Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Nov 2, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. THE CONTACT CALLED HELENA FORD-LINCOLN (3365 E US HIGHWAY 12, HELENA, MT 59601) AT 406-446-6310 WHO STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND WERE REPAIRING BY ZONE... Read more
Incident date: Oct 31, 2017
TAKATA RECALL . I AM UNABLE TO GET AN INSPECTION STICKER FOR THIS CAR BECAUSE OF THE AIRBAG AND FORD SAYS THERE IS NO REMEDY? THIS WILL FORCE ME TO JUNK THIS CAR SINCE IN MA THE AIRBAG IS A SAFETY ISSUE AND I WILL BE UNABLE TO GET AN INSPECTION STICKER SO I WILL HAVE TO JUNK IT, NOT USE IT OR SELL IT AT A VERY TERRIBLE PRICE DUE TO FORDS NOT HAVING A REMEDY.
Incident date: Nov 2, 2017
TAKATA RECALL - UPON RECEIVING THE NOTICE OF THE 6/1/16 RECALL, I CALLED MY LOCAL DEALERSHIP, WHO INFORMED ME THAT PARTS WERE NOT YET AVAILABLE. CHECKED AGAIN 6 MONTHS LATER, AND AGAIN WHEN I RECEIVED THE LEGAL NOTICE REGARDING TAKATA'S FIING OF BANKRUPTCY. DEALER STILL DOES NOT HAVE PARTS, AND HAS NO IDEA WHEN THEY MIGHT BE AVAILABLE.
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GALPIN PREMIERE COLLECTION IN VAN NUYS, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. ... Read more
Incident date: Mar 1, 2017
TAKATA RECALL. PASSENGER AIRBAG IS AFFECTED. CANNOT DRIVE VEHICLE WITH A PASSENGER IN FRONT SEAT. MULTIPLE DEALER CONTACTS HAVE BEEN UNSUCCESSFUL.
LINCOLN
MKZ HYBRID
(2012) - AIR BAGS
Nov 2, 2017
Incident date: Mar 1, 2017
GOT TAKATA RECALL NOTICE IN MARCH, TOOK IN TO LIVERMORE AUTO GROUP , THEY HAD CAR FOR A DAY THEN TOLD ME PARTS ARE NOT MADE YET , THEY SAID I WOULD BE CALLED WHEN PARTS ARE MADE. STILL WAITING FOR THEM TO CALL , WORRIED ABOUT SAFETY OF WIFE DRIVING THE CAR WITH DEFECTIVE AIRBAGS
Incident date: Jun 1, 2016
THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT ... Read more
Incident date: Jun 1, 2016
TAKATA RECALL. HAVE CONTACTED FORD LINCOLN OF FRANKLIN (TN) SEVERAL TIMES TO ARRANGE FOR AIRBAG REPLACEMENT, AND EACH TIME TOLD THEY DON'T HAVE REPLACEMENT AIRBAGS. THEY ALSO HAVE SAID I WILL RECEIVE NOTIFICATION BY MAIL WHEN AIRBAGS ARE IN STOCK, BUT I HAVE HAD NO COMMUNICATION FROM THEM.
Incident date: Jun 1, 2016
TAKATA AIR BAG. IT HAS BEEN OVER A YEAR THAT THE RECALL HAS BEEN OUT AND THE DEALER TELLS ME THAT THEY DO NOT HAVE A REPLACEMENT AIR BAG TO INSTALL. AND THEY DO NOT KNOW WHEN IT WILL BE ADDABLE. WHAT AM I TO DO WITH THIS SAFETY PROBLEM?
Incident date: Jun 1, 2016
I RECEIVED A TAKATA RECALL DATED JUNE 1, 2016 REGARDING A PROBLEM WITH AIRBAGS. I HAVE NOT HAD A PERSONAL INJURY BECAUSE OF THE AIRBAG DEFECT. HOWEVER, I FEAR THAT THE AIRBAG INFLATOR COULD RUPTURE CREATING A RISK OF INJURY. I HAVE BEEN IN CONTACT WITH MY LINCOLN CAR DEALER PERIODICALLY AND TAKATA HAS NEVER SENT REPLACEMENT PARTS TO THE CAR DEALER AND THEREFORE THE PROBLEM WAS NEVER FIXED. SI... Read more
Incident date: Jul 1, 2016
"TAKATA RECALL" ACCORDING TO NUMEROUS PHONE CALLS TO VARIOUS DEALERS THE PARTS HAVE NOT YET BEEN MANUFACTURED.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STURMAN AND LARKIN FORD, 900 REGIS AVE, PITTSBURGH, PA 15236) WAS CONTACTED AND CONFIRMED THAT ... Read more
Incident date: Jun 30, 2016
I RECEIVED A RECALL NOTICE OVER A YEAR AGO ABOUT DEFECTIVE AIR BAGS ON MY 2007 LINCOLN MKZ. I HAVE NOT RECEIVED ANY ADDITION INFORMATION OR NOTICES. IF THIS IS A SAFETY ISSUE, WHY IS IT TAKING. SO LONG FOR THIS TO BE CORRECTED.
