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Vehicle Safety

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Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 18,739 complaints for LINCOLN

LINCOLN NAVIGATOR (2004) — SUSPENSION Jan 15, 2015
Incident date: Dec 29, 2014
I HAVE A 2004 LINCOLN NAVIGATOR AND WHEN IT GETS TOO COLD THE AIRBAGS HAVE BUSTED ON ME AND THE COMPRESSOR. I HAVE OWNED THIS VEHICLE FOR 2 YEARS AND 2 YEARS IN A ROW EACH WINTER MY SUSPENSION HAS FAILED. MY WHEELS ARE RIDING RIGHT UNDER MY TIRE WALL AND IT IS GOING TO CAUSE ME TO HAVE AN ACCIDENT OR CAUSE FURTHER DAMAGE. AT $1000 TO FIX THESE THEY SHOULD LAST LONGER THAN 1 YEAR. PLEASE LOOK INTO ... Read more
LINCOLN MKS (2010) — STRUCTURE:BODY Jan 14, 2015
Incident date: Dec 2, 2014
THE REAR SUNSHADE WON'T STAY IN THE DOWN POSITION, IT IS ALWAYS UP AND VERY HARD TO SEE WHEN BACKING UP. ALSO AT NIGHT IT IS ALMOST IMPOSSIBLE TO SEE OUT THE BACK WINDOW. AS THE SHADE IS IN THE UP POSITION. *TR
LINCOLN MKS (2010) — VISIBILITY/WIPER Jan 14, 2015
Incident date: Dec 2, 2014
THE REAR SUNSHADE WON'T STAY IN THE DOWN POSITION, IT IS ALWAYS UP AND VERY HARD TO SEE WHEN BACKING UP. ALSO AT NIGHT IT IS ALMOST IMPOSSIBLE TO SEE OUT THE BACK WINDOW. AS THE SHADE IS IN THE UP POSITION. *TR
LINCOLN MKS (2013) — VISIBILITY/WIPER Jan 14, 2015
Incident date: Aug 24, 2014
WHILE DRIVING (ENTERING) A MAIN STREET FROM A SERVICE STATION IN MILES CITY,MT. IN A HEAVY DOWNPOUR, AS I PASSED THROUGH THE CURB/STREET DRAINAGE AREA, I HEARD A SLIGHT BUT LOUD THUMP LIKE A BIRD STRIKE BUT IT WAS RAINING TO HARD FOR THAT. A BLOCK AWAY FROM THE INITIAL TURN I ENTERED I-94 EAST WHEN MY WIFE SAID THAT WE HAVE A PROBLEM AS A WINDSHIELD CRACK APPEARED FROM UNDER THE WINDSHIELD WIPER B... Read more
LINCOLN MKZ (2008) — WHEELS Jan 13, 2015
Incident date: Jan 12, 2015
SAFETY HAZARD-CHROME WHEELS CORRODING AND FLAKING. FREQUENT LOSS OF AIR PRESSURE PRE-MATURE WEAR OF TIRES. *TR
LINCOLN MKZ HYBRID (2013) — TIRES Jan 13, 2015
Incident date: Dec 30, 2014
I HAVE A 2013 LINCOLN MKZ HYBRID WITH 27,400 MILES. IT HAS MICHELIN PRIMACY MXM4 245/45R18 TIRES. ONE IS COMPLETELY WORN OUT (BALD) AND 3 ARE WORN AND UNSAFE. I AM HAVING TO REPLACE ALL FOUR TIRES DUE TO THEM BEING UNSAFE AND WORN. *TR
LINCOLN MKZ HYBRID (2013) — WHEELS Jan 13, 2015
Incident date: Dec 30, 2014
I HAVE A 2013 LINCOLN MKZ HYBRID WITH 27,400 MILES. IT HAS MICHELIN PRIMACY MXM4 245/45R18 TIRES. ONE IS COMPLETELY WORN OUT (BALD) AND 3 ARE WORN AND UNSAFE. I AM HAVING TO REPLACE ALL FOUR TIRES DUE TO THEM BEING UNSAFE AND WORN. *TR
LINCOLN AVIATOR (2005) — STRUCTURE:BODY Jan 13, 2015
