Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Dec 3, 2013
THE ELECTRONIC KEYS FOR THE CAR ARE WAY TOO SENSITIVE. THEY CAN BE IN A PURSE OR BACKPACK AND THE BUTTONS CAN BE PRESSED DOWN. THEY ARE ALSO EASILY PRESSED DOWN IF YOU HAVE THEM IN YOUR POCKET WITH ANOTHER ITEM. ON MULTIPLE OCCASIONS WE HAVE WALKED OUT TO OUR CAR AND HAD THE WINDOWS ALL DOWN, THE SUN ROOF OPEN AND OR THE TAILGATE UP. WE FREQUENTLY WILL SET OFF THE ALARM. ONE TIME IT HAD START... Read more
Incident date: Mar 20, 2014
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THERE WAS A DEFECT IN THE CENTER OF THE WINDSHIELD WHICH DISTORTED THE CONTACT'S VIEW. THE DEALER REPLACED THE WINDOW. HOWEVER, THE REPLACEMENT WINDOW WAS ALSO DEFECTIVE ON THE PASSENGER SIDE OF THE WINDSHIELD. THE DEALER AND THE MANUFACTURER DECLINED TO REPLACE THE WINDSHIELD A SECOND TIME. THE CONTACT WA... Read more
Incident date: Dec 16, 2011
THE PROBLEM IS RE-OCCURRING. WHEN THE WEATHER GOES BELOW FREEZING ICE BUILDS UP AROUND THE ELECTRONIC THROTTLE BODY. THE CAR WILL START AND AS THE ENGINE STARTS TO HEAT UP THE ICE STARTS TO BREAK UP. AS SOON AS I HAVE TAKEN THE CAR PAST 25MPH AND I LET OFF THE GAS THE ENGINE STARTS TO STALL OUT SENDING AN ERROR SIGNAL TO THE COMPUTER AND THE WRENCH LIGHT COMES ON. I MUST SAY THAT THE PROBLEM I... Read more
Incident date: Dec 16, 2011
THE PROBLEM IS RE-OCCURRING. WHEN THE WEATHER GOES BELOW FREEZING ICE BUILDS UP AROUND THE ELECTRONIC THROTTLE BODY. THE CAR WILL START AND AS THE ENGINE STARTS TO HEAT UP THE ICE STARTS TO BREAK UP. AS SOON AS I HAVE TAKEN THE CAR PAST 25MPH AND I LET OFF THE GAS THE ENGINE STARTS TO STALL OUT SENDING AN ERROR SIGNAL TO THE COMPUTER AND THE WRENCH LIGHT COMES ON. I MUST SAY THAT THE PROBLEM I... Read more
Incident date: Dec 16, 2011
THE PROBLEM IS RE-OCCURRING. WHEN THE WEATHER GOES BELOW FREEZING ICE BUILDS UP AROUND THE ELECTRONIC THROTTLE BODY. THE CAR WILL START AND AS THE ENGINE STARTS TO HEAT UP THE ICE STARTS TO BREAK UP. AS SOON AS I HAVE TAKEN THE CAR PAST 25MPH AND I LET OFF THE GAS THE ENGINE STARTS TO STALL OUT SENDING AN ERROR SIGNAL TO THE COMPUTER AND THE WRENCH LIGHT COMES ON. I MUST SAY THAT THE PROBLEM I... Read more
Incident date: Dec 16, 2011
THE PROBLEM IS RE-OCCURRING. WHEN THE WEATHER GOES BELOW FREEZING ICE BUILDS UP AROUND THE ELECTRONIC THROTTLE BODY. THE CAR WILL START AND AS THE ENGINE STARTS TO HEAT UP THE ICE STARTS TO BREAK UP. AS SOON AS I HAVE TAKEN THE CAR PAST 25MPH AND I LET OFF THE GAS THE ENGINE STARTS TO STALL OUT SENDING AN ERROR SIGNAL TO THE COMPUTER AND THE WRENCH LIGHT COMES ON. I MUST SAY THAT THE PROBLEM I... Read more
Incident date: Oct 1, 2014
