Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FORD LINCOLN OF OCALA) WAS CONTACTED AT 352-7... Read more
Incident date: Apr 24, 2015
I HAVE ONLY OWNED THIS CAR FOR 32 MONTHS. AND YET IT HAS BEEN IN FOR SERVICE APPROX. 9 TIMES FROM RECALLS NOTICE THAT I HAVE RECEIVED NOTICES ON 14S21,15S16,15S14KEY FAB PROBLEMS 2 TIMES, AIR CONDITIONER, SIDE MIRROR WAS BROKEN, THE HAS PUT INSELF INTO PARK WHEN THE SEAT BELT IS TAKEN OFF. DRIVER SEAT STARTED MOVING BY ITSELF FROM FORWARD TO BACKWARDS & UP AND DOWN. VEHICLE CONTROL PANEL HAS BEEN... Read more
Incident date: Apr 24, 2015
I HAVE ONLY OWNED THIS CAR FOR 32 MONTHS. AND YET IT HAS BEEN IN FOR SERVICE APPROX. 9 TIMES FROM RECALLS NOTICE THAT I HAVE RECEIVED NOTICES ON 14S21,15S16,15S14KEY FAB PROBLEMS 2 TIMES, AIR CONDITIONER, SIDE MIRROR WAS BROKEN, THE HAS PUT INSELF INTO PARK WHEN THE SEAT BELT IS TAKEN OFF. DRIVER SEAT STARTED MOVING BY ITSELF FROM FORWARD TO BACKWARDS & UP AND DOWN. VEHICLE CONTROL PANEL HAS BEEN... Read more
Incident date: Apr 24, 2015
I HAVE ONLY OWNED THIS CAR FOR 32 MONTHS. AND YET IT HAS BEEN IN FOR SERVICE APPROX. 9 TIMES FROM RECALLS NOTICE THAT I HAVE RECEIVED NOTICES ON 14S21,15S16,15S14KEY FAB PROBLEMS 2 TIMES, AIR CONDITIONER, SIDE MIRROR WAS BROKEN, THE HAS PUT INSELF INTO PARK WHEN THE SEAT BELT IS TAKEN OFF. DRIVER SEAT STARTED MOVING BY ITSELF FROM FORWARD TO BACKWARDS & UP AND DOWN. VEHICLE CONTROL PANEL HAS BEEN... Read more
Incident date: Apr 14, 2017
DEALER SOLD ME A VEHICLE THAT THE ENTIRE FRAME IS RUSTED AWAY. BIG RUST HOLES ON UNDERCARRIAGE
Incident date: Apr 14, 2017
DEALER SOLD ME A VEHICLE THAT THE ENTIRE FRAME IS RUSTED AWAY. BIG RUST HOLES ON UNDERCARRIAGE
Incident date: Jul 3, 2015
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE DASHBOARD WAS WARPED. THE MIDDLE OF THE DASHBOARD TOWARDS THE WINDSHIELD, WHERE THE DEFROST VENTS WERE LOCATED, WERE NOT FITTING CORRECTLY. THE CONTACT ALSO STATED THAT A RUBBER PIECE WAS PARTIALLY COVERING THE VENTS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR LOCAL DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER ... Read more
Incident date: Jun 30, 2017
LOSS OF POWER ON THE HIGHWAY CAUSING THE CAR TO STALL THEN IT KICKED BACK IN. THEN IT DID NOT START AFTER WE PARKED IT AND TRIED TO START IT BACK UP. WE HAD IT TOWED TO A AUTO REPAIR PLACE THAT SAID IT WAS THE FUEL PUMP ELECTRIC MODULE PEM MAY HAVE OVERHEATED CAUSING A LOSS OF ELECTRIC POWER TO THE FUEL PUMP
Incident date: Jun 30, 2017
LOSS OF POWER ON THE HIGHWAY CAUSING THE CAR TO STALL THEN IT KICKED BACK IN. THEN IT DID NOT START AFTER WE PARKED IT AND TRIED TO START IT BACK UP. WE HAD IT TOWED TO A AUTO REPAIR PLACE THAT SAID IT WAS THE FUEL PUMP ELECTRIC MODULE PEM MAY HAVE OVERHEATED CAUSING A LOSS OF ELECTRIC POWER TO THE FUEL PUMP
Incident date: Jun 29, 2017
TAKATA RECALL. I WANT TO REMOVE THE RECALL AIRBAG AND WAS TOLD I COULDN'T. I THINK IF I WAS PUT ON NOTICE OF THE SAFETY RECALL THEN I SHOULD BE ABLE TO DO WHAT IS NECESSARY TO MAKE MY VEHICLE SAFE. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE.