Incident date: Nov 1, 2014
I NOTICED A CRACK ON THE BACK PANEL OF MY TAILGATE. THERE WAS NO ACCIDENT OR INCIDENT AND SINCE THEN I HAVE NOTICED AT LEAST 3 OTHER CARS IN MY SMALL TOWN WITH THE SAME DEFECT. I HAVE WRITTEN TO FORD AND GOTTEN NO RESPONSE. FROM WHAT I HAVE SEEN ON THE INTERNET, THIS IS NOT AN ISOLATED PROBLEM. I FEEL THAT FORD/LINCOLN SHOULD RECALL THE AFFECTED MODELS OF CAR (INCLUDING FORD EXPLORERS) AND MAK... Read more
LINCOLN TOWN CAR (1999) — SUSPENSION:FRONT Jan 13, 2015
Incident date: Jan 6, 2015
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE BALL JOINTS DETACHED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
LINCOLN MKZ HYBRID (2014) — WHEELS Jan 10, 2015
Incident date: Jan 8, 2015
ON NOVEMBER 25, 2014 , A RIGHT REAR TIRE WAS REPAIRED BY THE LOCAL LINCOLN DEALERSHIP. ON JANUARY 8, 2015 A SECOND TIRE BLEW OUT CAUSING A NEAR FATAL ACCIDENT. IT BLEW IN 20 DEGREE WEATHER WITH SUCH FORCE AS TO LIFT THE VEHICLE OFF THE GROUND AND SPIN IT IN THE AIR. *TR
Crash
LINCOLN MKZ (2014) — SERVICE BRAKES Jan 9, 2015
Incident date: Dec 5, 2014
I WAS TRAVELING IN BUMPER TO BUMPER TRAFFIC WITH FAMILY AND FRIENDS TRAVELING AT ABOUT 10 MPH WHEN I WENT TO APPLY THE BRAKES AND THE CAR WOULD NOT REACT I THEN APPLIED BOTH FEET STANDING ON THE PEDAL ANNOUNCING I WASN'T STOPPING AND NUDGED INTO THE BACK OF THE CAR IN FRONT OF ME. IT LEFT ONLY MINOR DAMAGE TO MY VEHICLE AND NONE TO THE ONE I HIT. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE BR... Read more
Crash
LINCOLN TOWN CAR (2006) — AIR BAGS Jan 9, 2015
Incident date: Jan 2, 2015
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. UPDATED 3/3/15*CN UPDATED 03/17/15. *JB
LINCOLN TOWN CAR (2005) — ENGINE Jan 7, 2015
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
LINCOLN TOWN CAR (2005) — STRUCTURE Jan 7, 2015
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
LINCOLN TOWN CAR (2005) — VISIBILITY/WIPER Jan 7, 2015
Incident date: Jan 7, 2014
TL-THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000. DJR
LINCOLN AVIATOR (2005) — AIR BAGS Jan 7, 2015
Incident date: Dec 29, 2014
TL-THE CONTACT OWNS A 2005 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG DEPLOYED INDEPENDENTLY ONTO HER FACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. DJR
LINCOLN MKC (2015) — ELECTRICAL SYSTEM Jan 6, 2015
Incident date: Jan 5, 2015
I LIVE IN THE MIDWEST AND IT WAS COLD OUTSIDE AND I WAS DRIVING HOME WITH MY BRAND NEW STATE OF THE ART LINCOLN. WHEN I WAS HEADING HOME MY CAR INDICATED LOW BATTERY, WHICH I ASSUMED WOULD CHARGE AS I CONTINUED TO DRIVE. NEXT THING I KNOW, EVERYTHING WAS TURNING OFF (ALL INTERNAL DISPLAYS, HEADLIGHTS, WIPERS, STEERING) DUE TO CONSERVING BATTERY WHILE I WAS ON A MAJOR INTERSTATE IN A BLIZZARD. ... Read more
