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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 19,021 complaints for LINCOLN

LINCOLN MKX (2008) - POWER TRAIN Jan 6, 2015
Incident date: Jan 5, 2015
THIS HAS ACTUALLY HAPPENED TO ME ONCE BEFORE ABOUT TWO MONTHS AGO, BUT AFTER IT HAPPENED AGAIN YESTERDAY I DECIDED TO TAKE MY CAR IN TO THE SHOP. I GOT IN AND STARTED MY CAR. WHEN I PUT IT IN REVERSE THERE WAS A PAUSE THEN A VERY LOUD 'BANG' AS I THOUGHT IT SETTLED INTO GEAR. BECAUSE I WAS BACKING OUT OF A DRIVEWAY THAT IS ON A HILL, I DIDN'T REALIZE THE CAR REALLY WASN'T FUNCTIONING. BUT ... Read more
LINCOLN TOWN CAR (1997) - ELECTRICAL SYSTEM Jan 4, 2015
Incident date: Dec 29, 2014
MY 1997 LINCOLN TOWN CAR SIGNATURE SERIES CAUGHT FIRE WHILE PARKED IN THE GARAGE. THE CAR HAD NOT BEEN DRIVEN FOR APPROXIMATELY 48 HOURS PRIOR TO THE FIRE. ABOUT 02:00 HRS ON THE MORNING OF THE 29TH DECEMBER 2014 I WAS WAKENED BY A LOUD POPPING SOUND. WHEN I INVESTIGATED I FOUND MY GARAGE TOTALLY ENGULFED BY FIRE. IT TOOK THE FIRE DEPARTMENT OVER TWO HOURS TO EXTINGUISH THE FIRE; FOR IT HAD SPREAD... Read more
Fire
LINCOLN MARK VIII (1995) - EXTERIOR LIGHTING Jan 4, 2015
Incident date: Jan 3, 2015
DIM HEADLIGHTS CAUSE POOR STREET VISIBILITY AND HIT VEHICLE PARKED IN THE STREET IN A DARK COMMERCIAL AREA. HEADLIGHTS CANNOT BE OPENED TO SERVICE AND HEADLIGHTS NO LONGER AVAILABLE TO ORDER NEW. NO AFTERMARKET OPTIONS. HAS BEEN USING HIGH BEAMS IN DARK AREAS. *TR
Crash 1 injured
LINCOLN MKX (2007) - FUEL SYSTEM, GASOLINE Jan 2, 2015
Incident date: Dec 1, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE FUEL TANK WAS CORRODED AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL... Read more
LINCOLN MKZ (2008) - WHEELS Dec 31, 2014
Incident date: Feb 28, 2014
CHROME PLATING IS FLAKING OFF, AND TIRES CONSISTENTLY LOSE AIR PRESSURE. I CONTACTED RAY PRICE FORD IN STROUDSBURG, PA AND THEY SAID THIS SOMETIMES HAPPENS, BUT NOT A WARRANTY ISSUE. I CONTACTED MY TIRE PERSON AND HE TRIED TO BRUSH OFF THE EXCESS CHROME AROUND SEAL TO GET A BEAD, BUT NO LUCK. A NEW WHEEL IS AROUND $400, SO I GOT A USED ONE. SIMILAR ISSUES, BUT NOT AS FREQUENT. HOWEVER, OTHER... Read more
LINCOLN TOWN CAR (2006) - AIR BAGS Dec 31, 2014
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AS A CHIME SOUNDED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER ON THE DRIVER'S SIDE SEAT FOR THE SEAT BELTS FAILED. AS A RESULT, A DRIVERS SIDE SEAT BELT NEEDED TO BE REPL... Read more
LINCOLN TOWN CAR (2006) - SEAT BELTS Dec 31, 2014
