Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Oct 25, 2017
TAKATA RECALL SINCE I FIRST GOT THE RECALL NOTICE IN 2016 ALL FORD/LINCOLN SHOWS IS: STATUS: 12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE I CANNOT GET IT FIXED UNTIL THE COMPANY DOES SOMETHING. THE TK HOLDINGS LEGAL NOTICE I GOT TODAY SAYING I MUST GET IT FIXED IS FRAUD.
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COVERT FORD IN AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS N... Read more
Incident date: Oct 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR BECAUSE SHE RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO. THE DEALER (BROADWAY FORD, 980 W BROADWAY ST, IDA... Read more
Incident date: Oct 25, 2017
TAKATA RECALL ART HILL FORD MERRILLVILLE, IN INDICATES THAT THEY DO NOT HAVE THE REPLACEMENT PART TO REMEDY THIS DEFECT. I AM CONCERNED THAT TH WINDOW WILL PASS WITHOUT REPAIRING THE FAULTY AIRBAG IN MY AUTOMOBILE.
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAUL CERAME FORD IN SAINT LOUIS, MISSOURI WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUF... Read more
Incident date: Jun 1, 2016
TAKATA RECALL STILL NO REPLACEMENTS AVAILABLE FOR DIVER OR PASSENGER AIRBAG I AM FORCED TO DRIVE THIS DANGEROUS SITUATION EVERYDAY
Incident date: Jul 25, 2016
"TAKATA RECALL" - MY DEALERSHIP INFORMED ME THAT DON'T HAVE THE PARTS TO FIX MY VEHICLE. I HAVE BEEN TRYING TO GET THIS TAKEN CARE OF SINCE JULY 2016 WHEN I RECEIVED THE INITIAL RECALL. THIS IS UNACCEPTABLE
Incident date: Mar 15, 2017
TAKATA RECALL: I RECEIVED A RECALL NOTICE IN MARCH 2017. I'VE CALLED DEALERS TWICE SINCE THEN, MOST RECENTLY IN MID-OCTOBER, ONLY TO BE TOLD THAT REPAIR PARTS ARE NOT YET AVAILABLE. WHAT RECOURSE DO I HAVE IF LINCOLN IS UNABLE OR UNWILLING TO PROVIDE THE REPAIR? AM I ABLE TO EVEN SELL THIS CAR WITH AN UNRESOLVED RECALL?
Incident date: Oct 25, 2017
TAKATA RECALL I RECEIVED A RECALL NOTICE BUT THE DEALERSHIP SAYS IT HAS BEEN WAITING FOR MONTHS FOR THE PARTS AND STILL DOES NOT HAVE THEM. NOW, I HAVE RECEIVED A NOTICE FROM TK HOLDINGS ABOUT THE BANKRUPTCY. WHAT DO I DO? SHOULD I REGISTER MY EMAIL ADDRESS WITH THEM AS THEY ADVISE OR NOT?
Incident date: Jun 1, 2016
TAKATA RECALL - DEALERSHIP SAYS THEY DO NOT HAVE, NOR CAN THEY GET THE INFLATORS TO REPAIR.
Incident date: Jul 1, 2016
"TAKATA RECALL" I RECEIVED A NOTIFICATION FROM LINCOLN MOTOR COMPANY OF THE SAFETY RECALL ON JULY 2016. I CONTACTED MY DEALER ON 10/24/17 TO SCHEDULE THE REPAIR AND THE PARTS ARE STILL NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE ANY OTHER INFORMATION.
Incident date: Jun 1, 2016
TAKATA RECALL - 16 MONTHS SINCE RECALL IS NOT TIMELY ACTION TO ADDRESS THIS RECALL. CONTACTED FORD TODAY (10/24/17). NO PARTS AVAILABLE TO PERFORM REPAIR.
Incident date: Jun 1, 2016
TAKATA RECALL. EFFECTIVE RECALL SINCE JUNE 2016 BUT STILL NO RECALL NOTICE FROM MANUFACTURER FOR A FIX TO THE PROBLEM. LOOKUP STATES "NO SOLUTION AVAILABLE".
