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Vehicle Safety

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Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 19,021 complaints for LINCOLN

LINCOLN MKX (2014) - ELECTRICAL SYSTEM Jul 7, 2016
Incident date: Jul 1, 2016
2014 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO VEHICLE MOVES WHEN GEAR SHIFTER IN PARK POSITION, POWER LIFT GATE SPORADICALLY OPENS/RISES, CARBON MONOXIDE ODORS INSIDE VEHICLE. *SMD THE CONSUMER STATED A LIGHT ILLUMINATED THAT INDICATED THE VEHICLE WAS NOT IN PARK, WHEN THE CONSUMER MOVED THE GEAR TO PARK. THE CONSUMER STATED HE SHOOK THE GEAR SHIFT A LITTLE AND THE LIGHT WENT OUT. A FEW DAY... Read more
LINCOLN MKX (2014) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Jul 7, 2016
Incident date: Jul 1, 2016
2014 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO VEHICLE MOVES WHEN GEAR SHIFTER IN PARK POSITION, POWER LIFT GATE SPORADICALLY OPENS/RISES, CARBON MONOXIDE ODORS INSIDE VEHICLE. *SMD THE CONSUMER STATED A LIGHT ILLUMINATED THAT INDICATED THE VEHICLE WAS NOT IN PARK, WHEN THE CONSUMER MOVED THE GEAR TO PARK. THE CONSUMER STATED HE SHOOK THE GEAR SHIFT A LITTLE AND THE LIGHT WENT OUT. A FEW DAY... Read more
LINCOLN MKX (2016) - POWER TRAIN Jul 7, 2016
Incident date: Jul 2, 2016
LOST ACCELERATION ON THE CAR. CAR MOVED NO MORE THAN 5 MILES PER HOUR. USING THE GAS PEDAL DID NOT MOVE THE CAR. THE VEHICLE WAS IN MOTION ON A CITY STREET. I WAS LATER TOLD BY THE DEALERSHIP THAT THERE IS A PROBLEM WITH THE THROTTLE BODY.
LINCOLN MARK LT (2006) - ENGINE Jul 7, 2016
Incident date: Jul 7, 2016
THE ENGINE STOP RUNNING SOMETIMES. IT SAYS "ENGINE FAIL SAFE MODE" NEED TO COMPLETELY STOP AND RESTART THE ENGINE.. THEN OKAY.. IT HAPPENS NOT ONLY ONCE BUT FEW TIMES ALREADY..IT HAPPENS WHEN THE CAR IS IN MOTION..RUNNING AROUND 40 TO 60 MILES MPH.
LINCOLN MKZ (2009) - STRUCTURE:BODY:DOOR Jul 6, 2016
Incident date: Jul 4, 2016
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE OPENED FROM THE OUTSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
LINCOLN MKT (2010) - STRUCTURE:BODY Jul 5, 2016
Incident date: Jul 4, 2016
07/04/2016, DRIVING HOME FROM 4TH OF JULY FIREWORKS AT APPROXIMATELY 1030PM, SPEED 55-60 MPH, TEMPERATURE ABOUT 65, HEADING WEST BOUND ON STRAIGHT ROUTE, WITH MY HUSBAND DRIVING, MYSELF AS PASSENGER, AND THREE MINOR CHILDREN IN THE 2ND AND 3RD ROW. (NOTE: NO CARS AROUND, NO EXTERNAL ISSUES, NO PREVIOUS CRACKS IN GLASS.) BOOM SOUNDS LIKE A RIFFLE JUST SHOT AT MY CAR. PULLED OVER INTO LOCAL MARKETS ... Read more
LINCOLN MKX (2011) - ENGINE Jul 1, 2016
Incident date: May 18, 2016
WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY MY CAR SUDDENLY STOPPED. THE ENGINE WAS STILL ON BUT I HAD NO CONTROL EXCEPT TO COAST TO THE SIDE OF THE ROAD. A SIGN THAT SAID AWD FAILED APPEARED. I TURNED IT OFF AND RESTARTED IT AND DROVE HOME. WE TOOK IT TO THE FORD GARAGE. THEY HAD NO IDEA WHAT WAS WRONG SINCE THERE WAS NO "CODE". WE TOOK IT HOME AFTER ABOUT A WEEK. IN LESS THAN A WEEK MY HUSBAND... Read more
LINCOLN LS (2005) - ELECTRICAL SYSTEM Jul 1, 2016
Incident date: Jun 30, 2016
ETC ENGINE FAIL SAFE - ELECTRONIC THROTTLE CONTROL REPLACED WITH OE... CONTINUES TO PRODUCE AN ETC ENGINE FAIL SAFE AND NO CODE(S) SPECIFICS FOR FAULTY COILS (OR WHICH COILS) (3 BAD COILS & PASSENGER SIDE VALVE/SPARK PLUG COVER GASKETS) OR POSSIBLE FAULTY ALTERNATOR. ALSO, CLIMATE CONTROL DEVICE FAILED 3 TIMES AND WAS REPLACED 3 TIMES. CHEAP THIN WALLED ANTI-FREEZE AND WINDSHIELD WASHER FLUID RESE... Read more
LINCOLN LS (2005) - ENGINE Jul 1, 2016
Incident date: Jun 30, 2016
ETC ENGINE FAIL SAFE - ELECTRONIC THROTTLE CONTROL REPLACED WITH OE... CONTINUES TO PRODUCE AN ETC ENGINE FAIL SAFE AND NO CODE(S) SPECIFICS FOR FAULTY COILS (OR WHICH COILS) (3 BAD COILS & PASSENGER SIDE VALVE/SPARK PLUG COVER GASKETS) OR POSSIBLE FAULTY ALTERNATOR. ALSO, CLIMATE CONTROL DEVICE FAILED 3 TIMES AND WAS REPLACED 3 TIMES. CHEAP THIN WALLED ANTI-FREEZE AND WINDSHIELD WASHER FLUID RESE... Read more
LINCOLN LS (2005) - UNKNOWN OR OTHER Jul 1, 2016
Incident date: Jun 30, 2016
ETC ENGINE FAIL SAFE - ELECTRONIC THROTTLE CONTROL REPLACED WITH OE... CONTINUES TO PRODUCE AN ETC ENGINE FAIL SAFE AND NO CODE(S) SPECIFICS FOR FAULTY COILS (OR WHICH COILS) (3 BAD COILS & PASSENGER SIDE VALVE/SPARK PLUG COVER GASKETS) OR POSSIBLE FAULTY ALTERNATOR. ALSO, CLIMATE CONTROL DEVICE FAILED 3 TIMES AND WAS REPLACED 3 TIMES. CHEAP THIN WALLED ANTI-FREEZE AND WINDSHIELD WASHER FLUID RESE... Read more
LINCOLN MKX (2007) - ENGINE Jun 30, 2016
Incident date: Jun 3, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS, COILS, AND PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO REPLACED THE COILS AND SPARK PLUGS, BUT THE PCM W... Read more
LINCOLN MKX (2011) - ELECTRICAL SYSTEM Jun 30, 2016
Incident date: May 1, 2016
TWO OF THE DOORS SHOW AN UNLOCKED ALARM, EVEN THOUGH THE DOORS ARE FULLY CLOSED. THIS PREVENTS THE DOORS FROM BEING LOCKED, AND THE LIGHTS TO REMAIN ON. I CANNOT SET THE CAR'S ALARM AS IT WILL SET ITSELF OFF.
LINCOLN MKX (2011) - EXTERIOR LIGHTING Jun 30, 2016
Incident date: May 1, 2016
TWO OF THE DOORS SHOW AN UNLOCKED ALARM, EVEN THOUGH THE DOORS ARE FULLY CLOSED. THIS PREVENTS THE DOORS FROM BEING LOCKED, AND THE LIGHTS TO REMAIN ON. I CANNOT SET THE CAR'S ALARM AS IT WILL SET ITSELF OFF.
