Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
LINCOLN
CONTINENTAL
(2002) - POWER TRAIN
Nov 23, 2015
Incident date: Nov 21, 2015
THE ACCELERATOR WAS STUCK AND RIVING UP AND BRAKES ETC. DID NOT WORK. RAN INTO A SIDEWALK SO IWOULD NOT HIT THE PERSON IN FRONT OF ME.A CITY STREET GOING STRAIGHT.
Crash
Incident date: Jul 23, 2015
THE TELESCOPE PORTION OF THE STEERING COLUMN IS NOT OPERATIONAL. IT IS ADJUSTED ALL THE WAY OUT AND WILL NOT RETRACT.
Incident date: Jul 23, 2015
THE TELESCOPE PORTION OF THE STEERING COLUMN IS NOT OPERATIONAL. IT IS ADJUSTED ALL THE WAY OUT AND WILL NOT RETRACT.
Incident date: Oct 30, 2015
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER W... Read more
Incident date: Oct 15, 2015
THE AIR BAG LIGHT ILLUMINATED. FORD/LINCOLN DEALER REPORTS DRIVER'S SEAT BELT PRETENSIONER IS FAULTY. THERE IS A POSSIBILITY, THE AIR BAGS WILL NOT DEPLOY. ......UPDATED 11/18/15 *BF
Incident date: Nov 15, 2015
DRIVERS SIDE PRETENSIONER CIRCUIT FAILURE SEAT BELT WARNING LIGHT COMES ON SAYS THERE IS A PASSANGER IN CAR WHEN THERE IS NOT RUNNING AND MOVING.
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT ANY SPEED, THE TURBO FUEL LINE EMITTED EXHAUST FUMES INTO THE VEHICLE. THE CONTACT STATED THAT THE ENGINE REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. IN ADDITION, THE PASSENGER SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT ANY SPEED, THE TURBO FUEL LINE EMITTED EXHAUST FUMES INTO THE VEHICLE. THE CONTACT STATED THAT THE ENGINE REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. IN ADDITION, THE PASSENGER SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT ANY SPEED, THE TURBO FUEL LINE EMITTED EXHAUST FUMES INTO THE VEHICLE. THE CONTACT STATED THAT THE ENGINE REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. IN ADDITION, THE PASSENGER SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Incident date: Nov 16, 2015
MY CAR WAS PARKED IN MY DRIVEWAY. I OPENED THE BACK HATCH TO ALLOW MY CHILDREN TO LOAD THEIR VIOLINS IN THE BACK BEFORE TAKING THEM TO SCHOOL. THE HATCH SUDDENLY CAME DOWN QUICKLY ON ITS OWN, SLAMMING DOWN. IT HIT MY SON'S ARM JUST AS HE PULLED AWAY FROM THE CAR. IT COULD HAVE CAUSED HIM GREAT BODILY HARM. EVERY TIME I PUSH THE REMOTE TO OPEN THE HATCH IT OPENS COMPLETELY THEN SLAMS BACK DOWN... Read more
Incident date: Nov 16, 2015
MY CAR WAS PARKED IN MY DRIVEWAY. I OPENED THE BACK HATCH TO ALLOW MY CHILDREN TO LOAD THEIR VIOLINS IN THE BACK BEFORE TAKING THEM TO SCHOOL. THE HATCH SUDDENLY CAME DOWN QUICKLY ON ITS OWN, SLAMMING DOWN. IT HIT MY SON'S ARM JUST AS HE PULLED AWAY FROM THE CAR. IT COULD HAVE CAUSED HIM GREAT BODILY HARM. EVERY TIME I PUSH THE REMOTE TO OPEN THE HATCH IT OPENS COMPLETELY THEN SLAMS BACK DOWN... Read more
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. WHILE DRIVING AT 40 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,478.
Incident date: Oct 16, 2015
WHEN VEHICLE IS IN MOTION STEERING WONDERS BACK AND FORTH. CENTER STEERING ONLY OBTAIN WITH CONSTANT CORRECTING.
