Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Aug 4, 2014
I AM CONCERNED ABOUT THE BUTTON STYLE GEARS. TWICE NOW, MY THUMB ACCIDENTALLY DEPRESSED THE N BUTTON AND THE ENGINE START/STOP BUTTON. THE VEHICLE STARTED TO COAST BOTH TIMES AND I HAD TO THINK FAST TO GET THE VEHICLE BACK INTO DRIVE. FORTUNATELY, I WAS NOT TRAVELING AT HIGHWAY SPEEDS AND NO ONE WAS CLOSE ENOUGH TO HIT ME. THE REASON FOR THIS, IS THAT WHEN USING THE SCREEN ON THE DASHBOARD, I... Read more
LINCOLN
MKZ HYBRID
(2012) — ELECTRICAL SYSTEM
Sep 30, 2014
Incident date: Sep 25, 2014
SEPTEMBER 25, 2014 - WHILE DRIVING APPROXIMATELY 40 MILES PER HOUR, THE "STOP CAR SAFETY NOW" WARNING CAME. I HAVE ABOUT 91,000 MILES ON THE VEHICLE. I HAD THE VEHICLE TOWED TO MAPLECREST FORD LINCOLN. THEY HAVE CHECKED THE VEHICLE, DRIVEN IT, CHECK FOR CODES AND HAVE FOUND NOTHING IN THREE DAYS OF CHECKING. THEY TOLD ME THAT THEY CONTACTED LINCOLN'S TECH TEAM FOR ASSISTANCE. THE TECH TEAM CA... Read more
LINCOLN
MKZ HYBRID
(2012) — ENGINE
Sep 30, 2014
Incident date: Sep 25, 2014
SEPTEMBER 25, 2014 - WHILE DRIVING APPROXIMATELY 40 MILES PER HOUR, THE "STOP CAR SAFETY NOW" WARNING CAME. I HAVE ABOUT 91,000 MILES ON THE VEHICLE. I HAD THE VEHICLE TOWED TO MAPLECREST FORD LINCOLN. THEY HAVE CHECKED THE VEHICLE, DRIVEN IT, CHECK FOR CODES AND HAVE FOUND NOTHING IN THREE DAYS OF CHECKING. THEY TOLD ME THAT THEY CONTACTED LINCOLN'S TECH TEAM FOR ASSISTANCE. THE TECH TEAM CA... Read more
LINCOLN
MKZ HYBRID
(2012) — FUEL/PROPULSION SYSTEM
Sep 30, 2014
Incident date: Sep 25, 2014
SEPTEMBER 25, 2014 - WHILE DRIVING APPROXIMATELY 40 MILES PER HOUR, THE "STOP CAR SAFETY NOW" WARNING CAME. I HAVE ABOUT 91,000 MILES ON THE VEHICLE. I HAD THE VEHICLE TOWED TO MAPLECREST FORD LINCOLN. THEY HAVE CHECKED THE VEHICLE, DRIVEN IT, CHECK FOR CODES AND HAVE FOUND NOTHING IN THREE DAYS OF CHECKING. THEY TOLD ME THAT THEY CONTACTED LINCOLN'S TECH TEAM FOR ASSISTANCE. THE TECH TEAM CA... Read more
Incident date: Sep 28, 2014
WHEN THE ELECTRIC SEAT SWITCH WAS PUSHED TO MOVE THE SEAT FORWARD THE SEAT DID NOT STOP WHEN THE SWITCH WAS RELEASED IT CONTINUED COMPLETELY FORWARD TRAPPING MY WIFE BETWEEN THE SEAT AND STEERING WHEEL. BEING HOME ALONE SHE PANICKED BECAUSE SHE COULD NOT GET OUT. AFTER CALLING A FRIEND SHE RELAXED AND WAS ABLE TO FORCEFULLY PUSH HERSELF OUT. *TR
Incident date: Jun 1, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000.
