Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jun 2, 2015
AFTER STARTING THE CAR WHILE PARKED, I STEPPED ON THE BRAKE AND PUT THE CAR IN DRIVE, AS SOON AS I PUT THE CAR IN DRIVE THE ENGINE ACCELERATED WITHOUT ME PUTTING MY FOOT ON THE GAS PEDAL AND I HAD TO STAND ON THE BRAKE, THE CAR JUMPED FORWARD, I JAMMED THE CAR INTO NEUTRAL AND THE ENGINE STILL CONTINUED TO ACCELERATE TO A HIGH RPM, I HAD TO SHUT THE ENGINE OFF TO GET IT TO STOP ACCELERATING. I HAD... Read more
Incident date: Jun 2, 2015
AFTER STARTING THE CAR WHILE PARKED, I STEPPED ON THE BRAKE AND PUT THE CAR IN DRIVE, AS SOON AS I PUT THE CAR IN DRIVE THE ENGINE ACCELERATED WITHOUT ME PUTTING MY FOOT ON THE GAS PEDAL AND I HAD TO STAND ON THE BRAKE, THE CAR JUMPED FORWARD, I JAMMED THE CAR INTO NEUTRAL AND THE ENGINE STILL CONTINUED TO ACCELERATE TO A HIGH RPM, I HAD TO SHUT THE ENGINE OFF TO GET IT TO STOP ACCELERATING. I HAD... Read more
Incident date: Jun 18, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE PARKED, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE SEAT BELT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE PASSENGER SIDE SEAT BELT SENSOR. THE FAILURE MILEAGE WAS 46,300. UPDATED 8/10/15*CN
Incident date: Jun 18, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE PARKED, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE SEAT BELT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE PASSENGER SIDE SEAT BELT SENSOR. THE FAILURE MILEAGE WAS 46,300. UPDATED 8/10/15*CN
LINCOLN
MKZ HYBRID
(2011) - STEERING
Jun 6, 2015
Incident date: Jun 2, 2015
STARTED CAR AND STEERING WAS SO HARD I COULD NOT SAFELY STEER THE CAR. IT WAS TOWED TO THE DEALER (MARGATE LINCOLN, MARGATE FLORIDA) FOR REPAIR. THEY TOLD ME THE INCIDENT WAS NOT RELATED TO THE MANUFACTURES RECALL AND THAT I WOULD HAVE TO PAY FOR IT. I HAVE REPAIR COVERAGE SO IT ONLY COST ME 100.00 AND THE PLAN PAID THE REMAINDER. IF I DID NOT HAVE COVERAGE IT WAS GOING TO BE AROUND 2,000.00.... Read more
LINCOLN
MKZ HYBRID
(2011) - SUSPENSION
Jun 6, 2015
Incident date: Jun 2, 2015
STARTED CAR AND STEERING WAS SO HARD I COULD NOT SAFELY STEER THE CAR. IT WAS TOWED TO THE DEALER (MARGATE LINCOLN, MARGATE FLORIDA) FOR REPAIR. THEY TOLD ME THE INCIDENT WAS NOT RELATED TO THE MANUFACTURES RECALL AND THAT I WOULD HAVE TO PAY FOR IT. I HAVE REPAIR COVERAGE SO IT ONLY COST ME 100.00 AND THE PLAN PAID THE REMAINDER. IF I DID NOT HAVE COVERAGE IT WAS GOING TO BE AROUND 2,000.00.... Read more
Incident date: Jun 4, 2015
DRIVERS SIDE SEAT BELT BUCKLE WILL NOT CLICK INTO PLACE ANY MORE.
Incident date: Nov 21, 2014
PASSENGER SIDE SEAT BELT WILL NOT RETRACT TO SECURE POSITION. POSSIBLY DEACTIVATING PASSENGER SIDE AIR BAG.
Incident date: Jun 3, 2015
WHILE DRIVING TO WORK AT 50MPG THE AIRBAG IN THE PASSENGER SEAT DEPLOYED. I DID NOT HIT ANYTHING NOR WAS I HIT BY ANYTHING. THE AIRBAG DEPLOYED FOR NO REASON. THIS IS AN ISSUE AS NOW I CAN NOT USE THE VEHICLE WHEN TRAVELING WITH MY FAMILY AS IT IS UNSAFE FOR ANYONE TO SIT IN THE PASSENGER SEAT.
