Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Sep 5, 2015
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE REVERSING FROM THE DRIVEWAY, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT SUSTAINED NECK, LEFT HARM AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROX... Read more
1 injured
Incident date: Nov 30, 2015
TAKATA RECALL WHEN I PARK IN MY DRIVE WAY MY CAR WON'T SHIFT OUT OF PARK I HAVE TO HAVE IT PUSHED AN ROCKED BACK AN FORTH TO GET THE GEAR TO SHIFT AN IT WON'T LET ME DRIVE IT IN DRIVE GEAR I CAN ONLY DRIVE IT IN 3RD GEAR IT HAS THIS JURK WHEN I STOP TO PARK IT CONSTANTLY GETTING STUCK.
Incident date: Nov 17, 2015
VEHICLE WAS PARKED IN A PARKING LOT, DRIVER WAS TEXTING. STEERING WHEEL AIRBAG DEPLOYED FOR NO REASON. NO BUMPS, NO ACCIDENTS. UPON CHANGING AIRBAG, FOUND STEERING WHEEL AIRBAG WIRING HAD CHAFED AGAINST THE HORN MOUNT RING, AND GROUNDED OUT, CAUSING THE DEPLOYMENT.
1 injured
Incident date: Nov 30, 2015
THE DASH IS WARPING AND RISING UP IN THE CENTER. THIS HAS BEEN GOING ON FOR YEARS BUT IS NOW TO THE POINT THAT IT AFFECTS THE DEFROST FLOW OF AIR. THIS MEANS THE WINDSHIELD IS FREQUENTLY FOGGING OVER, AFFECTING VISIBILITY. I CAN NO LONGER FULLY DEFROST MY WINDSHIELD. LINCOLN HAS REFUSED TO FIX IT AT THEIR COST. THEY WANT AROUND $5000 TO REPLACE IT.
Incident date: Nov 30, 2015
THE DASH IS WARPING AND RISING UP IN THE CENTER. THIS HAS BEEN GOING ON FOR YEARS BUT IS NOW TO THE POINT THAT IT AFFECTS THE DEFROST FLOW OF AIR. THIS MEANS THE WINDSHIELD IS FREQUENTLY FOGGING OVER, AFFECTING VISIBILITY. I CAN NO LONGER FULLY DEFROST MY WINDSHIELD. LINCOLN HAS REFUSED TO FIX IT AT THEIR COST. THEY WANT AROUND $5000 TO REPLACE IT.
Incident date: Nov 16, 2015
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE APPROACHING A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/12/16*LJ UPDATED 02/17/16.*JB
Incident date: Nov 16, 2015
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE APPROACHING A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/12/16*LJ UPDATED 02/17/16.*JB
Incident date: Nov 28, 2015
FAULTY CODE COMES ON AT BETWEEN 50 _ 60 MPH AND THE STERRING AND BRAKES LOCKES UP AND ENGINE SHUTS OFF
Incident date: Feb 3, 2015
2/3/2015 I TOOK MY 2007 LINCOLN MKX IN FOR GAS TANK RECALL. ON NOVEMBER 25,2015 I PICKED MY CAR UP FROM THE DEALER. THE DEALER STATED A NEW TANK WAS INSTALLED. NOVEMBER 27TH I FILLED MY TANK WITH GAS AND WENT APPROXIMATELY 15 MILES BEFORE MY CAR SHUT DOWN WHILE PROCEEDING TO STOP AT A RED LIGHT. I TURNED THE IGNITION AND STARTED THE CAR AND DROVE 1 MILE FURTHER TO MY DESTINATION AT A MALL. MY FA... Read more
Incident date: Nov 25, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKE AND ACCELERATOR PEDAL WERE EXTREMELY CLOSE TO ONE ANOTHER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash
Incident date: Oct 23, 2015
IT MAKES A LOUD NOISE AND NO 1 KNOW WHAT IT IS