Incident date: Sep 17, 2014
WHEN THE CAR WAS PARKED IN THE GARAGE OVERNIGHT, I WOULD COME OUT TO THE STRONG SMELL OF GAS, WHEN I TOOK IT TO MY MECHANIC, HE TOLD ME THE TANK WAS COMING APART AT A SEAM AT THE TOP. AFTER SEARCHING THE INTERNET FOR SIMILAR PROBLEMS, I FOUND MANY SITUATION LIKE MINE. THIS IS AN EXTREMELY DANGEROUS AND EXPENSIVE PROBLEM THAT ONE NEVER EXPECTS. *TR
Incident date: Aug 10, 2014
LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE ISSUES. *SMD THE CONSUMER STATED ONE OF THE LOW PROFILE TIRES LOST AIR. *JB
Incident date: Aug 30, 2014
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER'S SIDE REAR PASSENGER'S AIR BAG DEPLOYED INDEPENDENTLY WITHOUT WARNING. ALSO, THE CONTACT MENTIONED THAT THERE WAS AN EXPLOSION UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE F... Read more
LINCOLN
CONTINENTAL
(1999) — SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Sep 24, 2014
Incident date: Sep 3, 2014
TL* THE CONTACT OWNS A 1999 LINCOLN CONTINENTAL. THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE WHILE IT WAS PARKED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE COIL SPRING FRACTURED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
LINCOLN
MKZ HYBRID
(2013) — LATCHES/LOCKS/LINKAGES
Sep 24, 2014
Incident date: Sep 24, 2014
A FEW WEEKS AGO THE RIGHT REAR DOOR LATCH FAILED AND HAD TO BE REPLACED (THE DOOR WOULD NOT STAY SHUT, WHILE PARKED OR DURING VEHICLE OPERATION). TODAY THE FRONT RIGHT (PASSENGER SIDE) DOOR LATCH ALSO FAILED. SAME EXACT ISSUE. THIS IS EXTREMELY DANGEROUS AS SOMEONE COULD FALL OUT OF THE CAR DURING OPERATION. ***NOTE: WE ALSO HAD THIS EXACT ISSUE ON A FORD FIESTA OWNED BY ANOTHER FAMILY MEMBER... Read more
Incident date: Sep 22, 2014
MY 2003 TOWNCAR WAS MAKING A SCRAPING NOISE IN THE REAR AND I BROUGHT IT TO REPAIR SHOP. MECHANIC SUSPECTED REAR BRAKES BUT UPON INSPECTION FOUND BAD BEARINGS AND AXEL SHAFTS AND TOLD ME THE VEHICLE WAS NOT SAFE TO DRIVE. HE ALSO TOLD ME HE HAD NOT SEEN THIS TYPE OF DAMAGE IN ANY PAST VEHICLES. AND CERTAINLY SHOULD NOT HAPPEN AT 104,000 MILES. DURING ONLINE RESEARCH I FOUND A SAFETY RECALL IN 200... Read more
Incident date: Sep 5, 2014
I SMELLED THE STRONG SMELL OF GAS WHILE THE VEHICLE WAS PARKED. TOOK IT TO A FORD DEALERSHIP AND THEY FOUND A LEAK IN THE FUEL TANK AT THE TOP OF THE TANK. I WAS TOLD THE FUEL TANK WOULD COST 1500.00 AND THEN 500.00 FOR LABOR FOR A TOTAL OF OVER 2000.00. I FEEL LIKE THIS SHOULD NOT HAVE HAPPENED TO A VEHICLE 7 YEARS OLD. I HAVE HAD MANY VEHICLES OVER THE YEARS AND HAVE NEVER HAD A FUEL TANK LEAK T... Read more
Incident date: Aug 2, 2014
I WAS THE DRIVER; THE ACCIDENT OCCURED DAY;SUNNY AROUND NOON;I WAS IN A LIBRARY PARKING LOT PULLING INTO A PARKING SPACE -SLOWLY SUDDENLY , THE CAR LEAPT FORWARD THE AND "SOMETHING" SEEMED TO BE UNDER THE ACCELERATOR- IT LEAPT FORWARD I COULD LT NOT MAKE THE CAR STOP; WHAT STOPPED THE CAR WASAE CONCRETE LIGHT POST WHICH EXPLODED. IF I HAD NOT HIT THE POST THE CAR WOULD HAVE GONE IN TO A LAKE ... Read more
Crash
Incident date: Aug 2, 2014
I WAS THE DRIVER; THE ACCIDENT OCCURED DAY;SUNNY AROUND NOON;I WAS IN A LIBRARY PARKING LOT PULLING INTO A PARKING SPACE -SLOWLY SUDDENLY , THE CAR LEAPT FORWARD THE AND "SOMETHING" SEEMED TO BE UNDER THE ACCELERATOR- IT LEAPT FORWARD I COULD LT NOT MAKE THE CAR STOP; WHAT STOPPED THE CAR WASAE CONCRETE LIGHT POST WHICH EXPLODED. IF I HAD NOT HIT THE POST THE CAR WOULD HAVE GONE IN TO A LAKE ... Read more