LINCOLN MKX (2016) - FUEL/PROPULSION SYSTEM Jun 29, 2016
Incident date: Jun 27, 2016
TOTAL LOSS OF POWER WHEN APPROACHING TRAFFIC LIGHT, NUMEROUS ATTEMPTS TO RESTART, FINALLY STARTED, CHECK ENGINE LIGHT CAME ON AS WELL AS HILL ASSIST LIGHT (ON A COMPLETE LEVEL SURFACE AT TIME) VERY CLOSE CALL ON GETTING HIT AT INTERSECTION, UNSAFE SITUATION. ONCE ABLE TO RESTART CAR HAD VERY LIMITED POWER, WAS ABLE TO GET CAR TO DEALERSHIP APPROX 1 MILE AWAY, SERVICE ADVISOR IMMEDIATELY KNEW IT WA... Read more
LINCOLN MKZ (2016) - SERVICE BRAKES Jun 29, 2016
Incident date: Mar 24, 2016
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED WITH THE BRAKE PEDAL DEPRESSED TO THE FLOOR, THE VEHICLE FAILED TO RESPOND. THE CONTACT CRASHED THE VEHICLE INTO A POLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH MOTION SENSORS TO STOP THE VEHICLE WHEN AN OBJECT WAS NEAR, BUT THEY FAILED TO OPERATE. THE AIR BAGS DID NOT DEPLOY. A POLICE ... Read more
Crash
LINCOLN MKZ (2016) - ELECTRICAL SYSTEM Jun 29, 2016
Incident date: Mar 24, 2016
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED WITH THE BRAKE PEDAL DEPRESSED TO THE FLOOR, THE VEHICLE FAILED TO RESPOND. THE CONTACT CRASHED THE VEHICLE INTO A POLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH MOTION SENSORS TO STOP THE VEHICLE WHEN AN OBJECT WAS NEAR, BUT THEY FAILED TO OPERATE. THE AIR BAGS DID NOT DEPLOY. A POLICE ... Read more
Crash
LINCOLN TOWN CAR (2007) - STEERING Jun 28, 2016
Incident date: Jun 7, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING WHEEL. IN ADDITION, THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 231,000. THE ... Read more
LINCOLN NAVIGATOR (2012) - POWER TRAIN Jun 24, 2016
Incident date: Jun 1, 2014
TL* THE CONTACT OWNS A 2012 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE JOLTED WHILE DRIVING 55 MPH. THE FAILURE OCCURRED INTERMITTENTLY ON FIVE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUF... Read more
LINCOLN NAVIGATOR (2008) - SERVICE BRAKES Jun 23, 2016
Incident date: Jun 1, 2016
WHILE DRIVING ON THE HIGHWAY THE BRAKES WERE APPLIED TO SLOW THE VEHICLE. WHEN THE BRAKE PEDAL WAS DEPRESSED, A LOUD GRINDING NOISE AND PEDAL SHUDDER WAS FELT. BRAKE POWER DIMINISHED, AND THE ANTI-SKID LIGHT ILLUMINATED. ONCE OFF THE PEDAL, THE CAR COASTED FOR A FEW SECONDS. THE BRAKE WAS APPLIED, AND THE SYSTEM WENT BACK TO NORMAL. FORD IS UNABLE TO FIND AN ISSUE WITH THE SYSTEM OR DUPLICATE THE ... Read more
LINCOLN TOWN CAR (2003) - STEERING Jun 22, 2016
Incident date: Jun 21, 2016
47,000 MILES ON 2003 LINCOLN TOWN CAR STEERING SUDDENLY BECAME DIFFICULT AND 'BINDS' INTERMITTENTLY AT A CONSTANT TURNING RADIUS WHEN TURNING THE WHEEL BOTH CLOCK-WISE AND COUNTER-CLOCKWISE. THIS OCCURRED WHILE IN MOTION AT LOW SPEEDS, ~25 MPH, IMMEDIATELY AFTER COMING DOWN A HILL, AS IF THE SUDDEN COMPRESSION OF THE CAR CAUSE THE SHAFT TO WARP AT THE JOINT. AFTER FURTHER INSPECTION THE LOWER ... Read more
LINCOLN MKX (2016) - ELECTRONIC STABILITY CONTROL (ESC) Jun 22, 2016
Incident date: Jun 15, 2016
MY VEHICLE HAS BEEN LOSING POWER WHILE I'M DRIVING, LEADING TO SOME VERY CLOSE CALLS ON SERIOUS ACCIDENTS. THE "CHECK ENGINE" LIGHT WILL COME ON, AND SOMETIMES THE "HILL ASSIST" MESSAGE WILL ALSO APPEAR. ONCE POWER IS LOST, THE VEHICLE LOSES POWER STEERING AND LITERALLY SHUTS DOWN; THE ACCELERATOR DOES NOT WORK. I HAVE TO BASICALLY LIMP TO SAFETY. I TOOK THE VEHICLE INTO THE DEALERSHIP, AND THEY F... Read more
