Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Oct 8, 2016
SHIFTER KNOB ON 03 AVIATOR BROKE OFF. THE SHIFTER WAS LOCKED IN DRIVE, HAD TO SHUT OFF VEHICLE AND BRACE THE TIRES FROM ROLLING ON AN INCLINE. WITH MY CHILD IN THE CAR WITH ME. SCARY!!!!!! THE PROBLEM IS A PLASTIC PIECE BROKE IN THE SHIFTER COLUMN. HAS YET TO BE FIXED. QUOTED $900 TO FIX. ALSO THE LIFTGATE CRACKED AT THE LINCOLN EMBLEM WITCH I WAS TOLD THAT IT HOLDS THE GLASS IN PLACE AND IT ... Read more
Incident date: Oct 8, 2016
SHIFTER KNOB ON 03 AVIATOR BROKE OFF. THE SHIFTER WAS LOCKED IN DRIVE, HAD TO SHUT OFF VEHICLE AND BRACE THE TIRES FROM ROLLING ON AN INCLINE. WITH MY CHILD IN THE CAR WITH ME. SCARY!!!!!! THE PROBLEM IS A PLASTIC PIECE BROKE IN THE SHIFTER COLUMN. HAS YET TO BE FIXED. QUOTED $900 TO FIX. ALSO THE LIFTGATE CRACKED AT THE LINCOLN EMBLEM WITCH I WAS TOLD THAT IT HOLDS THE GLASS IN PLACE AND IT ... Read more
Incident date: Oct 11, 2016
WHEN MY CAR IS TURNED ON AND STATIONARY WITH ALL DOORS CLOSED, THE DASH GIVES ME A WARNING THAT SAYS THE DRIVER SIDE REAR DOOR IS AJAR, WHEN AGAIN, IT IS CLOSED.
Incident date: Oct 8, 2016
I HEARD ABOUT A RECALL OF CERTAIN LINCOLN MKT'S WITH THE ECOBOOST ENGINE BACK IN AUGUST. THERE WAS MENTION THAT THERE WAS A PROBLEM WITH THE FUEL INJECTOR AND THAT THE CAR COULD POTENTIALLY STALL. I PROMPTLY MADE AN APPOINTMENT TO TAKE MY CAR INTO THE DEALERSHIP. WHEN THERE, THEY TOLD ME THEY DIDN'T HAVE THE PARTS AND HAD NO IDEA WHAT TO EVEN ORDER; THAT I SHOULD WAIT FOR A NOTICE FROM FORD/LIN... Read more
Incident date: Sep 14, 2016
JUST OVER 5 YR WARRANTY AND ONLY 39K MILES OF 50K WARRANTY, WHEN PARKED, DRIVER'S DOOR LOCKING SYSTEM STOPPED WORKING PREVENTING DRIVER FROM OPENING DOOR TO EXIT WITHOUT ROLLING DOWN WINDOW WITH EXTREME DIFFICULTY AND/OR INABILITY IN PULLING OUTSIDE DOOR HANDLE. TO EXIT IN NML CASE OR IN CASE OF COLLISION. LINCOLN SVC REP STATES IT IS A NORMAL OCCURRENCE AND WILL COST $480.00 PLUS TO REPAIR BECAUS... Read more
Incident date: Sep 14, 2016
JUST OVER 5 YR WARRANTY AND ONLY 39K MILES OF 50K WARRANTY, WHEN PARKED, DRIVER'S DOOR LOCKING SYSTEM STOPPED WORKING PREVENTING DRIVER FROM OPENING DOOR TO EXIT WITHOUT ROLLING DOWN WINDOW WITH EXTREME DIFFICULTY AND/OR INABILITY IN PULLING OUTSIDE DOOR HANDLE. TO EXIT IN NML CASE OR IN CASE OF COLLISION. LINCOLN SVC REP STATES IT IS A NORMAL OCCURRENCE AND WILL COST $480.00 PLUS TO REPAIR BECAUS... Read more
Incident date: Oct 1, 2016
TAKADA RECALL I HAVE A 2010 LINCOLN WITH A RECALL SAFETY FOR THE AIRBAGS. I AM AFRAID TO DRIVE MY CAR YOUTUBE IF I SHOULD GET IN AN ACCIDENT I COULD LOSE MY LIFE DUE TO THIS RECALL. I STILL ON THIS CAR AND IT IS SITTING IN MY DRIVEWAY. I'M AFRAID TO DRIVE IT BECAUSE I COULD LOSE MY LIFE I HAVE CALLED ALL THE FORD PLACES AND LINCOLN PLACES EVEN TO DEARBORN MICHIGAN THE LINCOLN MOTOR COMPANY AND NO... Read more
Incident date: Sep 1, 2016
TAKATA RECALL FOR PASSENGER SIDE AIRBAG. THE AIRBAG LIGHT IS ILLUMINATING ON THE DASHBOARD NOW. I CALLED DEALERSHIP AND THEY ARE TELLING ME THAT THE PARTS FOR THE FIX WILL NOT BE AVAILABLE UNTIL NEXT YEAR SOMETIME. THIS IS UNACCEPTABLE AS THIS IS A SERIOUS RECALL. I AM AFRAID TO DRIVE MY CAR.
