Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Jan 8, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. AFTER DRIVING OVER BLACK ICE AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKES HESITATED TO RESPOND AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. THE FAILURE RECURRED ON DRY PAVEMENT ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 140,000. THE VIN W... Read more
Incident date: Jun 15, 2016
TAKATA RECALL A YEAR AGO, BUT DEALER STILL SAYS NO PARTS AVAILABLE FOR PASSENGER SIDE AIRBAG.
Incident date: Sep 1, 2016
BRAKES WERE INTERMITTENTLY FAILING TO WORK. WHEN THEY MOST OFTEN FAILED WAS AFTER HITTING A POT HOLE OR SMALL BUMP IN THE ROAD APPROACHING A SITUATION TO STOP WITH THE FOOT ON THE BRAKE PEDAL. THE ABS SYSTEM WOULD KICK IN AND THE BRAKE PEDAL WOULD GO TO THE FLOOR LOSING PRESSURE AND BRAKING. I HAVE HAD SEVERAL NEAR MISS ACCIDENTS AND HAVE BLOWN STOP SIGNS AND RED LIGHTS BECAUSE OF THIS ISSUE. HAD... Read more
Incident date: Jan 1, 2017
TAKATA RECALL: NEED REPLACEMENT ASAP!
Incident date: Jun 13, 2016
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 10 MPH OVER A POTHOLE, THE BRAKES FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING 65 MPH SPEED AND TAKE YOUR FOOT OF THE GAS PEDAL AND CAR CONTINUES TO GO 65 MPH ALL OF SUDDEN NO POWER STEERING OR POWER BRAKES. IN ADDITION, THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Dec 17, 2016
WATER PUMP FAILURE: LINCOLN MKX 2007 DRIVING DOWN THE ROAD AT APPROXIMATELY 55 MPH, CAR WAS RUNNING GREAT AS USUAL WHEN SUDDENLY I LOST ALL POWER EXCEPT LIGHTS. AT THAT SPEED, THANKFULLY I HAD ENOUGH TIME TO GET OVER TWO LANES OF TRAFFIC WITH NO POWER AND COAST OFF THE ROAD. I HAD TO CAR TOWED TO A LOCAL MECHANIC WHERE MASTER CERTIFIED TECHNICIANS ARE WORKING TO REPLACE MY ENGINE. THE CAR HAD JU... Read more
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.
Incident date: Dec 12, 2016
EXCESSIVE BRAKE PEDAL TRAVEL OR SOFT PEDAL WHICH REQUIRES GREATER FOOT FORCE TO INSURE SAFE STOPPING. THIS OCCURS WHEN THE CAR IS IN MOTION.
Incident date: Dec 6, 2016
MY 2001 LINCOLN TOWNCAR SIGNATURE ,. GAS IN FUEL AND DROVE 3 MILES IN PARK. THE CAR LITTLE EXHAUST, I PROCEEDED TO THE LIGHT AND THERMOSTATS HEATING NEEDLE TO HOT. I MOVE TO NEXT, LIGHT, AIR CONDITION ON TO COOL DOWN. IMMEDIATELY LEFT TURN INTO CYPRESS RESTAURANT. PARKING, TURN OFF, COOL DOWN, AND NEXT OPEN BY FRIEND WHO NEEDED GO THE DOCTOR. CALLED AAA PULL TO THE SHOP. ESTIMATED , CAN NOT REPA... Read more
Incident date: Dec 6, 2016
MY 2001 LINCOLN TOWNCAR SIGNATURE ,. GAS IN FUEL AND DROVE 3 MILES IN PARK. THE CAR LITTLE EXHAUST, I PROCEEDED TO THE LIGHT AND THERMOSTATS HEATING NEEDLE TO HOT. I MOVE TO NEXT, LIGHT, AIR CONDITION ON TO COOL DOWN. IMMEDIATELY LEFT TURN INTO CYPRESS RESTAURANT. PARKING, TURN OFF, COOL DOWN, AND NEXT OPEN BY FRIEND WHO NEEDED GO THE DOCTOR. CALLED AAA PULL TO THE SHOP. ESTIMATED , CAN NOT REPA... Read more
Incident date: Dec 6, 2016
MY 2001 LINCOLN TOWNCAR SIGNATURE ,. GAS IN FUEL AND DROVE 3 MILES IN PARK. THE CAR LITTLE EXHAUST, I PROCEEDED TO THE LIGHT AND THERMOSTATS HEATING NEEDLE TO HOT. I MOVE TO NEXT, LIGHT, AIR CONDITION ON TO COOL DOWN. IMMEDIATELY LEFT TURN INTO CYPRESS RESTAURANT. PARKING, TURN OFF, COOL DOWN, AND NEXT OPEN BY FRIEND WHO NEEDED GO THE DOCTOR. CALLED AAA PULL TO THE SHOP. ESTIMATED , CAN NOT REPA... Read more