Incident date: May 3, 2017
TAKATA RECALL ORDERED AIR BAGS MONTHS AGO. LEAVING ON A 3600 MILES TRIP THE END OF DECEMBER. DO I ANY CHANCE OF GETTING THEM BEFORE THE TRIP? DAVIS-MOORE LINCOLN STILL DIDN'T HAVE STOCK.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOULEVARD AUTO SALES IN LEWES, DELAWARE WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFAC... Read more
Incident date: Aug 1, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO... Read more
Crash
1 injured
Incident date: Jun 1, 2017
TAKATA RECALL I WAS NOTIFIED ON 6-1-17 OF RECALL AND NOW IT'S 11-1-17 AND I HAVE NOT HEARD A THING FROM FORD REGARDING A FIX
Incident date: Nov 1, 2017
TAKATA RECALL - CALLED DEALER (ROBINSON BROTHERS LINCOLN BATON ROUGE, LOUISIANA) AND THEY TOLD ME THEY DID NOT HAVE THE PARTS AT THIS TIME AND THAT I SHOULD WAIT FOR ANOTHER LETTER.
Incident date: Nov 1, 2017
TAKATA RECALL-NEED TO REPLACE AIR BAGS BUT NO COMMUNICATION FROM DEALER
Incident date: Mar 1, 2017
TAKATA RECALL WAITING FOR AIRBAG AND PARTS. I PAYED THE DEALER $75.00 SERVICE AND I WOULD A REFUND.
Incident date: Nov 1, 2017
IN JULY 2016 I RECEIVED A RECALL NOTICE, DEALERS CONTACTED THEN DID NOT HAVE PARTS. SUBSEQUENT CONTACTS WITH BOTH DEALERS AND LINCOLN HAVE FAILED TO GET THE DEFECTIVE PARTS REPLACED.
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMITH FORD OF LOWELL IN LOWELL, INDIANA 46356 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. TH... Read more
Incident date: Jan 1, 2006
TAKATA RECALL: I'VE BEEN WAITING FOR TAKATA AND FORD TO FIX THIS SERIOUS AND DANGEROUS AIRBAG PROBLEM FOR WELL OVER A YEAR. EVERY TIME I CONTACT THE LINCOLN DEALERSHIP I GET THE SAME ANSWER..."THEY HAVEN'T SHIPPED US THE PARTS YET." ARE THEY WAITING FOR THE CAR TO BECOME OBSOLETE OR DO THEY FIGURE THAT IT'S CHEAPER TO PAY FOR A 'LOSS'? NOW I'VE HEARD THAT TAKATA SETTLED WITH SOME CAR COMPANIES BU... Read more
Incident date: Jul 10, 2016
TAKATA RECALL:RECIEVED NOTICE OF RECALL JULY,2016.DIDNOT RECIEVE A NOTICE FROM FROM THE LINCOLN MOTOR COMPANY AS OF YET,TODAY IS 11/I/2017,THAT NEW AIR BAG IS AVAILABLE.I CANNOT BELIEVE THAT YOU WOULD ALLOW LINCOLN NOT TO REPLACE THE AIR BAG IN A TIMELY MANNER.I USED TO ENJOY DRIVING THE CAR BUT I DRIVE IT RARELY NOW BECAUSE OF SAFETY CONCERNS FOR ME AND MY PASSENGERS.
