Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jan 30, 2015
WHILE EXITING A PARKING FACILITY CARS WERE DOING AN ALTERNATE MERGE INTO A SINGLE LANE. IT WAS SLOW STOP AND GO AND I WAS WAITING MY TURN WITH MY FOOT ON THE BRAKE. ALL OF A SUDDEN MY CAR ACCELERATED AGGRESSIVELY AND I SLAMMED ON THE BRAKES AND PUT IT IN PARK. I USED JUST LESS THAN A CAR LENGTH TO STOP THE CAR AFTER IT LURCHED FORWARD. I NOTICED THAT THE TACHOMETER MOMENTARILY EXCEEDED 4000 RP... Read more
Incident date: Sep 20, 2013
I WAS DRIVING DOWN THE ROAD AROUND 11PM TO PICK UP MY HUSBAND, AND THE LEFT DRIVER SIDE R/R DS LOWER BALL JOINT IN FRONT OF THE CAR COLLAPSED TO THE GROUND. I HAD TRAFFIC COMING FROM BEHIND AND FROM A CROSS STREET IN FRONT OF ME. LUCKILY, I WAS ABLE TO SIGNAL EVERYONE BY HORN, ARM WAVING AND DOUBLE BLINKERS BEFORE I WAS HIT BY ANYONE. I WAS ABLE TO PREVENT THE ACCIDENT. *TR
Incident date: Sep 20, 2013
NOTICE THE STEERING WAS LOOSE WHILE DRIVING AND FELT INHIBITED WHEN I DROVE. *TR
Incident date: Jan 26, 2015
MY WIFE WAS DRIVING TO WORK AND TRIED TO APPLY BRAKES AND PEDAL WENT TO THE FLOOR, SHE WAS A SUFFICIENT DISTANCE AWAY FROM THE OTHER CAR TO AVOID AN ACCIDENT. *TR
Incident date: Jun 13, 2012
WAS TRAVELING SOUTHBOUND ON I-39 WHEN TIRE BLEW OUT. HAVE HAD TO REPLACE TIRES SEVERAL TIMES AND TOLD BY DEALERSHIP AND 2 AUTO SERVICE CENTERS THAT THE RIMS ARE SO CORRODED THEY DO NOT HOLD AIR PROPERLY AND NEED TO BE REPLACED. ALL WHEELS HAVE CHROME FLAKING OFF. CAR CURRENTLY HAS LESS THAN 75K MILES. IN THE 2.5 YEARS I HAVE OWNED IT, PROBABLY HAVE HAD TO HAVE THE TIRES REPAIRED/REPLACED 10-15 TIM... Read more
Incident date: Jun 13, 2012
WAS TRAVELING SOUTHBOUND ON I-39 WHEN TIRE BLEW OUT. HAVE HAD TO REPLACE TIRES SEVERAL TIMES AND TOLD BY DEALERSHIP AND 2 AUTO SERVICE CENTERS THAT THE RIMS ARE SO CORRODED THEY DO NOT HOLD AIR PROPERLY AND NEED TO BE REPLACED. ALL WHEELS HAVE CHROME FLAKING OFF. CAR CURRENTLY HAS LESS THAN 75K MILES. IN THE 2.5 YEARS I HAVE OWNED IT, PROBABLY HAVE HAD TO HAVE THE TIRES REPAIRED/REPLACED 10-15 TIM... Read more
Incident date: Jan 28, 2015
TL*THE CONTACT OWNS A 1991 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD A LOUD NOISE AND DISCOVERED THAT THE HOOD LATCH FRACTURED. AS A RESULT, THE WINDSHIELD CRACKED FROM THE FORCE OF THE HOOD AND A BUNGEE CORD WAS USED IN ORDER TO KEEP THE HOOD SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THA... Read more
Incident date: Jan 28, 2015
EXCESSIVE PLAY IN SEAT ASSEMBLY, DRIVERS SEAT TRACK BAR WAS FOUND TO BE DEFORMED THIS DEFECT ALLOWED SEAT TO MOVE BACKWARDS WITH ACCELERATION, FORWARD WHEN BRAKING. SEAT WAS REPAIRED BY CERTIFIED MECHANIC AND IS NOW IN OPERATING CONDITION. *TR
Incident date: Nov 1, 2014
TL*THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Nov 1, 2014
TL*THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 5, 2014