WAS DRIVING DOWN THE HIGHWAY AT 70MPH AND THE PASSENGER SIDE SEAT AIR BAG DEPLOYED FOR NO REASON. *TR
Incident date: May 1, 2013
TWO ISSUES: THE REAR DOORS RETAIN WATER AFTER A STORM AND NEED TO BE DRAINED BY HAND BY HOLDING THE RUBBER FLAP AT THE BOTTOM OF THE DOOR AWAY FROM THE DOOR ITSELF. THE LOCKS RANDOMLY DO NOT FULLY UNLOCK WHEN YOU USE THE KEY REMOTE, THE UNLOCK BUTTON ON THE DOOR, OR EVEN MANUALLY PULLING ON THE LOCK KNOB. THE LOCK KNOBS JUMP UP AND DOWN AND YOU HAVE TO TRY TO OPEN THE DOOR HANDLE AT THE PERF... Read more
Incident date: May 1, 2013
TWO ISSUES: THE REAR DOORS RETAIN WATER AFTER A STORM AND NEED TO BE DRAINED BY HAND BY HOLDING THE RUBBER FLAP AT THE BOTTOM OF THE DOOR AWAY FROM THE DOOR ITSELF. THE LOCKS RANDOMLY DO NOT FULLY UNLOCK WHEN YOU USE THE KEY REMOTE, THE UNLOCK BUTTON ON THE DOOR, OR EVEN MANUALLY PULLING ON THE LOCK KNOB. THE LOCK KNOBS JUMP UP AND DOWN AND YOU HAVE TO TRY TO OPEN THE DOOR HANDLE AT THE PERF... Read more
Incident date: Apr 2, 2014
TL* THE CONTACT OWNS A 2014 LINCOLN MKX. WHILE PARKED ON A FLAT SURFACE, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE FAILURE RECURRED APPROXIMATELY FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 3/24/15*CN UPDATED 9/7/2017*CN
Incident date: Nov 8, 2000
THE 1995 IS VERY COMFORTABLE BUT AIR BAGS, SUSPENSION, WINDOWS, AND ELECTRICAL SYSTEM (UNLOCATABLE SHORTAGE) DO NOT WORK. GOOD MILEAGE AND SEATS, ETC VERY GOOD. THE KEY SWITCH IS DEFECTIVE AND YOU CAN REMOVE KEYS WITHOUT TURNING OFF. NO AIR BAGS OPERABLE. *TR
Incident date: Nov 8, 2000
THE 1995 IS VERY COMFORTABLE BUT AIR BAGS, SUSPENSION, WINDOWS, AND ELECTRICAL SYSTEM (UNLOCATABLE SHORTAGE) DO NOT WORK. GOOD MILEAGE AND SEATS, ETC VERY GOOD. THE KEY SWITCH IS DEFECTIVE AND YOU CAN REMOVE KEYS WITHOUT TURNING OFF. NO AIR BAGS OPERABLE. *TR
Incident date: Nov 8, 2000
THE 1995 IS VERY COMFORTABLE BUT AIR BAGS, SUSPENSION, WINDOWS, AND ELECTRICAL SYSTEM (UNLOCATABLE SHORTAGE) DO NOT WORK. GOOD MILEAGE AND SEATS, ETC VERY GOOD. THE KEY SWITCH IS DEFECTIVE AND YOU CAN REMOVE KEYS WITHOUT TURNING OFF. NO AIR BAGS OPERABLE. *TR
Incident date: Feb 6, 2014
ACTUAL TIME FIRST NOTICED IS DIFFICULT TO ESTABLISH. THE COMPLAINT IS FOR "FLICKERING LIGHTS" . I WAS TOLD THERE WAS A RECALL AND TO VISIT THE LOCAL FORD DEALERSHIP FOR CORRECTION. WAS TOLD THAT THERE WAS A RECALL, AND THOUSANDS OF 2003 LINCOLNS HAD BEEN RECALLED, BUT MINE WAS NOT ONE OF THEM. THE PROBLEM HAS GOTTEN TO THE POINT WHERE THE CAR IS NOT DRIVEN AT NIGHT. MY COMPLAINT IS THAT IF ONE LI... Read more
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. ALSO, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE M... Read more
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. ALSO, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE M... Read more