Incident date: May 4, 2015
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A TURN, THE ROCKER ARM LOWERED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS AND THE PASSENGER SIDE OUTER TIE ROD WERE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE CLANKING NOISE WAS STILL PRESENT. ... Read more
Incident date: Jan 23, 2015
ON WIPERS THE INTERMEDIATE DONT WORK AND WHEN WASHER FLUID SPRAYED CANT SHUT WIPERS OFF 2 NOW ON WHEELS CONSTANTLY LOOSING AIR DUE TO RIMS PEELING AND THE INSIDE RIMS ARE PEELING CAUSING TIRE NOT TO HOLD AIR AND 3 FRONT END WOBBLES AND RADDLES HAD NEW TIERODS AND BALL JOINTS WONDERING IF ANY RECALLS WERE DUE TO BE DONE AND PREVIOUS OWNER NEGLECTED TO GET DONE PLEASE HELP
Incident date: Jan 23, 2015
ON WIPERS THE INTERMEDIATE DONT WORK AND WHEN WASHER FLUID SPRAYED CANT SHUT WIPERS OFF 2 NOW ON WHEELS CONSTANTLY LOOSING AIR DUE TO RIMS PEELING AND THE INSIDE RIMS ARE PEELING CAUSING TIRE NOT TO HOLD AIR AND 3 FRONT END WOBBLES AND RADDLES HAD NEW TIERODS AND BALL JOINTS WONDERING IF ANY RECALLS WERE DUE TO BE DONE AND PREVIOUS OWNER NEGLECTED TO GET DONE PLEASE HELP
Incident date: Jan 23, 2015
ON WIPERS THE INTERMEDIATE DONT WORK AND WHEN WASHER FLUID SPRAYED CANT SHUT WIPERS OFF 2 NOW ON WHEELS CONSTANTLY LOOSING AIR DUE TO RIMS PEELING AND THE INSIDE RIMS ARE PEELING CAUSING TIRE NOT TO HOLD AIR AND 3 FRONT END WOBBLES AND RADDLES HAD NEW TIERODS AND BALL JOINTS WONDERING IF ANY RECALLS WERE DUE TO BE DONE AND PREVIOUS OWNER NEGLECTED TO GET DONE PLEASE HELP
Incident date: Nov 14, 2014
2008 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO FUEL PUMP AND VEHICLE BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS NOT READY ON SEVERAL OCCASIONS, WHEN SHE WAS TOLD IT WOULD BE. *JB
Incident date: Nov 1, 2011
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT AIR WAS CONTINUOUSLY LEAKING FROM ALL FOUR TIRES CAUSING THE TIRE PRESSURE MONITORING SYSTEM TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INNER EDGE OF THE CHROME WHEELS BEGAN TO DETIORATE AND PIECES OF CHROME CHIPPED OFF CAUSING AIR TO LEAK FROM THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE VIN W... Read more
Incident date: Oct 31, 2015
PERMANENT FAILURE OF THE DRIVER PRETENSIONER. OPEN CIRCUIT. 72000 MILES.
Incident date: Feb 19, 2014
THE WHEELS ON MY 2008 LINCOLN MKZ ARE CORRODING TO THE POINT THAT THE TIRES ARE LOOSING AIR. I HAVE HAD TO HAVE THE TIRES TAKEN OFF THE WHEELS SEVERAL TIMES AND CLEANED THE RIM ONLY TO HAVE IT CONTINUE TO CORRODE AND LEAK AIR AGAIN. IT IS RUINING MY TIRES AND IT IS A SAFETY HAZARD NOT KNOWING HOW QUICKLY THE TIRES WILL GO FLAT. MY MKZ HAS ONLY 48,000 MILES AND HAS BEEN PROPERLY MAINTAINED. I H... Read more
Incident date: Oct 30, 2015
TL* THE CONTACT OWNS A 2012 LINCOLN MKS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE DEALER STATED THAT THE VEHICLE SHOULD NOT HAVE BEEN INCLUDED IN THE RECALL REPAIR. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/14/16 LN *JS
Incident date: Oct 23, 2015
ON FRIDAY, OCTOBER 23, 2015 I BACKED MY CAR OUT OF THE GARAGE ON TO THE DRIVEWAY. AS I HOOKED MY SEAT BELT ALL THE WARNING LIGHTS IN DASH WENT OFF EXCEPT FOR THE AIRBAG LIGHT. ABOUT ONE-HALF MILES LATER, THE BEEPS STARTED. 5 BEEPS, THEN PAUSE. A TOTAL OF 25 BEEPS IN ALL. I SEE FROM OTHER COMPLAINTS IT DOES THAT EVERY 30 MINUTES. I HAD ONLY 53,500 MILES AT THE TIME. IT IS STILL LIKE NEW AND S... Read more
Incident date: Oct 24, 2015
THE MOTOR RUNNING BOARDS, THE ALUMINUM PIECE THAT SUPPOSE TO HOLD THE RUNNING BOARDS TO THE VEHICLE, BROKE OFF WITHOUT ANY WARNING. HOW DOES THIS HAPPEN? I AM DRIVING, STOP AT THE LIGHT AND MAKE A LEFT TURN, AND ALL OF A SUDDEN I HEAR THESE SOUND LIKE MY RUNNING BOARD ARE SLIDING OUT. I PULL OVER AND THE ENTIRE RUNNING BOARD IS HANGING OUT COMPLETELY AWAY FOR THE VEHICLE. LUCKILY THERE WAS NO... Read more
Incident date: Oct 24, 2015
THE MOTOR RUNNING BOARDS, THE ALUMINUM PIECE THAT SUPPOSE TO HOLD THE RUNNING BOARDS TO THE VEHICLE, BROKE OFF WITHOUT ANY WARNING. HOW DOES THIS HAPPEN? I AM DRIVING, STOP AT THE LIGHT AND MAKE A LEFT TURN, AND ALL OF A SUDDEN I HEAR THESE SOUND LIKE MY RUNNING BOARD ARE SLIDING OUT. I PULL OVER AND THE ENTIRE RUNNING BOARD IS HANGING OUT COMPLETELY AWAY FOR THE VEHICLE. LUCKILY THERE WAS NO... Read more
Incident date: Oct 1, 2015
ITEM = GOODYEAR VIVA TIRES; 2015, 1 AT A TIME, VIBRATIONS HAS GOTTEN WORSE, BOUGHT NEW 4 NEW ROTORS, PROBLEM STILL THE SAME. ///// ALSO BOUGHT A VAN WITH ALL VIVA TIRES, AND IT HAS THE SAME EXACT PROBLEM.
