Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Aug 11, 2014
RECEIVED RECALL NOTICE 14S10, NHTSA 14V-393 FROM LINCOLN AND TOOK VEHICLE TO DEALER FOR INSPECTION. OBJECT OF RECALL WAS FOUND DEFECTIVE. LEFT VEHICLE ON 12 AUGUST, AFTER BEING TOLD THE VEHICLE WAS SAFE TO DRIVE EVEN WITH THE DEFECTIVE PARTS. I DID NOT FEEL COMFORTABLE DRIVING THE CAR AFTER READING WHAT THE DEFECT COULD CAUSE. AFTER 2 WEEKS, WAS TOLD SOME OF THE PARTS WERE NOT AVAILABLE TO CO... Read more
Incident date: Aug 11, 2014
RECEIVED RECALL NOTICE 14S10, NHTSA 14V-393 FROM LINCOLN AND TOOK VEHICLE TO DEALER FOR INSPECTION. OBJECT OF RECALL WAS FOUND DEFECTIVE. LEFT VEHICLE ON 12 AUGUST, AFTER BEING TOLD THE VEHICLE WAS SAFE TO DRIVE EVEN WITH THE DEFECTIVE PARTS. I DID NOT FEEL COMFORTABLE DRIVING THE CAR AFTER READING WHAT THE DEFECT COULD CAUSE. AFTER 2 WEEKS, WAS TOLD SOME OF THE PARTS WERE NOT AVAILABLE TO CO... Read more
Incident date: Apr 14, 2014
SUN ROOF GLASS SHATTERED, THIS IS CAR NUMBER 315, WE ARE A LIVERY COMPANY AND THIS IS CAR 1 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR
Incident date: Apr 14, 2014
SUN ROOF GLASS SHATTERED, THIS IS CAR NUMBER 315, WE ARE A LIVERY COMPANY AND THIS IS CAR 1 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR
Incident date: Aug 11, 2014
SUN ROOF GLASS SHATTERED, THIS IS CAR NUMBER 343, WE ARE A LIVERY COMPANY AND THIS IS CAR 2 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR
Incident date: Aug 11, 2014
SUN ROOF GLASS SHATTERED, THIS IS CAR NUMBER 343, WE ARE A LIVERY COMPANY AND THIS IS CAR 2 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR
Incident date: Aug 11, 2014
CAR WAS PARKED IN OUR LOT, ALL OF A SUDDEN AN EMPLOYEE HEARD A LOUD NOISE FROM CAR, NO ONE WAS AROUND THE CAR, WHEN THE EMPLOYEE WALKED OVER THE ROOF WAS SHATTERED. THIS IS CAR NUMBER 307, WE ARE A LIVERY COMPANY AND THIS IS CAR 3 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR
Incident date: Aug 11, 2014
CAR WAS PARKED IN OUR LOT, ALL OF A SUDDEN AN EMPLOYEE HEARD A LOUD NOISE FROM CAR, NO ONE WAS AROUND THE CAR, WHEN THE EMPLOYEE WALKED OVER THE ROOF WAS SHATTERED. THIS IS CAR NUMBER 307, WE ARE A LIVERY COMPANY AND THIS IS CAR 3 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR
LINCOLN
CONTINENTAL
(2002) — SUSPENSION
Aug 26, 2014
Incident date: Aug 5, 2013
DRIVER'S SIDE FRONT COIL SPRING BROKE, AND PUNCTURED THE FRONT TIRE. I WAS JUST BEGINNING TO BACK OUT OF MY DRIVE-WAY. I HAD TO HAVE THE CAR TOWED TO THE SHOP. HAD BOTH FRONT SPRINGS AND THE TIRE REPLACED. LUCKILY IT DID NOT HAPPEN WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH. *TR
LINCOLN
CONTINENTAL
(2002) — WHEELS
Aug 26, 2014
Incident date: Aug 5, 2013
DRIVER'S SIDE FRONT COIL SPRING BROKE, AND PUNCTURED THE FRONT TIRE. I WAS JUST BEGINNING TO BACK OUT OF MY DRIVE-WAY. I HAD TO HAVE THE CAR TOWED TO THE SHOP. HAD BOTH FRONT SPRINGS AND THE TIRE REPLACED. LUCKILY IT DID NOT HAPPEN WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH. *TR
Incident date: Aug 23, 2014
