Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Dec 22, 2016
THE TIRES WON'T HOLD A SEAL AND HAVE CONTINUALLY SMALL AIR LEAKS. I HAVE TO KEEP FILLING MY TIRES WITH AIR EVERY WEEK OR SO. I HAVE TAKEN IT TO 3 DIFFERENT TIRE PLACES AND ALL SAY THE SAME THING THING, THE TIRES ARE GOOD, WHEELS ARE NOT BENT, AND THAT IT IS A KNOWN ISSUE WITH MY CAR THAT THE CHROME ERODES OFF AND IT WILL NOT HOLD A SEAL. EVERY SINGLE PLACE HAS SAID THE SAME THING AND I CONTINUE... Read more
Incident date: Jan 15, 2015
MY CAR IS ON RECALL FOR FAULTY AIR BAG ON PASSENGER SIDE OF CAR. I RECEIVED A LETTER TELLING ME I WOULD BE NOTIFIED OF WHEN AND WHERE TO GO FOR REPLACEMENT. THAT HAS BEEN OVER A YEAR NOW AND I'M STILL WAITING. I WORRY ABOUT THIS PROBLEM EVERY TIME I RIDE IN MY CAR. PLEASE ADVISE---
Incident date: Jun 8, 2017
MY SUNROOF FLEW OFF WHILE ENTER ONTO THE HIGHWAY IT HIT STRUCK GUARDRAIL AND SHATTERED INTO A MILLION PIECES.
Incident date: May 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SHEEHY FORD DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER ... Read more
Incident date: Jun 6, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A TURN, THE VEHICLE HESITATED AND THE DRIVER HEARD A POPPING NOISE. THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO A DEALER (DANA FORD LINCOLN, STATEN ISLAND,... Read more
Crash
Incident date: Jun 6, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A TURN, THE VEHICLE HESITATED AND THE DRIVER HEARD A POPPING NOISE. THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO A DEALER (DANA FORD LINCOLN, STATEN ISLAND,... Read more
Crash
Incident date: Jun 8, 2017
ON SEVERAL OCCASIONS I HAVE COME VERY CLOSE TO GETTING INTO SERIOUS ACCIDENTS WITH MY 2015 LINCOLN MKC. THE VEHICLE HAS A MAJOR BLIND SPOT FROM FROM THE FRAME COWEL THAT LEADS DOWN FROM THE ROOF COVERING THE OUTER EDGE OF THE WINDSHIELD. INSIDE THE VEHICLE IT IS EXTREMELY DIFFICULT TO SEE ONCOMING TRAFFIC IF YOU'RE LOOKING LEFT. IF A MOTOR CYCLE, MOTOR SCOOTER OR BICYCLIST IS APPROACHING FROM YOUR... Read more
Incident date: Jun 8, 2017
ON SEVERAL OCCASIONS I HAVE COME VERY CLOSE TO GETTING INTO SERIOUS ACCIDENTS WITH MY 2015 LINCOLN MKC. THE VEHICLE HAS A MAJOR BLIND SPOT FROM FROM THE FRAME COWEL THAT LEADS DOWN FROM THE ROOF COVERING THE OUTER EDGE OF THE WINDSHIELD. INSIDE THE VEHICLE IT IS EXTREMELY DIFFICULT TO SEE ONCOMING TRAFFIC IF YOU'RE LOOKING LEFT. IF A MOTOR CYCLE, MOTOR SCOOTER OR BICYCLIST IS APPROACHING FROM YOUR... Read more
Incident date: Jun 8, 2017
THE DECORATIVE SILVER STRIPS ON THE DASHBOARD UNDERNEATH BOTH OF THE DASH AIR VENTS CAUSES A MAJOR REFLECTION IN BOTH THE DRIVER'S AND PASSENGER SIDE VIEW MIRRORS WHEN DRIVING IN BRIGHT SUNLIGHT. THIS IS A MAJOR DISTRACTION AND IN TRAFFIC COULD CAUSE YOU TO MISS SEEING A VEHICLE BESIDE YOU. THESE STRIPS NEED TO BE REPLACED WITH THE FAUX WOOD LOOK ON SOME OF THE MKC MODELS. CAN'T BELIEVE THEY NEVE... Read more
Incident date: Dec 23, 2015
LETTER IN REGARDS TO THE INVESTIGATION OF HYUNDAI KIA BEEN CONDUCTING WHICH WAS IN THE LAS VEGAS JOURNAL ON MAY 21; SEEKING COMMENTS. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING A 4 CAR ACCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE ACCIDENT COMPLAINING OF THE PROBLEM. THE DEALER DID NOT FIND A PROBLEM. THE CONSUMER FOUND A CLASS ACTION SUIT PERTA... Read more
Crash
1 injured
Incident date: May 6, 2016
SEATBELT DID NOT LOCK, RESULTING IN DEATH OF DRIVER. DRIVER HIT A TREE HEAD ON THE SEATBELT DID NOT LOCK CAUSING DRIVER TO COME UP HIT THE REAR VIEW MIRROR WITH BACK OF HEAD THEN LAND ON TOP OF STEERING WHEEL.
