Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Mar 11, 2026
I own a 2022 Grand Design Solitude 346FLS fifth wheel trailer. The trailer has been at the dealership for over nine months after structural frame cracks and weld separations were discovered during inspection. The cracks appear in structural frame components and welded areas supporting the chassis. This raises concerns about the integrity of the trailer frame during towing and braking. In addition ... Read more
Incident date: Mar 11, 2026
The rear running lights go out due to a short in the wire harness from the computer module to the tail lights. The short causes the lights to either flicker or go totally out.
Incident date: Mar 11, 2026
The cv axle makes a very loud clicking noise when turning and is actively getting worse. Honda has done nothing to ensure my safety in this car and I with experience in vehicles know the cars cv components are due to fail at some point.
Incident date: Mar 11, 2026
The contact owns a 2024 Nissan Rogue. The contact stated that while the vehicle was parked with the engine running, there was a burning odor coming from the vehicle, and smoke was coming from the vehicle. The vehicle was turned off, and the contact noticed oil leaking underneath the vehicle. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was no... Read more
Incident date: Jan 10, 2024
I received the the recall for the rear backup camera system not working now the whole cars safety system doesn't work. The infotainment screen keeps crashing and showing a dead android on it thus killing the Turn signal noise, climate controls, safety systems blind spot monitoring, adaptive cruise control randomly turns off, rear backup cameras still don't work. Overall this could lead to an accid... Read more
Incident date: Jan 10, 2024
I received the the recall for the rear backup camera system not working now the whole cars safety system doesn't work. The infotainment screen keeps crashing and showing a dead android on it thus killing the Turn signal noise, climate controls, safety systems blind spot monitoring, adaptive cruise control randomly turns off, rear backup cameras still don't work. Overall this could lead to an accid... Read more
Incident date: Jan 10, 2024
Related to previous recall [XXX] I had the recall repair done. But my car with only 86,744 miles now has coolant in cylinder 3 and it's misfiring so badly the car shouldn't/can't be driven. Dealership says the entire engine needs to be replaced. I have NEVER had a car this low of mileage that an entire engine needed replacement. This is a design flaw in the 2.0 ecoboost and I now have a probably... Read more
Incident date: Sep 4, 2025
My engine makes a rattling noise intermittently, misses, and surges. The transmission has shuddered and shifts hard randomly. The transmission has stayed at 2-plus rpm for well over two minutes. All this happens at random times. I have shown videos to my dealership, which did no good because they couldn't replicate it. I have had GM's so-called fix with changing the oil and software updates, which... Read more
Incident date: Sep 4, 2025
My engine makes a rattling noise intermittently, misses, and surges. The transmission has shuddered and shifts hard randomly. The transmission has stayed at 2-plus rpm for well over two minutes. All this happens at random times. I have shown videos to my dealership, which did no good because they couldn't replicate it. I have had GM's so-called fix with changing the oil and software updates, which... Read more
Incident date: Sep 4, 2025
"TAKE A BREAK" - the feature prompts the driver to “Take a Break” with that text and a‘Coffee Cup” logo after a certain period of continuous driving. There are instances when turning it off is necessary and Hyundai has removed that option - high distracting false alarm rate. The alert, visual and auditory are intrusive, unnecessary, demonstrate a high false alarm rate leading to frustr... Read more
Incident date: Aug 1, 2025
The contact owns a 2022 Kia Rio. The contact stated that while stopped at a traffic light, the contact heard an abnormally loud bang and believed that the vehicle had been struck in the rear by an object. The contact opened the trunk and became aware that the trunk shocks had become detached from the latch. The contact was able to open and close the trunk lid, but the lid failed to remain open aft... Read more
Incident date: Mar 7, 2026
I brought my vehicle to the dealership on March 7, 2026, to address the outstanding safety recall. However, I was informed that the recall repair cannot be completed until I first pay $1,100 to replace the idler pulley. Unfortunately, an unexpected $1,100 expense is not currently in my budget. It is quite concerning to continue driving a vehicle with a known risk of losing propulsion, as the inc... Read more
Incident date: Mar 18, 2021
My ABS is not working due to a faulty ABS module or hydraulic control unit this has caused my truck to lock up the brakes during a hard stop instead of the ABS working it also has affected the cruise control. It no longer works. This is not an issue just with the 2500,3500 let’s get 1500 on board.