LINCOLN MKX (2016) - ENGINE Jun 22, 2016
Incident date: Jun 15, 2016
MY VEHICLE HAS BEEN LOSING POWER WHILE I'M DRIVING, LEADING TO SOME VERY CLOSE CALLS ON SERIOUS ACCIDENTS. THE "CHECK ENGINE" LIGHT WILL COME ON, AND SOMETIMES THE "HILL ASSIST" MESSAGE WILL ALSO APPEAR. ONCE POWER IS LOST, THE VEHICLE LOSES POWER STEERING AND LITERALLY SHUTS DOWN; THE ACCELERATOR DOES NOT WORK. I HAVE TO BASICALLY LIMP TO SAFETY. I TOOK THE VEHICLE INTO THE DEALERSHIP, AND THEY F... Read more
LINCOLN NAVIGATOR (1998) - AIR BAGS Jun 22, 2016
Incident date: Jun 22, 2016
TL* THE CONTACT OWNED A 1998 LINCOLN NAVIGATOR. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT IN PLACE. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED A MILD CONCUSSION AND A WHIPLASH, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. T... Read more
Crash 1 injured
LINCOLN NAVIGATOR (1998) - SEAT BELTS Jun 22, 2016
Incident date: Jun 22, 2016
TL* THE CONTACT OWNED A 1998 LINCOLN NAVIGATOR. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT IN PLACE. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED A MILD CONCUSSION AND A WHIPLASH, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. T... Read more
Crash 1 injured
LINCOLN LS (2001) - AIR BAGS Jun 21, 2016
Incident date: Jul 2, 2015
ON TWO OCCASIONS MY CAR SUSPENSION HAD FAILED. I AM JUST LUCKY I WAS NOT ON THE HIGHWAY OR I COULD HAVE BEEN FATALLY WOUNDED. I CAN NOT BELIEVE I NEVER RECEIVED ANY NOTICES ABOUT THE SUSPENSION RECALL. THE FIRST INSTANCE I WAS DRIVING IN MY DRIVEWAY AND THE CAR COMPLETELY DROPPED DOWN ON THE TIRES AND COULD NOT MOVE THE VEHICLE. THE SECOND INSTANCE I WAS DRIVING AND THE SUSPENSION FELL ON A REGULA... Read more
LINCOLN LS (2001) - SUSPENSION Jun 21, 2016
Incident date: Jul 2, 2015
ON TWO OCCASIONS MY CAR SUSPENSION HAD FAILED. I AM JUST LUCKY I WAS NOT ON THE HIGHWAY OR I COULD HAVE BEEN FATALLY WOUNDED. I CAN NOT BELIEVE I NEVER RECEIVED ANY NOTICES ABOUT THE SUSPENSION RECALL. THE FIRST INSTANCE I WAS DRIVING IN MY DRIVEWAY AND THE CAR COMPLETELY DROPPED DOWN ON THE TIRES AND COULD NOT MOVE THE VEHICLE. THE SECOND INSTANCE I WAS DRIVING AND THE SUSPENSION FELL ON A REGULA... Read more
LINCOLN LS (2003) - ELECTRICAL SYSTEM Jun 20, 2016
Incident date: May 31, 2016
TOOK TRANSMISSION FOR REPAIR. TRANSMISSION SHOP COULD NOT LOAD NEW LINCOLN SOFTWARE ON NEW COMPUTER MODULE. IT HAS BEEN TWO WEEKS AT ROWLETT TRANSMISSION SHOP AND NOW THE "ENGINE SIDE" OF THE NEW COMPUTER INSTALLED WILL NOT CLEAR. SAYS THERE IN AN ENGINE ISSUE NOW. THERE WAS NO ENGINE ISSUE BEFORE I TOOK IT TO GET THE TRANSMISSION FIXED.
LINCOLN LS (2003) - FUEL/PROPULSION SYSTEM Jun 20, 2016
Incident date: May 31, 2016
TOOK TRANSMISSION FOR REPAIR. TRANSMISSION SHOP COULD NOT LOAD NEW LINCOLN SOFTWARE ON NEW COMPUTER MODULE. IT HAS BEEN TWO WEEKS AT ROWLETT TRANSMISSION SHOP AND NOW THE "ENGINE SIDE" OF THE NEW COMPUTER INSTALLED WILL NOT CLEAR. SAYS THERE IN AN ENGINE ISSUE NOW. THERE WAS NO ENGINE ISSUE BEFORE I TOOK IT TO GET THE TRANSMISSION FIXED.