ON SPETEMBER 5, 2014, I WAS TRAVELING IN MISSOURI. THE CAR DIDN'T SEEM TO HANDLE AS IT SHOULD. I HAD A STOP SIGN, AND IT SEEMED TO BE OKAY THEN. I DECIDED TO SLOW DOWN IN CASE THERE WAS AN ISSUE. THE FIRST CURVE I CAME TO, THE CAR WOULD NOT TURN RIGHT, AND WENT DOWN A STEEP EMBANKMENT. ACCORDING TO THE POLICE REPORT, I WAS NEVER ABLE TO STEER IT RIGHT TOWARDS THE ROAD AGAIN. MY LEFT KNEE WAS INJU... Read more
Crash
1 injured
Incident date: Sep 5, 2014
ON SPETEMBER 5, 2014, I WAS TRAVELING IN MISSOURI. THE CAR DIDN'T SEEM TO HANDLE AS IT SHOULD. I HAD A STOP SIGN, AND IT SEEMED TO BE OKAY THEN. I DECIDED TO SLOW DOWN IN CASE THERE WAS AN ISSUE. THE FIRST CURVE I CAME TO, THE CAR WOULD NOT TURN RIGHT, AND WENT DOWN A STEEP EMBANKMENT. ACCORDING TO THE POLICE REPORT, I WAS NEVER ABLE TO STEER IT RIGHT TOWARDS THE ROAD AGAIN. MY LEFT KNEE WAS INJU... Read more
Crash
1 injured
Incident date: Sep 7, 2013
ENGINE DIED AT STOPLIGHT. BATTERY JUMPED BY ANOTHER VEHICLE. DROVE ABT 4 MILES, ENGINE DIED AGAIN. CALLED FOR TOW TRUCK AND HAD IT TOWED TO FORD DEALERSHIP. BETWEEN 9/7/2013 AND 2/14/2014 BATTERY AND ALTERNATOR REPLACED. "CHECK BATTERY LIGHT" CONSTANTLY APPEARED. USED FORDS TESTOR CONNECTED TO VEHICLES COMPUTER. AFTER THREE ACTUATION'S, RETURNED TO DEALERSHIP FOR SOLUTION.THIS OCCURRED NUMEROUS ... Read more
Incident date: May 29, 2013
SEAT BELT/AIR BAG LIGHT CAME ON. VEHICLE PURCHASED NEW, ORIGINAL DEALER DIAGNOSED BAD SEAT BELT PRE TENSIONER INTERNALLY FAULTED ON DRIVERS SIDE. OUT OF WARRANTY, AND VEHICLE WAS REPAIRED AT A COST OF $354 PARTS AND $305 LABOR. SEAT BELT/AIR BAG LIGHT CAME ON AGAIN JAN 8, 2015. ORIGINAL DEALER DIAGNOSED BAD SEAT BELT PRE TENSIONER ON THE PASSENGER SIDE. PARTS ON ORDER AND TO BE REPAIRED FEB 26... Read more
Incident date: Jan 22, 2015
WENT FOR A WALK WITH 4 YEAR OLD SON AT THE MOUNTAIN, CAME BACK TO A MELTED MKX. FIRE DEPARTMENT CAME. WITH IN A SPAN OF AN HOUR FIFTEEN MINUTES, THE VEHICLE CAB HAD MELTED AND COOLED TO TOUCH. WE BARELY ESCAPED POSSIBLE DEATH HAD I BEEN DRIVING ON THE FREEWAY. *TR
Fire
Incident date: Nov 24, 2014
I FULLY STOPPED IN A PARKING PLACE WHERE I USE TO GO EVERY MONDAY TO PICK UP KIDS FROM A DANCING SCHOOL. AFTER I FULLY STOPPED AND TRY TO PUT THE CLUTCH ON P THE CAR ACCELERATED BY ITSELF. I WENT TROUGH A BUILDING AND AS I TRIED TO CONTROL THE CAR I WAS TRYING TO PUT IN P AND I WAS NOT ABLE. I KEPT MY FOOT ON THE BRAKE AND TRIED TO STABILIZE THE CAR..EVENTUALLY THE CAR ENDED IN A DITCH AND I W... Read more
1 injured
Incident date: Nov 24, 2014
I FULLY STOPPED IN A PARKING PLACE WHERE I USE TO GO EVERY MONDAY TO PICK UP KIDS FROM A DANCING SCHOOL. AFTER I FULLY STOPPED AND TRY TO PUT THE CLUTCH ON P THE CAR ACCELERATED BY ITSELF. I WENT TROUGH A BUILDING AND AS I TRIED TO CONTROL THE CAR I WAS TRYING TO PUT IN P AND I WAS NOT ABLE. I KEPT MY FOOT ON THE BRAKE AND TRIED TO STABILIZE THE CAR..EVENTUALLY THE CAR ENDED IN A DITCH AND I W... Read more
1 injured
Incident date: Nov 24, 2014
