Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Apr 26, 2014
DRIVER WAS PARKING LINCOLN TOWN CAR. STEPPED ON BRAKE WHILE PUTTING CAR INTO PARK POSITION. CAR SUDDENLY ACCELERATED OVER CONCRETE PARKING STOP AND SLAMMED INTO AN ENTRANCE TO SHOPPING CENTER SIGN THAT WAS IN FRONT OF THE PARKING SPACE. THE CAR ENDED UP WITH THE FRONT OF THE CAR AGAINST THE SIGN AND THE REAR WHEELS OF THE CAR UP AGAINST THE PARKING STOP. ALSO, THE REAR DOOR LOCKS FAILED, AND ... Read more
Crash
LINCOLN
CONTINENTAL
(2001) — SUSPENSION
May 15, 2014
Incident date: Apr 1, 2014
WHILE BACKING THE CAR OUT OF THE DRIVEWAY AFTER IT HAD BEEN SITTING OVERNIGHT, THERE WAS A LOUD POP AND THE FRONT DRIVER'S SIDE TIRE WENT FLAT. AFTER REMOVING THE WHEEL, I SAW THAT THE LARGE COIL SUSPENSION SPRING HAD BROKEN AND THAT THE SHARP END OF THE BROKEN SPRING HAD SLICED OPEN THE INSIDE SIDEWALL OF THE TIRE. THE CAR IS SITTING THE DRIVEWAY WAITING FOR PART I ORDERED. I CAN NOT BELIEVE IT... Read more
LINCOLN
MKZ HYBRID
(2012) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
May 14, 2014
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE TRAVELING 30 MPH, HIS FOOT WAS CAUGHT ON SOMETHING UNDERNEATH THE DASHBOARD WHILE HE WAS MOVING IT FROM THE ACCELERATOR TO THE BRAKE PEDAL. THE FAILURE OCCURRED ON 3 DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 27,300. THE CURRENT MILEAGE WAS 27,348. UPDATED 7/25/14*CN UPD... Read more
LINCOLN
MKZ HYBRID
(2012) — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
May 14, 2014
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE TRAVELING 30 MPH, HIS FOOT WAS CAUGHT ON SOMETHING UNDERNEATH THE DASHBOARD WHILE HE WAS MOVING IT FROM THE ACCELERATOR TO THE BRAKE PEDAL. THE FAILURE OCCURRED ON 3 DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 27,300. THE CURRENT MILEAGE WAS 27,348. UPDATED 7/25/14*CN UPD... Read more
Incident date: Apr 29, 2014
TL* THE CONTACT OWNS A 1992 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 75,000.
Incident date: May 11, 2014
VEHICLE (08 LINCOLN MKX) WAS CRUISING AT 35MPH GOING DOWN SLIGHT INCLINE WHEN SUDDENLY VEHICLE STARTED ACCELERATING ON ITS OWN AT ~3,500RPM. AS THE VEHICLE WAS GOING DOWN HILL AT 35MPH IN A 30MPH ZONE WITH NO OTHER VEHICLES IN SIGHT, NEITHER GAS NOR BRAKES WERE APPLIED AS THERE WAS NO NEED. FOOT WAS OFF BOTH PEDALS UNTIL I REALIZED THAT THE CAR WAS ACCELERATING ON ITS OWN AT AN UNCONTROLLABLE RATE... Read more
Incident date: May 11, 2014
VEHICLE (08 LINCOLN MKX) WAS CRUISING AT 35MPH GOING DOWN SLIGHT INCLINE WHEN SUDDENLY VEHICLE STARTED ACCELERATING ON ITS OWN AT ~3,500RPM. AS THE VEHICLE WAS GOING DOWN HILL AT 35MPH IN A 30MPH ZONE WITH NO OTHER VEHICLES IN SIGHT, NEITHER GAS NOR BRAKES WERE APPLIED AS THERE WAS NO NEED. FOOT WAS OFF BOTH PEDALS UNTIL I REALIZED THAT THE CAR WAS ACCELERATING ON ITS OWN AT AN UNCONTROLLABLE RATE... Read more