Incident date: Dec 2, 2016
IN COLD WEATHER THE CARS AIR SUSPENSIONS STOPS WORKING AND THE CAR STARTS BOUNCING ALL OVER THE PLACE WHILE DRIVING. THIS TO ME IS DANGEROUS ESPECIALLY ON WHEN OCCURRING ON LONG TRIPS. THIS IS A COMMON PROBLEM THAT I AM SEEING ALL OVER THE INTERNET.
Incident date: Jun 27, 2017
USB CHARGING AND SNYC CONNECTION STATION AT THE BOTTOM OF CONSOLE CAUGHT FIRE AND WITHIN A COUPLE OF MINUTES THE INSIDE OF THE VEHICLE WAS ENGULFED IN FLAMES. BARELY ESCAPED WITH MY LIFE.
Fire
Incident date: Mar 22, 2017
THEY HAVE NOT REPAIRED MY AIRBAG, EVERY TIME I CALL TO GET IT REPAIRED THEY TELL ME THE AIRBAGS ARE ON BACK ORDER.
Incident date: Jun 23, 2017
TAKATA RECALL, SHIFTING MISFIRE, FAULTY BATTERY AND LOW GAS MILEAGE
Incident date: Jun 23, 2017
TAKATA RECALL, SHIFTING MISFIRE, FAULTY BATTERY AND LOW GAS MILEAGE
Incident date: Jun 23, 2017
TAKATA RECALL, SHIFTING MISFIRE, FAULTY BATTERY AND LOW GAS MILEAGE
Incident date: Jul 1, 2016
I RECEIVED A RECALL LETTER ON MY PASSENGER SIDE AIRBAG NEARLY ONE YEAR AGO. TO DATE, I HAVE NOT RECEIVED NOTICE THAT THIS AIRBAG WILL BE REPLACED. I HAVE NOT ALLOWED A PASSENGER IN THE FRONT SEAT OF MY CAR THIS PAST YEAR. I HAVE CONTACTED LINCOLN SEVERAL TIMES ASKING WHEN MY AIRBAG WILL BE REPLACED TO NO AVAIL. HELP!
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE... Read more
Incident date: Jun 15, 2017
RIGHT SIDE BRAKE LIGHT HAS FAILED.
Incident date: Jun 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO PINES FORD LINCOLN LOCATED AT 8655 PINES BLVD, PEMBROKE PINES, FL 33024, WHO STATED ... Read more
Incident date: Apr 4, 2017
I HAVE A LINCOLN AVIATOR 2003, IT HAS BEEN HAVING PROBLEMS WITH THE TRANSMISSION AND IT SEEMS LIKE IT DOESN'T SHIFT GEARS WHEN IT'S SUPPOSED TOO. THOS HAPPENS WHEN I PRESS ON THE ACCELERATOR. IS ANYONE HAVING THIS PROBLEM?