Crash
Incident date: Aug 2, 2014
I WAS THE DRIVER; THE ACCIDENT OCCURED DAY;SUNNY AROUND NOON;I WAS IN A LIBRARY PARKING LOT PULLING INTO A PARKING SPACE -SLOWLY SUDDENLY , THE CAR LEAPT FORWARD THE AND "SOMETHING" SEEMED TO BE UNDER THE ACCELERATOR- IT LEAPT FORWARD I COULD LT NOT MAKE THE CAR STOP; WHAT STOPPED THE CAR WASAE CONCRETE LIGHT POST WHICH EXPLODED. IF I HAD NOT HIT THE POST THE CAR WOULD HAVE GONE IN TO A LAKE ... Read more
Crash
Incident date: Jun 26, 2014
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THE DRIVER SIDE TAIL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND NO DIAGNOSTIC WAS DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE.
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE ENGINE REVVED. ON ANOTHER OCCASION, THE BRAKES FAILED TO RESPOND AND THE EMERGENCY BRAKE HAD TO BE APPLIED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE... Read more
Incident date: Jun 2, 2014
AIR BAG LIGHT WENT ON. AFTER INTERNET RESEARCH, I LEARNED THAT THERE MAY BE A SHORT UNDER THE DRIVER'S SEAT THAT CAUSES THE AIRBAG TO NOT DEPLOY. *TR
Incident date: Sep 6, 2014
COLLISION WARNING ALERT SOUNDED, LIGHTS FLASHED AND VEHICLE AUTOMATICALLY APPLIED BRAKING AS IF A FRONT END COLLISION WAS IMMINENT WHEN TRAVELING ON THE PENNSYLVANIA TURNPIKE WITHOUT ANY CARS IN THE PROXIMITY OF MY CAR. AT THE TIME, I WAS DRING AND BRAKING TO REDUCE THE SPEED FROM THE POSTED 70 MILES PER HOUR TO THE NEW SPEED ZONE OF 55 MILES PER HOUR. *TR
Incident date: Dec 30, 2005
I PURCHASED A 2005 LINCOLN AVIATOR BRAND NEW. I HAVE THE SAME PROBLEM AS MANY OTHERS WITH THE CRACK. TOLD FORD LINCOLN MERCURY ABOUT IT THE FIRST COLD SEASON FOR THE CAR, 2005/2006. ALTHOUGH I HEARD AND SAW SEVERAL OTHER COMPLAINTS FOR THE SAME ISSUE FORD HAS DONE NOTHING. NOW THE GATE WON?T CLOSE, THE WINDOW WON?T CLOSE BECAUSE THE MECHANISM HAS CORRODED ALLOWING IT TO OPEN ON ITS OWN. THERE IS N... Read more
Incident date: Sep 9, 2014
AIR BAG LIGHT CAME ON, FORD RAN A $60 TEST AND SAID IT WAS THE PASSENGER SIDE PRETENSIONER AND THE AIR BAGS MIGHT NOT DEPLOY WITH THIS LIGHT ON. FORD'S COST TO FIX $750. FROM INTERNET INFORMATION IT IS A CHRONIC PROBLEM ON THE LINCOLNS, PARTICULAR AROUND THE 2006S. THE SERVICE MANAGER KNEW WHAT MY PROBLEM WAS RIGHT AWAY WHEN I SAID AIR BAG. I THINK THERE SHOULD BE A RECALL, OR HELP WITH THE R... Read more
Incident date: Sep 6, 2014
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY WITH THE BRAKES ENGAGED, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY AND EXCESSIVE PRESSURE HAD TO BE APPLIED TO THE BRAKE IN ORDER TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MIL... Read more
Incident date: Aug 26, 2014
AT 56,000 MILES (JUST OVER WARRANTY) A FRIEND NOTICED THAT MY DRIVERS SIDE BRAKE LIGHT WAS NOT WORKING. I HAVE NO IDEA HOW LONG THIS CONDITION EXISTED. BRAKE LIGHTS ARE A SAFETY ITEM AND I NOTE THERE ARE OTHER COMPLAINTS ON THIS SITE REGARDING THE EARLY FAILURE OF THESE LED LIGHTS. FORD WOULD NOT WARRANTY THIS AND WITH A REPLACEMENT COST OF OVER $500.00, THERE IS A REAL DANGER THAT SOME PEOPLE ... Read more
Incident date: Feb 9, 2009
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE EMITTED FROM THE AIR VENTS AND CAUSED THE VEHICLE TO OVERHEAT. THE COOLANT ALSO DRAINED ONTO THE FLOOR OF THE VEHICLE. THE DEALER STATED THAT THE HEATER CORE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,824.