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. ALSO, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE M... Read more
Incident date: Nov 16, 2014
THE DRIVERS INSIDE DOOR HANDLE BECAME UNSECURED FROM DOOR PANEL. UNABLE TO OPEN DOOR FROM INSIDE VEHICLE. I TOOK THE VEHICLE TO THE DEALER THIS MORNING AND WAS INFORMED THE PART IS NOT AVAILABLE. THERE WERE NO OPTIONS GIVEN, EXCEPT THAT THE PART WOULD HAVE TO COME FROM A SALVAGE YARD. I EXPRESSED MY CONCERN OVER THE SAFETY OF THIS VEHICLE, SHOULD A COLLISION OR FIRE OCCUR, THE OCCUPANT WOULD NOT... Read more
Incident date: Nov 16, 2014
HAD JUST COME OFF FREEWAY AND PARKED. NOTICED THAT CLIMATE CONTROL WAS BLOWING HOT AIR (EXCESSIVELY). TURNING THE CONTROL TO COOLER SETTINGS JUST INCREASED THE BLAST OF HEAT. THE DUAL SETTING WAS NOT WORKING EITHER AS MOST AIR WAS BEING FORCED TO THE DRIVER SIDE. THE STRANGE THING WAS THAT SHORTLY AFTER THAT, THE PARKING BRAKE SERVICE LIGHT CAME ON! .AFTER STOPPING AND TURNING THE IGNITION OFF AND... Read more
Incident date: Nov 16, 2014
HAD JUST COME OFF FREEWAY AND PARKED. NOTICED THAT CLIMATE CONTROL WAS BLOWING HOT AIR (EXCESSIVELY). TURNING THE CONTROL TO COOLER SETTINGS JUST INCREASED THE BLAST OF HEAT. THE DUAL SETTING WAS NOT WORKING EITHER AS MOST AIR WAS BEING FORCED TO THE DRIVER SIDE. THE STRANGE THING WAS THAT SHORTLY AFTER THAT, THE PARKING BRAKE SERVICE LIGHT CAME ON! .AFTER STOPPING AND TURNING THE IGNITION OFF AND... Read more
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 1996 LINCOLN MARK VIII. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM AND CAUSED POOR VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. UPDATED 07/07/14*LJ THE CONSUMER STATED THE DRIVER WAS UNABLE TO BEYOND 50 FEET. THE REFLECTIVE PART INSIDE THE HEAD... Read more
Incident date: Nov 6, 2014
DRIVING AT 50 MPH, I LOST POWER STEERING, THEN REALIZED ENGINE SHUT OFF. WAS ABLE TO DRIFT OVER TO GET OFF ROAD AND STOP CAR. ENGINE WAS ABLE TO START AND RUN FINE AFTER THAT. I LOST ALL CONFIDENCE IN CAR, AND DEALER SWAPPED ME ANOTHER CAR. *TR
Incident date: Nov 14, 2014
2006 LINCOLN NAVIGATOR, WITH JUST OVER 100,000 MILES ON VEHICLE. VEHICLE SHUT DOWN IMMEDIATELY AFTER GIVING AN ENGINE FAILED SAFETY MODE ERROR ON DASH. FORTUNATELY MY WIFE WAS DRIVING IN THE NEIGHBORHOOD AND DOING 25 MPH. MUSCLED IT OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THIS IS ABOUT THE 4TH TIME THIS HAS HAPPENED IN THE 5 YEARS WE HAVE OWNED THE VEHICLE. THE OTHER TIMES THE VE... Read more
