Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jun 3, 2014
ON THE 2006 LINCOLN TOWN CAR SIGNATURE LIMITED, THE ACCELERATOR AND BRAKE PEDALS ARE ADJUSTABLE. THE PEDALS ARE CLOSE TOGETHER, THEREFORE, LEAVING LITTLE SPACE BETWEEN THE BRAKE AND ACCELERATOR. WHEN TRYING TO STOP, THE BRAKE AND, UNFORTUNATELY, ACCELERATOR PEDALS WERE BOTH BEING PRESSED AT THE SAME TIME. THIS HAS ALMOST CAUSED ACCIDENTS WHEN TRYING TO STOP FOR MY SPOUSE AND ME. THIS HAS BEEN A PR... Read more
Crash
2 injured
Incident date: Jan 2, 2012
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP ON AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SURGED UNEXPECTEDLY. IN ADDITION, THE UNINTENDED ACCELERATION OCCURRED WHEN DRIVING VARIOUS SPEEDS. THE CONTACT MENTIONED THAT ON A SEPARATE OCCASION THE VEHICLE SURGED AND CRASHED INTO A DOG. THE VEHICLE WAS TAKEN TO THE DEALER ON N... Read more
Crash
Incident date: May 1, 2014
IN STATES WHERE ROAD SALT IS USED, FORD IS RECALLING CERTAIN VEHICLES WHERE THE LICENSE PLATE LAMP ASSEMBLY MAY EXPERIENCE AN ELECTRO-CHEMICAL REACTION AND CORROSION AS A RESULT OF WATER INTRUSION. FORD'S LIST OF RECALLED VEHICLES APPEAR TO BE VERY NARROW. MY 2007 LINCOLN MKX (THREE YEARS PRIOR TO THE CURRENT RECALL LIST) HAS THE SAME PROBLEM - ONE OF THE 2 LICENSE PLATE LIGHTS IS CORRODED AND Q... Read more
Incident date: May 1, 2014
IN STATES WHERE ROAD SALT IS USED, FORD IS RECALLING CERTAIN VEHICLES WHERE THE LICENSE PLATE LAMP ASSEMBLY MAY EXPERIENCE AN ELECTRO-CHEMICAL REACTION AND CORROSION AS A RESULT OF WATER INTRUSION. FORD'S LIST OF RECALLED VEHICLES APPEAR TO BE VERY NARROW. MY 2007 LINCOLN MKX (THREE YEARS PRIOR TO THE CURRENT RECALL LIST) HAS THE SAME PROBLEM - ONE OF THE 2 LICENSE PLATE LIGHTS IS CORRODED AND Q... Read more
Incident date: Sep 10, 2013
WHILE TRAVELING AT ABOUT 35 MPH WITH NO VEHICLES IN FRONT OF ME ALL OF A SUDDEN THE COLLISION WARNING SYSTEM ACTIVATES. THIS FIRST STARTED 9/10/2013 AND CONTINUES TO BE A FALSE WARNING FROM TIME TO TIME UP THROUGH 7/23/2014, MILEAGE NOW 15125. GOING BACK TO DEALER AGAIN. *TR
Incident date: Sep 10, 2013
WHILE TRAVELING AT ABOUT 35 MPH WITH NO VEHICLES IN FRONT OF ME ALL OF A SUDDEN THE COLLISION WARNING SYSTEM ACTIVATES. THIS FIRST STARTED 9/10/2013 AND CONTINUES TO BE A FALSE WARNING FROM TIME TO TIME UP THROUGH 7/23/2014, MILEAGE NOW 15125. GOING BACK TO DEALER AGAIN. *TR
Incident date: Jul 24, 2014
WHILE DRIVING ON I-95 NORTHBOUND AROUND WOOLBRIGHT ROAD, I RAN OVER TIRE DEBRIS AND CAUSED PART OF MY TIRE TO COME OFF. THE TIRE DID NOT GO FLAT AMAZINGLY, BUT I WILL DEFINITELY NEED A NEW TIRE. I HAVE A NAVIGATOR, SO LUCKILY IT DIDN'T CAUSE ANY MORE DAMAGE LIKE AN ACCIDENT. *TR
