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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 18,739 complaints for LINCOLN

LINCOLN ZEPHYR (2006) — WHEELS Dec 9, 2014
Incident date: Dec 9, 2014
I HAVE A 2006 LINCOLN ZEPHYR AND I HAVE NOTICED THE CHROME ON MY RIMS IS PEELING OFF AND THE RIMS ARE BECOMING VERY CORRODED. THE TIRE KEEP DEFLATING DUE TO THIS PROBLEM EVEN AFTER YOU AIR THE TIRES UP THEY SLOWLY LEAK AIR. I HAVE SEEN MANY COMPLAINTS ABOUT THIS HAPPENING TO THESE RIMS AND IT COULD CAUSE A BLOW OUT DUE TO UNDER INFLATION AS THE TIRE SPECIFICALLY SAYS ON THE SIDE OF THE TIRE. THIS ... Read more
LINCOLN MKS (2009) — SERVICE BRAKES Dec 9, 2014
Incident date: Dec 6, 2014
WHILE PULLING OUT INTO TRAFFIC ON A VERY BUSY FOUR LANE STREET, I TURNED LEFT TO GET INTO THE TURN LANE. ALL OF A SUDDEN THE ANTI-LOCK BRAKE LIGHT CAME ON, THE LEFT FRONT WHEEL JERKED AND GRABBED AND THE ACCELERATOR WOULD NOT LET ME GET OUT OF THE ON-COMING LANE FOR A FEW SECONDS. THIS COULD HAVE ENDED A LOT WORST. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THE DEALER SAYS THERE IS NO BULLETIN ... Read more
LINCOLN TOWN CAR (1993) — ELECTRICAL SYSTEM Dec 8, 2014
Incident date: Nov 25, 2014
TL* THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. WHILE DRIVING 60 MPH, THE CONTACT OBSERVED SMOKE EMITTING FROM THE DRIVER SIDE OF THE DASHBOARD AND THE FUSE BOX. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Fire
LINCOLN MKT (2010) — VISIBILITY Dec 8, 2014
Incident date: Nov 30, 2014
THE LARGE TEMPERED GLASS ROOF PANEL OF THE PANORAMIC "VISTA ROOF" ON MY 2010 LINCOLN MKT SHATTERED WITHOUT WARNING WITH A LOUD, FRIGHTENING EXPLOSION WHILE DRIVING 65 MPH ON THE NY THRUWAY ON NOVEMBER 30, 2014. THE PANEL WAS NOT DISPLACED, ALTHOUGH SMALL PIECES OF GLASS FELL ONTO THE HEAD LINER. LUCKILY, THE SUN SHADE WAS CLOSED AT THE TIME. IT WAS A MIRACLE THERE WAS NOT A SERIOUS ACCIDEN... Read more
LINCOLN MKT (2010) — STRUCTURE:BODY Dec 8, 2014
Incident date: Nov 30, 2014
THE LARGE TEMPERED GLASS ROOF PANEL OF THE PANORAMIC "VISTA ROOF" ON MY 2010 LINCOLN MKT SHATTERED WITHOUT WARNING WITH A LOUD, FRIGHTENING EXPLOSION WHILE DRIVING 65 MPH ON THE NY THRUWAY ON NOVEMBER 30, 2014. THE PANEL WAS NOT DISPLACED, ALTHOUGH SMALL PIECES OF GLASS FELL ONTO THE HEAD LINER. LUCKILY, THE SUN SHADE WAS CLOSED AT THE TIME. IT WAS A MIRACLE THERE WAS NOT A SERIOUS ACCIDEN... Read more
LINCOLN TOWN CAR (2005) — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT Dec 8, 2014
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE DEALER STATED THAT BOTH FRONT SEAT BELT ASSEMBLY MODULES FAILED. IN ADDITION, THE CONTACT MENTIONED THAT THE BACK UP SENSORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 1/16/15... Read more
LINCOLN TOWN CAR (2005) — AIR BAGS Dec 8, 2014
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE DEALER STATED THAT BOTH FRONT SEAT BELT ASSEMBLY MODULES FAILED. IN ADDITION, THE CONTACT MENTIONED THAT THE BACK UP SENSORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 1/16/15... Read more