Incident date: Feb 1, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER SEAT ADJUSTED FORWARD AND BACKWARD INDEPENDENTLY. IN ADDITION, ALL THE WINDOWS AND THE SUNROOF OPENED AND CLOSED INDEPENDENTLY WHEN UNLOCKING THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED WHEN THE ENGINE WAS OFF. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT I... Read more
Incident date: Nov 8, 2014
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED AT A DEALER, THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK COMING FROM THE FUEL TANKS SEAM. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Incident date: Oct 30, 2014
GOT IN CAR AFTER STOPPING AT GROCERY STORE AND SMELLED GAS, THOUGHT IT MIGHT BE FROM A NEARBY GAS STATION. GOT HOME AND PARKED CAR IN GARAGE AND ABOUT AN HOUR LATER WENT IN GARAGE TO TAKE OUT TRASH. GARAGE HAD HEAVY SMELL OF GASOLINE. OPENED GARAGE DOOR, PARKED CAR OUTSIDE AND GASOLINE SMELL IN GARAGE WENT AWAY. TOOK CAR TO FORD DEALER AND CAR WAS DIAGNOSED WITH A SPLIT/LEAKING FUEL RAIL ON TO... Read more
Incident date: Oct 1, 2014
DOOR AJAR (DRIVER'S SIDE) INDICATOR ILLUMINATES WHEN DOOR IS CLOSED. MULTIPLE OCCURRENCES OF THIS ISSUE ARE DOCUMENTED ON INTERNET. WHEN THIS OCCURS THE FOLLOWING SYSTEMS ARE AFFECTED: * DOOR LOCKS - CANNOT BE LOCKED FROM DRIVER OR PASSENGER AUTOMATIC DOOR LOCK BUTTON. WHEN ATTEMPTED ALL DOOR LOCKS AUTOMATICALLY UNLOCK AGAIN. AUTO LOCKING SAFETY FEATURE IS EFFECTIVELY DISABLED. WORK AROUND IS TO ... Read more
Incident date: Oct 1, 2014
DOOR AJAR (DRIVER'S SIDE) INDICATOR ILLUMINATES WHEN DOOR IS CLOSED. MULTIPLE OCCURRENCES OF THIS ISSUE ARE DOCUMENTED ON INTERNET. WHEN THIS OCCURS THE FOLLOWING SYSTEMS ARE AFFECTED: * DOOR LOCKS - CANNOT BE LOCKED FROM DRIVER OR PASSENGER AUTOMATIC DOOR LOCK BUTTON. WHEN ATTEMPTED ALL DOOR LOCKS AUTOMATICALLY UNLOCK AGAIN. AUTO LOCKING SAFETY FEATURE IS EFFECTIVELY DISABLED. WORK AROUND IS TO ... Read more
Incident date: Feb 14, 2009
THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEB... Read more
Incident date: Feb 14, 2009
THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEB... Read more
Incident date: Feb 14, 2009
THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEB... Read more
Incident date: Oct 3, 2014
TL* THE CONTACT OWNS A 1991 LINCOLN TOWN CAR. THE CONTACT STATED THAT DUE TO A BRAKE FAILURE, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,682.
Fire
Incident date: Oct 17, 2014
WHILE DRIVING 35 MPH ON THE PARKWAY THE CAR ACCELORATED AS FAR AS IT WOULD GO, BRAKES FAILED AND CAR WENT OUT OF CONTROL AND SIDE SWIPED ANOTHER CAR THEN WENT ON A GRASSY STRIP AND CAME TO A STOP.
Crash
Incident date: Oct 17, 2014
WHILE DRIVING 35 MPH ON THE PARKWAY THE CAR ACCELORATED AS FAR AS IT WOULD GO, BRAKES FAILED AND CAR WENT OUT OF CONTROL AND SIDE SWIPED ANOTHER CAR THEN WENT ON A GRASSY STRIP AND CAME TO A STOP.