LINCOLN LS (2003) - POWER TRAIN Jun 20, 2016
Incident date: May 31, 2016
TOOK TRANSMISSION FOR REPAIR. TRANSMISSION SHOP COULD NOT LOAD NEW LINCOLN SOFTWARE ON NEW COMPUTER MODULE. IT HAS BEEN TWO WEEKS AT ROWLETT TRANSMISSION SHOP AND NOW THE "ENGINE SIDE" OF THE NEW COMPUTER INSTALLED WILL NOT CLEAR. SAYS THERE IN AN ENGINE ISSUE NOW. THERE WAS NO ENGINE ISSUE BEFORE I TOOK IT TO GET THE TRANSMISSION FIXED.
LINCOLN MKX (2016) - FUEL/PROPULSION SYSTEM Jun 20, 2016
Incident date: May 19, 2016
MAY 19 2016 I EXPERIENCED THE INABILITY TO ACCELERATE. TURNED OFF THE CAR AND RETRIED. I WENT ABOUT A HALF MILE WHEN IT HAPPENED AGAIN. THE SERVICE SAID IT WAS THE THROTTLE BODY. AFTER 27 DAYS I GOT MY CAR BACK.. WHILE LINCOLN WAS HELPFUL, I DO BELIEVE THIS SHOULD BE A RECALL. IF THAT HAD HAPPENED WHEN I WAS PULLING IN TO BUSY FAST TRAFFIC, IT COULD BE DEADLY. I WAS ON SIDE STREET, ALSO ON HIG... Read more
LINCOLN MKX (2016) - UNKNOWN OR OTHER Jun 20, 2016
Incident date: May 12, 2016
LINCOLN 2016 MKX SUV IS ONLY 7 MONTHS OLD AND HAS THE FOLLOWING PROBLEMS: 1. WHERE THE A PILLAR TRIM PANEL AND HEADLINER MEET ON LEFT TOP SIDE, THE A PILLAR TRIM PANEL AND EDGE OF HEADLINER WOULD NOT STAY (PULLING AWAY) UNDER RUBBER WEATHER STRIP ON FRONT LEFT DOOR (5/12/16). CAR WAS STATIONARY. 2. THE RUBBER WEATHER STRIP ON THE FRONT EDGE OF REAR DOOR WAS LOOSE AND WOULD PULL OFF WHEN DOOR W... Read more
LINCOLN MKX (2016) - ENGINE Jun 17, 2016
Incident date: Jun 7, 2016
THE CAR HAS STALLED 6 OR 7 TIMES WHEN ATTEMPTING TO PARK. THE DEALERSHIP SEEMS TO HAVE FIXED THAT PROBLEM. A MORE SERIOUS PROBLEM OCCURRED ON JUNE 7 WHILE WE WERE ON VACATION IN NEW ORLEANS LA. DRIVING DOWN A BUSY STREET, I SLOWED FOR TRAFFIC AND THE ENGINE QUIT. I WAS ABLE TO MOVE TO THE RIGHT AND AVOID AN ACCIDENT. RESTARTED CAR AND CONTINUED DRIVING. AS YOU MAY EXPECT, MY WIFE IS VERY CONCER... Read more
LINCOLN MKX (2016) - POWER TRAIN Jun 17, 2016
Incident date: Jun 7, 2016
THE CAR HAS STALLED 6 OR 7 TIMES WHEN ATTEMPTING TO PARK. THE DEALERSHIP SEEMS TO HAVE FIXED THAT PROBLEM. A MORE SERIOUS PROBLEM OCCURRED ON JUNE 7 WHILE WE WERE ON VACATION IN NEW ORLEANS LA. DRIVING DOWN A BUSY STREET, I SLOWED FOR TRAFFIC AND THE ENGINE QUIT. I WAS ABLE TO MOVE TO THE RIGHT AND AVOID AN ACCIDENT. RESTARTED CAR AND CONTINUED DRIVING. AS YOU MAY EXPECT, MY WIFE IS VERY CONCER... Read more
LINCOLN MKX (2008) - SERVICE BRAKES Jun 16, 2016
Incident date: Jun 15, 2016
MY CAR HAS 69,129 MILES ON IT AND I JUST HAD TO HAVE THE BRAKE BOOSTER REPLACED FOR THE THIRD TIME.