Fire
Incident date: Aug 1, 2014
WAS DRIVING ON THE HIGHWAY AND THE VEHICLE WENT INTO ENGINE FAILSAFE MODE. WAS ABLE 2 PULL OVER AND TURN ENGINE OFF AND RESTART WITH NO PROB. THIS HAS HAPPENED AT LEAST 10 MORE TIMES SINCE ALWAYS ON ACCELERATION LUCKILY I WAS NOT IN ACCIDENTS. MOST OF THE SHUT OFFS HAVE BEEN IN HIGHWAY DRIVING CONDITIONS AT SPEEDS OVER 55 MPH. AFTER RESEARCH SEEMS THIS IS HARD 2 DIAGNOSE BUT FORD IS AWARE OF THIS... Read more
Incident date: Sep 4, 2014
MY WIFE'S CAR STOPPED MOVING IN AN INTERSECTION, DOING SOME RESEARCH ON THIS I HAVE FOUND THAT THERE IS A DEFECT IN THE TRANSMISSION OUTPUT SPEED SENSOR. IT CAUSES THE COMPUTER TO NOT KNOW HOW FAST THE CAR IS MOVING AND KILLS THE EXCELERATION OF THE VEHICLE. I TOOK THE VEHICLE TO A FORD LINCOLN DEALER AND ALTHOUGH WHEN LOOKING ON THE INTERNET THIS ISSUE IS WELL DOCUMENTED, THE DEALER GAVE ME THE I... Read more
Incident date: Sep 4, 2014
MY WIFE'S CAR STOPPED MOVING IN AN INTERSECTION, DOING SOME RESEARCH ON THIS I HAVE FOUND THAT THERE IS A DEFECT IN THE TRANSMISSION OUTPUT SPEED SENSOR. IT CAUSES THE COMPUTER TO NOT KNOW HOW FAST THE CAR IS MOVING AND KILLS THE EXCELERATION OF THE VEHICLE. I TOOK THE VEHICLE TO A FORD LINCOLN DEALER AND ALTHOUGH WHEN LOOKING ON THE INTERNET THIS ISSUE IS WELL DOCUMENTED, THE DEALER GAVE ME THE I... Read more
Incident date: May 11, 2011
WHILE BACKING UP, UNKNOWN TO ME, MY PARKING AID SYSTEM FAILED, I RAN OVER A GARBAGE RECYCLE BIN, DAMAGING MY REAR BUMPER COVER. IF THE SYSTEM WORKED AS ADVERTISED, THIS WOULD NOT HAVE HAPPENED. THANK GOD IT WASN'T A CHILD! *TR
Incident date: Aug 26, 2014
THE PASSENGER SIDE AIR BAG DEPLOYED BY ITSELF WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT. I WAS MAKING A SLIGHT TURN TO THE RIGHT AT THE TIME OF DEPLOYMENT. THE CAR DID NOT HIT OR COME IN CONTACT WITH ANYTHING AND TO MY KNOWLEDGE THE CAR HAS NEVER BEEN IN AN ACCIDENT PRIOR. NO ONE WAS SITTING IN THE PASSENGER SEAT AT THE TIME OF AIR BAG DEPLOYMENT.
