep 10, 2025
My 2013 Honda Odyssey showed a Check Engine Light and came to your Dealership. Initially agent said that it will cover by warranty and later he said that it will not cover by warranty. He is saying that it is expired and it would have been fixed if that showed up in that time frame. I called Honda Recall dept (888 234 2138) yesterday (12/03/2025) and spoke to one lady (later found that her name ... Read more
Incident date: Aug 8, 2025
URGENT Complaint: NO RESPONSE to Demand for Rescission - Odometer Fraud, Deceptive Practices - Banner Ford of Monroe, LA
Incident date: Dec 31, 1969
The contact owns a 2014 Jeep Cherokee. The contact stated that while attempting to refuel the vehicle, the EVAP system had failed, causing the fuel nozzle to constantly shut off while fueling. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the fuel system located inside the fuel tank was faulty and needed to be replaced. The vehicle was not repaired. The m... Read more