Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jan 27, 2016
"FAILURE OF ELECTRIC POWER STEERING ASSIST"- MY VEHICLE IS NOT SHOWING UP WHEN LOOKING FOR MY VIN NUMBER BUT IT CLEARLY HAS THIS ISSUE. WHILE DRIVING I RECEIVED A SERVICE POWER STEERING NOW MESSAGE AND THE STEERING WHEEL IS NO LONGER EASY TO TURN. RECALL NUMBER 15V340000. *TR
Incident date: Jul 31, 2016
IN JULY OF 2016 RCIEVED RECALL NOTICE FROM LINCOLN MOTOR COMPANY . IMMEDIATELY CONTACTED SERVICE DEALER FOR SERVICE OF THIS AIR BAG RECALL (16V-384). WAS TOLD THAT THE PARTS FOR THIS CORRECTION WERE NOT AVAILABLE AND I WOULD BE NOTIFIED AS SOON AS THEY WERE PROVIDED TO OURISMAN LINCOLN OF ALEXANDRIA AND COULD BE SERVICED. GIVEN THE SERIOUS NATURE AND RISK OF FATAL INJURY OF THIS DEFECT I AM CONCE... Read more
Incident date: Jul 1, 2016
TAKATA RECALL I FEEL LIKE I SHOULD HAVE HEARD BY NOW WHEN THE MANUFACTURER IS GOING TO REPLACE THE PASSENGER FRONTAL AIRBAG INFLATOR IN MY VEHICLE? I HAVE A ZEPHYR 2006 AND IT'S 2017 AND STILL NO UPDATE ON WHEN THEY ARE GOING TO REPLACE THE DEFECTIVE PART. WHY DOES IT TAKE SO LONG? THIS IS MY COMPLAINT.
Incident date: Jan 31, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 18, 2017
TIRE PRESSURE GOES DOWN QUICKLY. I SET TIRE PRESSURE AND WITHIN 2 DAYS THE TIRE PRESSURE WARNING LIGHT COMES ON. VEHICLE BECOMES UN STABLE AT SPEED AND IS DIFFICULT TO CONTROL. I WAS DRIVING AND IT WAS DIFFICULT TO CONTROL THE DIRECTION OF THE VEHICLE ALL OF A SUDDEN. MY MECHANIC SAYS THE CHROME FINISH ON THE WHEELS HAS CORRODED AT THE BEAD AREAS WHERE THE TIRE MOUNTS AND CAUSES FAST TIRE PRESS... Read more
Incident date: Jan 18, 2017
TIRE PRESSURE GOES DOWN QUICKLY. I SET TIRE PRESSURE AND WITHIN 2 DAYS THE TIRE PRESSURE WARNING LIGHT COMES ON. VEHICLE BECOMES UN STABLE AT SPEED AND IS DIFFICULT TO CONTROL. I WAS DRIVING AND IT WAS DIFFICULT TO CONTROL THE DIRECTION OF THE VEHICLE ALL OF A SUDDEN. MY MECHANIC SAYS THE CHROME FINISH ON THE WHEELS HAS CORRODED AT THE BEAD AREAS WHERE THE TIRE MOUNTS AND CAUSES FAST TIRE PRESS... Read more
Incident date: Jan 5, 2017
DOOR AJAR WARNING - I HAVE HAD TO REPLACE BOTH MY DRIVER'S DOOR LATCH AND THE LEFT REAR DOOR LATCH IN THE PAST 4 MONTHS. WHEN THE LEFT REAR DOOR AJAR WARNING LIGHT CAME ON INTERIOR LIGHTS WOULD STAY ON OR THE SECURITY ALARM WOULD GO OFF AT RANDOM TIMES OF THE DAY OR NIGHT. I REPLACED THE DOOR LATCH PROBLEM SOLVED. THEN THE DOOR AJAR WARNING FOR THE DRIVERS DOOR STARTED COMING ON EARLIER THE MONTH ... Read more
Incident date: May 12, 2016
TAKATA RECALL FOR AIRBAGS AND THERE IS STILL NO RESOLUTION. DRIVING WITH DEFECTED PARTS THAT COULD RESULT IN SERIOUS INJURY OR DEATH. *TR
Incident date: Jan 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PRO... Read more
Incident date: Oct 23, 2016
TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT THERE WERE CRACKS ON THE DASHBOARD THAT WERE APPROXIMATELY 4 INCHES LONG CAUSING THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE CONTACT HAD THE VEHICLE DIAGNOSED BY THE DEALER AND THEY SUGGESTED AN INDEPENDENT MECHANIC DUE TO THE COST OF THE REPAIR. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIRS WERE DECLINED ... Read more
