Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Feb 6, 2014
UPON MORNING START UP, THERE IS A HIGH PITCH WHISTLING SOUND WHICH LASTS APX THE FIRST 15 MINUTES OF DRIVING TIME.IT CAN BE HEARD INSIDE & OUTSIDE THE CAR & WITH THE RADIO ON OR OFF.I HAVE COMPLAINED SINCE ABOUT FEB 2014 ABOUT THIS SOUND WHILE THE CAR WAS STILL UNDER ITS BUMPER TO BUMPER WARRANTY.I REQUESTED EACH TIME THAT THE DEALERSHIP HAVE A FEMALE LISTEN FOR THE NOISE AND THEY DID NOT DO THAT... Read more
Incident date: Apr 1, 2010
NEED TO KNOW IF ACCIDENT TO THIS VEHICLE. *TR
Crash
Incident date: Apr 1, 2010
NEED TO KNOW IF ACCIDENT TO THIS VEHICLE. *TR
Crash
Incident date: Oct 8, 2014
COMING TO A STOP APPLIED THE BRAKES PEDDLE WENT TO THE FLOOR MADE A STRANGE NOISE WOULD NOT STOP.ALMOST RAN INTO THE BACK OF THE CAR IN FRONT OF ME.CHECKED OUT COULD NOT FIND ANYTHING WRONG EXCEPT SMALL AMOUNT OF BRAKE FLUID AROUND THE MASTER CYLINDER AT THE CAP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Sep 2, 2014
SEAT PASSENGER SIDE AIRBAG LUMBAR BULGED OUT. AIR CONDITION MOTOR MAKING WHINING NOISE. BODY RUST. *TR
Incident date: Sep 2, 2014
SEAT PASSENGER SIDE AIRBAG LUMBAR BULGED OUT. AIR CONDITION MOTOR MAKING WHINING NOISE. BODY RUST. *TR
Incident date: Sep 2, 2014
SEAT PASSENGER SIDE AIRBAG LUMBAR BULGED OUT. AIR CONDITION MOTOR MAKING WHINING NOISE. BODY RUST. *TR
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. WHILE DRIVING DURING INCLEMENT WEATHER AT 60 MPH, THE FRONT PASSENGER SIDE TIRE LOCKED WHENEVER THE BRAKES WERE ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT STATED THAT THE IGNITION TURNED ON INDEPENDENTLY. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,100.
Incident date: May 16, 2013
2005 LINCOLN NAVIGATOR CURRENTLY WITH 97000 MILES. MAJOR FRAME RUST IN FRONT END,RADIATOR SUPPORTS ARE ALMOST COMPLETELY ROTTED THROUGH. HAVE READ NUMEROUS COMPLAINTS ABOUT RADIATORS DROPPING DUE TO FRAME ROTTING. MAIN SECTION OF TRUCK FRAME HAS A HOLE IN IT DUE TO RUST AS WELL. FRAME INTEGRITY IS COMPROMISED AND COULD CAUSE MAJOR SAFETY ISSUES. *TR
Incident date: May 15, 2012
THE WHEELS HAVE STOPPED HOLDING AIR FOR ANY AMOUNT OF TIME. REGARDLESS OF TEMPERATURE, SPEED, MILEAGE. MECHANICS HAVE REPORTED THAT BECAUSE OF THE FLAKING CHROME WHEELS, THEY WILL NOT HOLD AIR CORRECTLY FOR ANY AMOUNT OF TIME. HAVE PAID OVER $20 ON SEVERAL OCCASIONS TO HAVE BEAD SEAL, WHICH MAY OR MAY NOT HELP UNTIL THE TIRES HAVE TO BE REPLACED BECAUSE OF UNUSUAL WEAR BECAUSE OF UNDER INFLATION. ... Read more
Incident date: Oct 30, 2009
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE TIRES BECAME FLAT. THE CONTACT MENTIONED THAT THE TIRES WERE INFLATED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT BOTH OF THE REAR TIRES EXHIBITED THE FAILURE AS WELL. THE VEHICLE WAS INSPECTED AND WAS FOUND THAT THE TIRE VALVE STEMS WERE CRACK AND NEEDED TO BE REPLACED. THE ... Read more
