Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Jul 22, 2014
THE A/C WENT OUT, BLOWING HOT AIR. SO TOOK IT TO THE MECH. HE SAID LOOKED LIKE WEAR FROM A TUBE PLACED TO TIGHT AND NEAR THE CONDENSER RUBBED A HOLE IN IT. APPROX REPAIR COST 1500.00. WE BOUGHT THE CAR IN 2011, USED AT LYBERGERS ANCHORAGE AK,PUCHASED CUSTOM EDGE, WARRENTECH AUTO INC, BEDFORD, TX, EXTENDED WARRANTY. FOR $3000.00..SO OF COURSE AFTER A BATTLE WITH WARRENTECH, THEY DENIED CLAIM ... Read more
Incident date: Jul 27, 2015
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE DOOR WOULD NOT STAY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Incident date: Jun 15, 2015
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. UPON STARTING THE VEHICLE, AN ABNORMAL NOISE EMITTED FROM THE ENGINE. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AT THE CONTACT'S RESIDENCE. THE TECHNICIAN DIAGNOSED THAT THE STRUT MOUNT ON THE BOTTOM OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFI... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. ONCE THE VEHICLE WAS STARTED, IT BEGAN TO MAKE A JERKING MOTION AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. ONCE THE VEHICLE WAS STARTED, IT BEGAN TO MAKE A JERKING MOTION AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Incident date: Jan 9, 2015
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 10 MPH, THE STEERING WHEEL LOST POWER AND MADE A GROWLING NOISE AT EVERY TURN. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING WAS ERRATIC AND THAT THE POWER STEERING CONTROL (PSC) MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 15,923. UPDATED 09/14/15*LJ UPDATED 12/12/2017... Read more
Incident date: Jul 28, 2015
THE CAR HAS DEVELOPED POOR RETURN TO CENTER WHEN TURNING. IT ALSO SEEMS TO BE STICKY IN NORMAL HIGHWAY DRIVING, THAT IS, A MINOR CORRECTION SEEMS TO STAY UNTIL CORRECTED THE OTHER DIRECTION. THIS MAKES THE CAR WANDER BACK AND FORTH. I HAD ONE MECHANIC IN TOWN DIAGNOSE IT AS LOWER STEERING SHAFT AND I HAVE AN APPOINTMENT WITH MY LOCAL FORD DEALER TO EVALUATE THE PROBLEM. I NOTE THERE WAS A RECA... Read more
Incident date: Jun 2, 2015
DRIVING SLOWLY ON A SUBURBAN STREET AT TWILIGHT THE HEADLIGHTS AND DASHBOARD LIGHTS WENT OUT. THE SAME THING OCCURRED A THREE TIMES WEEK LATER ON THE INTERSTATE AT 65 MPH ABOUT 10 P.M. THE AUTOMATIC DELAYED HEADLIGHT OFF SETTING NO LONGER FUNCTIONS. THE LIGHTS CAN BE TURNED ON IN THE MANUAL POSITION.APPARENTLY, THE LIGHT CONTROL MODULE HAS FAULTY RELAYS WHICH FAIL SUDDENLY DURING THE COURSE OF NO... Read more
Incident date: Jun 2, 2015
DRIVING SLOWLY ON A SUBURBAN STREET AT TWILIGHT THE HEADLIGHTS AND DASHBOARD LIGHTS WENT OUT. THE SAME THING OCCURRED A THREE TIMES WEEK LATER ON THE INTERSTATE AT 65 MPH ABOUT 10 P.M. THE AUTOMATIC DELAYED HEADLIGHT OFF SETTING NO LONGER FUNCTIONS. THE LIGHTS CAN BE TURNED ON IN THE MANUAL POSITION.APPARENTLY, THE LIGHT CONTROL MODULE HAS FAULTY RELAYS WHICH FAIL SUDDENLY DURING THE COURSE OF NO... Read more