Crash
1 deaths
Incident date: Jun 6, 2017
THE 8 INCH TOUCH SCREEN HAS GONE BLANK. CAN NOT ACCESS PHONE, AUDIO, TEMP. OR NAVIGATION SCREENS. THIS OCCURED UPON STARTING VEHICLE.
Incident date: Jul 7, 2016
TAKATA RECALL. WE WERE CONTACTED IN JULY 2016 ABOUT THE RECALL AND THE LETTER INFORMED US THAT THE LINCOLN MOTOR COMPANY WOULD BE CONTACTING US WHEN THE PARTS WERE AVAILABLE FOR REPLACEMENT. WE HAVE NOT HEARD FROM THEM TO THIS DATE JUNE 6, 2017 AND WHEN WE CALLED THE LOCAL DEALERSHIP THEY REPORTED THAT THEY DID NOT HAVE ANY PARTS AND WAS NOT SURE WHEN OR IF THEY WOULD GET THEM.
Incident date: May 26, 2017
TL* THE CONTACT OWNS A 2012 LINCOLN MKT. WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO VETERAN'S FORD (3724 VETERANS MEMORIAL BOULEVARD, METAIRIE, LOUISIANA 70002) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INC... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, AUTO NATION LINCOLN IN CLEAR WATER, FLORIDA, WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AV... Read more
Incident date: Jun 4, 2017
THE VEHICLE DOWN SHIFT WHEN TURNING INTO THE FIRST AS IT GOES INTO SECOND MAKES IN AWFUL NOISE. WHEN I PARKED IT AND TRIED TO START IT AND IT WAS DEAD.THE MECHANIC FIGURE IT HAD SOMETHING TO DO WITH THE STARTER HE GOT UNDER THE VEHICLE TO APPLIED STARTER TOLD ME TO START IT AND IT DID AND IT PINNED HIM UNDER THE VEHICLE.THEY LATER SAID THE BELT HAD POPPED. THE VEHICLE HAD BEN LEAKING A LITE FLUID ... Read more
1 injured
Incident date: Jun 4, 2017
THE VEHICLE DOWN SHIFT WHEN TURNING INTO THE FIRST AS IT GOES INTO SECOND MAKES IN AWFUL NOISE. WHEN I PARKED IT AND TRIED TO START IT AND IT WAS DEAD.THE MECHANIC FIGURE IT HAD SOMETHING TO DO WITH THE STARTER HE GOT UNDER THE VEHICLE TO APPLIED STARTER TOLD ME TO START IT AND IT DID AND IT PINNED HIM UNDER THE VEHICLE.THEY LATER SAID THE BELT HAD POPPED. THE VEHICLE HAD BEN LEAKING A LITE FLUID ... Read more
1 injured
Incident date: Jun 4, 2017
THE VEHICLE DOWN SHIFT WHEN TURNING INTO THE FIRST AS IT GOES INTO SECOND MAKES IN AWFUL NOISE. WHEN I PARKED IT AND TRIED TO START IT AND IT WAS DEAD.THE MECHANIC FIGURE IT HAD SOMETHING TO DO WITH THE STARTER HE GOT UNDER THE VEHICLE TO APPLIED STARTER TOLD ME TO START IT AND IT DID AND IT PINNED HIM UNDER THE VEHICLE.THEY LATER SAID THE BELT HAD POPPED. THE VEHICLE HAD BEN LEAKING A LITE FLUID ... Read more
1 injured
Incident date: Jun 4, 2017
TL* THE CONTACT OWNS A 2012 (NA) LINCOLN MKC HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE, SERVICE ADVANCE TRAC, AND SERVICE POWER STEERING NOW WARNING INDICATORS ILLUMINATED. THE STEERING WHEEL ALSO BECAME DIFFICULT TO MANEUVER. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER OF THE ROAD AND CAME TO A COMPLETE STOP. AFTER THE CONTACT TURNED THE VEHICLE OFF AND ON THREE TIMES, ... Read more
Incident date: Jan 10, 2017
THE DRIVERS DOOR AJAR WARNING IS ACTIVATED EVEN THO THE DOOR IS FULLY CLOSED. I CANNOT LOCK THE DOORS WHILE DRIVING BECAUSE THE SENSOR THINKS THE DOOR IS AJAR. EVEN WHEN I TRY TO LOCK THE DOORS, THE VEHICLE AUTOMATICALLY UNLOCKS ALL DOORS AS SOON AS THE CAR IS IN MOTION.