LINCOLN MKC (2015) — UNKNOWN OR OTHER Jan 6, 2015
Incident date: Jan 5, 2015
I LIVE IN THE MIDWEST AND IT WAS COLD OUTSIDE AND I WAS DRIVING HOME WITH MY BRAND NEW STATE OF THE ART LINCOLN. WHEN I WAS HEADING HOME MY CAR INDICATED LOW BATTERY, WHICH I ASSUMED WOULD CHARGE AS I CONTINUED TO DRIVE. NEXT THING I KNOW, EVERYTHING WAS TURNING OFF (ALL INTERNAL DISPLAYS, HEADLIGHTS, WIPERS, STEERING) DUE TO CONSERVING BATTERY WHILE I WAS ON A MAJOR INTERSTATE IN A BLIZZARD. ... Read more
LINCOLN MKX (2008) — POWER TRAIN Jan 6, 2015
Incident date: Jan 5, 2015
THIS HAS ACTUALLY HAPPENED TO ME ONCE BEFORE ABOUT TWO MONTHS AGO, BUT AFTER IT HAPPENED AGAIN YESTERDAY I DECIDED TO TAKE MY CAR IN TO THE SHOP. I GOT IN AND STARTED MY CAR. WHEN I PUT IT IN REVERSE THERE WAS A PAUSE THEN A VERY LOUD 'BANG' AS I THOUGHT IT SETTLED INTO GEAR. BECAUSE I WAS BACKING OUT OF A DRIVEWAY THAT IS ON A HILL, I DIDN'T REALIZE THE CAR REALLY WASN'T FUNCTIONING. BUT ... Read more
LINCOLN MARK VIII (1995) — EXTERIOR LIGHTING Jan 4, 2015
Incident date: Jan 3, 2015
DIM HEADLIGHTS CAUSE POOR STREET VISIBILITY AND HIT VEHICLE PARKED IN THE STREET IN A DARK COMMERCIAL AREA. HEADLIGHTS CANNOT BE OPENED TO SERVICE AND HEADLIGHTS NO LONGER AVAILABLE TO ORDER NEW. NO AFTERMARKET OPTIONS. HAS BEEN USING HIGH BEAMS IN DARK AREAS. *TR
Crash 1 injured
LINCOLN TOWN CAR (1997) — ELECTRICAL SYSTEM Jan 4, 2015
Incident date: Dec 29, 2014
MY 1997 LINCOLN TOWN CAR SIGNATURE SERIES CAUGHT FIRE WHILE PARKED IN THE GARAGE. THE CAR HAD NOT BEEN DRIVEN FOR APPROXIMATELY 48 HOURS PRIOR TO THE FIRE. ABOUT 02:00 HRS ON THE MORNING OF THE 29TH DECEMBER 2014 I WAS WAKENED BY A LOUD POPPING SOUND. WHEN I INVESTIGATED I FOUND MY GARAGE TOTALLY ENGULFED BY FIRE. IT TOOK THE FIRE DEPARTMENT OVER TWO HOURS TO EXTINGUISH THE FIRE; FOR IT HAD SPREAD... Read more
Fire
LINCOLN MKX (2007) — FUEL SYSTEM, GASOLINE Jan 2, 2015
Incident date: Dec 1, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE FUEL TANK WAS CORRODED AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL... Read more
LINCOLN MKZ (2008) — WHEELS Dec 31, 2014
Incident date: Feb 28, 2014
CHROME PLATING IS FLAKING OFF, AND TIRES CONSISTENTLY LOSE AIR PRESSURE. I CONTACTED RAY PRICE FORD IN STROUDSBURG, PA AND THEY SAID THIS SOMETIMES HAPPENS, BUT NOT A WARRANTY ISSUE. I CONTACTED MY TIRE PERSON AND HE TRIED TO BRUSH OFF THE EXCESS CHROME AROUND SEAL TO GET A BEAD, BUT NO LUCK. A NEW WHEEL IS AROUND $400, SO I GOT A USED ONE. SIMILAR ISSUES, BUT NOT AS FREQUENT. HOWEVER, OTHER... Read more