Incident date: Jul 24, 2014
WHILE DRIVING ON I-95 NORTHBOUND AROUND WOOLBRIGHT ROAD, I RAN OVER TIRE DEBRIS AND CAUSED PART OF MY TIRE TO COME OFF. THE TIRE DID NOT GO FLAT AMAZINGLY, BUT I WILL DEFINITELY NEED A NEW TIRE. I HAVE A NAVIGATOR, SO LUCKILY IT DIDN'T CAUSE ANY MORE DAMAGE LIKE AN ACCIDENT. *TR
Incident date: May 21, 2014
WARNING LIGHT CAME ON BEEPED 5X IN A ROW SEVERAL TIMES STOPPED THEN REPEATED OVER AND OVER AS LONG AS WE WERE DRIVING. COST OVER 450.00 TO REPLACE SEAT BELT. THERE SEEM TO BE MANY OF THIS SAME PROBLEM LISTED. I HAVE HAD 7 TOWN CARS IN THE LAST 20 YEARS, NEVER HAD A PROBLEM. I HAVE ALREADY HAD A RECALL REPAIR ON THE STEERING COLUMN. BUT, STILL LOVE THAT CAR!!! *TR
Incident date: May 21, 2014
WARNING LIGHT CAME ON BEEPED 5X IN A ROW SEVERAL TIMES STOPPED THEN REPEATED OVER AND OVER AS LONG AS WE WERE DRIVING. COST OVER 450.00 TO REPLACE SEAT BELT. THERE SEEM TO BE MANY OF THIS SAME PROBLEM LISTED. I HAVE HAD 7 TOWN CARS IN THE LAST 20 YEARS, NEVER HAD A PROBLEM. I HAVE ALREADY HAD A RECALL REPAIR ON THE STEERING COLUMN. BUT, STILL LOVE THAT CAR!!! *TR
Incident date: Apr 19, 2013
SAFETY ISSUE WITH AIR BAG/SEAT BELT. HAVE HAD BOTH DRIVER'S AND PASSENGER'S SEAT BELTS REPLACED DUE TO AIR BAG LIGHTS COMING ON. BETWEEN THE TWO REPAIRS HAVE SPENT OVER $1,200. SHOULD BE A RECALL ON THIS PROBLEM SINCE THE AIR BAGS WON'T DEPLOY IN CASE OF AN ACCIDENT. *TR
Incident date: Apr 19, 2013
SAFETY ISSUE WITH AIR BAG/SEAT BELT. HAVE HAD BOTH DRIVER'S AND PASSENGER'S SEAT BELTS REPLACED DUE TO AIR BAG LIGHTS COMING ON. BETWEEN THE TWO REPAIRS HAVE SPENT OVER $1,200. SHOULD BE A RECALL ON THIS PROBLEM SINCE THE AIR BAGS WON'T DEPLOY IN CASE OF AN ACCIDENT. *TR
LINCOLN
CONTINENTAL
(1994) - ENGINE
Jul 24, 2014
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 1994 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE OIL PRESSURE GAUGE SUDDENLY DECREASED AND A CHIME SOUNDED INSIDE THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY WERE UNABLE TO LOCATE THE ISSUE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Incident date: Jul 8, 2014
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THE INTERNAL COMPUTER IN THE MEDIUM OF THE VEHICLES DASHBOARD COMPLETELY MELTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE FAILURE DAMAGED THE COIL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAI... Read more
Incident date: Jun 6, 2006