Incident date: May 1, 2013
TL* THE CONTACT OWNS A 2003 LINCOLN TOWNCAR. THE CONTACT STATED THAT THE SUN HAD CAUSED THE CONTROL BUTTONS ON THE STEERING WHEEL TO BECOME NON ADHESIVE CAUSING THE CRUISE CONTROL FEATURES TO MALFUNCTION. THE DEALER DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Incident date: Sep 3, 2010
BRAKE AND ACCELERATOR ARE TOO CLOSE TOGETHER AND TOO OFTEN, WHEN PRESSING ON THE BRAKE PEDAL, THE ACCELERATOR IS PRESSED AS WELL CAUSING THE VEHICLE TO ADVANCE (EITHER FORWARD OR IN REVERSE). I BROUGHT IT TO THE DEALER (MALOUF) AND WAS TOLD THEY FOUND NO DEFECT AND THERE WERE NO RECALLS OR SAFETY BULLETINS AND THERE WAS NOTHING TO DO. I SEE, FROM READING THE N.H.T.S.A. REPORTS THAT THIS IS ONE OF ... Read more
Incident date: Sep 3, 2010
BRAKE AND ACCELERATOR ARE TOO CLOSE TOGETHER AND TOO OFTEN, WHEN PRESSING ON THE BRAKE PEDAL, THE ACCELERATOR IS PRESSED AS WELL CAUSING THE VEHICLE TO ADVANCE (EITHER FORWARD OR IN REVERSE). I BROUGHT IT TO THE DEALER (MALOUF) AND WAS TOLD THEY FOUND NO DEFECT AND THERE WERE NO RECALLS OR SAFETY BULLETINS AND THERE WAS NOTHING TO DO. I SEE, FROM READING THE N.H.T.S.A. REPORTS THAT THIS IS ONE OF ... Read more
Incident date: Sep 3, 2010
BRAKE AND ACCELERATOR ARE TOO CLOSE TOGETHER AND TOO OFTEN, WHEN PRESSING ON THE BRAKE PEDAL, THE ACCELERATOR IS PRESSED AS WELL CAUSING THE VEHICLE TO ADVANCE (EITHER FORWARD OR IN REVERSE). I BROUGHT IT TO THE DEALER (MALOUF) AND WAS TOLD THEY FOUND NO DEFECT AND THERE WERE NO RECALLS OR SAFETY BULLETINS AND THERE WAS NOTHING TO DO. I SEE, FROM READING THE N.H.T.S.A. REPORTS THAT THIS IS ONE OF ... Read more
Incident date: Aug 26, 2014
PASSENGER SIDE OUTSIDE LED TAILLIGHT/BRAKE LIGHT IS NOW FLASHING, AS IF A RIGHT TURN SIGNAL WERE ACTIVATED, BUT WHEN NO TURN SIGNAL IS ACTIVATED. THIS IS IN ADDITION TO A PRIOR REPORTED DEFECT WHERE THE SAME PASSENGER SIDE LED TAILLIGHT DISPLAYS A LIGHT CONDITION AS IF BRAKING, WHEN CAR IS NOT ACTUALLY BRAKING. THIS SAFETY DEFECT IS ALSO OBSERVED ON SOME 2008-2010 MKZ AND MERCURY MILAN VEHICLES I... Read more
Incident date: Aug 26, 2014
PASSENGER SIDE OUTSIDE LED TAILLIGHT/BRAKE LIGHT IS NOW FLASHING, AS IF A RIGHT TURN SIGNAL WERE ACTIVATED, BUT WHEN NO TURN SIGNAL IS ACTIVATED. THIS IS IN ADDITION TO A PRIOR REPORTED DEFECT WHERE THE SAME PASSENGER SIDE LED TAILLIGHT DISPLAYS A LIGHT CONDITION AS IF BRAKING, WHEN CAR IS NOT ACTUALLY BRAKING. THIS SAFETY DEFECT IS ALSO OBSERVED ON SOME 2008-2010 MKZ AND MERCURY MILAN VEHICLES I... Read more
Incident date: Aug 26, 2014