Incident date: Oct 30, 2009
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE TIRES BECAME FLAT. THE CONTACT MENTIONED THAT THE TIRES WERE INFLATED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT BOTH OF THE REAR TIRES EXHIBITED THE FAILURE AS WELL. THE VEHICLE WAS INSPECTED AND WAS FOUND THAT THE TIRE VALVE STEMS WERE CRACK AND NEEDED TO BE REPLACED. THE ... Read more
Incident date: Aug 11, 2014
DRIVING DOWN A CITY STREET MY VEHICLE HIT A POT HOLE IN THE ROAD. THIS WAS NOT A VERY DEEP HOLE, JUST A NORMAL INCIDENT YOU WOULD SEE WHEN DRIVING. AFTER HITTING THE POT HOLE THE BRAKE PEDAL WOULD GO ALMOST COMPLETELY TO THE FLOOR. IT WAS VERY DANGEROUS TO STOP. THE PROBLEM WOULD GRADUALLY CORRECT ITSELF USUALLY AFTER SEVERAL DAYS OF DRIVING. *TR
Incident date: Oct 25, 2014
TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED AND EXHIBITED NUMEROUS OTHER MECHANICAL ISSUES. THE CONTACT STATED THAT THE TIRES WERE BALD, THE AIR BAG LIGHT ILLUMINATED, AND THE BRAKES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, TIRES, AND PARTS OF THE ENGINE NEEDED TO BE REPAIRED. THE MA... Read more
Incident date: Oct 25, 2014
TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED AND EXHIBITED NUMEROUS OTHER MECHANICAL ISSUES. THE CONTACT STATED THAT THE TIRES WERE BALD, THE AIR BAG LIGHT ILLUMINATED, AND THE BRAKES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, TIRES, AND PARTS OF THE ENGINE NEEDED TO BE REPAIRED. THE MA... Read more
Incident date: Oct 25, 2014
TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED AND EXHIBITED NUMEROUS OTHER MECHANICAL ISSUES. THE CONTACT STATED THAT THE TIRES WERE BALD, THE AIR BAG LIGHT ILLUMINATED, AND THE BRAKES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, TIRES, AND PARTS OF THE ENGINE NEEDED TO BE REPAIRED. THE MA... Read more
Incident date: Jun 24, 2014
THE IGNITION SWITCH GIVES SPARKS AND COULD IGNITE THE CAR. FORD ADMITS OTHER 1988 LINCOLN TOWN CARS HAVE A IGNITION SWITCH PROBLEM AND REPLACES THEM. THEY HAVE NOT INCLUDED MY VIN ON THE DEFECT AND REPLACEMENT LIST; HOWEVER, IT IS DEFECTIVE AND COULD IGNITE A FIRE AT ANY TIME. *TR
Fire
Incident date: Jun 24, 2014
THE IGNITION SWITCH GIVES SPARKS AND COULD IGNITE THE CAR. FORD ADMITS OTHER 1988 LINCOLN TOWN CARS HAVE A IGNITION SWITCH PROBLEM AND REPLACES THEM. THEY HAVE NOT INCLUDED MY VIN ON THE DEFECT AND REPLACEMENT LIST; HOWEVER, IT IS DEFECTIVE AND COULD IGNITE A FIRE AT ANY TIME. *TR
Fire
Incident date: Nov 10, 2010
THE TRANSMISSION SUDDENLY FAILS WHEN IN OVERDRIVE. THIS FAILURE OCCURS ON THE HIGHWAY AT HIGH SPEED AND COULD CAUSE AN ACCIDENT BECAUSE THE CAR GOES OUT OF CONTROL. *TR
