Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Feb 12, 2015
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO GO INTO THE PARK POSITION. IN ADDITION, THE CONTACT STATED THAT THE IGNITION KEY FAILED TO DISENGAGE FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
Incident date: Feb 12, 2015
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO GO INTO THE PARK POSITION. IN ADDITION, THE CONTACT STATED THAT THE IGNITION KEY FAILED TO DISENGAGE FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
Incident date: Dec 1, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THE CONTACT NOTICED FLUID ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN DIAGNOSED THAT THE POWER TAKE UNIT FAILED AND CAUSED THE FLUID TO LEAK. THE VEHICLE WAS REPAIRED. THE POWER TAKE OFF UNIT WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WA... Read more
Incident date: Mar 4, 2015
HAS HAPPENED A FEW TIMES RECENTLY TWICE IN ONE WEEK.DRIVING AND MY TRUCK SHUTS OFF,STEERING LOCKS UP AND NO POWER.THE WARNING INDICATOR TELLS ME. "CHECK THROTTLE COMPUTER SYSTEM,I SHUT OFF TRUCK AND AFTER A COUPLE TIMES IT STARTS BACK UP... *TR
Incident date: Mar 4, 2015
HAS HAPPENED A FEW TIMES RECENTLY TWICE IN ONE WEEK.DRIVING AND MY TRUCK SHUTS OFF,STEERING LOCKS UP AND NO POWER.THE WARNING INDICATOR TELLS ME. "CHECK THROTTLE COMPUTER SYSTEM,I SHUT OFF TRUCK AND AFTER A COUPLE TIMES IT STARTS BACK UP... *TR
Incident date: Mar 2, 2015
LETTER FROM CONGRESSMAN MURPHY ON BEHALF OF CONSTITUENT RE 2003 LINCOLN TOWN CAR PRIVATELY OWNED WAS NOT INCLUDED IN THE RECALL. *SMD THE CONSUMER STATED THE SUSPENSION RECALL ONLY PERTAINED TO COMMERCIAL VEHICLES. *JB
Incident date: Feb 10, 2015
STARTED WITH THE LIGHT IN VEHICLE STAYING ON FOR HOURS AT A TIME CAUSING A LOUD NOISE UNDER HOOD. WHILE DRIVING AND PICKING UP MY GIRLFRIEND, WE WERE SCARED BY THE SUDDEN ACCELERATION OF MY VEHICLE. WE HIT ANOTHER CAR CAUSING OUR HEADS TO HIT THE DASH BOARD. THE CAR WOULDN'T STOP SO AFTER WE HIT A CAR WHILE ON BREAKS, I THROUGH CAR IN PARK AND THAT JUST MADE CAR ENGINE ROAR EVEN LOUDER CAUSING EN... Read more
Crash
Incident date: Aug 24, 2007
WHEN PURCHASED USED 2 YRS OLD [XXX], I NOTICED A CRACK IN THE MIDDLE OF THE LIFTGATE. I HAVE OWNED THIS VEHICLE FOR ALMOST 7YRS AND HAVE TAKEN VERY GOOD CARE OF IT, BUT I NOW HAVE 3 CRACKS IN THE LIFTGATE. IT SEEMS TO BE VERY THIN ACROSS THE BOTTOM OF THE BACK WINDOW AND EVERY TIME YOU OPEN AND CLOSE THE WINDOW, IT PUTS STRESS ACROSS THE BOTTOM OF IT. THIS SHOULD BE A RECALL BECAUSE THERE ARE A... Read more
Incident date: Jan 5, 2015
I PURCHASED A OBDII/EOBD TESTER AND WHILE TESTING MY CAR IT GAVE ME THIS MESSAGE, (FUEL FIRED HEATER DISABLED). IS THIS A SERIOUS PROBLEM/DANGER IF I DRIVE MY VEHICLE. I AM 78 YEARS OLD AND NEVER HEARD OF A FUEL FIRED HEATER. *TR
Incident date: Nov 14, 2014