AIR BAG LIGHT STAYS ON AT ALL TIME AND BEEPS. DASH BOARD AND HEAD LIGHT COME ON AND GO OFF AT TIMES ON THEIR OWN. OIL CHANGE LIGHT REMAINS ON AT ALL TIMES EVEN WHEN THERE IS NOT A NEED FOR OIL TO BE CHANGED. *TR
Incident date: Jun 6, 2006
AIR BAG LIGHT STAYS ON AT ALL TIME AND BEEPS. DASH BOARD AND HEAD LIGHT COME ON AND GO OFF AT TIMES ON THEIR OWN. OIL CHANGE LIGHT REMAINS ON AT ALL TIMES EVEN WHEN THERE IS NOT A NEED FOR OIL TO BE CHANGED. *TR
Incident date: Jun 6, 2006
AIR BAG LIGHT STAYS ON AT ALL TIME AND BEEPS. DASH BOARD AND HEAD LIGHT COME ON AND GO OFF AT TIMES ON THEIR OWN. OIL CHANGE LIGHT REMAINS ON AT ALL TIMES EVEN WHEN THERE IS NOT A NEED FOR OIL TO BE CHANGED. *TR
Incident date: Aug 14, 2013
ORIGINALLY I LOST THE CONTROL OF THE ADJUSTMENT OF REAR-VIEW SIDE MIRRORS. REPAIRED BY FORD NOW THE PASSENGER MIRROR WONDERS TO VIEW MY CARS IMAGE. THIS IS DANGEROUS WHEN CHANGING LANES, TO THE RIGHT SIDE. *TR
Incident date: Aug 14, 2013
ORIGINALLY I LOST THE CONTROL OF THE ADJUSTMENT OF REAR-VIEW SIDE MIRRORS. REPAIRED BY FORD NOW THE PASSENGER MIRROR WONDERS TO VIEW MY CARS IMAGE. THIS IS DANGEROUS WHEN CHANGING LANES, TO THE RIGHT SIDE. *TR
Incident date: May 20, 2013
WHEN DRIVING THE CAR IT WILL SHIFT FROM DRIVE TO S1, S2, S3, S4, IT WILL DECREASE IN SPEED, LIKE A HESITATION AND SLOWING DOWN. I AM AFRAID IF THIS CONSTANTLY HAPPENS SOME ONE WILL HIT ME IN THE REAR., CAUSING A SERIOUS ACCIDENT. WE HAVE TAKEN THIS CAR IN TWICE FOR REPAIRS, STILL ISN'T FIXED. FIRST, OH ITS NEED TO BE PUT ON THE COMPUTER AND RECALIBRATED. SECOND, AFTER TEST DRIVING THE DEALERSHI... Read more
Incident date: May 20, 2013
WHEN DRIVING THE CAR IT WILL SHIFT FROM DRIVE TO S1, S2, S3, S4, IT WILL DECREASE IN SPEED, LIKE A HESITATION AND SLOWING DOWN. I AM AFRAID IF THIS CONSTANTLY HAPPENS SOME ONE WILL HIT ME IN THE REAR., CAUSING A SERIOUS ACCIDENT. WE HAVE TAKEN THIS CAR IN TWICE FOR REPAIRS, STILL ISN'T FIXED. FIRST, OH ITS NEED TO BE PUT ON THE COMPUTER AND RECALIBRATED. SECOND, AFTER TEST DRIVING THE DEALERSHI... Read more
Incident date: Dec 12, 2008
I HAVE A REPEATED PROBLEM WHERE EXCESSIVE CORROSION AROUND THE WHEEL RIM CAUSES A LOSS OF TIRE PRESSURE. I HAVE TO REPEATEDLY HAVE A MECHANIC GRIND AND RESEAL THE WHEEL RIM. BEAD SEALER ALONE IS INEFFECTIVE DUE TO THE LEVEL OF CORROSION. I CAN LOSE 15 -20 LBS OF PRESSURE IN AN HOUR WHEN THIS OCCURS. I HAVE HAD TWO TIRES THAT HAVE BEEN DAMAGED BY A RAPID LOSS OF PRESSURE. I AM CONCERNED TO TAKE THE... Read more
Incident date: Jul 16, 2014
