Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Apr 11, 2016
THE BRAKES DO NOT FUNCTION PROPERLY. THE PEDAL FEEL IS SPONGY AND THE PEDAL TRAVEL IS EXCESSIVE (3-4") BEFORE THE BRAKES START TO SLOW THE VEHICLE DOWN. BRAKES WERE FULLY BLED TO ENSURE OLD FLUID WITH TOO MUCH MOISTURE IN IT WASN'T THE PROBLEM. THIS ACTION DIDN'T FIX THE PROBLEM. JUST HAD A FORD DEALER REPLACE THE MASTER CYLINDER--THAT DID NOT CORRECT THE PROBLEM. AFTER CONDUCTING A WEB SEARC... Read more
Incident date: Jul 20, 2016
THE LATCH ON THE FRONT PASSENGER DOOR DOES NOT CLOSE PROPERLY, UNLESS YOU ADJUST IT MANUALLY. IT HAPPENS WHENEVER THE DOOR IS OPENED AND CLOSED.
Incident date: Sep 9, 2016
AIR BAG CLOCKSPRING DEFECTIVE. VEHICLE NEEDS CLOCKSPRING REPLACEMENT AS AIRBAGS CURRENTLY WILL NOT INFLATE IN THE EVENT OF AN ACCIDENT.
Incident date: Sep 2, 2016
CAR STOPS WHILE DRIVING AND PTS HAVE LEAKS
Incident date: Sep 2, 2016
CAR STOPS WHILE DRIVING AND PTS HAVE LEAKS
Incident date: Aug 11, 2016
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER AND FAILED TO RESTART. THE ALL WHEEL DRIVE INDICATOR ILLUMINATED. THE CONTACT CALLED FOR ROADSIDE ASSISTANCE, BUT THE VEHICLE RESTARTED BEFORE THEY ARRIVED. THE FAILURE RECURRED ON THE WAY TO THE DEALER, BUT THE VEHICLE RESTARTED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS ... Read more
Incident date: Jan 4, 2016
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED TO CHECK THE HEAD LAMP SYSTEM AND "SEE MANUAL ON THE DISPLAY" DISPLAYED ON THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER REPROGRAMMED THE HCM, BUT THE WARNING INDICATOR FLASHED SEVERAL TIMES AGAIN MONTHS LATER. THE... Read more
Incident date: Jan 4, 2016
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED TO CHECK THE HEAD LAMP SYSTEM AND "SEE MANUAL ON THE DISPLAY" DISPLAYED ON THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER REPROGRAMMED THE HCM, BUT THE WARNING INDICATOR FLASHED SEVERAL TIMES AGAIN MONTHS LATER. THE... Read more
Incident date: Sep 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Jul 1, 2016
TAKATA RECALL: I RECEIVED A NOTICE THAT MY CAR IS INVOLVED IN THE MASSIVE TAKATA RECALL A COUPLE OF MONTHS AGO, AND HERE IT IS SEPTEMBER, AND I HAVEN'T BEEN CONTACTED TO GET THIS CORRECTED. THE RISK OF METAL FRAGMENTS HITTING A PASSENGER IS UNSETTLING TO SAY THE LEAST. WHY IS THIS TAKING SO LONG TO GET RECTIFIED? GOD FORBID I AM INVOLVED IN A FRONT END COLLISION WITH A PASSENGER. PLEASE ADVISE... Read more
Incident date: Sep 7, 2016
I WAS DRIVING ALONG AND ALL OF A SUDDEN MY POWER STERRING WENT OUT, ALMOST HAD A ACCIDENT
Incident date: Sep 4, 2016