WE HAVE A 2005 LINCOLN TOWN CAR WITH 87000 MILES WHEN IT RAINS THE REAR R FLOOR GETS A LOT OF WATER. THE WATER COMES FROM A DEFECTIVE SEAL IN THE AC/HEAT SYSTEM ? PROBABLY AROUND THE FAN MOUNT FOR THE HEATING /COOLING. AND ? MORE TROUBLE ? WHEN WE BACKED OUT OF THE DRIVEWAY IN WET WEATHER ? THE CAR FROZE IN PLACE ? AS IF WE HAD HIT A WALL. IT WOULD STILL GO FORWARD. HAPPENED HALF A DOZEN T... Read more
Incident date: Nov 14, 2014
WE HAVE A 2005 LINCOLN TOWN CAR WITH 87000 MILES WHEN IT RAINS THE REAR R FLOOR GETS A LOT OF WATER. THE WATER COMES FROM A DEFECTIVE SEAL IN THE AC/HEAT SYSTEM ? PROBABLY AROUND THE FAN MOUNT FOR THE HEATING /COOLING. AND ? MORE TROUBLE ? WHEN WE BACKED OUT OF THE DRIVEWAY IN WET WEATHER ? THE CAR FROZE IN PLACE ? AS IF WE HAD HIT A WALL. IT WOULD STILL GO FORWARD. HAPPENED HALF A DOZEN T... Read more
Incident date: Feb 20, 2015
I WAS DRIVING EAST ON THE 202 FWY IN PHOENIX AT A SPEED BETWEEN 65-68 MPH WHEN I HEARD A LOUD BANG AND BOTH SIDE AIR CURTAINS DEPLOYED. TIME: 9:30 P.M. FEB. 20, 2015. *TR
Incident date: Feb 20, 2015
I WAS DRIVING EAST ON THE 202 FWY IN PHOENIX AT A SPEED BETWEEN 65-68 MPH WHEN I HEARD A LOUD BANG AND BOTH SIDE AIR CURTAINS DEPLOYED. TIME: 9:30 P.M. FEB. 20, 2015. *TR
Incident date: Jan 6, 2015
TL* THE CONTACT OWNS A 2015 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK BATTERY LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED AND THE FAILURE WAS REMEDIED. ON FEBRUARY 6, 2015, THE FAILURE RECURRED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER. NO F... Read more
Incident date: Oct 6, 2014
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE RECALL REPORT DATE WAS SEPTEMBER 26, 2014 AND THE RECALL REMEDY WAS STILL NOT AVAILABLE IN FEBRUARY OF 2015. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT DISCLOSE IF A FAILURE OCCURRED. UPDATED 4/... Read more
Incident date: Oct 6, 2014
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE RECALL REPORT DATE WAS SEPTEMBER 26, 2014 AND THE RECALL REMEDY WAS STILL NOT AVAILABLE IN FEBRUARY OF 2015. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT DISCLOSE IF A FAILURE OCCURRED. UPDATED 4/... Read more
Incident date: Feb 17, 2015
I PARKED MY VEHICLE ON A SLIGHT INCLINE IN PARKING LOT, WHEN SHORTLY THEREAFTER, THE VEHICLE ROLLED AWAY AND CRASHED INTO A GATE. I HAD PARKED THE VEHICLE, WALKED TO THE BACK OF THE VEHICLE AND WENT INSIDE TO CONDUCT MY BUSINESS. THE FACT THAT THE ROLL BACK DID NOT HAPPEN AS I PARKED INDICATES THAT THE CAR WAS PROPERLY PARKED. BEING PERPLEXED AS TO WHY MY PARKED VEHICLE SUDDENLY ROLLED BACK I THEN... Read more
Crash
Incident date: Dec 1, 2014
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR HAD TO BE REPLACED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 12/30/15*LJ THE CONSUMER WAS INFORMED HIS VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 04/07/16.*JB
Incident date: Feb 10, 2015
I WAS DRIVING THROUGH A PARKING LOT WHEN I TOOK MY FOOT OFF THE GAS PEDAL AND LIGHTLY STEPPED ON THE BRAKE PEDAL. AS SOON AS I TOUCHED THE BRAKE PEDAL THE CAR ACCELERATED TO AN UNCONTROLLABLE SPEED IN A PARKING LOT AND I STOOD ON THE BRAKE PEDAL AS HARD AS I COULD BUT THE CAR KEPT ACCELERATING ACROSS THE PARKING LOT. I HAD TO JAM THE GEAR INTO NEUTRAL TO KEEP THE CAR FROM CONTINUING TO ACCELERATE ... Read more