Incident date: Jun 3, 2015
WHILE DRIVING TO WORK AT 50MPG THE AIRBAG IN THE PASSENGER SEAT DEPLOYED. I DID NOT HIT ANYTHING NOR WAS I HIT BY ANYTHING. THE AIRBAG DEPLOYED FOR NO REASON. THIS IS AN ISSUE AS NOW I CAN NOT USE THE VEHICLE WHEN TRAVELING WITH MY FAMILY AS IT IS UNSAFE FOR ANYONE TO SIT IN THE PASSENGER SEAT.
Incident date: Oct 8, 2014
EVERY TIME I DRIVE MY CAR MY AIRBAG LIGHT COMES ON AND IT CHIMES 5 TIMES REPEATS A COUPLE OF TIMES THEN SHUTS OFF. AFTER DOING ONLINE RESEARCH, LOOKS LIKE THIS IS A COMMON/COSTLY PROBLEM FOR THE 06. EVERY HALF HOUR IT BEEPS AGAIN 5 TIMES REPEATS A COUPLE OF TIMES THEN SHUTS OFF. FORD SHOULD ISSUE A RECALL!
Incident date: May 29, 2015
PARKED CAR AND AFTER OPENING THE RIGHT FRONT DOOR IT WOULD NOT LATCH UPON CLOSING. I UNDERSTAND THIS ISSUE IS IDENTIFIED IN NHTSA RECALL 15V246.
Incident date: May 27, 2015
GOING DOWN THE STREET WHEN ALL OF A SUDDEN THE CAR GIVE A BIG HICCUP, THEN JUST A FEW FEET MORE, ANOTHER BIG HICCUP, THEN HAD NO POWER, COULD PRESS THE GAS PEDAL TO THE FLOOR, AND NOTHING, LUCKILY WAS ABLE TO PULL IT OFF THE STREET, OUT OF THE WAY OF TRAFFIC, HAD WE BEEN GOING FASTER, AND BEEN ON A BUSY HIGHWAY, COULD HAD BEEN FATALLY INJURED BY A CAR TRAVELING BEHIND US AT A GREATER SPEED. THE O... Read more
Incident date: Apr 1, 2015
POWER STEERING RANDOMLY LOCKS AND UNLOCKS ITS SELF, CAUSING THE VEHICLE TO PULL TO THE LEFT AND DISPLAYING DIFFICULTY TO STEER WHEEL TO THE RIGHT OR STRAIGHT AHEAD. BRAKES SEEM TO LOCK OR SLIP IN CERTAIN ENVIROMENTS AT MODERATE SPEEDS.
Incident date: Apr 1, 2015
POWER STEERING RANDOMLY LOCKS AND UNLOCKS ITS SELF, CAUSING THE VEHICLE TO PULL TO THE LEFT AND DISPLAYING DIFFICULTY TO STEER WHEEL TO THE RIGHT OR STRAIGHT AHEAD. BRAKES SEEM TO LOCK OR SLIP IN CERTAIN ENVIROMENTS AT MODERATE SPEEDS.
Incident date: May 24, 2015
I WAS DRIVING INTO MY GARAGE WITH MY FOOT ON THE BRAKE WHEN CAR ACCELERATED TO FULL SPEEDC. I APPLIED FULL PRESSURE TO BRAKE. CAR FAILED TO STOP. CAR ONLY STOPED WHEN I PUT SHIFT LEVER IN NEUTERAL AFTER GOING THROUGH REAR WALL OF GARAGE. IF SOMEONE HAD BEEN IN FRONT OF THE CAR THEY WOULD HAVE BEEN KILLED.
Crash
Incident date: May 24, 2015
I WAS DRIVING INTO MY GARAGE WITH MY FOOT ON THE BRAKE WHEN CAR ACCELERATED TO FULL SPEEDC. I APPLIED FULL PRESSURE TO BRAKE. CAR FAILED TO STOP. CAR ONLY STOPED WHEN I PUT SHIFT LEVER IN NEUTERAL AFTER GOING THROUGH REAR WALL OF GARAGE. IF SOMEONE HAD BEEN IN FRONT OF THE CAR THEY WOULD HAVE BEEN KILLED.