I WAS ON MY WAY HOME FROM A TRIP OUT OF STATE WHEN I WAS DRIVING I CAN FEEL THAT IT WAS SOMETHING WRONG WITH THE STEERING WHEEL IT WAS KIND OF STIFF. AS I CONTINUED TO DRIVE IT GOT WORSE TO THE POINT TO WHERE IT HAD A MIND OF ITS ON AND THE LIGHT CAME ON SAYING LOSS OF POWER WHEEL STEERING. I THEN GOT OFF ON AN EXIT THINKING I NEEDED POWER STEERING FLUID STOP AT AN ORILEYS STORE AND BOUGHT SOME TO... Read more
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN MARK LT. WHILE DRIVING 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE MIGHT BE A FAILURE WITH THE AIR BAG MODULE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Incident date: Jun 16, 2014
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, EXHAUST FUMES ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE VEHICLE'S UNDERCARRIAGE WAS COATED WITH A SEALANT; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFI... Read more
Incident date: Jun 17, 2016
THE VEHICLE WHEN ACCELERATING LETS EXHAUST AND CARBON MONOXIDE INTO CAR INTERIOR. TOOK THE SUV TO DEALER AND HAS BEEN WORKED ON SEVERAL TIMES WITH NO FIX. FORD MOTOR COMPANY FIELD ENGINEER WAS UNABLE TO FINE AND RECOMMEND A REPAIR. ASKED FORD TO REPURCHASE VEHICLE BUT THEY REFUSED SAYING ITS NORM FOR THE SUV. THEY DID NOT GIVE ANY REGULATIONS OR ANYTHING THAT WOULD SUPPORT THIS AS WE SHOULD ... Read more
Incident date: Jun 17, 2016
THE VEHICLE WHEN ACCELERATING LETS EXHAUST AND CARBON MONOXIDE INTO CAR INTERIOR. TOOK THE SUV TO DEALER AND HAS BEEN WORKED ON SEVERAL TIMES WITH NO FIX. FORD MOTOR COMPANY FIELD ENGINEER WAS UNABLE TO FINE AND RECOMMEND A REPAIR. ASKED FORD TO REPURCHASE VEHICLE BUT THEY REFUSED SAYING ITS NORM FOR THE SUV. THEY DID NOT GIVE ANY REGULATIONS OR ANYTHING THAT WOULD SUPPORT THIS AS WE SHOULD ... Read more
Incident date: Jun 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT... Read more
Incident date: Aug 31, 2016
WHEN ACCELERATING THE VEHICLE HESITATES ,MAKES A LOUD CLUNKING NOISE AND WHINES LIKE THE GEAR IS STUCK SHIFTS VERY HARD WHICH CAUSES THE THE VEHICLE TO LOSE POWER CAUSING SPEED TO GO TO A CRAWL, WHICH IS VERY VERY DANGEROUS IN ANY TRAFFIC ESPECIALLY, WHEN I M ON THE HIGHWAY AND IN INTERSTATE TRAFFIC. THIS HAPPENS VERY FREQUENTLY.
Incident date: Aug 31, 2016
WHEN ACCELERATING THE VEHICLE HESITATES ,MAKES A LOUD CLUNKING NOISE AND WHINES LIKE THE GEAR IS STUCK SHIFTS VERY HARD WHICH CAUSES THE THE VEHICLE TO LOSE POWER CAUSING SPEED TO GO TO A CRAWL, WHICH IS VERY VERY DANGEROUS IN ANY TRAFFIC ESPECIALLY, WHEN I M ON THE HIGHWAY AND IN INTERSTATE TRAFFIC. THIS HAPPENS VERY FREQUENTLY.