Incident date: Jul 7, 2014
THIS 2001 LINCOLN LS SPORTS PACKAGE HAS SUBSTANTIAL DEFECTS THAT IMPAIRS ITS SAFETY , THE SAFETY OF ITS DRIVERS, THE SAFETY OF ITS OCCUPANTS, THE SAFETY OF OTHER DRIVERS ON HIGHWAYS AND ROADS , AND THE SAFETY OF PEDESTRIANS. THE ROCKER PANELS , INNER AND OUTER ARE COMPLETELY RUSTED OUT. ANY IMPACT THIS VEHICLE INCURRED WILL LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY IF THE VEHICLE IS DRIVEN AN... Read more
Incident date: Jul 7, 2014
THIS 2001 LINCOLN LS SPORTS PACKAGE HAS SUBSTANTIAL DEFECTS THAT IMPAIRS ITS SAFETY , THE SAFETY OF ITS DRIVERS, THE SAFETY OF ITS OCCUPANTS, THE SAFETY OF OTHER DRIVERS ON HIGHWAYS AND ROADS , AND THE SAFETY OF PEDESTRIANS. THE ROCKER PANELS , INNER AND OUTER ARE COMPLETELY RUSTED OUT. ANY IMPACT THIS VEHICLE INCURRED WILL LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY IF THE VEHICLE IS DRIVEN AN... Read more
Incident date: Feb 16, 2015
WHILE TRAVELING ON HIGHWAY I35 AND GOING 70MPH, THE VEHICLE TURNED OFF AND SLOWING TRAFFIC GOING 65 TO 70 BEHIND ME. THE ERROR CODE WAS ENGINE ON SAFE MODE. *TR
Incident date: Feb 2, 2013
THEFT ALARM GOES OFF WHEN EVER IT WANTS TO. DOESN'T MATTER IF DAY OR NIGHT. THE BATTERY HAS TO BE DISCONNECTED TO SHUT IT OFF. THE CAR DOESN'T NEED TO BE DISTURBED FOR THIS TO HAPPEN. *TR
Incident date: Feb 12, 2015
PULLING INTO PARKING SPACE LEFT TURN APPLIED BRAKES AND ENGINE BEGAN ACCELERATING HIT SNOW BANK. SECOND TIME I WAS GOING TO PULL INTO MY COMMUNITY AGAIN LEFT HAND TURN PULLED INTO CENTER LANE APPLIED BRAKES ENGINE STARTED RACING GOT OFF BRAKES APPLIED AGAIN AND WAS OK. SOMEONE HAS TO FIX THIS BEFORE INJURY OCCURS. *TR
Incident date: Feb 9, 2015
WHILE TESTING MY CAR FOR TROUBLE TESTER INDICATED FUEL FIRED HEATER DISABLED. UNCERTAIN WHAT FUEL FIRED HEATER IS OR IT`S CAPACITY. I AM 78 YEARS OLD AND UNCERTAIN IF VEHICLE IS SAFE TO DRIVE. WHAT SHOULD MY NEXT MOVE BE ??? *TR
Incident date: Jan 15, 2015
CHROME PLATING ON THE PLASTIC WHEEL COVERS IS PEELING OFF. *TR
Incident date: Feb 10, 2015
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
LINCOLN
MKZ HYBRID
(2011) - EQUIPMENT ADAPTIVE/MOBILITY
Feb 10, 2015
Incident date: Jun 11, 2014
INTERIOR DOOR HANDLE ON DRIVER SIDE DID NOT RETRACT PROPERLY CAUSING DOOR HANDLE TO BE INOPERABLE TO OPEN FROM INSIDE OF VEHICLE. CONCERNS WERE MADE AWARE BY OWNER TO THE DEALERSHIP ABOUT ALL DOORS AND THERE LACK OF CONFIDENCE TO OPERATE ESPECIALLY IN A CRASH. WHEN OWNER CONTACTED DEALERSHIP IN 2014 THE DEALER INDICATED THERE WAS NO RECALL OR DEFECTS NOTED BY MANUFACTURER. *TR
LINCOLN
MKZ HYBRID
(2011) - STRUCTURE:BODY:DOOR
Feb 10, 2015
Incident date: Jun 11, 2014
INTERIOR DOOR HANDLE ON DRIVER SIDE DID NOT RETRACT PROPERLY CAUSING DOOR HANDLE TO BE INOPERABLE TO OPEN FROM INSIDE OF VEHICLE. CONCERNS WERE MADE AWARE BY OWNER TO THE DEALERSHIP ABOUT ALL DOORS AND THERE LACK OF CONFIDENCE TO OPERATE ESPECIALLY IN A CRASH. WHEN OWNER CONTACTED DEALERSHIP IN 2014 THE DEALER INDICATED THERE WAS NO RECALL OR DEFECTS NOTED BY MANUFACTURER. *TR
