Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Aug 31, 2016
WHEN ACCELERATING THE VEHICLE HESITATES ,MAKES A LOUD CLUNKING NOISE AND WHINES LIKE THE GEAR IS STUCK SHIFTS VERY HARD WHICH CAUSES THE THE VEHICLE TO LOSE POWER CAUSING SPEED TO GO TO A CRAWL, WHICH IS VERY VERY DANGEROUS IN ANY TRAFFIC ESPECIALLY, WHEN I M ON THE HIGHWAY AND IN INTERSTATE TRAFFIC. THIS HAPPENS VERY FREQUENTLY.
Incident date: May 1, 2016
SEATBELT / AIRBAG WARNING LIGHT INDICATOR IS WARNING ABOUT EITHER FAULTY SENSOR OR FAULTY BELT TENSIONER. BEGAN WHILE IN PARKED POISON AND CONTINUES PERIODICALLY WHEN IN MOTION, REGARDLESS OF SPEED. COST TO REPAIR IS EXORBITANT, NEARLY HALF THE VALUE OF THE CAR AND IS NOT GUARANTEED TO WORK IS LAST. THE AIRBAGS WILL LIKELY NOT WORTH IN THE EVENT OF ACCIDENT BUT NO WAY TO TELL UNLESS THERE IS AN A... Read more
Incident date: May 1, 2016
SEATBELT / AIRBAG WARNING LIGHT INDICATOR IS WARNING ABOUT EITHER FAULTY SENSOR OR FAULTY BELT TENSIONER. BEGAN WHILE IN PARKED POISON AND CONTINUES PERIODICALLY WHEN IN MOTION, REGARDLESS OF SPEED. COST TO REPAIR IS EXORBITANT, NEARLY HALF THE VALUE OF THE CAR AND IS NOT GUARANTEED TO WORK IS LAST. THE AIRBAGS WILL LIKELY NOT WORTH IN THE EVENT OF ACCIDENT BUT NO WAY TO TELL UNLESS THERE IS AN A... Read more
Incident date: May 1, 2016
SEATBELT / AIRBAG WARNING LIGHT INDICATOR IS WARNING ABOUT EITHER FAULTY SENSOR OR FAULTY BELT TENSIONER. BEGAN WHILE IN PARKED POISON AND CONTINUES PERIODICALLY WHEN IN MOTION, REGARDLESS OF SPEED. COST TO REPAIR IS EXORBITANT, NEARLY HALF THE VALUE OF THE CAR AND IS NOT GUARANTEED TO WORK IS LAST. THE AIRBAGS WILL LIKELY NOT WORTH IN THE EVENT OF ACCIDENT BUT NO WAY TO TELL UNLESS THERE IS AN A... Read more
Incident date: Aug 23, 2016
LOOSING POWER WHILE DRIVING WRENCH LIGHT COMES UP SAYING LOCKED. IT HAS HAPPENED 3 TIMES. TWICE 2 YEARS AGO AND ONCE ON AUGUST 23, 2016. DEALER CANNOT REPLICATE CODE. VERY DANGEROUS, ESPECIALLY WHEN GOING 60 MILES ON HIGHWAY. LINCOLN WILL NOT DO ANYTHING SAID THEY COULD NOT FIND ANYTHING WRONG? LAST TIME IT HAPPENED I WAS DRIVING 30 MILES PER HOUR. ANOTHER TIME 60 MILES PER. MANAGE TO PULL... Read more
Incident date: Sep 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFI... Read more
Incident date: Aug 29, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAGS AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Aug 29, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAGS AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 25, 2016
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE BRAKE, AIR BAG, AND TRACTION WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK ABNORMALLY AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V359001 (SUSPENSION). T... Read more
Incident date: Apr 25, 2016
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE BRAKE, AIR BAG, AND TRACTION WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK ABNORMALLY AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V359001 (SUSPENSION). T... Read more
Incident date: Aug 30, 2016
WHILE DRIVING DOWN PRESTON HWY I REAR ENDED A TRUCK IN FRONT OF ME AS I WAS UNABLE TO STOP IN TIME. POTENTIAL TOTALED CAR WITH HEAVY FRONT END DAMAGE YET THE AIR BAG NEVER DEPLOYED. 207,000 MILES ON THE CAR.