Incident date: Oct 31, 2017
TAKATA RECALL WE RECEIVED NOTICE THAT THE PASSENGER FRONT AIRBAG IS ON RECALL. I CALLED TO GET IT FIXED, AND THE DEALERSHIP DOES NOT HAVE THE REPLACEMENT. I BELIEVE THIS HAS BEEN UNDER RECALL FOR OVER A YEAR NOW. IT NEEDS TO BE FIXED ASAP AS MY CHILDREN ARE USING THIS CAR! I DO NOT UNDERSTAND HOW IT HAS TAKEN ALL THE TIME WITHOUT A REPLACEMENT.
Incident date: Oct 31, 2017
TAKATA RECALL: RECEIVED A NOTICE VIA MAIL IN REGARDS TO THIS RECALL. TRIED TO CALL THE PHONE NUMBERS LISTED FOR CLAIMS (FREE AIRBAG REPLACEMENT) AND GOT NOWHERE. IT'S A PRERECORDED MESSAGE THAT GIVES YOU NO OPTION TO SPEAK TO ANYONE ABOUT HAVING YOUR AIRBAGS REPLACED.
Incident date: Oct 11, 2017
TAKATA RECALL. FORD DEALERSHIP SAID IT HAD NO FIX AND I HAD TO WAIT FOR LETTER. NO LETTER HAS COME.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAUL CERAME FORD LOCATED AT 11400 NEW HALLS FERRY ROAD, FLORISSANT, MO WAS CONTACTED AND CONFIRMED THAT THE ... Read more
Incident date: Jul 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (NORTHGATE FORD TRUCK CENTER, 8810 COLERAIN AVE, CINCINNATI, OH, 45251) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CO... Read more
Incident date: Oct 31, 2017
TAKATA RECALL, NO PARTS AVAILABLE AND NOTHING THE DEALER CAN DO UNTIL PARTS BECOME AVAILABLE. IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE ORIGINAL NOTICE
Incident date: Mar 17, 2017
TAKATA RECALL- RECEIVED NOTICE FROM THE LINCOLN MOTOR COMPANY OF TAKATA AIR BAG RECALL FOR MY 2009 LINCOLN MKZ AND HAVE CALLED THREE FORD/LINCOLN DEALERSHIPS IN MY AREA AND THEY STATED DUE TO LAW SUIT THEY HAVE NOT RECEIVED THE REPLACEMENT AIRBAG PART.
Incident date: May 31, 2016
TAKATA RECALL RECEIVED NOTICE OF RECALL ON 05/31/2016 AND HAVE NO FURTHER NOTICE OF WHEN REPAIR WILL BE AVAILABLE. ON INTERNET LINCOLN ONLY SAYS "...YOU WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE..." IT IS NOW 15 MONTHS SINCE RECALL NOTICE WAS RECEIVED. THESE REPLACEMENTS SHOULD BE REQUIRED TO BE AVAILABLE BEFORE ANY 2018 MODELS ARE FOR SALE!
Incident date: Oct 31, 2017
"TAKATA RECALL" THE AIRBAG INFLATORS PART FOR MY VEHICLE NOT AVAILABLE FROM MANUFACTURE AFTER RECEIVING NOTICES TO HAVE PARTS REPLACED AT DEALERSHIP. CONSUMER SAFETY AT HIGH RISK. "TAKATA RECALL" AIRBAG INFLATORS PART NOT AVAILABLE TO BE REPLACED AFTER RECEIVING SEVERAL NOTICES FROM MANUFACTURER. CONSUMER SAFETY AT RISK. HELP!!!!!!!
Incident date: Oct 6, 2017
OUTER BEARING FAILURE IN TRANSMISSION RESULTING IN METAL-TO-METAL BEARING DESTRUCTION AND ACCORDING TO FORD TECHNICIANS ONCE COMPLETE FAILURE OCCURS WOULD CAUSE THE VEHICLE TO ABRUPTLY STOP WHEN DRIVING. FORD-LINCOLN ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS ISSUE BUT THERE HAS BEEN NO CUSTOMER NOTIFICATION OR VOLUNTARY RECALL FOR MY SPECIFIC VEHICLE VIN BUT IT IS MY UNDERSTANDING THAT THERE W... Read more
Incident date: Oct 30, 2015
TAKATA RECALL: THE RECALL FOR MY LINCOLN MKX AIRBAGS WAS ANNOUNCED A COUPLE OF YEARS AGO, HOWEVER THERE IS STILL NO REMEDY FROM THE MANUFACTURER. I NEED TO GET THIS REPLACED ASAP.