Incident date: Jun 14, 2017
MY WIFE GOT TO THE MALL AND TRIED TO GET OUT OF THE CAR AND THE DOOR WOULD NOT UNLATCH. SHE CALLED ME FRANTIC ASKING WHAT TO DO. SHE DID NOT DARE ASK A STRANGER, SO I TOLD HER TO WAIT AND I WOULD BE RIGHT THERE. SHE WAS VERY UPSET BY THE TIME I GOT THERE.-20 MIN. THE DOOR OPENED NORMALLY FROM THE OUTSIDE. LATER I TOOK THE DOOR APART AND FOUND THAT A PLASTIC PART OF THE HANDLE THAT TRANSFERS MOTION... Read more
Incident date: Jun 23, 2017
THIS HAS BEEN OCCURRING SINCE 2014. I HAVE TAKEN IT TO THE DEALERSHIP WHEN I LIVED IN OHIO ABOUT THIS ISSUE. THE DOOR AJAR WARNING ON THE DASHBOARD AS WELL AS THE DOME LIGHT WHILE I'M DRIVING STAYS ON STATING THAT THE DOOR IS AJAR WHICH KEEPS THE DOORS FROM LOCKING AND THE DOME LIGHT STAYS ON WHICH IS A SAFETY ISSUE. THIS ALSO OCCURS WHILE IT'S PARK AND IT SOMETIMES COMES ON BY ITSELF WHICH CAU... Read more
Incident date: Jun 23, 2017
WHEN YOU PUT THE GEAR SHIFT IN PARK AND TURN THE SUV OFF, THE WARNING LIGHT WILL COME ON THE DASHBOARD STATING THAT THE VEHICLE IS NOT IN PARK. YOU HAVE TO EITHER RESTART THE SUV AND TAKE IT OUT OF PARK A FEW TIMES OR DO NOT RESTART AND HIT THE BUTTON ON THE SHIFTER A FEW TIMES TO GET THE LIGHT TO TURN OFF. THIS IS A REOCCURRING ISSUE THAT HAS OCCURRED SINCE 2015.
Incident date: Jun 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO... Read more
Incident date: Apr 10, 2017
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT NOTICED AN ABNORMAL TOXIC ODOR OF STRONG FUMES INSIDE THE VEHICLE WEEKS AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS (FIRST DEALER: WALLACE LINCOLN, 5555 US-1, FORT PIERCE, FL 34982, (772) 461-6060 AND SECOND DEALER: PARADISE FORD, 1360 W KING ST, COCOA, FL 32922, (321) 632-2222), BUT THE ODOR ISSUE WAS NOT RESOLV... Read more
Incident date: Apr 10, 2017
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT NOTICED AN ABNORMAL TOXIC ODOR OF STRONG FUMES INSIDE THE VEHICLE WEEKS AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS (FIRST DEALER: WALLACE LINCOLN, 5555 US-1, FORT PIERCE, FL 34982, (772) 461-6060 AND SECOND DEALER: PARADISE FORD, 1360 W KING ST, COCOA, FL 32922, (321) 632-2222), BUT THE ODOR ISSUE WAS NOT RESOLV... Read more
Incident date: Apr 10, 2017
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT NOTICED AN ABNORMAL TOXIC ODOR OF STRONG FUMES INSIDE THE VEHICLE WEEKS AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS (FIRST DEALER: WALLACE LINCOLN, 5555 US-1, FORT PIERCE, FL 34982, (772) 461-6060 AND SECOND DEALER: PARADISE FORD, 1360 W KING ST, COCOA, FL 32922, (321) 632-2222), BUT THE ODOR ISSUE WAS NOT RESOLV... Read more
Incident date: Jun 6, 2016
1.) FRONT BUMPER COVER DEVELOPED A BULGE (CAME A LOOSE) JUNE 2016 ON RIGHT FRONT SIDE BECAUSE THE BUMPER TABS ARE TOO THIN OR FLIMSY AND WILL NOT HOLD BUMPER COVER UNDERNEATH THE HEADLIGHT ASSEMBLY PROPERLY. THIS IS A MANUFACTURING DEFECT BY THE LINCOLN MOTOR COMPANY AND THEY HAVE FAILED TO REPAIR MY CAR BUMPER FOR ONE WHOLE YEAR. THE CAR DEALERSHIP THEY SENT ME TO CANNOT FIX THIS BUMPER BECAUSE ... Read more