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AS A CHIME SOUNDED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER ON THE DRIVER'S SIDE SEAT FOR THE SEAT BELTS FAILED. AS A RESULT, A DRIVERS SIDE SEAT BELT NEEDED TO BE REPL... Read more
LINCOLN MKZ (2008) - WHEELS Dec 29, 2014
Incident date: Dec 2, 2013
CAR WAS BOUGHT NEW IN 2008 FROM LOCAL FORD/LINCOLN DEALER, DEMPEWOLF FORD, HENDERSON, KY, AND ALWAYS GARAGE KEPT AND DEALER SERVICED. TIRES BEGAIN TO LOOSE AIR PRESSURE SEVERAL MONTHS AGO. WHEN EXAMINED BY PURCELL TIRE, HENDERSON, KY, THEY SAID THAT CHROME WAS FLAKING OFF LEAVING A PITTED SURFACE AND THAT BEAD WOULD NOT SEAL AGAINST PITTED SURFACE. CAR IS EQUIPT WITH OPTIONAL CHROME PLATED 17" WHE... Read more
LINCOLN NAVIGATOR (2003) - ENGINE Dec 29, 2014
Incident date: Nov 5, 2014
WE WERE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70MPH, WHEN I HEARD A LOUD POP AND CLANKING NOISE ON THE DRIVER'S SIDE FRONT ENGINE AREA. I WAS DRIVING WITH MY WHOLE FAMILY IN THE SUV. WE WERE ABLE TO STILL DRIVE IT TO A MECHANIC. THE MECHANIC DIAGNOSED IT AS A "BLOWN-OUT SPARK PLUG". HE SAID THE SPARK PLUG HAD COME OUT OF THE ENGINE BLOCK. HE SAID IT IS A COMMON PROBLEM ON THAT ENGINE AND THERE... Read more
LINCOLN CONTINENTAL (2002) - SUSPENSION Dec 28, 2014
Incident date: Jan 13, 2014
AFTER TURNING ON THE IGNITION AND PUTTING THE CAR IN GEAR, MY 2002 LINCOLN CONTINENTAL MADE AN EXTREMELY LOUD NOISE. I TURNED THE CAR OFF FOR A FEW MINUTES AND AFTER STARTING IT AGAIN EVERYTHING SEEMED FINE. AFTER ABOUT A HALF HOUR OF DRIVING, THE CAR BECAME NOISY. I TOOK IT TO A MECHANIC WHO INFORMED ME THAT THE RIGHT FRONT COIL WAS BROKEN. THE MECHANIC COULD NOT LOCATE A USED SPRING AND HAD T... Read more
LINCOLN CONTINENTAL (2002) - SERVICE BRAKES Dec 28, 2014
Incident date: Jan 13, 2014
AFTER TURNING ON THE IGNITION AND PUTTING THE CAR IN GEAR, MY 2002 LINCOLN CONTINENTAL MADE AN EXTREMELY LOUD NOISE. I TURNED THE CAR OFF FOR A FEW MINUTES AND AFTER STARTING IT AGAIN EVERYTHING SEEMED FINE. AFTER ABOUT A HALF HOUR OF DRIVING, THE CAR BECAME NOISY. I TOOK IT TO A MECHANIC WHO INFORMED ME THAT THE RIGHT FRONT COIL WAS BROKEN. THE MECHANIC COULD NOT LOCATE A USED SPRING AND HAD T... Read more
LINCOLN MARK VIII (1995) - EXTERIOR LIGHTING Dec 26, 2014
Incident date: Apr 2, 2012
HEADLIGHT LENS BECOMES DISCOLORED AND NO REPLACEMENT AND LENS CANNOT BE REMOVED TO CLEAN INSIDE. LIMITS VISUALIZATION OF ROAD AND ONE COULD HIT WILD ANIMALS CROSSING THE STREET. *TR
LINCOLN LS (2001) - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Dec 22, 2014
Incident date: Jul 7, 2014