I FULLY STOPPED IN A PARKING PLACE WHERE I USE TO GO EVERY MONDAY TO PICK UP KIDS FROM A DANCING SCHOOL. AFTER I FULLY STOPPED AND TRY TO PUT THE CLUTCH ON P THE CAR ACCELERATED BY ITSELF. I WENT TROUGH A BUILDING AND AS I TRIED TO CONTROL THE CAR I WAS TRYING TO PUT IN P AND I WAS NOT ABLE. I KEPT MY FOOT ON THE BRAKE AND TRIED TO STABILIZE THE CAR..EVENTUALLY THE CAR ENDED IN A DITCH AND I W... Read more
1 injured
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2002 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE TRAILING ARM BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRAILING ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Incident date: Jan 18, 2015
TL*THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Incident date: Jan 11, 2015
TL*THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. THE CONTACT STATED THAT A PASSENGER STEPPED ON THE BRACKET TO ENTER THE VEHICLE AND IT FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER'S SIDE BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE TRAVELING AN UNKNOWN RATE OF SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT UPON FURTHER INSPECTION OF THE VEHICLE, IT WAS NOTICED THAT THE PLASTIC PIECE ASSOCIATED WITH THE INTAKE MANIFOLD FRACTURED. ALSO, THE CONTACT MENTIONED THAT THE TEMPERATURE READER AND ADDITIONAL COMPONENTS MAY HAVE BEEN DAMAGE... Read more
Incident date: Nov 18, 2014
FUEL LEAK DURING MAINTENANCE INSPECTION, DEALERSHIP GROUNDED CAR AND DID NOT RETURN TO ME. PROVIDED SMALL RENTAL CAR AT LINCOLN EXPENSE. AWAITING PART EVER SINCE, WITH NO ESTIMATE OF AVAILABILITY. *TR
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR... Read more
Crash
Incident date: Jan 20, 2015
WAS COMING HOME FROM THE STORE I WAS GOING 55MPH AND OUT OF NO WHERE THE HEADLIGHTS TURN OFF....PULLED OVER TURNED OFF THE CAR THEN BACK ON AND WORK FOR LIKE A MIN THEN AGAIN I ALMOST CRASH BECAUSE NO LIGHT..A 15MIN DRIVE HOME BECAME 50MIN HAD TO BE PULLING OVER ALL THE WAY HOME....DUE TO THE LIGHTS TURNING OFF ON THERE OWN... *TR
Incident date: Jan 2, 2015
HI I'M MAKING THIS COMPLAINT ON BEHALF OF MY MOM SHE JUST PURCHASED HER CAR THAT DOESN'T HAVE AN AIRBAG WITHOUT SIGNING A DISCLOSURE FORM AND THE TRANSMISSION IS TOTALLY RUNNING DOWN AND NOT BEING INFORMED OF THIS SHE WENT AHEAD AND BOUGHT THE CAR UNAWARE OF ANY OF THIS. *TR
Incident date: Jan 2, 2015
HI I'M MAKING THIS COMPLAINT ON BEHALF OF MY MOM SHE JUST PURCHASED HER CAR THAT DOESN'T HAVE AN AIRBAG WITHOUT SIGNING A DISCLOSURE FORM AND THE TRANSMISSION IS TOTALLY RUNNING DOWN AND NOT BEING INFORMED OF THIS SHE WENT AHEAD AND BOUGHT THE CAR UNAWARE OF ANY OF THIS. *TR
Incident date: Jan 2, 2015
HI I'M MAKING THIS COMPLAINT ON BEHALF OF MY MOM SHE JUST PURCHASED HER CAR THAT DOESN'T HAVE AN AIRBAG WITHOUT SIGNING A DISCLOSURE FORM AND THE TRANSMISSION IS TOTALLY RUNNING DOWN AND NOT BEING INFORMED OF THIS SHE WENT AHEAD AND BOUGHT THE CAR UNAWARE OF ANY OF THIS. *TR
Incident date: Jan 18, 2015
ENGINE STARTED TO MAKE A LOUD CLICKING NOISE WHILE DRIVING 45MPH DOWN THE BLOCK. MANAGED TO PULL INTO THE DRIVEWAY AND WHEN A OPENED THE HOOD THE COIL PACK HAD BLOWN APART AND THE SPARK PLUG WAS SITTING ON TOP OF THE ENGINE. *TR
