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Vehicle Safety

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Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 18,739 complaints for LINCOLN

LINCOLN MKS (2009) — ELECTRICAL SYSTEM Mar 25, 2015
Incident date: Mar 9, 2015
MY VEHICLE IS EQUIPPED WITH THE THX SOUND SYSTEM AND FOR THE PAST FEW MONTHS WHEN STARTING COLD THERE'S BEEN A LOUD CRACKING/POPPING SOUND WHEN FIRST STARTED. UPON TURNING THE CAR OFF THEN ON, THE SYSTEM SEEMED TO RESET ITSELF, HOWEVER, NOW THERE'S NO AUDIO COMING FROM THE SYSTEM YET IT SHOWS ON THE EQUALIZER THAT THERE SHOULD BE SOUND COMING OUT. I'VE DONE SOME RESEARCH AND FOUND TSB 09-5-1 BEST... Read more
LINCOLN MARK VIII (1997) — STEERING Mar 24, 2015
Incident date: Mar 21, 2015
VEHICLE WAS TRAVELING DOWN A BUSY URBAN STREET AND WHILE APPROACHING AN INTERSECTION, THE DRIVER BEGIN TURNING SLIGHTLY TO CHANGE LANES AND THE STEERING WHEEL SEPARATED FROM THE STEERING COLUMN, LEAVING THE VEHICLE WITH NO STEERING. *TR
LINCOLN TOWN CAR (1996) — AIR BAGS Mar 23, 2015
Incident date: Feb 23, 2015
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL WAS VIBRATING AND THE WHEELS FELT AS IF THERE WERE TO DETACH FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND THE SEAT BELTS WERE UNABLE TO LOCK PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE... Read more
LINCOLN TOWN CAR (1996) — SEAT BELTS Mar 23, 2015
Incident date: Feb 23, 2015
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL WAS VIBRATING AND THE WHEELS FELT AS IF THERE WERE TO DETACH FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND THE SEAT BELTS WERE UNABLE TO LOCK PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE... Read more
LINCOLN MKZ (2011) — STEERING Mar 22, 2015
Incident date: Feb 7, 2015
FALSE ADVERTISING . MISLEADING AND FALSE INFORMATION ON VEHICLE PURCHASE BAIT AND SWITCH . AUTO FRAUD DEALER ROAD RUNNER AUTO SALES INC 24560 TAYLOR MICHIGAN 48180 SALES MANAGER [XXX] SCAMMERS SALVAGED VEHICLES NOT DISCLOSED AT TIME OF PURCHASE AND FALSE INFORMATION OR DOCUMENT STATING THAT CAR IS FREE OF DAMAGES . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), ... Read more
Crash
LINCOLN MKZ (2011) — UNKNOWN OR OTHER Mar 22, 2015
Incident date: Feb 7, 2015
FALSE ADVERTISING . MISLEADING AND FALSE INFORMATION ON VEHICLE PURCHASE BAIT AND SWITCH . AUTO FRAUD DEALER ROAD RUNNER AUTO SALES INC 24560 TAYLOR MICHIGAN 48180 SALES MANAGER [XXX] SCAMMERS SALVAGED VEHICLES NOT DISCLOSED AT TIME OF PURCHASE AND FALSE INFORMATION OR DOCUMENT STATING THAT CAR IS FREE OF DAMAGES . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), ... Read more
Crash
LINCOLN MKZ (2011) — EXTERIOR LIGHTING Mar 22, 2015
Incident date: Feb 7, 2015
FALSE ADVERTISING . MISLEADING AND FALSE INFORMATION ON VEHICLE PURCHASE BAIT AND SWITCH . AUTO FRAUD DEALER ROAD RUNNER AUTO SALES INC 24560 TAYLOR MICHIGAN 48180 SALES MANAGER [XXX] SCAMMERS SALVAGED VEHICLES NOT DISCLOSED AT TIME OF PURCHASE AND FALSE INFORMATION OR DOCUMENT STATING THAT CAR IS FREE OF DAMAGES . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), ... Read more