ON JULY 7, 2014 , THIS 2001 LINCOLN LS SPORTS PACKAGE WAS TAKEN INTO AN AUTHORIZED AND OFFICIAL INSPECTION STATION / ENTITY FOR AN WEST VIRGINIA VIRGINIA STATE INSPECTION . THIS VEHICLE WAS NOT LEGALLY AND / OR PROPERLY INSPECTED AND OR EXAMINED IN ACCORDANCE WITH THE INSPECTION REGULATIONS SET FORTH BY THE WEST VIRGINIA STATE POLICE. THIS STATION / ENTITY JUST PLACED AN CERTIFICATE OF INSPECTION... Read more
LINCOLN MKZ (2010) - EXTERIOR LIGHTING Dec 20, 2014
Incident date: Dec 12, 2014
I WAS INFORMED BY FRIENDS FOLLOWING OUR VEHICLE THAT THE DRIVER SIDE RED BRAKE LIGHT WILL ILLUMINATE WITH NO CHANGE IN BRAKE PEDAL FEEL AT NITE WHEN ALL THE CAR LIGHTS ARE TURNED ON. THIS I BELIEVE IS A SAFETY ISSUE SINCE DRIVERS FOLLOWING OUR VEHICLE WILL NOT BE AWARE WHEN THE VEHICLE ITSELF IS BRAKING. CONTACTED A FORD DEALER WHO INFORMED US THAT THE COST TO CORRECT THIS PROBLEM WOULD BE $534... Read more
LINCOLN MKT (2010) - UNKNOWN OR OTHER Dec 19, 2014
Incident date: Oct 29, 2013
THE GEARS ON THIS VEHICLE ARE NOT RIDING SMOOTH, WHEN YOUR DRIVING UPHILL IT SOUNDS AND FEELS LIKE IT'S FALLING APART. AND THE HEADLIGHT ON THE DRIVER SIDE WENT OUT, THEY SAY IT'S NOT THE BULB BUT AN ELECTRICAL ISSUE.. *TR
LINCOLN LINCOLN (9999) - AIR BAGS Dec 18, 2014
Incident date: Sep 20, 2014
LINCOLN AVIATOR. THE CONSUMER WAS DRIVING, WHEN THE SIDE AIRBAG DEPLOYED FOR NO REASON. *TA
LINCOLN TOWN CAR (1996) - VEHICLE SPEED CONTROL:CRUISE CONTROL Dec 18, 2014
Incident date: Aug 16, 2014
TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS SMOKE COMING FROM UNDER THE HOOD. AS A RESULT, THE CONTACT DISCOVERED THAT THE BATTERY WIRES WERE BURNED AND BRAKE FLUID HAD SPILLED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO SWITCH GEARS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL WI... Read more
Fire
LINCOLN TOWN CAR (2003) - VEHICLE SPEED CONTROL Dec 16, 2014
Incident date: Oct 8, 2011
MERGING INTO TRAFFIC ON A INTERSTATE HIGHWAY I HAD TO ACCELERATE MY SPEED. VEHICLE SEEMED TO LOCK AT THIS HIGHER SPEED AND THE ONLY WAY I WAS TO RELEASE THIS CONDITION WAS TO SHIFT TO NEUTRAL AND SLOWLY BRAKE, THIS COULD HAVE EASILY BECOME UGLY.THIS TO ME WAS LIKE THE PROBLEM WITH THE UNEXPLAINED ACCELERATION WITH A GM. PRODUCT. *TR
LINCOLN MKS (2011) - STEERING Dec 15, 2014
Incident date: Dec 1, 2014
2011 LINCOLN MKS. CONSUMER WRITES IN REGARDS TO POWER STEERING LOCKING UP PERIODICALLY. *TGW THE CONSUMER STATED THE POWER STEERING ISSUE, OCCURRED AT START UP. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB
LINCOLN MKX (2008) - POWER TRAIN Dec 15, 2014
Incident date: Dec 11, 2013
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS ENGAGED REPEATEDLY BUT THE VEHICLE FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE STALLED AND THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SENSOR ON THE TRANSMISSION FAILED. TH... Read more