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A WHEEL ALIGNMENT NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V359... Read more
Incident date: Sep 15, 2015
MASTERCRAFT TIRE 24.5/60R18 DOT # UP83 FXF 0815 IS THIS TIRE ON THE RECALL LIST. NO FAILURE TO DATE. JUST PURCHASED SEPT 2015
Incident date: Jun 15, 2015
S10-DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING ASSISTANCE IN FACILITATING A CHANGE TO KEYLESS IGNITION SAFETY. *SMD THE CONSUMER STATED HER BROTHER WALKED INTO HORRIBLE SCENE AND FOUND BOTH OF THEIR PARENTS DEAD. THE CAUSE WAS CARBON MONOXIDE POISONING FROM A 2013 LINCOLN MKS VEHICLE THAT WAS INADVERTENTLY LEFT RUNNING IN THEIR GARAGE. THE VEHICLE HAD A KEYLESS IGNITIO... Read more
2 deaths
Incident date: Jun 15, 2015
S10-DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING ASSISTANCE IN FACILITATING A CHANGE TO KEYLESS IGNITION SAFETY. *SMD THE CONSUMER STATED HER BROTHER WALKED INTO HORRIBLE SCENE AND FOUND BOTH OF THEIR PARENTS DEAD. THE CAUSE WAS CARBON MONOXIDE POISONING FROM A 2013 LINCOLN MKS VEHICLE THAT WAS INADVERTENTLY LEFT RUNNING IN THEIR GARAGE. THE VEHICLE HAD A KEYLESS IGNITIO... Read more
2 deaths
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED AND ATTEMPTING TO ENTER, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE ROLLED BACKWARDS. AS A RESULT, THE CONTACT WAS KNOCKED BY THE VEHICLE AS IT CONTINUED TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VEHICLE AND DEPRESS THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEAL... Read more
Incident date: Nov 25, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY STIFF AND MADE IT DIFFICULT TO STEER THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE STEERING SHAFT WAS REPLACED, BUT THE FAILURE RECURRED. IT WAS UNKNOWN WHO PERFORMED THE REPAIRS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 286,000.
Incident date: Feb 28, 2015
RANDOMLY WHEN APPLYING THE BRAKES THE CAR ACCELERATES INSTEAD OF STOPPING. THIS IS REFERRED TO AS UNINTENDED ACCELERATION. IN SOME CASES THIS HAPPENED ON THE FREEWAY AND OTHERS ON CITY STREETS AT VERY LOW SPEEDS. ATTACHED IS MY CORRESPONDENCE WITH FORD OVER THIS MATTER. AS YOU WILL SEE FROM THE CORRESPONDENCE, THESE INCIDENTS OCCURRED SOON AFTER I BOUGHT THE VEHICLE IN 2000 (FIRST INCIDENT WAS ... Read more
Incident date: Feb 28, 2015
RANDOMLY WHEN APPLYING THE BRAKES THE CAR ACCELERATES INSTEAD OF STOPPING. THIS IS REFERRED TO AS UNINTENDED ACCELERATION. IN SOME CASES THIS HAPPENED ON THE FREEWAY AND OTHERS ON CITY STREETS AT VERY LOW SPEEDS. ATTACHED IS MY CORRESPONDENCE WITH FORD OVER THIS MATTER. AS YOU WILL SEE FROM THE CORRESPONDENCE, THESE INCIDENTS OCCURRED SOON AFTER I BOUGHT THE VEHICLE IN 2000 (FIRST INCIDENT WAS ... Read more
Incident date: Oct 5, 2015
TL* THE CONTACT OWNED A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STARTED SMOKING UNDER THE HOOD. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND FLAMES WERE EMERGING FROM THE ENGINE. THE POLICE AND FIRE DEPARTMENTS EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS DESTROYED. NO INJURIES WERE REPORTED. THE MANUFACT... Read more
Fire
Incident date: May 29, 2014
2009 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAGS FAILURE TO DEPLOY DURING ACCIDENT. *SMD
Crash
1 injured
LINCOLN
MKZ HYBRID