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED BY A SHERIFF NOT TO DRIVE THE VEHICLE IN CASE THE AIR BAGS DEPLOYED INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED. TH... Read more
Crash
Incident date: Aug 22, 2014
MY 2002 LINCOLN NAVIGATOR EJECTED A SPARK PLUG CAUSING A SUBSTANTIAL REPAIR BILL. *TR
Incident date: Aug 22, 2014
MY 2002 LINCOLN NAVIGATOR EJECTED A SPARK PLUG CAUSING A SUBSTANTIAL REPAIR BILL. *TR
Incident date: Mar 15, 2012
THE LOW TIRE PRESSURE SENSOR WARNING LIGHT CAME UP AS WE PULLED AWAY FROM THE DEALERSHIP AND NEVER QUIT LIGHTING UP, REGARDLESS OF THE NUMBER OF TIMES WE TOOK THE CAR TO DEALERS TO HAVE THE ISSUE FIXED. THE CAR WAS PURCHASED AS USED, WITH 43,000 MILES IN MARCH 2012. APPARENTLY, THE MECHANICS AT IRWIN LINCOLN DEALERSHIP IN NJ ARE CLUELESS, AND THE ONLY REMEDY SEEMS TO BE THE PURCHASE OF NEW WHEELS,... Read more
Incident date: Mar 15, 2012
THE LOW TIRE PRESSURE SENSOR WARNING LIGHT CAME UP AS WE PULLED AWAY FROM THE DEALERSHIP AND NEVER QUIT LIGHTING UP, REGARDLESS OF THE NUMBER OF TIMES WE TOOK THE CAR TO DEALERS TO HAVE THE ISSUE FIXED. THE CAR WAS PURCHASED AS USED, WITH 43,000 MILES IN MARCH 2012. APPARENTLY, THE MECHANICS AT IRWIN LINCOLN DEALERSHIP IN NJ ARE CLUELESS, AND THE ONLY REMEDY SEEMS TO BE THE PURCHASE OF NEW WHEELS,... Read more
Incident date: Aug 17, 2014
THE BRAKES ARE STIFF, HAVE A WHISTLE WHEN PUSHED IN TO FLOOR AND SOUNDS LIKE AIR IS COMING FROM BRAKE PEDAL. CAN BARELY STOP THE CAR. *TR
Incident date: Aug 19, 2014
POWER STEERING WENT OUT AND HAD POWER STEERING ASSIST FAULT ERROR. INCIDENT OCCURRED AFTER BACKING OUT OF DRIVEWAY AND PUTTING THE CAR INTO DRIVE. *TR
Incident date: Aug 19, 2014
POWER STEERING WENT OUT AND HAD POWER STEERING ASSIST FAULT ERROR. INCIDENT OCCURRED AFTER BACKING OUT OF DRIVEWAY AND PUTTING THE CAR INTO DRIVE. *TR
Incident date: Aug 22, 2014
FRONT PASSENGER SEAT BELT WARNING DOES NOT DOES NOT LIGHT UP OR BEEP FOR AROUND 4 BLOCKS OF TRAVEL. IF MOST ACCIDENTS HAPPEN CLOSE TO HOME THIS COULD BE SERIOUS OR EVEN FATAL. THE DEALER SAYS IT IS THIS WAY WITH ALL THE OTHER MODELS HE COMPARED MINE TO. THIS DOES NOT MAKE A SAFE SITUATION. THE DRIVER'S WARNING WORKS RIGHT AFTER MOTION BEGINS. THE PASSENGER'S BELT WARNING SHOULD WORK THE SAME ... Read more
Incident date: Aug 1, 2001
WHEN IT RAINS THE WATER RUNS OFF THE WINDSHIELD ON THE DRIVERS SIDE, THE WATER GOES DOWN TO THE GROUND BETWEEN THE KICK BOARD AND THE FENDERS AND PROPERLY DRAINS TO THE GROUND. THE PROBLEM IS: ON THE PASSENGER SIDE THE WATER FROM THE WINDSHIELD COMES IN THROUGH THE KICKBOARD AREA FLOODING THE FLOORBOARD. THIS HAS BEEN A CONSTANT PROBLEM. WATER COMES IN AND DAMAGES THE CARPET. LEAVES A PUDDLE OF WA... Read more
Incident date: Aug 1, 2001
WHEN IT RAINS THE WATER RUNS OFF THE WINDSHIELD ON THE DRIVERS SIDE, THE WATER GOES DOWN TO THE GROUND BETWEEN THE KICK BOARD AND THE FENDERS AND PROPERLY DRAINS TO THE GROUND. THE PROBLEM IS: ON THE PASSENGER SIDE THE WATER FROM THE WINDSHIELD COMES IN THROUGH THE KICKBOARD AREA FLOODING THE FLOORBOARD. THIS HAS BEEN A CONSTANT PROBLEM. WATER COMES IN AND DAMAGES THE CARPET. LEAVES A PUDDLE OF WA... Read more