Incident date: Dec 11, 2012
FORD HAS FAILED TO INSTALL INSULATION ON THE UNDERSIDE OF THE LINCOLN NAVIGATOR HOOD THEREFORE THE HEAT HAS CAUSED THE HOOD PAINT AND CLEAR COAT TO BUBBLE AND PEEL. MY HOOD HAS AS MANY SPOTS ON IT AS A HORMONAL TEENAGE BOY HAS ON HIS FACE. THIS ISSUE HAS CAUSED INJURY TO THE VALUE OF MY CAR AND MY PRIDE IN OWNING THIS VEHICLE. MANY LAWSUITS HAVE BEEN FILED AND SUCCESSFULLY WON THROUGH SEVERAL S... Read more
Incident date: Dec 29, 2014
I HAVE A 2004 LINCOLN NAVIGATOR AND WHEN IT GETS TOO COLD THE AIRBAGS HAVE BUSTED ON ME AND THE COMPRESSOR. I HAVE OWNED THIS VEHICLE FOR 2 YEARS AND 2 YEARS IN A ROW EACH WINTER MY SUSPENSION HAS FAILED. MY WHEELS ARE RIDING RIGHT UNDER MY TIRE WALL AND IT IS GOING TO CAUSE ME TO HAVE AN ACCIDENT OR CAUSE FURTHER DAMAGE. AT $1000 TO FIX THESE THEY SHOULD LAST LONGER THAN 1 YEAR. PLEASE LOOK INTO ... Read more
Incident date: Dec 29, 2014
I HAVE A 2004 LINCOLN NAVIGATOR AND WHEN IT GETS TOO COLD THE AIRBAGS HAVE BUSTED ON ME AND THE COMPRESSOR. I HAVE OWNED THIS VEHICLE FOR 2 YEARS AND 2 YEARS IN A ROW EACH WINTER MY SUSPENSION HAS FAILED. MY WHEELS ARE RIDING RIGHT UNDER MY TIRE WALL AND IT IS GOING TO CAUSE ME TO HAVE AN ACCIDENT OR CAUSE FURTHER DAMAGE. AT $1000 TO FIX THESE THEY SHOULD LAST LONGER THAN 1 YEAR. PLEASE LOOK INTO ... Read more
Incident date: Jan 12, 2015
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATORS ILLUMINATED AND A CHIME ACTIVATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS U... Read more
Incident date: Aug 24, 2014
WHILE DRIVING (ENTERING) A MAIN STREET FROM A SERVICE STATION IN MILES CITY,MT. IN A HEAVY DOWNPOUR, AS I PASSED THROUGH THE CURB/STREET DRAINAGE AREA, I HEARD A SLIGHT BUT LOUD THUMP LIKE A BIRD STRIKE BUT IT WAS RAINING TO HARD FOR THAT. A BLOCK AWAY FROM THE INITIAL TURN I ENTERED I-94 EAST WHEN MY WIFE SAID THAT WE HAVE A PROBLEM AS A WINDSHIELD CRACK APPEARED FROM UNDER THE WINDSHIELD WIPER B... Read more
Incident date: Dec 2, 2014
THE REAR SUNSHADE WON'T STAY IN THE DOWN POSITION, IT IS ALWAYS UP AND VERY HARD TO SEE WHEN BACKING UP. ALSO AT NIGHT IT IS ALMOST IMPOSSIBLE TO SEE OUT THE BACK WINDOW. AS THE SHADE IS IN THE UP POSITION. *TR
Incident date: Dec 2, 2014
THE REAR SUNSHADE WON'T STAY IN THE DOWN POSITION, IT IS ALWAYS UP AND VERY HARD TO SEE WHEN BACKING UP. ALSO AT NIGHT IT IS ALMOST IMPOSSIBLE TO SEE OUT THE BACK WINDOW. AS THE SHADE IS IN THE UP POSITION. *TR
Incident date: Nov 1, 2014
I NOTICED A CRACK ON THE BACK PANEL OF MY TAILGATE. THERE WAS NO ACCIDENT OR INCIDENT AND SINCE THEN I HAVE NOTICED AT LEAST 3 OTHER CARS IN MY SMALL TOWN WITH THE SAME DEFECT. I HAVE WRITTEN TO FORD AND GOTTEN NO RESPONSE. FROM WHAT I HAVE SEEN ON THE INTERNET, THIS IS NOT AN ISOLATED PROBLEM. I FEEL THAT FORD/LINCOLN SHOULD RECALL THE AFFECTED MODELS OF CAR (INCLUDING FORD EXPLORERS) AND MAK... Read more
Incident date: Jan 6, 2015