LINCOLN TOWN CAR (2005) — SEAT BELTS Dec 8, 2014
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE DEALER STATED THAT BOTH FRONT SEAT BELT ASSEMBLY MODULES FAILED. IN ADDITION, THE CONTACT MENTIONED THAT THE BACK UP SENSORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 1/16/15... Read more
LINCOLN MKS (2010) — STEERING Dec 7, 2014
Incident date: Dec 7, 2014
LOSS OF STEERING POWER, TOOK IT TO DEALERSHIP, THEY RESET IT AND RESET IT. NOW ONE WEEK LATER IT DID THE SAME THING. *TR
LINCOLN MKZ HYBRID (2013) — POWER TRAIN Dec 4, 2014
Incident date: Nov 20, 2014
CAR JUST ONE YEAR OLD AND TRANSMISSION NEEDED TO BE REPLACED. *TR
LINCOLN TOWN CAR (2006) — SEAT BELTS Dec 2, 2014
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE SEAT BELT SENSOR AND THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
LINCOLN TOWN CAR (2006) — AIR BAGS Dec 2, 2014
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE SEAT BELT SENSOR AND THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
LINCOLN TOWN CAR (2004) — STEERING Dec 1, 2014
Incident date: Feb 12, 2013
WE WERE ENTERING INTERSTATE 75 IN FLORIDA ON A RAMP AND THE CAR BECAME VERY DIFFICULT TO STEER. WHEN WE WERE ABLE TO RETURN AND TAKE IT TO AN AUTOMOBILE SHOP, THEY TOLD US THE MULTIPLE U-JOINTS ON THE LOWER STEERING COLUMN WERE RUSTED TO WHERE THEY WOULD NOT FUNCTION PROPERLY. WE HAVE A 2010 LINCOLN TOWN CAT THAT HAD THE SAME PROBLEM AND THERE WAS A RECALL ON IT. THE 2004 LINCOLN TOWN CAR HAS THE... Read more
LINCOLN TOWN CAR (2005) — AIR BAGS Nov 29, 2014
Incident date: Jun 13, 2014
AIR BAG WARNING LIGHT ILLUMINATED WHEN STARTING CAR. BOTH OUTBOARD FRONT SEAT BELTS MUST BE REPLACED DUE TO DEFECTIVE CONNECTORS. *TR
LINCOLN TOWN CAR (2005) — SEAT BELTS Nov 29, 2014
Incident date: Jun 13, 2014
AIR BAG WARNING LIGHT ILLUMINATED WHEN STARTING CAR. BOTH OUTBOARD FRONT SEAT BELTS MUST BE REPLACED DUE TO DEFECTIVE CONNECTORS. *TR
LINCOLN MARK LT (2008) — TIRES Nov 28, 2014
Incident date: Nov 3, 2014
TIRES HAVE DEVELOPED CRACKS IN SIDE WALLS. ALL FOUR. HAVE ONLY 9000 MI. ON THIS SET OF TIRES. *TR
LINCOLN NAVIGATOR (2007) — UNKNOWN OR OTHER Nov 25, 2014
Incident date: Nov 24, 2014
DRIVER'S SIDE RETRACTABLE RUNNING BOARDS KEEPS GETTING STUCK IN OPEN POSITION AND KEEPS TRYING TO RETRACT WHILE DRIVING, AFTER RESEARCH FOUND OUT RUNNING BOARDS HAVE BEEN MALFUNCTIONING ON NAVIGATORS SINCE EARLY 2000. FORD MERCURY WILL NOT RECALL EVEN THOUGH THEY KNOW ITS A VEHICLE DEFECT. DRIVERS SEAT AND STEERING WHEEL WILL NOT STAY WHERE ITS SET WILL RESET IT SELF SOMETIMES WHILE DRIVING
LINCOLN MKX (2013) — ELECTRICAL SYSTEM Nov 22, 2014
Incident date: Dec 3, 2013
THE ELECTRONIC KEYS FOR THE CAR ARE WAY TOO SENSITIVE. THEY CAN BE IN A PURSE OR BACKPACK AND THE BUTTONS CAN BE PRESSED DOWN. THEY ARE ALSO EASILY PRESSED DOWN IF YOU HAVE THEM IN YOUR POCKET WITH ANOTHER ITEM. ON MULTIPLE OCCASIONS WE HAVE WALKED OUT TO OUR CAR AND HAD THE WINDOWS ALL DOWN, THE SUN ROOF OPEN AND OR THE TAILGATE UP. WE FREQUENTLY WILL SET OFF THE ALARM. ONE TIME IT HAD START... Read more