Incident date: Jul 26, 2015
THE BRAKES ARE VERY HARD TO PRESS AND UPON "PUMPING" ALMOST COMPLETELY FAIL. FAIL LIKE PUT THE CAR IN NEUTRAL OR DON'T STOP! STILL PASSED INSPECTION TODAY EVEN WITH THE I THINK IT IS YOUR "BOOSTER". I KNOW NOTHING BUT FOUND SEVERAL(MANY ) COMPLAINTS THAT WERE EXACTLY AS MINE. THIS IS NOT A DEFECT? THIS IS A PART THAT ALL WOULD SAY COULD OR SHOULD WEAR OUT. MY WIFE DRIVES THIS CAR ,ARE YOU KI... Read more
Incident date: Jun 15, 2015
TL* THE CONTACT OWNS A 2015 LINCOLN MKC. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS A... Read more
Incident date: Jun 13, 2015
THE TRUCK STARTED ON FIRE AROUND THE FRONT PASSENGER SEAT WHILE I WAS DRIVING ,I PULLED OVER RESCUED MY DOG RAN TO THE GRASS AREA AND WATCH IT BURN TO THE GROUND. THIS WAS JUNE 13,2015
Fire
Incident date: Jun 2, 2014
THIS HAS BEEN A CONTINUOUS ISSUE WHEN USING THE CRUISE CONTROL AT ANY SPEED. WHEN THE CRUISE CONTROL IS ON, AND THE VEHICLE IS TRAVELING ON A DOWNHILL SLOPE, THERE IS A NOISE COMING FROM UNDER THE HOOD WHILE IT IS TRYING TO MAINTAIN THE SPEED. THE SOUND IS SOMETHING LIKE A HUMMING/GRINDING/TICKING NOISE. I HAVE HAD MULTIPLE TECHNICIANS GO FOR A DRIVE WITH ME TO TRY DIAGNOSE THE ISSUE AND THEY HAVE... Read more
Incident date: Jul 21, 2015
OWNER OF 2005 LINCOLN AVIATOR. I WAS NOT ABLE TO GET THE GEAR SHIFT OUT OF PARK. I HAD THE AVIATOR TOWED TO A FAMILY MEMBER'S AUTOMOTIVE GARAGE AND WAS TOLD THAT I WILL NEED TO HAVE THE ENTIRE GEAR SHIFT REPLACED. UPON DOING SOME RESEARCH, IT SEEMS THAT THIS IS A VERY COMMON PROBLEM IN THIS YEAR, MAKE, AND MODEL. I HAVE READ ENDLESS TESTIMONIES FROM OTHER VEHICLE OWNERS WITH THE EXACT DISPUTE.... Read more
Incident date: Jul 17, 2015
WE HAVE A FLEET OF LINCOLN TOWN CARS USED IN A GROUND TRANSPORTATION SERVICE. THE DRIVER REPORTED THAT "THE STEERING FELT (VERY) TIGHT". ANOTHER CAR WAS DISPATCHED TO COVER THE LIVERY, AND THE AFFECTED CAR WAS TOWED BACK TO OUR FACILITY. OUR SENIOR MECHANIC EXAMINED THE CAR AND THE ISSUE IS THE LOWER STEERING SHAFT ASSEMBLY. IT IS SEVERELY CORRODED, AND THE "U-JOINTS" CONTAINED IN IT ARE ALMOST I... Read more
Incident date: Jul 20, 2015
AS I WAS GOING TO PULL OUT OF A PARALLEL PARKING SPOT, THE CAR IMMEDIATELY STALLED AND LOST ALL POWER WHILE IN DRIVE. I PLACED THE CAR IN PARK AND ATTEMPTED TO TURN THE CAR BACK ON. THE CAR TURNED BACK ON THEN AS I WAS ABOUT TO LEAVE THE PARKING SPOT AGAIN IT SHUT OFF IMMEDIATELY AS I PRESSED THE ACCELERATION. THIS IS VERY DANGEROUS AND LEFT ME OUT IN THE MIDDLE OF THE STREET WITH ON COMING TRAFFI... Read more
Incident date: Jul 17, 2015