Incident date: Dec 16, 2013
IN DECEMBER 2013, I TOOK MY 2009 LINCOLN MKS TO THE DEALER FOR SERVICE BECAUSE IT OCCASIONALLY ACCELERATES BEFORE SLOWING DOWN WHEN I APPLY THE BRAKES. ON A DIFFERENT OCCASION I WAS BEHIND A CAR THAT SLOWED DOWN THEN CAME TO A COMPLETE STOP TO AVOID HITTING A DEER. I APPLIED THE BRAKES, MY CAR SLOWED DOWN AND MADE A WEIRD NOISE AS IF THE CAR WAS TRYING TO START UP; INSTEAD OF COMING TO A COMPLETE ... Read more
Crash
Incident date: Dec 16, 2013
IN DECEMBER 2013, I TOOK MY 2009 LINCOLN MKS TO THE DEALER FOR SERVICE BECAUSE IT OCCASIONALLY ACCELERATES BEFORE SLOWING DOWN WHEN I APPLY THE BRAKES. ON A DIFFERENT OCCASION I WAS BEHIND A CAR THAT SLOWED DOWN THEN CAME TO A COMPLETE STOP TO AVOID HITTING A DEER. I APPLIED THE BRAKES, MY CAR SLOWED DOWN AND MADE A WEIRD NOISE AS IF THE CAR WAS TRYING TO START UP; INSTEAD OF COMING TO A COMPLETE ... Read more
Crash
Incident date: May 1, 2014
WHEN DRIVER DOOR SIDE CLOSE THE AJAR DOOR REMAIN ON. NEED TO CLOSE COUPLES OF TIME BUT STILL NOT RESOLVE A PROBLEM .WHEN I WENT TO AUTO REPAIR SHOP SAME PROBLEM FOR EVERY 2013 LINCOLN MKT . *TR
Incident date: May 1, 2014
PTU LEAKING WITH A BURNING SMELL. SEAL AND GASKET REPLACED UNDER WARRANTY ON 3/1/11 AT 33,463 MILES. PTU IS LEAKING AGAIN IN 2014 AT 78,000 MILES AND THIS TIME THERE IS NO WARRANTY. SEEING ALL THE PTU PROBLEMS ON THE WEB WITH MKX/EDGE VEHICLES FROM 07/08, WONDER WHERE THE ENGINEERS WERE THE DAY THEY DESIGNED THIS PART AND THE REPLACEMENT PART AND WHY FORD DOESN'T FIX THESE 07/08 VEHICLES CORREC... Read more
Incident date: May 8, 2014
WE HAD A 2009 MKS WHICH ACCELERATED BY IT SELF ON APRIL 21, 2014 AND CAUSED MY WIFE TO HIT A TREE AND SPEND THREE DAYS IN THE HOSPITAL AND ALSO TOTALED OUT OUR CAR. NOT KNOWING THAT THERE WAS A PROBLEM WITH THE CAR, WE BROUGHT A 2010 MKS ON MAY 7, 2010 AND ON MAY 8, 2014 WHEN MY WIFE PULLED INTO OUR DRIVEWAY, THAT CAR ALSO HAD AN UNINTENDED ACCELERATION OPPOSITE CAUSING IT TO SURGE AT A HIGH SPEED... Read more
Crash
Incident date: May 8, 2014
WE HAD A 2009 MKS WHICH ACCELERATED BY IT SELF ON APRIL 21, 2014 AND CAUSED MY WIFE TO HIT A TREE AND SPEND THREE DAYS IN THE HOSPITAL AND ALSO TOTALED OUT OUR CAR. NOT KNOWING THAT THERE WAS A PROBLEM WITH THE CAR, WE BROUGHT A 2010 MKS ON MAY 7, 2010 AND ON MAY 8, 2014 WHEN MY WIFE PULLED INTO OUR DRIVEWAY, THAT CAR ALSO HAD AN UNINTENDED ACCELERATION OPPOSITE CAUSING IT TO SURGE AT A HIGH SPEED... Read more
Crash
Incident date: May 8, 2014
WE HAD A 2009 MKS WHICH ACCELERATED BY IT SELF ON APRIL 21, 2014 AND CAUSED MY WIFE TO HIT A TREE AND SPEND THREE DAYS IN THE HOSPITAL AND ALSO TOTALED OUT OUR CAR. NOT KNOWING THAT THERE WAS A PROBLEM WITH THE CAR, WE BROUGHT A 2010 MKS ON MAY 7, 2010 AND ON MAY 8, 2014 WHEN MY WIFE PULLED INTO OUR DRIVEWAY, THAT CAR ALSO HAD AN UNINTENDED ACCELERATION OPPOSITE CAUSING IT TO SURGE AT A HIGH SPEED... Read more