PASSENGER SIDE OUTSIDE LED TAILLIGHT/BRAKE LIGHT IS NOW FLASHING, AS IF A RIGHT TURN SIGNAL WERE ACTIVATED, BUT WHEN NO TURN SIGNAL IS ACTIVATED. THIS IS IN ADDITION TO A PRIOR REPORTED DEFECT WHERE THE SAME PASSENGER SIDE LED TAILLIGHT DISPLAYS A LIGHT CONDITION AS IF BRAKING, WHEN CAR IS NOT ACTUALLY BRAKING. THIS SAFETY DEFECT IS ALSO OBSERVED ON SOME 2008-2010 MKZ AND MERCURY MILAN VEHICLES I... Read more
Incident date: Feb 6, 2014
DURING HEAVY RAIN STORM HAD TO PULL OVER TO THE SIDE OF THE ROAD. WINDSHIELD WIPERS DID NOT OPERATE. TOOK CAR INTO SERVICE. THEY HAD TO REPLACE THE ENTIRE WINDSHIELD WIPER MOTOR ASSEMBLY. *TR
Incident date: Jul 28, 2014
WHILE DRIVING ON THE OFF RAMP OF HIGHWAY, DASHBOARD WENT BLANK AND VEHICKE SHUT DOWN. WAS ABLE TO RESTART AFTER A MINUTE OR 2 SAME PROBLEM AS PREVIOUS 6-14-14 INCIDENT. *TR
Incident date: Aug 26, 2014
CAR BUCKED SEVERAL TIMES BUT DID NOT LOSE POWER. NEXT DAY 8-27 MILEAGE 14,254 THE CONTROL PANEL (PHONE, NAVIGATION, CLIMATE, SIRIUS) FROZE FOR AT LEAST 5 MILES. DID NOT LOSE POWER THIS TIME. SCREEN CAME BACK TO NORMAL AFTER ABOUT 2 TO 3 MINUTES. THESE PROBLEMS REPORTED TO LINCOLN SERVICE AND WAS ADVISED TO BRING THE CAR IN AGAIN TUESDAY MORNING 9-2-14. ALL INCIDENTS PREVIOUSLY REPORTED TO YOU... Read more
Incident date: Jun 14, 2014
CAR SHUTDOWN WHILE IN THE LEFT LANE OF HIGHWAY. NO POWER. DASHBOARD CONTROL PANEL BLACKED OUT AND VEHICLE SHUT DOWN. WAS ABLE TO RESTART AFTER A MINUTE OR 2. *TR
Incident date: Apr 29, 2014
STARTED CAR IN DRIVEWAY. CAR STALLED AND LOST ALL POWER. TRIED TO RESTART AND CAR STARTED AGAIN. 1 WEEK LATER, WHILE DRIVING DASHBOARD CONTROL PANEL (PHONE, NAVIGATION, CLIMATE,SIRIUS BLACKED OUT. CAR STALLED IN MIDDLE OF HIGHWAY. NO POWER. LATER THE SAME DAY, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR WHEN STARTING. *TR
Incident date: Apr 29, 2014
STARTED CAR IN DRIVEWAY. CAR STALLED AND LOST ALL POWER. TRIED TO RESTART AND CAR STARTED AGAIN. 1 WEEK LATER, WHILE DRIVING DASHBOARD CONTROL PANEL (PHONE, NAVIGATION, CLIMATE,SIRIUS BLACKED OUT. CAR STALLED IN MIDDLE OF HIGHWAY. NO POWER. LATER THE SAME DAY, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR WHEN STARTING. *TR
Incident date: Apr 29, 2014
STARTED CAR IN DRIVEWAY. CAR STALLED AND LOST ALL POWER. TRIED TO RESTART AND CAR DID RESTART. 1 WEEK LATER WHILE DRIVING THE DASHBOARD CONTROL PANEL (PHONE, NAVIGATION, SIRIUS, CLIMATE BLACKENED OUT. CAR STALLED IN MIDDLE OF HIGHWAY. NO POWER. LATER THE SAME DAY, BRAKE PEDAL WENT DIRECTLY TO THE FLOOR WHEN STARTING CAR. *TR