Incident date: Feb 2, 2015
2008 LINCOLN TOWN CAR. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS AND PARTS ON CAR BECAUSE IT WAS UNDER WARRANTY. *TA THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED, A MECHANIC INFORMED THE CONSUMER THE ISSUE WAS RELATED TO THE CATALYTIC CONVERTER . ALSO, THE FUEL TANK HAD TO REPLACED. *JB
LINCOLN
TOWN CAR
(2008) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Feb 10, 2015
Incident date: Feb 2, 2015
2008 LINCOLN TOWN CAR. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS AND PARTS ON CAR BECAUSE IT WAS UNDER WARRANTY. *TA THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED, A MECHANIC INFORMED THE CONSUMER THE ISSUE WAS RELATED TO THE CATALYTIC CONVERTER . ALSO, THE FUEL TANK HAD TO REPLACED. *JB
Incident date: Feb 2, 2015
2008 LINCOLN TOWN CAR. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS AND PARTS ON CAR BECAUSE IT WAS UNDER WARRANTY. *TA THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED, A MECHANIC INFORMED THE CONSUMER THE ISSUE WAS RELATED TO THE CATALYTIC CONVERTER . ALSO, THE FUEL TANK HAD TO REPLACED. *JB
Incident date: Nov 10, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN MARK LT. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE FAILURES RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILE... Read more
Incident date: Nov 10, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN MARK LT. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE FAILURES RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILE... Read more
Incident date: Nov 10, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN MARK LT. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE FAILURES RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILE... Read more
Incident date: Dec 2, 2014
TL*THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WAS MAKING AN ABNORMAL POPPING NOISE OR BUMPING NOISE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 00V359001 (SUSPENSION). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINT FAILE... Read more
Incident date: Jul 1, 2014
CEL CAME ON, CODE INDICATED TRANSMISSION ISSUE. "E" APPEARED IN THE GEAR INDICATOR, RATHER THAN THE GEAR THE TRANSMISSION WAS IN. TRANS WOULD NOT SHIFT INTO 2ND AND 5TH OF GEARS. HAD THE CAR TOWED TO TRANSMISSION SHOP, WHO TOLD ME THE PROBLEM WAS A BAD TRANSMISSION CASE THAT HAD BEEN DESTROYED AS THE RESULT OF SERVO IMPACT OVER TIME. A BUSHING COULD HAVE RESOLVED THE PROBLEM, HAD LINCOLN INSTA... Read more
Incident date: Feb 2, 2015
WHILE TRAVELING ON THE INTERSTATE, MOON ROOF SPONTANEOUSLY CRACKED/SHATTERED. ROAD CONDITIONS WERE CLEAR, THERE WAS NO DEBRIS IN THE AREA. DRIVER AND PASSENGER STATED THEY HEARD A LOUD "BOOM." THE DRIVER IMMEDIATELY INSPECTED THE VEHICLE AND FOUND A SMALL BREAK IN THE GLASS DIRECTLY ABOVE THE DRIVER'S SEAT. THE GLASS CONTINUED TO CRACK/SHATTER AS TRANSPORTED TO THE SHOP FOR REPAIR/REPLACEMENT.