LINCOLN ZEPHYR (2006) — WHEELS Nov 22, 2014
Incident date: Nov 20, 2014
WHILE DRIVING I FELT THE CAR PULLING TO THE LEFT, AFTER EXAMINATION I NOTICED THAT THE PASSENGER LEFT SIDE TIRE WAS FLAT. I MANAGED TO GET TO A GAS STATION, BUT WAS UNABLE TO INFLATE THE TIRE. THESE TIRES WERE PURCHASED IN NEW IN MAY 2014. I HAVE DRIVEN FEW MILES BETWEEN MAY AND NOVEMBER, THE MILEAGE CAN BE VERIFIED WITH DEALERSHIP. THIS IS THE FOURTH TIME THAT I HAVE PURCHASED TIRES FOR THIS VEHI... Read more
LINCOLN ZEPHYR (2006) — VEHICLE SPEED CONTROL Nov 20, 2014
Incident date: Dec 16, 2011
THE PROBLEM IS RE-OCCURRING. WHEN THE WEATHER GOES BELOW FREEZING ICE BUILDS UP AROUND THE ELECTRONIC THROTTLE BODY. THE CAR WILL START AND AS THE ENGINE STARTS TO HEAT UP THE ICE STARTS TO BREAK UP. AS SOON AS I HAVE TAKEN THE CAR PAST 25MPH AND I LET OFF THE GAS THE ENGINE STARTS TO STALL OUT SENDING AN ERROR SIGNAL TO THE COMPUTER AND THE WRENCH LIGHT COMES ON. I MUST SAY THAT THE PROBLEM I... Read more
LINCOLN ZEPHYR (2006) — ELECTRICAL SYSTEM Nov 20, 2014
Incident date: Dec 16, 2011
THE PROBLEM IS RE-OCCURRING. WHEN THE WEATHER GOES BELOW FREEZING ICE BUILDS UP AROUND THE ELECTRONIC THROTTLE BODY. THE CAR WILL START AND AS THE ENGINE STARTS TO HEAT UP THE ICE STARTS TO BREAK UP. AS SOON AS I HAVE TAKEN THE CAR PAST 25MPH AND I LET OFF THE GAS THE ENGINE STARTS TO STALL OUT SENDING AN ERROR SIGNAL TO THE COMPUTER AND THE WRENCH LIGHT COMES ON. I MUST SAY THAT THE PROBLEM I... Read more
LINCOLN ZEPHYR (2006) — ENGINE Nov 20, 2014
Incident date: Dec 16, 2011
THE PROBLEM IS RE-OCCURRING. WHEN THE WEATHER GOES BELOW FREEZING ICE BUILDS UP AROUND THE ELECTRONIC THROTTLE BODY. THE CAR WILL START AND AS THE ENGINE STARTS TO HEAT UP THE ICE STARTS TO BREAK UP. AS SOON AS I HAVE TAKEN THE CAR PAST 25MPH AND I LET OFF THE GAS THE ENGINE STARTS TO STALL OUT SENDING AN ERROR SIGNAL TO THE COMPUTER AND THE WRENCH LIGHT COMES ON. I MUST SAY THAT THE PROBLEM I... Read more
LINCOLN ZEPHYR (2006) — FUEL/PROPULSION SYSTEM Nov 20, 2014
Incident date: Dec 16, 2011
THE PROBLEM IS RE-OCCURRING. WHEN THE WEATHER GOES BELOW FREEZING ICE BUILDS UP AROUND THE ELECTRONIC THROTTLE BODY. THE CAR WILL START AND AS THE ENGINE STARTS TO HEAT UP THE ICE STARTS TO BREAK UP. AS SOON AS I HAVE TAKEN THE CAR PAST 25MPH AND I LET OFF THE GAS THE ENGINE STARTS TO STALL OUT SENDING AN ERROR SIGNAL TO THE COMPUTER AND THE WRENCH LIGHT COMES ON. I MUST SAY THAT THE PROBLEM I... Read more
LINCOLN MKS (2014) — VISIBILITY:WINDSHIELD Nov 20, 2014
Incident date: Mar 20, 2014
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THERE WAS A DEFECT IN THE CENTER OF THE WINDSHIELD WHICH DISTORTED THE CONTACT'S VIEW. THE DEALER REPLACED THE WINDOW. HOWEVER, THE REPLACEMENT WINDOW WAS ALSO DEFECTIVE ON THE PASSENGER SIDE OF THE WINDSHIELD. THE DEALER AND THE MANUFACTURER DECLINED TO REPLACE THE WINDSHIELD A SECOND TIME. THE CONTACT WA... Read more