Crash
LINCOLN MKX (2007) — ENGINE AND ENGINE COOLING Mar 22, 2015
Incident date: Feb 22, 2013
LEAKING TRANSMISSION FLUID FROM FRONT OF VEHICLE BY RADIATOR. *TR
LINCOLN MKX (2007) — POWER TRAIN Mar 22, 2015
Incident date: Feb 22, 2013
LEAKING TRANSMISSION FLUID FROM FRONT OF VEHICLE BY RADIATOR. *TR
LINCOLN TOWN CAR (2006) — SEAT BELTS Mar 21, 2015
Incident date: Mar 12, 2015
I TOOK CAR IN FOR INSPECTION, AIR BAG LIGHT ON. DEALER INFORMED FAULTY SENSOR IN PASSENGER SEAT BELT RETACTOR COST TO REPAIR 1080.00 YEAH! THEY SAID WARRANTY GONE SO SORRY. ON A SEAT BELT? *TR
LINCOLN TOWN CAR (2006) — AIR BAGS Mar 21, 2015
Incident date: Mar 12, 2015
I TOOK CAR IN FOR INSPECTION, AIR BAG LIGHT ON. DEALER INFORMED FAULTY SENSOR IN PASSENGER SEAT BELT RETACTOR COST TO REPAIR 1080.00 YEAH! THEY SAID WARRANTY GONE SO SORRY. ON A SEAT BELT? *TR
LINCOLN CONTINENTAL (1999) — SERVICE BRAKES Mar 21, 2015
Incident date: May 14, 2014
[XXX] VEHICLE IMPOUNDED IN AUSTIN TEXAS WAS NOT ABLE TO GET BACK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash
LINCOLN MKX (2007) — FUEL/PROPULSION SYSTEM Mar 18, 2015
Incident date: Jan 14, 2015
BROUGHT OUR 2007 LINCOLN MKX INTO THE DEALERSHIP IN EARLY 2014 COMPLAINING OF A GAS SMELL. WE WERE TOLD THAT THE GAS CAP WAS PROBABLY NOT BEING CLOSED FULLY. BROUGHT IT BACK IN JANUARY 2015 AFTER WE RECEIVED THE RECALL NOTICE, AND WAS TOLD THAT THEY HAD TO KEEP THE CAR BECAUSE OF THE ODOR. WE JUST FOUND OUT THAT IT MAY NOT BE UNTIL THE SUMMER OR FALL OF 2015 THAT IT CAN BE FIXED. WE GOT AN AWFUL... Read more
LINCOLN MKX (2008) — FUEL/PROPULSION SYSTEM Mar 18, 2015
Incident date: Mar 18, 2015
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
LINCOLN MKX (2007) — FUEL/PROPULSION SYSTEM Mar 13, 2015
Incident date: Dec 13, 2014
I PURCHASED MY 2007 LINCOLN MKX ON 12/01/2014 ON 12/13/2014 I FILLED MY GAS TANK DROVE HOME I WENT INSIDE FOR ABOUT 5 MINUTES WHEN I CAME OUT TO LOAD MY CAR FOR A TRIP I SMELLED A STRONG GAS ODOR. UPON FURTHER INSPECTION I FOUND THAT MY CAR HAD LEAKED GAS ALL OVER MY DRIVEWAY. THE LEAK WAS DUE TO A RECALLED GAS TANK. LINCOLN HAS SINCE HAD MY CAR. THAT WAS DECEMBER THIS IS MARCH. I TALKED TO LINCOL... Read more
LINCOLN MKX (2008) — FUEL/PROPULSION SYSTEM Mar 13, 2015
Incident date: Dec 21, 2014
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE PARTS MAY NOT BE AVAILABLE UNTIL AUGUST OF 2015. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE FAILURE MILEAGE WAS UNKNOWN... Read more
LINCOLN TOWN CAR (2006) — STEERING Mar 13, 2015
Incident date: Mar 12, 2015
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING IN REVERSE, THE STEERING WHEEL SEIZED AND THE LOWER INTERMEDIATE SHAFT COLLAPSED, WHICH CAUSED THE STEERING COLUMN TO SEPARATE FROM THE LOWER BEARING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V3850... Read more
LINCOLN NAVIGATOR (1998) — ELECTRICAL SYSTEM Mar 12, 2015
Incident date: Feb 12, 2015
