Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY LOCKED AND UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.
Incident date: Aug 2, 2016
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE STATIONARY, THE REAR OF THE VEHICLE FRACTURED. THE CONTACT NOTICED OIL COMING FROM THE REAR END OF THE VEHICLE AND THE TRACTION CONTROL LIGHT REMAINED ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION) AS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISS... Read more
Incident date: Aug 8, 2016
TAKATA RECALL; I HAVE CONTACTED MY DEALERSHIP AND THEY SAID THEIR IS NOTHING THEY CAN DO AT THIS TIME. I WANT SOMETHING TO BE DONE. I AM PREGNANT AND HAVE A 2 1/2 YEARS OLD IN THE CAR. I WOULD A REMEDY TO THIS ISSUE THAT DOES NOT PUT MY FAMILY AND I AT RISK OF DEATH!
Incident date: Jul 24, 2016
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FUEL GAUGE DID NOT INDICATE THE ACCURATE AMOUNT OF FUEL IN THE VEHICLE. IN ADDITION, THE HAZARD LIGHTS FAILED TO ILLUMINATE PROPERLY AND THE SPEED CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO... Read more
Incident date: Jul 24, 2016
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FUEL GAUGE DID NOT INDICATE THE ACCURATE AMOUNT OF FUEL IN THE VEHICLE. IN ADDITION, THE HAZARD LIGHTS FAILED TO ILLUMINATE PROPERLY AND THE SPEED CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO... Read more
Incident date: Jul 24, 2016
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FUEL GAUGE DID NOT INDICATE THE ACCURATE AMOUNT OF FUEL IN THE VEHICLE. IN ADDITION, THE HAZARD LIGHTS FAILED TO ILLUMINATE PROPERLY AND THE SPEED CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO... Read more
Incident date: Aug 2, 2016
WHILE TRAVELING ON THE THE HIGHWAY THE ENGINE WENT TO LOW IDLE. THE PLACES THE OPERATOR IN A VERY PRECARIOUS SITUATION WHEN TRYING TO NAVIGATE THE CAR TO TO THE SHOULDER OF THE ROAD. AT ISSUE WAS THE THROTTLE BODY. FORD AND LINCOLN SEEM TO KNOW THAT THERE IS AN ISSUE. THERE SHOULD BE A SERVICE BULLETIN OR A RECALL FOR THE ISSUE. FORD HAS NOTHING UP ON THEIR WEB SITE.
Incident date: Aug 4, 2016
VEHICLES WIPERS WILL NOT CUT OFF. WIPER MOTOR SMOKES BAD FROM UNDER HOOD.
Incident date: Aug 1, 2016
1999 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO VEHICLE AIR CONDITIONER SYSTEM MALFUNCTION AND REPAIR COST ISSUES. *SMD THE CONSUMER STATED WHEN SHE TURNED ON THE AIR CONDITION, IT WAS BLOWING OUT HOT AIR. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A CONDENSER. *JB
LINCOLN
CONTINENTAL
(2002) - SEAT BELTS
Aug 4, 2016
Incident date: Mar 11, 2014
SEAT BELTS IN REAR ARE ALL LOCKING UP AND WILL NOT ALLOW FOR PASSENGERS IN BACK TO BE BUCKLED PROPERLY
Incident date: Jul 29, 2016
TRAVELING DOWN INTERSTATE AT 70 MPH, WHEN VEHICLE LOST POWER. SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. NO RESPONSE TO THE GAS PEDAL. TURNED OFF VEHICLE AND RESTARTED AND IT OPERATED NORMALLY FOR ABOUT 10 MINUTES. 11000 MILES ON AN 8 MONTH OLD MKX. SERIOUS SAFETY ISSUE.