Incident date: Feb 13, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE REAR PANEL ACCUMULATED WATER, WHICH CAUSED THE REAR PASSENGER SIDE TAIL LIGHT BULB TO FAIL. THE DEALER STATED THAT THE ENTIRE REAR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Incident date: Feb 13, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE REAR PANEL ACCUMULATED WATER, WHICH CAUSED THE REAR PASSENGER SIDE TAIL LIGHT BULB TO FAIL. THE DEALER STATED THAT THE ENTIRE REAR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Incident date: Jul 2, 2014
THE VEHICLE WAS A TOTAL LOSS. THE CAUSE OF THE FIRE WAS ELECTRICAL. THERE WAS A RECALL ON THIS PARTICULAR MAKE, MODEL, & YEAR TO FIX A PROBLEM WHICH WOULD LEAD TO A FIRE. HOWEVER, THE RECALL NOTICE WAS NEVER RECEIVED. THE INSURANCE COMPANY, FIDUCIARY, HAVE DENIED THE CLAIM AS THEY DO NOT COVER FIRES CAUSED BY ELECTRICAL. *TR
Fire
Incident date: Jul 16, 2014
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS ACTIVATED AND THEN SUDDENLY FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Incident date: Aug 15, 2014
THIS WELL-MAINTAINED CAR IS KEPT IN A PRIVATE GARAGE. I CRANKED CAR IN THE MORNING AND AIR BAG LIGHT CAME ON. DROVE TO DEALER WITHOUT PROTECTION OF AN OPERATIONAL AIR BAG SYSTEM. DEALER IDENTIFIED PROBLEM AS PASSENGER SIDE, FRONT SEATBELT PRETENSIONER BUT THERE HAD BEEN NO PASSENGER IN CAR EITHER THE LAST TIME IT WAS DRIVEN OR AS THE CAR WAS CRANKED AND AIR BAG LIGHT CAME ON INDICATING A PROBLE... Read more
Incident date: Aug 15, 2014
THIS WELL-MAINTAINED CAR IS KEPT IN A PRIVATE GARAGE. I CRANKED CAR IN THE MORNING AND AIR BAG LIGHT CAME ON. DROVE TO DEALER WITHOUT PROTECTION OF AN OPERATIONAL AIR BAG SYSTEM. DEALER IDENTIFIED PROBLEM AS PASSENGER SIDE, FRONT SEATBELT PRETENSIONER BUT THERE HAD BEEN NO PASSENGER IN CAR EITHER THE LAST TIME IT WAS DRIVEN OR AS THE CAR WAS CRANKED AND AIR BAG LIGHT CAME ON INDICATING A PROBLE... Read more
Incident date: Aug 21, 2014
1BODY ROLL SIDE TO SIDE . TIRE PRESSURE ALL OK 2 THE CAR FEELS NOT SMOOTH, LIKES HALFSHIFT LOOSED. *TR
Incident date: Aug 15, 2014
BALL JOINT SEPARATED FROM CONTROL ARM CAUSING CONTROL ARM TO DROP TO THE GROUND. THE SAME AS YOUR RECALL98V322000 BUT CALLING LINCOLN THEY SAID THAT MY CAR WAS NOT PART OF THE RECALL. EVEN THOUGH IT DID EXACTLY WHAT THE RECALL SAID. *TR
Crash
Incident date: Dec 13, 2013
TIRES CONTINUALLY LOOSING AIR PRESSURE. MECHANICS SHOWED FLAKING AND CRACKING CHROME PLATING ON WHEELS THAT CREATE AIR LEAKAGE PATH AT BEAD/RIM CONTACT AREA. DAMAGE TO TIRES DUE TO REPEATED LOSS OF AIR PRESSURE. MECHANICS AT BELLE TIRE SAY THIS IS A VERY COMMON PROBLEM WITH THE 2006 LINCOLN ZEPHYR WHEELS. WHY NO RECALL? REPLACEMENT WHEELS ARE APPROX $1,600! *TR
Incident date: Dec 13, 2013
TIRES CONTINUALLY LOOSING AIR PRESSURE. MECHANICS SHOWED FLAKING AND CRACKING CHROME PLATING ON WHEELS THAT CREATE AIR LEAKAGE PATH AT BEAD/RIM CONTACT AREA. DAMAGE TO TIRES DUE TO REPEATED LOSS OF AIR PRESSURE. MECHANICS AT BELLE TIRE SAY THIS IS A VERY COMMON PROBLEM WITH THE 2006 LINCOLN ZEPHYR WHEELS. WHY NO RECALL? REPLACEMENT WHEELS ARE APPROX $1,600! *TR