LINCOLN MKZ (2008) - WHEELS Dec 12, 2014
Incident date: Dec 16, 2010
THE CHROME COATING ON THE WHEELS IS DEFECTIVE AND FLAKES OFF. THIS DOES NOT ALLOW THE TIRES TO SEAT PROPERLY WITH THE WHEELS, CAUSING THEM TO LOSE PRESSURE. EVENTUALLY THIS CAN DAMAGE THE TIRES BY HAVING THEM REPEATEDLY DRIVEN UNDER THE RECOMMENDED PRESSURES. NUMEROUS ATTEMPTS BY MY TIRE DEALER TO REMEDY THE SITUATION, UNDER THEIR WARRANTY, HAVE BEEN FRUSTRATING AS THE ISSUE IS NOT OF THEIR MAK... Read more
LINCOLN TOWN CAR (2005) - SERVICE BRAKES Dec 12, 2014
Incident date: Dec 1, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER FOR THE VEHICLE TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAIL... Read more
LINCOLN TOWN CAR (2005) - STEERING Dec 12, 2014
Incident date: Dec 11, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING); HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIRS. THE CONTACT MENTIONED THAT THE TECHNICIAN EXPLAINED THAT THE RECALL REPAIRS WERE PERFORMED SIX MONTHS PRIOR AT ANOTHER DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE RECALL REPAIRS COULD NOT BE P... Read more
LINCOLN MKT (2010) - ELECTRICAL SYSTEM:12V/24V/48V BATTERY Dec 11, 2014
Incident date: Dec 10, 2014
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING 70 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED; HOWEVER, THE CHECK ENGINE REDUCED POWER AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS... Read more
LINCOLN MKC (2015) - ELECTRICAL SYSTEM Dec 11, 2014
Incident date: Dec 6, 2014
WHILE DRIVING AT 5MPH, THE IGNITION BUTTON WAS ACCIDENTALLY PUSHED IN. WHEN THIS HAPPENED, THE ENGINE IMMEDIATELY TURNED OFF, THE VEHICLE ROLLED FOR A SECOND AND THEN THE CAR CAME TO A HALT AS IF I SLAMMED ON THE BRAKES. THE IGNITION BUTTON IS LOCATED NEXT TO THE COMPUTER SCREEN AND THE PASSENGER HAD ACCIDENTALLY PUSHED IT IN WHEN HE WAS CHANGING THE RADIO STATION ON THE COMPUTER SCREEN. *TR
LINCOLN MKC (2015) - ENGINE Dec 11, 2014
Incident date: Dec 6, 2014
WHILE DRIVING AT 5MPH, THE IGNITION BUTTON WAS ACCIDENTALLY PUSHED IN. WHEN THIS HAPPENED, THE ENGINE IMMEDIATELY TURNED OFF, THE VEHICLE ROLLED FOR A SECOND AND THEN THE CAR CAME TO A HALT AS IF I SLAMMED ON THE BRAKES. THE IGNITION BUTTON IS LOCATED NEXT TO THE COMPUTER SCREEN AND THE PASSENGER HAD ACCIDENTALLY PUSHED IT IN WHEN HE WAS CHANGING THE RADIO STATION ON THE COMPUTER SCREEN. *TR
LINCOLN MKZ (2011) - TIRES:SIDEWALL Dec 10, 2014
Incident date: Dec 1, 2014
2011 LINCOLN MKZ ALL FOUR TIRES FAILED DUE TO CRACKS IN THE SIDEWALLS. *MW
