Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Apr 22, 2017
MY MPG EXPERIENCE TO DATE HAS BEEN IN THE 14-17 MPG RANGE. COPIES OF THREE TANK REFILL GAS RECEIPTS SHOWING ODOMETER MPG READINGS ARE ATTACHED. I AM 81 YEARS OLD AND A CONSERVATIVE DRIVER THAT NEITHER DRIVES AT HIGH SPEEDS NOR RUSHES FORWARD OUT OF STOPS. LINCOLN AND DEALER ADVERTISE 21 MPG IN CITY DRIVING. I TOOK THE CAR TO THE DEALER AND THEY CERTIFIED PERFORMANCE IN THE 15 MPG AREA. ( COPY ... Read more
Incident date: Apr 9, 2017
AFTER START AND SHORT DRIVE INCLUDING A LEFT THAN RIGHT TURN. AT STOP SIGN, VEHICLE DASHBOARD LIT UP WITH SAFETY WARNINGS, STARTED SHAKING, LOST POWER, AND STARTED ON FIRE. SMOKE BEGAN IN DRIVERS SIDE ENGINE COMPARTMENT AND ENGULFED WHOLE ENGINE. VEHICLE WAS SERVICED TWO DAYS PRIOR.
Fire
Incident date: Apr 9, 2017
AFTER START AND SHORT DRIVE INCLUDING A LEFT THAN RIGHT TURN. AT STOP SIGN, VEHICLE DASHBOARD LIT UP WITH SAFETY WARNINGS, STARTED SHAKING, LOST POWER, AND STARTED ON FIRE. SMOKE BEGAN IN DRIVERS SIDE ENGINE COMPARTMENT AND ENGULFED WHOLE ENGINE. VEHICLE WAS SERVICED TWO DAYS PRIOR.
Fire
Incident date: Apr 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT ... Read more
Incident date: Apr 8, 2017
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT HAD TO SHUT OFF THE VEHICLE IN ORDER TO STOP. NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONE OTHER TIME AND HAD TO DEPRESS THE BRAKE PEDAL COMING TO A SCREECHING STOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU... Read more
Incident date: Apr 11, 2017
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS PULLED OVER TO THE ROAD SHOULDER AND WAS RESTARTED AFTER TEN MINUTES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,250.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Apr 15, 2017
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 20 MPH, THE VEHICLE SWAYED AND THE CONTACT HEARD AN ABNORMAL SOUND. THE CONTACT PARKED THE VEHICLE AND OBSERVED THAT THE AXLE FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,825.
Incident date: Feb 7, 2017
THE VEHICLE'S CRUISE CONTROL JUST WILL NOT ENGAGE ANY LONGER. HAS WORKED FINE UP UNTIL ABOUT 2 MONTHS AGO.
Incident date: Jul 1, 2016
TAKATA RECALL.. NHTSA RECALL #16V-384.. WAS NOTIFIED BY LINCOLN IN LETTER DATED JULY 2016 OF PASSENGER AIRBAG DEFECT YET AS OF 4/18/17 LINCOLN STILL HAS NO TIMELINE FOR REPLACEMENT. THEY SAY NHTSA DEEMS CAR IS SAFE TO DRIVE BUT GIVES OUT CONFUSING INFORMATION AS TO WHETHER IT IS SAFE TO HAVE A PASSENGER IN FRONT SEAT. CAR CANNOT BE SOLD FOR OPTIMUM RESALE VALUE DUE TO RESOLVED RECALL.
Incident date: Apr 16, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT HESITATED TO ENGAGE WITHOUT WARNING. THE CONTACT STATED WHEN THE BRAKE PEDAL WAS ABLE TO BE ENGAGED, A HISSING AND SCREECHING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13... Read more
Incident date: Mar 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: May 4, 2016
I HAVE REPLACED ALL STEERING COMPONENTS. AND THE STEERING STILL WONDERS TO BAD TO DRIVE.