LINCOLN TOWN CAR (2006) — AIR BAGS Dec 31, 2014
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AS A CHIME SOUNDED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER ON THE DRIVER'S SIDE SEAT FOR THE SEAT BELTS FAILED. AS A RESULT, A DRIVERS SIDE SEAT BELT NEEDED TO BE REPL... Read more
LINCOLN TOWN CAR (2006) — SEAT BELTS Dec 31, 2014
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AS A CHIME SOUNDED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER ON THE DRIVER'S SIDE SEAT FOR THE SEAT BELTS FAILED. AS A RESULT, A DRIVERS SIDE SEAT BELT NEEDED TO BE REPL... Read more
LINCOLN MKZ (2008) — WHEELS Dec 29, 2014
Incident date: Dec 2, 2013
CAR WAS BOUGHT NEW IN 2008 FROM LOCAL FORD/LINCOLN DEALER, DEMPEWOLF FORD, HENDERSON, KY, AND ALWAYS GARAGE KEPT AND DEALER SERVICED. TIRES BEGAIN TO LOOSE AIR PRESSURE SEVERAL MONTHS AGO. WHEN EXAMINED BY PURCELL TIRE, HENDERSON, KY, THEY SAID THAT CHROME WAS FLAKING OFF LEAVING A PITTED SURFACE AND THAT BEAD WOULD NOT SEAL AGAINST PITTED SURFACE. CAR IS EQUIPT WITH OPTIONAL CHROME PLATED 17" WHE... Read more
LINCOLN NAVIGATOR (2003) — ENGINE Dec 29, 2014
Incident date: Nov 5, 2014
WE WERE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70MPH, WHEN I HEARD A LOUD POP AND CLANKING NOISE ON THE DRIVER'S SIDE FRONT ENGINE AREA. I WAS DRIVING WITH MY WHOLE FAMILY IN THE SUV. WE WERE ABLE TO STILL DRIVE IT TO A MECHANIC. THE MECHANIC DIAGNOSED IT AS A "BLOWN-OUT SPARK PLUG". HE SAID THE SPARK PLUG HAD COME OUT OF THE ENGINE BLOCK. HE SAID IT IS A COMMON PROBLEM ON THAT ENGINE AND THERE... Read more
LINCOLN CONTINENTAL (2002) — SUSPENSION Dec 28, 2014
Incident date: Jan 13, 2014
AFTER TURNING ON THE IGNITION AND PUTTING THE CAR IN GEAR, MY 2002 LINCOLN CONTINENTAL MADE AN EXTREMELY LOUD NOISE. I TURNED THE CAR OFF FOR A FEW MINUTES AND AFTER STARTING IT AGAIN EVERYTHING SEEMED FINE. AFTER ABOUT A HALF HOUR OF DRIVING, THE CAR BECAME NOISY. I TOOK IT TO A MECHANIC WHO INFORMED ME THAT THE RIGHT FRONT COIL WAS BROKEN. THE MECHANIC COULD NOT LOCATE A USED SPRING AND HAD T... Read more
LINCOLN CONTINENTAL (2002) — SERVICE BRAKES Dec 28, 2014
Incident date: Jan 13, 2014
AFTER TURNING ON THE IGNITION AND PUTTING THE CAR IN GEAR, MY 2002 LINCOLN CONTINENTAL MADE AN EXTREMELY LOUD NOISE. I TURNED THE CAR OFF FOR A FEW MINUTES AND AFTER STARTING IT AGAIN EVERYTHING SEEMED FINE. AFTER ABOUT A HALF HOUR OF DRIVING, THE CAR BECAME NOISY. I TOOK IT TO A MECHANIC WHO INFORMED ME THAT THE RIGHT FRONT COIL WAS BROKEN. THE MECHANIC COULD NOT LOCATE A USED SPRING AND HAD T... Read more