Crash
Incident date: Oct 23, 2010
CRACKS IN REAR HATCH PANEL. *TR
Incident date: Nov 3, 2014
MY ROOF-MOUNTED DVD PLAYER HAS NEVER WORKED BUT STILL MAKES NOISES WHEN CAR IS CRUNK UP OR SWITCHED OFF, MY BATTERY ALL OF A SUDDEN WENT DEAD (CAR WOULD NOT CRANK), HEADLIGHTS HAVE SHORTS IN THEM...AFTER REPLACING $100 BULBS, I FOUND OUT IF I TURN THE LIGHTS OFF AND BACK ON, THE BULB WILL COME BACK ON, CHECK PARK ASSIST LIGHT AND ALARMS COME ON EVERY TIME THE VEHICLE IS PUT IN REVERSE, AND MY SUS... Read more
Incident date: Nov 3, 2014
MY ROOF-MOUNTED DVD PLAYER HAS NEVER WORKED BUT STILL MAKES NOISES WHEN CAR IS CRUNK UP OR SWITCHED OFF, MY BATTERY ALL OF A SUDDEN WENT DEAD (CAR WOULD NOT CRANK), HEADLIGHTS HAVE SHORTS IN THEM...AFTER REPLACING $100 BULBS, I FOUND OUT IF I TURN THE LIGHTS OFF AND BACK ON, THE BULB WILL COME BACK ON, CHECK PARK ASSIST LIGHT AND ALARMS COME ON EVERY TIME THE VEHICLE IS PUT IN REVERSE, AND MY SUS... Read more
Incident date: Nov 3, 2014
MY ROOF-MOUNTED DVD PLAYER HAS NEVER WORKED BUT STILL MAKES NOISES WHEN CAR IS CRUNK UP OR SWITCHED OFF, MY BATTERY ALL OF A SUDDEN WENT DEAD (CAR WOULD NOT CRANK), HEADLIGHTS HAVE SHORTS IN THEM...AFTER REPLACING $100 BULBS, I FOUND OUT IF I TURN THE LIGHTS OFF AND BACK ON, THE BULB WILL COME BACK ON, CHECK PARK ASSIST LIGHT AND ALARMS COME ON EVERY TIME THE VEHICLE IS PUT IN REVERSE, AND MY SUS... Read more
Incident date: Nov 11, 2014
FOR NO REASON, THE FRONT DOOR ON THE DRIVER'S SIDE WILL NOT OPEN FROM THE INSIDE. YOU HAVE TO ROLL DOWN THE WINDOW AND OPEN IT WITH THE OUTSIDE DOOR HANDLE. *TR
Incident date: Nov 4, 2014
TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000. UPDATED 12/30/14*LJ UPDATED 05/27/2015 *JS
Incident date: Jan 4, 2011
THE TIRES ARE ALWAYS LEAKING AIR AND THE RIMS ARE THE CAUSE OF IT. THE RIMS HAVE HAIRLINE CRACKS IN THEM. I HAVE PURCHASED SEVERAL TIRES ON THE COUNT OF THE POOR QUALITY OF THE RIMS. *TR
Incident date: Oct 18, 2014
WITHIN A MILE OF LEAVING HOME, THE SEAT BELT LIGHT CAME ON & STARTED BEEPING. DRIVER GLANCED DOWN TO CHECK SEATBELT ONLY TO FIND THAT IT WAS COMING UNLATCHED. IN THE BRIEF SECONDS THAT IT TOOK TO GLANCE DOWN & BACK UP, DRIVER WAS ALREADY LEAVING THE ROAD AND IN A PANIC, ACCIDENTALLY HIT GAS INSTEAD OF BRAKE. CAR WAS TOTALLED. THE ONLY AIRBAG THAT DEPLOYED WAS THE STEERING WHEEL. DRIVER SUST... Read more
Crash
1 injured
Incident date: Oct 18, 2014
WITHIN A MILE OF LEAVING HOME, THE SEAT BELT LIGHT CAME ON & STARTED BEEPING. DRIVER GLANCED DOWN TO CHECK SEATBELT ONLY TO FIND THAT IT WAS COMING UNLATCHED. IN THE BRIEF SECONDS THAT IT TOOK TO GLANCE DOWN & BACK UP, DRIVER WAS ALREADY LEAVING THE ROAD AND IN A PANIC, ACCIDENTALLY HIT GAS INSTEAD OF BRAKE. CAR WAS TOTALLED. THE ONLY AIRBAG THAT DEPLOYED WAS THE STEERING WHEEL. DRIVER SUST... Read more
Crash
1 injured
Incident date: Jul 7, 2014