LINCOLN
CONTINENTAL
(2001) — ELECTRICAL SYSTEM
Aug 20, 2014
Incident date: Aug 19, 2014
TL* THE CONTACT OWNS A 2001 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, SMOKE STARTED EMITTING FROM THE STEERING COLUMN AND NEAR THE WIPER SWITCH. ALSO, THE CONTACT NOTICED THAT THE LOW WASHER FLUID SENSOR ILLUMINATED INTERMITTENTLY AND THAT UNDER THE HOOD THERE WAS A DISCONNECTED PIECE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLENI... Read more
Incident date: Jan 1, 2013
MKZ RIGHT SIDE OUTER LED TAILLIGHT ASSEMBLY IS DISPLAYING ALL THREE BANDS OF LED'S AT ALL TIMES, INSTEAD OF ONLY WHEN BRAKING. THE CORRECT DISPLAY WITHOUT BRAKING IS ONLY THE CENTER LED BAND. ALSO, AT RANDOM TIMES, THE THREE LED BANDS FLASH AS IF A TURN SIGNAL IS ACTIVATED, WHEN IT IS NOT. THESE CONDITIONS CAUSE OTHER DRIVERS TO NOT UNDERSTAND WHETHER THE CAR MIGHT BE BRAKING OR TURNING, WHEN IT ... Read more
Incident date: Jan 1, 2013
MKZ RIGHT SIDE OUTER LED TAILLIGHT ASSEMBLY IS DISPLAYING ALL THREE BANDS OF LED'S AT ALL TIMES, INSTEAD OF ONLY WHEN BRAKING. THE CORRECT DISPLAY WITHOUT BRAKING IS ONLY THE CENTER LED BAND. ALSO, AT RANDOM TIMES, THE THREE LED BANDS FLASH AS IF A TURN SIGNAL IS ACTIVATED, WHEN IT IS NOT. THESE CONDITIONS CAUSE OTHER DRIVERS TO NOT UNDERSTAND WHETHER THE CAR MIGHT BE BRAKING OR TURNING, WHEN IT ... Read more
Incident date: Jan 1, 2013
MKZ RIGHT SIDE OUTER LED TAILLIGHT ASSEMBLY IS DISPLAYING ALL THREE BANDS OF LED'S AT ALL TIMES, INSTEAD OF ONLY WHEN BRAKING. THE CORRECT DISPLAY WITHOUT BRAKING IS ONLY THE CENTER LED BAND. ALSO, AT RANDOM TIMES, THE THREE LED BANDS FLASH AS IF A TURN SIGNAL IS ACTIVATED, WHEN IT IS NOT. THESE CONDITIONS CAUSE OTHER DRIVERS TO NOT UNDERSTAND WHETHER THE CAR MIGHT BE BRAKING OR TURNING, WHEN IT ... Read more
Incident date: Aug 17, 2014
TL* THE CONTACT OWNS A 2002 LINCOLN LS. THE CONTACT NOTICED AN INTERMITTENT FUEL LEAK AND A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Incident date: Oct 21, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED HE HEARD A LOUD CLUNKING NOISE WHEN TURNING . THE VEHICLE WAS TAKEN TO DEALER. THE DEALER STATED THE ENTIRE STEERING SHAFT ASSEMBLY WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE DEALER THEN STATED BOTH LOWER SUSPENSION ARMS AND BUSHING BRACKETS WOULD NEED REPAIR. THE VEHICLE WAS NOT REPAIRED. THE... Read more
Incident date: Aug 15, 2014
BRAKE BOOSTER FAILURE RESULTED IN "NEAR MISS." THE BRAKES WERE HISSING, INCREDIBLY DIFFICULT TO PRESS, AND WENT SOFT EVENTUALLY AFTER STANDING ON THEM TO ENGAGE. THIS IS A KNOWN ISSUE FOR THE FORD EDGE / LINCOLN MKX WITH AN ASSOCIATED "CUSTOMER SATISFACTION PROGRAM" (READ RECALL AVOIDANCE) # 13N02. THIS PROBLEM REQUIRES A RECALL, BECAUSE THE BRAKE SYSTEM IS UNSAFE WHEN THIS PART FAILS. PERIO... Read more