Incident date: Mar 18, 2021
The front monocular camera assembly (Honda part number 36160-THR-A81) on my 2019 Honda Odyssey Elite failed and is available for inspection upon request. When the failure occurs, the vehicle displays multiple warning messages including “Collision Mitigation System Problem,” “Adaptive Cruise Control Problem,” “Lane Keeping Assist Problem,” “Road Departure Mitigation System Problem,”... Read more
Incident date: Mar 10, 2026
The motor stoped working 6.2. Left me stranded in the middle of the road. No warning, the engine just gave up and stopped working. As well as the grill flying away and breaking my windshield, this happened last year in february while driving 75 mph.
Incident date: Feb 1, 2026
The front camera mounted under the dash stopped working, prompting all of these systems to fail.
Incident date: Feb 1, 2026
The front camera mounted under the dash stopped working, prompting all of these systems to fail.
Incident date: Feb 1, 2026
The front camera mounted under the dash stopped working, prompting all of these systems to fail.
Incident date: Mar 9, 2026
The engine leaked coolant into the cylinder. Bad cylinder #2 per mechanic. Engine needs replacement. This is a know problem with 2017-2109 ford 1.5L eco boost engines.
Incident date: Mar 9, 2026
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while in reverse(R), the rearview camera failed to display a clear image on the center digital screen. The local dealer was contacted. The contact stated that the m... Read more
Incident date: Jan 9, 2026
on 2/27/26 I heard a knocking sound in my car, no warning lights came on, took it to local car place and was told there was no oil in the tank. I immediately made an appt to take it to River View Ford dealership for service. They looked at it on 3/2 and found the engine to be damaged from the turbos pulling oil out of the oil tank and sucking it into the engine. They informed me nothing was being... Read more
Incident date: Jan 26, 2026
During the summer of 2025, the auto idle engine railed to restart while at a stop light. We had to shut off and restart the car. We took it to the car dealer and they did some sort of software update. It happened again in January 2026 while at a stop light off a highway exit ramp. We took it to a different dealer because we were living in a different city at the time. In their computer system, the... Read more
Incident date: Jan 26, 2026
During the summer of 2025, the auto idle engine railed to restart while at a stop light. We had to shut off and restart the car. We took it to the car dealer and they did some sort of software update. It happened again in January 2026 while at a stop light off a highway exit ramp. We took it to a different dealer because we were living in a different city at the time. In their computer system, the... Read more
Incident date: Jan 26, 2026
Randomly when the truck is turned on, the turn signals will stop working, no noise, nothing. When this happens, the infotainment system also stops working. It is unsafe to be driving and not knowing if your signals are working or not. This has been happening since the truck was purchased from the dealer.