Incident date: Jun 21, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MAC HAIK FORD LINCOLN DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE ... Read more
Incident date: Jun 20, 2017
RECALL ON DOOR LATCHES BUT THERE ARE NO REPLACEMENT PART AVAILABLE. UNKNOWN WHEN THEY WILL BE IN STOCK WHEN I WAS NOTIFIED OF THE RECALL I ASKED THEM TO ORDER PARTS BUT THEY HAVE BEEN ON BACK ORDER
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE WAITING FOR AN EXTENDED PERIOD OF TIME FOR THE MANUFACTURER TO SUPPLY THE REMEDY AND PARTS, THE REAR PASSENGER DOOR LATCH FRACTURED AND FAILED TO REMAIN SECURE WHILE THE VEHICLE WAS IN MOTION. THE DEALER (AUTONATION FORD BURLESON, 850 N BURLESON BLVD, BURLESON, TX 76028, (817) 522-3224) WAS UNABLE TO PROVIDE THE PART. THE MANUFACTURER DID NOT KNOW WHE... Read more
Incident date: Jun 21, 2015
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT NOTICED THAT THERE WAS CRACK IN THE DASHBOARD AND IT WAS LIFTING UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Incident date: Jun 17, 2017
THE METAL PART ON THE CABLE CONNECTING BATTERY TO OTHER PARTS OF VEHICLE CRACKED. HAD STOPPED TO GET BATTERY CHECKED AND SERVICE PERSONNEL FOUND THE CRACK IN THE METAL PART ON CABLE THAT CONTAINS 2 FUSES. CAR HAD BEEN HESITANT ON STARTING TWICE IN THE WEEK. SAFETY PROBLEM IF PART HAD BROKEN COMPLETELY INTO WHILE ON INTERSTATE OR IN AN AREA NOT HEAVILY POPULATED. COULD HAVE CAUSED A SERIOUS... Read more
Incident date: Mar 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASHEVILLE FORD IN ASHEVILLE, NC) AND WAS INFORMED THAT THE PASSENGE... Read more
Incident date: Jun 18, 2017
LINCOLN MKX 2013 STALLS, THE WRENCH DISPLAYS, AND SLOWS DOWN. THAN YOU HAVE STOP AND RESTART CAR. SO FAR THIS HAS HAPPENED OVER 5 TIMES IN ONE YEAR, MORE IN THE RECENT WEEKS. VERY DANGEROUS IN TRAFFIC. AFTER RESEARCH ON INTERNET LOOKS LIKE THROTTLE BODY BUT LINCOLN SAYS MY CAR IS NOT ON THE RECALL LIST
Incident date: Jun 1, 2015
THE FAIL SAFE ENGINE LIGHT COMES ON WHEN DRIVING AT ANY SPEED OR WHEN THE FUEL GAGE GETS LOW. I HAVE TO TURN MY TRUCK OFF, WAIT A FEW MINUTES , THEN TURN IT BACK ON FOR IT TO COOPERATE CORRECTLY. WHILE THE LIGHT IS ON IT DRIVES SLUGGISHLY.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE ... Read more
Incident date: Jun 16, 2017
TRANSISSILON HAS BEEN SLIPPINBG FOR MONTHS. TOLD IT WAS MISFIRE. NOW CAR INCHES ALOLNG WITH HIGH ACCELERATION ATTEMPT. SEVERAL NOISES AND STOPPED. WAS ABLE TO CREEP OUT OF TRAFFIC AND PARK. NOW WONT MOVE AT ALL.
Incident date: Jun 6, 2017
STOPED AT A RED LIGHT ON A SLIGHT GRADE. CAR SHUT DOWN COMPLETELY W/LOSS OF STEERING & BRAKES. DRIFTED BACKWARD UNTIL I PUSHED THE EMERGENCY BRAKE. LOCAL DEALER RAN DIANOSTICS, NOTHING FOUND LINCOLN PROVIDED ZERO HELP IN RESOULVING THE PROBLEM.
Incident date: Jun 6, 2017
STOPED AT A RED LIGHT ON A SLIGHT GRADE. CAR SHUT DOWN COMPLETELY W/LOSS OF STEERING & BRAKES. DRIFTED BACKWARD UNTIL I PUSHED THE EMERGENCY BRAKE. LOCAL DEALER RAN DIANOSTICS, NOTHING FOUND LINCOLN PROVIDED ZERO HELP IN RESOULVING THE PROBLEM.