I WAS DOING 65 ON THE 60 FREEWAY IN CITY OF WALNUT CA. AND ALL OF A SUDDEN MY CAR BEGAN TO ACCELERATE FULL SPEED, I LOOKED AT MY DASH JUST TO SEE IF CRUISE CONTROL WAS ON, "WHICH IT WAS NOT" SO I PRESSED THE BRAKE BUT THE CAR KEPT ON ACCELERATING SO I HAD TO HOLD THE BRAKE DOWN AS HARD AS I COULD BUT DESPITE DOING THAT I WAS DOING BETWEEN 60 AND 70 MPH, I COULD NOT EVEN GET THE CAR TO GO LESS THAN... Read more
Incident date: Jul 16, 2015
I WAS ON A HIGHWAY,GOING AROUND 50~55 MILES PER HOUR.SUDDENLY I LOST POWER IN STEERING WHEEL.THERE WAS NO WARNING SIGN,NO SOUND AT ALL.I TURNED MY RIGHT SIGNAL BUT IT WAS STOPPED WORKING AS WELL.I PUT MY FLASHERS ON AND PULLED OVER TO RIGHT SHOULDER.IT WAS IMPOSSIBLE FOR ME TO MOVE A STEERING WHEEL IN EITHER DIRECTION.HAD TO TOW THE CAR BACK TO MY HOME.ON FRIDAY THE 17TH,I CALLED FORD DEALER IN QU... Read more
Incident date: Feb 3, 2015
I AM ORIGINAL OWNER OF 2007 MKX. RECEIVED RECALL NOTICE IN DEC.2014. UNABLE TO GET VEHICLE TO DEALERSHIP UNTIL 02/03/15. I HAVE NOT HAD MY VEHICLE SINCE THAT DATE. CORROSION AT FUEL TANK AND LEAKING. DLR INFORMED ME THE VEHICLE CANNOT BE DRIVEN. HE HAD NO IDEA WHEN THE PART(S) WOULD BE AVAILABLE. IT WOULD BE MONTHS. I WAS PROVIDED INITIALLY WITH VEHICLE FROM DEALERSHIP. AFTER WEEK OR SO I WAS HAND... Read more
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. WHILE SHIFTING INTO REVERSE, THE VEHICLE HESITATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, SEVERAL MONTHS AFTER THE REPAIR, THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 02V313000 (POWER TRAIN). THE MANUFACTURER WAS NOTI... Read more
Incident date: Jul 9, 2015
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DIAGNOSED THAT THERE WAS A CRASH DETECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2002 LINCOLN LS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING OUT OF GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSMISSION. IN ADDITION, THE VEHICLE WAS OVERHEATING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE THERMOSTAT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE A... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2002 LINCOLN LS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING OUT OF GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSMISSION. IN ADDITION, THE VEHICLE WAS OVERHEATING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE THERMOSTAT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE A... Read more
Incident date: Jul 2, 2015
THE INTAKE MANIFOLD ON MY 1999 LINCOLN TOWN CAR DEVELOPED A CRACK AND BEGAN LEAKING ALL OVER THE ENGINE . WE BOUGHT THE CAR IN 2008 AND THE MANIFOLD HAD NOT BEEN CHANGED AND WE KNEW NOTHING OF THE "SETTLEMENT" WITH FORD TO REPLACE THEM.. I CONTACTED FORD AND THEY TOLD ME THAT AGREEMENT ENDED MARCH 16, 2006.. NOW THE FORD DEALER WANTS $1000 TO REPLACE IT.. WHY SHOULD THE CAR OWNER HAVE TO PAY AN E... Read more
Incident date: Jul 7, 2015