Crash
Incident date: Aug 31, 2016
VEHICLE IS STATIONARY. THE DOOR AJAR WARNING LIGHT, AT TIMES, REMAINS ON WHEN THE DOOR IS CLOSED WHICH AFFECTS SEVERAL ELECTRICAL COMPONENTS SUCH AS, AUTOMATIC DOOR LOCKS, ALARM SYSTEM, COURTESY LIGHTS AND OTHER ELECTRICAL COMPONENTS. THE DOOR HAS TO BE SLAMMED SHUT SEVERAL TIMES TO MAKE THE WARNING LIGHT GO OFF AND MAKE THE INOPERABLE COMPONENTS OPERABLE. THE CAUSE OF THIS PROBLEM APPEARS TO BE... Read more
LINCOLN
MKZ HYBRID
(2015) - POWER TRAIN
Sep 1, 2016
Incident date: Aug 23, 2016
VEHICLE WAS PARKED IN A PARKING SPACE AT A MAJOR STORE CHAIN LOCATION ALMOST LEVEL WITH A SLIGHT SLOPE TO THE REAR OF THE CAR. CAR WAS IN PARK UPON STARTING ENGINE, THEN PRESSED THE REVERSE BUTTON, TOOK FOOT OFF THE BRAKE, AND THE CAR DRIVES FORWARD INSTEAD OF REVERSE. THEN IMMEDIATELY STEPPED ON THE BRAKE. REPRESSED AND VERIFIED THAT THE REVERSE BUTTON WAS LIGHTED, THE BACK UP CAMERA WAS APPEARIN... Read more
Incident date: Jul 15, 2016
"CLOCK SPRING RECALL" MY AIR BAG EXPLODED WHEN I STARTED THE VEHICLE AND PUT IT IN DRIVE. VEHICLE FILLED WITH SMOKE, RECEIVED GASHES TO MY LEFT ARM AND WATCH WAS BLOWN OFF MY WIRST. HAD CAR TOWED TO FORD DEALER. THEY DETERMINED CRACK IN WIRE ON CLOCK SPRING CAUSED THE AIR BAG TO EXPLODE . FORD RECALLED F150'S AND LINCOLN MARK LT FOR THE CLOCK SPRING AND PAID FOR DAMAGES ON A LINCOLN NAVIGATOR... Read more
Incident date: Jul 15, 2016
"CLOCK SPRING RECALL" MY AIR BAG EXPLODED WHEN I STARTED THE VEHICLE AND PUT IT IN DRIVE. VEHICLE FILLED WITH SMOKE, RECEIVED GASHES TO MY LEFT ARM AND WATCH WAS BLOWN OFF MY WIRST. HAD CAR TOWED TO FORD DEALER. THEY DETERMINED CRACK IN WIRE ON CLOCK SPRING CAUSED THE AIR BAG TO EXPLODE . FORD RECALLED F150'S AND LINCOLN MARK LT FOR THE CLOCK SPRING AND PAID FOR DAMAGES ON A LINCOLN NAVIGATOR... Read more
Incident date: Sep 22, 2015
THE 2010 SUFFERED A CATASTROPHIC FAILURE IN THE TRANSMISSION AT 73K MILES. IT IS NOT USED AS A DELIVERY TRUCK OR FOR DIRT ROADS. WE ARE THE ORIGINAL OWNER. WHAT HAPPENED TO THIS VEHICLE IS IDENTICAL TO THE RECALL FOR RECALL NUMBER 12V190000 RECALL DATE 05/03/2012 COMPONENT POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) READ MORE AT HTTPS://WWW.CARS.COM/RECALLS/LINCOLN-NAVIGAT... Read more
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. WHEN THE FRONT PASSENGER SEAT BELT WAS REMOVED WHILE THE VEHICLE WAS IN MOTION, THE WARNING INDICATOR DID NOT ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS OPERATIN... Read more
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. WHEN THE FRONT PASSENGER SEAT BELT WAS REMOVED WHILE THE VEHICLE WAS IN MOTION, THE WARNING INDICATOR DID NOT ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS OPERATIN... Read more
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Incident date: Aug 22, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
Incident date: Aug 28, 2016