Incident date: Jan 5, 2026
See attached document for complaint. Safety Recall 68C / NHTSA 25V-741- High-Voltage Battery Fire Risk On or about November 6, 2025, FCA issued Safety Recall 68C / NHTSA 25V-741, advising owners of a high-voltage battery fire risk. The recall notice explicitly states: • "A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle." • "Owners are ad... Read more
Incident date: Feb 13, 2026
Since I purchased my 2022 Nissan Frontier, I have experienced recurring issues where, periodically while driving, all the indicator lights appear on the digital screen (as shown in the attached photo). When this happens, all the advanced driver assistance systems become nonfunctional, including cruise control, ABS brakes and radar detection. These incidents have occurred while driving on the highw... Read more
Incident date: Feb 13, 2026
Since I purchased my 2022 Nissan Frontier, I have experienced recurring issues where, periodically while driving, all the indicator lights appear on the digital screen (as shown in the attached photo). When this happens, all the advanced driver assistance systems become nonfunctional, including cruise control, ABS brakes and radar detection. These incidents have occurred while driving on the highw... Read more
Incident date: Jan 26, 2026
We were traveling across country from Michigan to Arizona. We were 50 miles outside Tucson, AZ on [XXX]. Traveling 80 mph in a 75 mph zone, in passing lane and felt like car exploded and all airbags deployed and we came to a quick stop. No major injuries to either of us. One vehicle incident, did not collide with anything or hit any debris. It was a clear day, road conditions good, no noises, ligh... Read more
Crash
Incident date: Nov 1, 2025
The contact owns a 2019 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle jerked. The check engine warning light and the hybrid battery warning light were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch actuator was leaking, and the dual clutch and slave cylinder needed to be replaced. The vehicle was not repaire... Read more
Incident date: Nov 1, 2025
Received a stop vehicle, "Electrical Fault". Diagnosed by certified mechanic to be DC to DC Converter fault needing replacement. Estimated 1-2 month backorder due to high demand for parts.
Incident date: Mar 4, 2026
The contact owns a 2018 Honda Pilot. The contact stated while driving 35 MPH, several unknown warning lights illuminated. The vehicle failed to accelerate, and the RPM became elevated. The vehicle lost motive power and stalled. The vehicle was towed to the local dealer, where a partial diagnosis was performed, and it was determined that there was a catastrophic failure in cylinder #3. The dealer i... Read more
Incident date: Jan 1, 2026
While driving approximately 70 mph on I-10 in Louisiana late at night, my 2020 Hyundai Kona EV displayed a “Check EV System” warning while I was on the highway. There were no safe areas or emergency shoulders available to pull over, so I continued driving toward the nearest exit. Approximately 15 minutes after the warning appeared, as I attempted to exit the highway, the vehicle suddenly lost... Read more
Incident date: Jan 19, 2026
The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently distorted. There was no warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, t... Read more
Incident date: Jan 19, 2026
The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently distorted. There was no warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, t... Read more
Incident date: Mar 2, 2026
The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL), 25V626000 (STEERING), and 25V686000 (BACK OVER PREVENTION). The contact stated that while driving at an undisclosed speed, the steering wheel was wobbly. The steering wheel detached from the housing four inches and independently moved up and down. The contact had not lo... Read more
Incident date: Mar 1, 2026
I am reporting a manufacturing defect involving General Motors’ Active Fuel Management (AFM) system. In October 2024, my 2016 Chevrolet Silverado 1500 LT, at 96,000 miles, experienced a lifter collapse which caused sufficient wear to the camshaft that the engine needed to be replaced, which was performed. The malfunction indicator lamp turned on and the truck was driven an additional 2 miles to... Read more
Incident date: Mar 1, 2026
Shift lever/gear control and indicator devices: The vehicle can be switched off even when it isn't in park, and this action does not engage the parking function. Instead, it remains in Neutral, which means the car may roll—even on a slight slope like a driveway. This poses a safety risk as the car could potentially move and endanger people exiting the vehicle. If the person is not attentive ... Read more
LINCOLN
NAUTILUS HYBRID
(2026) - UNKNOWN OR OTHER
Mar 2, 2026
Incident date: Feb 19, 2026