Incident date: Oct 23, 2015
IT MAKES A LOUD NOISE AND NO 1 KNOW WHAT IT IS
Incident date: Oct 23, 2015
IT MAKES A LOUD NOISE AND NO 1 KNOW WHAT IT IS
Incident date: Nov 19, 2015
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTROL ARM FAILED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT OF LOSING CONTROL OF THE VEHICLE, THE PASSENGER SIDE OF THE VEHICLE SUSTAINED DAMAGE. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSIS HOWEVER DETAILS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ... Read more
Incident date: May 4, 2015
THIS VEHICLE HAS SUDDENLY VIOLENTLY ACCELERATED ON FOUR DIFFERENT OCCASIONS DURING THE LAST ELEVEN MONTHS. THE FIRST INCIDENT OCCURRED AFTER TAPPING THE BRAKE PEDAL AT A VERY SLOW SPEED AND RESULTED IN THE CAR CRASHING INTO A BARRIER AT A FILLING STATION IN UPSTATE NEW YORK. SUBSEQUENT EPISODES WERE HALTED BY TURNING THE IGNITION SWITCH OFF WHILE ATTEMPTING TO STOP THE CAR WITH THE SERVICE BRAK... Read more
Crash
Incident date: May 4, 2015
THIS VEHICLE HAS SUDDENLY VIOLENTLY ACCELERATED ON FOUR DIFFERENT OCCASIONS DURING THE LAST ELEVEN MONTHS. THE FIRST INCIDENT OCCURRED AFTER TAPPING THE BRAKE PEDAL AT A VERY SLOW SPEED AND RESULTED IN THE CAR CRASHING INTO A BARRIER AT A FILLING STATION IN UPSTATE NEW YORK. SUBSEQUENT EPISODES WERE HALTED BY TURNING THE IGNITION SWITCH OFF WHILE ATTEMPTING TO STOP THE CAR WITH THE SERVICE BRAK... Read more
Crash
Incident date: May 4, 2015
THIS VEHICLE HAS SUDDENLY VIOLENTLY ACCELERATED ON FOUR DIFFERENT OCCASIONS DURING THE LAST ELEVEN MONTHS. THE FIRST INCIDENT OCCURRED AFTER TAPPING THE BRAKE PEDAL AT A VERY SLOW SPEED AND RESULTED IN THE CAR CRASHING INTO A BARRIER AT A FILLING STATION IN UPSTATE NEW YORK. SUBSEQUENT EPISODES WERE HALTED BY TURNING THE IGNITION SWITCH OFF WHILE ATTEMPTING TO STOP THE CAR WITH THE SERVICE BRAK... Read more
Crash
LINCOLN
MKZ HYBRID
(2014) — WHEELS
Nov 23, 2015
Incident date: Nov 22, 2015
TODAY WAS THE 7TH TIRE THAT NEEDED TO BE REPLACED SINCE LEASING THIS CAR SINCE JANUARY 2014.THESE LOW PROFILE TIRES ARE TERRIBLE. I FEEL THIS IS UNACCEPTABLE. I WAS OFFERED A TIRE WARRANTY WHICH I REGRET I DID NOT PURCHASE. REGARDLESS, THIS IS A SAFETY ISSUE. THE CAR DOES NOT COME WITH A SPARE. I FEEL SOMEONE COULD END UP STRANDED SOMEWHERE. EACH TIME WAS EITHER A SMALL POTHOLE, ROCK, MINOR ... Read more
Incident date: Jul 23, 2015
THE TELESCOPE PORTION OF THE STEERING COLUMN IS NOT OPERATIONAL. IT IS ADJUSTED ALL THE WAY OUT AND WILL NOT RETRACT.
Incident date: Jul 23, 2015
THE TELESCOPE PORTION OF THE STEERING COLUMN IS NOT OPERATIONAL. IT IS ADJUSTED ALL THE WAY OUT AND WILL NOT RETRACT.
LINCOLN
CONTINENTAL
(2002) — POWER TRAIN
Nov 23, 2015
Incident date: Nov 21, 2015
THE ACCELERATOR WAS STUCK AND RIVING UP AND BRAKES ETC. DID NOT WORK. RAN INTO A SIDEWALK SO IWOULD NOT HIT THE PERSON IN FRONT OF ME.A CITY STREET GOING STRAIGHT.