Incident date: Oct 15, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTI... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VE... Read more
Incident date: Dec 26, 2016
ENGINE STARTED TO MISS AND LOST POWER HAD TO PULL OFF ROAD IMMEDIATELY. COIL SHORTED OUT SO BADLY MECHANIC SAID IT COULD HAVE CAUGHT FIRE! DATE OF TROUBLE 12-26-15. AFTER SPENDING $1600 TO REPLACE ALL 6 COILS PER THE TSB REQUIREMENTS AND SPARK PLUGS ETC STILL NOT WORKING BECAUSE OF BAD PCM UNIT THAT HAS TO BE FIXED AND REPROGRAMMED! ANOTHER $1100! PLEASE CONSIDER THIS A SAFETY HAZARD! I WAS A SING... Read more
Incident date: Dec 26, 2016
ENGINE STARTED TO MISS AND LOST POWER HAD TO PULL OFF ROAD IMMEDIATELY. COIL SHORTED OUT SO BADLY MECHANIC SAID IT COULD HAVE CAUGHT FIRE! DATE OF TROUBLE 12-26-15. AFTER SPENDING $1600 TO REPLACE ALL 6 COILS PER THE TSB REQUIREMENTS AND SPARK PLUGS ETC STILL NOT WORKING BECAUSE OF BAD PCM UNIT THAT HAS TO BE FIXED AND REPROGRAMMED! ANOTHER $1100! PLEASE CONSIDER THIS A SAFETY HAZARD! I WAS A SING... Read more
Incident date: Dec 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: Jan 16, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT STATED THAT THERE WAS AN INCREASE IN HOW LONG IT TOOK THE VEHICLE TO FULLY STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,500. ....UPDATED 02/06/17 *BF *CN
Incident date: Jul 1, 2016
"TAKATA RECALL" I HAVE RECEIVED THE RECALL PAPERS LIKE 7 MONTHS AGO AND I CANT GET ANY ANSWERS FROM ANYONE NOT EVEN A DEALERSHIP WILL GIVE ME ANSWERS ABOUT THIS AND WHY I CANT GET IT FIXED I DRIVE MY CAR EVERY DAY AND I AM IN THE FLORIDA HEAT ALSO I DON'T FEEL SAFE DRIVING THE CAR AND I HAVE NO CHOICE BUT TO DRIVE A DEATH TRAP. I WOULD LIKE ANSWERS AND WHY ITS TAKING ALMOST A YEAR FOR A AIR BA... Read more
Incident date: Dec 3, 2016
2016 LINCOLN MKX - FWD- LOSES BALANCE WHEN ACCELERATED. ITS WOBBLES/ SWIRLS WHEN STEPPED ON THE GAS ON A CITY STREET OR ON A HIGHWAY. WHEN WE BROUGHT THE CAR IN, LINCOLN DEALERSHIP SERVICES FOREMAN, ADVISER AND DIRECTOR CLAIMED ITS THEIR MKX FWD NORMAL CHARACTERISTICS. THE DEALERSHIP DID NOT DISCLOSE THIS DEFECTIVE DESIGN AT THE TIME OF PURCHASING. THERE ARE NO FIXES, AND THE MKX AWD DOES NOT... Read more
Incident date: Dec 3, 2016
2016 LINCOLN MKX - FWD- LOSES BALANCE WHEN ACCELERATED. ITS WOBBLES/ SWIRLS WHEN STEPPED ON THE GAS ON A CITY STREET OR ON A HIGHWAY. WHEN WE BROUGHT THE CAR IN, LINCOLN DEALERSHIP SERVICES FOREMAN, ADVISER AND DIRECTOR CLAIMED ITS THEIR MKX FWD NORMAL CHARACTERISTICS. THE DEALERSHIP DID NOT DISCLOSE THIS DEFECTIVE DESIGN AT THE TIME OF PURCHASING. THERE ARE NO FIXES, AND THE MKX AWD DOES NOT... Read more
Incident date: Dec 3, 2016
2016 LINCOLN MKX - FWD- LOSES BALANCE WHEN ACCELERATED. ITS WOBBLES/ SWIRLS WHEN STEPPED ON THE GAS ON A CITY STREET OR ON A HIGHWAY. WHEN WE BROUGHT THE CAR IN, LINCOLN DEALERSHIP SERVICES FOREMAN, ADVISER AND DIRECTOR CLAIMED ITS THEIR MKX FWD NORMAL CHARACTERISTICS. THE DEALERSHIP DID NOT DISCLOSE THIS DEFECTIVE DESIGN AT THE TIME OF PURCHASING. THERE ARE NO FIXES, AND THE MKX AWD DOES NOT... Read more
Incident date: Nov 21, 2016
WHILE TRAVELING AT 45 MPH TRAFFIC SLOWS. I COME DOWN HARD ON BRAKE. ANTI-LOCK BRAKE ACTIVATES, PEDDLE GOES SOFT AND CATCHES JUST ABOVE FLOOR. PEDDLE DOSE NOT RETURN TO NORMAL UNTIL CHECKED BY LOCAL MECHANIC AND HE RUNS A CHECK ON THE ANTI-LOCK BRAKE SYSTEM. HOURS LATER BRAKES ARE BACK TO NORMAL. THIS IS THE SECOND OCCURRENCE OF THE PROBLEM. THE MKZ IS A CLOSE RELATIVE OF THE FORD FUSION.