Incident date: Oct 23, 2016
TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT THERE WERE CRACKS ON THE DASHBOARD THAT WERE APPROXIMATELY 4 INCHES LONG CAUSING THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE CONTACT HAD THE VEHICLE DIAGNOSED BY THE DEALER AND THEY SUGGESTED AN INDEPENDENT MECHANIC DUE TO THE COST OF THE REPAIR. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIRS WERE DECLINED ... Read more
Incident date: Jan 19, 2017
WHEN ABS ENGAGES, THE BRAKE PEDAL BECOMES REALLY SQUISHY, AND HAS TO BE PUSHED TO THE FLOOR IN ORDER TO STOP THE VEHICLE. DOESN'T FEEL LIKE IT WOULD BE ABLE TO STOP IN EMERGENCY SITUATION. HAS BEEN HAPPENING FOR YEARS, BUT HASN'T BEEN AN ISSUE IN DRY CALIFORNIA. NOTE CALIFORNIA IS WET, AND IT HAPPENS ALL THE TIME. ABS SEEMS OVERLY EAGER TO ENGAGE, AND THIS CONDITION TAKES DAYS BEFORE BRAKE PEDAL S... Read more
Incident date: Sep 5, 2016
FAULTY ELECTRICAL SYSTEM CAUSES THE CAR TO CUT OFF! STALL! FOR SEVERAL MINUTES AND THEN IT STARTS BACK UP. I HAVE BEEN STRANDED FIVE TIMES!
Incident date: Jan 2, 2017
I HAVE A GAS LEAK AROUND MY GAS TANK SEAL SMELL GAS AFTER EVERY FILL UP AND YOU CAN SEE GAS ON THE TANK WHEN YOU LOOK UNDER CAR FORD SAYS THAT THERE IS NO RECALL I HAD A FORD EDGE THAT DID THE SAME THING
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO... Read more
Incident date: Mar 5, 2016
THE PASSENGER SIDE HEADLIGHT ALLOWS WATER TO LEAK INTO IT AND THEREFORE SHORTS OUT ELECTRICAL ITEMS. SO FAR I HAVE HAD ISSUES WITH MY BATTERY, THE STARTER FUSE, AND THE TAIL LIGHT FUSE. REPLACING THE HEADLIGHT ASSEMBLY IS THE ONLY WAY FOR ME TO HAVE TAILLIGHTS AGAIN ON THIS VEHICLE. I WAS ALMOST REAR ENDED ON THE FREEWAY ONE NIGHT BECAUSE MY TAILLIGHT FUSE SHORTED OUT DURING THE DRIVE. THE WAT... Read more
Incident date: Jan 13, 2017
VEHICLE PARKED AT RESTAURANT, WHEN CAME BACK OUT THE DOORS WERE UNLOCKED, THE WINDOWS WERE DOWN AND THE SUNROOF WAS OPEN. THIS HAS HAPPENED THREE DIFFERENT TIMES.
Incident date: Dec 7, 2016
SOFT AND LONG TRAVEL BRAKE PEDDLE, OCCASIONALLY PEDDLE WILL TRAVEL ALL THE WAY TO THE FLOOR. SCARY STOPPING. INTERMITTENT PEDDLE TRAVEL. SOMETIMES CORRECTED WITH HEAVY PUMPING. NEVER KNOW WHICH BRAKE PEDDLE WILL OCCUR. SPONGY PEDDLE FEEL CAN OCCUR ON STOPPING AND CAN ALSO BE FELT WHEN IN PARK OR COMING TO A STOP. WIFE CRASHED INTO GARAGE.
Crash
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DIS... Read more
Incident date: Jul 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFAC... Read more
LINCOLN
MKZ HYBRID
(2011) - AIR BAGS
Jan 13, 2017
Incident date: Jan 13, 2017
TAKATA RECALL - DIMINISHED TRADE IN VALUE
Incident date: Jan 12, 2017
"TAKATA RECALL" RECEIVED NOTIFICATION FROM FORD-LINCOLN-MERCURY OVER 1 YEAR AGO. HAS NOT BEEN FIXED. THIS IS A 2007 VEHICLE AND WE HAVE DRIVEN IT FOR A LONG TIME WITH THIS DANGEROUS ISSUE.