Incident date: Apr 16, 2017
TRAVELING DOWN THE ROAD 4/16/17 ON A CLEAR 78 DEGREE DAY AND THE FRONT VISTA GLASS ROOF EXPLODES INTO PIECES. NO OTHER VEHICLES AROUND AND NO EXPLANATION AS TO WHY THE GLASS SHATTERED. SHARDS OF BROKEN GLASS CAME INTO THE PASSENGER COMPARTMENT ONTO THE DRIVER AND ALMOST CAUSED AN ACCIDENT.
Incident date: Apr 15, 2017
DOOR AJAR WARNING ON DRIVERS DOOR WITH DOOR CLOSED. DOME LIGHT STAYS ON. DOORS WILL NOT LOCK. THIS WARNING HAPPENS WHEN VEHICLE IS STATIONARY AND IN MOTION.
LINCOLN
MKZ HYBRID
(2013) — ENGINE
Apr 14, 2017
Incident date: Apr 10, 2017
TL* THE CONTACT OWNED A 2013 LINCOLN MKZ HYBRID. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE VEHICLE. THE CONTACT OPENED THE HOOD AND SAW FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICL... Read more
Fire
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT... Read more
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN ZEPHYR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/08/17*LJ *CN
Incident date: Jan 1, 2017
THE SPARK PLUGS EJECT OUT OF THE ENGINE AND THE CAR STALLS WHILE DRIVING I HAVE HAD TO REPLACE SEVERAL OF THEM AND THIS CONTINUE TO HAPPEN I DONT THINK THEY GO OR ARE DEAP ENOUGH AND IT COST 80.00 PER TO REPLACE
Incident date: Apr 11, 2017
FRONT PASSENGER SEAT STUCK IN INCLINE POSITION AND WILL NOT RECLINE TO UPRIGHT POSITION. SEAT IS VERY SELDOM USED IN THE RECLINE POSITION.
Incident date: Apr 8, 2017
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND THE FUEL FIRING INLET WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 50,800.
Incident date: Apr 8, 2017
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND THE FUEL FIRING INLET WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 50,800.
Incident date: Apr 4, 2017
DRIVETRAIN WARNING LIGHT (WRENCH) ILLUMINATEDWHILE DRIVING WITH ASSOCIATED LIMP MODE AND ROUGH RUNNING ENGINE. FORD REPAIR STATED THROTTLE BODY NEEDED REPLACING , NOT COVERED UNDER DRIVETRAIN WARRANTY, AND COMMON ITEM FAILURE ON MKX'S. THIS IS A CUSTOMER SATISFACTION REPLACEMENT ITEM ON PREVIOUS YEARS OF THE MKX BUT NOT FOR 2012. OBVIOUS THAT THE PROBLEM STILL EXISTS. 65,000 MILES ON VEHICLE A... Read more
Incident date: Feb 27, 2017
I DROVE TO THE END OF MY DRIVEWAY WHICH IS APPROXIMATELY 1000 FEET. I CAME TO A COMPLETE STOP, GOT OUT OF THE VEHICLE WITH THE EXPECTATION THAT IT WENT INTO PARK BECAUSE THIS IS A SAFETY FEATURE OF THIS VEHICLE THAT I HAVE USED MANY TIMES WITHOUT ISSUE AND IT IS LISTED AS SUCH IN MY OWNER'S MANUAL. I STOOD THERE BESIDE THE VEHICLE TO ALLOW TWO CARS TO PASS ON THE HIGHWAY BEFORE WALKING ACROSS THE ... Read more
Crash
Incident date: Jul 1, 2016
TAKATA RECAL.L I RECEIVED A SAFETY RECALL TO REPLACE THE PASSENGER AIRBAG IN MY 2009 LINCOLN MKS IN JULY OF 2016. I HAVE NOT RECEIVED ANY MORE INFO. FROM FORD. I CHECK WITH THE LOCAL DEALER AND THEY DO NOT HAVE A FIX. RECALL NOTICE IS 16S26/NHTSA. RECALL 16V-384. WHEN WILL IT BE FIXED?