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO GO INTO THE PARK POSITION. IN ADDITION, THE CONTACT STATED THAT THE IGNITION KEY FAILED TO DISENGAGE FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
LINCOLN NAVIGATOR (1998) — POWER TRAIN Mar 12, 2015
Incident date: Feb 12, 2015
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO GO INTO THE PARK POSITION. IN ADDITION, THE CONTACT STATED THAT THE IGNITION KEY FAILED TO DISENGAGE FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
LINCOLN MKZ (2011) — SERVICE BRAKES Mar 12, 2015
Incident date: Feb 27, 2015
AFTER MY WIFE DRIVING APPROXIMATELY 1/2 MILE OUT OF THE DRIVEWAY SHE LOST ALL OF HER BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO RESISTANCE,SHE SHUT OFF THE IGNITION AND THE CAR COASTED TO A STOP. SHE MANAGED TO GET IT BACK HOME BY TURNING THE IGNITION ON AND OFF. SHE CALLED AUTONATION FORD AND HAD THEM TOE IT IN. AUTONATION FORD CONFIRMED THAT ALL BRAKING WAS LOST AND THEY SAID THERE WA... Read more
LINCOLN MKX (2007) — ENGINE Mar 11, 2015
Incident date: Dec 1, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THE CONTACT NOTICED FLUID ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN DIAGNOSED THAT THE POWER TAKE UNIT FAILED AND CAUSED THE FLUID TO LEAK. THE VEHICLE WAS REPAIRED. THE POWER TAKE OFF UNIT WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WA... Read more
LINCOLN NAVIGATOR (2005) — VEHICLE SPEED CONTROL Mar 10, 2015
Incident date: Mar 4, 2015
HAS HAPPENED A FEW TIMES RECENTLY TWICE IN ONE WEEK.DRIVING AND MY TRUCK SHUTS OFF,STEERING LOCKS UP AND NO POWER.THE WARNING INDICATOR TELLS ME. "CHECK THROTTLE COMPUTER SYSTEM,I SHUT OFF TRUCK AND AFTER A COUPLE TIMES IT STARTS BACK UP... *TR
LINCOLN NAVIGATOR (2005) — FUEL/PROPULSION SYSTEM Mar 10, 2015
Incident date: Mar 4, 2015
HAS HAPPENED A FEW TIMES RECENTLY TWICE IN ONE WEEK.DRIVING AND MY TRUCK SHUTS OFF,STEERING LOCKS UP AND NO POWER.THE WARNING INDICATOR TELLS ME. "CHECK THROTTLE COMPUTER SYSTEM,I SHUT OFF TRUCK AND AFTER A COUPLE TIMES IT STARTS BACK UP... *TR
LINCOLN TOWN CAR (2003) — SUSPENSION Mar 9, 2015
Incident date: Mar 2, 2015
LETTER FROM CONGRESSMAN MURPHY ON BEHALF OF CONSTITUENT RE 2003 LINCOLN TOWN CAR PRIVATELY OWNED WAS NOT INCLUDED IN THE RECALL. *SMD THE CONSUMER STATED THE SUSPENSION RECALL ONLY PERTAINED TO COMMERCIAL VEHICLES. *JB
LINCOLN NAVIGATOR (1998) — EXTERIOR LIGHTING Mar 5, 2015
Incident date: Feb 10, 2015
STARTED WITH THE LIGHT IN VEHICLE STAYING ON FOR HOURS AT A TIME CAUSING A LOUD NOISE UNDER HOOD. WHILE DRIVING AND PICKING UP MY GIRLFRIEND, WE WERE SCARED BY THE SUDDEN ACCELERATION OF MY VEHICLE. WE HIT ANOTHER CAR CAUSING OUR HEADS TO HIT THE DASH BOARD. THE CAR WOULDN'T STOP SO AFTER WE HIT A CAR WHILE ON BREAKS, I THROUGH CAR IN PARK AND THAT JUST MADE CAR ENGINE ROAR EVEN LOUDER CAUSING EN... Read more
Crash
LINCOLN AVIATOR (2005) — STRUCTURE:BODY Feb 24, 2015
Incident date: Aug 24, 2007
WHEN PURCHASED USED 2 YRS OLD [XXX], I NOTICED A CRACK IN THE MIDDLE OF THE LIFTGATE. I HAVE OWNED THIS VEHICLE FOR ALMOST 7YRS AND HAVE TAKEN VERY GOOD CARE OF IT, BUT I NOW HAVE 3 CRACKS IN THE LIFTGATE. IT SEEMS TO BE VERY THIN ACROSS THE BOTTOM OF THE BACK WINDOW AND EVERY TIME YOU OPEN AND CLOSE THE WINDOW, IT PUTS STRESS ACROSS THE BOTTOM OF IT. THIS SHOULD BE A RECALL BECAUSE THERE ARE A... Read more