Incident date: Jul 25, 2016
SUDDEN LACK OF THROTTLE CONTROL. THREE TIMES DURING OUR TRIP THE PAST TWO WEEKS FROM FLORIDA TO MARYLAND AND BACK, GOING 75 MPH ON INTERSTATE 95, THE ENGINE SUDDENLY DROPPED TO 1000 RPM AND ALL THROTTLE CONTROL WAS LOST. MY WIFE NEARLY HAD AN ACCIDENT TRYING QUICKLY TO GET TO THE SHOULDER. I WAS NEARLY RE-ENDED BY AN ESCALADE AS MY VEHICLE SO QUICKLY DECELERATED. TWO TIMES A WRENCH APPEARED AND A ... Read more
Incident date: Jul 1, 2016
LETTER FROM CONGRESSMAN WITTMAN ON BEHALF OF CONSTITUENT RE 2007 LINCOLN MKZ PASSENGER FRONTAL AIRBAG INFLATOR RECALL ( ATTN: C.R."BUTCH" DOWNEY). *SMD THE CONSUMER WANTED AN EXPLANATION AS TO WHY THE RECALL WAS DELAYED AND WITHHELD BY THE FEDERAL GOVERNMENT. RECALL # 16V384000. *JB
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: Jul 29, 2016
THERE HAS RECENTLY BEEN A RECALL ON FORD/LINCOLN TRUCKS FOR THE BRAKE BOOSTERS BEING BAD. I HAVE A 2008 LINCOLN MKX AND MY BRAKE BOOSTER STARTED MAKING A NOISE LAST WEEK. I TOOK IT IN TO A MECHANIC AND HE TOLD ME THE BRAKE BOOSTER WAS FAILING BUT IT MAY NOT GO OUT FOR 6 MONTH OR EVEN YEARS. YOU NEVER KNOW. HOWEVER, I WOULD LIKE TO KNOW IF SOMEONE IS LOOKING INTO THIS OR IF I CAN REQUEST THIS SINCE... Read more
Incident date: Aug 1, 2016
I JUST BOUGHT THIS CAR A COUPLE OF MONTHS AGO USED. A FEW WEEKS AGO THE LOW TIRE PRESSURE LIGHT CAME ON. I WAS TOLD I NEEDED NEW TIRES SO I BOUGHT NEW TIRES AND THE LAST WEEK THE LIGHT CAME ON TWICE. I WAS JUST TOLD THAT I NOW NEED TO BUY NEW RIMS BECAUSE THE FACTORY ONES ARE NO GOOD. THEY ARE PEELING AND NOW MAKING THE NEW TIRES LEAK AIR. THIS ISN'T MONEY I WAS EXPECTING TO SPEND. THEY NEED TO PU... Read more
Incident date: Jul 25, 2016
DRIVER SIDE DOOR WOULD NOT LATCH, UNTIL I PULLED UP ON THE DOOR HANDLE AND STUCK A SCREWDRIVER IN LATCH AREA TO PULL LATCH TO OPEN POSITION
Incident date: Jul 25, 2016
I WAS ON I 10 HEADED WEST WHEN ALL OF A SUDDEN I LOST THE ABILITY TO ACCELERATE. I HAD A VERY SHORT AMOUNT OF TIME TO CROSS 4 LANES OF TRAFFIC TO GET TO THE RIGHT SHOULDER (WHICH WAS VERY SMALL). SO THERE I SAT. I COULD NOT GET OUT OF THE CAR ON EITHER SIDE. THE CEMENT BARRIER BLOCKED THE PASSENGER SIDE AND TRAFFIC WAS SPEEDING BY ON THE DRIVER SIDE. IT TOOK ALMOST 45 MINUTES FOR A TOW TRUCK TO AR... Read more
Incident date: Jul 16, 2016
TRAVELING DOWN INTERSTATE @ 70 MPH, WHEN VEHICLE WENT TO "COAST MODE" . SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. ABSOLUTELY NO RESPONSE TO THE GAS PEDAL. PARKED ON SIDE OF ROAD, WHEN PLACED IN DRIVE THE CAR WOULD MOVE IN IDLE MODE ONLY. 5700 MILES ON 4 MONTH OLD MKX. THROTTLE BODY ASSEMBLY WAS REQUIRED TO BE REPLACED
Incident date: Jul 18, 2016
UNINTENDED ACCELERATOR FIRST HAPPENED APPROXIMATELY 18 MONTHS AGO. I TOOK MY VEHICLE TO A FORD DEALER TO HAVE A BRAKE RECALL DONE AND TOLD THEM THAT I WENT TO STOP AT A RED LIGHT AND SOMETHING MADE THE ACCELERATOR STICK FORCING ME TO JUMP A CURB AND RUN AT A HIGH SPEED THROUGH AN EMPTY LOT IN FRONT OF OUR LIBRARY AND THEN BACK OVER ANOTHER CURB AND OUT ONTO ANOTHER ROAD. I PUT BOTH FEET ON THE B... Read more
Crash
Incident date: Jan 12, 2016
THE 20" ALUMINUM WHEELS ON MY VEHICLE ARE PROGRESSIVELY CORRODING AND THE CORROSION HAS NOW ADVANCED TO THE WHEEL FLANGE WHICH SEALS WITH THE TIRE BEAD. AS A RESULT, TIRE PRESSURE DEFLATES AT AN EVER INCREASING RATE. I HAVE BECOME CONCERNED ABOUT SAFETY, ESPECIALLY AT HIGH SPEED DRIVING. IT APPEARS THAT AS MORE CORROSION OCCURS, TIRE DEFLATION ALSO OCCURS AT A FASTER RATE. THESE ARE VERY EXPEN... Read more
Incident date: Jul 10, 2016
2016 LINCOLN MKX HAS STALLED NUMEROUS TIMES. WE LEFT HOME AND HAD DRIVEN ABOUT A MILE IN OUR SUBDIVISION WHEN I SLOWED FOR AND STOPPED AT STOP SIGN. THE ENGINE SHUDDERED AND SHOOK, ENGINE REVOLUTIONS SLOWED DOWN. SPED UP, SLOWED DOWN AND ENGINE QUIT. THE MESSAGE, "FULL ACCESSORY POWER ACTIVE' DISPLAYED ON THE DASH AND MY WIFE GOT A PAD AND PENCIL AND COPIED IT DOWN FOR ME. THIS WAS THE SECOND TIME... Read more
Incident date: Jul 10, 2016
2016 LINCOLN MKX HAS STALLED NUMEROUS TIMES. WE LEFT HOME AND HAD DRIVEN ABOUT A MILE IN OUR SUBDIVISION WHEN I SLOWED FOR AND STOPPED AT STOP SIGN. THE ENGINE SHUDDERED AND SHOOK, ENGINE REVOLUTIONS SLOWED DOWN. SPED UP, SLOWED DOWN AND ENGINE QUIT. THE MESSAGE, "FULL ACCESSORY POWER ACTIVE' DISPLAYED ON THE DASH AND MY WIFE GOT A PAD AND PENCIL AND COPIED IT DOWN FOR ME. THIS WAS THE SECOND TIME... Read more
Incident date: Jul 10, 2016
2016 LINCOLN MKX HAS STALLED NUMEROUS TIMES. WE LEFT HOME AND HAD DRIVEN ABOUT A MILE IN OUR SUBDIVISION WHEN I SLOWED FOR AND STOPPED AT STOP SIGN. THE ENGINE SHUDDERED AND SHOOK, ENGINE REVOLUTIONS SLOWED DOWN. SPED UP, SLOWED DOWN AND ENGINE QUIT. THE MESSAGE, "FULL ACCESSORY POWER ACTIVE' DISPLAYED ON THE DASH AND MY WIFE GOT A PAD AND PENCIL AND COPIED IT DOWN FOR ME. THIS WAS THE SECOND TIME... Read more
Incident date: Jul 19, 2016
AIRBAGS DID NOT DEPLOY IN HARD IMPACT
Crash
3 injured
Incident date: Jul 21, 2016
WHILE IN MOTION ON HIGHWAY, THERE WAS A REAR HUMMING NOISE, I ALSO NOTICED LOW GAS MILEAGE. WHILE MAKING A VISUAL INSPECTION, I SMELLED GEAR OIL, OBSERVED GEAR OIL AROUND OUTER RIM , INSIDE ROTOR/ BRAKE CALIPER AREA. (RIGHT REAR WHEEL) SINCE I TRAVEL 40 MILES ROUND TRIP TO WORK ON I-10. AN ACCIDENT COULD OF OCCURRED, HURTING MYSELF AND OTHER PEOPLE.