Crash
1 injured
Incident date: Oct 14, 2014
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING LOW SPEEDS, A LOUD ABNORMAL NOISE EMITTED FROM THE VEHICLE WHEN MAKING A TURN OR HITTING A DIP IN THE ROAD. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT SUSPENSION LOWER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE F... Read more
Incident date: Oct 2, 2012
I HAVE HAD THIS CAR SINCE 2004. NO ONE DRIVES IT BUT ME. THIS AIR BAG LIGHT HAS BEEN ON FOR ABOUT 2 YRS. OR MORE. IT STAYS ON AND SOMETIMES WHILE DRIVING THE AIRBAG CHIMES JUST KEEPS RIGHT ON CHIMING FOREVER. DOES THIS MEAN THAT I AM NOT PROTECTED BY MY AIR BAGS. THIS CAR HAS NEVER EVER EVEN BEEN IN A FENDER BENDER. NO ACCIDENTS, THAT I THOUGHT IS SUPPOSE TO TRIGGER THIS AIR BAG LIGHT TO STAY ON... Read more
Incident date: Sep 3, 2014
I HAD JUST PURCHASED THIS VEHICLE AND WAS DRIVING IT HOME FROM THE CAR DEALERSHIP. WHILE PRESSING ON THE BRAKE PEDAL WITH MY RIGHT FOOT TO STOP AT A TRAFFIC LIGHT, THE BRAKE PEDAL WENT DOWN SO FAR THAT MY RIGHT FOOT BEGAN TO ALSO PRESS ON THE ACCELERATOR PEDAL WHILE THAT SAME FOOT WAS STILL ON THE BRAKE PEDAL. AS MY RIGHT FOOT WAS THEN PRESSING ON BOTH PEDALS (BRAKE AND ACCELERATOR), THE CAR BEGAN... Read more
Incident date: Sep 3, 2014
I HAD JUST PURCHASED THIS VEHICLE AND WAS DRIVING IT HOME FROM THE CAR DEALERSHIP. WHILE PRESSING ON THE BRAKE PEDAL WITH MY RIGHT FOOT TO STOP AT A TRAFFIC LIGHT, THE BRAKE PEDAL WENT DOWN SO FAR THAT MY RIGHT FOOT BEGAN TO ALSO PRESS ON THE ACCELERATOR PEDAL WHILE THAT SAME FOOT WAS STILL ON THE BRAKE PEDAL. AS MY RIGHT FOOT WAS THEN PRESSING ON BOTH PEDALS (BRAKE AND ACCELERATOR), THE CAR BEGAN... Read more
Incident date: Oct 13, 2014
AFTER I START THE VEHICLE AND FASTEN THE DRIVER SEAT BELT, THE VEHICLE GENERATES A SERIES TO 5 CHIME SOUNDS AND THEN PAUSES FOR A FEW SECONDS, THEN IT REPEATS THE 5 CHIME SOUNDS. THE SET OF 5 CHIME SOUNDS ARE REPEATED A TOTAL OF 5 TIMES TOTALING 25 CHIME SOUNDS. ADDITIONALLY, THE CHIME PATTERN SOUNDS AGAIN EXACTLY AS BEFORE AFTER THE VEHICLE IS IN USE FOR ABOUT 30 MINUTES, THEN THE CHIME SEQUENCE ... Read more
Incident date: Oct 15, 2014
MY FATHER WAS INVOLVED IN AN T-BONE ACCIDENT WHICH TOTALED BOTH VEHICLES. NOT ONE OF HIS AIRBAGS DEPLOYED. I UNDERSTAND THE FRONT NOT DEPLOYING BUT NEITHER OF THE SIDE BAGS DEPLOYED AS WELL. *TR
Crash
2 injured
Incident date: Oct 1, 2014
2004 LINCOLN LEAKS ON PASSENGER SIDE UNDER GLOVEBOX AREA, DURING MODERATE TO HARD RAIN, SEEMS TO BE MUCH WORSE WHILE STANDING STILL. PASSENGER CARPET FLOODS AND VEHICLE MUST HAVE 'SHOP VAC' TREATMENT TO GET ALL THE WATER OUT OF THE CAR AND CARPET. LEAVES THE CARPET STAINED AND MUSTY SMELLING. NOW I MUST PUT A LARGE TRASH SACK UNDER THE PASSENGER WINDSHIELD WIPER BLADE SO IF IT RAINS THE CAR WO... Read more