TL* THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE PARKED, HE WAS MADE AWARE THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED AND REMAINED IN THE CONTACT'S DRIVE WAY, WHICH WAS ADVISED BY THE FIRE DEPARTMENT. THE FIRE DEPARTMENT STATED THAT THE FIRE STARTED FROM UNDER THE HOOD ON THE DRIVER'S SIDE BUT THE DIRECT ORIGINA ... Read more
Fire
Incident date: Mar 1, 2014
MY PARENTS BOUGHT THE CAR AS A CERTIFIED / PRE-OWNED WHEN IT WAS 6 MONTHS OLD. WITHIN THE PAST SIX MONTHS THE TOWN CAR WILL SUDDENLY TRY TO ACCELERATE, (OR THE ENGINE WILL RUN UP TO THE REDLINE ON THE TACHOMETER.) IT WILL LITERALLY SPIN THE BACK TIRES WHILE BOTH THE DRIVERS FEET ARE ON THE BRAKE PEDAL. WE ARE CONTACTING THE DEALER THIS WEEK. THIS IS GETTING MORE AND MORE OFTEN. *TR
Incident date: Mar 1, 2014
MY PARENTS BOUGHT THE CAR AS A CERTIFIED / PRE-OWNED WHEN IT WAS 6 MONTHS OLD. WITHIN THE PAST SIX MONTHS THE TOWN CAR WILL SUDDENLY TRY TO ACCELERATE, (OR THE ENGINE WILL RUN UP TO THE REDLINE ON THE TACHOMETER.) IT WILL LITERALLY SPIN THE BACK TIRES WHILE BOTH THE DRIVERS FEET ARE ON THE BRAKE PEDAL. WE ARE CONTACTING THE DEALER THIS WEEK. THIS IS GETTING MORE AND MORE OFTEN. *TR
Incident date: Mar 1, 2014
MY PARENTS BOUGHT THE CAR AS A CERTIFIED / PRE-OWNED WHEN IT WAS 6 MONTHS OLD. WITHIN THE PAST SIX MONTHS THE TOWN CAR WILL SUDDENLY TRY TO ACCELERATE, (OR THE ENGINE WILL RUN UP TO THE REDLINE ON THE TACHOMETER.) IT WILL LITERALLY SPIN THE BACK TIRES WHILE BOTH THE DRIVERS FEET ARE ON THE BRAKE PEDAL. WE ARE CONTACTING THE DEALER THIS WEEK. THIS IS GETTING MORE AND MORE OFTEN. *TR
Incident date: Jun 2, 2014
GAS TANK STARTED LEAKING RANDOMLY AT 80,000 MILES. VEHICLE HAS ALWAYS BEEN GARAGE STORED AND MAINTAINED BY THE DEALER. I HAVE SEEN AND HEARD OF A LOT OF OTHER PEOPLE HAVING THE SAME ISSUES WITH 07-10 LINCOLN MKX AND FORD EDGE OF THE SAME YEAR. *TR
Incident date: Jun 11, 2014
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE KNUCKLE WAS RUSTED AND THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 245,000.
Incident date: Jul 20, 2013
AIR BAG DASH LIGHT ON, THERE ARE 5 BEEPS FIVE TIMES EVERY HALF HOUR. *TR
Incident date: Jun 14, 2014
CONSIDER INCLUDING TOWN CARS IN THE LATEST FORD CROWN VIC, MERC GRAN MARQUIS, MARAUDER 500K CAR STEERING ISSUE. WHILE CHANGING THE OIL ON MY 2003 TOWN CAR ONE MONTH AGO, I FOUND A HEAT SHIELD FROM THE EXHAUST MANIFOLD LAYING PARALLEL TO AND ON THE STEERING SHAFT STUCK BETWEEN THE SHAFT AND THE UPPER CONTROL ARM SUPPORT AND VEHICLE FRAME. THE BOLTS HOLDING THE SHIELD AS WELL AS MOUNTING TABS ON THE... Read more
Incident date: Jul 12, 2014