LINCOLN NAVIGATOR (2003) - ENGINE Jun 16, 2016
Incident date: Nov 29, 2015
COMING HOME FROM A TRIP ENGINE STARTED TO MISFIRE. COME TO FIND OUT THE # 3 SPARK PLUS EXPLODED DESTROYING THE COIL AND AND THREADS HOLDING THE SPARK PLUG IN. CAUSING THE NEED TO RE TAP THE THREADS.
LINCOLN MKZ (2013) - ENGINE Jun 15, 2016
Incident date: Jun 15, 2016
CAR COMPLETE STALLS AND SAYS "RUN POWER ACTIVE". VERY UNSAFE SITUATION. CAR WAS NOT ABLE TO BE MOVED. WAS NOT ABLE TO BE STARTED AGAIN FOR OVER A MINUTE
LINCOLN MKZ (2013) - POWER TRAIN Jun 15, 2016
Incident date: Jun 15, 2016
CAR COMPLETE STALLS AND SAYS "RUN POWER ACTIVE". VERY UNSAFE SITUATION. CAR WAS NOT ABLE TO BE MOVED. WAS NOT ABLE TO BE STARTED AGAIN FOR OVER A MINUTE
LINCOLN TOWN CAR (2005) - AIR BAGS Jun 15, 2016
Incident date: May 1, 2016
AIRBAG LIGHT ON DASH CAME ON WHILE DRIVING. SHOP ESTIMATE IS APPROXIMATELY $1300 TO REPLACE BOTH DRIVER AND PASSENGER SEAT BELT TENSIONERS. CAR HAS ONLY 77,000 MILES ON IT AND GARAGE KEPT SINCE HAVE HAD IT IN THE FAMILY FOR THE PAST 50,000 MILES.
LINCOLN LS (2002) - AIR BAGS Jun 14, 2016
Incident date: Apr 11, 2013
2002 LINCOLN LS , AIR BAG WARNING LIGHT CONTINUES TO STAY ON. AFRAID TO DRIVE CAR FOR FEAR OF AIR BAG NOT WORKING IN CASE OF AN ACCIDENT. THIS LINCOLN LS MILEAGE IS 73,503
LINCOLN ZEPHYR (2006) - POWER TRAIN Jun 13, 2016
Incident date: Jun 10, 2016
WHILE DRIVING ON A TOLLWAY AT APPROXIMATELY 65-70 MPH, WE SUDDENLY LOST ALL ENGINE POWER, AND WERE UNABLE TO SPEED UP TO OUR EXIT. ENOUGH POWER WAS GENERATED TO ALLOW US TO EXIT THE TOLLWAY. WE WERE EXTREMELY LUCKY THAT NO CARS WERE FOLLOWING US, AND THANKS TO GOD NO TRUCKS WERE ON EITHER SIDE OF OUR CAR WHEN THIS OCCURRED. WE WERE ABLE TO SLOWLY REACH OUR DESTINATION. THE CAR IS NOW AT A REPAIR... Read more
LINCOLN MKX (2007) - STRUCTURE:BODY Jun 10, 2016
Incident date: Jun 6, 2016
LIFT GATE MALFUNCTION. WHILE UNLOADING MY GROCERIES THE LIFT GATE SLAMMED DOWN ON MY HEAD. THERE WAS NO WARNING BEEP. SUSTAINED A CUT TO MY FACE. THIS IS A SAFETY RISK. I TOOK A VIDEO OF THE LIFT GATE MALFUNCTION AFTER THE INCIDENT.
1 injured
LINCOLN NAVIGATOR (2004) - SERVICE BRAKES Jun 9, 2016
Incident date: Nov 6, 2015
DUCK THIS THIS IS SUPPOSE TO BE A LUXURY SUV FOR MY AND MY 4 CHILDREN. I SHOULDN'T HAVE THESE MANY PROBLEMS CONSIDERING THE PRICE I PAID HELLO..... MY DAD IS A MECHANIC FOR TOYOTA AND NOW I UNDERSTAND WHY HE ONLY BUYS TOYOTAS TO.