Incident date: May 16, 2016
TAKATA RECALL: TOOK MY 2010 LINCOLN MKX TO HOOKS LINCOLN IN FORT WORTH, AND ASKED THEM WHEN I MIGHT EXPECT TO GET MY PASSENGER SIDE AIRBAG REPLACED. THE SERVICE MANAGER TOLD ME TO GO BACK HOME AND WAIT FOR A LETTER TELLING ME WHEN TO BRING MY CAR IN FOR THE AIRBAG REPLACEMENT. IT'S BEEN 16 MONTHS AND I HAVE NOT HEARD ANYTHING FROM ANYBODY. I HAVE FRIENDS THAT HAD THE SAME RECALL ON THEIR LEXUS... Read more
Incident date: Nov 21, 2016
PURCHASED VEHICLE USED IN NOVEMBER 2015. NOTICED EVERY TIME I PUT GASOLINE IN THE VEHICLE, IT WOULD NOT START ON THE FIRST ATTEMPT. MONTHS LATER, CHECK IN LIGHT COME ON, TOOK VEHICLE TO A FORD DELERSHIP (IN 2016) AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. AS TIME WENT ON, THE ISSUE WITH REFUELING AND ENGIN LIGHT COUNTIED. IN 2017 WHILE DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC, A WARNING L... Read more
Incident date: Nov 21, 2016
PURCHASED VEHICLE USED IN NOVEMBER 2015. NOTICED EVERY TIME I PUT GASOLINE IN THE VEHICLE, IT WOULD NOT START ON THE FIRST ATTEMPT. MONTHS LATER, CHECK IN LIGHT COME ON, TOOK VEHICLE TO A FORD DELERSHIP (IN 2016) AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. AS TIME WENT ON, THE ISSUE WITH REFUELING AND ENGIN LIGHT COUNTIED. IN 2017 WHILE DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC, A WARNING L... Read more
Incident date: Nov 21, 2016
PURCHASED VEHICLE USED IN NOVEMBER 2015. NOTICED EVERY TIME I PUT GASOLINE IN THE VEHICLE, IT WOULD NOT START ON THE FIRST ATTEMPT. MONTHS LATER, CHECK IN LIGHT COME ON, TOOK VEHICLE TO A FORD DELERSHIP (IN 2016) AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. AS TIME WENT ON, THE ISSUE WITH REFUELING AND ENGIN LIGHT COUNTIED. IN 2017 WHILE DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC, A WARNING L... Read more
Incident date: Oct 24, 2017
I RECEIVED A RECALL NOTICE ON THE AIR BAGS ON MY 2008 LINCOLN MKZ AND I CALLED THE DENVER, CO DEALER AND HE SAYS THEY DON'T HAVE THE PARTS IN TO FIX THAT YET. MY LIGHT FOR MY AIR BAGS JUST CAME ON LAST WEEK AND THE RECALL WAS IN JUNE 2017. WHEN I ASK THE DENVER DEALER WHEN THE PARTS WILL BE AVAILABLE TO FIX MY CAR HE SAID HE DIDN'T KNOW THE PART WOULD GO TO HIGH HUMIDITY AREAS FIRST. I AM CONCE... Read more
Incident date: Oct 24, 2017
I RECEIVED A RECALL NOTICE ON MY AIR BAG FOR THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.. JUST LAST WEEK MY AIR BAG LIGHT CAME ON AND WHEN I RECEIVED THIS RECALL I AM WORRIED ABOUT THE AIR BAG BEING DEFECTIVE. I C... Read more
Incident date: Jul 1, 2016
WE RECEIVED A NOTICE OF A RECALL IN JULY 2016 AND EVERY TIM I CALL AL PACKER FORD IN WEST PALM BEACH. ITS LIKE THEY LAUGH AT ME THEY FLAT OUT SAY NO PARTS AVAILABLE
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DEWEY MOORE FORD IN HUGHES, TX, 903-639-2516) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE... Read more
Incident date: Jul 1, 2016
TAKATA RECALL - RECEIVED SAFETY RECALL JULY 2016. CONTACTED DEALER AND WAS TOLD THAT PARTS WERE NOT AVAILABLE AT THAT TIME. DEALER SAID I WOULD BE NOTIFIED BY MAIL WHEN PARTS WERE AVAILABLE. I HAVE RECEIVED NO OTHER CORRESPONDENCE FROM THE DEALER. I WOULD LIKE TO GET THIS TAKEN CARE ASAP. PLEASE ADVISE.