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... Read more
Incident date: Nov 23, 2016
TAKATA RECALL, NHTSA RECALL NO. 16V384, LINCOLN RECALL NO. 16S26 11-23-16, I TURNED STEERING WHEEL TO BEGIN TO PARK IN SHOPPING MALL GARAGE. DRIVER AIRBAG IMMEDIATELY DEPLOYED PRIOR TO IMPACT WHICH CAUSED ME TO HIT THE CONCRETE WALL AHEAD. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE. RECALL NOTICE RECEIVED JULY 2016 ON PASSENGER AIRBAG. OBVIOUSLY, THERE IS A PROBLEM WITH THE DRIVER AIRBAG AL... Read more
Crash
1 injured
Incident date: Nov 23, 2016
TAKATA RECALL, NHTSA RECALL NO. 16V384, LINCOLN RECALL NO. 16S26 11-23-16, I TURNED STEERING WHEEL TO BEGIN TO PARK IN SHOPPING MALL GARAGE. DRIVER AIRBAG IMMEDIATELY DEPLOYED PRIOR TO IMPACT WHICH CAUSED ME TO HIT THE CONCRETE WALL AHEAD. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE. RECALL NOTICE RECEIVED JULY 2016 ON PASSENGER AIRBAG. OBVIOUSLY, THERE IS A PROBLEM WITH THE DRIVER AIRBAG AL... Read more
Crash
1 injured
Incident date: Jul 13, 2016
IN JULY 2016 I BOUGHT A NEW LINCOLN MKX WITH THE 2.7 ECO ENGINE. FROM DAY ONE I NOTICED FIBERGLASS PARTICLES ON THE REAR GLASS , AFTER 300 MILES IT WAS SO BAD I HAD TO WASH IT EVERY DAY , IT WAS ALSO IN SIDE ALL OVER THE INTERIOR. I HAD IT ON MY FACE AS WELL AS MY FAMILY. I CONTACTED LINCOLN AND THEY DENIED USING FIBERGLASS ON THEIR VEHICLES. LINCOLN TOLD ME TO TAKE IT TO MY DEALER AND I DID... Read more
Incident date: Dec 13, 2016
DRIVERS SEAT BELT BUCKLE INOP....WILL NOT HOLD THE BELT IN TH E LOCKED POSITION, THEREFORE, SEAT BELT ENABLED IN CASE OF ACCIDENT.