LINCOLN TOWN CAR (2005) — ELECTRICAL SYSTEM Feb 23, 2015
Incident date: Nov 14, 2014
WE HAVE A 2005 LINCOLN TOWN CAR WITH 87000 MILES WHEN IT RAINS THE REAR R FLOOR GETS A LOT OF WATER. THE WATER COMES FROM A DEFECTIVE SEAL IN THE AC/HEAT SYSTEM ? PROBABLY AROUND THE FAN MOUNT FOR THE HEATING /COOLING. AND ? MORE TROUBLE ? WHEN WE BACKED OUT OF THE DRIVEWAY IN WET WEATHER ? THE CAR FROZE IN PLACE ? AS IF WE HAD HIT A WALL. IT WOULD STILL GO FORWARD. HAPPENED HALF A DOZEN T... Read more
LINCOLN TOWN CAR (2005) — POWER TRAIN Feb 23, 2015
Incident date: Nov 14, 2014
WE HAVE A 2005 LINCOLN TOWN CAR WITH 87000 MILES WHEN IT RAINS THE REAR R FLOOR GETS A LOT OF WATER. THE WATER COMES FROM A DEFECTIVE SEAL IN THE AC/HEAT SYSTEM ? PROBABLY AROUND THE FAN MOUNT FOR THE HEATING /COOLING. AND ? MORE TROUBLE ? WHEN WE BACKED OUT OF THE DRIVEWAY IN WET WEATHER ? THE CAR FROZE IN PLACE ? AS IF WE HAD HIT A WALL. IT WOULD STILL GO FORWARD. HAPPENED HALF A DOZEN T... Read more
LINCOLN TOWN CAR (1999) — FUEL/PROPULSION SYSTEM Feb 23, 2015
Incident date: Jan 5, 2015
I PURCHASED A OBDII/EOBD TESTER AND WHILE TESTING MY CAR IT GAVE ME THIS MESSAGE, (FUEL FIRED HEATER DISABLED). IS THIS A SERIOUS PROBLEM/DANGER IF I DRIVE MY VEHICLE. I AM 78 YEARS OLD AND NEVER HEARD OF A FUEL FIRED HEATER. *TR
LINCOLN AVIATOR (2004) — AIR BAGS Feb 22, 2015
Incident date: Feb 20, 2015
I WAS DRIVING EAST ON THE 202 FWY IN PHOENIX AT A SPEED BETWEEN 65-68 MPH WHEN I HEARD A LOUD BANG AND BOTH SIDE AIR CURTAINS DEPLOYED. TIME: 9:30 P.M. FEB. 20, 2015. *TR
LINCOLN AVIATOR (2004) — STRUCTURE:BODY Feb 22, 2015
Incident date: Feb 20, 2015
I WAS DRIVING EAST ON THE 202 FWY IN PHOENIX AT A SPEED BETWEEN 65-68 MPH WHEN I HEARD A LOUD BANG AND BOTH SIDE AIR CURTAINS DEPLOYED. TIME: 9:30 P.M. FEB. 20, 2015. *TR
LINCOLN MKC (2015) — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR Feb 20, 2015
Incident date: Jan 6, 2015
TL* THE CONTACT OWNS A 2015 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK BATTERY LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED AND THE FAILURE WAS REMEDIED. ON FEBRUARY 6, 2015, THE FAILURE RECURRED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER. NO F... Read more
LINCOLN MKZ (2013) — POWER TRAIN Feb 20, 2015
Incident date: Oct 6, 2014
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE RECALL REPORT DATE WAS SEPTEMBER 26, 2014 AND THE RECALL REMEDY WAS STILL NOT AVAILABLE IN FEBRUARY OF 2015. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT DISCLOSE IF A FAILURE OCCURRED. UPDATED 4/... Read more
LINCOLN MKZ (2013) — STEERING Feb 20, 2015
Incident date: Oct 6, 2014
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE RECALL REPORT DATE WAS SEPTEMBER 26, 2014 AND THE RECALL REMEDY WAS STILL NOT AVAILABLE IN FEBRUARY OF 2015. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT DISCLOSE IF A FAILURE OCCURRED. UPDATED 4/... Read more
