Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
LINCOLN
CONTINENTAL
(2017) - STEERING
Aug 15, 2017
Incident date: Dec 2, 2016
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE INSTRUMENT PANEL DIMMED AND IT WAS HARD TO READ ESPECIALLY WHEN IT WAS BRIGHTER OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER (SAGINAW VALLEY FORD LINCOLN LOCATED AT 4201 BAY RD, SAGINAW, MI 48603; (989) 792-1700), BUT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING... Read more
Incident date: Jan 20, 2015
CADILAC CONVERTER RATTLE AND MAKE LOUD NOISES. IDLER STAY HIGH, IVE CHANGED IT THREE TIMES DEALER EVEN TRIED, BUT WANTS ME TO KEEP SPENDING MONEY ON OTHER IDEAS THEY HAVE OF WHAT THE PROBLEM IS
Incident date: Jan 20, 2015
CADILAC CONVERTER RATTLE AND MAKE LOUD NOISES. IDLER STAY HIGH, IVE CHANGED IT THREE TIMES DEALER EVEN TRIED, BUT WANTS ME TO KEEP SPENDING MONEY ON OTHER IDEAS THEY HAVE OF WHAT THE PROBLEM IS
Incident date: Jul 24, 2005
07/24/217 DRIVING ON HWY. 55 NORTH. SELECTED CRUISE CONTROL ON NOTHING INCREASED SPEED TO 70 MPH RESELECTED SPEED CONTROL(CRUISE CONTROL) NOTHING AGAIN. REPEATED SEVERAL TIMES, NOTHING. WHEN I GOT HOME CHECKED FUSES #25 UNDER DASH. AND FUSE F13 IN ENGINE COMPARTMENT NEITHER WAS BURNT REPLACED WITH NEW FUSES. CHECKED RECALL 3 RECALLS OPEN ON 2005 TOWN CARS. 1 ON SPEED CONTROL DISCONNECT DEACTIVAT... Read more
Incident date: Jul 1, 2017
LOOKING THROUGH THE LIST OF COMPLAINTS THIS HAS BEEN REPORTED TO MANY TIMES TO BE IGNORED. I COUNTED 38 TIMES BY PAGE 15, NOT EVEN HALF WAY THROUGH THE LIST. I HAVE A 2003 LINCOLN TOWN CAR AND IS BEEN HAVING SOME ISSUES WITH THE DRIVER SIDE AXLE AND BEARINGS, I AM GETTING READY TO REPLACE THE SHAFT, BEARING AND SEAL FOR THE THIRD TIME IN A PERIOD OF THREE YEARS. LIKE SOME OTHER CUSTOMERS I FOU... Read more
Incident date: Aug 11, 2017
STRONG SMELL OF ROTTEN EGGS IN PASSENGER CABIN. BECAME STRONGER AS VEHICLE SPEED INCREASES . A/C IN USE. ALL PASSENGERS DEVELOPED HEADACHES.
Incident date: Aug 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE PARKWAY LINCOLN FORD DEALER LOCATED IN WINSTON-SALEM, NC WHO STATED THAT THE REME... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAM GALLOWAY FORD LINCOLN DEALER (LOCATED AT 1800 BOY SCOUT DR, FORT MYERS, FL) WAS CONTACTED AND CONFIRM... Read more
Incident date: Aug 11, 2017
TAKATA RECALL: LETTER RECEIVED IN JULY 2016 ABOUT SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384. ISSUE HAS STILL NOT BEEN RESOLVED.