THIS 2001 LINCOLN LS SPORTS PACKAGE HAD AN FAULTY SAFETY INSPECTION PERFORMED ON IT IN THE MONTH OF JULY 2014 BY AN INSPECTION STATION LOCATED IN WEST VIRGINIA.. IT WAS NOT OFFICIALLY INSPECTED AND EXAMINED. IT DID NOT MEET ALL REQUIREMENTS OF WEST VIRGINIA INSPECTION LAWS. HOWEVER, THIS INSPECTION STATION ATTACHED AN CERTIFICATE OF INSPECTION ON IT NEVERTHELESS. [ AN JULY 2015 INSPECTION STICKER ... Read more
Incident date: Nov 2, 2014
IN DIRECT SUNLIGHT THE ODOMETER/MULTIFUNCTION DISPLAY IS NOT READABLE. THE DISPLAY SERVES AS AN ANNUNCIATOR WARNING DEVICE FOR REAR AND SIDE DOORS NOT CLOSED PROPERLY. IT IS POSSIBLE TO DRIVE WITH THE REAR DOOR NOT SECURED AND THE WARNING TO INDICATE THIS IS NOT ABLE TO BE READ IN THE DIRECT SUNLIGHT. INTERESTINGLY ENOUGH THE DISPLAY IS BRIGHTER BY TURNING ON THE LIGHTS ON IN THE PARK LAMP MODE A... Read more
Incident date: Nov 5, 2014
I NOTICED A FEW DAYS AGO WHEN I WAS IN TRAFFIC MY BRAKES DIDN'T WANT TO HOLD. I PRESSED REALLY HARD AND ONLY THEN DID MY CAR STOPPED. I TOOK IT TO A MECHANIC AND HE CHECKED IT OUT AND SAID MY BRAKES LOOKED GREAT. TWO DAYS AGO I WAS DRIVING AND MY CAR JUST SHUT OFF AND THE ENGINE LIGHT CAME ON. I TOOK IT TO THE FORD DEALER TO HAVE IT CHECKED OUT. I WAS TOLD IT WAS A FAULTY VALUE AND THAT MY BRAKES ... Read more
Incident date: Nov 5, 2014
I NOTICED A FEW DAYS AGO WHEN I WAS IN TRAFFIC MY BRAKES DIDN'T WANT TO HOLD. I PRESSED REALLY HARD AND ONLY THEN DID MY CAR STOPPED. I TOOK IT TO A MECHANIC AND HE CHECKED IT OUT AND SAID MY BRAKES LOOKED GREAT. TWO DAYS AGO I WAS DRIVING AND MY CAR JUST SHUT OFF AND THE ENGINE LIGHT CAME ON. I TOOK IT TO THE FORD DEALER TO HAVE IT CHECKED OUT. I WAS TOLD IT WAS A FAULTY VALUE AND THAT MY BRAKES ... Read more
Incident date: Nov 4, 2014
CAR WAS PUT INTO PARK (ON A SLIGHT SLOPE), THEN PARKING/EMERGENCY BRAKE WAS APPLIED. BRAKE DID NOT HOLD AND ROLLED 10 - 12 INCHES INTO ANOTHER PARKED CAR. WHAT GOOD IS AN EMERGENCY/PARKING BRAKE IF IT TAKES THAT LONG TO ENGAGE? LUCKILY I PRESSED THE REGULAR BRAKE AND BACKED THE CAR UP FURTHER BEFORE PUTTING AGAIN INTO PARK AND APPLYING THE PARKING/EMERGENCY BRAKE. THIS IS THE SECOND TIME THIS HAS ... Read more
Incident date: Feb 6, 2014
UPON MORNING START UP, THERE IS A HIGH PITCH WHISTLING SOUND WHICH LASTS APX THE FIRST 15 MINUTES OF DRIVING TIME.IT CAN BE HEARD INSIDE & OUTSIDE THE CAR & WITH THE RADIO ON OR OFF.I HAVE COMPLAINED SINCE ABOUT FEB 2014 ABOUT THIS SOUND WHILE THE CAR WAS STILL UNDER ITS BUMPER TO BUMPER WARRANTY.I REQUESTED EACH TIME THAT THE DEALERSHIP HAVE A FEMALE LISTEN FOR THE NOISE AND THEY DID NOT DO THAT... Read more
Incident date: Feb 6, 2014
UPON MORNING START UP, THERE IS A HIGH PITCH WHISTLING SOUND WHICH LASTS APX THE FIRST 15 MINUTES OF DRIVING TIME.IT CAN BE HEARD INSIDE & OUTSIDE THE CAR & WITH THE RADIO ON OR OFF.I HAVE COMPLAINED SINCE ABOUT FEB 2014 ABOUT THIS SOUND WHILE THE CAR WAS STILL UNDER ITS BUMPER TO BUMPER WARRANTY.I REQUESTED EACH TIME THAT THE DEALERSHIP HAVE A FEMALE LISTEN FOR THE NOISE AND THEY DID NOT DO THAT... Read more