Incident date: Oct 1, 2014
WHILE DRIVING THE CAR IT MISFIRES IT DOESN'T WANT TO GO ON ACCELERATION..IT IS LEAKING OIL INTO THE SPARK PLUG WELLS AND AFFECTING COILS..THERE WAS A EXTENSION WARRANTY ON THESE PARTS.BUT IT WAS 10 YEARS OR 100000 MILE . I DIDN'T PURCHASE THIS CAR TILL AFTER IT ALREADY HAD MORE THAN 100000 MILES SO I WAS UNAWARE OF THESE EXTENSIONS AND TIME FRAMES..I SPOKE WITH FORD/LINCOLN AND BASICALLY TOLD THE ... Read more
Incident date: Oct 1, 2014
LINCOLN LS 3.9L V8 2002 DASHBOARD AIR BAG LIGHT HAS TURNED ON, AFTER ADJUSTING THE STEERING WHEEL POSITION. NOW THE WARNING LIGHT / DIAGNOSTIC CODE FLASHES AT START-UP AND SHOWS THE AIRBAGS WILL NOT DEPLOY OR FAILED AND THE AIRBAGS ARE DISABLED. THE STEERING WHEEL CLOCKSPRING WAS DIAGNOSED BY THE MECHANIC, AS IT IS A COMMON PROBLEM WITH THE MAKE/MODEL OF THE CAR. WHERE IS THE SAFETY RECALL FOR F... Read more
Incident date: Oct 1, 2014
LINCOLN LS 3.9L V8 2002 DASHBOARD AIR BAG LIGHT HAS TURNED ON, AFTER ADJUSTING THE STEERING WHEEL POSITION. NOW THE WARNING LIGHT / DIAGNOSTIC CODE FLASHES AT START-UP AND SHOWS THE AIRBAGS WILL NOT DEPLOY OR FAILED AND THE AIRBAGS ARE DISABLED. THE STEERING WHEEL CLOCKSPRING WAS DIAGNOSED BY THE MECHANIC, AS IT IS A COMMON PROBLEM WITH THE MAKE/MODEL OF THE CAR. WHERE IS THE SAFETY RECALL FOR F... Read more
Incident date: Aug 18, 2014
THIS IS IN REGARD TO THE LATEST "AIRBAG RECALLS" ON THE FORD MODEL CARS. I OWN A 2007 LINCOLN MKZ AND I HAVE BEEN HAVING A PROBLEM WITH THE "WARNING LIGHT" CONSTANTLY BEING "ON" SINCE AUGUST OF THE YEAR, 2014. I IMMEDIATELY TOOK IT TO THE FORD DEALERSHIP TO HAVE IT CHECKED OUT. I WAS TOLD IT WOULD BE VERY EXPENSIVE TO FIX, BUT FOR ME "NOT TO WORRY ABOUT IT" AS LONG AS THE LIGHT DIDN'T BOTHER ME. ... Read more
Incident date: Aug 18, 2014
THIS IS IN REGARD TO THE LATEST "AIRBAG RECALLS" ON THE FORD MODEL CARS. I OWN A 2007 LINCOLN MKZ AND I HAVE BEEN HAVING A PROBLEM WITH THE "WARNING LIGHT" CONSTANTLY BEING "ON" SINCE AUGUST OF THE YEAR, 2014. I IMMEDIATELY TOOK IT TO THE FORD DEALERSHIP TO HAVE IT CHECKED OUT. I WAS TOLD IT WOULD BE VERY EXPENSIVE TO FIX, BUT FOR ME "NOT TO WORRY ABOUT IT" AS LONG AS THE LIGHT DIDN'T BOTHER ME. ... Read more
Incident date: Mar 18, 2014
LIGHT FOR SEAT BELT CAME ON AND THERE WAS A BEEPING SONG, TOOK TO DEALERSHIP, SAID THAT WAS A SHORTAGE AND THE PRE-TENSIONERS SEAT BELT RETRACTOR HAD TO BE REPLACE, IF NOT REPLACE IF I GOT INTO AN ACCIDENT THE AIRBAG WOULD NOT DEPLOY. PAID 719.00 TO HAVE REPLACE. FAST FORWARD TO TODAY OCT. 22, 2014. SAME THING HAPPEN AGAIN TOOK IT TO DEALER SAID THAT THIS TIME IT IS THE DRIVER SIDE THAT NEEDS TO ... Read more