Incident date: Jul 25, 2017
JUST BOUGHT THIS CAR ABOUT A MONTH AGO OFF THE USED LOT AT A FORD DEALERSHIP 59,000 MILES NOW IS AT 63,000 AND ON EVERY START UP IT MAKES A LOUD CLICKING NOISE TOOK IT BACK THEY TOLD ME THEY NEW RIGHT WHAT IT WAS BECAUSE THE F150S AND THE TAURUS SHOS WITH THE 3.5 ECO BOOST I GUESS THEY HAVE THE PROBLEM MORE OFTEN THEN THE LINCOLNS. THE TIMING CHAIN TENSIONOR IS LOSING ITS PRIME THEY TOLD ME AND WI... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER FORD BORDER STORE (LOCATED AT 92 ROUTE OO, JANE, MO 64856, PHONE: 417-726-4650) WHERE IT... Read more
Incident date: Aug 1, 2017
DRIVER'S SIDE DOOR LATCH IS FAILED, IDENTICAL TO THE ACTIVE 2013-2014 MODEL YEARS FAILURE. DOOR WILL NOT SHUT PROPERLY, CANNOT BE LOCKED, AND OCCASIONALLY REQUIRES OUTSIDE ASSISTANCE TO OPEN THE DOOR. DOOR HANDLE WILL NOT RETRACT FULLY, AND LOCKING MECHANISM IS FAILED. OPENING THE DOOR WHILE LOCKED IS POSSIBLE. I SUSPECT IT WOULD FAIL IN A CRASH, SINCE THE LOCKING BAR IS OBVIOUSLY NOT ENGAGED.... Read more
Incident date: Jul 26, 2017
THIS IS MY PARENT'S VEHICLE (2007 LINCOLN MKX) AND INFORMATION IS BEING ENTERED ON THEIR BEHALF. WHILE DRIVING AT 55 MPH, THERE WAS A "POP" WHICH MADE THE DRIVER THINK SHE MAY HAVE RUN OVER SOMETHING, WHICH SHE DID NOT. DRIVER SLOWED AND VEHICLE THEN STARTED VIBRATING & HESITATING. ENGINE LIGHT CAME ON AND VEHICLE WOULD NOT ACCELERATE ABOVE 45 MPH (SPEED LIMIT INCREASED TO 70 MPH ON HWY AND VEHIC... Read more
Incident date: Aug 9, 2017
DRIVING DOWN THE ROAD AND WENT TO PUT ON THE BRAKES AND THE PEDAL WAS REAL HARD HAD TO PUMP AND PUSH HARD. WAS TOLD IT COULD BE MASTER CYLINDER . WAS TOLD BY A LOCAL MECHANIC HE THOUGH IT WAS UNDER WARRENTY AS A RECALL. DEALER SHIP HAD NO RECORD OF SUCH.
Incident date: Aug 9, 2017
BOTH FRONT DOORS HAVE A PROBLEM THE HANDLE ON THE DRIVER DOOR BROKE U CANNOT OPEN THE DOOR FROM THE INSIDE. THEN TODAY THE PASSENGER DOOR WANT STAY CLOSE.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER, HAWK FORD LOCATED IN OAK LAWN, ILLINOIS, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED... Read more
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT ALL THE DOORS TOOK NUMEROUS ATTEMPTS TO OPEN. THE DEALER, OURISMAN FORD AND LINCOLN OF ALEXANDRIA IN ALEXANDRIA, VA, WAS CONTACTED AND CONFIRMED THE DOOR FAILURE AFTER SEVEN ATTEMPTS OF TRYING TO OPEN THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NORMAL. THE CONTACTED STATED THA... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAIRWAY LINCOLN MAZDA OF SAVANNAH, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE ON BAC... Read more
Incident date: Jul 13, 2017
POWER STEERING WENT OUT ON VEHICLE. VEHICLE HAD 39,000 MILES. POWER STEERING WENT OUT WHILE VEHICLE WAS IN MOTION ON ROADWAY MAKING IT VERY HARD TO STEER AND CONTROL. HAD IT TOWED TO DEALER WHO REPLACED POWER STEERING PUMP AND STATED THAT THIS WAS NOT UNDER WARRANTY AND STATED THAT THIS WAS A COMMON OCCURRENCE FOR THIS YEAR MODEL
Incident date: Aug 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTO WHOLESALERS OF HOOKSETT (1319 HOOKSETT RD, HOOKSETT, NH 03106 (603) 668-6333) WHERE IT WAS DIAGNOSED WITH A FAULTY PASSENGER AIR BAG THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION... Read more
Incident date: Mar 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ALLAN VIGIL FORD LINCOLN, 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILAB... Read more