Incident date: Jun 1, 2016
AIRBAG RECALL SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384
Incident date: Mar 1, 2017
TAKATA RECALL....IT HAS BEEN ALMOST A YEAR NOW AND NO RESOLUTION?...I'M .DRIVING IN AN MKZ PORTABLE LAND MINE AND LINCOLN DOES NOT SEEM TO CARE ABOUT MY FAMILY'S SAFETY.
LINCOLN
MKZ HYBRID
(2012) - AIR BAGS
Oct 24, 2017
Incident date: Oct 24, 2017
THE PASSENGER FRONTAL AIRBAG INFLATOR HAS BEEN RECALLED IN MARCH 2017. AS OF TODAY, 2017.10.24, THE CERTIFIED LINCOLN DEALER IN AUSTIN TEXAS DOES NOT HAVE A REPLACEMENT FOR THIS RECALLED ITEM. I CALLED IN MARCH AND AGAIN TODAY, AND REPLACEMENT PARTS ARE NOT AVAILABLE. THIS IS A SAFETY ISSUE THAT SHOULD BE FIXED BEFORE A POTENTIAL AIRBAG DEPLOYMENT HAPPENS.
Incident date: Oct 23, 2017
TAKATA RECALL - SEVERAL MONTHS AGO, TOOK CAR TO DEALERSHIP (SABINE RIVER FORD) IN ORANGE TX AND THEY DIDN'T PERFORM WORK, SAYING THEY DIDN'T HAVE THE PARTS. CALLED THEM AGAIN TODAY (10/23/17) AFTER RECEIVING NOTICE FROM TK HOLDINGS INC.. NOTICE SAID TO TAKE CAR TO DEALERSHIP TO HAVE WORK DONE FREE OF CHARGE. DEALERSHIP SAID THEY NEED TO CHECK ON STATUS OF TAKATA BANKRUPTCY TO SEE IF RECALL CAN ... Read more
Incident date: Oct 23, 2017
TAKATA RECALL PARTS ARE UNAVAILABLE, PER TOWN & COUNTRY FORD, CHARLOTTE, NC
Incident date: Jun 1, 2016
TAKATA INFLATORS IT HAS BEEN OVER A YEAR SINCE I RECEIVE THE FIRST NOTICE ABOUT MY AIRBAG THAT COULD RESULT IN DEATH. I HAVE NOT BEEN NOTICE WHEN MY AIRBAG CAN BE REPLACE.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALTON BLAKELY FORD IN SOMERSET, KY, 606- 678-5181) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FO... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROGERS FORD AT (432) 694-8801 (4200 W WALL ST, MIDLAND, TX 79703) WHERE IT WAS CONFIRMED THAT THE... Read more
Incident date: Oct 11, 2017
TAKATA RECALL MY CAR WAS AT BOGGUS FORD IN MCALLEN TEXAS.I ASKED ABOUT AIR BAG RECALL THE SERVICE REP HECTOR TAMEZ FROM SERVICE DEPARTMENT STATED THERE WAS NO RECALLS FOR MY CAR .
Incident date: Oct 10, 2017
BRAKE BOOSTER FAILURE. LOSS OF BREAK ASSISTANCE WHILE ATTEMPTING TO SLOW DOWN. ACCOMPANIED BY HISSING SOUND. SYMPTOMS IDENTICAL TO FORD CUSTOMER SATISFACTION PROGRAM #13N02. THAT RECALL COVERS VEHICLES BUILD IN MAY ONWARD. MY VEHICLE WAS BUILD IN MARCH. COVERAGE SHOULD INCLUDE THIS VEHICLE AS WELL AS BRAKE COMPONENT FAILURE IS RECOGNIZED. SYMPTOM OCCURRED WHILE BRAKING ON A HIGHWAY
Incident date: Jun 1, 2016
TAKATA RECALL. I'M FILING THIS COMPLAINT DUE TO EXCESSIVE TIME TO REPAIR A POTENTIALLY DEADLY DEFECT. MFG RECALL # 16V384 1 JUNE 2016.
Incident date: Oct 22, 2017
TAKATA RECALL RECEIVED RECALL NOTICE 16S26 NHTSA RECALL 16V-384 IN JULY 2016. TO DATE DEALER SAYS PARTS ARE STILL NOT AVAILABLE FOR REPAIRS TO BE MADE. WHY WOULD IT TAKE OVER 15 MONTHS FOR PARTS TO BE AVAILABLE?
Incident date: Jun 1, 2016
TAKATA RECALL NO REMEDY STILL AVAILABLE WITH FORD. THIS HAS WENT ON TOO LONG.
Incident date: Jul 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (FLAMMER FORD OF SPRING HILL, 3335 COMMERCIAL WAY, SPRING HILL, FL 34606, (352) 686-8255) AND VETERANS FORD, 7201 W LINEBAUGH AVE, TAMPA, FL 33625... Read more
Incident date: Oct 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V348000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREENWAY FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FL 32817; 1-888-832-6125) AND WAS INFORMED T... Read more
Incident date: Mar 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FINDLAY LINCOLN, 310 N GIBSON RD, HENDERSON, NV 89014, (702) 982-4779) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE ... Read more
Incident date: Jul 1, 2017
TAKATA RECALL. MY COMPLAINT IS THAT ITS BEEN OVER A YEAR SINCE THE RECALL ON TAKATA AIRBAGS FOR MY VEHICLE AND NOTHING IS HAS BEEN DONE TO FIX THAT PROBLEM.
Incident date: Oct 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER (NORTH PARK LINCOLN, 9207 SAN PEDRO AVE, SAN ANTONIO, TX, 78216) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTA... Read more
Incident date: Sep 4, 2017
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE DRIVING 15 MPH, THE STEERING COLUMN SEIZED AND REQUIRED ADDITIONAL EFFORT TO OPERATE THE VEHICLE. THE VEHICLE WAS TAKEN TO NORM REEVES FORD SUPERSTORE (18900 STUDEBAKER RD, CERRITOS, CA), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Incident date: Jan 1, 2017
TAKATA RECALL. I HAVE SPOKEN WITH (SHAY) IN THE SERVICE DEPARTMENT AT NORTH PARK LINCOLN DEALER SAN ANTONIO TEXAS (210-341-8841) WHERE I HAD PURCHASED MY VEHICLE 2012. SHE ADVISED ME THEY HAVE NOT RECEIVED AIRBAGS FOR 2 YEARS NOW AND CANNOT REPLACE MY AIRBAG THAT IS UNDER RECALL BASED ON MY VIN. ALSO, ADVISED ME THAT THEY DO NOT HAVE ANY INFORMATION AS TO A DATE WHEN I WOULD BE ABLE TO GET THE... Read more
Incident date: Oct 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTH PARK LINCOLN (9207 SAN PEDRO AVENUE, SAN ANTONIO, TX 78216; 210-341-8841) WHO S... Read more
Incident date: Oct 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V348000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREENWAY FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FL 32817; 1-888-832-6125) AND WAS I... Read more
Incident date: Oct 23, 2017
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE AND THE MOON ROOF DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE FRAME AROUND THE ROOF WAS RUSTED. THE CONTACT HAD WORK PERFORMED INSIDE THE VEHICLE THROUGH AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 267,000. CONSUMER... Read more
Incident date: Oct 23, 2017
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE AND THE MOON ROOF DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE FRAME AROUND THE ROOF WAS RUSTED. THE CONTACT HAD WORK PERFORMED INSIDE THE VEHICLE THROUGH AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 267,000. CONSUMER... Read more
Incident date: Oct 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED GREENWAY FORD (... Read more
Incident date: Sep 7, 2016
HAVE BEEN WAITING SINCE SEPT 7, 2016 TO HAVE RECALL NOTICE 16S26/NHTSA RECALL16V-384. HAVE CALLED THE LINCOLN MOTOR COMPANY IN DEARBORN, MICHIGAN AND SPOKE TO MELISSA : PHONE: 413-8550 EXT.4113. HAVE NOT BEEN IN A WRECK AND WANT VEHICLE AIRBAG REPLACED BEFORE THAT HAPPENS.
Incident date: Jul 1, 2016
TAKATA RECALL, I RECEIVED NOTIFICATION IN JULY 2016 OF RECALL AND THERE HAS NOT BEEN A RESOLUTION AS YET. SO I CONTINUE TO DRIVE WITH AIRBAGS THAT COULD DETRIMENTALLY HARM ME OR KILL ME BUT YET THERE HAS BEEN NO EFFORT TO RESOLVE THIS ISSUE.