SECOND TIME THE SPARK PLUG BLEW OUT OF THE TRITON 54 HEAD.. TRAINED TEC PERFORMED IT THE FIRST TIME SERT INSTALL AND WORKED FINE. HE DIDN'T TOUCH THE FACTORY PLUGS ON THE OTHER CYLINDERS. BUT THOSE BLEW OUT THIS IS A FORD DESIGN ERROR AND FLAW BUT THEY REFUSE TO ACKNOWLEDGE IT. INSTEAD THEY RATHER BLAME THE TECHS AND THE CUSTOMER. *TR
Incident date: Jul 12, 2014
SECOND TIME THE SPARK PLUG BLEW OUT OF THE TRITON 54 HEAD.. TRAINED TEC PERFORMED IT THE FIRST TIME SERT INSTALL AND WORKED FINE. HE DIDN'T TOUCH THE FACTORY PLUGS ON THE OTHER CYLINDERS. BUT THOSE BLEW OUT THIS IS A FORD DESIGN ERROR AND FLAW BUT THEY REFUSE TO ACKNOWLEDGE IT. INSTEAD THEY RATHER BLAME THE TECHS AND THE CUSTOMER. *TR
Incident date: Jul 6, 2006
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ EQUIPPED WITH PIRELLI TIRES, TIRE SIZE: 245/40R19, TIRE LINE: PZERO NERO ALL SEASON, AND DOT NUMBER UN93L6384813. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE DISCOVERED THAT THREE OF THE TIRES EXHIBITED BLISTERS AROUND THE SIDE WALLS. THE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 4,491 AND... Read more
Incident date: Jan 2, 2013
SERIOUS SAFETY ISSUE. NO OR INTERMITTENT EXTERIOR LIGHTING AT NIGHT. DEFECTIVE (LCM) LIGHTING CONTROL MODULE. FORD RECALL CALLED (CUSTOMER SATISFACTION PROGRAM) "14NO1" INDICATES DEFECTIVE LIGHTING CONTROL MODULE CONTROLLING EXTERIOR HEADLAMPS, PARKING LAMPS, FRONT SIDE MARKER, REAR TAIL, LICENSE PLATE LIGHTING MAY BE INTERMITTENT OR INOPERATIVE. E-MAIL SENT TO ALL U.S. FORD LINCOLN/MERCURY DEALE... Read more
Incident date: Jan 2, 2013
SERIOUS SAFETY ISSUE. NO OR INTERMITTENT EXTERIOR LIGHTING AT NIGHT. DEFECTIVE (LCM) LIGHTING CONTROL MODULE. FORD RECALL CALLED (CUSTOMER SATISFACTION PROGRAM) "14NO1" INDICATES DEFECTIVE LIGHTING CONTROL MODULE CONTROLLING EXTERIOR HEADLAMPS, PARKING LAMPS, FRONT SIDE MARKER, REAR TAIL, LICENSE PLATE LIGHTING MAY BE INTERMITTENT OR INOPERATIVE. E-MAIL SENT TO ALL U.S. FORD LINCOLN/MERCURY DEALE... Read more
Incident date: May 12, 2014
AIR BAG DASH LIGHT ON, THERE ARE 5 BEEPS FIVE TIMES EVERY HALF HOUR. REPAIR SHOP/LINCOLN DEALER SAYS IT'S A SEAT BELT SENSOR FAILURE. SEAT BELT MAKER WENT OUT OF BUSINESS. LINCOLN WILL NOT GUARANTEE THAT A REPLACEMENT BELT FROM THEIR STOCK WILL WORK. COST TO REPLACE SEAT BELT PARTS AND LABOR $700.00. PER MANY BLOG SITES THIS IS A PROBLEM THAT FORD/LINCOLN HAS NOT ADDRESSED. WHEN QUESTIONED LINCOLN... Read more
Incident date: May 12, 2014