Incident date: Jul 1, 2006
TAKATA RECALL.. RECEIVED LETTER OF INTENT TO REPLACE AIRBAG LAST YEAR. HAVE NOT BEEN CONTACTED FOR REPAIR.
Incident date: Sep 12, 2016
TL* THE CONTACT OWNS A 2011 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT MA... Read more
Incident date: Dec 30, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS STOPPED, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Incident date: Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/02/17*LJ *CN
Incident date: Aug 31, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. PARTS DISTRIBUTION DISCO... Read more
Incident date: Jun 1, 2016
TAKATA RECALL. RECEIVED EMAIL THERE IS RECALL ON MY MKZ ON JUNE 1,2016. JULY 22,2016 I RECEIVED A LETTER THERE TO VERIFY THIS RECALL. LINCOLN DEALER HERE IN MEMPHIS TOLD ME THE PROBLEM WOULD BE FIXED IN OCTOBER OR NOVEMBER OF 2016. NOW I AM TOLD THEY DO NOT KNOW WHEN THIS RECALL WILL BE CORRECTED. THIS IS DOBBS FORD / LINCOLN AT WOLFCHASE,7925 STAGE RD.MEMPHIS ,TN. 38133. THIS IS DISGUSTING.... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Jan 5, 2017
"ENGINE RECALL" ONCE I TRY TO STICK IT IN PARK, IT TELLS ME TRANSMISSION IS NOT IN PARK! DOES THIS EVERY TIME I TRY TO PUT IT IN PARK! MY CAR ISN'T EVEN 2 YEARS OLD YET AND JUST HIT 30,000 MILES! VERY FRUSTRATING!
Incident date: Jan 5, 2017
"ENGINE RECALL" ONCE I TRY TO STICK IT IN PARK, IT TELLS ME TRANSMISSION IS NOT IN PARK! DOES THIS EVERY TIME I TRY TO PUT IT IN PARK! MY CAR ISN'T EVEN 2 YEARS OLD YET AND JUST HIT 30,000 MILES! VERY FRUSTRATING!
Incident date: Jan 8, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. AFTER DRIVING OVER BLACK ICE AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKES HESITATED TO RESPOND AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. THE FAILURE RECURRED ON DRY PAVEMENT ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 140,000. THE VIN W... Read more
Incident date: Jun 15, 2016
TAKATA RECALL A YEAR AGO, BUT DEALER STILL SAYS NO PARTS AVAILABLE FOR PASSENGER SIDE AIRBAG.
Incident date: Sep 1, 2016
BRAKES WERE INTERMITTENTLY FAILING TO WORK. WHEN THEY MOST OFTEN FAILED WAS AFTER HITTING A POT HOLE OR SMALL BUMP IN THE ROAD APPROACHING A SITUATION TO STOP WITH THE FOOT ON THE BRAKE PEDAL. THE ABS SYSTEM WOULD KICK IN AND THE BRAKE PEDAL WOULD GO TO THE FLOOR LOSING PRESSURE AND BRAKING. I HAVE HAD SEVERAL NEAR MISS ACCIDENTS AND HAVE BLOWN STOP SIGNS AND RED LIGHTS BECAUSE OF THIS ISSUE. HAD... Read more
Incident date: Jan 1, 2017
TAKATA RECALL: NEED REPLACEMENT ASAP!
Incident date: Jun 13, 2016
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 10 MPH OVER A POTHOLE, THE BRAKES FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Incident date: Dec 17, 2016
WATER PUMP FAILURE: LINCOLN MKX 2007 DRIVING DOWN THE ROAD AT APPROXIMATELY 55 MPH, CAR WAS RUNNING GREAT AS USUAL WHEN SUDDENLY I LOST ALL POWER EXCEPT LIGHTS. AT THAT SPEED, THANKFULLY I HAD ENOUGH TIME TO GET OVER TWO LANES OF TRAFFIC WITH NO POWER AND COAST OFF THE ROAD. I HAD TO CAR TOWED TO A LOCAL MECHANIC WHERE MASTER CERTIFIED TECHNICIANS ARE WORKING TO REPLACE MY ENGINE. THE CAR HAD JU... Read more
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING 65 MPH SPEED AND TAKE YOUR FOOT OF THE GAS PEDAL AND CAR CONTINUES TO GO 65 MPH ALL OF SUDDEN NO POWER STEERING OR POWER BRAKES. IN ADDITION, THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.
