Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Apr 24, 2015
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION... Read more
Incident date: Jan 10, 2016
DRIVERS SIDE REAR DOOR CAN NOT BE OPENED FROM OUT SIDE THE CAR CAN BE OPENED FROM CABIN SIDE. PASSENGER SIDE REAR DOOR CAN NOT BE OPENED FROM OUT SIDE THE CAR OR FROM CABIN SIDE. FAILURE OCCURED IN EARLY JANUARY 2016. PRESENTS UNSAFE INCONVIENENT SPACE FOR PASSENGERS IF USED. OCCRED PARKED IN DRIVE WAY.
LINCOLN
CONTINENTAL
(2002) — VEHICLE SPEED CONTROL
Feb 15, 2016
Incident date: Feb 12, 2016
THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 40 MPH, WAS BEING ACCELERATED TO ENTER A HIGHWAY. DUE TO TRAFFIC, THERE WAS A LET OFF ON THE ACCELERATOR PEDAL TO ALLOW ANOTHER DRIVER TO MERGE, AND THE VEHICLE DID NOT RESPOND, INSTEAD IT CONTINUED TO ACCELERATE WITHOUT HAVING ANY DRIVER INPUT. BRAKES WERE APPLIED, AND THE VEHICLE REMAINED AT NEAR FULL POWER, AND THE DRIVER HAD TO APPLY BREAKS HARD... Read more
Incident date: Jan 15, 2013
ON MY 2003 AVIATOR THE DOOR AJAR LIGHT COMES ON AT VARIOUS TIMES DURING THE DAY AND NIGHT. MY INTERIOR LIGHTS FLASH AND MY CAR ALARM GOES OFF. IT'S BEEN DOING THIS FOR ABOUT TWO YEARS, BUT HAS GOTTEN WORSE THIS YEAR 2016. MY BATTERY HAS DIED TWICE IN TWO DAYS. SO FRUSTRATED WITH THIS VEHICLE. WAS SUMMONED OVER THE INTERCOM IN A DEPARTMENT STORE AND AT WORK SAYING THAT A LINCOLN SUV'S ALARM WAS GOI... Read more
Incident date: Jan 15, 2013
ON MY 2003 AVIATOR THE DOOR AJAR LIGHT COMES ON AT VARIOUS TIMES DURING THE DAY AND NIGHT. MY INTERIOR LIGHTS FLASH AND MY CAR ALARM GOES OFF. IT'S BEEN DOING THIS FOR ABOUT TWO YEARS, BUT HAS GOTTEN WORSE THIS YEAR 2016. MY BATTERY HAS DIED TWICE IN TWO DAYS. SO FRUSTRATED WITH THIS VEHICLE. WAS SUMMONED OVER THE INTERCOM IN A DEPARTMENT STORE AND AT WORK SAYING THAT A LINCOLN SUV'S ALARM WAS GOI... Read more
Incident date: Jan 15, 2013
ON MY 2003 AVIATOR THE DOOR AJAR LIGHT COMES ON AT VARIOUS TIMES DURING THE DAY AND NIGHT. MY INTERIOR LIGHTS FLASH AND MY CAR ALARM GOES OFF. IT'S BEEN DOING THIS FOR ABOUT TWO YEARS, BUT HAS GOTTEN WORSE THIS YEAR 2016. MY BATTERY HAS DIED TWICE IN TWO DAYS. SO FRUSTRATED WITH THIS VEHICLE. WAS SUMMONED OVER THE INTERCOM IN A DEPARTMENT STORE AND AT WORK SAYING THAT A LINCOLN SUV'S ALARM WAS GOI... Read more
Incident date: Feb 12, 2016
I WAS DRIVING AT ABOUT 40 MPH ON A TWO LANE ROAD AND MY NAVIGATOR JUST SHUT OFF. I LOOKED AT THE INSTRUMENTS AND IT SAID ENGINE FAIL SAFE MODE. I PULLED OVER AS BEST I COULD AND PLACED THE VEHICLE IN PARK AND TURNED IT BACK ON. LUCKILY I WAS ONLY ABOUT 3 MINUTES AWAY FROM HOME. I READ THE MANUAL AND IT MENTIONED COOLANT. I CHECKED THE COOLANT BUT IT IS COMPLETELY FULL. I'VE BEEN READING ABOU... Read more
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THERE COULD BE A SAFETY ISSUE; HOWEVER, THERE WERE NO RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000.