AIR BAG DASH LIGHT ON, THERE ARE 5 BEEPS FIVE TIMES EVERY HALF HOUR. REPAIR SHOP/LINCOLN DEALER SAYS IT'S A SEAT BELT SENSOR FAILURE. SEAT BELT MAKER WENT OUT OF BUSINESS. LINCOLN WILL NOT GUARANTEE THAT A REPLACEMENT BELT FROM THEIR STOCK WILL WORK. COST TO REPLACE SEAT BELT PARTS AND LABOR $700.00. PER MANY BLOG SITES THIS IS A PROBLEM THAT FORD/LINCOLN HAS NOT ADDRESSED. WHEN QUESTIONED LINCOLN... Read more
Incident date: Jul 8, 2014
THE AIRBAG INDICATOR LIGHT CAME ON FOR A DAY THEN GOES OFF AND A COUPLE DAYS LATER COME ON AGAIN. WE HAVEN'T TAKEN IT IN YET BUT WE WILL SOON. *TR
Incident date: Jul 10, 2014
AFTER GETTING A LOW TIRE PRESSURE WARNING, I WENT TO TIRE STORE AND THEY SHOWED ME THE CORROSION TO THE CHROME AND EXPLAINED HOW IT WILL AFFECT THE TIRE AND THE WHEEL. I WAS NOTIFIED THAT I AM GOING TO CONSTANTLY HAVE ISSUES WITH LOW TIRE PRESSURE UNLESS I REPLACE THE WHEELS. *TR
Incident date: Jul 9, 2014
MY HUSBAND WAS EXITING THE PASSENGER SIDE WITH THE DOOR OPEN AND HAD HIS RIGHT HAND ON THE DOOR FRAME, FINGERS ON THE EDGE OF THE ROOF. I HAD JUST SHUT THE CAR OFF AND PUSHED THE BUTTON TO CLOSE THE LARGE PANORAMA SUNROOF. THE SUNROOF IS ABOVE THE CAR AND OVER THE BACK WINDOW WHEN IT'S OPEN, SO IT WAS COMING FORWARD AND DOWN AND CLOSED ON TOP OF HIS FINGERS. HE WAS SCREAMING IN PAIN AND I HAD T... Read more
Incident date: Jul 9, 2014
MY HUSBAND WAS EXITING THE PASSENGER SIDE WITH THE DOOR OPEN AND HAD HIS RIGHT HAND ON THE DOOR FRAME, FINGERS ON THE EDGE OF THE ROOF. I HAD JUST SHUT THE CAR OFF AND PUSHED THE BUTTON TO CLOSE THE LARGE PANORAMA SUNROOF. THE SUNROOF IS ABOVE THE CAR AND OVER THE BACK WINDOW WHEN IT'S OPEN, SO IT WAS COMING FORWARD AND DOWN AND CLOSED ON TOP OF HIS FINGERS. HE WAS SCREAMING IN PAIN AND I HAD T... Read more
Incident date: Jul 3, 2014
MY VEHICLE HAD A RECALLED AND THE WORK WAS PERFORMED AT CROUSE FORD IN PENNSYLVANIA IN JUNE 18 2002. UNFORTUNATE FROM THE INFORMATION I RECEIVED ON THE RECALL, THE INITIAL INSPECTION AND WORK WAS NEVER DONE ALTHOUGH THE RECALL WAS SAID TO BE SATISFIED. THE RECALL WAS FOR THE LOWER STEERING SUSPENSION TORQUE ON THE FRONT OF THE VEHICLE BUT THE ONLY WORK WAS PERFORMED BASED ON THE DEALERSHIP NOTES W... Read more
Incident date: Jan 28, 2014
THE LIFT GATE ON MY 2005 LINCOLN AVIATOR CRACKED JUST ABOVE THE EMBLEM FROM THE READ GLASS DOWN TO THE EMBLEM. THE GATE WAS NOT OPEN OR BEEN HIT. JUST WOKE UP ONE MORNING AND THE CRACK WAS THERE. I HAVE NOTICE WHILE DRIVING AROUND THERE ARE SEVERAL OTHER LINCOLN AVIATORS THAT HAVE THE SAME CRACK. *TR
Incident date: Jun 10, 2014
THE PLASTIC GEAR SHIFT UNLOCK LEVER, WHICH IS INSIDE OF A METAL HOUSING UNDERNEATH THE GEAR SHIFT KNOB BROKE OFF. IT IS A VERY POOR DESIGN AND IS A SAFETY HAZARD, BECAUSE ONE CANNOT MOVE THE GEAR SHIFT WITHOUT THE RELEASE BEING RAISED. *TR