THE TRANSMISSION HAS PROBLEMS SHIFTING WHILE DRIVING AND MAKES IT DANGEROUS TO OTHER CARS AROUND ME
Incident date: May 19, 2016
FAULTY DOOR NOT OPENING FROM THE INSIDE, THERE IS A RECALL ON A LOT OF THE DOORS ON THE FORD VEHICLES BUT IT DIDN'T OPEN FOR MY VEHICLE
Incident date: Aug 19, 2016
I HAVE A 2003 LINCOLN TOWN CAR THAT I BOUGHT IN 2005, WHICH WAS STILL UNDER WARRANTY. OVER THE YEARS, I'VE HAD TO PAY FOR REPLACING THE REAR AXLES AND AXLE BEARINGS THAT WENT BAD. I SAW ON THE NHTSA WEBSITE YESTERDAY THAT THIS WAS A PROBLEM THAT RESULTED IN A RECALL OF THIS MAKE/MODEL/YEAR. I NEVER RECEIVED A RECALL NOTICE ON THIS PROBLEM, AND HAVE PAID OUT-OF-POCKET FOR THESE REPAIRS TWICE, NOT K... Read more
Incident date: Aug 19, 2016
I HAVE A 2003 LINCOLN TOWN CAR THAT I BOUGHT IN 2005, WHICH WAS STILL UNDER WARRANTY. OVER THE YEARS, I'VE HAD TO PAY FOR REPLACING THE REAR AXLES AND AXLE BEARINGS THAT WENT BAD. I SAW ON THE NHTSA WEBSITE YESTERDAY THAT THIS WAS A PROBLEM THAT RESULTED IN A RECALL OF THIS MAKE/MODEL/YEAR. I NEVER RECEIVED A RECALL NOTICE ON THIS PROBLEM, AND HAVE PAID OUT-OF-POCKET FOR THESE REPAIRS TWICE, NOT K... Read more
Incident date: Jul 22, 2016
JUST CALLED FORD MOTOR COMPANY AND THEY SAY THAT NHTSA, ISSUES THE RECALLS ,NOT FORD MOTOR COMPANY, WHY HAVEN;T YOU ISSUED ONE FOR THIS MODEL CAR? YOU WOULD THINK FORD WOULD BE CONCERNED ABOUT OUR SAFETY, THEY DON;T CARE AND NEITHER DOES NHTSA.....HOW MANY PEOPLE , INCLUDING CHILDREN MUST DIE BEFORE YOU ISSUE A SAFETY RECALL NOTICE? THATS WHY WE NEED A CHANGE IN OUR GOVERNMENT, AND VERY SOO... Read more
Incident date: Jul 22, 2016
JUST CALLED FORD MOTOR COMPANY AND THEY SAY THAT NHTSA, ISSUES THE RECALLS ,NOT FORD MOTOR COMPANY, WHY HAVEN;T YOU ISSUED ONE FOR THIS MODEL CAR? YOU WOULD THINK FORD WOULD BE CONCERNED ABOUT OUR SAFETY, THEY DON;T CARE AND NEITHER DOES NHTSA.....HOW MANY PEOPLE , INCLUDING CHILDREN MUST DIE BEFORE YOU ISSUE A SAFETY RECALL NOTICE? THATS WHY WE NEED A CHANGE IN OUR GOVERNMENT, AND VERY SOO... Read more
Incident date: Jul 22, 2016
JUST CALLED FORD MOTOR COMPANY AND THEY SAY THAT NHTSA, ISSUES THE RECALLS ,NOT FORD MOTOR COMPANY, WHY HAVEN;T YOU ISSUED ONE FOR THIS MODEL CAR? YOU WOULD THINK FORD WOULD BE CONCERNED ABOUT OUR SAFETY, THEY DON;T CARE AND NEITHER DOES NHTSA.....HOW MANY PEOPLE , INCLUDING CHILDREN MUST DIE BEFORE YOU ISSUE A SAFETY RECALL NOTICE? THATS WHY WE NEED A CHANGE IN OUR GOVERNMENT, AND VERY SOO... Read more
Incident date: Jul 22, 2014
WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY STILL REFUSE TO DO A RECALL ON OUR 2005-LINCOLN TOWN CAR.,WHY IS THIS NOT BEING FIXED? WE HAVE SPENT $1200 DOLLARS TO LOCATE THE PROBLEM AND HAVE ONE SEAT BELT REPLACED,AND AIRBAG INFLATOR. AFTER REPLACING ONE SIDE, THE OTHER SIDE NOW NEEDS REPLACING,WHICH THERE WAS NOT ANOTHER PART AVAILABLE. SO NOW IT'S ALL DISCONNECTED,AND ALL WE HAVE FOR SAFETY I... Read more
Incident date: Jul 22, 2014
WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY STILL REFUSE TO DO A RECALL ON OUR 2005-LINCOLN TOWN CAR.,WHY IS THIS NOT BEING FIXED? WE HAVE SPENT $1200 DOLLARS TO LOCATE THE PROBLEM AND HAVE ONE SEAT BELT REPLACED,AND AIRBAG INFLATOR. AFTER REPLACING ONE SIDE, THE OTHER SIDE NOW NEEDS REPLACING,WHICH THERE WAS NOT ANOTHER PART AVAILABLE. SO NOW IT'S ALL DISCONNECTED,AND ALL WE HAVE FOR SAFETY I... Read more
Incident date: Jul 22, 2014
WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY STILL REFUSE TO DO A RECALL ON OUR 2005-LINCOLN TOWN CAR.,WHY IS THIS NOT BEING FIXED? WE HAVE SPENT $1200 DOLLARS TO LOCATE THE PROBLEM AND HAVE ONE SEAT BELT REPLACED,AND AIRBAG INFLATOR. AFTER REPLACING ONE SIDE, THE OTHER SIDE NOW NEEDS REPLACING,WHICH THERE WAS NOT ANOTHER PART AVAILABLE. SO NOW IT'S ALL DISCONNECTED,AND ALL WE HAVE FOR SAFETY I... Read more
Incident date: Oct 1, 2013
CAR HAS A HARD TIME ACCELERATING/SWITCHING GEARS WHOLE DRIVING IN CITY OR ON THE HWY... CAUSING THE ENGINE TO BUCK. THIS HAS BEEN ONGOING SINCE I'VE OWNED THE CAR. AT TIMES MY AIRBAG LIGHT COMES ON. ..SOMETHING TO DO WITH THE SENSORS MALFUNCTIONING.
Incident date: Oct 1, 2013
CAR HAS A HARD TIME ACCELERATING/SWITCHING GEARS WHOLE DRIVING IN CITY OR ON THE HWY... CAUSING THE ENGINE TO BUCK. THIS HAS BEEN ONGOING SINCE I'VE OWNED THE CAR. AT TIMES MY AIRBAG LIGHT COMES ON. ..SOMETHING TO DO WITH THE SENSORS MALFUNCTIONING.
Incident date: Oct 1, 2013
CAR HAS A HARD TIME ACCELERATING/SWITCHING GEARS WHOLE DRIVING IN CITY OR ON THE HWY... CAUSING THE ENGINE TO BUCK. THIS HAS BEEN ONGOING SINCE I'VE OWNED THE CAR. AT TIMES MY AIRBAG LIGHT COMES ON. ..SOMETHING TO DO WITH THE SENSORS MALFUNCTIONING.
Incident date: May 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... Read more
Incident date: Jul 29, 2016
TAKATA RECALL I HAVE RECEIVED A LETTER IN THE MAIL ABOUT THE RECALL AND TALKED TO THE FORD DEALERSHIP AND LINCOLN AND CALLED LINCOLN ABOUT IT AND I DRIVE LITERALLY 6 HOURS A DAY 5 DAYS A WEEK IN MY CAR LONG DISTANCE I DO NOT FEEL SAFE DRIVING THIS CAR AT ALL AND I TALKED TO SOMEONE IN DETROIT MOTOR COMPANY AND THEY SAID IF ITS A ISSUE I COULD BRING IT INTO LINCOLN AND GET A LOANER UNTIL ITS FI... Read more
Incident date: May 15, 2008
TAKATA RECALL - NOTICE OF "RECALL" RECEIVED 7/29/16 TO WHICH LINCOLN MOTOR COMPANY STATED THAT THERE IS NO REMEDY AVAILABLE. IN RESEARCHING IT WAS FOUND THAT THE COMPANY PREDICTED THAT A RESOLUTION WOULD BE AVAILABLE THROUGH 2019 BY STATE IN WHICH IT WAS NOTED THAT MY STATE, CALIFORNIA, WAS NOT EVEN LISTED. I SUGGESTED THAT A COMPARABLE LOANER BE MADE AVAILABLE OR DEALER AUTHORIZATION BE EXPEDITE... Read more
Incident date: Aug 11, 2016
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE ACCELERATED TO 85 MPH. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND SLOW DOWN THE VEHICLE. THE CONTACT TURNED THE VEHICLE OFF AND ON, AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS IN... Read more
Incident date: Aug 11, 2016
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE ACCELERATED TO 85 MPH. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND SLOW DOWN THE VEHICLE. THE CONTACT TURNED THE VEHICLE OFF AND ON, AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS IN... Read more
Incident date: Jan 4, 2016
2002 LINCOLN LS , AIR BAG WARNING LIGHT CONTINUES TO STAY ON. HAVE HAD TO DRIVE CAR FOR 3 YRS LIKE THIS WHILE HAVING FEAR OF AIR BAG NOT WORKING IN CASE OF AN ACCIDENT. 3 MECHANICS HAVE TRIED TO FIX AND IT ONLY TURNS OFF FOR A FEW MIN.S AFTER THEY ATTEMPT A FIX WITH THE WIRING. THE MILEAGE THEN BEGAN ABOUT 80,007. ABOUT 1.5 YR AGO (MAY 2014) MY AC /HEATER CORE FLUID BEGAN LEAKING. IT WORSENED W... Read more
Incident date: Jan 4, 2016
2002 LINCOLN LS , AIR BAG WARNING LIGHT CONTINUES TO STAY ON. HAVE HAD TO DRIVE CAR FOR 3 YRS LIKE THIS WHILE HAVING FEAR OF AIR BAG NOT WORKING IN CASE OF AN ACCIDENT. 3 MECHANICS HAVE TRIED TO FIX AND IT ONLY TURNS OFF FOR A FEW MIN.S AFTER THEY ATTEMPT A FIX WITH THE WIRING. THE MILEAGE THEN BEGAN ABOUT 80,007. ABOUT 1.5 YR AGO (MAY 2014) MY AC /HEATER CORE FLUID BEGAN LEAKING. IT WORSENED W... Read more
Incident date: Jan 4, 2016
2002 LINCOLN LS , AIR BAG WARNING LIGHT CONTINUES TO STAY ON. HAVE HAD TO DRIVE CAR FOR 3 YRS LIKE THIS WHILE HAVING FEAR OF AIR BAG NOT WORKING IN CASE OF AN ACCIDENT. 3 MECHANICS HAVE TRIED TO FIX AND IT ONLY TURNS OFF FOR A FEW MIN.S AFTER THEY ATTEMPT A FIX WITH THE WIRING. THE MILEAGE THEN BEGAN ABOUT 80,007. ABOUT 1.5 YR AGO (MAY 2014) MY AC /HEATER CORE FLUID BEGAN LEAKING. IT WORSENED W... Read more
Incident date: Aug 8, 2016
IN 20K MILES ENTIRE CAR STOPPED WORKING AFTER IN GARAGE OVER WEEKEND AND NO LIGHTS WERE ON, NO ISSUE WAS FOUND INITIALLY BUT BATTERY WAS CHANGED ONCE IN A NEW CAR IN LESS THAN 2 YEARS. CAN CAN SHUT OFF IN THE MIDDLE OF DRIVING?
Incident date: Aug 8, 2016
IN 20K MILES ENTIRE CAR STOPPED WORKING AFTER IN GARAGE OVER WEEKEND AND NO LIGHTS WERE ON, NO ISSUE WAS FOUND INITIALLY BUT BATTERY WAS CHANGED ONCE IN A NEW CAR IN LESS THAN 2 YEARS. CAN CAN SHUT OFF IN THE MIDDLE OF DRIVING?
Incident date: Aug 8, 2016
IN 20K MILES ENTIRE CAR STOPPED WORKING AFTER IN GARAGE OVER WEEKEND AND NO LIGHTS WERE ON, NO ISSUE WAS FOUND INITIALLY BUT BATTERY WAS CHANGED ONCE IN A NEW CAR IN LESS THAN 2 YEARS. CAN CAN SHUT OFF IN THE MIDDLE OF DRIVING?
Incident date: Aug 4, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER SIDE DOOR SWUNG OPEN WITHOUT WARNING. THE CONTACT HAD TO HOLD THE DOOR CLOSED IN ORDER TO DRIVE THE VEHICLE. THE FAILURE OCCURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE... Read more
Incident date: Aug 9, 2016
BRAKE PEDAL HAS GONE TO THE FLOOR TWICE WITH NO BRAKES ON THE HIGHWAY
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY LOCKED AND UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY LOCKED AND UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.