Incident date: Jun 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ANDERSON FORD LINCOLN, 3601 STOCKTON HILL ROAD, KINGMAN, AZ 86409) WAS CONTACTED AND CONFIRME... Read more
Incident date: Dec 25, 2016
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, A STRONG CHEMICAL ODOR EMITTED FROM THE EXHAUST INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (RICHMOND FORD LINCOLN LOCATED AT 4600 W BROAD ST, RICHMOND, VA 23230; (804) 358-5521), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4... Read more
Incident date: Aug 3, 2017
TAKATA RECALL PURCHASED A CAR WITH OPEN RECALL LIVING IN A HOT HUMID AREA HOUSTON KNOWING THIS SHOULD BE REPLACED AND THINKING IT COULD BE DONE AFTER PURCHASE ONLY TO FIND OUT FORD HAS MADE ZERO EFFORT TO REPLACE THIS VERSION IN OVER A YEAR WITH NO DATE OF FUTURE REPAIR DEALERSHIP WILL NOT REPAIR IT FOR LACK OF PARTS ON THE GARBAGE BAG OF DEATH MAYBE A LITTLE MORE EFFORT NEEDS TO MADE IN GETTI... Read more
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT SPOKE WITH THE FORD DEALER (PALM SPRINGS MOTORS, 69200 HIGHWAY 111 CATHEDRAL CITY, CA, 92234 PHONE: 760-328-2102) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE FOR T... Read more
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO CHANGE LANES, THE LEFT LANE SUDDENLY STOPPED AND THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE PASSENGER AIR BAG DEPLOYED, BUT THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE ANN COLLISION REPAIR CENTER WHO REPAIRED THE FRON... Read more
Crash
Incident date: Aug 10, 2016
THE SMELL OF EXHAUST IN THE CAR ,THEY TRIED TO FIX IT 3 TIMES. WITH AC ON AND YOU DOWN SHIFT IT COME OUT OF AC VENTS, THIS PROBLEM EXIST SINCE I BOUGHT CAR. I ASK DEALER TO PUT SENSORS IN CAR TO SEE IF IT EXHAUST , BUT THEY KEEP TRYING THERE METHODS
Incident date: Aug 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE KINGS COLONIAL... Read more
Incident date: Nov 15, 2015
TAKATA RECALL - RECEIVED RECALL NOTICE JULY 2016, BUT STILL NOT FIXED WHEN TIMELINE SHOWS TO BE RECALLED BY MAY 2016 IN KANSAS. THE RECALL NOTICE DOESN'T ACCOMPLISH ANY SAFETY WITHOUT THE FIX!!! FORD CONTENDS CAR IS SAFE TO OPERATE BASED ON TECHNICAL DATA, ADVISING THAT THEY "HAVE NO REPORTS OF ANY EXPLOSIONS IN FORD VEHICLES", AND NHTSA WILL NOT PROVIDE DATA TO PUBLIC ON WHAT CARS HAVE EXPLODED... Read more
Incident date: Jul 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MATHEWS NEWARK FORD, 500 HEBRON RD, NEWARK, OH, 43056) STATED THAT THE PARTS WOULD BE MADE AVAILABLE IN NOVEMBER OF 2016 HOWEVER, THE PARTS WERE NOT MADE... Read more
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (OC WELCH LINCOLN, 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-010... Read more
LINCOLN
MKZ HYBRID
(2015) - ELECTRICAL SYSTEM
Aug 2, 2017
Incident date: Jul 1, 2017
BATTERY OVERHEATS, CAR STALLS AND STOPS MULTIPLE TIMES IN THE MIDDLE OF THE FREEWAY, AND TWICE DRIVING REGULAR SIDE STREET . HYBRID BATTERY WAS CHANGED LAST MONTH UNDER WARRANTY. CAR HAS OVER 16K MILES . TOWED 3X TO DEALERSHIP AT LINCOLN REPAIR SHOP IN HENDERSON NV. PER LINCOLN MECHANIC, THIS IS A FLAW ON THIS CAR AND THAT THE LINCOLN ENGINEERS ARE NOT ABLE TO OFFER A FIX OR A SOLUTION AS THE OVE... Read more
Incident date: Nov 25, 2015
SINCE PURCHASING BRAND NEW IN NOVEMBER 2015, VEHICLE HAS EMITTED STRONG SULPHURIC SMELL IN CABIN WHEN ACCELERATING FROM ANY SPEED OR FROM STATIONARY POSITION.