Crash
Incident date: May 6, 2014
THIS VEHICLE DID NOT HAVE A TETHER ANCHOR INSTALLED IN THE DRIVER'S SIDE POSITION IN THE BACK SEAT. THERE WERE TETHER ANCHORS INSTALLED IN THE CENTER & PASSENGER SEATS. THERE WAS THE PLASTIC CAP ON THE DRIVER'S SIDE, BUT LIFTING IT UP REVEALED NO TETHER ANCHOR. THIS IS IN VIOLATION WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD 213 & 225 WHICH REQUIRE ALL VEHICLES 2000 AND NEWER (WEIGHING LESS THAN 8,... Read more
Incident date: Mar 12, 2014
2009 LINCOLN MKS. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION FAILURE. *SMD THE CONSUMER STATED THE VEHICLE HAS A KEYLESS IGNITION MODULE THAT WAS USED TO OPEN THE DOORS AND TO START THE ENGINE. RECENTLY, HE STARTED EXPERIENCING PROBLEMS WITH OPENING THE DOORS. THE CONSUMER HAD TO USE THE EMERGENCY BY-PASS SYSTEM TO START THE ENGINE. ON MARCH 12, 2014, THE CONSUMER RETURNED THE VEHICLE TO T... Read more
Incident date: Apr 12, 2013
HAVE A 2006 LINCOLN ZEPHYR AND THE DASHBOARD HAS BECOME TERRIBLY WARPED WHICH HAS CAUSED MY WINDOW DEFROSTER TO NOT OPERATE PROPERLY. THIS IS SUPPOSE TO BE A LUXURY CAR AND THE DASHBOARD IS AN INTRICATE PART THAT HOUSES THE INSTRUMENT PANEL. LINCOLN/FORD SHOULD RECALL THESE VEHICLES AND FIX THE PROBLEM PLASTIC DOOR HANDLES ARE BREAKING ON ALL DOORS. WINDOW ROLLS UP AND DOWN SCRATCHY. *TR
Incident date: May 3, 2014
BRAKE BOOSTER - I NOTICED THAT WHENEVER I CAME TO A STOP OR SLOWED DOWN - MY CAR WOULD CONTINUE TO ROLL SLIGHTLY EVEN THOUGH I PRESSED DOWN VERY HARD ON THE BRAKES. THE PRESSURE OF THE BRAKE PEDAL BECAME VERY STIFF AND WOULD NOT ALLOW ME TO PRESS DOWN ON IT TOO MUCH AND IT FELT AS IF IT WAS GOING TO LOCK. I EVENTUALLY HAD TO PUT MY CAR IN NEUTRAL WHENEVER I CAME TO A STOP JUST TO BE CAUTIOUS AND ... Read more
Incident date: May 1, 2013
I STARTED MY LINCOLN NAVIGATOR PUT THE CAR IN DRIVE AS I PROCEEDED DRIVE 1/4 WAY,HAD TO STOP,BUT COULD NOT PUT THE VEHICLE IN ANY POSITION AFTER THAT,IN THE MIDDLE OF THE ROAD,COULD NOT MOVE THE TRUCK FROM THAT POSITION. *TR
Crash
Incident date: May 1, 2013
I STARTED MY LINCOLN NAVIGATOR PUT THE CAR IN DRIVE AS I PROCEEDED DRIVE 1/4 WAY,HAD TO STOP,BUT COULD NOT PUT THE VEHICLE IN ANY POSITION AFTER THAT,IN THE MIDDLE OF THE ROAD,COULD NOT MOVE THE TRUCK FROM THAT POSITION. *TR
Crash
Incident date: Jun 5, 2013
VEHICLE HAD EXPERIENCE APPROXIMATELY 6 TIMES THE TRAC CONTROL TURNING OFF WHILE DRIVING. SOON WHILE ACCELERATING ONTO FREEWAY THE LIGHT CAME ON AND THEN A LOAD NOISE. THE ENGINE BLEW WITH NO PRIOR WARNING FROM ANY OF THE VEHICLE CONTROLS EXCEPT FOR THE TRAC CONTROL LIGHT. THE CAR CONTINUES TO SIT IN MY GARAGE BECAUSE I DO NOT HAVE $5000.00 TO FIX IT. *TR