Incident date: Feb 5, 2010
TL*THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE REAR DRIVERS SIDE RIM WAS RUSTED TO THE POINT OF CORROSION CAUSING DAMAGE TO THE REAR DRIVERS SIDE TIRE. THE CONTACT MENTIONED THAT THE TIRE CONSTANTLY HAD TO BE INFLATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE RIM AND THE TIRE NEEDED TO BE REPLACED. THE TIRE AND RIM WERE REPLACED BUT THE FAILURE REC... Read more
Incident date: Jan 8, 2015
AIR PRESSURE ISSUES ON 3 OF MY TIRES. THE RIM?S CHROME PLATING IS FLAKING OFF, AND TIRES CONSISTENTLY LOSE AIR PRESSURE. I CONTACTED MY DEALER, BUT NOT A WARRANTY ISSUE. I PURCHASED THIS AUTO NEW AND IT HAS ALWAYS HAS BEEN GARAGED. I DO LIVE IN THE BOSTON AREA SO DO HAVE EXTREME WEATHER. THIS IS A QUALITY ISSUE AND A DRIVING HAZARD. A RECALL SHOULD BE ISSUED TO REMEDY THIS SITUATION. *JS
Incident date: Nov 3, 2014
THE 'THE LINCOLN MOTOR COMPANY ' IMPORTANT SAFETY RECALL' IS JUST ANOTHER FORD LIE. IT STATES 'THERE IS NO CHARGE TO VEHICLE OWNERS FOR RECALL REPAIRS PERFORMED BY AN AUTHORIZED DEALER.' FORD HAS CLOSED ALL OF THE LINCOLN DEALERSHIPS IN THE IMMEDIATE SAN FRANCISCO AREA. THE NEAREST LINCOLN DEALERSHIPS ARE AN HOUR AWAY DURING OFF-PEAK TRAFFIC HOURS. FORGET IT DURING PEAK TRAFFIC HOURS. WHEN ... Read more
Incident date: Nov 3, 2014
THE 'THE LINCOLN MOTOR COMPANY ' IMPORTANT SAFETY RECALL' IS JUST ANOTHER FORD LIE. IT STATES 'THERE IS NO CHARGE TO VEHICLE OWNERS FOR RECALL REPAIRS PERFORMED BY AN AUTHORIZED DEALER.' FORD HAS CLOSED ALL OF THE LINCOLN DEALERSHIPS IN THE IMMEDIATE SAN FRANCISCO AREA. THE NEAREST LINCOLN DEALERSHIPS ARE AN HOUR AWAY DURING OFF-PEAK TRAFFIC HOURS. FORGET IT DURING PEAK TRAFFIC HOURS. WHEN ... Read more
Incident date: Nov 3, 2014
THE 'THE LINCOLN MOTOR COMPANY ' IMPORTANT SAFETY RECALL' IS JUST ANOTHER FORD LIE. IT STATES 'THERE IS NO CHARGE TO VEHICLE OWNERS FOR RECALL REPAIRS PERFORMED BY AN AUTHORIZED DEALER.' FORD HAS CLOSED ALL OF THE LINCOLN DEALERSHIPS IN THE IMMEDIATE SAN FRANCISCO AREA. THE NEAREST LINCOLN DEALERSHIPS ARE AN HOUR AWAY DURING OFF-PEAK TRAFFIC HOURS. FORGET IT DURING PEAK TRAFFIC HOURS. WHEN ... Read more
Incident date: Jun 30, 2009
TL*THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE DASHBOARD WAS WARPED CAUSING A SEPARATION FROM THE CONSOLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE DOOR HANDLE DETACHED FROM THE VEHICLE WHILE ATTEMPTING TO OPEN THE DOOR. THE VEHICLE W... Read more