Crash
Incident date: Oct 30, 2015
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER W... Read more
Incident date: Nov 15, 2015
DRIVERS SIDE PRETENSIONER CIRCUIT FAILURE SEAT BELT WARNING LIGHT COMES ON SAYS THERE IS A PASSANGER IN CAR WHEN THERE IS NOT RUNNING AND MOVING.
Incident date: Oct 15, 2015
THE AIR BAG LIGHT ILLUMINATED. FORD/LINCOLN DEALER REPORTS DRIVER'S SEAT BELT PRETENSIONER IS FAULTY. THERE IS A POSSIBILITY, THE AIR BAGS WILL NOT DEPLOY. ......UPDATED 11/18/15 *BF
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT ANY SPEED, THE TURBO FUEL LINE EMITTED EXHAUST FUMES INTO THE VEHICLE. THE CONTACT STATED THAT THE ENGINE REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. IN ADDITION, THE PASSENGER SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT ANY SPEED, THE TURBO FUEL LINE EMITTED EXHAUST FUMES INTO THE VEHICLE. THE CONTACT STATED THAT THE ENGINE REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. IN ADDITION, THE PASSENGER SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT ANY SPEED, THE TURBO FUEL LINE EMITTED EXHAUST FUMES INTO THE VEHICLE. THE CONTACT STATED THAT THE ENGINE REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. IN ADDITION, THE PASSENGER SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Incident date: Nov 16, 2015
MY CAR WAS PARKED IN MY DRIVEWAY. I OPENED THE BACK HATCH TO ALLOW MY CHILDREN TO LOAD THEIR VIOLINS IN THE BACK BEFORE TAKING THEM TO SCHOOL. THE HATCH SUDDENLY CAME DOWN QUICKLY ON ITS OWN, SLAMMING DOWN. IT HIT MY SON'S ARM JUST AS HE PULLED AWAY FROM THE CAR. IT COULD HAVE CAUSED HIM GREAT BODILY HARM. EVERY TIME I PUSH THE REMOTE TO OPEN THE HATCH IT OPENS COMPLETELY THEN SLAMS BACK DOWN... Read more
Incident date: Nov 16, 2015
MY CAR WAS PARKED IN MY DRIVEWAY. I OPENED THE BACK HATCH TO ALLOW MY CHILDREN TO LOAD THEIR VIOLINS IN THE BACK BEFORE TAKING THEM TO SCHOOL. THE HATCH SUDDENLY CAME DOWN QUICKLY ON ITS OWN, SLAMMING DOWN. IT HIT MY SON'S ARM JUST AS HE PULLED AWAY FROM THE CAR. IT COULD HAVE CAUSED HIM GREAT BODILY HARM. EVERY TIME I PUSH THE REMOTE TO OPEN THE HATCH IT OPENS COMPLETELY THEN SLAMS BACK DOWN... Read more
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. WHILE DRIVING AT 40 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,478.
Incident date: Oct 16, 2015
WHEN VEHICLE IS IN MOTION STEERING WONDERS BACK AND FORTH. CENTER STEERING ONLY OBTAIN WITH CONSTANT CORRECTING.