Incident date: Dec 12, 2016
EXCESSIVE BRAKE PEDAL TRAVEL OR SOFT PEDAL WHICH REQUIRES GREATER FOOT FORCE TO INSURE SAFE STOPPING. THIS OCCURS WHEN THE CAR IS IN MOTION.
Incident date: Oct 15, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTI... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VE... Read more
Incident date: Dec 6, 2016
MY 2001 LINCOLN TOWNCAR SIGNATURE ,. GAS IN FUEL AND DROVE 3 MILES IN PARK. THE CAR LITTLE EXHAUST, I PROCEEDED TO THE LIGHT AND THERMOSTATS HEATING NEEDLE TO HOT. I MOVE TO NEXT, LIGHT, AIR CONDITION ON TO COOL DOWN. IMMEDIATELY LEFT TURN INTO CYPRESS RESTAURANT. PARKING, TURN OFF, COOL DOWN, AND NEXT OPEN BY FRIEND WHO NEEDED GO THE DOCTOR. CALLED AAA PULL TO THE SHOP. ESTIMATED , CAN NOT REPA... Read more
Incident date: Dec 6, 2016
MY 2001 LINCOLN TOWNCAR SIGNATURE ,. GAS IN FUEL AND DROVE 3 MILES IN PARK. THE CAR LITTLE EXHAUST, I PROCEEDED TO THE LIGHT AND THERMOSTATS HEATING NEEDLE TO HOT. I MOVE TO NEXT, LIGHT, AIR CONDITION ON TO COOL DOWN. IMMEDIATELY LEFT TURN INTO CYPRESS RESTAURANT. PARKING, TURN OFF, COOL DOWN, AND NEXT OPEN BY FRIEND WHO NEEDED GO THE DOCTOR. CALLED AAA PULL TO THE SHOP. ESTIMATED , CAN NOT REPA... Read more
Incident date: Dec 6, 2016
MY 2001 LINCOLN TOWNCAR SIGNATURE ,. GAS IN FUEL AND DROVE 3 MILES IN PARK. THE CAR LITTLE EXHAUST, I PROCEEDED TO THE LIGHT AND THERMOSTATS HEATING NEEDLE TO HOT. I MOVE TO NEXT, LIGHT, AIR CONDITION ON TO COOL DOWN. IMMEDIATELY LEFT TURN INTO CYPRESS RESTAURANT. PARKING, TURN OFF, COOL DOWN, AND NEXT OPEN BY FRIEND WHO NEEDED GO THE DOCTOR. CALLED AAA PULL TO THE SHOP. ESTIMATED , CAN NOT REPA... Read more
Incident date: Dec 26, 2016
ENGINE STARTED TO MISS AND LOST POWER HAD TO PULL OFF ROAD IMMEDIATELY. COIL SHORTED OUT SO BADLY MECHANIC SAID IT COULD HAVE CAUGHT FIRE! DATE OF TROUBLE 12-26-15. AFTER SPENDING $1600 TO REPLACE ALL 6 COILS PER THE TSB REQUIREMENTS AND SPARK PLUGS ETC STILL NOT WORKING BECAUSE OF BAD PCM UNIT THAT HAS TO BE FIXED AND REPROGRAMMED! ANOTHER $1100! PLEASE CONSIDER THIS A SAFETY HAZARD! I WAS A SING... Read more
Incident date: Dec 26, 2016
ENGINE STARTED TO MISS AND LOST POWER HAD TO PULL OFF ROAD IMMEDIATELY. COIL SHORTED OUT SO BADLY MECHANIC SAID IT COULD HAVE CAUGHT FIRE! DATE OF TROUBLE 12-26-15. AFTER SPENDING $1600 TO REPLACE ALL 6 COILS PER THE TSB REQUIREMENTS AND SPARK PLUGS ETC STILL NOT WORKING BECAUSE OF BAD PCM UNIT THAT HAS TO BE FIXED AND REPROGRAMMED! ANOTHER $1100! PLEASE CONSIDER THIS A SAFETY HAZARD! I WAS A SING... Read more