Incident date: Oct 2, 2016
I HAVE A 2003 LINCOLN TOWN CAR AND IS BEEN HAVING SOME ISSUES WITH THE PASSENGER SIDE AXEL, I AM GETTING READY TO REPLACE THE SHAFT, BEARING AND SEAL FOR THE THIRD TIME IN A PERIOD OF MAYBE FOUR YEARS, I'M SORRY, BUT DON'T REMEMBER EXACTLY WHEN IT WAS, BUT LAST TIME WAS LEST THAN 16 MONTHS AGO, ON THE LAST TWO THERE WAS OIL LEAKING ALL AROUND THE WHEEL, THIS TIME THERE IS STILL NO OIL LEAK BUT IS ... Read more
Incident date: Oct 3, 2016
DRIVERS SIDE DOOR HANDLE BECAME INOPERATIVE FOR NO APPARENT REASON. CANNOT GET OUT OF CAR THROUGH DRIVERS DOOR WITHOUT USING OUTSIDE HANDLE BY REACHING OUT OF WINDOW. THIS PROBLEM HAS BEEN A RECALL ON OTHER YEARS AND SIMILAR MAKES WITH FORD BUT NOT MY VEHICLE. NO WAY TO KNOW IF DOOR IS PROPERLY LATCHED AND CANNOT GET OUT IF EMERGENCY.
Incident date: Sep 20, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, A SNAP SOUND WAS HEARD AND THE STEERING WHEEL FRACTURED. THE STEERING WHEEL MOVED IN CIRCLES AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AN... Read more
Crash
Incident date: Sep 20, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, A SNAP SOUND WAS HEARD AND THE STEERING WHEEL FRACTURED. THE STEERING WHEEL MOVED IN CIRCLES AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AN... Read more
Crash
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. TH... Read more
Incident date: Sep 30, 2016
THE DOORS DO NOT LOCK WHILE DRIVING AND THE INTERIOR DOME LIGHT STAYS ON WHILE DRIVING. IT HAS BEEN TO THE DEALERSHIP AND IT STOP FOR A FEW MONTHS AND STARTED RIGHT BACK DOING IT. IT HAS BEEN DOING IT SINCE 2013.
Incident date: Jun 9, 2016
I HAD HEARD A WHEEZING NOISE IN THE FRONT END SO I TOOK THE CAR TO MY MECHANIC. HE WAS UNABLE TO FIND A PROBLEM. A WEEK AFTER WHILE DRIVING THE CAR I WAS DRIVING AND AS I TURNED THE CAR COMPLETELY SHUT DOWN. TWO DAYS LATER IT BEGAN TO NOT DRIVE PROPERLY I TOOK THE CAR BACK TO THE MECHANIC AND SAID I HAD A BAD SENSOR BUT THE WATER PUMP WAS GOING BAD. HE STATED IT SHOULDN'T GO BAD IN THIS NEWER OF A... Read more
Incident date: Jun 9, 2016
I HAD HEARD A WHEEZING NOISE IN THE FRONT END SO I TOOK THE CAR TO MY MECHANIC. HE WAS UNABLE TO FIND A PROBLEM. A WEEK AFTER WHILE DRIVING THE CAR I WAS DRIVING AND AS I TURNED THE CAR COMPLETELY SHUT DOWN. TWO DAYS LATER IT BEGAN TO NOT DRIVE PROPERLY I TOOK THE CAR BACK TO THE MECHANIC AND SAID I HAD A BAD SENSOR BUT THE WATER PUMP WAS GOING BAD. HE STATED IT SHOULDN'T GO BAD IN THIS NEWER OF A... Read more