LINCOLN LS (2001) — AIR BAGS Nov 19, 2014
Incident date: Oct 1, 2014
WAS DRIVING DOWN THE HIGHWAY AT 70MPH AND THE PASSENGER SIDE SEAT AIR BAG DEPLOYED FOR NO REASON. *TR
LINCOLN MKS (2009) — STRUCTURE:BODY Nov 19, 2014
Incident date: May 1, 2013
TWO ISSUES: THE REAR DOORS RETAIN WATER AFTER A STORM AND NEED TO BE DRAINED BY HAND BY HOLDING THE RUBBER FLAP AT THE BOTTOM OF THE DOOR AWAY FROM THE DOOR ITSELF. THE LOCKS RANDOMLY DO NOT FULLY UNLOCK WHEN YOU USE THE KEY REMOTE, THE UNLOCK BUTTON ON THE DOOR, OR EVEN MANUALLY PULLING ON THE LOCK KNOB. THE LOCK KNOBS JUMP UP AND DOWN AND YOU HAVE TO TRY TO OPEN THE DOOR HANDLE AT THE PERF... Read more
LINCOLN MKS (2009) — LATCHES/LOCKS/LINKAGES Nov 19, 2014
Incident date: May 1, 2013
TWO ISSUES: THE REAR DOORS RETAIN WATER AFTER A STORM AND NEED TO BE DRAINED BY HAND BY HOLDING THE RUBBER FLAP AT THE BOTTOM OF THE DOOR AWAY FROM THE DOOR ITSELF. THE LOCKS RANDOMLY DO NOT FULLY UNLOCK WHEN YOU USE THE KEY REMOTE, THE UNLOCK BUTTON ON THE DOOR, OR EVEN MANUALLY PULLING ON THE LOCK KNOB. THE LOCK KNOBS JUMP UP AND DOWN AND YOU HAVE TO TRY TO OPEN THE DOOR HANDLE AT THE PERF... Read more
LINCOLN TOWN CAR (2003) — UNKNOWN OR OTHER Nov 18, 2014
Incident date: Feb 6, 2014
ACTUAL TIME FIRST NOTICED IS DIFFICULT TO ESTABLISH. THE COMPLAINT IS FOR "FLICKERING LIGHTS" . I WAS TOLD THERE WAS A RECALL AND TO VISIT THE LOCAL FORD DEALERSHIP FOR CORRECTION. WAS TOLD THAT THERE WAS A RECALL, AND THOUSANDS OF 2003 LINCOLNS HAD BEEN RECALLED, BUT MINE WAS NOT ONE OF THEM. THE PROBLEM HAS GOTTEN TO THE POINT WHERE THE CAR IS NOT DRIVEN AT NIGHT. MY COMPLAINT IS THAT IF ONE LI... Read more
LINCOLN MKX (2014) — POWER TRAIN Nov 18, 2014
Incident date: Apr 2, 2014
TL* THE CONTACT OWNS A 2014 LINCOLN MKX. WHILE PARKED ON A FLAT SURFACE, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE FAILURE RECURRED APPROXIMATELY FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 3/24/15*CN UPDATED 9/7/2017*CN
LINCOLN TOWN CAR (1995) — AIR BAGS Nov 18, 2014
Incident date: Nov 8, 2000
THE 1995 IS VERY COMFORTABLE BUT AIR BAGS, SUSPENSION, WINDOWS, AND ELECTRICAL SYSTEM (UNLOCATABLE SHORTAGE) DO NOT WORK. GOOD MILEAGE AND SEATS, ETC VERY GOOD. THE KEY SWITCH IS DEFECTIVE AND YOU CAN REMOVE KEYS WITHOUT TURNING OFF. NO AIR BAGS OPERABLE. *TR
LINCOLN TOWN CAR (1995) — ELECTRICAL SYSTEM Nov 18, 2014
Incident date: Nov 8, 2000
THE 1995 IS VERY COMFORTABLE BUT AIR BAGS, SUSPENSION, WINDOWS, AND ELECTRICAL SYSTEM (UNLOCATABLE SHORTAGE) DO NOT WORK. GOOD MILEAGE AND SEATS, ETC VERY GOOD. THE KEY SWITCH IS DEFECTIVE AND YOU CAN REMOVE KEYS WITHOUT TURNING OFF. NO AIR BAGS OPERABLE. *TR
LINCOLN TOWN CAR (1995) — SUSPENSION Nov 18, 2014
Incident date: Nov 8, 2000
THE 1995 IS VERY COMFORTABLE BUT AIR BAGS, SUSPENSION, WINDOWS, AND ELECTRICAL SYSTEM (UNLOCATABLE SHORTAGE) DO NOT WORK. GOOD MILEAGE AND SEATS, ETC VERY GOOD. THE KEY SWITCH IS DEFECTIVE AND YOU CAN REMOVE KEYS WITHOUT TURNING OFF. NO AIR BAGS OPERABLE. *TR