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AND THE VEHICLE STARTED MAKING A LOUD BEEPING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR BAG SENSOR WAS REPLACED SEVERAL TIMES BUT IT FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS MAD... Read more
Incident date: Aug 10, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE PARKING BRAKE, ABS, AND TRACTION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE IT WAS TURN OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED AND RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED O... Read more
Incident date: Apr 28, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED, THE TECHNICIAN NOTIFIED HIM THAT THE VEHICLE NEEDED TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING). THE TECHNICIAN EXPLAINED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, SHORTLY AFTER THE STEERING WHEEL STARTED TO MAKE A LOUD ... Read more
Incident date: Jan 1, 2014
MY CAR IS MAKING A BEEPING NOISE AND THE AIR BAG SIGN IS SHOWING ON THE DASH. *TR
Incident date: Jan 1, 2014
MY CAR IS MAKING A BEEPING NOISE AND THE AIR BAG SIGN IS SHOWING ON THE DASH. *TR
Incident date: Aug 9, 2014
1 THE CAR ROCKING TOO HARD AT SLOW-SPEED 2 FEELS LIKE THE HALF-SHAFT LOOSED ' STOP AND GO NOT SMOOTH. *TR
Incident date: Nov 19, 2013
TL-THE OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE COLLISION WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.LB
LINCOLN
TOWN CAR
(1996) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Aug 8, 2014
Incident date: Aug 6, 2014
TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING 55 MPH THERE WAS SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT OBSERVED THAT ANTI-FREEZE WAS COVERING THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE INTAKE MANIFOLD WAS CRACKED AND WOULD NEEDED TO BE REPLACED. THE VEHICLE WAS RE... Read more
Fire
Incident date: Aug 6, 2014
TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING 55 MPH THERE WAS SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT OBSERVED THAT ANTI-FREEZE WAS COVERING THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE INTAKE MANIFOLD WAS CRACKED AND WOULD NEEDED TO BE REPLACED. THE VEHICLE WAS RE... Read more
Fire
Incident date: Aug 7, 2014
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS A LOUD ABNORMAL NOISE. THE VEHICLE HAD COLLAPSED ON THE FRONT PASSENGERS SIDE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 98V322000 (SUSPENSION). THE MANUFACTURER WAS NOTIFI... Read more
Incident date: May 22, 2014
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING IN REVERSE, THE VEHICLE ACCELERATED INADVERTENTLY. THE CONTACT CRASHED THE VEHICLE INTO A TOW TRUCK. THERE WERE NO INJURIES. AN INDEPENDENT MECHANIC REPAIRED THE ACCELERATOR PEDAL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash
Incident date: Sep 20, 2013
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT FAILED TO RETRACT IN ORDER TO FIT SNUGLY ACROSS THE OCCUPANT. THE DEALER STATED THAT THE SEAT BELT PRE-TENSIONER NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT PRE-TENSIONER WAS PREVIOUSLY REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE A... Read more