Incident date: Jun 9, 2016
I HAD HEARD A WHEEZING NOISE IN THE FRONT END SO I TOOK THE CAR TO MY MECHANIC. HE WAS UNABLE TO FIND A PROBLEM. A WEEK AFTER WHILE DRIVING THE CAR I WAS DRIVING AND AS I TURNED THE CAR COMPLETELY SHUT DOWN. TWO DAYS LATER IT BEGAN TO NOT DRIVE PROPERLY I TOOK THE CAR BACK TO THE MECHANIC AND SAID I HAD A BAD SENSOR BUT THE WATER PUMP WAS GOING BAD. HE STATED IT SHOULDN'T GO BAD IN THIS NEWER OF A... Read more
Incident date: Sep 24, 2016
MY HUSBAND AND I WERE ALMOST KILLED IN THE FAST LANE ON THE INTERSTATE WHEN OUR 2016 LINCOLN MKX SHUT DOWN COMPLETELY, WE HAD TO CROSS THREE LANES OF TRAFFIC WHEN IT STARTED AGAIN ONLY TO SHUT DOWN AGAIN, WE WERE TERRIFIED, IT WAS TOWED TO THE DEALERSHIP WHERE A RECALL WAS JUST ISSUED ON IT CALLED "THROTTLE BODY REPAIR" I ASKED THE SERVICE MANAGER TO REPLACE THIS DEFECTIVE PART , NOT REPAIR IT AN... Read more
Incident date: Sep 12, 2016
BRAKE PEDAL VERY SOFT, GOES TO FLOOR MAKING IT DIFFICULT TO STOP. AFTER PUMPING BRAKE A COUPLE OF TIMES BRAKING POSSIBLE BUT STILL NOT RIGHT ALSO A HISSING SOUND CAN BE HEARD. THIS HAPPENS WHEN TRYING TO STOP ON EITHER CITY STREETS OR HIGHWAY. EXAMPLE WHEN STOPPING FOR A STOP SIGN OR SIGNAL. FIRST REPAIR SHOP I TOOK IT TO CHECKED MY BRAKES AND SAID THEY WERE FINE. AFTER STILL EXPERIENCING THE PRO... Read more
Incident date: Sep 25, 2016
PTU (POWER TRANSFER UNIT) WHICH IS A NONSERVISABLE UNIT FAILS AND HAS BEEN ON NUMEROUS VEHICLES. THIS FAILUR HAS THE POTENTIAL OF CAUSING A SERIOUS ACCIDENT DUE TO IT POSSIBLY LOCKING UP AND CAUSING A VEHICLE LOSE OF CONTROL. I DRIVE ON THE HIGHWAY AND DIDN'T NOTICE AN ISSUE UNTIL I SLOWED DOWN TO GET OFF WHEN I HEARD A GRINDING NOISE. TRANSMISSION SHOP TOLD ME I WAS LUCKY MINE DIDN'T LOCK UP.
Incident date: Jul 1, 2016
TAKATA RECALL PASSENGER AIRBAG MAY EXPLODE CAUSING METAL TO FLY AND CAUSE INJURY OR DEATH. THIS IS MY ONLY MODE OF TRANSPORTATION WITH MY CHILDREN AND I AM CONCERNED ABOUT THEM BEING IN THIS CAR. WE HAD A DEATH DUE TO THIS IN MY AREA WITH A HONDA. I RECEIVED THE RECALL IN JULY. THERE ARE STILL NO REMEDIES TO THIS. I NEED THIS FIXED OR A RENTAL UNTIL SO.