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE BALL JOINTS DETACHED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Incident date: Jan 12, 2015
SAFETY HAZARD-CHROME WHEELS CORRODING AND FLAKING. FREQUENT LOSS OF AIR PRESSURE PRE-MATURE WEAR OF TIRES. *TR
LINCOLN
MKZ HYBRID
(2013) - TIRES
Jan 13, 2015
Incident date: Dec 30, 2014
I HAVE A 2013 LINCOLN MKZ HYBRID WITH 27,400 MILES. IT HAS MICHELIN PRIMACY MXM4 245/45R18 TIRES. ONE IS COMPLETELY WORN OUT (BALD) AND 3 ARE WORN AND UNSAFE. I AM HAVING TO REPLACE ALL FOUR TIRES DUE TO THEM BEING UNSAFE AND WORN. *TR
LINCOLN
MKZ HYBRID
(2013) - WHEELS
Jan 13, 2015
Incident date: Dec 30, 2014
I HAVE A 2013 LINCOLN MKZ HYBRID WITH 27,400 MILES. IT HAS MICHELIN PRIMACY MXM4 245/45R18 TIRES. ONE IS COMPLETELY WORN OUT (BALD) AND 3 ARE WORN AND UNSAFE. I AM HAVING TO REPLACE ALL FOUR TIRES DUE TO THEM BEING UNSAFE AND WORN. *TR
LINCOLN
MKZ HYBRID
(2014) - WHEELS
Jan 10, 2015
Incident date: Jan 8, 2015
ON NOVEMBER 25, 2014 , A RIGHT REAR TIRE WAS REPAIRED BY THE LOCAL LINCOLN DEALERSHIP. ON JANUARY 8, 2015 A SECOND TIRE BLEW OUT CAUSING A NEAR FATAL ACCIDENT. IT BLEW IN 20 DEGREE WEATHER WITH SUCH FORCE AS TO LIFT THE VEHICLE OFF THE GROUND AND SPIN IT IN THE AIR. *TR
Crash
Incident date: Dec 5, 2014
I WAS TRAVELING IN BUMPER TO BUMPER TRAFFIC WITH FAMILY AND FRIENDS TRAVELING AT ABOUT 10 MPH WHEN I WENT TO APPLY THE BRAKES AND THE CAR WOULD NOT REACT I THEN APPLIED BOTH FEET STANDING ON THE PEDAL ANNOUNCING I WASN'T STOPPING AND NUDGED INTO THE BACK OF THE CAR IN FRONT OF ME. IT LEFT ONLY MINOR DAMAGE TO MY VEHICLE AND NONE TO THE ONE I HIT. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE BR... Read more
Crash
Incident date: Jan 2, 2015
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. UPDATED 3/3/15*CN UPDATED 03/17/15. *JB
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Incident date: Jan 7, 2014
TL-THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000. DJR
Incident date: Dec 29, 2014
TL-THE CONTACT OWNS A 2005 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG DEPLOYED INDEPENDENTLY ONTO HER FACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. DJR
Incident date: Jan 5, 2015
I LIVE IN THE MIDWEST AND IT WAS COLD OUTSIDE AND I WAS DRIVING HOME WITH MY BRAND NEW STATE OF THE ART LINCOLN. WHEN I WAS HEADING HOME MY CAR INDICATED LOW BATTERY, WHICH I ASSUMED WOULD CHARGE AS I CONTINUED TO DRIVE. NEXT THING I KNOW, EVERYTHING WAS TURNING OFF (ALL INTERNAL DISPLAYS, HEADLIGHTS, WIPERS, STEERING) DUE TO CONSERVING BATTERY WHILE I WAS ON A MAJOR INTERSTATE IN A BLIZZARD. ... Read more
Incident date: Jan 5, 2015
I LIVE IN THE MIDWEST AND IT WAS COLD OUTSIDE AND I WAS DRIVING HOME WITH MY BRAND NEW STATE OF THE ART LINCOLN. WHEN I WAS HEADING HOME MY CAR INDICATED LOW BATTERY, WHICH I ASSUMED WOULD CHARGE AS I CONTINUED TO DRIVE. NEXT THING I KNOW, EVERYTHING WAS TURNING OFF (ALL INTERNAL DISPLAYS, HEADLIGHTS, WIPERS, STEERING) DUE TO CONSERVING BATTERY WHILE I WAS ON A MAJOR INTERSTATE IN A BLIZZARD. ... Read more