Incident date: Jun 1, 2016
TAKATA RECALL I RECEIVED A NOTICE BY MAIL IN JUNE 2016. IT HAS BEEN OVER A YEAR AND NO REMEDY IS AVAILABLE. I JUST CALLED MY FORD DEALERSHIP, AND THEY ALSO HAVE NO INFORMATION. WHAT CAN I DO TO GET REPLACEMENT AIRBAGS? THE NOTICE STATES METAL FRAGMENTS CAN CAUSE INJURY OR DEATH. THIS CONCERNS US.
Incident date: Oct 30, 2017
TAKATA RECALL. DEALER STATES UNABLE TO FIX AT THIS TIME
Incident date: Oct 26, 2017
TAKATA RECALL. THEY CONTINUE TO SAY PARTS ARE NOT AVAILABLE AND NOW TK HOLDINGS INC AND CERTAIN OF IT'S AFFILIATES HAVE FILED CHAPTER 11 BANKRUPTCY. I JUST WANT MY CAR FIXED THAT'S IT, NOTHING ELSE. THIS HAS BEEN AN ONGOING ISSUE BUT WE JUST RECEIVED THE BANKRUPTCY NOTICE ON THE 26TH ON OCTOBER 2017.
Incident date: Oct 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (DON FRANKLIN FORD LINCOLN, 388 KY-192, LONDON, KY 40741; 888-461-0896) AN... Read more
Incident date: Oct 30, 2017
TAKATA RECALL. RECALL NOTICE WAS JUNE 1, 2016. STILL NO PARTS AVAILABLE FOR THE DEALERSHIP TO FIX THIS DANGEROUS SITUATION. THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. NO SITUATION/ACCIDENT YET BUT MY KIDS RIDE I... Read more
Incident date: Jun 1, 2016
TAKATA RECALL IN JUNE OF 2016 OF MY PASSENGER AIRBAG. THERE IS STILL NO FIX AVAILABLE.I HAVE A 5 PASSENGER CAR AND CAN'T HAVE ANYONE IN MY FRONT SEAT STILL. I DESERVE A RENTAL CAR. ENOUGH IS ENOUGH.
Incident date: Oct 30, 2017
I RECIEVED THE NOTICE IN JANUARY 2017, CALLED AND WAS TOLD THEY DO NOT HAVE THE PART. NOW I RECIEVED NOTICE THAT THE PART MANUFACTURER IS FILING BANKRUPCY AND THAT UNLESS I PUT THE NEW PARTS ON THE VEHICLE NOW THEY WILL NOT BE HELD RESPONSIBLE FOR INJURY OCCURING AFTER DEC 27, 2017. I ASKED THE DEALER IF THEY NOTED HOW MANY CALLS I HAVE MADE AND THEY SAY NO. NOW I CALL 18003923673 AND REPORT THIS... Read more
Incident date: May 2, 2016
TAKATA RECALL. RECEIVED NOTIFICATION FROM DEALER MID 2016. DEALER STATES PART IS NOT AVAILABLE YET FROM MFG. HAS BEEN OVER A YEAR SINCE NOTIFICATION. NOT SURE OF EXACT DATE BUT DEALER WILL HAVE RECORD.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHULTZ FORD LINCOLN (80 NY-304, NANUET, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR T... Read more
Incident date: Oct 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORRESTER LINCOLN (832 LINCOLN WAY E, CHAMBERSBURG, PA 17201; 717-263-9525) AND WAS INFORMED T... Read more
Incident date: Oct 30, 2017
TAKATA RECALL WE NEED DANGEROUSLY DEFECTIVE AIR BAG REPLACED IMMEDIATELY. WE HAVE REQUESTED DEALERSHIP (HERTRICH LINCOLN OF DOVER, DELAWARE) TO REPLACE DEFECTIVE AIR BAG WITHOUT RESULTS.
Incident date: Oct 30, 2017
TAKATA RECALL IN MARCH OF 2017 I RECEIVED A LETTER BY MAIL FROM THE LINCOLN MOTOR COMPANY ALERTING ME OF AN IMPORTANT SAFETY RECALL. IN OCTOBER OF 2017 I RECEIVED A LEGAL NOTICE BY MAIL FROM TK HOLDINGS INC. INSTRUCTING ME TO CONTACT MY NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. I LOOKED FURTHER INTO THE MATTER VIA WWW.AIRBAGRECALL.COM TO VERIFY THE STATUS OF THIS RECALL ONLY TO D... Read more