LINCOLN NAVIGATOR (2004) - ELECTRICAL SYSTEM Jun 9, 2016
Incident date: Nov 6, 2015
DUCK THIS THIS IS SUPPOSE TO BE A LUXURY SUV FOR MY AND MY 4 CHILDREN. I SHOULDN'T HAVE THESE MANY PROBLEMS CONSIDERING THE PRICE I PAID HELLO..... MY DAD IS A MECHANIC FOR TOYOTA AND NOW I UNDERSTAND WHY HE ONLY BUYS TOYOTAS TO.
LINCOLN NAVIGATOR (2004) - ENGINE Jun 9, 2016
Incident date: Nov 6, 2015
DUCK THIS THIS IS SUPPOSE TO BE A LUXURY SUV FOR MY AND MY 4 CHILDREN. I SHOULDN'T HAVE THESE MANY PROBLEMS CONSIDERING THE PRICE I PAID HELLO..... MY DAD IS A MECHANIC FOR TOYOTA AND NOW I UNDERSTAND WHY HE ONLY BUYS TOYOTAS TO.
LINCOLN TOWN CAR (2002) - AIR BAGS Jun 7, 2016
Incident date: May 6, 2016
TAKATA RECALL ? MY WIFE AND FRIEND DRIVING 30 MPH IN NO TRAFFIC, AND THE DRIVERS SEAT AIR BAG DEPLOYED. THERE WAS NO IMPACT TO THE VEHICLE. SHE SAID IT SOUNDED LIKE A GUN SHOT AND THE YELLOW BAG CAME OUT OF THE DRIVERS SEAT. DRIVING STRAIGHT AHEAD ON A COUNTRY ROAD.
LINCOLN TOWN CAR (2006) - STEERING:RACK AND PINION:PINION SHAFT Jun 7, 2016
Incident date: May 17, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THE VEHICLE WAS EXPERIENCING A FAILURE ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE UPPER INTERMEDIATE SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 120,000... Read more
LINCOLN LS (2000) - AIR BAGS Jun 3, 2016
Incident date: Feb 22, 2016
TL* THE CONTACT OWNED A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE UNEXPECTEDLY SWERVED OFF THE ROAD AND CRASHED INTO AN IRON FENCE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY WITH THE MASSIVE IMPACT. THE FRONT PASSENGER SEAT WAS UNOCCUPIED, BUT THE AIR BAG DEPLOYED. THE DRIVER WAS FATALLY INJURED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SALVAGE FACILITY. A PO... Read more
Crash 1 injured 1 deaths
LINCOLN LINCOLN (9999) - SERVICE BRAKES, HYDRAULIC Jun 2, 2016
Incident date: Jun 1, 2016
LINCOLN. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM MALFUNCTION, SEVERAL PASSENGERS AND SUITCASES IN VEHICLE EXCESSES CARGO WEIGHT REQUIREMENT, NO POWER REAR HATCH, AS THE CONSUMER MUST USE HIS HAND AND PULL IT DOWN QUICKLY, RADIO GOES OUT INTERMITTENTLY AND GLOVE BOX CLOSURE ISSUES. *SMD
LINCOLN LINCOLN (9999) - ELECTRICAL SYSTEM Jun 2, 2016
Incident date: Jun 1, 2016
LINCOLN. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM MALFUNCTION, SEVERAL PASSENGERS AND SUITCASES IN VEHICLE EXCESSES CARGO WEIGHT REQUIREMENT, NO POWER REAR HATCH, AS THE CONSUMER MUST USE HIS HAND AND PULL IT DOWN QUICKLY, RADIO GOES OUT INTERMITTENTLY AND GLOVE BOX CLOSURE ISSUES. *SMD
LINCOLN LINCOLN (9999) - EQUIPMENT Jun 2, 2016
Incident date: Jun 1, 2016
LINCOLN. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM MALFUNCTION, SEVERAL PASSENGERS AND SUITCASES IN VEHICLE EXCESSES CARGO WEIGHT REQUIREMENT, NO POWER REAR HATCH, AS THE CONSUMER MUST USE HIS HAND AND PULL IT DOWN QUICKLY, RADIO GOES OUT INTERMITTENTLY AND GLOVE BOX CLOSURE ISSUES. *SMD
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