Crash
Incident date: Apr 15, 2014
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPA... Read more
Incident date: Apr 16, 2008
I STARTED HEARING A METAL RUBBING NOISE REALIZED THAT IT WAS COMING FROM THE L-REAR WHEEL I REPLACED THE WHEEL BEARING & SEAL FIGURING IT WAS JUST ONE OF THOSE THINGS SINCE THIS DOESN'T TYPICALLY HAPPEN IN TODAY'S LATER MODEL VEHICLES.ABOUT TWO WEEKS LATER THE NOISE RETURNED SO I RESEARCHED IT AND DISCOVERED A RECALL NOT NOTICING IT WAS JUST FOR FLEET MODELS. I CALLED FORD AND WAS TOLD IT DIDN'T I... Read more
Incident date: Apr 16, 2008
I STARTED HEARING A METAL RUBBING NOISE REALIZED THAT IT WAS COMING FROM THE L-REAR WHEEL I REPLACED THE WHEEL BEARING & SEAL FIGURING IT WAS JUST ONE OF THOSE THINGS SINCE THIS DOESN'T TYPICALLY HAPPEN IN TODAY'S LATER MODEL VEHICLES.ABOUT TWO WEEKS LATER THE NOISE RETURNED SO I RESEARCHED IT AND DISCOVERED A RECALL NOT NOTICING IT WAS JUST FOR FLEET MODELS. I CALLED FORD AND WAS TOLD IT DIDN'T I... Read more
Incident date: May 19, 2015
WHILE DRIVING ON A HWY IN HOUSTON, TEXAS WITH NO OTHER VEHICLE AROUND ME UNEXPECTEDLY THE REAR SUNROOF GLASS SHATTERED ALONG THE FRONT EDGE. THERE'S AN INSURMOUNTABLE AMOUNT OF COMPLAINTS RELATED TO THIS ISSUE FOR LINCOLN AND FORD AND YOU CAN CHECK AT HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T37305_DS520649. THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE PIECES OF GLASS FALL INSIDE THE CAR AND CAN HAR... Read more
Incident date: May 21, 2015
THERE IS A PREVENTITIVE AIR BAG RECALL FOR MY VEHICAL
Incident date: May 6, 2015
FRONT LOWER BALL JOINTS AFTER INSPETION ARE CRACKED AND LOSE.
Incident date: May 1, 2013
THE DASH BOARD OF THE VEHICLE IS SEVERELY WARPED, I HAVE BEEN TOLD THIS IS VERY COMMON WITH THIS YEAR MODEL. THE WARP IS AT THE DEFROST VENT AS WELL AT THE FRONT OF THE DASH ABOVE THE CLOCK. THE WARP IS A SAFETY CONCERN, AS DEFROST DOES NOT WORK AS IT SHOULD DUE TO THE WARPING. DOOR HANDLE (SPECIFICALLY DRIVES SIDE AT THIS TIME) WILL NOT OPEN FROM THE INSIDE. YOU HAVE TO ROLL DOWN THE WINDOW OR HA... Read more
Incident date: Jan 11, 2012
WHEN I PURCHASED MY 2008 LINCOLN AWD MKZ, NEW TIRES WERE PART OF THE "DEAL". FROM THE VERY BEGINNING ONE TIRE (DRIVERS SIDE REAR) WAS LOSING AIR. I WENT BACK TO THE DEALER AND THEY COULDN'T DETERMINE THE PROBLEM. I HAVE BEEN BACK AND FORTH TO THE DEALER CONSTANTLY EVER SINCE THE PURCHASE OF MY MKZ. AT ONE POINT THE DEALER SENT ME TO AN INDEPENDENT TIRE COMPANY. THEY LOOKED AT THE TIRE IN QUE... Read more
LINCOLN
MKZ HYBRID
(2013) - UNKNOWN OR OTHER
May 20, 2015
Incident date: Aug 1, 2013
I LEASED MY CAR IN AUGUST OF 2013. ONE OF THE FIRST THINGS I DID WAS RUN A VEHICLE HEALTH REPORT, WHICH I DID EVERY OTHER MONTH SINCE I GOT THE CAR. IN THE REPORT WHAT WOULD ALWAYS APPEAR WAS DRIVER ASSISTS AND RESTRAINTS REPORT ..."SYSTEM UNAVAILABLE." THEN IN THE LATE FALL OF 2014 I RECEIVED A LETTER ABOUT A RECALL OF THE AIRBAG SYSTEM. DURING A VISIT TO THE HEISER DEALERSHIP I ASKED ABOU... Read more
Incident date: Feb 7, 2015
NOT INSPECTED NO PAPERWORK AVAILABLE FOR VEHICLE
Crash
Fire
Incident date: Feb 7, 2015
NOT INSPECTED NO PAPERWORK AVAILABLE FOR VEHICLE
Crash
Fire
Incident date: Feb 7, 2015
NOT INSPECTED NO PAPERWORK AVAILABLE FOR VEHICLE
Crash
Fire
LINCOLN
MKZ HYBRID
(2012) - STEERING
May 18, 2015
Incident date: May 15, 2015
THIS HAPPENED TO ME ONCE BEFORE IN APRIL OF 2015, DON'T REMEMBER THE DATE. HOWEVER ALSO ON FRIDAY MAY 15TH, 2015, I WAS BACKING MY LINCOLN MKZ 2012 HYBRID OUT OF THE CHURCH PARKING LOT AND THE STEERING WHEEL WOULDN'T TURN. I DASHBOARD WARNING LIGHT SAID POWER STEERING NOT FUNCTIONING OR SOMETHING SIMILAR. IT HAPPENED ONCE BEFORE IN APRIL, AND AT THAT TIME, I WAS ALSO PARKED, STARTED UP THE CAR AN... Read more