Incident date: Jun 12, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Incident date: Sep 1, 2016
VEHICLE HAD COMPLETE BRAKE FAILURE 5 TIMES DURING NORMAL OPERATIONS. VEHICLE WAS SERVICED BY FORD DEALERSHIP AND RECOMMENDED BRAKE REPAIRS AND/OR UNABLE TO REPRODUCE. UPON LAST TIME, TECHNICIAN FOUND A FORD SERVICE BULLETIN THAT COVERED OTHER SIMILAR MODELS AND YEARS HAVING EXACT SAME PROBLEM. THEY REPLACED THE TRACTION CONTROL MODULE, BUT STATED THAT IT WAS A VOLUNTARY REPLACEMENT. LOSING BRA... Read more
Incident date: Sep 1, 2016
VEHICLE HAD COMPLETE BRAKE FAILURE 5 TIMES DURING NORMAL OPERATIONS. VEHICLE WAS SERVICED BY FORD DEALERSHIP AND RECOMMENDED BRAKE REPAIRS AND/OR UNABLE TO REPRODUCE. UPON LAST TIME, TECHNICIAN FOUND A FORD SERVICE BULLETIN THAT COVERED OTHER SIMILAR MODELS AND YEARS HAVING EXACT SAME PROBLEM. THEY REPLACED THE TRACTION CONTROL MODULE, BUT STATED THAT IT WAS A VOLUNTARY REPLACEMENT. LOSING BRA... Read more
Incident date: Jul 1, 2016
TAKATA RECALL. I RECEIVED A LETTER IN JULY 2016 THAT MY PASSENGER AIRBAG WAS ON RECALL. THE LETTER STATED:" A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." IT IS NOW SEPT. 21, 2016 AND I HAVE BEEN CALLING LINCOLN COMPANY ASKING WHEN WILL MY AIRBAG PART BE AVAILABLE. IT WAS LEARNED THAT LINCOLN IS "IN THE DEVELOPMENT STAGE" TO PRODUCE T... Read more
Incident date: Jun 1, 2016
JUNE 1 2016 2007 LINCOLN MKX VIN [XXX] RECALL AIRBAG RECALL NUMBER 16V384. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Jun 1, 2016
JUNE 1 2016 2007 LINCOLN MKX VIN [XXX] RECALL AIRBAG RECALL NUMBER 16V384. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Aug 27, 2016
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER FOUR ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,900.
Incident date: Sep 13, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY STRONG FUEL ODOR COMING FROM THE VEHICLE WHILE PARKED IN THE CONTACT'S GARAGE. UPON FURTHER INSPECTION, THE CONTACT WITNESSED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS EXTENSIVE CORROSION AND RUST ON THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE... Read more
Incident date: Jul 15, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Sep 16, 2016
ON 3 SEPARATE OCCASIONS (MOST RECENT ON 9/16/16) POWER TO VEHICLE SIMPLY CUTS OUT - ON TWO OCCASIONS IT HAS OCCURRED AT HIGH SPEEDS ON BUSY INTERSTATE WITH HEAVY TRAFFIC. EXTREME DANGER, AS UNABLE TO TIMELY PULL TO SIDE OF THE ROAD CAUSING TRAFFIC JAMS AND POTENTIAL ACCIDENTS/REAR-ENDS. SELLING DEALER HAS BEEN UNABLE TO RESOLVE OR FIX PROBLEM.
Incident date: Sep 16, 2016
ON 3 SEPARATE OCCASIONS (MOST RECENT ON 9/16/16) POWER TO VEHICLE SIMPLY CUTS OUT - ON TWO OCCASIONS IT HAS OCCURRED AT HIGH SPEEDS ON BUSY INTERSTATE WITH HEAVY TRAFFIC. EXTREME DANGER, AS UNABLE TO TIMELY PULL TO SIDE OF THE ROAD CAUSING TRAFFIC JAMS AND POTENTIAL ACCIDENTS/REAR-ENDS. SELLING DEALER HAS BEEN UNABLE TO RESOLVE OR FIX PROBLEM.
Incident date: Jul 1, 2016
TAKATA RECALL I DON'T FEEL SAFE DRIVING MY 2006 LINCOLN. I DON'T FEEL SAFE HAVING A PASSENGER. MY CAR IS IN EXCELLENT CONDITION WITH ONLY 48000 MILE ON IT. EVEN IF I WANTED TO SELL OR TRADE IN, WOULD I BE LIABLE. I NEED TO GET THIS TAKEN CARE OF RIGHT AWAY. WHOM DO I CONTACT AT TAKATA?
Incident date: Dec 29, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 35 MPH, THE ENGINE CAUGHT FIRE. THE POLICE WERE NOT NOTIFIED. A PASSENGER EXTINGUISHED THE FIRE. THE CONTACT AND THE OTHER PASSENGERS WERE NOT INJURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK. THE LOCAL MECHANIC REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 103,000.
Fire
Incident date: Dec 29, 2015
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 35 MPH, THE ENGINE CAUGHT FIRE. THE POLICE WERE NOT NOTIFIED. A PASSENGER EXTINGUISHED THE FIRE. THE CONTACT AND THE OTHER PASSENGERS WERE NOT INJURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK. THE LOCAL MECHANIC REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 103,000.