LINCOLN NAVIGATOR (2006) — ENGINE Nov 17, 2014
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. ALSO, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE M... Read more
LINCOLN NAVIGATOR (2006) — STEERING Nov 17, 2014
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. ALSO, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE M... Read more
LINCOLN NAVIGATOR (2006) — SERVICE BRAKES Nov 17, 2014
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. ALSO, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE M... Read more
LINCOLN MKX (2014) — ENGINE Nov 17, 2014
Incident date: Nov 6, 2014
DRIVING AT 50 MPH, I LOST POWER STEERING, THEN REALIZED ENGINE SHUT OFF. WAS ABLE TO DRIFT OVER TO GET OFF ROAD AND STOP CAR. ENGINE WAS ABLE TO START AND RUN FINE AFTER THAT. I LOST ALL CONFIDENCE IN CAR, AND DEALER SWAPPED ME ANOTHER CAR. *TR
LINCOLN TOWN CAR (2005) — STRUCTURE:BODY:DOOR Nov 17, 2014
Incident date: Nov 16, 2014
THE DRIVERS INSIDE DOOR HANDLE BECAME UNSECURED FROM DOOR PANEL. UNABLE TO OPEN DOOR FROM INSIDE VEHICLE. I TOOK THE VEHICLE TO THE DEALER THIS MORNING AND WAS INFORMED THE PART IS NOT AVAILABLE. THERE WERE NO OPTIONS GIVEN, EXCEPT THAT THE PART WOULD HAVE TO COME FROM A SALVAGE YARD. I EXPRESSED MY CONCERN OVER THE SAFETY OF THIS VEHICLE, SHOULD A COLLISION OR FIRE OCCUR, THE OCCUPANT WOULD NOT... Read more
LINCOLN LS (2005) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Nov 17, 2014
Incident date: Nov 16, 2014
HAD JUST COME OFF FREEWAY AND PARKED. NOTICED THAT CLIMATE CONTROL WAS BLOWING HOT AIR (EXCESSIVELY). TURNING THE CONTROL TO COOLER SETTINGS JUST INCREASED THE BLAST OF HEAT. THE DUAL SETTING WAS NOT WORKING EITHER AS MOST AIR WAS BEING FORCED TO THE DRIVER SIDE. THE STRANGE THING WAS THAT SHORTLY AFTER THAT, THE PARKING BRAKE SERVICE LIGHT CAME ON! .AFTER STOPPING AND TURNING THE IGNITION OFF AND... Read more
LINCOLN LS (2005) — SERVICE BRAKES Nov 17, 2014
Incident date: Nov 16, 2014
HAD JUST COME OFF FREEWAY AND PARKED. NOTICED THAT CLIMATE CONTROL WAS BLOWING HOT AIR (EXCESSIVELY). TURNING THE CONTROL TO COOLER SETTINGS JUST INCREASED THE BLAST OF HEAT. THE DUAL SETTING WAS NOT WORKING EITHER AS MOST AIR WAS BEING FORCED TO THE DRIVER SIDE. THE STRANGE THING WAS THAT SHORTLY AFTER THAT, THE PARKING BRAKE SERVICE LIGHT CAME ON! .AFTER STOPPING AND TURNING THE IGNITION OFF AND... Read more
LINCOLN MARK VIII (1996) — EXTERIOR LIGHTING:HEADLIGHTS Nov 17, 2014
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 1996 LINCOLN MARK VIII. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM AND CAUSED POOR VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. UPDATED 07/07/14*LJ THE CONSUMER STATED THE DRIVER WAS UNABLE TO BEYOND 50 FEET. THE REFLECTIVE PART INSIDE THE HEAD... Read more
LINCOLN NAVIGATOR (2006) — ENGINE Nov 14, 2014
Incident date: Nov 14, 2014