Incident date: Dec 20, 2016
MY AIRBAG LIGHT STAYS ON CONSTANTLY PASSENGER SIDE. THIS MAY CAUSE INJURY IF IN ACCIDENT I'VE REPLACES SEVERAL TIRES AND RECENTLY HAVE NEW ONES AND TIRE PRESSURE GOES COMPLETELY FLAT ON 2 BACK TIRES AND CONSTANTLY PUTTING AIR IN FRONT TIRES.. I RETURNED IT TO SERVICE STATION THAT INSTALLED TIRES AND HE SAID THE RIMS ARE SO CORRODED THAT'S WHY I'M LOSING AIR IN TIRES. THESE NEED REPLACED AND ARE... Read more
Incident date: Dec 20, 2016
MY AIRBAG LIGHT STAYS ON CONSTANTLY PASSENGER SIDE. THIS MAY CAUSE INJURY IF IN ACCIDENT I'VE REPLACES SEVERAL TIRES AND RECENTLY HAVE NEW ONES AND TIRE PRESSURE GOES COMPLETELY FLAT ON 2 BACK TIRES AND CONSTANTLY PUTTING AIR IN FRONT TIRES.. I RETURNED IT TO SERVICE STATION THAT INSTALLED TIRES AND HE SAID THE RIMS ARE SO CORRODED THAT'S WHY I'M LOSING AIR IN TIRES. THESE NEED REPLACED AND ARE... Read more
Incident date: Dec 20, 2016
MY AIRBAG LIGHT STAYS ON CONSTANTLY PASSENGER SIDE. THIS MAY CAUSE INJURY IF IN ACCIDENT I'VE REPLACES SEVERAL TIRES AND RECENTLY HAVE NEW ONES AND TIRE PRESSURE GOES COMPLETELY FLAT ON 2 BACK TIRES AND CONSTANTLY PUTTING AIR IN FRONT TIRES.. I RETURNED IT TO SERVICE STATION THAT INSTALLED TIRES AND HE SAID THE RIMS ARE SO CORRODED THAT'S WHY I'M LOSING AIR IN TIRES. THESE NEED REPLACED AND ARE... Read more
Incident date: Jun 1, 2016
TAKATA RECALL.RECEIVED NOTICE JUNE 1,2016 ON PAB RECALL.I WAS TOLD THE AIRBAG WOULD BE REPLACED IN OCTOBER OR NOVEMBER,2016 BY DOBBS FORD-LINCOLN HERE IN MEMPHIS. NOW I AM TOLD THEY DO NOT KNOW WHEN THIS PROBLEM WILL BE CORRECTED.WE DO HAVE VERY HOT AND HUMID SUMMERS HERE.
Incident date: Nov 22, 2016
PROBLEMS WITH THE ELECTRONIC THROTTLE BODY (ETB). WHEN DRIVING, THERE IS AN EXTREME, SUDDEN AND DANGEROUS LOSS OF POWER. AT THE SAME TIME, FORD'S INFAMOUS "WRENCH WARNING LIGHT' FOR THIS PROBLEM COMES ON AND THE CAR ENTERS INTO THE 'LIMP HOME MODE'. THIS IS THE SAME PROBLEM THAT FORD / LINCOLN IS HAVING IN WHICH THE NHTSA HAD OPENED AN INVESTIGATION IN FEB. 2013 AFTER THOUSANDS OF FORD / LINCOLN O... Read more
Incident date: Nov 22, 2016
PROBLEMS WITH THE ELECTRONIC THROTTLE BODY (ETB). WHEN DRIVING, THERE IS AN EXTREME, SUDDEN AND DANGEROUS LOSS OF POWER. AT THE SAME TIME, FORD'S INFAMOUS "WRENCH WARNING LIGHT' FOR THIS PROBLEM COMES ON AND THE CAR ENTERS INTO THE 'LIMP HOME MODE'. THIS IS THE SAME PROBLEM THAT FORD / LINCOLN IS HAVING IN WHICH THE NHTSA HAD OPENED AN INVESTIGATION IN FEB. 2013 AFTER THOUSANDS OF FORD / LINCOLN O... Read more
Incident date: Nov 22, 2016
PROBLEMS WITH THE ELECTRONIC THROTTLE BODY (ETB). WHEN DRIVING, THERE IS AN EXTREME, SUDDEN AND DANGEROUS LOSS OF POWER. AT THE SAME TIME, FORD'S INFAMOUS "WRENCH WARNING LIGHT' FOR THIS PROBLEM COMES ON AND THE CAR ENTERS INTO THE 'LIMP HOME MODE'. THIS IS THE SAME PROBLEM THAT FORD / LINCOLN IS HAVING IN WHICH THE NHTSA HAD OPENED AN INVESTIGATION IN FEB. 2013 AFTER THOUSANDS OF FORD / LINCOLN O... Read more
Incident date: Dec 21, 2016
WAS DRIVING ON A NON-HIGHWAY ROAD ABOUT 45MPH WHEN I WAS COMING UP TO A STOP LIGHT. MY BRAKES FELT LIKE THEY COMPLETELY JUST GAVE OUT! PEDAL WENT STRAIGHT TO THE FLOOR, THERE WAS NO FIRMNESS OR RESISTANCE ON THE BRAKE PEDAL. I HAD TO SWERVE AND ALMOST ENDED UP IN ON COMING TRAFFIC. IT SEEMS AS THOUGH THIS IS NOT A PRIORITY UNTIL THERE IS A FATALITY! *TR
Incident date: Dec 16, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD LOSE ACCELERATION. THE DEALER DIAGNOSED THAT THE THROTTLE AND ACCELERATION CONTROL SENSORS FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,500.