Incident date: Apr 7, 2017
TAKATA RECALL: IT HAS BEEN ALMOST A YEAR SINCE THIS RECALL. THERE ARE STILL NOT ANY PARTS AVAILABLE TO FIX THIS MAJOR SAFETY ISSUE. THIS IS NOT A TIMELY MANNER AT ALL.
Incident date: Mar 2, 2016
MY DRIVER SIDE DOOR LATCH IS BROKEN.....I CANT GET OUT OF MY CAR...AND CANT REALLY FIGURE OUT HOW TO FIX
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
Incident date: Mar 8, 2017
PTU UNIT LEAKING OUT VENT ONTO EXHAUST ..HEAT HAS CAUSED SEALS TO FAIL AS WELL..
Incident date: Jun 15, 2015
MY PARENTS DIED DUE TO NHTSA NOT PASSING REGULATIONS ON KEYLESS IGNITION CAR SYSTEMS..(GOOGLE FONTANINI KEYLESS IGNITION DEATH) FOR FULL STORY. THIS WAS PREVENTABLE AND MORE DEATHS HAVE HAPPEN SINCE. WAKE UP AND PASS REGULATIONS. *TR
2 deaths
Incident date: Mar 28, 1917
THE DRIVER'S SIDE DOOR AJAR LITE STAYS ON EVEN WITH THE DOOR CLOSED. THIS IS A INTERMITTENT PROBLEM. WAS FIXED BY THE DEALER ON 07/3/2014 NOW IT'S HAPPENING AGAIN.
LINCOLN
MKZ HYBRID
(2011) — AIR BAGS
Apr 4, 2017
Incident date: Jul 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUT... Read more
Incident date: Mar 31, 2017
TL* THE CONTACTS OWNS A 2007 LINCOLN MKX. WHILE DRIVING 45 MPH, THE VEHICLE SHUTTERED AND AN ABNORMAL BURNING ODOR EMITTED FROM THE ENGINE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PCM WAS DEFECTIVE AND THE PCM COILS BURNED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ... Read more
Fire
Incident date: Mar 31, 2017
TL* THE CONTACTS OWNS A 2007 LINCOLN MKX. WHILE DRIVING 45 MPH, THE VEHICLE SHUTTERED AND AN ABNORMAL BURNING ODOR EMITTED FROM THE ENGINE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PCM WAS DEFECTIVE AND THE PCM COILS BURNED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ... Read more
Fire
Incident date: Jun 1, 2016
A WRENCH APPEARS ON MY DASH BOARD, AND THE CAR STARTS TO SLOW DOWN IN TRAFFIC.
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 60 MPH, THE DOOR CHIME SOUNDED AND THE FRONT PASSENGER DOOR OPENED. THE CONTACT PULLED THE VEHICLE ONTO THE ROAD SHOULDER AND, AFTER REPEATED ATTEMPTS TO CLOSE THE DOOR, THE CONTACT HAD TO USE A BUNGEE CORD TO SECURE THE DOOR. THE VEHICLE WAS DRIVEN HOME. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT ONLY THE REAR DOORS WERE... Read more
Incident date: May 25, 2013
WATER ACCUMULATES ON FLOOR FRONT AND REAR. PASSENGER SIDETHE CAR CAN BE IN MOTION OR STATIONARY DURING RAIN OR GOING THROUGH CAR WASH. WE HAD A 2001 TOWNCAR WITH THE EXACT SAME PROBLEM. AFTER GOOGLING THIS ISSUE I FIND THERE ARE MANY AUTOS WITH THIS PROBLEM. WHAT WE SPEND FOR THESE AUTOS THIS SHOULD HAVE BEEN RESOLVED BY MANUFACTURER YEARS AGO!