LINCOLN MKZ HYBRID (2011) - ELECTRICAL SYSTEM Dec 10, 2014
Incident date: Dec 3, 2014
I OWN A LINCOLN MKZ HYBRID (2011). I HAVE WHAT I CONSIDER A SAFETY FAILURE/HAZARD. THE DRIVER'S SIDE DOOR LOCK/LATCH FAILED AND I HAVE BEEN UNABLE TO OPEN THE DOOR FROM THE INSIDE. I HAVE TO OPEN THE WINDOW AND OPEN THE DOOR BY WAY OF THE OUTSIDE HANDLE. IN AN EMERGENCY, IF THE ELECTRICAL SYSTEM WAS INOPERABLE, A DRIVER WOULD BE TRAPPED IN THE VEHICLE BECAUSE THE WINDOWS WOULD NOT OPEN AND TH... Read more
LINCOLN MKZ HYBRID (2011) - LATCHES/LOCKS/LINKAGES Dec 10, 2014
Incident date: Dec 3, 2014
I OWN A LINCOLN MKZ HYBRID (2011). I HAVE WHAT I CONSIDER A SAFETY FAILURE/HAZARD. THE DRIVER'S SIDE DOOR LOCK/LATCH FAILED AND I HAVE BEEN UNABLE TO OPEN THE DOOR FROM THE INSIDE. I HAVE TO OPEN THE WINDOW AND OPEN THE DOOR BY WAY OF THE OUTSIDE HANDLE. IN AN EMERGENCY, IF THE ELECTRICAL SYSTEM WAS INOPERABLE, A DRIVER WOULD BE TRAPPED IN THE VEHICLE BECAUSE THE WINDOWS WOULD NOT OPEN AND TH... Read more
LINCOLN NAVIGATOR (2008) - STEERING Dec 9, 2014
Incident date: Mar 28, 2012
STEERING WHEEL - FELT LOOSE UNATTACHED PARTS RATTLING AGAINST EACH OTHER IN STEERING ASSEMBLY WHEN CROSSING RAILROAD TRACKS OR UNEVEN PAVEMENT. *TR
LINCOLN ZEPHYR (2006) - POWER TRAIN Dec 9, 2014
Incident date: Dec 8, 2014
THIS CAR HAS A ENGINE AND TRANSMISSION FROM A FORD FUSION, ITS SHIFTING VIOLENTLY AND IS NOT SAFE. THE TRANSMISSION BUILT FOR THIS VEHICLE IS VERY POOR CRAFTSMANSHIP AND NO RECALL WAS MADE. SEVERAL VEHICLES HAVE BEEN AFFECTED BY THE LACK OF QUALITY CONTROL AT FORD. *TR
LINCOLN ZEPHYR (2006) - ENGINE AND ENGINE COOLING Dec 9, 2014
Incident date: Dec 8, 2014
THIS CAR HAS A ENGINE AND TRANSMISSION FROM A FORD FUSION, ITS SHIFTING VIOLENTLY AND IS NOT SAFE. THE TRANSMISSION BUILT FOR THIS VEHICLE IS VERY POOR CRAFTSMANSHIP AND NO RECALL WAS MADE. SEVERAL VEHICLES HAVE BEEN AFFECTED BY THE LACK OF QUALITY CONTROL AT FORD. *TR
LINCOLN ZEPHYR (2006) - WHEELS Dec 9, 2014
Incident date: Dec 9, 2014
I HAVE A 2006 LINCOLN ZEPHYR AND I HAVE NOTICED THE CHROME ON MY RIMS IS PEELING OFF AND THE RIMS ARE BECOMING VERY CORRODED. THE TIRE KEEP DEFLATING DUE TO THIS PROBLEM EVEN AFTER YOU AIR THE TIRES UP THEY SLOWLY LEAK AIR. I HAVE SEEN MANY COMPLAINTS ABOUT THIS HAPPENING TO THESE RIMS AND IT COULD CAUSE A BLOW OUT DUE TO UNDER INFLATION AS THE TIRE SPECIFICALLY SAYS ON THE SIDE OF THE TIRE. THIS ... Read more
LINCOLN MKS (2009) - SERVICE BRAKES Dec 9, 2014
Incident date: Dec 6, 2014