Incident date: May 1, 2016
SEATBELT / AIRBAG WARNING LIGHT INDICATOR IS WARNING ABOUT EITHER FAULTY SENSOR OR FAULTY BELT TENSIONER. BEGAN WHILE IN PARKED POISON AND CONTINUES PERIODICALLY WHEN IN MOTION, REGARDLESS OF SPEED. COST TO REPAIR IS EXORBITANT, NEARLY HALF THE VALUE OF THE CAR AND IS NOT GUARANTEED TO WORK IS LAST. THE AIRBAGS WILL LIKELY NOT WORTH IN THE EVENT OF ACCIDENT BUT NO WAY TO TELL UNLESS THERE IS AN A... Read more
Incident date: May 1, 2016
SEATBELT / AIRBAG WARNING LIGHT INDICATOR IS WARNING ABOUT EITHER FAULTY SENSOR OR FAULTY BELT TENSIONER. BEGAN WHILE IN PARKED POISON AND CONTINUES PERIODICALLY WHEN IN MOTION, REGARDLESS OF SPEED. COST TO REPAIR IS EXORBITANT, NEARLY HALF THE VALUE OF THE CAR AND IS NOT GUARANTEED TO WORK IS LAST. THE AIRBAGS WILL LIKELY NOT WORTH IN THE EVENT OF ACCIDENT BUT NO WAY TO TELL UNLESS THERE IS AN A... Read more
Incident date: May 1, 2016
SEATBELT / AIRBAG WARNING LIGHT INDICATOR IS WARNING ABOUT EITHER FAULTY SENSOR OR FAULTY BELT TENSIONER. BEGAN WHILE IN PARKED POISON AND CONTINUES PERIODICALLY WHEN IN MOTION, REGARDLESS OF SPEED. COST TO REPAIR IS EXORBITANT, NEARLY HALF THE VALUE OF THE CAR AND IS NOT GUARANTEED TO WORK IS LAST. THE AIRBAGS WILL LIKELY NOT WORTH IN THE EVENT OF ACCIDENT BUT NO WAY TO TELL UNLESS THERE IS AN A... Read more
Incident date: Aug 23, 2016
LOOSING POWER WHILE DRIVING WRENCH LIGHT COMES UP SAYING LOCKED. IT HAS HAPPENED 3 TIMES. TWICE 2 YEARS AGO AND ONCE ON AUGUST 23, 2016. DEALER CANNOT REPLICATE CODE. VERY DANGEROUS, ESPECIALLY WHEN GOING 60 MILES ON HIGHWAY. LINCOLN WILL NOT DO ANYTHING SAID THEY COULD NOT FIND ANYTHING WRONG? LAST TIME IT HAPPENED I WAS DRIVING 30 MILES PER HOUR. ANOTHER TIME 60 MILES PER. MANAGE TO PULL... Read more
Incident date: Sep 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFI... Read more
Incident date: Apr 25, 2016
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE BRAKE, AIR BAG, AND TRACTION WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK ABNORMALLY AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V359001 (SUSPENSION). T... Read more
Incident date: Apr 25, 2016
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE BRAKE, AIR BAG, AND TRACTION WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK ABNORMALLY AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V359001 (SUSPENSION). T... Read more
Incident date: Aug 29, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAGS AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Aug 29, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAGS AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Aug 31, 2016
VEHICLE IS STATIONARY. THE DOOR AJAR WARNING LIGHT, AT TIMES, REMAINS ON WHEN THE DOOR IS CLOSED WHICH AFFECTS SEVERAL ELECTRICAL COMPONENTS SUCH AS, AUTOMATIC DOOR LOCKS, ALARM SYSTEM, COURTESY LIGHTS AND OTHER ELECTRICAL COMPONENTS. THE DOOR HAS TO BE SLAMMED SHUT SEVERAL TIMES TO MAKE THE WARNING LIGHT GO OFF AND MAKE THE INOPERABLE COMPONENTS OPERABLE. THE CAUSE OF THIS PROBLEM APPEARS TO BE... Read more
LINCOLN
MKZ HYBRID
(2015) — POWER TRAIN
Sep 1, 2016
Incident date: Aug 23, 2016
VEHICLE WAS PARKED IN A PARKING SPACE AT A MAJOR STORE CHAIN LOCATION ALMOST LEVEL WITH A SLIGHT SLOPE TO THE REAR OF THE CAR. CAR WAS IN PARK UPON STARTING ENGINE, THEN PRESSED THE REVERSE BUTTON, TOOK FOOT OFF THE BRAKE, AND THE CAR DRIVES FORWARD INSTEAD OF REVERSE. THEN IMMEDIATELY STEPPED ON THE BRAKE. REPRESSED AND VERIFIED THAT THE REVERSE BUTTON WAS LIGHTED, THE BACK UP CAMERA WAS APPEARIN... Read more
Incident date: Aug 30, 2016
WHILE DRIVING DOWN PRESTON HWY I REAR ENDED A TRUCK IN FRONT OF ME AS I WAS UNABLE TO STOP IN TIME. POTENTIAL TOTALED CAR WITH HEAVY FRONT END DAMAGE YET THE AIR BAG NEVER DEPLOYED. 207,000 MILES ON THE CAR.