(2011) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Oct 22, 2015
Incident date: Sep 29, 2015
2011 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE WHILE DRIVING. *SMD THE ABS MODULE WAS REPLACED. *JB
LINCOLN
MKZ HYBRID
(2011) - SERVICE BRAKES, HYDRAULIC
Oct 22, 2015
Incident date: Sep 29, 2015
2011 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE WHILE DRIVING. *SMD THE ABS MODULE WAS REPLACED. *JB
LINCOLN
MKZ HYBRID
(2012) - STRUCTURE:BODY
Oct 22, 2015
Incident date: Oct 21, 2015
ATTEMPTED TO GET OUT OF THE CAR AND THE DRIVERS SIDE DOOR WOULD NOT OPEN. SHUT THE CAR OFF, TURNED IT BACK ON. HIT THE LOCK AND UNLOCK BUTTON SEVERAL TIMES AND STILL COULD NOT GET OUT OF THE VEHICLE. EVENTUALLY HAD TO OPEN IT FROM THE OUTSIDE.
LINCOLN
MKZ HYBRID
(2012) - UNKNOWN OR OTHER
Oct 22, 2015
Incident date: Oct 21, 2015
ATTEMPTED TO GET OUT OF THE CAR AND THE DRIVERS SIDE DOOR WOULD NOT OPEN. SHUT THE CAR OFF, TURNED IT BACK ON. HIT THE LOCK AND UNLOCK BUTTON SEVERAL TIMES AND STILL COULD NOT GET OUT OF THE VEHICLE. EVENTUALLY HAD TO OPEN IT FROM THE OUTSIDE.
Incident date: Oct 1, 2015
THERE IS A SERIOUS DESIGN FLAW/SAFETY HAZARD WITH THE WAY THE BAR ATTACHED TO THE BRAKE PEDAL IS STRUCTURED. WHEN THE VEHICLE IS IN MOTION AND I NEED TO BRAKE, THE TIP OF MY SHOE MAKES CONTACT WITH THE SKINNY METAL BAR ATTACHED TO THE BRAKE PEDAL. IN OTHER WORDS, THE ONLY WAY TO BRAKE IS TO BEND MY SHOE FAR ENOUGH FOR IT TO MAKE CONTACT WITH THE BRAKE PEDAL. THIS CAUSES VERY UNEVEN, JERKY AND E... Read more
Incident date: Aug 20, 2015
LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION... Read more
Incident date: Aug 20, 2015
LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION... Read more
Incident date: Apr 24, 2015
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA T... Read more
Incident date: Sep 22, 2015
3 OF 4 INTERIOR DOOR LATCHES BROKE IN NORMAL USE WHEN ATTEMPTING TO EXIT THE VEHICLE AND THE PART IS INTEGRAL TO THE DOOR PANEL. FORD DEALER SAYS THE PARTS ARE NO LONGER AVAILABLE AND FORD HAS PROVIDED NO OTHER MEANS OF REPAIR. EXITING THE VEHICLE MAY NOT BE POSSIBLE IN AN EMERGENCY AND MAY POSE A SERIOUS THREAT TO LIFE & SAFETY.
Incident date: Jun 15, 2014
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE FRONT AND REAR RIMS OF THE VEHICLE WERE CORRODED WHICH CAUSED AIR TO LEAK FROM THE TIRES. THE CONTACT MENTIONED THAT THE FRONT AND THE REAR RIMS WERE THE ORIGINAL FACTORY INSTALLED EQUIPMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS ... Read more
Incident date: Sep 16, 2015
TL* THE CONTACT OWNS A 2011 LINCOLN MKT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE. THE MECHANIC STATED THAT THERE WAS A FAILURE WITH THE STEERING WHEEL. AS A RESULT, THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILU... Read more
Incident date: Jun 1, 2004
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE VEHICLE RESTARTED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,066. THE VI... Read more
Incident date: Oct 9, 2015
SUNROOF SPONTANEOUSLY SHATTERED WHILE DRIVING ON THE HIGHWAY AT 55 MPH.
Incident date: Apr 12, 2014
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR WHEEL BEARINGS AND AXLE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE MONTHS LATER. THE VEHICLE WAS REPAIRED A SECOND TIME, BUT ... Read more