LINCOLN MARK VIII (1995) — EXTERIOR LIGHTING Dec 26, 2014
Incident date: Apr 2, 2012
HEADLIGHT LENS BECOMES DISCOLORED AND NO REPLACEMENT AND LENS CANNOT BE REMOVED TO CLEAN INSIDE. LIMITS VISUALIZATION OF ROAD AND ONE COULD HIT WILD ANIMALS CROSSING THE STREET. *TR
LINCOLN LS (2001) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Dec 22, 2014
Incident date: Jul 7, 2014
ON JULY 7, 2014 , THIS 2001 LINCOLN LS SPORTS PACKAGE WAS TAKEN INTO AN AUTHORIZED AND OFFICIAL INSPECTION STATION / ENTITY FOR AN WEST VIRGINIA VIRGINIA STATE INSPECTION . THIS VEHICLE WAS NOT LEGALLY AND / OR PROPERLY INSPECTED AND OR EXAMINED IN ACCORDANCE WITH THE INSPECTION REGULATIONS SET FORTH BY THE WEST VIRGINIA STATE POLICE. THIS STATION / ENTITY JUST PLACED AN CERTIFICATE OF INSPECTION... Read more
LINCOLN MKZ (2010) — EXTERIOR LIGHTING Dec 20, 2014
Incident date: Dec 12, 2014
I WAS INFORMED BY FRIENDS FOLLOWING OUR VEHICLE THAT THE DRIVER SIDE RED BRAKE LIGHT WILL ILLUMINATE WITH NO CHANGE IN BRAKE PEDAL FEEL AT NITE WHEN ALL THE CAR LIGHTS ARE TURNED ON. THIS I BELIEVE IS A SAFETY ISSUE SINCE DRIVERS FOLLOWING OUR VEHICLE WILL NOT BE AWARE WHEN THE VEHICLE ITSELF IS BRAKING. CONTACTED A FORD DEALER WHO INFORMED US THAT THE COST TO CORRECT THIS PROBLEM WOULD BE $534... Read more
LINCOLN MKT (2010) — UNKNOWN OR OTHER Dec 19, 2014
Incident date: Oct 29, 2013
THE GEARS ON THIS VEHICLE ARE NOT RIDING SMOOTH, WHEN YOUR DRIVING UPHILL IT SOUNDS AND FEELS LIKE IT'S FALLING APART. AND THE HEADLIGHT ON THE DRIVER SIDE WENT OUT, THEY SAY IT'S NOT THE BULB BUT AN ELECTRICAL ISSUE.. *TR
LINCOLN LINCOLN (9999) — AIR BAGS Dec 18, 2014
Incident date: Sep 20, 2014
LINCOLN AVIATOR. THE CONSUMER WAS DRIVING, WHEN THE SIDE AIRBAG DEPLOYED FOR NO REASON. *TA
LINCOLN TOWN CAR (1996) — VEHICLE SPEED CONTROL:CRUISE CONTROL Dec 18, 2014
Incident date: Aug 16, 2014
TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS SMOKE COMING FROM UNDER THE HOOD. AS A RESULT, THE CONTACT DISCOVERED THAT THE BATTERY WIRES WERE BURNED AND BRAKE FLUID HAD SPILLED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO SWITCH GEARS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL WI... Read more
Fire
LINCOLN TOWN CAR (2003) — VEHICLE SPEED CONTROL Dec 16, 2014
Incident date: Oct 8, 2011
MERGING INTO TRAFFIC ON A INTERSTATE HIGHWAY I HAD TO ACCELERATE MY SPEED. VEHICLE SEEMED TO LOCK AT THIS HIGHER SPEED AND THE ONLY WAY I WAS TO RELEASE THIS CONDITION WAS TO SHIFT TO NEUTRAL AND SLOWLY BRAKE, THIS COULD HAVE EASILY BECOME UGLY.THIS TO ME WAS LIKE THE PROBLEM WITH THE UNEXPLAINED ACCELERATION WITH A GM. PRODUCT. *TR