WHILE PULLING OUT INTO TRAFFIC ON A VERY BUSY FOUR LANE STREET, I TURNED LEFT TO GET INTO THE TURN LANE. ALL OF A SUDDEN THE ANTI-LOCK BRAKE LIGHT CAME ON, THE LEFT FRONT WHEEL JERKED AND GRABBED AND THE ACCELERATOR WOULD NOT LET ME GET OUT OF THE ON-COMING LANE FOR A FEW SECONDS. THIS COULD HAVE ENDED A LOT WORST. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THE DEALER SAYS THERE IS NO BULLETIN ... Read more
LINCOLN MKT (2010) - VISIBILITY Dec 8, 2014
Incident date: Nov 30, 2014
THE LARGE TEMPERED GLASS ROOF PANEL OF THE PANORAMIC "VISTA ROOF" ON MY 2010 LINCOLN MKT SHATTERED WITHOUT WARNING WITH A LOUD, FRIGHTENING EXPLOSION WHILE DRIVING 65 MPH ON THE NY THRUWAY ON NOVEMBER 30, 2014. THE PANEL WAS NOT DISPLACED, ALTHOUGH SMALL PIECES OF GLASS FELL ONTO THE HEAD LINER. LUCKILY, THE SUN SHADE WAS CLOSED AT THE TIME. IT WAS A MIRACLE THERE WAS NOT A SERIOUS ACCIDEN... Read more
LINCOLN MKT (2010) - STRUCTURE:BODY Dec 8, 2014
Incident date: Nov 30, 2014
THE LARGE TEMPERED GLASS ROOF PANEL OF THE PANORAMIC "VISTA ROOF" ON MY 2010 LINCOLN MKT SHATTERED WITHOUT WARNING WITH A LOUD, FRIGHTENING EXPLOSION WHILE DRIVING 65 MPH ON THE NY THRUWAY ON NOVEMBER 30, 2014. THE PANEL WAS NOT DISPLACED, ALTHOUGH SMALL PIECES OF GLASS FELL ONTO THE HEAD LINER. LUCKILY, THE SUN SHADE WAS CLOSED AT THE TIME. IT WAS A MIRACLE THERE WAS NOT A SERIOUS ACCIDEN... Read more
LINCOLN TOWN CAR (1993) - ELECTRICAL SYSTEM Dec 8, 2014
Incident date: Nov 25, 2014
TL* THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. WHILE DRIVING 60 MPH, THE CONTACT OBSERVED SMOKE EMITTING FROM THE DRIVER SIDE OF THE DASHBOARD AND THE FUSE BOX. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Fire
LINCOLN TOWN CAR (2005) - BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT Dec 8, 2014
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE DEALER STATED THAT BOTH FRONT SEAT BELT ASSEMBLY MODULES FAILED. IN ADDITION, THE CONTACT MENTIONED THAT THE BACK UP SENSORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 1/16/15... Read more
LINCOLN TOWN CAR (2005) - AIR BAGS Dec 8, 2014
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE DEALER STATED THAT BOTH FRONT SEAT BELT ASSEMBLY MODULES FAILED. IN ADDITION, THE CONTACT MENTIONED THAT THE BACK UP SENSORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 1/16/15... Read more
LINCOLN TOWN CAR (2005) - SEAT BELTS Dec 8, 2014
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE DEALER STATED THAT BOTH FRONT SEAT BELT ASSEMBLY MODULES FAILED. IN ADDITION, THE CONTACT MENTIONED THAT THE BACK UP SENSORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 1/16/15... Read more
LINCOLN MKS (2010) - STEERING Dec 7, 2014
Incident date: Dec 7, 2014
LOSS OF STEERING POWER, TOOK IT TO DEALERSHIP, THEY RESET IT AND RESET IT. NOW ONE WEEK LATER IT DID THE SAME THING. *TR