Incident date: Jun 5, 2013
VEHICLE HAD EXPERIENCE APPROXIMATELY 6 TIMES THE TRAC CONTROL TURNING OFF WHILE DRIVING. SOON WHILE ACCELERATING ONTO FREEWAY THE LIGHT CAME ON AND THEN A LOAD NOISE. THE ENGINE BLEW WITH NO PRIOR WARNING FROM ANY OF THE VEHICLE CONTROLS EXCEPT FOR THE TRAC CONTROL LIGHT. THE CAR CONTINUES TO SIT IN MY GARAGE BECAUSE I DO NOT HAVE $5000.00 TO FIX IT. *TR
Incident date: Apr 11, 2014
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH , THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND MADE IT VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT ... Read more
Incident date: Apr 30, 2014
I WAS TURNING THE CORNER OF DAY AVENUE AND 2ND STREET SW. AS I TURNED THE TIRE CAME ALL THE WAY OFF. I LOOKED ONLINE AND RESEARCHED AND SEEN THAT THIS VEHICLE HAS BEEN RECALLED DUE TO THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. I NEED TO KNOW WHAT I NEED TO DO? NHTSA CAMPAIGN #00V359001. *TR
Incident date: Apr 30, 2014
I WAS TURNING THE CORNER OF DAY AVENUE AND 2ND STREET SW. AS I TURNED THE TIRE CAME ALL THE WAY OFF. I LOOKED ONLINE AND RESEARCHED AND SEEN THAT THIS VEHICLE HAS BEEN RECALLED DUE TO THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. I NEED TO KNOW WHAT I NEED TO DO? NHTSA CAMPAIGN #00V359001. *TR
Incident date: Mar 23, 2012
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH , THERE WAS AN IMMEDIATE LOSS OF STEERING CONTROL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED TWO STEERING COLUMN SHAFT ASSEMBLIES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILE... Read more
Incident date: Apr 28, 2014
WHILE TRAVELING AT 40 MPH ON FLAT, SMOOTH TWO LANE ROADWAY THE DRIVER SIDE CURTAIN AND SIDE SEAT AIRBAGS DEPLOYED STRIKING DRIVER ON LEFT SHOULDER AND FACIAL AREA. THERE WAS NO SIDE IMPACT OR ROUGH ROAD PRIOR TO DEPLOYMENT. DRIVER WAS ABLE TO KEEP CONTROL OF VEHICLE AND MOVE TO BERM. DRIVER SUFFERED SOFT TISSUE TRAUMA TO LEFT SHOULDER, UPPER ARM AND FACE. SIDE CURTAIN AIRBAG DAMAGED INTERIOR ROOF ... Read more
1 injured
Incident date: Apr 28, 2014
WHILE TRAVELING AT 40 MPH ON FLAT, SMOOTH TWO LANE ROADWAY THE DRIVER SIDE CURTAIN AND SIDE SEAT AIRBAGS DEPLOYED STRIKING DRIVER ON LEFT SHOULDER AND FACIAL AREA. THERE WAS NO SIDE IMPACT OR ROUGH ROAD PRIOR TO DEPLOYMENT. DRIVER WAS ABLE TO KEEP CONTROL OF VEHICLE AND MOVE TO BERM. DRIVER SUFFERED SOFT TISSUE TRAUMA TO LEFT SHOULDER, UPPER ARM AND FACE. SIDE CURTAIN AIRBAG DAMAGED INTERIOR ROOF ... Read more
1 injured
Incident date: Apr 25, 2014
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, A PASSENGER'S FOOT BECAME TRAPPED IN THE RETRACTABLE RUNNING BOARD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5500.