LINCOLN TOWN CAR (2001) — VISIBILITY Feb 19, 2015
Incident date: Dec 1, 2014
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR HAD TO BE REPLACED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 12/30/15*LJ THE CONSUMER WAS INFORMED HIS VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 04/07/16.*JB
LINCOLN MKX (2014) — POWER TRAIN Feb 19, 2015
Incident date: Feb 17, 2015
I PARKED MY VEHICLE ON A SLIGHT INCLINE IN PARKING LOT, WHEN SHORTLY THEREAFTER, THE VEHICLE ROLLED AWAY AND CRASHED INTO A GATE. I HAD PARKED THE VEHICLE, WALKED TO THE BACK OF THE VEHICLE AND WENT INSIDE TO CONDUCT MY BUSINESS. THE FACT THAT THE ROLL BACK DID NOT HAPPEN AS I PARKED INDICATES THAT THE CAR WAS PROPERLY PARKED. BEING PERPLEXED AS TO WHY MY PARKED VEHICLE SUDDENLY ROLLED BACK I THEN... Read more
Crash
LINCOLN LS (2001) — STRUCTURE:BODY Feb 18, 2015
Incident date: Jul 7, 2014
THIS 2001 LINCOLN LS SPORTS PACKAGE HAS SUBSTANTIAL DEFECTS THAT IMPAIRS ITS SAFETY , THE SAFETY OF ITS DRIVERS, THE SAFETY OF ITS OCCUPANTS, THE SAFETY OF OTHER DRIVERS ON HIGHWAYS AND ROADS , AND THE SAFETY OF PEDESTRIANS. THE ROCKER PANELS , INNER AND OUTER ARE COMPLETELY RUSTED OUT. ANY IMPACT THIS VEHICLE INCURRED WILL LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY IF THE VEHICLE IS DRIVEN AN... Read more
LINCOLN LS (2001) — AIR BAGS Feb 18, 2015
Incident date: Jul 7, 2014
THIS 2001 LINCOLN LS SPORTS PACKAGE HAS SUBSTANTIAL DEFECTS THAT IMPAIRS ITS SAFETY , THE SAFETY OF ITS DRIVERS, THE SAFETY OF ITS OCCUPANTS, THE SAFETY OF OTHER DRIVERS ON HIGHWAYS AND ROADS , AND THE SAFETY OF PEDESTRIANS. THE ROCKER PANELS , INNER AND OUTER ARE COMPLETELY RUSTED OUT. ANY IMPACT THIS VEHICLE INCURRED WILL LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY IF THE VEHICLE IS DRIVEN AN... Read more
LINCOLN TOWN CAR (2005) — FUEL/PROPULSION SYSTEM Feb 18, 2015
Incident date: Feb 10, 2015
I WAS DRIVING THROUGH A PARKING LOT WHEN I TOOK MY FOOT OFF THE GAS PEDAL AND LIGHTLY STEPPED ON THE BRAKE PEDAL. AS SOON AS I TOUCHED THE BRAKE PEDAL THE CAR ACCELERATED TO AN UNCONTROLLABLE SPEED IN A PARKING LOT AND I STOOD ON THE BRAKE PEDAL AS HARD AS I COULD BUT THE CAR KEPT ACCELERATING ACROSS THE PARKING LOT. I HAD TO JAM THE GEAR INTO NEUTRAL TO KEEP THE CAR FROM CONTINUING TO ACCELERATE ... Read more
LINCOLN MARK LT (2006) — ENGINE AND ENGINE COOLING Feb 18, 2015
Incident date: Feb 16, 2015
WHILE TRAVELING ON HIGHWAY I35 AND GOING 70MPH, THE VEHICLE TURNED OFF AND SLOWING TRAFFIC GOING 65 TO 70 BEHIND ME. THE ERROR CODE WAS ENGINE ON SAFE MODE. *TR
LINCOLN MARK VIII (1993) — ELECTRICAL SYSTEM Feb 14, 2015
Incident date: Feb 2, 2013
THEFT ALARM GOES OFF WHEN EVER IT WANTS TO. DOESN'T MATTER IF DAY OR NIGHT. THE BATTERY HAS TO BE DISCONNECTED TO SHUT IT OFF. THE CAR DOESN'T NEED TO BE DISTURBED FOR THIS TO HAPPEN. *TR
LINCOLN TOWN CAR (2007) — SERVICE BRAKES Feb 14, 2015
Incident date: Feb 12, 2015