Incident date: Jul 17, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO VIBRATE AND HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER (HEMSTEAD FORD/LINCOLN LOCATED IN HEMSTEAD, NEW YORK) WHERE IT WAS DIAGNOSED THAT THE NUMBER ONE INJECTOR WAS MISFIRING AND THE CONNECTOR WIRE WAS REPLACED. AFTER RETRIEVING THE VEHICLE, THE FAILURE SUDDENLY ... Read more
Incident date: Jul 28, 2017
95000 MILES. WENT OVER A SMALL POTHOLE WHILE TAKING A RIGHT HAND TURN. BRAKE PEDAL WENT TO THE FLOOR. 4TH TIME THIS HAS HAPPENED IN THE LAST 2 YEARS. USUALLY FIXED ITSELF AFTER A COUPLE HOURS OF DRIVING. THIS TIME IT DID NOT. DROVE OVER 200 MILES WITH THE PEDAL GOING TO THE FLOOR TO STOP. READ ON A FORUM THAT IT IS A BAD AND HYDRAULIC C UNIT AND THAT A TEMP FIX WOULD BE TO DO SEVERAL ABS STOPS ON ... Read more
Incident date: Jul 30, 2017
2016 LINCOLN MKX - UNDER HARD ACCELERATION, I AM GETTING EXHAUST FUMES AND ALSO ROTTEN EGG SMELL COMING INTO THE INTERIOR WITH A.C. ON AND IN RECIRCULATE MODE WITH WINDOWS UP. MY SUV ONLY HAS 27,000 MILES ON IT. I SHOULD NOT BE GETTING EXHAUST FUMES OF ANY KIND INSIDE OF MY SUV. THIS SHOULD BE INVESTIGATED BECAUSE EXHAUST FUMES INSIDE OF A SUV ARE DANGEROUS.
Incident date: Jul 12, 2017
VEHICLE IN MOTION LOSES ACCELERATION SUDDENLY WHILE DRIVING. THIS LOSS LEAVES YOU IN AN EXTREMELY DANGEROUS SITUATION WHEN ON AN INTERSTATE HIGHWAY OR ANY TRAFFIC SITUATION. DATE OF 07/12/17 ON INTERSTATE HIGHWAY.DATE OF 06/27/17 INTERSTATE HIGHWAY. 05/19 /17 VEHICLE IN MOTION ON INTERSTATE HIGHWAY. PROBLEM BEGAN WHEN VEHICLE REACHED 7,000 MILES. WAS INITIALLY TOLD BY ONE DEALER SERVICE TO PULL OV... Read more
Incident date: Jul 12, 2017
VEHICLE IN MOTION LOSES ACCELERATION SUDDENLY WHILE DRIVING. THIS LOSS LEAVES YOU IN AN EXTREMELY DANGEROUS SITUATION WHEN ON AN INTERSTATE HIGHWAY OR ANY TRAFFIC SITUATION. DATE OF 07/12/17 ON INTERSTATE HIGHWAY.DATE OF 06/27/17 INTERSTATE HIGHWAY. 05/19 /17 VEHICLE IN MOTION ON INTERSTATE HIGHWAY. PROBLEM BEGAN WHEN VEHICLE REACHED 7,000 MILES. WAS INITIALLY TOLD BY ONE DEALER SERVICE TO PULL OV... Read more
Incident date: Jan 3, 2017
NOTICE ARRIVED FOR AIR BAG REPLACEMENT IN MARCH SAID I WILL BE NOTIFIED SOON FOR SERVICE HAVE NOT GOT A NOTICE YET AFRAID TO DRIVE NOW
LINCOLN
MKZ HYBRID
(2012) - AIR BAGS
Jul 28, 2017
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (TED BRITT FORD SALES, 11165 FAIRFAX BLVD, FAIRFAX, VA, 22030) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CO... Read more
Incident date: Jun 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (GARY YEOMANS FORD LINCOLN, 1420 N. TOMOKA FARMS ROAD, DAYTONA BEACH, FL 32124) WAS CONTACT... Read more