LINCOLN MKZ HYBRID (2013) - POWER TRAIN Dec 4, 2014
Incident date: Nov 20, 2014
CAR JUST ONE YEAR OLD AND TRANSMISSION NEEDED TO BE REPLACED. *TR
LINCOLN TOWN CAR (2006) - SEAT BELTS Dec 2, 2014
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE SEAT BELT SENSOR AND THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
LINCOLN TOWN CAR (2006) - AIR BAGS Dec 2, 2014
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE SEAT BELT SENSOR AND THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
LINCOLN TOWN CAR (2004) - STEERING Dec 1, 2014
Incident date: Feb 12, 2013
WE WERE ENTERING INTERSTATE 75 IN FLORIDA ON A RAMP AND THE CAR BECAME VERY DIFFICULT TO STEER. WHEN WE WERE ABLE TO RETURN AND TAKE IT TO AN AUTOMOBILE SHOP, THEY TOLD US THE MULTIPLE U-JOINTS ON THE LOWER STEERING COLUMN WERE RUSTED TO WHERE THEY WOULD NOT FUNCTION PROPERLY. WE HAVE A 2010 LINCOLN TOWN CAT THAT HAD THE SAME PROBLEM AND THERE WAS A RECALL ON IT. THE 2004 LINCOLN TOWN CAR HAS THE... Read more
LINCOLN TOWN CAR (2005) - AIR BAGS Nov 29, 2014
Incident date: Jun 13, 2014
AIR BAG WARNING LIGHT ILLUMINATED WHEN STARTING CAR. BOTH OUTBOARD FRONT SEAT BELTS MUST BE REPLACED DUE TO DEFECTIVE CONNECTORS. *TR
LINCOLN TOWN CAR (2005) - SEAT BELTS Nov 29, 2014
Incident date: Jun 13, 2014
AIR BAG WARNING LIGHT ILLUMINATED WHEN STARTING CAR. BOTH OUTBOARD FRONT SEAT BELTS MUST BE REPLACED DUE TO DEFECTIVE CONNECTORS. *TR
LINCOLN MARK LT (2008) - TIRES Nov 28, 2014
Incident date: Nov 3, 2014
TIRES HAVE DEVELOPED CRACKS IN SIDE WALLS. ALL FOUR. HAVE ONLY 9000 MI. ON THIS SET OF TIRES. *TR
LINCOLN NAVIGATOR (2007) - UNKNOWN OR OTHER Nov 25, 2014
Incident date: Nov 24, 2014
DRIVER'S SIDE RETRACTABLE RUNNING BOARDS KEEPS GETTING STUCK IN OPEN POSITION AND KEEPS TRYING TO RETRACT WHILE DRIVING, AFTER RESEARCH FOUND OUT RUNNING BOARDS HAVE BEEN MALFUNCTIONING ON NAVIGATORS SINCE EARLY 2000. FORD MERCURY WILL NOT RECALL EVEN THOUGH THEY KNOW ITS A VEHICLE DEFECT. DRIVERS SEAT AND STEERING WHEEL WILL NOT STAY WHERE ITS SET WILL RESET IT SELF SOMETIMES WHILE DRIVING
LINCOLN ZEPHYR (2006) - WHEELS Nov 22, 2014
Incident date: Nov 20, 2014
WHILE DRIVING I FELT THE CAR PULLING TO THE LEFT, AFTER EXAMINATION I NOTICED THAT THE PASSENGER LEFT SIDE TIRE WAS FLAT. I MANAGED TO GET TO A GAS STATION, BUT WAS UNABLE TO INFLATE THE TIRE. THESE TIRES WERE PURCHASED IN NEW IN MAY 2014. I HAVE DRIVEN FEW MILES BETWEEN MAY AND NOVEMBER, THE MILEAGE CAN BE VERIFIED WITH DEALERSHIP. THIS IS THE FOURTH TIME THAT I HAVE PURCHASED TIRES FOR THIS VEHI... Read more
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