Incident date: Jul 1, 2014
I WAS SMELLING GAS FROM MY 2007 MKX. I CHECKED UNDER THE CAR FOR LEAKS AND DIDN'T SEE ANY. MOST TIMES THE SMELL WAS STRONG AFTER FILLING IT, SO I THOUGHT THERE MAY HAVE BEEN A LITTLE SPILL-OFF NEAR THE CAP AND DIDN'T THINK ANYTHING MORE OF IT. A FEW DAYS BEFORE 7/1/2014 THE GAS SMELL WAS REALLY STRONG BOTH OUTSIDE AND INSIDE THE CAR AFTER JUST FILLING IT UP. ON 7/1, I WAS STILL SMELLING GAS AN... Read more
Incident date: Jun 18, 2014
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. THE CONTACT STATED DURING THE WINTER, THE TRANSMISSION WOULD SHIFT GEARS TO LOW INDEPENDENTLY. ALSO, THE CONTACT STATED THAT WITHOUT THE VEHICLE BEING ON, THE TRANSMISSION SHIFTED OUT OF PARK AND ROLLED AWAY. AS A RESULT OF THE FAILURE, THE VEHICLE CRASHED INTO A BARRIER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER 13V594000 (POWER... Read more
Incident date: Jun 22, 2014
WHILE TRAVELING IN TRAFFIC SOUTHBOUND ON I-95 @ 75 MPH IN PALM BEACH COUNTY THERE WAS A SHIFT OF THE RIGHT REAR TO THE RIGHT. I ADJUSTED TO MAINTAIN CONTROL PRESUMING POSSIBLE HIGH WINDS ON THE ROAD. UPON ACCELERATING THERE WAS NO POWER, THEREFORE I APPLIED BRAKES TO COAST TO THE RIGHT SHOULDER AND PUT THE CAR IN PARK (AUTOMOBILE WAS STILL MOVING UNTIL IT CAME TO A COMPLETE STOP). LOOKING AROUND T... Read more
Incident date: Jun 22, 2014
WHILE TRAVELING IN TRAFFIC SOUTHBOUND ON I-95 @ 75 MPH IN PALM BEACH COUNTY THERE WAS A SHIFT OF THE RIGHT REAR TO THE RIGHT. I ADJUSTED TO MAINTAIN CONTROL PRESUMING POSSIBLE HIGH WINDS ON THE ROAD. UPON ACCELERATING THERE WAS NO POWER, THEREFORE I APPLIED BRAKES TO COAST TO THE RIGHT SHOULDER AND PUT THE CAR IN PARK (AUTOMOBILE WAS STILL MOVING UNTIL IT CAME TO A COMPLETE STOP). LOOKING AROUND T... Read more
Incident date: Jun 22, 2014
WHILE TRAVELING IN TRAFFIC SOUTHBOUND ON I-95 @ 75 MPH IN PALM BEACH COUNTY THERE WAS A SHIFT OF THE RIGHT REAR TO THE RIGHT. I ADJUSTED TO MAINTAIN CONTROL PRESUMING POSSIBLE HIGH WINDS ON THE ROAD. UPON ACCELERATING THERE WAS NO POWER, THEREFORE I APPLIED BRAKES TO COAST TO THE RIGHT SHOULDER AND PUT THE CAR IN PARK (AUTOMOBILE WAS STILL MOVING UNTIL IT CAME TO A COMPLETE STOP). LOOKING AROUND T... Read more
Incident date: Jul 8, 2014
SHIFTER WOULD NOT GO INTO PARK FROM REVERSE SOMETIMES WOULD NOT UNLOCK FROM PARK POSITION. SERIOUS PROBLEM WHEN YOUR SHIFTER SHOWS IN DRIVE AND YOU END UP STILL GOING IN REVERSE. READ OTHER COMPLAINTS FROM OWNERS SOUNDS LIKE A DEFECT WHICH COULD CAUSE SERIOUS INJURY OR DEATH. *JS