Incident date: Feb 5, 2015
APPROXIMATELY 18 MONTHS AGO, I HAD THE LOWER CONTROL ARM REPLACED ON MY VEHICLE, AS IT WAS FOUND TO BE FAULTY AND COVERED UNDER WARRANTY. WHEN REPLACED, I WAS TOLD THAT I SHOULD NOT EXPERIENCE ANY ADDITIONAL PROBLEMS WITH IT. TODAY, I TOOK MY CAR BACK TO THE DEALERSHIP, AND I WAS TOLD THAT THE CONTROL ARM WAS FAULTY AGAIN AND NEEDS TO REPLACED. THIS TIME, IT'S NOT COVERED UNDER WARRANTY. IN READIN... Read more
Incident date: Feb 5, 2008
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. ALSO, A "CHECK THE SUSPENSION" MESSAGE ILLUMINATED INDICATING THAT THE REAR SHOCKS FAILED TO WORK. THE VEHICLE WAS TAKEN TO A DEALER, WHO INDICATED THAT THE PASSENGER SIDE RUNNING BOARD SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN B... Read more
Incident date: Feb 5, 2008
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. ALSO, A "CHECK THE SUSPENSION" MESSAGE ILLUMINATED INDICATING THAT THE REAR SHOCKS FAILED TO WORK. THE VEHICLE WAS TAKEN TO A DEALER, WHO INDICATED THAT THE PASSENGER SIDE RUNNING BOARD SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN B... Read more
Incident date: Oct 27, 2011
DRIVING AT APPROX 30MPH MY TIRE BLEW OUT AFTER JUST REPLACING ALL 4 TIRES 3K MILES BEFORE. TOOK THE TIRE BACK TO THE MERCHANT AND THEY REPLACED IT BECAUSE I HAD A HAZARD PROTECTION PLAN WITH TIRES. REPLACED ALL 4 TIRES IN SEPT OF 2014 DUE TO NORMAL WEAR AND I HAVE HAD TO REPLACE 3 TIRES DUE TO TIRE COMING OFF OF THE RIM WHILE DRIVING AND LOSING AIR PRESSURE, SLOW LEAK THAT RESULTED IN FLAT AND A B... Read more
Incident date: Oct 27, 2011
DRIVING AT APPROX 30MPH MY TIRE BLEW OUT AFTER JUST REPLACING ALL 4 TIRES 3K MILES BEFORE. TOOK THE TIRE BACK TO THE MERCHANT AND THEY REPLACED IT BECAUSE I HAD A HAZARD PROTECTION PLAN WITH TIRES. REPLACED ALL 4 TIRES IN SEPT OF 2014 DUE TO NORMAL WEAR AND I HAVE HAD TO REPLACE 3 TIRES DUE TO TIRE COMING OFF OF THE RIM WHILE DRIVING AND LOSING AIR PRESSURE, SLOW LEAK THAT RESULTED IN FLAT AND A B... Read more
Incident date: Jan 30, 2015
WHILE EXITING A PARKING FACILITY CARS WERE DOING AN ALTERNATE MERGE INTO A SINGLE LANE. IT WAS SLOW STOP AND GO AND I WAS WAITING MY TURN WITH MY FOOT ON THE BRAKE. ALL OF A SUDDEN MY CAR ACCELERATED AGGRESSIVELY AND I SLAMMED ON THE BRAKES AND PUT IT IN PARK. I USED JUST LESS THAN A CAR LENGTH TO STOP THE CAR AFTER IT LURCHED FORWARD. I NOTICED THAT THE TACHOMETER MOMENTARILY EXCEEDED 4000 RP... Read more