LINCOLN MKS (2011) — STEERING Dec 15, 2014
Incident date: Dec 1, 2014
2011 LINCOLN MKS. CONSUMER WRITES IN REGARDS TO POWER STEERING LOCKING UP PERIODICALLY. *TGW THE CONSUMER STATED THE POWER STEERING ISSUE, OCCURRED AT START UP. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB
LINCOLN MKX (2008) — POWER TRAIN Dec 15, 2014
Incident date: Dec 11, 2013
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS ENGAGED REPEATEDLY BUT THE VEHICLE FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE STALLED AND THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SENSOR ON THE TRANSMISSION FAILED. TH... Read more
LINCOLN TOWN CAR (2005) — SERVICE BRAKES Dec 12, 2014
Incident date: Dec 1, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER FOR THE VEHICLE TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAIL... Read more
LINCOLN TOWN CAR (2005) — STEERING Dec 12, 2014
Incident date: Dec 11, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING); HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIRS. THE CONTACT MENTIONED THAT THE TECHNICIAN EXPLAINED THAT THE RECALL REPAIRS WERE PERFORMED SIX MONTHS PRIOR AT ANOTHER DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE RECALL REPAIRS COULD NOT BE P... Read more
LINCOLN MKZ (2008) — WHEELS Dec 12, 2014
Incident date: Dec 16, 2010
THE CHROME COATING ON THE WHEELS IS DEFECTIVE AND FLAKES OFF. THIS DOES NOT ALLOW THE TIRES TO SEAT PROPERLY WITH THE WHEELS, CAUSING THEM TO LOSE PRESSURE. EVENTUALLY THIS CAN DAMAGE THE TIRES BY HAVING THEM REPEATEDLY DRIVEN UNDER THE RECOMMENDED PRESSURES. NUMEROUS ATTEMPTS BY MY TIRE DEALER TO REMEDY THE SITUATION, UNDER THEIR WARRANTY, HAVE BEEN FRUSTRATING AS THE ISSUE IS NOT OF THEIR MAK... Read more
LINCOLN MKT (2010) — ELECTRICAL SYSTEM:12V/24V/48V BATTERY Dec 11, 2014
Incident date: Dec 10, 2014
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING 70 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED; HOWEVER, THE CHECK ENGINE REDUCED POWER AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS... Read more
LINCOLN MKC (2015) — ELECTRICAL SYSTEM Dec 11, 2014
Incident date: Dec 6, 2014
WHILE DRIVING AT 5MPH, THE IGNITION BUTTON WAS ACCIDENTALLY PUSHED IN. WHEN THIS HAPPENED, THE ENGINE IMMEDIATELY TURNED OFF, THE VEHICLE ROLLED FOR A SECOND AND THEN THE CAR CAME TO A HALT AS IF I SLAMMED ON THE BRAKES. THE IGNITION BUTTON IS LOCATED NEXT TO THE COMPUTER SCREEN AND THE PASSENGER HAD ACCIDENTALLY PUSHED IT IN WHEN HE WAS CHANGING THE RADIO STATION ON THE COMPUTER SCREEN. *TR