Incident date: Feb 11, 2016
MY 2007 LINCOLN MKX AWD IS MAKING A HOWLING/BUZZING NOISE AS I ACCELERATE PAST ABOUT 35 MPH AND GETS LOUDER AS I ACCELERATE. ALSO AT TIMES AS I'M WAITING TRAFFIC SIGNAL LIGHTS I SOMETIMES SMELL A PROPANE/GAS ODOR. TOOK MY VEHICLE TO 2 REPAIR SHOPS AND BOTH DETERMINED THE NOISE/PROBLEM IS THE POWER TRANSFER UNIT. THE CAUSE OF THE ODOR WAS NOT KNOWN. WORK ON THE PTU IS GOING TO COST BETWEEN $1800 - ... Read more
Incident date: Nov 10, 2015
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WERE STRONG FUMES OF FUEL EMITTING INSIDE AND OUTSIDE THE VEHICLE. ALSO, THE VEHICLE FAILED TO START OCCASIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INCORRECTLY REPLACED THE FUEL FILTER AND DID NOT SECURE THE RING OR CAP, WHICH CAUSED A FAILURE RATHER THAN A PERMANENT REMEDY. THE CONTACT WAS TRAVELING TO ANOTHER STAT... Read more
Incident date: Apr 15, 2008
WHEELS NEED REPLACING, WILL NOT HOLD AN AIR SEAL THOUGHT IT WAS A TIRE DEFECT ,NOT SO ,I BOUGHT A 2 HP. AIR COMPRESSOR TO WEEP TIRES INFLATED. MECHANIC SAID NEW RIMS ARE NEED BEFORE NEW TIRES,ARE LINCLON RIMS BEEN UPGRADED//NEED TO REPLACE!!!
Incident date: Jan 26, 2016
TL* THE CONTACT OWNED A 2010 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON, THERE WAS AN ABNORMAL NOISE. THE CONTACT EXITED THE VEHICLE AND WHEN ENTERING BACK INSIDE THE VEHICLE, THERE WAS A LOUD GROUNDING NOISE AND IMMEDIATELY THE VEHICLE STARTED TO ROLL BACKWARDS OVER AN EMBANKMENT AND CRASHED INTO A CREEK. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE... Read more
Crash
Incident date: Jan 3, 2015
TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER RAINY WEATHER, THERE WAS A BURNING ODOR AND AN ABNORMAL SOUND COMING FROM THE VEHICLE AS IF IT WAS ATTEMPTING TO START INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FA... Read more
Fire
Incident date: Jan 3, 2015
TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER RAINY WEATHER, THERE WAS A BURNING ODOR AND AN ABNORMAL SOUND COMING FROM THE VEHICLE AS IF IT WAS ATTEMPTING TO START INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FA... Read more
Fire
Incident date: Feb 6, 2016
WE ARE A LIMOUSINE SERVICE WHILE DRIVING DOWN THE HIGHWAY, THE GLASS ROOF EXPLODED FOR NO REASON, NO OTHER VEHICLE WERE AROUND.
Incident date: Dec 20, 2015
A/C CONDENSER AND TRANSMISSION UNIT. A FREON LEAK IN THIS UNIT CAN DUMP FREON GAS AND COMPRESSOR OIL INTO THE TRANSMISSION WHICH CAN CAUSE TRANS PROBLEMS OR TRANSMISSION FLUID CAN LEAK INTO THE A/C SYSTEM AND RUIN ALL COMPONENTS IN THE SYSTEM. THIS CAN BE A VERY EXPENSIVE REPAIR OR THE CAR IS JUNK. TRANS COOLER SHOULD BE A SEPARATE UNIT TO PREVENT THIS PROBLEM.