Incident date: Jul 1, 2016
TAKATA RECALL. I FIRST RECEIVED RECALL 16S26 IN JULY 2016. I AM STILL BEING TOLD THAT THERE ARE NO PARTS AVAILABLE AND CAN'T BE ORDERED FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. I CONSIDER THIS A VERY IMPORTANT SAFETY ISSUE;HOWEVER, LINCOLN IS UNABLE TO FIX IT AFTER MORE THAN A YEAR.
Incident date: Jan 25, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V385000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JIM SHORKEY DEALER OF NORTH HUNTINGTON PENNSYLVANIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAIL... Read more
Incident date: Jun 1, 2016
"TAKATA RECALL" I WAS NOTIFIED IN JUNE 2016. LINCOLN HAS NOT MADE REPAIRS AS YET.WHAT'S TAKING SO LONG?
Incident date: May 18, 2017
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING 70 MPH, AN EXHAUST ODOR ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD ON THREE OCCASIONS IN ORDER TO GET FRESH AIR. THE VEHICLE WAS TAKEN TO ADAMSON FORD OF BIRMINGHAM, ALABAMA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILUR... Read more
Incident date: Jan 31, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (GALPIN LINCOLN LOCATED 15500 ROSCOE BLVD VAN NUYS, CA 01406) WHERE IT WAS CONFIRMED THA... Read more
Incident date: Jul 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE SHE WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILAB... Read more
Incident date: Jul 1, 2016
TAKATA RECALL: I WAS INFORMED ABOUT THE TAKATA RECALL IN JULY 2016, ONE YEAR AGO. A COPY OF THE RECALL NOTICE IS ATTACHED. LINCOLN CLAIMS THEY DO NOT HAVE THE PARTS TO REPAIR THE PASSENGER FRONTAL AIR BAG. THEY DO NOT KNOW WHEN THEY WILL GET THE PARTS. SINCE THE AIRBAG INFLATOR MY RUPTURE IN A CRASH, I HAVE A RISK OF A SERIOUS ACCIDENT. A LINCOLN CUSTOMER SUPPORT AGENT TOLD ME THAT MY VEHI... Read more
Incident date: Jul 23, 2017
CAR WOULD NOT START, SO IT WAS TOWED TO LOCAL MECHANIC. SAID NO FUEL WAS BEING SENT TO ENGINE BY FUEL PUMP DUE TO COMPUTER ISSUE. DIRECTED ME TO FORD RECALL NUMBER 16S31, WHICH STATES "FORD MOTOR COMPANY IS RECALLING SOME 2013 TO 2015 MODEL-YEAR FORD AND LINCOLN SEDANS AND CROSSOVERS OVER AN ISSUE WITH FUEL PUMP CONTROL MODULES THAT COULD FAIL, CAUSING EITHER A NO-START OR A RANDOM-STALLING COND... Read more
Incident date: Jul 30, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (DORAL LINCOLN, 9000 NW 12TH ST, DORAL, FL, 33172) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND NOT FOR CERTAIN WHEN PARTS WOULD BE MADE AVAILABLE. THE ... Read more