Crash
Incident date: Jul 15, 2016
"CLOCK SPRING RECALL" MY AIR BAG EXPLODED WHEN I STARTED THE VEHICLE AND PUT IT IN DRIVE. VEHICLE FILLED WITH SMOKE, RECEIVED GASHES TO MY LEFT ARM AND WATCH WAS BLOWN OFF MY WIRST. HAD CAR TOWED TO FORD DEALER. THEY DETERMINED CRACK IN WIRE ON CLOCK SPRING CAUSED THE AIR BAG TO EXPLODE . FORD RECALLED F150'S AND LINCOLN MARK LT FOR THE CLOCK SPRING AND PAID FOR DAMAGES ON A LINCOLN NAVIGATOR... Read more
Incident date: Jul 15, 2016
"CLOCK SPRING RECALL" MY AIR BAG EXPLODED WHEN I STARTED THE VEHICLE AND PUT IT IN DRIVE. VEHICLE FILLED WITH SMOKE, RECEIVED GASHES TO MY LEFT ARM AND WATCH WAS BLOWN OFF MY WIRST. HAD CAR TOWED TO FORD DEALER. THEY DETERMINED CRACK IN WIRE ON CLOCK SPRING CAUSED THE AIR BAG TO EXPLODE . FORD RECALLED F150'S AND LINCOLN MARK LT FOR THE CLOCK SPRING AND PAID FOR DAMAGES ON A LINCOLN NAVIGATOR... Read more
Incident date: Sep 22, 2015
THE 2010 SUFFERED A CATASTROPHIC FAILURE IN THE TRANSMISSION AT 73K MILES. IT IS NOT USED AS A DELIVERY TRUCK OR FOR DIRT ROADS. WE ARE THE ORIGINAL OWNER. WHAT HAPPENED TO THIS VEHICLE IS IDENTICAL TO THE RECALL FOR RECALL NUMBER 12V190000 RECALL DATE 05/03/2012 COMPONENT POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) READ MORE AT HTTPS://WWW.CARS.COM/RECALLS/LINCOLN-NAVIGAT... Read more
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. WHEN THE FRONT PASSENGER SEAT BELT WAS REMOVED WHILE THE VEHICLE WAS IN MOTION, THE WARNING INDICATOR DID NOT ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS OPERATIN... Read more
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. WHEN THE FRONT PASSENGER SEAT BELT WAS REMOVED WHILE THE VEHICLE WAS IN MOTION, THE WARNING INDICATOR DID NOT ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS OPERATIN... Read more
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Incident date: Aug 22, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
Incident date: Aug 28, 2016
THE TRANSMISSION HAS PROBLEMS SHIFTING WHILE DRIVING AND MAKES IT DANGEROUS TO OTHER CARS AROUND ME
Incident date: May 19, 2016
FAULTY DOOR NOT OPENING FROM THE INSIDE, THERE IS A RECALL ON A LOT OF THE DOORS ON THE FORD VEHICLES BUT IT DIDN'T OPEN FOR MY VEHICLE
Incident date: Aug 19, 2016
I HAVE A 2003 LINCOLN TOWN CAR THAT I BOUGHT IN 2005, WHICH WAS STILL UNDER WARRANTY. OVER THE YEARS, I'VE HAD TO PAY FOR REPLACING THE REAR AXLES AND AXLE BEARINGS THAT WENT BAD. I SAW ON THE NHTSA WEBSITE YESTERDAY THAT THIS WAS A PROBLEM THAT RESULTED IN A RECALL OF THIS MAKE/MODEL/YEAR. I NEVER RECEIVED A RECALL NOTICE ON THIS PROBLEM, AND HAVE PAID OUT-OF-POCKET FOR THESE REPAIRS TWICE, NOT K... Read more
Incident date: Aug 19, 2016