Incident date: Mar 18, 2014
LIGHT FOR SEAT BELT CAME ON AND THERE WAS A BEEPING SONG, TOOK TO DEALERSHIP, SAID THAT WAS A SHORTAGE AND THE PRE-TENSIONERS SEAT BELT RETRACTOR HAD TO BE REPLACE, IF NOT REPLACE IF I GOT INTO AN ACCIDENT THE AIRBAG WOULD NOT DEPLOY. PAID 719.00 TO HAVE REPLACE. FAST FORWARD TO TODAY OCT. 22, 2014. SAME THING HAPPEN AGAIN TOOK IT TO DEALER SAID THAT THIS TIME IT IS THE DRIVER SIDE THAT NEEDS TO ... Read more
Incident date: Oct 17, 2014
WHILE DRIVING 35 MPH ON THE TRUMAN PARKWAY THE CAR SUDDENLY ACCELERATED AS FAST AS IT WOULD GO. BRAKES FAILED AND CAR WENT OUT OF CONTROL. AFTER AVOIDING TO HIT 5 O6 CARS IT SIDE SWIPED ANOTHER CAR THEN VEERED TO THE RIGHT AND CAME TO A STOP ON A WET GRASSY AREA. IN 2 PREVIOUS INCIDENTS THE ENGINE REVVED UP AT A RED LIGHT AND I ALMOST HIT THE CAR IN FRONT OF ME. *TR
Crash
Incident date: Oct 17, 2014
WHILE DRIVING 35 MPH ON THE TRUMAN PARKWAY THE CAR SUDDENLY ACCELERATED AS FAST AS IT WOULD GO. BRAKES FAILED AND CAR WENT OUT OF CONTROL. AFTER AVOIDING TO HIT 5 O6 CARS IT SIDE SWIPED ANOTHER CAR THEN VEERED TO THE RIGHT AND CAME TO A STOP ON A WET GRASSY AREA. IN 2 PREVIOUS INCIDENTS THE ENGINE REVVED UP AT A RED LIGHT AND I ALMOST HIT THE CAR IN FRONT OF ME. *TR
Crash
Incident date: Oct 17, 2014
WHILE DRIVING 35 MPH ON THE TRUMAN PARKWAY THE CAR SUDDENLY ACCELERATED AS FAST AS IT WOULD GO. BRAKES FAILED AND CAR WENT OUT OF CONTROL. AFTER AVOIDING TO HIT 5 O6 CARS IT SIDE SWIPED ANOTHER CAR THEN VEERED TO THE RIGHT AND CAME TO A STOP ON A WET GRASSY AREA. IN 2 PREVIOUS INCIDENTS THE ENGINE REVVED UP AT A RED LIGHT AND I ALMOST HIT THE CAR IN FRONT OF ME. *TR
Crash
Incident date: Oct 17, 2014
I GOT THIS CAR IN JULY & SHORTLY THEREAFTER I STARTED HEARING A POP HERE & THERE IN THE FRONT END. AND ITS GRADUALLY GETTING WORSE. I WAS TOLD TO CHECK TO SEE IF THERE MAY BE A RECALL FOR THE BALL OR U JOINTS. I NEED TO KNOW IF THIS CAR IS INCLUDED IN A RECALL OR NOT. AND IF SO HOW DO I GO ABOUT GETTING IT FIXED. *TR
Incident date: Oct 17, 2014
I HAD NOTICED A FAINT GAS SMELL FROM MY 2007 MKX. FRI 10/17/14 AFTER FILLING UP MY GAS TANK AND PARKING AT WORK, I FOUND A PUDDLE OF GAS UNDERNEATH MY CAR. TOOK THE MKX TO MY MECHANIC AND FOUND THAT THE TANK IS RUSTING AND LEAKING AT THE SEAMS. $1600 FOR A NEW TANK BUT NONE ARE AVAILABLE. CALL FORD CONSUMER COMPLAINT LINE AND TOLD THERE IS NOT A RECALL AND FORD WOULD NOT REPLACE OR TAKE CARE OF TH... Read more
Incident date: Aug 1, 2014
ABOUT 2 MONTHS AGO, THERE BEGAN A STRONG SMELL OF GASOLINE IN MY GARAGE IMMEDIATELY AFTER FILLING MY GAS TANK. AFTER THIS HAPPENING SEVERAL OTHER TIMES, I HAD THE CAR TESTED FOR A FUEL LEAK. A SMOKE TEST WAS PERFORMED AND NO LEAK WAS FOUND. UPON SEARCHING AN ANSWER TO THIS PROBLEM, IT HAS COME TO MY ATTENTION THAT THIS IS A COMMON ISSUE IN LINCOLN MKX AND FORD EDGE SUV'S MADE IN 2007 AND AFTER. TH... Read more