Fire
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). FOR MONTHS, THE DEALER WAS UNAWARE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE T... Read more
Incident date: Jun 1, 2016
TAKATA I HAVE A VEHICLE I NEED TO USE...BUT I TAKE MY LIFE IN MY HANDS WHEN I DRIVE IT. PLEASE TELL ME WHY THIS CANNOT BE FIXED.
Incident date: Aug 20, 2015
TAKATA RECALL; AGAIN WHY IS MY CAR DELETED FROM THE LIST OF CARS WITH THE SAME YEAR? IS THERE SAFETY MORE IMPORTANT THAN MY FAMILY? FORD INTENTIONALLY INSTALLED A CHEAPER VERSION OF AIRBAG INFLATOR, KNOWING THERE WAS A PROBLEM. WHEN IS THIS DEMOCRATIC GOVERNMENT GOING TO GO AFTER THESE COMPANIES WHO VIOLATE THE LAW? MY 2005 DODGE TRUCK ALSO IS UNDER A RECALL FOR THE SAME THING, BUT THERE ARE NO ... Read more
Incident date: Aug 20, 2015
TAKATA RECALL; AGAIN WHY IS MY CAR DELETED FROM THE LIST OF CARS WITH THE SAME YEAR? IS THERE SAFETY MORE IMPORTANT THAN MY FAMILY? FORD INTENTIONALLY INSTALLED A CHEAPER VERSION OF AIRBAG INFLATOR, KNOWING THERE WAS A PROBLEM. WHEN IS THIS DEMOCRATIC GOVERNMENT GOING TO GO AFTER THESE COMPANIES WHO VIOLATE THE LAW? MY 2005 DODGE TRUCK ALSO IS UNDER A RECALL FOR THE SAME THING, BUT THERE ARE NO ... Read more
Incident date: Aug 20, 2015
TAKATA RECALL; AGAIN WHY IS MY CAR DELETED FROM THE LIST OF CARS WITH THE SAME YEAR? IS THERE SAFETY MORE IMPORTANT THAN MY FAMILY? FORD INTENTIONALLY INSTALLED A CHEAPER VERSION OF AIRBAG INFLATOR, KNOWING THERE WAS A PROBLEM. WHEN IS THIS DEMOCRATIC GOVERNMENT GOING TO GO AFTER THESE COMPANIES WHO VIOLATE THE LAW? MY 2005 DODGE TRUCK ALSO IS UNDER A RECALL FOR THE SAME THING, BUT THERE ARE NO ... Read more
Incident date: May 6, 2015
I HAVE THE SAME CRACKING PROBLEM WITH THE BACK GATE WHICH RESULTED IN THE BREAKING OF HINGES. ALSO A KNOWN DEFECT IN USING DEFECTIVE PARTS IN THE ENGINE SUCH AS TIMING CHAIN CASSETTES AND TENSIONER. FORD KNEW ABOUT THE PROBLEM AND ISSUED AN TECHNICAL BULLETIN ON IT BUT NEVER FIXED THE PROBLEM. THE MECHANIC TOLD ME HE REPAIRED THIS VERY FREQUENTLY FOR THIS ENGINE
Incident date: May 6, 2015
I HAVE THE SAME CRACKING PROBLEM WITH THE BACK GATE WHICH RESULTED IN THE BREAKING OF HINGES. ALSO A KNOWN DEFECT IN USING DEFECTIVE PARTS IN THE ENGINE SUCH AS TIMING CHAIN CASSETTES AND TENSIONER. FORD KNEW ABOUT THE PROBLEM AND ISSUED AN TECHNICAL BULLETIN ON IT BUT NEVER FIXED THE PROBLEM. THE MECHANIC TOLD ME HE REPAIRED THIS VERY FREQUENTLY FOR THIS ENGINE
Incident date: Aug 30, 2016
I WAS DRIVING IN THE CENTER LANE ON THE BROOKLYN QUEENS EXPRESSWAY TRAVELING HOME FROM ASTORIA, QUEENS TO MY HOME IN BROOKLYN. HAVING PASSED THE ATLANTIC AVENUE EXIT AT APPROXIMATELY 3:15 PM AND PRESSING ON THE GAS PEDAL, THE CAR LOST ACCELERATION AND NO MATTER HOW MUCH I PRESSED THE GAS PEDAL THE CAR COULD ONLY GO ABOUT 10 MILES AN HOUR. THE BQE AT THIS POINT HAS NO SHOULDER TO PULL OVER IN. BY S... Read more
Incident date: Sep 12, 2016
LOST POWER WHILE IN MOTION ON CITY STREET, BEGAN RUNNING ROUGH. 'POWERTRAIN' INDICATOR (WRENCH) LIT ON DASH. LIMPED CAR TO PARKING LOT. CALLED SELLING DEALER. CAR TOWED TO DEALER. DEALER REPLACED AIR INTAKE THROTTLE BODY ON WARRENTY. MILEAGE ON CAR 4052. PRODUCTION DATE ON CAR IS 07DEC15, 3.7L V6 ENGINE.