Incident date: May 30, 2017
LINCOLN TOWN CAR, 1999, LEAKING INTAKE MANIFOLD DUE TO DEFECTIVE PART ORIGINALLY USED IN MANUFACTURE OF CAR THAT FORD WAS REPORTEDLY AWARE OF BUT HAS NEVER RECALLED THE CARS FOR REPLACEMENT OF A BETTER PART NOW WITH METAL PARTS TO PREVENT CRACKING THAT OCCURRED IN THE ORIGINAL ALL PLASTIC MANIFOLD INTAKES. AT ONE TIME THERE WAS A VERY UNDER-PUBLISHED LAWSUIT ENABLING OWNERS WHO HAD ALREADY FIXED T... Read more
Incident date: May 24, 2017
GARAGE KEPT, LOW MILEAGE, WELL TAKEN CARE OF. DASH BOARD IS WARPING, SEEMS TO BE A COMMON PROBLEM WITH THIS LINCOLN.
Incident date: May 24, 2017
I STARTED THE CAR AS USUAL AND IMMEDIATELY THE AIRBAG LIGHT BEGAN FLASHING. AFTER A COUPLE MINUTES, THE AIRBAG LIGHT WENT FROM FLASHING TO SOLID AND THE CAR BEGAN A SERIES OF 5 BEEPS AND REPEATED THIS SERIES OF BEEPS 5 TIMES. A LOCAL AUTO SHOP DIAGNOSED THE PROBLEM AS THE DRIVER SIDE SEATBELT PRE-TENSIONER AND SAID IT WOULD BE AROUND $1,000 TO REPLACE, GIVE OR TAKE A COUPLE HUNDRED. THE SHOP ADVIS... Read more
Incident date: May 24, 2017
I STARTED THE CAR AS USUAL AND IMMEDIATELY THE AIRBAG LIGHT BEGAN FLASHING. AFTER A COUPLE MINUTES, THE AIRBAG LIGHT WENT FROM FLASHING TO SOLID AND THE CAR BEGAN A SERIES OF 5 BEEPS AND REPEATED THIS SERIES OF BEEPS 5 TIMES. A LOCAL AUTO SHOP DIAGNOSED THE PROBLEM AS THE DRIVER SIDE SEATBELT PRE-TENSIONER AND SAID IT WOULD BE AROUND $1,000 TO REPLACE, GIVE OR TAKE A COUPLE HUNDRED. THE SHOP ADVIS... Read more
Incident date: Jun 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE VIN WAS... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PARK CITY FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMED... Read more
LINCOLN
CONTINENTAL
(2017) - STRUCTURE:BODY:DOOR
May 30, 2017
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAK... Read more
LINCOLN
CONTINENTAL
(2017) - ENGINE
May 30, 2017
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAK... Read more
LINCOLN
CONTINENTAL
(2017) - POWER TRAIN
May 30, 2017
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAK... Read more
LINCOLN
CONTINENTAL
(2017) - SEATS
May 30, 2017
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAK... Read more
Incident date: May 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE OF THE ISSUE. VIN TOOL CONFIRMS PAR... Read more
LINCOLN
MKZ HYBRID
(2017) - SERVICE BRAKES
May 25, 2017
Incident date: Nov 11, 2016
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ HYBRID. AFTER IT RAINED OR AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT AND REAR BRAKES WHEN ATTEMPTING TO DRIVE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (STUART POWELL FORD LINCOLN MAZDA LOCATED AT 225 S DANVILLE BYPASS, DANVILLE, KENTUCKY), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTU... Read more
LINCOLN
MKZ HYBRID
(2017) - ELECTRICAL SYSTEM
May 25, 2017
Incident date: Nov 11, 2016
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ HYBRID. AFTER IT RAINED OR AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT AND REAR BRAKES WHEN ATTEMPTING TO DRIVE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (STUART POWELL FORD LINCOLN MAZDA LOCATED AT 225 S DANVILLE BYPASS, DANVILLE, KENTUCKY), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTU... Read more
Incident date: Jun 1, 2016
TAKATA RECALL. NHTSA RECALL #: 16V384. MFG. RECALL #: 16S26. HAS NOW BEEN ONE YEAR SINCE RECALL AND STILL NO REMEDY. FORTUNATELY THERE HAS NOT BEEN AN INCIDENT BUT PASSENGERS DO RIDE IN THE CAR FREQUENTLY.