Incident date: Apr 29, 2014
STARTED CAR IN DRIVEWAY. CAR STALLED AND LOST ALL POWER. TRIED TO RESTART AND CAR DID RESTART. 1 WEEK LATER WHILE DRIVING THE DASHBOARD CONTROL PANEL (PHONE, NAVIGATION, SIRIUS, CLIMATE BLACKENED OUT. CAR STALLED IN MIDDLE OF HIGHWAY. NO POWER. LATER THE SAME DAY, BRAKE PEDAL WENT DIRECTLY TO THE FLOOR WHEN STARTING CAR. *TR
Incident date: Aug 23, 2014
NHTSA CAMPAIGN NUMBER: 04V328000 FORD RECALL NUMBER IS 04S16 MY CAR STARTED MAKING NOISE IN THE REAR AND WHEN CHECKED THERE WAS SOME OIL LEAKAGE ON THE REAR RIGHT WHEEL. WHEN I TOOK THE CAR TO THE MECHANIC, I WAS TOLD THAT THIS IS KNOWN PROBLEM IN 2003 LINCOLN TOWN CAR WITH A RECALL AND WAS ASKED TO CHECK THE MANUFACTURER OR DEALER IF MY CAR IS PART OF SAFETY RECALL. FORD REPRESENTATIVE K... Read more
Incident date: Aug 29, 2014
ON FRIDAY, AUGUST 29, 2014 AT 1200 HOURS, I PARKED MY VEHICLE IN A MCDONALD'S PARKING LOT. I BACKED INTO A SPACE (THE DRIVEWAY WAS SLANTED DOWN TO THE MIDDLE OF THE PARKING LOT), MOVED THE GEAR SHIFTER TO PARK, GOT OUT OF THE VEHICLE. I WALKED IN FRONT OF THE VEHICLE, STOPPED TO WATCH TRAFFIC FOR A CLEARING TO CROSS THE PARKING LOT, AND THE VEHICLE BUMPED ME FROM BEHIND. IT WAS SLOWLY MOVING TOWAR... Read more
Incident date: Jun 1, 2013
ABOUT EVERY FEW WEEKS, UPON DRIVING FROM A STOPPED POSITION, IT SEEMS LIKE THE CAR IS STUCK IN FIRST GEAR OR IN LOW GEAR- IT ACCELERATES UPON STEPPING ON PEDAL, HOWEVER THE CAR IS JUST CRAWLING ALONG AND NOT PICKING UP SPEED AT ALL. CONSEQUENTLY, I HAVE TO STOP THE CAR AND PUT IT IN PARK AND THEN BACK IN DRIVE, ONCE I DO THIS IT WORKS NORMAL AGAIN. ON OTHER OCCASIONS I FEEL A HARD KICK WHEN I PU... Read more
Incident date: Jun 1, 2013
ABOUT EVERY FEW WEEKS, UPON DRIVING FROM A STOPPED POSITION, IT SEEMS LIKE THE CAR IS STUCK IN FIRST GEAR OR IN LOW GEAR- IT ACCELERATES UPON STEPPING ON PEDAL, HOWEVER THE CAR IS JUST CRAWLING ALONG AND NOT PICKING UP SPEED AT ALL. CONSEQUENTLY, I HAVE TO STOP THE CAR AND PUT IT IN PARK AND THEN BACK IN DRIVE, ONCE I DO THIS IT WORKS NORMAL AGAIN. ON OTHER OCCASIONS I FEEL A HARD KICK WHEN I PU... Read more
Incident date: Jun 1, 2013
ABOUT EVERY FEW WEEKS, UPON DRIVING FROM A STOPPED POSITION, IT SEEMS LIKE THE CAR IS STUCK IN FIRST GEAR OR IN LOW GEAR- IT ACCELERATES UPON STEPPING ON PEDAL, HOWEVER THE CAR IS JUST CRAWLING ALONG AND NOT PICKING UP SPEED AT ALL. CONSEQUENTLY, I HAVE TO STOP THE CAR AND PUT IT IN PARK AND THEN BACK IN DRIVE, ONCE I DO THIS IT WORKS NORMAL AGAIN. ON OTHER OCCASIONS I FEEL A HARD KICK WHEN I PU... Read more