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO CLASSIC FORD SMITHFIELD 1698 E BOOKER DAIRY RD, SMITHFIELD, NC 27577, WHO STATED THAT P... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER GERVAIS LINCOLN LOCATED AT 24 REISS AVE, LOWELL, MA 01851; PHONE NUMBER: (978) 454-5696 WAS... Read more
Incident date: May 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EX... Read more
Incident date: May 31, 2017
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO CONFIRMED THE FUEL ODOR ALONG THE REAR PASSENGER SIDE WHEEL. THE CONTACT WAS INFORMED THAT... Read more
Incident date: Jun 10, 2017
MY 2007 LINCOLN MKX IS SUDDENLY DECELERATING AND STOPPING OR FREEZING UP WHILE DRIVING. THE PROBLEM STARTED AFTER PREMIER FORD LINCOLN SERVICE REPAIRED POWER BRAKES BOOSTER. I MADE SEVERAL COMPLAINTS TO CAR MAKER AND REPAIRS SHOP. PREMIER SHOP APPEAR UNSURE OF PROBLEM AND OFFERED EXPENSIVE SOLUTIONS TO FORCE NEW CAR PURCHASE. I BELIEVE LINCOLN IS AWARE OF PROBLEM AND REFUSES TO ISSUE RECALL.
Incident date: Jun 10, 2017
MY 2007 LINCOLN MKX IS SUDDENLY DECELERATING AND STOPPING OR FREEZING UP WHILE DRIVING. THE PROBLEM STARTED AFTER PREMIER FORD LINCOLN SERVICE REPAIRED POWER BRAKES BOOSTER. I MADE SEVERAL COMPLAINTS TO CAR MAKER AND REPAIRS SHOP. PREMIER SHOP APPEAR UNSURE OF PROBLEM AND OFFERED EXPENSIVE SOLUTIONS TO FORCE NEW CAR PURCHASE. I BELIEVE LINCOLN IS AWARE OF PROBLEM AND REFUSES TO ISSUE RECALL.
Incident date: Nov 1, 2015
I PURCHASED THIS VEHICLE NEW IN 2013 AND 3 OF 4 DOOR SENSORS HAVE MALFUNCTIONED. THE DOOR AJAR LIGHT IS ALWAYS ON SO MY DOORS WILL NOT LOCK WHILE DRIVING. THIS IS A VERY SERIOUS CONCERN AS I HAVE SMALL CHILDREN AS PASSENGERS, ALSO GOD FORBID I AM IN A SITUATION WHERE I NEED TO LOCK MYSELF IN MY CAR FOR SOME REASON; I AM SCREWED! THE ALARM CONSTANTLY GOES OFF IF I LOCK/ARM THE ALARM OR AND LOCK ... Read more
Incident date: Nov 1, 2015
I PURCHASED THIS VEHICLE NEW IN 2013 AND 3 OF 4 DOOR SENSORS HAVE MALFUNCTIONED. THE DOOR AJAR LIGHT IS ALWAYS ON SO MY DOORS WILL NOT LOCK WHILE DRIVING. THIS IS A VERY SERIOUS CONCERN AS I HAVE SMALL CHILDREN AS PASSENGERS, ALSO GOD FORBID I AM IN A SITUATION WHERE I NEED TO LOCK MYSELF IN MY CAR FOR SOME REASON; I AM SCREWED! THE ALARM CONSTANTLY GOES OFF IF I LOCK/ARM THE ALARM OR AND LOCK ... Read more
Incident date: Jun 12, 2017
I STARTED MY TOWN CAR AND THE AIR BAG WARNING LIGHT STARTED FLASHING AND THEN THE LIGHT REMAINED CONSTANT. THE SERIES OF CHIMES THEN STARTED AND STOPPED AFTER THE FIFTH SERIES. THIS HAPPENED WHILE THE VEHICLE REMAINED IN PARK.