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT FELT A VIBRATION FROM THE FLOOR OF THE VEHICLE AND NOTICED AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE LOWER BALL JOINT AND LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAI... Read more
Incident date: May 5, 2015
LOUD GRADING NOISE FRONT PASSAGE WHEEL
Incident date: May 5, 2015
LOUD GRADING NOISE FRONT PASSAGE WHEEL
Incident date: Jul 6, 2015
THE DRIVERS AND PASSENGER SEATS TILT BACKWARDS DURING ACCELERATION (USUALLY HARD START). THE SEATS WOULD ALSO TILT FORWARD ON HARD BRAKING. AFTER SOME RESEARCH ONLINE, I FOUND A LOT OF FORD AND LINCOLN OWNERS COMPLAINING ABOUT THE ISSUE ON BOTH LOW AND HIGH MILEAGE CARS. IT SEEMS TO BE A COMMON PROBLEM ON ALL LINCON MKX AND FORD EDGE. IT SEEMS FROM THE COMMENTS ON VARIOUS ONLINE FORUMS THE PROBLE... Read more
Incident date: Jul 2, 2015
THE CAR WAS IDLING AS I WAS PREPARING TO LEAVE MY EMPLOYER'S PARKING LOT. MY FOOT WAS ON THE BRAKE. AT THE MOMENT I SHIFTED THE CAR INTO DRIVE, THE ENGINE RACED AND LUNGED FORWARD. WITH MY FOOT FIRMLY ON THE BRAKE, THE REAR TIRES SCREECHED, BUT THE BRAKES KEPT THE CAR FROM MOVING MORE THAN SEVERAL FEET.. WITHIN SEVERAL SECONDS, I WAS ABLE TURN OFF THE KEY AND RETURN THE SHIFT LEVER TO PARK. I TR... Read more
Incident date: Jun 28, 2015
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE ATTEMPTING TO SHIFT, THE TRANSMISSION FAILED TO SHIFT INTO THE PARK POSITION. THE CONTACT STATED THAT THE DRIVER HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO PREVENT THE VEHICLE FROM ROLLING AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
Incident date: Jan 16, 2015
TL* THE CONTACT OWNED A 2009 LINCOLN MKZ. WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE, CAUSING IT TO CRASH INTO THE GUARDRAIL. THE CONTACT MENTIONED THAT THE AIR BAGS DEPLOYED WITH EXCESSIVE FORCE AND BURNED THE CONTACT'S NECK. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVA... Read more
Crash
1 injured
Incident date: Jun 29, 2015
RECEIVED AN "IMPORTANT SAFETY RECALL" LETTER, CALLED THE DEALER TO SETUP AN APPT, AND LEARNED THAT THE PARTS ARE NOT AVAILABLE. I THEN CALL FORD CORP, AND THEY COULD NOT GIVE ME AN ESTIMATE OF WHEN THE PARTS WILL BE AVAILABLE. FORD CORP TOLD ME THAT IF I HAD THE CURRENT PROBLEMS WITH STEERING, THEN THEY MIGHT BE ABLE TO ACCELERATE THE PARTS. I AM NOT HAVING CURRENT PROBLEMS, BUT THIS IS RIDI... Read more
Incident date: Apr 30, 2015
AS PART OF THE RECENT FORD STEERING RECALL, AN EMERGENCY INSPECTION WAS DONE ON 11/18/13 AT 69,104 AND DECLARED SAFE TO DRIVE. ON 3/18/14 DRIVING TO THE DEALER TO HAVE RECALL WORK PERFORMED, THE STEERING COLUMN LOCKED-UP SOLID AT THE TURN WAS MADE ENTERING THE DEALERS PROPERTY.A REPAIR WAS DONE REPLACING THE LOWER SHAFT ONLY AS SHOWN IN PICTURE #1. THEN LESS THAN 14 MONTHS LATER A REPEAT FAILURE O... Read more
Crash
Incident date: Apr 30, 2015