Incident date: Apr 24, 2014
ON JUNE 20 2012 I PURCHASED 4 GOODYEAR VIVA AUTHORITY TIRES 225/70/16.ON APRIL 24 2014 I NOTICED I WAS LOSING AIR ON MY FRONT LEFT TIRE! I WENT TO WALMART# 01698 IN HOOKSETT,N.H.,AND WAS TOLD MY TIRE HAD DRY ROTTED,THE OUTSIDE SIDEWALL LOOKED FINE, THE INSIDE SIDEWALL HOWEVER LOOKED LIKE IT WAS ABOUT TO SPLIT IN TWO,THE MANAGER SAID THERE WAS NO EVIDENCE OF AN IMPACT AND THE TIRE WAS PRO-RAT... Read more
Incident date: Apr 24, 2014
BOB UTTER FORD AUTO DEALERSHIP IN SHERMAN, TX TRIED TO SELL US A CAR THAT THE ODOMETER READING DIDN'T MATCH THE CARFAX OR ITS OWN REGISTRATION STICKER ON THE WINDSHIELD. WHEN WE RETURNED THE VEHICLE THEY BECAME VERBALLY CONFRONTATIONAL TO US. WE REQUESTED THE PAPERWORK THEY HAD MADE US SIGN TO TAKE THE VEHICLE HOME FOR AN OVERNIGHT TEST DRIVE. IT HAD OUR PERSONAL IDENTIFICATION INFORMATION ON IT T... Read more
Incident date: Apr 24, 2013
TL* THE CONTACT OWNS 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE PROBLEM RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Incident date: Apr 25, 2014
PULLING INTO A SPACE IN A PARKING LOT, UPON APPLICATION OF THE FOOT BRAKE, THE CAR EXPERIENCED SUDDEN UNEXPECTED ACCELERATION, JUMPED THE CURB, AND STRUCK A TREE IN FRONT OF THE PARKING SPACE. ACCELERATION STOPPED WHEN THE CAR WAS SHIFTED OUT OF D INTO P. FRONT BUMPER OF THE CAR WAS DAMAGED, AND A WRECKER HAD TO BE CALLED TO PULL THE CAR OVER THE CURB, WHICH WAS PREVENTING BACKING UP THE CAR. FORT... Read more
Crash
Incident date: Nov 11, 2012
I HAVE A 2006 LINCOLN ZEPHYR AND THE DASHBOARD HAS BECOME TERRIBLY WARPED WHICH HAS CAUSED MY WINDOW DEFROSTER TO NOT OPERATE PROPERLY. THIS IS SUPPOSE TO BE A LUXURY CAR AND THE DASHBOARD IS AN INTRICATE PART THAT HOUSES THE INSTRUMENT PANEL. LINCOLN/FORD SHOULD RECALL THESE VEHICLES AND FIX THE PROBLEM. SO FAR THE ONLY OTHER PROBLEM I'VE EXPERIENCE WAS WITH THE STEERING WHICH WAS REPAIRED UNDER ... Read more
Incident date: Mar 12, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND CASUED THE WHEEL TO BECOME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN PERFORMED THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE UPPER INTERMEDIATE ... Read more
Incident date: Oct 7, 2003
TL* THE CONTACT OWNS A 1991 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT CRASHED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE VIN WAS UNKNOWN.
Crash
Incident date: May 3, 2011
CAR LOST POWER ON TURN INTO TRAFFIC, WRENCH LIGHT AND CHECK ENGINE LIGHTS WENT ON CAR, CAR WENT ON "LIMP HOME" MODE AS I ENTERED ONTO THE HIGHWAY AT VERY LOW SPEED. *TR
Incident date: May 3, 2011
CAR LOST POWER ON TURN INTO TRAFFIC, WRENCH LIGHT AND CHECK ENGINE LIGHTS WENT ON CAR, CAR WENT ON "LIMP HOME" MODE AS I ENTERED ONTO THE HIGHWAY AT VERY LOW SPEED. *TR
Incident date: Apr 15, 2014
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL SEIZED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS BEING DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Incident date: Mar 24, 2014
WHEELS ARE 19". SPARE TIRE IS 17".DROVE A 100 MILES ON THE SPARE. AFTER WHEELS WAS REPLACE. I HAD TO HAVE 4 WHEEL ALIGNMENT CORRECTED. SERVICE DEPT. SAID A CONTROL ARM HAD SHIFTED. STANDARD WHEELS ARE 18". I HAD 19" FACTORY INSTALLED WHEELS. THERE IS A FULL SIZE SPARE AVAILABLE WHICH DID NOT COME WITH THE CAR. *TT
Incident date: Mar 24, 2014