PULLING INTO PARKING SPACE LEFT TURN APPLIED BRAKES AND ENGINE BEGAN ACCELERATING HIT SNOW BANK. SECOND TIME I WAS GOING TO PULL INTO MY COMMUNITY AGAIN LEFT HAND TURN PULLED INTO CENTER LANE APPLIED BRAKES ENGINE STARTED RACING GOT OFF BRAKES APPLIED AGAIN AND WAS OK. SOMEONE HAS TO FIX THIS BEFORE INJURY OCCURS. *TR
LINCOLN TOWN CAR (1999) — FUEL/PROPULSION SYSTEM Feb 12, 2015
Incident date: Feb 9, 2015
WHILE TESTING MY CAR FOR TROUBLE TESTER INDICATED FUEL FIRED HEATER DISABLED. UNCERTAIN WHAT FUEL FIRED HEATER IS OR IT`S CAPACITY. I AM 78 YEARS OLD AND UNCERTAIN IF VEHICLE IS SAFE TO DRIVE. WHAT SHOULD MY NEXT MOVE BE ??? *TR
LINCOLN MKX (2008) — WHEELS Feb 11, 2015
Incident date: Jan 15, 2015
CHROME PLATING ON THE PLASTIC WHEEL COVERS IS PEELING OFF. *TR
LINCOLN MKZ HYBRID (2011) — EQUIPMENT ADAPTIVE/MOBILITY Feb 10, 2015
Incident date: Jun 11, 2014
INTERIOR DOOR HANDLE ON DRIVER SIDE DID NOT RETRACT PROPERLY CAUSING DOOR HANDLE TO BE INOPERABLE TO OPEN FROM INSIDE OF VEHICLE. CONCERNS WERE MADE AWARE BY OWNER TO THE DEALERSHIP ABOUT ALL DOORS AND THERE LACK OF CONFIDENCE TO OPERATE ESPECIALLY IN A CRASH. WHEN OWNER CONTACTED DEALERSHIP IN 2014 THE DEALER INDICATED THERE WAS NO RECALL OR DEFECTS NOTED BY MANUFACTURER. *TR
LINCOLN MKZ HYBRID (2011) — STRUCTURE:BODY:DOOR Feb 10, 2015
Incident date: Jun 11, 2014
INTERIOR DOOR HANDLE ON DRIVER SIDE DID NOT RETRACT PROPERLY CAUSING DOOR HANDLE TO BE INOPERABLE TO OPEN FROM INSIDE OF VEHICLE. CONCERNS WERE MADE AWARE BY OWNER TO THE DEALERSHIP ABOUT ALL DOORS AND THERE LACK OF CONFIDENCE TO OPERATE ESPECIALLY IN A CRASH. WHEN OWNER CONTACTED DEALERSHIP IN 2014 THE DEALER INDICATED THERE WAS NO RECALL OR DEFECTS NOTED BY MANUFACTURER. *TR
LINCOLN TOWN CAR (2008) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL Feb 10, 2015
Incident date: Feb 2, 2015
2008 LINCOLN TOWN CAR. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS AND PARTS ON CAR BECAUSE IT WAS UNDER WARRANTY. *TA THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED, A MECHANIC INFORMED THE CONSUMER THE ISSUE WAS RELATED TO THE CATALYTIC CONVERTER . ALSO, THE FUEL TANK HAD TO REPLACED. *JB
LINCOLN TOWN CAR (2008) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Feb 10, 2015
Incident date: Feb 2, 2015
2008 LINCOLN TOWN CAR. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS AND PARTS ON CAR BECAUSE IT WAS UNDER WARRANTY. *TA THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED, A MECHANIC INFORMED THE CONSUMER THE ISSUE WAS RELATED TO THE CATALYTIC CONVERTER . ALSO, THE FUEL TANK HAD TO REPLACED. *JB
LINCOLN TOWN CAR (2008) — FUEL SYSTEM, GASOLINE Feb 10, 2015
Incident date: Feb 2, 2015
2008 LINCOLN TOWN CAR. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS AND PARTS ON CAR BECAUSE IT WAS UNDER WARRANTY. *TA THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED, A MECHANIC INFORMED THE CONSUMER THE ISSUE WAS RELATED TO THE CATALYTIC CONVERTER . ALSO, THE FUEL TANK HAD TO REPLACED. *JB
LINCOLN MKX (2007) — FUEL/PROPULSION SYSTEM Feb 10, 2015
Incident date: Feb 10, 2015
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
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