AS PART OF THE RECENT FORD STEERING RECALL, AN EMERGENCY INSPECTION WAS DONE ON 11/18/13 AT 69,104 AND DECLARED SAFE TO DRIVE. ON 3/18/14 DRIVING TO THE DEALER TO HAVE RECALL WORK PERFORMED, THE STEERING COLUMN LOCKED-UP SOLID AT THE TURN WAS MADE ENTERING THE DEALERS PROPERTY.A REPAIR WAS DONE REPLACING THE LOWER SHAFT ONLY AS SHOWN IN PICTURE #1. THEN LESS THAN 14 MONTHS LATER A REPEAT FAILURE O... Read more
Crash
LINCOLN
MKZ HYBRID
(2012) — FUEL/PROPULSION SYSTEM
Jun 27, 2015
Incident date: Jun 15, 2015
APPROXIMATELY MARCH OF 2013. I WAS DRIVING NORTH ON MOULTON BLVD, SUDDENLY THE CAR LOST SPEED AND A RED TRIANGLE SHAPED CAME ON AND STATED "DRIVE TO SIDE OF ROAD SAFELY AND SHUT OFF THE CAR ENGINE" I TOOK IT TO LINCOLN GARAGE AND THEY KEPT MY CAR FOR A WEEK, WAITING FOR DIRECTIONS OF PROCEDURE FROM DETROIT, THEY TOLD ME THEY HAD REPLACED THE HYBRID BATTERY. THE CAR RAN GREAT AGAIN. JUNE 15, 201... Read more
LINCOLN
MKZ HYBRID
(2012) — ELECTRICAL SYSTEM
Jun 27, 2015
Incident date: Jun 15, 2015
APPROXIMATELY MARCH OF 2013. I WAS DRIVING NORTH ON MOULTON BLVD, SUDDENLY THE CAR LOST SPEED AND A RED TRIANGLE SHAPED CAME ON AND STATED "DRIVE TO SIDE OF ROAD SAFELY AND SHUT OFF THE CAR ENGINE" I TOOK IT TO LINCOLN GARAGE AND THEY KEPT MY CAR FOR A WEEK, WAITING FOR DIRECTIONS OF PROCEDURE FROM DETROIT, THEY TOLD ME THEY HAD REPLACED THE HYBRID BATTERY. THE CAR RAN GREAT AGAIN. JUNE 15, 201... Read more
Incident date: Jun 12, 2015
MY 2004 LINCOLN NAVIGATOR DROPPED DOWN ON THE DRIVERS SIDE FRONT. I TOOK IT TO A MECANIC AND HE SAID IT WAS THE HEIGHT SENSOR IN THE MEANWHILE WHILE THEY ORDERED THE PART AND A WEEK LATER IT GOT TO THE SHOP I DROVE IT AND OF COURSE WITH ALL THE BUMPING AROUND THE FRONT PASSENGER SIDE DROPPED NOW THE LINCOLN REALLY BOUNCES I TOOK IT TO THE SHOP TO GET THE SENSOR INSTALLED WENT BACK TO PICK IT THEY ... Read more
Incident date: Dec 13, 2013
MY WIFE AND I WERE INVOLVED IN A COLLISION AFTER A WOMAN, WHO CLAIMS TO HAVE FALLEN ASLEEP, SIDESWIPED THE CAR IMMEDIATELY AHEAD OF US ON A 2-LANE ROAD. IN AN ATTEMPT TO AVOID A HEAD-ON COLLISION, I SWERVED OFF THE ROAD TO THE RIGHT. SHE ACCELERATED, TURNED LEFT AND GOT IN FRONT OF US AND WE COLLIDED WITH HE RIGHT FRONT FENDER AT THE WHEEL-WELL. THE CAR WAS TOTALED. THE AIRBAGS DEPLOYED AND THE FR... Read more
Crash
2 injured
Incident date: Jun 25, 2015
I GOT TO WORK AND I COULDN'T OPEN MY DRIVER'S SIDE DOOR TO EXIT THE CAR. I TRIED LOCKING AND UNLOCKING, USING THE KEY FAB TO LOCK AND UNLOCK AND EVENTUALLY I HAD TO CLIMB OVER THE PASSENGER SEAT AND EXIT VIA THE PASSENGER DOOR.
Incident date: Oct 9, 2014
WHEN DRIVING FROM UP GRADE AT ABOUT 1200 RPM, THERE IS A RATTLE NOISE COMING FROM ENGINE
Incident date: Feb 16, 2015
WHEN AIR CONDITION IS SET BELOW 72, PASSENGER FRONT SIDE IS MAKING LOUD CLICKING NOISE FOR ABOUT 1 MINUTE THEN GOES AWAY.