Incident date: Feb 6, 2016
ON SATURDAY FEBRUARY 06,2016 AT 12 A.M. I STARTED MY CAR AND IT SOUNDED NORMAL. WHEN I PLACED MY CAR IN REVERSE IT STARTED TO IDLE VERY HIGHLY AND WAS READING 3000 RPM ALTHOUGH I WAS STILL HOLDING MY FOOT ON THE BRAKE. I PLACED THE CAR IN PARK AND TURNED IT OFF. I STARTED THE CAR AGAIN AND IT SOUNDED NORMAL UNTIL I PLACED IT IN DRIVE AND STARTED ACCELERATING. THE CAR WAS PULLING AS IF IT WANTED ... Read more
Incident date: Jan 30, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHEN THE CONTACT PUSHED THE BUTTON FOR THE DRIVER SEAT TO RECLINE, THE SEAT FELL ALL THE WAY BACK AND LANDED ON THE REAR DRIVER SIDE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SEAT RECLINER MOTOR AND SWITCH FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH... Read more
Incident date: Nov 10, 2015
TL* THE CONTACT OWNS A 1996 LINCOLN MARK VIII. THE CONTACT STATED THAT THERE WAS POOR VISIBILITY WHEN DRIVING THE VEHICLE AT NIGHT. THE HEADLIGHT LENSES HAD A CONSTANT FILM, WHICH AFFECTED THE LOW BEAMS. THE CONTACT CLEANED THE LENSES SEVERAL TIMES AND CHANGED THE BULBS, BUT THE VISIBILITY REMAINED POOR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR FURTHER INSPECTION... Read more
Incident date: Feb 1, 2010
I'VE HAD THIS GEM SINCE 2010, BOUGHT WITH 30,000 MILES...NOW HAS 104,000 MILES. IT WAS GREAT UNTIL 2014. WHERE DO I START? (1) NO HEAT- BROKEN BLENDER DOOR ACTUATOR...MANUALLY SET IT TO THE WARM SETTING FOR THE WINTER BEHIND GLOVE BOX. (2) DRIVER'S DOOR HANDLE SNAPPED LAST YEAR(REPLACED FOR $100)...AND NOW THIS YEAR THE PASSENGER SIDE SNAPPED. (3) DOORS ARE CONSTANTLY "AJAR", ALTERNATING FROM ONE... Read more
Incident date: Feb 1, 2010
I'VE HAD THIS GEM SINCE 2010, BOUGHT WITH 30,000 MILES...NOW HAS 104,000 MILES. IT WAS GREAT UNTIL 2014. WHERE DO I START? (1) NO HEAT- BROKEN BLENDER DOOR ACTUATOR...MANUALLY SET IT TO THE WARM SETTING FOR THE WINTER BEHIND GLOVE BOX. (2) DRIVER'S DOOR HANDLE SNAPPED LAST YEAR(REPLACED FOR $100)...AND NOW THIS YEAR THE PASSENGER SIDE SNAPPED. (3) DOORS ARE CONSTANTLY "AJAR", ALTERNATING FROM ONE... Read more
Incident date: Feb 1, 2010
I'VE HAD THIS GEM SINCE 2010, BOUGHT WITH 30,000 MILES...NOW HAS 104,000 MILES. IT WAS GREAT UNTIL 2014. WHERE DO I START? (1) NO HEAT- BROKEN BLENDER DOOR ACTUATOR...MANUALLY SET IT TO THE WARM SETTING FOR THE WINTER BEHIND GLOVE BOX. (2) DRIVER'S DOOR HANDLE SNAPPED LAST YEAR(REPLACED FOR $100)...AND NOW THIS YEAR THE PASSENGER SIDE SNAPPED. (3) DOORS ARE CONSTANTLY "AJAR", ALTERNATING FROM ONE... Read more
Incident date: Jul 22, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF FUEL EMITTED OUTSIDE OF THE VEHICLE. MOST RECENT, FUEL LEAKED ONTO THE GROUND CONTINUOUSLY. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE DEALER FAILED TO PERFORM A REPAIR OR REPLACE THE DEFECTIVE FUEL TANK A... Read more
Incident date: Jan 28, 2016
THIS IS MY FATHERS CAR. HE IS A WWII VET AND JUST SHY OF 98 YEARS OLD. WE JUST REPLACED AN AC ON THE CAR, AND NOW THE COMPUTER HAS FAILED AND NEED REPLACING. THE FEDERAL WARRANTY FOR THIS STATE IS 8 YEARS OR 80K MILES. THE CAR HAS 47K MILES AND THE 8 YEAR WARRANTY ENDED 1 MONTH AND 20 DAYS AGO. LINCOLN WILL NOT STAND BEHIND THEIR PRODUCT TO EVEN PRORATE AN AMOUNT TO HELP HIM. THIS IS THE VEHICLE H... Read more
Incident date: Jan 28, 2016
THIS IS MY FATHERS CAR. HE IS A WWII VET AND JUST SHY OF 98 YEARS OLD. WE JUST REPLACED AN AC ON THE CAR, AND NOW THE COMPUTER HAS FAILED AND NEED REPLACING. THE FEDERAL WARRANTY FOR THIS STATE IS 8 YEARS OR 80K MILES. THE CAR HAS 47K MILES AND THE 8 YEAR WARRANTY ENDED 1 MONTH AND 20 DAYS AGO. LINCOLN WILL NOT STAND BEHIND THEIR PRODUCT TO EVEN PRORATE AN AMOUNT TO HELP HIM. THIS IS THE VEHICLE H... Read more
Incident date: Jan 30, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING SHAFT AND STEERING KNUCKLES FRACTURED FROM THE STEERING WHEEL CONNECTION. THE STEERING WHEEL BECAME EXTREMELY LOOSE WITHOUT WARNING. THE CONTACT HAD TO CAUTIOUSLY MANEUVER THE STEERING WHEEL DUE TO THE SUDDEN FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSTIC TESTING. ... Read more
Incident date: Jan 29, 2016
DRIVERS SIDE DOOR LATCH MECHANISM HAS FAILED. THE DOOR OPEN WARNING LIGHT ON THE DASH STAYS ON. ATTEMPTS TO GET IT TO GO OUT HAVE FAILED. THE CAR DINGS THE ENTIRE TIME WHILE DRIVING IT. AT NIGHT THE OVERHEAD LIGHTS STAY ON AND INTERFERS WITH VISIBILITY. WHEN CAR IS PARKED THE INTERIOR LIGHTS STAY ON, DRAINING THE BATTERY DUE TO THE DOOR OPEN WARNING ON THE DASH.