Incident date: May 20, 2016
HEATED/COOL SEAT MODULE BURNING, IGNITION COIL, 4X4 (4-WHEEL DRIVE SYSTEM) , WINDSHIELD WIPER MOTOR LINKAGE TRANSMISSION , ENGINE LIGHT CAME ON , HEATED HEAT STOPPED WORKING , CHANGED ENTIRE 4X4 SYSTEM AND IT STILL GOES INTO 4 WHEEL DRIVE BY ITSELF
Incident date: May 20, 2016
HEATED/COOL SEAT MODULE BURNING, IGNITION COIL, 4X4 (4-WHEEL DRIVE SYSTEM) , WINDSHIELD WIPER MOTOR LINKAGE TRANSMISSION , ENGINE LIGHT CAME ON , HEATED HEAT STOPPED WORKING , CHANGED ENTIRE 4X4 SYSTEM AND IT STILL GOES INTO 4 WHEEL DRIVE BY ITSELF
Incident date: May 20, 2016
HEATED/COOL SEAT MODULE BURNING, IGNITION COIL, 4X4 (4-WHEEL DRIVE SYSTEM) , WINDSHIELD WIPER MOTOR LINKAGE TRANSMISSION , ENGINE LIGHT CAME ON , HEATED HEAT STOPPED WORKING , CHANGED ENTIRE 4X4 SYSTEM AND IT STILL GOES INTO 4 WHEEL DRIVE BY ITSELF
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. IN, ADDITION, THE CONTACT NOTICED GREASE ON THE REAR PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARING AND THE REAR PASSENGER AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, SIX MONTHS AFTER... Read more
Incident date: Jun 27, 2016
TIRES LOSE AIR ALL THE TIME. I EVEN BOUGHT BRAND NEW TIRES AND IT STILL HAPPENS. CURRENT MECHANIC ADVISE ITS THE WHEELS. THEY ARE ORIGINAL TO THE CAR AND I AM BEING TOLD ITS DUE TO THE WHEELS. NOW I AM SPENDING MONEY TO "CLEAN" THEM. NOT SURE IF IT WILL HELP BUT THIS SEEMS TO BE A WIDE SPREAD PROBLEM.
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. WHILE DRIVING AT VARIOUS SPEEDS, A LOUD WHISTLING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REDESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
Incident date: Jul 13, 2016
MY WIFE LOST ALL POWER WHILE DRIVING DOWN HIGHWAY ON JULY 13 2016. SHE WAS ABLE TO PULL OVER IN TRAFFIC TO AVOID MAJOR ACCIDENT FROM THIS LOSS OF POWER. WAS ABLE TO START CAR AFTER A FEW MINUTES. CHECK ENGINE LIGHT WAS ON. SHE CALLED AND I INSTRUCTED HER TO GO FORD IMMEDIATELY. MET HER THERE AND THEY MADE THIS A PRIORITY. THROTTLE BODY REPLACED AND BACK TO US THE NEXT DAY. MILEAGE WAS ONLY 5264 WH... Read more
Incident date: Jul 18, 2016
WHILE DRIVING ON THE PARKWAY A LOUD EXPLOSION NOISE OCCURRED; GLASS FROM THE SUNROOF CAME INTO THE VEHICLE. NO VEHICLES WERE IN FRONT OF ME. THE FRONT PORTION OF THE SUNROOF HAD A GAPING HOLE. A POLICE REPORT WAS FILED THERE WAS NO EVIDENCE OF A ROCK OR BULLET AS THE REASON FOR THE INCIDENT.
Incident date: Mar 18, 2016
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR OF THE VEHICLE INDEPENDENTLY SWAYED FROM SIDE TO SIDE WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AND THE REAR OF THE VEHICLE BEGAN TO SCRAPE ACROSS THE GROUND. THE CONTACT MENTIONED THAT THE VEHICLE STOPPED INDEPENDENTLY. AFTER INSPECTING TH... Read more
Incident date: Mar 18, 2016
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR OF THE VEHICLE INDEPENDENTLY SWAYED FROM SIDE TO SIDE WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AND THE REAR OF THE VEHICLE BEGAN TO SCRAPE ACROSS THE GROUND. THE CONTACT MENTIONED THAT THE VEHICLE STOPPED INDEPENDENTLY. AFTER INSPECTING TH... Read more
Incident date: Mar 18, 2016
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR OF THE VEHICLE INDEPENDENTLY SWAYED FROM SIDE TO SIDE WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AND THE REAR OF THE VEHICLE BEGAN TO SCRAPE ACROSS THE GROUND. THE CONTACT MENTIONED THAT THE VEHICLE STOPPED INDEPENDENTLY. AFTER INSPECTING TH... Read more
Incident date: Nov 20, 2015
AIR SUSPENSION ON MY VEHICLE BEGINS TO BOUNCE IN COLD WEATHER. APPARENTLY THIS IS A COMMON ISSUE. IT IS DUE TO A FAULTY O-RING. I WAS ON A LONG DISTANCE TRIP AND RAN INTO COLD WEATHER AND THE CAR STARTED BOUNCING UNCONTROLLABLY. I FEEL THIS COULD BE VERY DANGEROUS IN CERTAIN CONDITIONS
Incident date: Jul 12, 2016
WHILE I WAS DRIVING IN THE CARPOOL LANE GOING APPROXIMATELY 75-80 MPH IN THE EXPRESS LANE ON THE 405 FREEWAY IN THE CITY OF LOS ANGELES THE VEHICLE WENT INTO SUDDEN DE-EXCELERATION TO 20 MPH WITHOUT ANY WARNING. THE CAR SHOWED DEFAULT CODES AND NO MATTER WHAT I DID THE CAR WOULD NOT GO ANY FASTER THAN 20 MPH. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND CALLED FOR ROADSIDE ASSISTANCE.
Incident date: Jul 12, 2016
WHILE I WAS DRIVING IN THE CARPOOL LANE GOING APPROXIMATELY 75-80 MPH IN THE EXPRESS LANE ON THE 405 FREEWAY IN THE CITY OF LOS ANGELES THE VEHICLE WENT INTO SUDDEN DE-EXCELERATION TO 20 MPH WITHOUT ANY WARNING. THE CAR SHOWED DEFAULT CODES AND NO MATTER WHAT I DID THE CAR WOULD NOT GO ANY FASTER THAN 20 MPH. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND CALLED FOR ROADSIDE ASSISTANCE.