I HAVE A 2003 LINCOLN TOWN CAR THAT I BOUGHT IN 2005, WHICH WAS STILL UNDER WARRANTY. OVER THE YEARS, I'VE HAD TO PAY FOR REPLACING THE REAR AXLES AND AXLE BEARINGS THAT WENT BAD. I SAW ON THE NHTSA WEBSITE YESTERDAY THAT THIS WAS A PROBLEM THAT RESULTED IN A RECALL OF THIS MAKE/MODEL/YEAR. I NEVER RECEIVED A RECALL NOTICE ON THIS PROBLEM, AND HAVE PAID OUT-OF-POCKET FOR THESE REPAIRS TWICE, NOT K... Read more
Incident date: Jul 22, 2016
JUST CALLED FORD MOTOR COMPANY AND THEY SAY THAT NHTSA, ISSUES THE RECALLS ,NOT FORD MOTOR COMPANY, WHY HAVEN;T YOU ISSUED ONE FOR THIS MODEL CAR? YOU WOULD THINK FORD WOULD BE CONCERNED ABOUT OUR SAFETY, THEY DON;T CARE AND NEITHER DOES NHTSA.....HOW MANY PEOPLE , INCLUDING CHILDREN MUST DIE BEFORE YOU ISSUE A SAFETY RECALL NOTICE? THATS WHY WE NEED A CHANGE IN OUR GOVERNMENT, AND VERY SOO... Read more
Incident date: Jul 22, 2016
JUST CALLED FORD MOTOR COMPANY AND THEY SAY THAT NHTSA, ISSUES THE RECALLS ,NOT FORD MOTOR COMPANY, WHY HAVEN;T YOU ISSUED ONE FOR THIS MODEL CAR? YOU WOULD THINK FORD WOULD BE CONCERNED ABOUT OUR SAFETY, THEY DON;T CARE AND NEITHER DOES NHTSA.....HOW MANY PEOPLE , INCLUDING CHILDREN MUST DIE BEFORE YOU ISSUE A SAFETY RECALL NOTICE? THATS WHY WE NEED A CHANGE IN OUR GOVERNMENT, AND VERY SOO... Read more
Incident date: Jul 22, 2016
JUST CALLED FORD MOTOR COMPANY AND THEY SAY THAT NHTSA, ISSUES THE RECALLS ,NOT FORD MOTOR COMPANY, WHY HAVEN;T YOU ISSUED ONE FOR THIS MODEL CAR? YOU WOULD THINK FORD WOULD BE CONCERNED ABOUT OUR SAFETY, THEY DON;T CARE AND NEITHER DOES NHTSA.....HOW MANY PEOPLE , INCLUDING CHILDREN MUST DIE BEFORE YOU ISSUE A SAFETY RECALL NOTICE? THATS WHY WE NEED A CHANGE IN OUR GOVERNMENT, AND VERY SOO... Read more
Incident date: Jul 22, 2014
WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY STILL REFUSE TO DO A RECALL ON OUR 2005-LINCOLN TOWN CAR.,WHY IS THIS NOT BEING FIXED? WE HAVE SPENT $1200 DOLLARS TO LOCATE THE PROBLEM AND HAVE ONE SEAT BELT REPLACED,AND AIRBAG INFLATOR. AFTER REPLACING ONE SIDE, THE OTHER SIDE NOW NEEDS REPLACING,WHICH THERE WAS NOT ANOTHER PART AVAILABLE. SO NOW IT'S ALL DISCONNECTED,AND ALL WE HAVE FOR SAFETY I... Read more
Incident date: Jul 22, 2014
WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY STILL REFUSE TO DO A RECALL ON OUR 2005-LINCOLN TOWN CAR.,WHY IS THIS NOT BEING FIXED? WE HAVE SPENT $1200 DOLLARS TO LOCATE THE PROBLEM AND HAVE ONE SEAT BELT REPLACED,AND AIRBAG INFLATOR. AFTER REPLACING ONE SIDE, THE OTHER SIDE NOW NEEDS REPLACING,WHICH THERE WAS NOT ANOTHER PART AVAILABLE. SO NOW IT'S ALL DISCONNECTED,AND ALL WE HAVE FOR SAFETY I... Read more
Incident date: Jul 22, 2014
WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY STILL REFUSE TO DO A RECALL ON OUR 2005-LINCOLN TOWN CAR.,WHY IS THIS NOT BEING FIXED? WE HAVE SPENT $1200 DOLLARS TO LOCATE THE PROBLEM AND HAVE ONE SEAT BELT REPLACED,AND AIRBAG INFLATOR. AFTER REPLACING ONE SIDE, THE OTHER SIDE NOW NEEDS REPLACING,WHICH THERE WAS NOT ANOTHER PART AVAILABLE. SO NOW IT'S ALL DISCONNECTED,AND ALL WE HAVE FOR SAFETY I... Read more