Incident date: Jan 31, 2016
TL* THE CONTACT OWNS A 2000 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL WAS DRIPPING ON THE EXHAUST PIPE AND DRIPPING UNDER THE VEHICLE. A TECHNICIAN INFORMED THE CONTACT THAT THE FILLER TUBE WAS RUSTED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
Incident date: Jan 28, 2016
BROKEN SPARK PLUGS
Incident date: Jan 21, 2016
THE HEADLIGHTS ARE VERY DIM AND DO NOT REFLECT ENOUGH LIGHT. AFTER MY MOTHER COULD NOT SEE THE ROAD AND RAN OFF AND HAD AN ACCIDENT I INSTALLED HID BULBS BUT STILL THE SAME PROBLEM DUE TO THE HOUSING GIVING VERY LITTLE REFLECTION OUT TO THE ROAD.
Crash
Incident date: Dec 17, 2015
THE WHEELS ON MY CAR ARE CORRODED AND AS A RESULT THE TIRES WILL NOT HOLD AIR PRESSURE I HAVE HAD TWO SETS OF TIRES WITH THE SAME PROBLEM CAR HAS 85000 MILES TIRES WERE REPAIRED BUT PROBLEM REMAINED THE METAL SHOWS FLAKING CAR HAS NEVER BEEN HIT AND SHOWS NO OTHER SIGNS OF A PROBLEM TIRES LOSE 20 POUNDS OF AIR PRESSURE EVERY THREE DAYS.
Incident date: Jan 28, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING OUT OF A PARKING LOT, THE CONTACT PROCEEDED TO MAKE A RIGHT TURN AND THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE BRAKES WHERE DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. A POLICE REPORT WAS NOT FILED AND NO INJ... Read more
Crash
Incident date: Jan 28, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING OUT OF A PARKING LOT, THE CONTACT PROCEEDED TO MAKE A RIGHT TURN AND THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE BRAKES WHERE DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. A POLICE REPORT WAS NOT FILED AND NO INJ... Read more
Crash
Incident date: Sep 1, 2015
I HAVE A 2009 LINCOLN MKX WHERE THE BRAKES WERE SO STIFF THAT I COULD HARDLY STOP MY VEHICLE. THIS IS SUCH A HUGE SAFETY ISSUE. THIS ISSUE HAS BEEN COVERED UNDER FORD FOR CERTAIN VIN #'S BUT NOT UNDER MY 2009 VIN NUMBER. I CAN'T UNDERSTAND HOW THIS IS COVERED BY THEM FOR SOME CARS AND NOT OTHERS? EVIDENTLY IT WILL TAKE INJURY OR DEATH FOR FORD TO REALIZE THAT THIS ISN'T SOMETHING THAT SHOULD BE OV... Read more
Incident date: Jan 22, 2016
DOOR AJAR LIGHT STAYS ON. THE DOORS DON'T LOCK, DOME LIGHT STAYS ON, AND THE ALARM GOES OFF MULTIPLE TIMES DURING THE NIGHT. THESE THINGS ALL CAUSE MULTIPLE PROBLEMS. AT NIGHT WITH THE DOME LIGHT ON IT IS DISTRACTING AND LOWERS VISIBILITY. MY BATTERY HAS RAN DOWN MULTIPLE TIMES.
Incident date: Jan 22, 2016
DOOR AJAR LIGHT STAYS ON. THE DOORS DON'T LOCK, DOME LIGHT STAYS ON, AND THE ALARM GOES OFF MULTIPLE TIMES DURING THE NIGHT. THESE THINGS ALL CAUSE MULTIPLE PROBLEMS. AT NIGHT WITH THE DOME LIGHT ON IT IS DISTRACTING AND LOWERS VISIBILITY. MY BATTERY HAS RAN DOWN MULTIPLE TIMES.