Incident date: Mar 20, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DEALER DID NOT NOTIFY THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) SINCE MID MARCH 2015. IN ADDITION, UPON RECEIVING NOTIFICATION MORE THAN A YEAR LATER, THE DEALER SCHEDULED AN APPOINTMENT, INDICATED THAT THE PARTS WERE AVAILABLE, AND LATER STATED THAT THE P... Read more
Incident date: Mar 20, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DEALER DID NOT NOTIFY THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) SINCE MID MARCH 2015. IN ADDITION, UPON RECEIVING NOTIFICATION MORE THAN A YEAR LATER, THE DEALER SCHEDULED AN APPOINTMENT, INDICATED THAT THE PARTS WERE AVAILABLE, AND LATER STATED THAT THE P... Read more
Incident date: Jan 4, 2016
MY DEFROST GRILL HAS CRACKED AND BECOME UNDONE AND THE IP BEGAN TO PEEL. THE VEHICLE CAN LO LONGER KEEP FOG CLEAR OR DEFROST THE WINDSHIELD IN COLD WEATHER. ALSO THE HVAC CONTROLS HAVE SUCK IN THE IP AND IT IS HARD TO GET TO THE DEFROST BUTTON WHEN NEEDED FOR VISIBILITY. YELLOW PARTICLES IN THE AIR WHEN IF DEFROST MODE CAUSING OCCUPANTS TO COUGH.
Incident date: Jun 12, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THE AIR BAGS COULD FAIL TO DEPLOY IF INVOLVED IN A CRASH. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER F... Read more
Incident date: Jun 1, 2016
THE DOOR AJAR LIGHT STAYS ON FOR THE DRIVERS SIDE DOOR EVEN WHEN ALL DOORS ARE CLOSED. THIS PROBLEM IS A SAFETY ISSUE BECAUSE IT DOESN'T ALLOW ME TO LOCK MY DOORS WHILE DRIVING. NOR CAN I ACCESS MY KEYLESS ENTRY OR DOOR LOCK. THIS SEEMS TO BE A COMMON PROBLEM AND GROSS NEGLIGENCE. THIS IS A POTENTIAL LAW SUIT AND VICTIM OF A CRIME.
Incident date: Jul 10, 2016
VEHICLE RANDOMLY LOSES THROTTLE POWER WHEN DRIVING SLOWLY OR AT HIGHWAY SPEEDS
Incident date: Jul 1, 2016
2014 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO VEHICLE MOVES WHEN GEAR SHIFTER IN PARK POSITION, POWER LIFT GATE SPORADICALLY OPENS/RISES, CARBON MONOXIDE ODORS INSIDE VEHICLE. *SMD THE CONSUMER STATED A LIGHT ILLUMINATED THAT INDICATED THE VEHICLE WAS NOT IN PARK, WHEN THE CONSUMER MOVED THE GEAR TO PARK. THE CONSUMER STATED HE SHOOK THE GEAR SHIFT A LITTLE AND THE LIGHT WENT OUT. A FEW DAY... Read more
Incident date: Jul 1, 2016
2014 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO VEHICLE MOVES WHEN GEAR SHIFTER IN PARK POSITION, POWER LIFT GATE SPORADICALLY OPENS/RISES, CARBON MONOXIDE ODORS INSIDE VEHICLE. *SMD THE CONSUMER STATED A LIGHT ILLUMINATED THAT INDICATED THE VEHICLE WAS NOT IN PARK, WHEN THE CONSUMER MOVED THE GEAR TO PARK. THE CONSUMER STATED HE SHOOK THE GEAR SHIFT A LITTLE AND THE LIGHT WENT OUT. A FEW DAY... Read more
Incident date: Jul 1, 2016
2014 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO VEHICLE MOVES WHEN GEAR SHIFTER IN PARK POSITION, POWER LIFT GATE SPORADICALLY OPENS/RISES, CARBON MONOXIDE ODORS INSIDE VEHICLE. *SMD THE CONSUMER STATED A LIGHT ILLUMINATED THAT INDICATED THE VEHICLE WAS NOT IN PARK, WHEN THE CONSUMER MOVED THE GEAR TO PARK. THE CONSUMER STATED HE SHOOK THE GEAR SHIFT A LITTLE AND THE LIGHT WENT OUT. A FEW DAY... Read more