Incident date: Jan 23, 2015
ON WIPERS THE INTERMEDIATE DONT WORK AND WHEN WASHER FLUID SPRAYED CANT SHUT WIPERS OFF 2 NOW ON WHEELS CONSTANTLY LOOSING AIR DUE TO RIMS PEELING AND THE INSIDE RIMS ARE PEELING CAUSING TIRE NOT TO HOLD AIR AND 3 FRONT END WOBBLES AND RADDLES HAD NEW TIERODS AND BALL JOINTS WONDERING IF ANY RECALLS WERE DUE TO BE DONE AND PREVIOUS OWNER NEGLECTED TO GET DONE PLEASE HELP
Incident date: Jan 23, 2015
ON WIPERS THE INTERMEDIATE DONT WORK AND WHEN WASHER FLUID SPRAYED CANT SHUT WIPERS OFF 2 NOW ON WHEELS CONSTANTLY LOOSING AIR DUE TO RIMS PEELING AND THE INSIDE RIMS ARE PEELING CAUSING TIRE NOT TO HOLD AIR AND 3 FRONT END WOBBLES AND RADDLES HAD NEW TIERODS AND BALL JOINTS WONDERING IF ANY RECALLS WERE DUE TO BE DONE AND PREVIOUS OWNER NEGLECTED TO GET DONE PLEASE HELP
Incident date: Jan 23, 2015
ON WIPERS THE INTERMEDIATE DONT WORK AND WHEN WASHER FLUID SPRAYED CANT SHUT WIPERS OFF 2 NOW ON WHEELS CONSTANTLY LOOSING AIR DUE TO RIMS PEELING AND THE INSIDE RIMS ARE PEELING CAUSING TIRE NOT TO HOLD AIR AND 3 FRONT END WOBBLES AND RADDLES HAD NEW TIERODS AND BALL JOINTS WONDERING IF ANY RECALLS WERE DUE TO BE DONE AND PREVIOUS OWNER NEGLECTED TO GET DONE PLEASE HELP
Incident date: May 4, 2015
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A TURN, THE ROCKER ARM LOWERED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS AND THE PASSENGER SIDE OUTER TIE ROD WERE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE CLANKING NOISE WAS STILL PRESENT. ... Read more
Incident date: Nov 14, 2014
2008 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO FUEL PUMP AND VEHICLE BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS NOT READY ON SEVERAL OCCASIONS, WHEN SHE WAS TOLD IT WOULD BE. *JB
Incident date: Nov 1, 2011
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT AIR WAS CONTINUOUSLY LEAKING FROM ALL FOUR TIRES CAUSING THE TIRE PRESSURE MONITORING SYSTEM TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INNER EDGE OF THE CHROME WHEELS BEGAN TO DETIORATE AND PIECES OF CHROME CHIPPED OFF CAUSING AIR TO LEAK FROM THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE VIN W... Read more
Incident date: Oct 31, 2015
PERMANENT FAILURE OF THE DRIVER PRETENSIONER. OPEN CIRCUIT. 72000 MILES.
Incident date: Feb 19, 2014
THE WHEELS ON MY 2008 LINCOLN MKZ ARE CORRODING TO THE POINT THAT THE TIRES ARE LOOSING AIR. I HAVE HAD TO HAVE THE TIRES TAKEN OFF THE WHEELS SEVERAL TIMES AND CLEANED THE RIM ONLY TO HAVE IT CONTINUE TO CORRODE AND LEAK AIR AGAIN. IT IS RUINING MY TIRES AND IT IS A SAFETY HAZARD NOT KNOWING HOW QUICKLY THE TIRES WILL GO FLAT. MY MKZ HAS ONLY 48,000 MILES AND HAS BEEN PROPERLY MAINTAINED. I H... Read more
Incident date: Oct 30, 2015
TL* THE CONTACT OWNS A 2012 LINCOLN MKS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE DEALER STATED THAT THE VEHICLE SHOULD NOT HAVE BEEN INCLUDED IN THE RECALL REPAIR. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/14/16 LN *JS
Incident date: Oct 23, 2015
ON FRIDAY, OCTOBER 23, 2015 I BACKED MY CAR OUT OF THE GARAGE ON TO THE DRIVEWAY. AS I HOOKED MY SEAT BELT ALL THE WARNING LIGHTS IN DASH WENT OFF EXCEPT FOR THE AIRBAG LIGHT. ABOUT ONE-HALF MILES LATER, THE BEEPS STARTED. 5 BEEPS, THEN PAUSE. A TOTAL OF 25 BEEPS IN ALL. I SEE FROM OTHER COMPLAINTS IT DOES THAT EVERY 30 MINUTES. I HAD ONLY 53,500 MILES AT THE TIME. IT IS STILL LIKE NEW AND S... Read more
Incident date: Oct 1, 2015
ITEM = GOODYEAR VIVA TIRES; 2015, 1 AT A TIME, VIBRATIONS HAS GOTTEN WORSE, BOUGHT NEW 4 NEW ROTORS, PROBLEM STILL THE SAME. ///// ALSO BOUGHT A VAN WITH ALL VIVA TIRES, AND IT HAS THE SAME EXACT PROBLEM.