2006 LINCOLN NAVIGATOR, WITH JUST OVER 100,000 MILES ON VEHICLE. VEHICLE SHUT DOWN IMMEDIATELY AFTER GIVING AN ENGINE FAILED SAFETY MODE ERROR ON DASH. FORTUNATELY MY WIFE WAS DRIVING IN THE NEIGHBORHOOD AND DOING 25 MPH. MUSCLED IT OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THIS IS ABOUT THE 4TH TIME THIS HAS HAPPENED IN THE 5 YEARS WE HAVE OWNED THE VEHICLE. THE OTHER TIMES THE VE... Read more
LINCOLN MKZ (2007) — FUEL/PROPULSION SYSTEM Nov 13, 2014
Incident date: Oct 30, 2014
GOT IN CAR AFTER STOPPING AT GROCERY STORE AND SMELLED GAS, THOUGHT IT MIGHT BE FROM A NEARBY GAS STATION. GOT HOME AND PARKED CAR IN GARAGE AND ABOUT AN HOUR LATER WENT IN GARAGE TO TAKE OUT TRASH. GARAGE HAD HEAVY SMELL OF GASOLINE. OPENED GARAGE DOOR, PARKED CAR OUTSIDE AND GASOLINE SMELL IN GARAGE WENT AWAY. TOOK CAR TO FORD DEALER AND CAR WAS DIAGNOSED WITH A SPLIT/LEAKING FUEL RAIL ON TO... Read more
LINCOLN MKX (2007) — ELECTRICAL SYSTEM Nov 13, 2014
Incident date: Feb 1, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER SEAT ADJUSTED FORWARD AND BACKWARD INDEPENDENTLY. IN ADDITION, ALL THE WINDOWS AND THE SUNROOF OPENED AND CLOSED INDEPENDENTLY WHEN UNLOCKING THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED WHEN THE ENGINE WAS OFF. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT I... Read more
LINCOLN MKX (2008) — FUEL/PROPULSION SYSTEM Nov 13, 2014
Incident date: Nov 8, 2014
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED AT A DEALER, THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK COMING FROM THE FUEL TANKS SEAM. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
LINCOLN LS (2002) — SERVICE BRAKES, HYDRAULIC Nov 12, 2014
Incident date: Oct 17, 2014
WHILE DRIVING 35 MPH ON THE PARKWAY THE CAR ACCELORATED AS FAR AS IT WOULD GO, BRAKES FAILED AND CAR WENT OUT OF CONTROL AND SIDE SWIPED ANOTHER CAR THEN WENT ON A GRASSY STRIP AND CAME TO A STOP.
Crash
LINCOLN LS (2002) — ELECTRONIC STABILITY CONTROL (ESC) Nov 12, 2014
Incident date: Oct 17, 2014
WHILE DRIVING 35 MPH ON THE PARKWAY THE CAR ACCELORATED AS FAR AS IT WOULD GO, BRAKES FAILED AND CAR WENT OUT OF CONTROL AND SIDE SWIPED ANOTHER CAR THEN WENT ON A GRASSY STRIP AND CAME TO A STOP.
Crash
LINCOLN TOWN CAR (1991) — SERVICE BRAKES Nov 12, 2014
Incident date: Oct 3, 2014
TL* THE CONTACT OWNS A 1991 LINCOLN TOWN CAR. THE CONTACT STATED THAT DUE TO A BRAKE FAILURE, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,682.
Fire
LINCOLN NAVIGATOR (2003) — SUSPENSION Nov 12, 2014
Incident date: Feb 14, 2009
THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEB... Read more
LINCOLN NAVIGATOR (2003) — ELECTRONIC STABILITY CONTROL (ESC) Nov 12, 2014
Incident date: Feb 14, 2009
THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEB... Read more
LINCOLN NAVIGATOR (2003) — STEERING Nov 12, 2014
Incident date: Feb 14, 2009
THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEB... Read more
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