When parking the vehicle at Auto Zone, at a very slow speed, the vehicle suddenly accelerated. Without the accelerator being pressed, the vehicle suddenly accelerated on its own. Notes: Vehicle has One-pedal always activated. It is a new vehicle. Only has 3k miles. I was taken once to the shop for maintenance. Malfunction components: Maybe Speed related components and safety features. The airbag... Read more
Crash
1 injured
Incident date: Sep 1, 2025
Brakes applied on their own while driving. Before being able to stop the rotors both front and rear were very hot and the smell of burning brake pads was evident. Let the truck shit after getting off the side of the road for a bit. Brakes seemed to release started driving and the brakes applied themselves again. We slowly stop and go drove home a few miles on the side of the road with the flashers... Read more
Incident date: Dec 31, 2025
All 4 of my BH255/50R20 XL 109v NOKIAN WR G4 vehicle tires are exhibiting abnormal tread degradation and excessive sidewall cracking. The tire defect includes a circumferential crack along the top of all 4 tires, where the top of the tire's sidewall and tread base meet. Upon tire inspection, the structural integrity and safety of these tires with continued usage is questionable. The tires in quest... Read more
Incident date: Feb 3, 2026
In my altima I've noticed over the few years of ownership occasionally the passenger airbag light wouldn't go off for a few minutes sometimes like it wasn't recognizing a passenger was occupying the vehicle. Then it started occasionally not recognizing the occupant, now it will not recognize an occupant and the airbag light is permanently stuck on the dash. This puts any occupant in the car at ris... Read more
Incident date: Feb 3, 2026
The car material itself is very cheap meaning it poor quality, very flimsy, I hit a curb and the grill and cover just broke so easily even though it was now a serious hit but very small and slight to the point where you can’t feel it. Now it’s just hanging off and shaking badly because of the poor material, it isn’t stuff enough to keep in place.
Crash
Incident date: Oct 28, 2025
I bought this vehicle used to take on a trip with my family. Drove it for a week and seemed to be fine. Got on the other side of Chicago, on interstate 80 (70mph) and the engine started shaking like an earthquake. Had to slow down fast and cross traffic to pull over. As soon as I pulled of the road it stopped, so I restarted. This happened 6 times on way to my destination, with one time in pr... Read more
Incident date: Jan 30, 2026
My Ioniq5 experienced a failure of the Integrated Charging Control Unit (ICCU) while driving. There was a loud "pop" noise from the back seat that occurred while driving, and afterwards the car experienced an unexpected braking/deceleration and was unable to maintain a speed over ~30MPH. After the "pop" noise -- a "Check electric vehicle system" alert appeared on the dash, and an alert that the ... Read more
Incident date: Feb 26, 2026
My vehicle broke down on my family 2 hours away. The suv started engine failure with the engine light coming on then the rpm’s reved up to 4000 and started chugging. We stoped at the gas station shut the vehicle off and got it towed home to a local shop. I have the 2.4 engine and less then 130,000 miles on it and the shop said my piston is gone and my engine is bad.
Incident date: Apr 8, 2025
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole, and an abnormal sound was coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ball joint on the front upper control arm had failed. The vehicle was repaired. The contact stated ... Read more
Incident date: Feb 2, 2026
Gateway system module failed during the L87 recall service.The major L87 recall (ECM update) is a major, high-load software update that frequently causes the Gateway Module to "brick" or stop communicating during the update process resulting in failed module immediately following the service. (TSB) speak to this, The L87 recall is a safety-critical repair, a failure of a module directly caused by ... Read more
Incident date: Feb 13, 2026
The car seat recall was issued 12/24/25. We contacted Evenflo on 1/18/26. We received a letter on 2/24/26 and entered our address and selected a replacement car seat type. They replied back and let us know that in the next few weeks they would request proof of ownership and let us know next steps. I feel like this process has taken too long. They are not giving us a timeline of when we will have a... Read more
Incident date: Feb 13, 2026
My fuel pump burned out after only 60k miles.... very expensive repair. Mazda said the problem was only with the early 2019 models so mine wasn't included yet my fuel pump did exactly what the ones included in the recall did, but I was left with over $1700 repair bill to replace the fuel pump. Obviously the "improved design" used in the second half of the year isn't really improved, and I've nev... Read more