WHEELS ARE 19". SPARE TIRE IS 17".DROVE A 100 MILES ON THE SPARE. AFTER WHEELS WAS REPLACE. I HAD TO HAVE 4 WHEEL ALIGNMENT CORRECTED. SERVICE DEPT. SAID A CONTROL ARM HAD SHIFTED. STANDARD WHEELS ARE 18". I HAD 19" FACTORY INSTALLED WHEELS. THERE IS A FULL SIZE SPARE AVAILABLE WHICH DID NOT COME WITH THE CAR. *TT
LINCOLN
MKZ
(2014) — POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Apr 16, 2014
Incident date: Mar 22, 2014
COPY OF EMAIL TO FORD MOTOR ON APRIL 16, 2014: WE RECENTLY LEASED A 2014 LINCOLN MKZ. THE NEW PUSH BUTTON SHIFT CONTROL THAT WE ARE NOT ACCUSTOMED TO, RESULTED IN AN ACCIDENT WITH $1187 WORTH OF DAMAGES TO THE FRONT END. FORTUNATELY, THERE WERE NO INJURIES AND THE BUILDING/DRAIN PIPE WE HIT DID NOT SUSTAIN DAMAGE REQUIRING A POLICE REPORT OR INSURANCE CLAIM. SUMMARY: CAR LEASED FROM STAR LINCOL... Read more
Crash
Incident date: Mar 20, 2014
VEHICLE WAS PARKED AND TURNED OFF WHEN IT SUDDENLY EXPLODED. *TT
Fire
Incident date: Apr 12, 2014
CAME TO A STOP AT STOP SIGN. MADE A LEFT HAND TURN AT APPROX. 7 MPH. WHILE THE CAR WAS MOVING AT WENT FROM DRIVE TO NEUTRAL AND THEN INTO PARK. THIS IS THE 3RD TIME IT HAS HAPPENED. CAR WAS TAKEN BACK TO DEALER ON 4/14 FOR REPAIRS. THIS IS ALSO THE 3RD ELECTRICAL SYSTEM MALFUNCTION. *JS
Incident date: Apr 12, 2014
CAME TO A STOP AT STOP SIGN. MADE A LEFT HAND TURN AT APPROX. 7 MPH. WHILE THE CAR WAS MOVING AT WENT FROM DRIVE TO NEUTRAL AND THEN INTO PARK. THIS IS THE 3RD TIME IT HAS HAPPENED. CAR WAS TAKEN BACK TO DEALER ON 4/14 FOR REPAIRS. THIS IS ALSO THE 3RD ELECTRICAL SYSTEM MALFUNCTION. *JS
Incident date: Jan 1, 2014
NO BRAKES TILL ENGINE WARMS UP. PEDAL GOOD BUT NO BRAKES. NEW PADS AND ROTORS. NO IDIOT LITE. MECHANIC CAN'T FIGURE OUT WHY IT DOES THIS. *JS
Incident date: Mar 31, 2010
VEHICLE WAS PURCHASED USED FROM A 3RD PARTY IN MARCH 2010 WITH 46,000 MILES AND WAS UNDER FACTORY WARRANTY. WE DISCOVERED THE WHEELS HAD CHROME FLAKING BADLY SOON AFTER PURCHASE, AND ROB SIGHT LINCOLN MERCURY (NOW DBA ROB SIGHT FORD) ONLY AGREED TO REPLACE TWO OF THE WHEELS UNDER WARRANTY CLAIMING IT WAS A COSMETIC ISSUE. SINCE THE CAR HAD BEEN PURCHASED THROUGH ANOTHER DEALER, ROB SIGHT WAS HES... Read more
Incident date: Apr 1, 2014
2010 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO STEERING LINKAGE SHAFT DUE TO CORROSION RECALL. CONSUMER STATES 2004 LINCOLN TOWN CAR WITH SAME ISSUE IS NOT UNDER RECALL. *SMD THE CONSUMER STATED HE HAD DIFFICULTY TURNING THE STEERING WHEEL DUE TO CORROSION OF THE LINKAGE SHAFT BEING VERY CORRODED. THE COST OF THE REPAIR WAS $ 296.80. IT HAD RUSTED OUT AND MADE THE VEHICLE NEARLY IMPOSSIBL... Read more
Incident date: Feb 17, 2014
I WAS GOIN DOWN HIGHWAY AT 65, I SMELLED GAS PULLED OVER AN GAS WAS LEAKING ON GROUND, TOOK TO FORD DEALER, THEY SAID I NEEDED A GAS TANK, I TOLD THEM I HAD ESP WARRANTY, THEY FIXED, BUT WARRANTY SAID THEY WOULD NOT PAY , SAID RUST WAS CAUSE. LEAK WAS AT TOP OF TANK, NOT BOTTOM WHERE RUST WOULD BE. *TR
LINCOLN
CONTINENTAL
(1998) — UNKNOWN OR OTHER
Apr 9, 2014
Incident date: Apr 9, 2014
I AM ONE PERSON AMONG MANY THAT HAVE BEEN HAVING MANY PROBLEMS WITH THE FORD FRONT WHEEL DRIVE TRANSMISSION. BOUGHT MY 98 LINCOLN CONTINENTAL WITH 97000 MILES ON IT, AT 109000 MILES HAD TO PAY 2400 TO HAVE THE TRANSMISSION PULLED AND REBUILT. I'M 65 YEARS OLD AND HAVE NEVER EVEN HIT THE PASSING GEAR. AT 155000 MILES IT HAD TO GET PULLED AGAIN. 1500 DOLLARS AT THST TIME. NOW WITH 175000 MILES O... Read more