LINCOLN
MKZ HYBRID
(2011) - STEERING
May 17, 2015
Incident date: May 11, 2015
LOSS OF POWER STEERING IN THE VEHICLE - POWER STEERING ASSIST FAULT, WHILE DRIVING THE VEHICLE. PULLED THE VEHICLE OVER AND AFTER 5 TIMES OF TURNING THE VEHICLE OFF, AND THEN RESTARTING IT, THE ALERT WOULD GO AWAY AND THE POWER STEERING WOULD BE ACTIVE AGAIN. HAS BEEN AN ONGOING ISSUE FOR THE LAST 6 MONTHS, HOWEVER IT HAS BEEN A DAILY ISSUE FOR THE LAST WEEK.
Incident date: Feb 7, 2015
DATE: MAY 16TH 2015 ROAD RUNNER AUTO SALES, INC ADDRESS OF BUSINESS : 24560 EUREKA RD , TAYLOR , MI 48180 PHONE : 734-947-4667 SALESMAN KNOWN BY TAZ(MOTAZ) I AM PROVIDING YOU WITH A WRITTEN COMPLAINT AND EXPLANATION OF BUSINESS/VEHICLE SALE AND PURCHASE.A LEMON AUTO. THE VEHICLE WAS ADVERTISED ONLINE FROM ROAD RUNNER AUTO SALES AND A LISTING PRICE FOR $11,595 IT WAS SOLD TO ME FOR 12,99... Read more
Crash
Incident date: Jun 18, 2008
TIMING BELTS HAD TO BE REPLACED IT WAS $3500.OO. AUGUST 2008 TRANSMISSION HAD TO BE REBUILT N UPDATED COST WAS $1989.00. AUGUST 2013 BOTH LOWER BALL JOINTS WAS REPLACED THE RIGHT OUTER TYROD AND LEFT INNER TYROD WAS REPLACED HAD TO GET NEW BRAKES AND TIRES N IT COST ME $1200.00. I GAVE $5000.00 FOR THE CAR SO I HAVE A GRAND TOTAL OF $11,689.00. NOTHING BUT A PIECE OF JUNK AND NOW MY SECURITY SYSTE... Read more
Incident date: May 9, 2015
AFTER PARKING CAR WOULD START UP BUT WOULD NOT COME OUT OF GEAR, WINDOWS WOULD NOT ROLL UP.RADIO WOULD NOT PLAY
Incident date: May 9, 2015
AFTER PARKING CAR WOULD START UP BUT WOULD NOT COME OUT OF GEAR, WINDOWS WOULD NOT ROLL UP.RADIO WOULD NOT PLAY
Incident date: May 9, 2015
AFTER PARKING CAR WOULD START UP BUT WOULD NOT COME OUT OF GEAR, WINDOWS WOULD NOT ROLL UP.RADIO WOULD NOT PLAY
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING AT 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Incident date: Apr 22, 2015
TL* THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CRUNCHING NOISE COMING FROM THE FRONT DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THE BALL JOINTS WERE NOT ATTACHED TO THE CONTROL ARM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TH... Read more
Incident date: May 10, 2014
I RECENTLY FILED A COMPLAINT ABOUT THIS TRUCK NOT ACCELERATING IN TRAFFIC AND REPLACED THE TURBO SPEED SENSOR APROX 1 MONTH PRIOR TO THIS. THIS TRIP ENGINE LIGHT FLASHED ON AND CAR STRUGGLED TO ACCELERATE, I ASSUMED SAME ISSUE, PUT IT IN CRUISE CONTROL, CAR STABILIZED FOR ABOUT 3 MILES THEN STARTED JERKING FORWARD, I TOOK CRUISE OFF, AND WHOLE TRUCK STOPPED ACCEL, THEN ENGINE LIGHT CAME ON AND THE... Read more
Incident date: Dec 22, 2014
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT LOWERED THE DRIVER SIDE WINDOW GLASS TO ACCESS THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Incident date: Dec 1, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THERE WAS A FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE AND WOULD NOT BECOME AVAILABLE DUE TO THE MANUFACTUR... Read more
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. WHILE DRIVING AT 37 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER AND THE PASSENGER IN THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.... Read more
Crash
2 injured
Incident date: Apr 22, 2015
TL* THE CONTACT OWNS A 1995 LINCOLN MARK VIII. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE FRONT HEADLIGHTS WERE DIM CAUSING THE CONTACT TO COAST THE VEHICLE OFF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.