Incident date: Dec 16, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD LOSE ACCELERATION. THE DEALER DIAGNOSED THAT THE THROTTLE AND ACCELERATION CONTROL SENSORS FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,500.
Incident date: Mar 31, 2016
AT ABOUT THE 83,500 MILEAGE MARK AN AIRBAG DASH INDICATOR ILLUMINATED AND A SERIES OF 5 CHIMES PLAYED. THE DASHBOARD INDICATOR REMAINED ILLUMINATED AT ALL TIMES. THE CHIMES WOULD PLAY PERIODICALLY WHILE THE ENGINE WAS RUNNING. IT WAS DIAGNOSED AS A FAULTY AIRBAG SENSOR IN THE PASSENGER SEAT. THAT WAS FIXED FOR ABOUT $780. ABOUT 1-WEEK LATER IT HAPPENED AGAIN. THIS TIME I WAS TOLD BY THE SAME... Read more
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT NOTICED THAT THE BUMPER WAS CRACKED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MONTHS LATER. THE CONTACT MENTIONED THAT THE BUMPER WAS ATTRACTING HEAT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN NOTICED TH... Read more
Incident date: Dec 18, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE PARKED FOR APPROXIMATELY NINE HOURS, THE VEHICLE CAUGHT FIRE ON THE DRIVER SIDE TAIL LIGHT HOUSING. THE OWNER EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT ARRIVED AFTER THE FIRE WAS EXTINGUISHED. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Fire
Incident date: Dec 18, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE PARKED FOR APPROXIMATELY NINE HOURS, THE VEHICLE CAUGHT FIRE ON THE DRIVER SIDE TAIL LIGHT HOUSING. THE OWNER EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT ARRIVED AFTER THE FIRE WAS EXTINGUISHED. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Fire
Incident date: Dec 2, 2016
NO MATTER WHAT IS DONE THE CHECK TRANSMISSION AND EVERYTHING ERROR COMES UP AND CAR SHIFTS HARD AND SLIPS I SEE I AM NOT THE ONLY ONE HAVING THIS PROBLEM SEEMS ALL OF THE LS CARS ARE DOING THE SAME THING.
Incident date: Dec 16, 2016
ONE HEADLIGHT GOES OUT FOR NO APPARENT REASON. CYCLING THE SWITCH IMMEDISTELY TURNS IT BACK ON
Incident date: Sep 23, 2016
SYNC RADIO. EVERY ONCE IN A WHILE, WITHOUT WARNING, THE RADIO WILL SUDDENLY EMIT AN EXTREMELY LOUD EXPLOSION NOISE, ENOUGH TO STARTLE YOU TO JERK THE WHEEL AND LEAVING YOUR EARS RINGING. THIS HAS HAPPENED TO US THREE TIMES SINCE OWNING THE VEHICLE. ONCE ON A LOCAL HIGHWAY AND TWICE ON THE FREEWAY. AT ALL TIMES WAS THE VEHICLE BEING DRIVEN IN A STRAIGHT LINE. RESEARCH ONLINE SHOWS MANY COMPLAINTS A... Read more
Incident date: Sep 23, 2016
SYNC RADIO. EVERY ONCE IN A WHILE, WITHOUT WARNING, THE RADIO WILL SUDDENLY EMIT AN EXTREMELY LOUD EXPLOSION NOISE, ENOUGH TO STARTLE YOU TO JERK THE WHEEL AND LEAVING YOUR EARS RINGING. THIS HAS HAPPENED TO US THREE TIMES SINCE OWNING THE VEHICLE. ONCE ON A LOCAL HIGHWAY AND TWICE ON THE FREEWAY. AT ALL TIMES WAS THE VEHICLE BEING DRIVEN IN A STRAIGHT LINE. RESEARCH ONLINE SHOWS MANY COMPLAINTS A... Read more
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS INFORMED THAT THE REPAIR WOULD NOT BE FREE OF CHARGE DUE TO THE VEHICLE HAVING A SALVAGED TITLE THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE THE CONTACT HAD NOT EXPERIE... Read more