Incident date: Aug 20, 2014
RE: RECALL 13S08 / NHTSA RECALL 13V385 FORD DEALERS COULD NOT DO REPAIRS TIMELY. THIS IS A WORKING COMMERCIAL VEHICLE. BOUGHT PARTS FROM FORD AND HAD INDEPENDENT MECHANIC PERFORM REPAIR. FORD/LINCOLN REFUSED TO REIMBURSE. I FEEL THAT IN LIGHT OF THE FACT THAT THE REPAIRS WERE PERFORMED, AND THAT THEIR REPRESENTATIVE DEALERS WERE NOT ABLE TO FIT US IN WITHIN A REASONABLE PERIOD OF TIME, ... Read more
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELT PRETENSIONER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELT PRETENSIONER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Incident date: Aug 5, 2014
THERE IS A GAS LEAK IN THE TANK OF THE CAR. UNFORTUNATELY THERE ARE NO REPLACEMENT TANKS FOR THIS YEAR AND MODEL. *TR
Incident date: Oct 16, 2014
VEHICLE ENGINE SHUTS DOWN WHILE DRIVING AT 50 MPH. VEHICLE RESTARTED AFTER 20 MINUTES, WAS EVALUATED AND NO FAILURES COULD BE FOUND. *TR
Incident date: May 1, 2014
STRONG SMELL OF GAS. FUEL TANK IS ROTTED ON THE SEEM. FORD SAYS IT IS NOT COVERED. *TR
Incident date: Aug 25, 2014
MY GAS TANK IS LEAKING, FORD HAS BEEN CONTACTED AND ARE UNABLE TO COME UP WITH A NEW GAS TANK. I AM BEING TOLD THE EARLIEST POSSIBLE DATE TO RECEIVE A TANK (NEW OR USED) WILL BE NOVEMBER 7, 2014 AND THAT IS NO GUARANTEE. THE GIRL I SPOKE WITH AT "FORD CLIENT SERVICES" MENTIONED THAT I SHOULD NOT BE DRIVING THE CAR. I BELIEVE THIS PROBLEM IS WIDESPREAD DUE TO THE LACK OF AVAILABILITY OF THIS PAR... Read more
Incident date: Oct 12, 2014
WHILE DRIVING 5 MPH ON A DRIVEWAY, THE PASSENGER CEILING AIR BAG DEPLOYED FROM THE FRONT SEAT TO THE BACK SEAT. THE CAR DIDN'T HIT ANYTHING. PASSENGER WAS INJURED. *TR
1 injured
Incident date: Sep 12, 2011
GREETING....ON TWO PREVIOUS OCCASIONS WHEN THE VEHICLE WAS UNDER WARRANTY IT WAS TAKEN IN FOR SERVICE DUE TO THE WARNING INDICATOR/LIGHT RELATIVE TO DRIVER'S SEAT BELT/AIR BAG. ON BOTH OCCASIONS THE MATTER WAS CORRECTED. HOWEVER TODAY 12 OCT. 2014 THE VEHICLE BEGAN EXPERIENCING THE SAME PROBLEM. THE FIRST TIME THE TECH REPORTED THAT PERSONS RIDING BEHIND THE DRIVER DID/MAYBE CAUSED THE PROBLEM BE... Read more
Incident date: Sep 12, 2011
GREETING....ON TWO PREVIOUS OCCASIONS WHEN THE VEHICLE WAS UNDER WARRANTY IT WAS TAKEN IN FOR SERVICE DUE TO THE WARNING INDICATOR/LIGHT RELATIVE TO DRIVER'S SEAT BELT/AIR BAG. ON BOTH OCCASIONS THE MATTER WAS CORRECTED. HOWEVER TODAY 12 OCT. 2014 THE VEHICLE BEGAN EXPERIENCING THE SAME PROBLEM. THE FIRST TIME THE TECH REPORTED THAT PERSONS RIDING BEHIND THE DRIVER DID/MAYBE CAUSED THE PROBLEM BE... Read more