Incident date: Apr 5, 2015
TL* THE CONTACT OWNS A 2002 LINCOLN BLACKWOOD. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
LINCOLN
CONTINENTAL
(1993) - VEHICLE SPEED CONTROL
May 8, 2015
Incident date: Mar 13, 2015
TL* THE CONTACT OWNS A 1993 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 15 TO 20 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED APPROXIMATELY SIX OR SEVEN TIMES. THE VEHICLE WAS PURCHASED IN MARCH OF 2015 FROM A PRIVATE OWNER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
Incident date: Apr 15, 2014
MULTIPLE LOW BEAM HEADLAMP HARNESS PLUGS HAVE MELTED. OTHER RUNNING LIGHT PLUGS HAVE ALSO SHOWN HEAT DAMAGE AND CAUSED THE LIGHT TO FAIL TO WORK. BULBS ARE NOT FAILING BUT THE RECEPTACLE/PLUG WHERE THEY CONNECT TO THE VEHICLE SHOWS HEAT DAMAGE AND MELTING UNTIL THE LIGHT LOOSES CONNECTION. I HAVE REPLACED BOTH LOW BEAM HEADLIGHT PLUGS ALREADY AND AM GETTING READY TO REPLACE THEM AGAIN. THIS BU... Read more
Incident date: Mar 12, 2015
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR UNLATCHED AND WOULD NOT CLOSE UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES... Read more
Incident date: May 6, 2015
SAME AS ALL THE OTHER COMPLAINTS REGARDING THIS PROBLEM. I WENT TO STOP AT A 4 WAY STOP AND MY BRAKES WERE HARD THAN HISSED AND WENT WAY DOWN TO THE FLOOR. I WAS NOT ABLE TO STOP AT THE STOP SIGN AND I THANK GOD NO ONE WAS IN FRONT OF ME. AFTER HAVING THE BRAKES INSPECTED AND ASSURED THAT THEY WERE OK THE PROBLEM PERSISTED. NOW MY CAR IS GOING TO SIT UNTIL I CAN FIGURE OUT WHAT TO DO NEXT. TH... Read more
Incident date: Apr 6, 2015
AFTER CLOSING THE DRIVERS DOOR THE CAR DETECTS AND SAYS THE DOOR IS STILL OPEN. AFTER NUMEROUS ATTEMPTS OF CLOSING THE DOOR...SOMETIMES IT WILL GO OFF. NOW, THE LIGHT STAYS ON CONSTANTLY. THIS SEEMS TO BE HAPPENING ON THE LINCOLN MKX AND THE FORD EDGE (SAME TYPE VEHICLE) AND HAS BEEN FOR YEARS. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESS WITH A RECALL FOR FORD AND LINCOLN WHICH IS CHARGING CUST... Read more
Incident date: Apr 28, 2015
LINCOLN MKZ 2007 AIRBAG MODULAR AND SENSORS GONE BAD AND AIRBAG LIGHT IS ON. CAR WAS CHECKED FOR THE PROBLEM AND I WAS TOLD THAT IT WOULD COST OVER $1500 TO REPAIR THIS PROBLEM. THIS CAR PARTS HAVE CONTINUOUSLY FAIL ON THIS PARTICULAR CAR PANELS ON BOTH FRONT DOOR HAVE CRACKED, DRIVES SIDE HAS BEEN REPLACED ONCE BY DEALER. WAS TOLD THAT IF I REPLACE DOOR PANEL I WOULD HAVE TO BUY THE DOOR RATHE... Read more