Incident date: Oct 24, 2015
THE MOTOR RUNNING BOARDS, THE ALUMINUM PIECE THAT SUPPOSE TO HOLD THE RUNNING BOARDS TO THE VEHICLE, BROKE OFF WITHOUT ANY WARNING. HOW DOES THIS HAPPEN? I AM DRIVING, STOP AT THE LIGHT AND MAKE A LEFT TURN, AND ALL OF A SUDDEN I HEAR THESE SOUND LIKE MY RUNNING BOARD ARE SLIDING OUT. I PULL OVER AND THE ENTIRE RUNNING BOARD IS HANGING OUT COMPLETELY AWAY FOR THE VEHICLE. LUCKILY THERE WAS NO... Read more
Incident date: Oct 24, 2015
THE MOTOR RUNNING BOARDS, THE ALUMINUM PIECE THAT SUPPOSE TO HOLD THE RUNNING BOARDS TO THE VEHICLE, BROKE OFF WITHOUT ANY WARNING. HOW DOES THIS HAPPEN? I AM DRIVING, STOP AT THE LIGHT AND MAKE A LEFT TURN, AND ALL OF A SUDDEN I HEAR THESE SOUND LIKE MY RUNNING BOARD ARE SLIDING OUT. I PULL OVER AND THE ENTIRE RUNNING BOARD IS HANGING OUT COMPLETELY AWAY FOR THE VEHICLE. LUCKILY THERE WAS NO... Read more
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A WHEEL ALIGNMENT NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V359... Read more
Incident date: Sep 15, 2015
MASTERCRAFT TIRE 24.5/60R18 DOT # UP83 FXF 0815 IS THIS TIRE ON THE RECALL LIST. NO FAILURE TO DATE. JUST PURCHASED SEPT 2015
Incident date: Jun 15, 2015
S10-DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING ASSISTANCE IN FACILITATING A CHANGE TO KEYLESS IGNITION SAFETY. *SMD THE CONSUMER STATED HER BROTHER WALKED INTO HORRIBLE SCENE AND FOUND BOTH OF THEIR PARENTS DEAD. THE CAUSE WAS CARBON MONOXIDE POISONING FROM A 2013 LINCOLN MKS VEHICLE THAT WAS INADVERTENTLY LEFT RUNNING IN THEIR GARAGE. THE VEHICLE HAD A KEYLESS IGNITIO... Read more
2 deaths
Incident date: Jun 15, 2015
S10-DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING ASSISTANCE IN FACILITATING A CHANGE TO KEYLESS IGNITION SAFETY. *SMD THE CONSUMER STATED HER BROTHER WALKED INTO HORRIBLE SCENE AND FOUND BOTH OF THEIR PARENTS DEAD. THE CAUSE WAS CARBON MONOXIDE POISONING FROM A 2013 LINCOLN MKS VEHICLE THAT WAS INADVERTENTLY LEFT RUNNING IN THEIR GARAGE. THE VEHICLE HAD A KEYLESS IGNITIO... Read more
2 deaths
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED AND ATTEMPTING TO ENTER, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE ROLLED BACKWARDS. AS A RESULT, THE CONTACT WAS KNOCKED BY THE VEHICLE AS IT CONTINUED TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VEHICLE AND DEPRESS THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEAL... Read more
Incident date: Nov 25, 2013
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY STIFF AND MADE IT DIFFICULT TO STEER THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE STEERING SHAFT WAS REPLACED, BUT THE FAILURE RECURRED. IT WAS UNKNOWN WHO PERFORMED THE REPAIRS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 286,000.