Incident date: Jun 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A UNKNOWN LOCAL DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY.... Read more
Incident date: May 22, 2017
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE SERVICE ADVANCE TRACK AND POWER STEERING ASSIST FAULT INDICATORS ILLUMINATED. AS A RESULT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE STEERING RETURNED TO NORMAL ONCE THE VEHICLE WAS RESTARTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 ... Read more
Incident date: May 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL R... Read more
Incident date: May 21, 2017
DUE TO POOR WHEEL CONSTRUCTION, THE CHROME PLATING ON THE LINCOLN OEM WHEELS FLAKES OFF RESULTING IN A FAILURE OF THE TIRE TO SEAL PROPERLY AGAINST THE WHEEL. THIS FAILURE TO SEAL AGAINST THE WHEEL CAUSES A PROGRESSIVELY WORSE AIR LEAK ON EVERY WHEEL. IF AN OWNER OF THIS CAR IS NOT AWARE OR OBSERVANT OF THE CONSTANTLY DECLINING AIR PRESSURE, THEY COULD DRIVE ON DANGEROUSLY UNDER INFLATED TIRES, AN... Read more
Incident date: Jun 1, 2016
TAKATA RECALL STILL HAS NO REMEDY FROM LINCOLN AFTER A YEAR OF WAITING. PLEASE FORCE THEM TO BE RESPONSIVE.
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE, BUT ESTIMATED JUNE OR JULY. THE CONTACT HAD NOT EXPERI... Read more
Incident date: May 15, 2017
COILS KEEP FAILING ON LOW MILEAGE CAR. ELECTRICAL ISSUES WITH VARIOUS COMPONENTS AND SECURITY ALARM GOES OFF MANY TIMES EACH DAY.
Incident date: May 15, 2017
COILS KEEP FAILING ON LOW MILEAGE CAR. ELECTRICAL ISSUES WITH VARIOUS COMPONENTS AND SECURITY ALARM GOES OFF MANY TIMES EACH DAY.
Incident date: May 15, 2017
COILS KEEP FAILING ON LOW MILEAGE CAR. ELECTRICAL ISSUES WITH VARIOUS COMPONENTS AND SECURITY ALARM GOES OFF MANY TIMES EACH DAY.
Incident date: Nov 14, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND THE MANUFACTURER DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTAC... Read more
Incident date: Jan 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE... Read more
Incident date: Jun 24, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: Feb 1, 2009
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE OPERATING THE VEHICLE, THE BRAKE LIGHTS FAILED TO ILLUMINATE. UPON INSPECTION, IT WAS DISCOVERED THAT THE WIRING FOR THE BRAKE LIGHT SWITCH WAS FAULTY. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS. THE BRAKE LIGHT SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED.THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILUR... Read more
Incident date: Dec 2, 2016
OCCASIONAL VERY HARD SHIFTING AT LOW SPEEDS, AROUND 25-30 MPH WHILE LIGHTLY PRESSING ON THE GAS. FEELS/SOUNDS LIKE VEHICLE BEING HIT FROM BEHIND. DEALER CAN NEVER DUPLICATE THE PROBLEM.
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V... Read more
Incident date: May 7, 2017
REAR SEAT BELT RETRACTOR STUCK. REAR 2/3 SEAT STUCK IN DOWN POSITION SEAT BELT WILL NOT RELEASE. LET SEAT DOWN FOR THE VERY FIRST TIME AND WAS UNABLE TO GET IT BACK UP. VEHICLE WAS STATIONARY