LINCOLN MKC (2015) — ENGINE Dec 11, 2014
Incident date: Dec 6, 2014
WHILE DRIVING AT 5MPH, THE IGNITION BUTTON WAS ACCIDENTALLY PUSHED IN. WHEN THIS HAPPENED, THE ENGINE IMMEDIATELY TURNED OFF, THE VEHICLE ROLLED FOR A SECOND AND THEN THE CAR CAME TO A HALT AS IF I SLAMMED ON THE BRAKES. THE IGNITION BUTTON IS LOCATED NEXT TO THE COMPUTER SCREEN AND THE PASSENGER HAD ACCIDENTALLY PUSHED IT IN WHEN HE WAS CHANGING THE RADIO STATION ON THE COMPUTER SCREEN. *TR
LINCOLN MKZ (2011) — TIRES:SIDEWALL Dec 10, 2014
Incident date: Dec 1, 2014
2011 LINCOLN MKZ ALL FOUR TIRES FAILED DUE TO CRACKS IN THE SIDEWALLS. *MW
LINCOLN MKZ HYBRID (2011) — ELECTRICAL SYSTEM Dec 10, 2014
Incident date: Dec 3, 2014
I OWN A LINCOLN MKZ HYBRID (2011). I HAVE WHAT I CONSIDER A SAFETY FAILURE/HAZARD. THE DRIVER'S SIDE DOOR LOCK/LATCH FAILED AND I HAVE BEEN UNABLE TO OPEN THE DOOR FROM THE INSIDE. I HAVE TO OPEN THE WINDOW AND OPEN THE DOOR BY WAY OF THE OUTSIDE HANDLE. IN AN EMERGENCY, IF THE ELECTRICAL SYSTEM WAS INOPERABLE, A DRIVER WOULD BE TRAPPED IN THE VEHICLE BECAUSE THE WINDOWS WOULD NOT OPEN AND TH... Read more
LINCOLN MKZ HYBRID (2011) — LATCHES/LOCKS/LINKAGES Dec 10, 2014
Incident date: Dec 3, 2014
I OWN A LINCOLN MKZ HYBRID (2011). I HAVE WHAT I CONSIDER A SAFETY FAILURE/HAZARD. THE DRIVER'S SIDE DOOR LOCK/LATCH FAILED AND I HAVE BEEN UNABLE TO OPEN THE DOOR FROM THE INSIDE. I HAVE TO OPEN THE WINDOW AND OPEN THE DOOR BY WAY OF THE OUTSIDE HANDLE. IN AN EMERGENCY, IF THE ELECTRICAL SYSTEM WAS INOPERABLE, A DRIVER WOULD BE TRAPPED IN THE VEHICLE BECAUSE THE WINDOWS WOULD NOT OPEN AND TH... Read more
LINCOLN ZEPHYR (2006) — POWER TRAIN Dec 9, 2014
Incident date: Dec 8, 2014
THIS CAR HAS A ENGINE AND TRANSMISSION FROM A FORD FUSION, ITS SHIFTING VIOLENTLY AND IS NOT SAFE. THE TRANSMISSION BUILT FOR THIS VEHICLE IS VERY POOR CRAFTSMANSHIP AND NO RECALL WAS MADE. SEVERAL VEHICLES HAVE BEEN AFFECTED BY THE LACK OF QUALITY CONTROL AT FORD. *TR
LINCOLN ZEPHYR (2006) — ENGINE AND ENGINE COOLING Dec 9, 2014
Incident date: Dec 8, 2014
THIS CAR HAS A ENGINE AND TRANSMISSION FROM A FORD FUSION, ITS SHIFTING VIOLENTLY AND IS NOT SAFE. THE TRANSMISSION BUILT FOR THIS VEHICLE IS VERY POOR CRAFTSMANSHIP AND NO RECALL WAS MADE. SEVERAL VEHICLES HAVE BEEN AFFECTED BY THE LACK OF QUALITY CONTROL AT FORD. *TR
LINCOLN NAVIGATOR (2008) — STEERING Dec 9, 2014
Incident date: Mar 28, 2012
STEERING WHEEL - FELT LOOSE UNATTACHED PARTS RATTLING AGAINST EACH OTHER IN STEERING ASSEMBLY WHEN CROSSING RAILROAD TRACKS OR UNEVEN PAVEMENT. *TR
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