Incident date: Jan 31, 2015
I AM HAVING ISSUES WITH LOW TIRES. THEY ARE CONSTANTLY GOING LOW/FLAT. ABOUT 6 MONTH AGO I HAD ONE TIRE COME COMPLETELY OFF MY RIM. FROM WHAT I AM TOLD BY THE DEALERSHIP, THE RIMS HAVE TO BE SHAVED DOWN AND THEN RE SEALED. I JUST BOUGHT NEW TIRES LESS THEN A YEAR AGO AND ALREADY IN NEED OF NEW ONES BECAUSE THE TREAD IS WORN OUT FOR HAVING INCONSISTANT AIR IN THEM WITH THEM CONTINUALLY GOING LOW! I... Read more
Incident date: Jan 8, 2014
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WATER ENTERED THROUGH BOTH SIDES OF THE VEHICLE UNDER BOTH FLOORMATS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Incident date: Jan 11, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,197.
Incident date: Jun 21, 2008
AIRBAGS HAD TO BE REPLACED, MILEAGE 102050.ALSO, WIPER MOTOR HAD TO BE REPLACED 3TIMES SO FAR.
Incident date: Jun 21, 2008
AIRBAGS HAD TO BE REPLACED, MILEAGE 102050.ALSO, WIPER MOTOR HAD TO BE REPLACED 3TIMES SO FAR.
Incident date: Dec 12, 2012
SEAT BELTS MADE POPPING NOISE WHILE DRIVING AND FROZE UP. NOT ABLE TO PULL DOWN. AIR BAG WARNING LIGHT STAYS ON. BOTH HAPPENED WITHIN DAYS OF EACH OTHER
Incident date: Dec 12, 2012
SEAT BELTS MADE POPPING NOISE WHILE DRIVING AND FROZE UP. NOT ABLE TO PULL DOWN. AIR BAG WARNING LIGHT STAYS ON. BOTH HAPPENED WITHIN DAYS OF EACH OTHER
Incident date: Jan 12, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS AND ALL OF THE INSTRUMENT PANEL LIGHTS TURNED OFF WITHOUT WARNING. THE LIGHTS ILLUMINATED AGAIN SHORTLY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,3... Read more
Incident date: Jan 12, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS AND ALL OF THE INSTRUMENT PANEL LIGHTS TURNED OFF WITHOUT WARNING. THE LIGHTS ILLUMINATED AGAIN SHORTLY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,3... Read more
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN TOWN CAR. WHILE MAKING A LEFT TURN INTO A PARKING LOT, THE STEERING LINKAGE SHAFT FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V385000 AND 14V704000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED ... Read more
Incident date: Oct 14, 2015
CAR ONLY HAS 120,000 AND STARTED TO BOUNCE, AND LOWER DURING DRIVING. GOT DIAGNOSED, WITH DETACHED AIR LINKAGE WHICH WERE THE FRONT, PAID $430, 2 MONTHS AFTER THE MOTER STOPPED COMPLETELY, REPLACED MOTOR, NEARLY$600, INSTALLED AND DIDN'T WORK, RELAY WAS THE OTHER PROBLEM, CHANGED RELAY, WORKED FOR A WEEK, AND STOPPED COMLETELY! BOUGHT ANOTHER ONE, TRIED TO INSTALL IT BUT IS NOT WORKING, ANOTHER $1... Read more
Incident date: Jan 15, 2016
NORMAL CLEAR WEATHER DRIVING DOWN BUSY STREET WHEN CARE SUDDENLY SLOWED DOWN ALMOST RESULTING IN A COLLISION WITH VEHICLES BEHIND ME. THE ENGINE STOPPED , I RESTARTED WITH VERY LIMITED DRIVABILITY THE ETC FAILSAFE MODE KICKED IN FOR NO APPARENT REASON THIS ISSUE MUST BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED.
Incident date: Jan 15, 2016
NORMAL CLEAR WEATHER DRIVING DOWN BUSY STREET WHEN CARE SUDDENLY SLOWED DOWN ALMOST RESULTING IN A COLLISION WITH VEHICLES BEHIND ME. THE ENGINE STOPPED , I RESTARTED WITH VERY LIMITED DRIVABILITY THE ETC FAILSAFE MODE KICKED IN FOR NO APPARENT REASON THIS ISSUE MUST BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED.