Showing 18,739 complaints for LINCOLN
Incident date: May 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
... VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Oct 1, 2013
CAR HAS A HARD TIME ACCELERATING/SWITCHING GEARS WHOLE DRIVING IN CITY OR ON THE HWY... CAUSING THE ENGINE TO BUCK. THIS HAS BEEN ONGOING SINCE I'VE OWNED THE CAR. AT TIMES MY AIRBAG LIGHT COMES ON. ..SOMETHING TO DO WITH THE SENSORS MALFUNCTIONING.
Incident date: Oct 1, 2013
CAR HAS A HARD TIME ACCELERATING/SWITCHING GEARS WHOLE DRIVING IN CITY OR ON THE HWY... CAUSING THE ENGINE TO BUCK. THIS HAS BEEN ONGOING SINCE I'VE OWNED THE CAR. AT TIMES MY AIRBAG LIGHT COMES ON. ..SOMETHING TO DO WITH THE SENSORS MALFUNCTIONING.
Incident date: Oct 1, 2013
CAR HAS A HARD TIME ACCELERATING/SWITCHING GEARS WHOLE DRIVING IN CITY OR ON THE HWY... CAUSING THE ENGINE TO BUCK. THIS HAS BEEN ONGOING SINCE I'VE OWNED THE CAR. AT TIMES MY AIRBAG LIGHT COMES ON. ..SOMETHING TO DO WITH THE SENSORS MALFUNCTIONING.
Incident date: Jul 29, 2016
TAKATA RECALL I HAVE RECEIVED A LETTER IN THE MAIL ABOUT THE RECALL AND TALKED TO THE FORD DEALERSHIP AND LINCOLN AND CALLED LINCOLN ABOUT IT AND I DRIVE LITERALLY 6 HOURS A DAY 5 DAYS A WEEK IN MY CAR LONG DISTANCE I DO NOT FEEL SAFE DRIVING THIS CAR AT ALL AND I TALKED TO SOMEONE IN DETROIT MOTOR COMPANY AND THEY SAID IF ITS A ISSUE I COULD BRING IT INTO LINCOLN AND GET A LOANER UNTIL ITS FI
... XED THEY TOLD ME IT COULD TAKE UP TO 12 MONTHS JUST TO GET THE PARTS. I LIVE IN FLORIDA INSIDE MY CAR WHEN IT SITS IT GETS UP TO 130 DEGREES IN MY CAR AND I JUST DO NOT FEEL SAFE DRIVING THIS CAR AT ALL TO THE POINT WHERE ITS TAKING MY CONCENTRATION OFF THE ROAD FROM WHAT SHE TOLD ME CAN I TAKE MY CAR TO LINCOLN TO GET A LOANER AND LET MY CAR SIT?Read more
Incident date: May 15, 2008
TAKATA RECALL - NOTICE OF "RECALL" RECEIVED 7/29/16 TO WHICH LINCOLN MOTOR COMPANY STATED THAT THERE IS NO REMEDY AVAILABLE. IN RESEARCHING IT WAS FOUND THAT THE COMPANY PREDICTED THAT A RESOLUTION WOULD BE AVAILABLE THROUGH 2019 BY STATE IN WHICH IT WAS NOTED THAT MY STATE, CALIFORNIA, WAS NOT EVEN LISTED. I SUGGESTED THAT A COMPARABLE LOANER BE MADE AVAILABLE OR DEALER AUTHORIZATION BE EXPEDITE
... D TO DISABLE THE AIR BAG. LINCOLN RESPONSE DATED 8/5/16 WAS RECEIVED 8/13/16 IN WHICH THE COMPANY MERELY STATED "AT THIS POINT, THE GUIDELINES FOR THIS RECALL DO NOT INCLUDE A LOANER VEHICLE". IN THAT THE COMPANY DID NOT ELABORATE ON "THE GUIDELINES" NOR RESPOND TO WHETHER OR NOT THE LEGISLATION TO DISABLE THE BAG HAS BEEN LEGISLATED I AM IN RECEIPT OF A NON-RESPONSE AND CERTAINLY SEE THAT THIS IS NOT ANYTHING THAT COULD BE CONSIDERED A "RECALL". FURTHER DOES THE COMPANY AND NHTSA EXPECT THE OWNER OF THESE VEHICLES TO CONTINUE TO DRIVE AND OCCUPY THESE LETHAL VEHICLES?Read more
Incident date: Aug 11, 2016
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE ACCELERATED TO 85 MPH. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND SLOW DOWN THE VEHICLE. THE CONTACT TURNED THE VEHICLE OFF AND ON, AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS IN
... FORMED THAT THE ELECTRONIC VALVE IN THE FUEL INJECTOR SEIZED IN THE OPEN POSITION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Aug 11, 2016
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE ACCELERATED TO 85 MPH. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND SLOW DOWN THE VEHICLE. THE CONTACT TURNED THE VEHICLE OFF AND ON, AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS IN
... FORMED THAT THE ELECTRONIC VALVE IN THE FUEL INJECTOR SEIZED IN THE OPEN POSITION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Jan 4, 2016
2002 LINCOLN LS , AIR BAG WARNING LIGHT CONTINUES TO STAY ON. HAVE HAD TO DRIVE CAR FOR 3 YRS LIKE THIS WHILE HAVING FEAR OF AIR BAG NOT WORKING IN CASE OF AN ACCIDENT. 3 MECHANICS HAVE TRIED TO FIX AND IT ONLY TURNS OFF FOR A FEW MIN.S AFTER THEY ATTEMPT A FIX WITH THE WIRING. THE MILEAGE THEN BEGAN ABOUT 80,007. ABOUT 1.5 YR AGO (MAY 2014) MY AC /HEATER CORE FLUID BEGAN LEAKING. IT WORSENED W
... HEN AC WAS TURNED HIGH, TOOK ABOUT 2 MONTHS BEFORE BURNING SMELL WAS CONTINUOUSLY COMING FROM ENGINE AFTER RUNNING AC AND FLUID WAS ALWAYS DRIPPING. 6 MONTHS (JAN 2016) AGO MY BRAKE PEDAL BEGAN FLUTTERING WHEN DEPRESSED. I HAD THE CONTROL ARMS, BALL JOINTS AND BRAKES/ROTORS REPLACED. THE BRAKE PEDAL STILL FLUTTERS WHEN SLOWING FROM 30 MPH QUICKLY. MY LINCOLN LS MILEAGE IS 86,605Read more
Incident date: Jan 4, 2016
2002 LINCOLN LS , AIR BAG WARNING LIGHT CONTINUES TO STAY ON. HAVE HAD TO DRIVE CAR FOR 3 YRS LIKE THIS WHILE HAVING FEAR OF AIR BAG NOT WORKING IN CASE OF AN ACCIDENT. 3 MECHANICS HAVE TRIED TO FIX AND IT ONLY TURNS OFF FOR A FEW MIN.S AFTER THEY ATTEMPT A FIX WITH THE WIRING. THE MILEAGE THEN BEGAN ABOUT 80,007. ABOUT 1.5 YR AGO (MAY 2014) MY AC /HEATER CORE FLUID BEGAN LEAKING. IT WORSENED W
... HEN AC WAS TURNED HIGH, TOOK ABOUT 2 MONTHS BEFORE BURNING SMELL WAS CONTINUOUSLY COMING FROM ENGINE AFTER RUNNING AC AND FLUID WAS ALWAYS DRIPPING. 6 MONTHS (JAN 2016) AGO MY BRAKE PEDAL BEGAN FLUTTERING WHEN DEPRESSED. I HAD THE CONTROL ARMS, BALL JOINTS AND BRAKES/ROTORS REPLACED. THE BRAKE PEDAL STILL FLUTTERS WHEN SLOWING FROM 30 MPH QUICKLY. MY LINCOLN LS MILEAGE IS 86,605Read more
Incident date: Jan 4, 2016
2002 LINCOLN LS , AIR BAG WARNING LIGHT CONTINUES TO STAY ON. HAVE HAD TO DRIVE CAR FOR 3 YRS LIKE THIS WHILE HAVING FEAR OF AIR BAG NOT WORKING IN CASE OF AN ACCIDENT. 3 MECHANICS HAVE TRIED TO FIX AND IT ONLY TURNS OFF FOR A FEW MIN.S AFTER THEY ATTEMPT A FIX WITH THE WIRING. THE MILEAGE THEN BEGAN ABOUT 80,007. ABOUT 1.5 YR AGO (MAY 2014) MY AC /HEATER CORE FLUID BEGAN LEAKING. IT WORSENED W
... HEN AC WAS TURNED HIGH, TOOK ABOUT 2 MONTHS BEFORE BURNING SMELL WAS CONTINUOUSLY COMING FROM ENGINE AFTER RUNNING AC AND FLUID WAS ALWAYS DRIPPING. 6 MONTHS (JAN 2016) AGO MY BRAKE PEDAL BEGAN FLUTTERING WHEN DEPRESSED. I HAD THE CONTROL ARMS, BALL JOINTS AND BRAKES/ROTORS REPLACED. THE BRAKE PEDAL STILL FLUTTERS WHEN SLOWING FROM 30 MPH QUICKLY. MY LINCOLN LS MILEAGE IS 86,605Read more
Incident date: Aug 8, 2016
IN 20K MILES ENTIRE CAR STOPPED WORKING AFTER IN GARAGE OVER WEEKEND AND NO LIGHTS WERE ON, NO ISSUE WAS FOUND INITIALLY BUT BATTERY WAS CHANGED ONCE IN A NEW CAR IN LESS THAN 2 YEARS. CAN CAN SHUT OFF IN THE MIDDLE OF DRIVING?
Incident date: Aug 8, 2016
IN 20K MILES ENTIRE CAR STOPPED WORKING AFTER IN GARAGE OVER WEEKEND AND NO LIGHTS WERE ON, NO ISSUE WAS FOUND INITIALLY BUT BATTERY WAS CHANGED ONCE IN A NEW CAR IN LESS THAN 2 YEARS. CAN CAN SHUT OFF IN THE MIDDLE OF DRIVING?
Incident date: Aug 8, 2016
IN 20K MILES ENTIRE CAR STOPPED WORKING AFTER IN GARAGE OVER WEEKEND AND NO LIGHTS WERE ON, NO ISSUE WAS FOUND INITIALLY BUT BATTERY WAS CHANGED ONCE IN A NEW CAR IN LESS THAN 2 YEARS. CAN CAN SHUT OFF IN THE MIDDLE OF DRIVING?
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY LOCKED AND UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY LOCKED AND UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY LOCKED AND UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.
Incident date: Aug 9, 2016
BRAKE PEDAL HAS GONE TO THE FLOOR TWICE WITH NO BRAKES ON THE HIGHWAY
Incident date: Aug 4, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER SIDE DOOR SWUNG OPEN WITHOUT WARNING. THE CONTACT HAD TO HOLD THE DOOR CLOSED IN ORDER TO DRIVE THE VEHICLE. THE FAILURE OCCURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE
... AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 02/03/17*LJRead more
Incident date: Aug 8, 2016
TAKATA RECALL; I HAVE CONTACTED MY DEALERSHIP AND THEY SAID THEIR IS NOTHING THEY CAN DO AT THIS TIME. I WANT SOMETHING TO BE DONE. I AM PREGNANT AND HAVE A 2 1/2 YEARS OLD IN THE CAR. I WOULD A REMEDY TO THIS ISSUE THAT DOES NOT PUT MY FAMILY AND I AT RISK OF DEATH!
Incident date: Aug 2, 2016
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE STATIONARY, THE REAR OF THE VEHICLE FRACTURED. THE CONTACT NOTICED OIL COMING FROM THE REAR END OF THE VEHICLE AND THE TRACTION CONTROL LIGHT REMAINED ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION) AS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISS
... UE. THE FAILURE MILEAGE WAS 140,140.Read more
Incident date: Jul 24, 2016
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FUEL GAUGE DID NOT INDICATE THE ACCURATE AMOUNT OF FUEL IN THE VEHICLE. IN ADDITION, THE HAZARD LIGHTS FAILED TO ILLUMINATE PROPERLY AND THE SPEED CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO
... DIAGNOSED THAT THE ENGINE FAILED AND THE FUEL PUMP AND FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.Read more
Incident date: Jul 24, 2016
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FUEL GAUGE DID NOT INDICATE THE ACCURATE AMOUNT OF FUEL IN THE VEHICLE. IN ADDITION, THE HAZARD LIGHTS FAILED TO ILLUMINATE PROPERLY AND THE SPEED CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO
... DIAGNOSED THAT THE ENGINE FAILED AND THE FUEL PUMP AND FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.Read more
Incident date: Jul 24, 2016
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FUEL GAUGE DID NOT INDICATE THE ACCURATE AMOUNT OF FUEL IN THE VEHICLE. IN ADDITION, THE HAZARD LIGHTS FAILED TO ILLUMINATE PROPERLY AND THE SPEED CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO
... DIAGNOSED THAT THE ENGINE FAILED AND THE FUEL PUMP AND FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.Read more
Incident date: Aug 2, 2016
WHILE TRAVELING ON THE THE HIGHWAY THE ENGINE WENT TO LOW IDLE. THE PLACES THE OPERATOR IN A VERY PRECARIOUS SITUATION WHEN TRYING TO NAVIGATE THE CAR TO TO THE SHOULDER OF THE ROAD. AT ISSUE WAS THE THROTTLE BODY. FORD AND LINCOLN SEEM TO KNOW THAT THERE IS AN ISSUE. THERE SHOULD BE A SERVICE BULLETIN OR A RECALL FOR THE ISSUE. FORD HAS NOTHING UP ON THEIR WEB SITE.
Incident date: Aug 4, 2016
VEHICLES WIPERS WILL NOT CUT OFF. WIPER MOTOR SMOKES BAD FROM UNDER HOOD.
Incident date: Aug 1, 2016
1999 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO VEHICLE AIR CONDITIONER SYSTEM MALFUNCTION AND REPAIR COST ISSUES. *SMD THE CONSUMER STATED WHEN SHE TURNED ON THE AIR CONDITION, IT WAS BLOWING OUT HOT AIR. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A CONDENSER. *JB
Incident date: Mar 11, 2014
SEAT BELTS IN REAR ARE ALL LOCKING UP AND WILL NOT ALLOW FOR PASSENGERS IN BACK TO BE BUCKLED PROPERLY
Incident date: Jul 29, 2016
TRAVELING DOWN INTERSTATE AT 70 MPH, WHEN VEHICLE LOST POWER. SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. NO RESPONSE TO THE GAS PEDAL. TURNED OFF VEHICLE AND RESTARTED AND IT OPERATED NORMALLY FOR ABOUT 10 MINUTES. 11000 MILES ON AN 8 MONTH OLD MKX. SERIOUS SAFETY ISSUE.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE
... . VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jul 1, 2016
LETTER FROM CONGRESSMAN WITTMAN ON BEHALF OF CONSTITUENT RE 2007 LINCOLN MKZ PASSENGER FRONTAL AIRBAG INFLATOR RECALL ( ATTN: C.R."BUTCH" DOWNEY). *SMD THE CONSUMER WANTED AN EXPLANATION AS TO WHY THE RECALL WAS DELAYED AND WITHHELD BY THE FEDERAL GOVERNMENT. RECALL # 16V384000. *JB
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA
... RTS NOT AVAILABLE.Read more
Incident date: Jul 25, 2016
SUDDEN LACK OF THROTTLE CONTROL. THREE TIMES DURING OUR TRIP THE PAST TWO WEEKS FROM FLORIDA TO MARYLAND AND BACK, GOING 75 MPH ON INTERSTATE 95, THE ENGINE SUDDENLY DROPPED TO 1000 RPM AND ALL THROTTLE CONTROL WAS LOST. MY WIFE NEARLY HAD AN ACCIDENT TRYING QUICKLY TO GET TO THE SHOULDER. I WAS NEARLY RE-ENDED BY AN ESCALADE AS MY VEHICLE SO QUICKLY DECELERATED. TWO TIMES A WRENCH APPEARED AND A
... DRIVER AIRBAG WARNING. THE THIRD TIME WE GOT THE SERVICE ENGINE SOON LIGHT. EACH TIME I WAS ABLE TO SHUT DOWN THE CAR AND RESTART IT, BUT I DECIDED TO INTERRUPT OUR TRIP AND SEEK HELP AT THE NEAREST LINCOLN DEALER. THIS WAS ON MONDAY, JULY 25. THE DEALER WAS LAFAYETTE IN FAYETTEVILLE, NC, A LINCOLN/FORD DEALERSHIP. [XXX], THE SERVICE ADVISOR, AND [XXX] (LAST NAME ?), THE SERVICE MANAGER I BELIEVE, IMMEDIATELY CAME TO OUR AID. [XXX] DIAGNOSED THE PROBLEM WITH A DIAGNOSTIC TOOL, WHILE [XXX] WORKED US INTO THEIR BUSY SCHEDULE. THE FAILURE WAS THE THROTTLE BODY WHICH [XXX] SAID IS AN ALL TOO COMMON RECENT PROBLEM ON OUR V-6 ENGINE USED IN FORDS AND LINCOLNS. THEIR SERVICE AND PROFESSIONALISM WAS EXTREMELY APPRECIATED AND THEY HAD US BACK ON THE ROAD IN A LITTLE OVER TWO HOURS. I SENT THEM A THANK YOU IN THEIR SURVEY REQUEST. WE MET ANOTHER COUPLE AT THE DEALERSHIP THAT SUFFERED THE SAME PROBLEM, ONLY THEY WERE NOT ABLE TO RESTART IT AND HAD TO BE TOWED OFF I 95 TO THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jul 29, 2016
THERE HAS RECENTLY BEEN A RECALL ON FORD/LINCOLN TRUCKS FOR THE BRAKE BOOSTERS BEING BAD. I HAVE A 2008 LINCOLN MKX AND MY BRAKE BOOSTER STARTED MAKING A NOISE LAST WEEK. I TOOK IT IN TO A MECHANIC AND HE TOLD ME THE BRAKE BOOSTER WAS FAILING BUT IT MAY NOT GO OUT FOR 6 MONTH OR EVEN YEARS. YOU NEVER KNOW. HOWEVER, I WOULD LIKE TO KNOW IF SOMEONE IS LOOKING INTO THIS OR IF I CAN REQUEST THIS SINCE
... I HAVE NOT YET RECEIVED A NOTICE FOR MY 2008 LINCOLN MKX AND IT IS A FAULTY PART.Read more
Incident date: Aug 1, 2016
I JUST BOUGHT THIS CAR A COUPLE OF MONTHS AGO USED. A FEW WEEKS AGO THE LOW TIRE PRESSURE LIGHT CAME ON. I WAS TOLD I NEEDED NEW TIRES SO I BOUGHT NEW TIRES AND THE LAST WEEK THE LIGHT CAME ON TWICE. I WAS JUST TOLD THAT I NOW NEED TO BUY NEW RIMS BECAUSE THE FACTORY ONES ARE NO GOOD. THEY ARE PEELING AND NOW MAKING THE NEW TIRES LEAK AIR. THIS ISN'T MONEY I WAS EXPECTING TO SPEND. THEY NEED TO PU
... T BETTER RIMS ON THE TIRE SO PEOPLE DON'T KEEP HAVING A SIMPLE ISSUE IF THE COMPANY WOULD BETTER MAKE THEM.Read more
Incident date: Jul 25, 2016
DRIVER SIDE DOOR WOULD NOT LATCH, UNTIL I PULLED UP ON THE DOOR HANDLE AND STUCK A SCREWDRIVER IN LATCH AREA TO PULL LATCH TO OPEN POSITION
Incident date: Jul 25, 2016
I WAS ON I 10 HEADED WEST WHEN ALL OF A SUDDEN I LOST THE ABILITY TO ACCELERATE. I HAD A VERY SHORT AMOUNT OF TIME TO CROSS 4 LANES OF TRAFFIC TO GET TO THE RIGHT SHOULDER (WHICH WAS VERY SMALL). SO THERE I SAT. I COULD NOT GET OUT OF THE CAR ON EITHER SIDE. THE CEMENT BARRIER BLOCKED THE PASSENGER SIDE AND TRAFFIC WAS SPEEDING BY ON THE DRIVER SIDE. IT TOOK ALMOST 45 MINUTES FOR A TOW TRUCK TO AR
... RIVE. SCARY!!!Read more
Incident date: Jul 16, 2016
TRAVELING DOWN INTERSTATE @ 70 MPH, WHEN VEHICLE WENT TO "COAST MODE" . SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. ABSOLUTELY NO RESPONSE TO THE GAS PEDAL. PARKED ON SIDE OF ROAD, WHEN PLACED IN DRIVE THE CAR WOULD MOVE IN IDLE MODE ONLY. 5700 MILES ON 4 MONTH OLD MKX. THROTTLE BODY ASSEMBLY WAS REQUIRED TO BE REPLACED
Incident date: Jul 18, 2016
UNINTENDED ACCELERATOR FIRST HAPPENED APPROXIMATELY 18 MONTHS AGO. I TOOK MY VEHICLE TO A FORD DEALER TO HAVE A BRAKE RECALL DONE AND TOLD THEM THAT I WENT TO STOP AT A RED LIGHT AND SOMETHING MADE THE ACCELERATOR STICK FORCING ME TO JUMP A CURB AND RUN AT A HIGH SPEED THROUGH AN EMPTY LOT IN FRONT OF OUR LIBRARY AND THEN BACK OVER ANOTHER CURB AND OUT ONTO ANOTHER ROAD. I PUT BOTH FEET ON THE B
... RAKE AND KEPT PUSHING; IT FINALLY STOPPED. THE SERVICE DEPARTMENT TOLD ME THEY DID A DIAGNOSTIC TEST ON THE CAR AND THEY COULD NOT FIND NOTHING WRONG WITH IT. ON JULY 18, 2016 I WAS PULLING INTO A PARKING SPOT AND AS I TOOK MY FOOT OFF THE ACCELERATOR TO BRAKE AGAIN MY VEHICLE ACCELERATED BY ITSELF FORCING THE CAR TO JUMP THE CURB AND PLOW INTO A 4-FOOT HEDGE. THE CAR STOPPED ON TOP OF THE HEDGES. I AM ATTACHING A PICTURE. HAD THE CAR NOT BEEN STOPPED BY THE HEDGE ' THERE WAS AN EIGHT LANE ROAD IN FRONT OF MY CAR AND I DARE NOT THINK ABOUT WHAT WOULD HAVE HAPPENED HAD THE CAR GONE STRAIGHT INTO TRAFFIC. I DO NOT KNOW WHAT COMPONENT OR SYSTEM CREATED THIS UNSAFE RISK.Read more
Crash
Incident date: Jan 12, 2016
THE 20" ALUMINUM WHEELS ON MY VEHICLE ARE PROGRESSIVELY CORRODING AND THE CORROSION HAS NOW ADVANCED TO THE WHEEL FLANGE WHICH SEALS WITH THE TIRE BEAD. AS A RESULT, TIRE PRESSURE DEFLATES AT AN EVER INCREASING RATE. I HAVE BECOME CONCERNED ABOUT SAFETY, ESPECIALLY AT HIGH SPEED DRIVING. IT APPEARS THAT AS MORE CORROSION OCCURS, TIRE DEFLATION ALSO OCCURS AT A FASTER RATE. THESE ARE VERY EXPEN
... SIVE OPTIONAL WHEELS WHICH SHOULD NOT BE CORRODING.Read more
Incident date: Jul 19, 2016
AIRBAGS DID NOT DEPLOY IN HARD IMPACT
Crash
3 injured
Incident date: Jul 10, 2016
2016 LINCOLN MKX HAS STALLED NUMEROUS TIMES. WE LEFT HOME AND HAD DRIVEN ABOUT A MILE IN OUR SUBDIVISION WHEN I SLOWED FOR AND STOPPED AT STOP SIGN. THE ENGINE SHUDDERED AND SHOOK, ENGINE REVOLUTIONS SLOWED DOWN. SPED UP, SLOWED DOWN AND ENGINE QUIT. THE MESSAGE, "FULL ACCESSORY POWER ACTIVE' DISPLAYED ON THE DASH AND MY WIFE GOT A PAD AND PENCIL AND COPIED IT DOWN FOR ME. THIS WAS THE SECOND TIME
... THAT HAS HAPPENED AND EVIDENTLY WAS THE SAME MESSAGE DISPLAYED WHEN THE ENGINE QUIT WHILE WE WERE ON VACATION IN NEW ORLEANS. CHECKED THE INTERNET AND FOUND SEVERAL INSTANCES TO THIS HAPPENING DUE TO A COMPUTER GLITCH. FORD HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME. DO WE HAVE TO GET KILLED BEFORE FORD CORRECTS THEIR FAULTY COMPUTERS? TO MAKE MATTERS WORSE, I HAD SCHEDULED AND APPOINTMENT WITH MY DEALER, DROVE 31 MILES, ONLY TO FIND OUT THE SERVICE DEPARTMENT HAD NO KNOWLEDGE OF MY APPOINTMENT. SPOKE WITH THE SERVICE MANAGER ON 21 JULY AND HE TOLD ME HE WOULD SEND ME AN EMAIL BY THE END OF THE WEEK. WELL THE END OF THE WEEK IS HERE AND I'VE NOT HEARD ANYTHING YET. IT IS MY UNDERSTANDING THAT THE MKX IS A GLORIFIED FORD EDGE AND THAT THE STALLING PROBLEMS WERE ON-GOING FOR SEVERAL YEARS.Read more
Incident date: Jul 10, 2016
2016 LINCOLN MKX HAS STALLED NUMEROUS TIMES. WE LEFT HOME AND HAD DRIVEN ABOUT A MILE IN OUR SUBDIVISION WHEN I SLOWED FOR AND STOPPED AT STOP SIGN. THE ENGINE SHUDDERED AND SHOOK, ENGINE REVOLUTIONS SLOWED DOWN. SPED UP, SLOWED DOWN AND ENGINE QUIT. THE MESSAGE, "FULL ACCESSORY POWER ACTIVE' DISPLAYED ON THE DASH AND MY WIFE GOT A PAD AND PENCIL AND COPIED IT DOWN FOR ME. THIS WAS THE SECOND TIME
... THAT HAS HAPPENED AND EVIDENTLY WAS THE SAME MESSAGE DISPLAYED WHEN THE ENGINE QUIT WHILE WE WERE ON VACATION IN NEW ORLEANS. CHECKED THE INTERNET AND FOUND SEVERAL INSTANCES TO THIS HAPPENING DUE TO A COMPUTER GLITCH. FORD HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME. DO WE HAVE TO GET KILLED BEFORE FORD CORRECTS THEIR FAULTY COMPUTERS? TO MAKE MATTERS WORSE, I HAD SCHEDULED AND APPOINTMENT WITH MY DEALER, DROVE 31 MILES, ONLY TO FIND OUT THE SERVICE DEPARTMENT HAD NO KNOWLEDGE OF MY APPOINTMENT. SPOKE WITH THE SERVICE MANAGER ON 21 JULY AND HE TOLD ME HE WOULD SEND ME AN EMAIL BY THE END OF THE WEEK. WELL THE END OF THE WEEK IS HERE AND I'VE NOT HEARD ANYTHING YET. IT IS MY UNDERSTANDING THAT THE MKX IS A GLORIFIED FORD EDGE AND THAT THE STALLING PROBLEMS WERE ON-GOING FOR SEVERAL YEARS.Read more
Incident date: Jul 10, 2016
2016 LINCOLN MKX HAS STALLED NUMEROUS TIMES. WE LEFT HOME AND HAD DRIVEN ABOUT A MILE IN OUR SUBDIVISION WHEN I SLOWED FOR AND STOPPED AT STOP SIGN. THE ENGINE SHUDDERED AND SHOOK, ENGINE REVOLUTIONS SLOWED DOWN. SPED UP, SLOWED DOWN AND ENGINE QUIT. THE MESSAGE, "FULL ACCESSORY POWER ACTIVE' DISPLAYED ON THE DASH AND MY WIFE GOT A PAD AND PENCIL AND COPIED IT DOWN FOR ME. THIS WAS THE SECOND TIME
... THAT HAS HAPPENED AND EVIDENTLY WAS THE SAME MESSAGE DISPLAYED WHEN THE ENGINE QUIT WHILE WE WERE ON VACATION IN NEW ORLEANS. CHECKED THE INTERNET AND FOUND SEVERAL INSTANCES TO THIS HAPPENING DUE TO A COMPUTER GLITCH. FORD HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME. DO WE HAVE TO GET KILLED BEFORE FORD CORRECTS THEIR FAULTY COMPUTERS? TO MAKE MATTERS WORSE, I HAD SCHEDULED AND APPOINTMENT WITH MY DEALER, DROVE 31 MILES, ONLY TO FIND OUT THE SERVICE DEPARTMENT HAD NO KNOWLEDGE OF MY APPOINTMENT. SPOKE WITH THE SERVICE MANAGER ON 21 JULY AND HE TOLD ME HE WOULD SEND ME AN EMAIL BY THE END OF THE WEEK. WELL THE END OF THE WEEK IS HERE AND I'VE NOT HEARD ANYTHING YET. IT IS MY UNDERSTANDING THAT THE MKX IS A GLORIFIED FORD EDGE AND THAT THE STALLING PROBLEMS WERE ON-GOING FOR SEVERAL YEARS.Read more
Incident date: Jul 21, 2016
WHILE IN MOTION ON HIGHWAY, THERE WAS A REAR HUMMING NOISE, I ALSO NOTICED LOW GAS MILEAGE. WHILE MAKING A VISUAL INSPECTION, I SMELLED GEAR OIL, OBSERVED GEAR OIL AROUND OUTER RIM , INSIDE ROTOR/ BRAKE CALIPER AREA. (RIGHT REAR WHEEL) SINCE I TRAVEL 40 MILES ROUND TRIP TO WORK ON I-10. AN ACCIDENT COULD OF OCCURRED, HURTING MYSELF AND OTHER PEOPLE.
Incident date: May 20, 2016
HEATED/COOL SEAT MODULE BURNING, IGNITION COIL, 4X4 (4-WHEEL DRIVE SYSTEM) , WINDSHIELD WIPER MOTOR LINKAGE TRANSMISSION , ENGINE LIGHT CAME ON , HEATED HEAT STOPPED WORKING , CHANGED ENTIRE 4X4 SYSTEM AND IT STILL GOES INTO 4 WHEEL DRIVE BY ITSELF
Incident date: May 20, 2016
HEATED/COOL SEAT MODULE BURNING, IGNITION COIL, 4X4 (4-WHEEL DRIVE SYSTEM) , WINDSHIELD WIPER MOTOR LINKAGE TRANSMISSION , ENGINE LIGHT CAME ON , HEATED HEAT STOPPED WORKING , CHANGED ENTIRE 4X4 SYSTEM AND IT STILL GOES INTO 4 WHEEL DRIVE BY ITSELF
Incident date: May 20, 2016
HEATED/COOL SEAT MODULE BURNING, IGNITION COIL, 4X4 (4-WHEEL DRIVE SYSTEM) , WINDSHIELD WIPER MOTOR LINKAGE TRANSMISSION , ENGINE LIGHT CAME ON , HEATED HEAT STOPPED WORKING , CHANGED ENTIRE 4X4 SYSTEM AND IT STILL GOES INTO 4 WHEEL DRIVE BY ITSELF
Incident date: Jun 27, 2016
TIRES LOSE AIR ALL THE TIME. I EVEN BOUGHT BRAND NEW TIRES AND IT STILL HAPPENS. CURRENT MECHANIC ADVISE ITS THE WHEELS. THEY ARE ORIGINAL TO THE CAR AND I AM BEING TOLD ITS DUE TO THE WHEELS. NOW I AM SPENDING MONEY TO "CLEAN" THEM. NOT SURE IF IT WILL HELP BUT THIS SEEMS TO BE A WIDE SPREAD PROBLEM.
Incident date: Jul 13, 2016
MY WIFE LOST ALL POWER WHILE DRIVING DOWN HIGHWAY ON JULY 13 2016. SHE WAS ABLE TO PULL OVER IN TRAFFIC TO AVOID MAJOR ACCIDENT FROM THIS LOSS OF POWER. WAS ABLE TO START CAR AFTER A FEW MINUTES. CHECK ENGINE LIGHT WAS ON. SHE CALLED AND I INSTRUCTED HER TO GO FORD IMMEDIATELY. MET HER THERE AND THEY MADE THIS A PRIORITY. THROTTLE BODY REPLACED AND BACK TO US THE NEXT DAY. MILEAGE WAS ONLY 5264 WH
... EN THIS HAPPENED. WE LOVE THIS CAR. THERE SHOULD BE A RECALL ASAP.Read more