Incident date: Aug 16, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE PUSH BUTTON START FAILED. THE CONTACT BELIEVED THAT THE ENGINE WAS OFF WHEN IT WAS STILL ON, CAUSING CARBON MOXIDE TO FILL THE GARAGE. THE CONTACT AND PASSENGER BECAME ILL DUE TO THE CARBON MONOXIDE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT EQUIPPED WITH AN ALARM THAT ADVISED THAT THE ENGINE WAS ON NOR DID IT HAVE... Read more
1 injured
Incident date: Sep 12, 2016
TONED FOR A REPORTED CAR FIRE, IN THE PARKING LOT OF SHAW'S SUPERMARKET, 625 MEADOW ST.. E-6 RESPONDED WITH LIGHTS AND SIREN TO THE SCENE. UPON ARRIVAL LPD CAPT. TYLER WAS ON-SCENE DIRECTING FIRE TO THE EFFECTED VEHICLE. THE DRIVER WAS STANDING OUTSIDE THE VEHICLE, NO SMOKE WAS SHOWING. THERE APPEARED TO BE A BURNED AREA ON THE LEFT SIDE DOOR ROCKER PANEL, FRONT TIP OF THE LINCOLN ILLUMINATED ROCK... Read more
Incident date: Aug 13, 2014
OUR CAR HAS NOT BEEN RECALLED BY FORD OR NHTSA. NUMEROUS REQUESTS OVER THE LAST (2) YEARS HAVE NOT RETURNED A RESPONSE. WHY IS CARS FROM THE SAME YEAR BEING CONSIDERED AND NOT OURS? IS THEIR SAFETY MORE IMPORTANT THAN OURS? WHY ARE WE BEING IGNORED BY THE ESTABLISHMENT? THIS IS OUTRIGHT DISCRIMINATION..... WE HAVE SPENT $1200. FOR THE PASSENGER AIRBAG INFLATOR, ONLY TO FIND OUT WE NEED THE DRIV... Read more
Incident date: Aug 13, 2014
OUR CAR HAS NOT BEEN RECALLED BY FORD OR NHTSA. NUMEROUS REQUESTS OVER THE LAST (2) YEARS HAVE NOT RETURNED A RESPONSE. WHY IS CARS FROM THE SAME YEAR BEING CONSIDERED AND NOT OURS? IS THEIR SAFETY MORE IMPORTANT THAN OURS? WHY ARE WE BEING IGNORED BY THE ESTABLISHMENT? THIS IS OUTRIGHT DISCRIMINATION..... WE HAVE SPENT $1200. FOR THE PASSENGER AIRBAG INFLATOR, ONLY TO FIND OUT WE NEED THE DRIV... Read more
Incident date: Aug 13, 2014
OUR CAR HAS NOT BEEN RECALLED BY FORD OR NHTSA. NUMEROUS REQUESTS OVER THE LAST (2) YEARS HAVE NOT RETURNED A RESPONSE. WHY IS CARS FROM THE SAME YEAR BEING CONSIDERED AND NOT OURS? IS THEIR SAFETY MORE IMPORTANT THAN OURS? WHY ARE WE BEING IGNORED BY THE ESTABLISHMENT? THIS IS OUTRIGHT DISCRIMINATION..... WE HAVE SPENT $1200. FOR THE PASSENGER AIRBAG INFLATOR, ONLY TO FIND OUT WE NEED THE DRIV... Read more
Incident date: Jul 11, 2016
TAKATA RECALL. RECEIVED NOTICE 07/11/2016 OF RECALL INVOLVING THE PASSENGER SIDE AIRBAG. THE RECALL SPECIFICALLY STATES "A RUPTURED INFLATOR CAN SEND INFLATOR PARTS TOWARD VEHICLE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER ON 07/11/2016 AND SPOKE TO AARON. I ASKED HIM ABOUT DEACTIVATING THE PASSENGER SIDE AIRBAG AND HIS INSTRUCTIONS WERE NOT TO DO... Read more