Incident date: May 25, 2013
WATER ACCUMULATES ON FLOOR FRONT AND REAR. PASSENGER SIDETHE CAR CAN BE IN MOTION OR STATIONARY DURING RAIN OR GOING THROUGH CAR WASH. WE HAD A 2001 TOWNCAR WITH THE EXACT SAME PROBLEM. AFTER GOOGLING THIS ISSUE I FIND THERE ARE MANY AUTOS WITH THIS PROBLEM. WHAT WE SPEND FOR THESE AUTOS THIS SHOULD HAVE BEEN RESOLVED BY MANUFACTURER YEARS AGO!
Incident date: Nov 1, 2016
(1) DRIVER REAR CIRCUITBOARD LIGHTS ARE NOT ILLUMINATED,THE FIRST ROW,AND SECOND ROW..400 TO 500.00 REPAIR BECAUSE OF DEFECTIVE LIGHTING.. (2) DRIVER SIDE FRONT WINDOW ARE NO LONGER AUTOMATIC UP OR DOWN..HAVE TO KEEP THE POWER WINDOW BUTTON DEPRESSED,FOR OPERATION OF THIS WINDOW.. STARTED WITH THESE PROBLEMS ALMOST SIMULTANEOUSLY 4/5 MONTHS OR SO AGO..
Incident date: Nov 1, 2016
(1) DRIVER REAR CIRCUITBOARD LIGHTS ARE NOT ILLUMINATED,THE FIRST ROW,AND SECOND ROW..400 TO 500.00 REPAIR BECAUSE OF DEFECTIVE LIGHTING.. (2) DRIVER SIDE FRONT WINDOW ARE NO LONGER AUTOMATIC UP OR DOWN..HAVE TO KEEP THE POWER WINDOW BUTTON DEPRESSED,FOR OPERATION OF THIS WINDOW.. STARTED WITH THESE PROBLEMS ALMOST SIMULTANEOUSLY 4/5 MONTHS OR SO AGO..
Incident date: Nov 1, 2016
(1) DRIVER REAR CIRCUITBOARD LIGHTS ARE NOT ILLUMINATED,THE FIRST ROW,AND SECOND ROW..400 TO 500.00 REPAIR BECAUSE OF DEFECTIVE LIGHTING.. (2) DRIVER SIDE FRONT WINDOW ARE NO LONGER AUTOMATIC UP OR DOWN..HAVE TO KEEP THE POWER WINDOW BUTTON DEPRESSED,FOR OPERATION OF THIS WINDOW.. STARTED WITH THESE PROBLEMS ALMOST SIMULTANEOUSLY 4/5 MONTHS OR SO AGO..
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Dec 29, 2016
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE BODY FAILED ON TWO OCCASIONS. THE VEHICLE WAS REPAIRED AT THE DEALER WHERE THE THROTTLE BODY WAS REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
LINCOLN
MKZ HYBRID
(2011) — AIR BAGS
Mar 29, 2017
Incident date: Mar 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL... Read more
LINCOLN
MKZ HYBRID
(2014) — SEAT BELTS
Mar 29, 2017
Incident date: Nov 30, 2016
IT HAS BEEN 4 MONTHS SINCE RECALL WAS ANNOUNCED, AND NO CORRECTIVE ACTION IS YET AVAILABLE.
Incident date: Mar 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM... Read more
Incident date: Jun 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DIS... Read more
Incident date: Mar 15, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE ATTEMPTING TO DRIVE, THE TRANSMISSION FAILED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE TRANSMISSION WAS PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE A... Read more
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND IT FELT STIFF CAUSING THE VEHICLE TO FAIL TO DECELERATE. THE CONTACT ALSO MENTIONED THERE WAS A HISSING NOISE EMITTING FROM BEHIND THE BRAKE PEDAL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A BOTH A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED... Read more