Incident date: May 1, 2015
FRONT PASSENGER WINDOW WILL NOT OPEN OR CLOSE. IF ATTEMPTED, WINDOW WILL MAKE CRACKING NOISE.
Incident date: Jun 16, 2015
IN THE LAST FIVE YEARS MY 255/ 75 17 CONTITRAC TIRES 5 OF THEM HAVE BLOWN OUT OR COME APART IN SOME MANNER! THE LAST TIME A FEW DAYS AGO WAS PRETTY CLOSE TO A HIGH SPEED ACCIDENT 65MPH THERE IS AN ABSOLUTE MAJOR PROBLEM WITH THESE TIRES !! THIS IS THE SECOND SET THAT HAS BEEN ON THIS TRUCK~! CONTINENTAL NO LONGER MAKES THIS SIZE AND THEY ARE NON RESPONSIVE TO MY COMPLAINTS PLEASE HELP.
Incident date: Feb 25, 2015
2014 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE ISSUES AND REIMBURSEMENT FOR TIRE REPLACEMENTS. *SMD THE CONSUMER STATED THE VEHICLE DID NOT PASS INSPECTION, BECAUSE A BUBBLE HAD FORMED ON THE RIGHT FRONT TIRE IN THE SIDEWALL. THE TIRE WAS REPLACED AT A COST OF $ 250. ON MARCH 16, 2015, THE RIGHT REAR TIRE WAS REPLACED DUE TO A BUBBLE FOUND IN THE SIDEWALL. ON MAY 13, 2015 DURIN... Read more
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. AS A RESULT OF THE FAILURE, THE VEHICLE DROVE ONTO A CURB AND FRACTURED THE RIMS AND TIRES. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE TIRES WERE REPLACED. THE MANUFACTURE... Read more
Incident date: Jul 9, 2014
ALTHOUGH THE VEHICLE HAD ONLY 15,000 MILES ON IT, THE DEALER REPORTED TO ME THAT A TIRE REPLACEMENT WAS RECOMMENDED THESE WERE ORIGINAL EQUIPMENT MICHELIN TIRES..AFTER INSPECTION, MICHELIN AGREED TO REPLACE TIRES FOR A FEE OF $100 PER TIRE.
Incident date: May 15, 2015
ELECTRICAL SHORT IN THROTTLE BODY. THE VEHICLE WOULD STOP AT ANYTIME WHILE DRIVING. PULLED OFF STREET AND RE-STARTED. INCIDENT HAPPENED FOUR TIMES.....UPDATED 07/23/15 *BF *TR
Incident date: Jun 20, 2015
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO RELATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (L... Read more
Incident date: Jun 1, 2015
THE GAS TANK HAS CORRODED SO I HAVE GAS LEAKING UNDER MY VEHICLE. THE MAINTENANCE MAN TOLD ME I COULD NOT DRIVE IT DUE TO DANGER OF A SPARK AND FIRE RISK. THE 2007 AND 2008'S HAVE THIS SAME PROBLEM WHICH ARE RECALLED SO WHY AREN'T THE 2009'S AS WELL. IT IS THE SAME FAULTY GAS TANK.
LINCOLN
MKZ HYBRID
(2012) — ENGINE
Jun 19, 2015
Incident date: Jun 16, 2015
WHILE DRIVING 55 MPH ON HIGHWAY, RED TRIANGLE WITH "!" IN THE MIDDLE WITH TEXT "STOP SAFELY NOW" APPEARED ON DASHBOARD. AT THE SAME TIME THE ENGINE SHUT OFF (ALONG WITH THE AIR CONDITIONER AND RADIO). THE CAR WOULD NOT RESTART IN NEUTRAL. I HAD TO COAST TO THE SHOULDER OF THE HIGHWAY TO STOP, PUT THE CAR IN PARK, TURN THE KEY TO RESTART AND THEN DRIVE AGAIN. THIS HAPPENED 3 TIMES IN 45 MINUTES... Read more