Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Oct 10, 2017
BRAKE BOOSTER FAILURE. LOSS OF BREAK ASSISTANCE WHILE ATTEMPTING TO SLOW DOWN. ACCOMPANIED BY HISSING SOUND. SYMPTOMS IDENTICAL TO FORD CUSTOMER SATISFACTION PROGRAM #13N02. THAT RECALL COVERS VEHICLES BUILD IN MAY ONWARD. MY VEHICLE WAS BUILD IN MARCH. COVERAGE SHOULD INCLUDE THIS VEHICLE AS WELL AS BRAKE COMPONENT FAILURE IS RECOGNIZED. SYMPTOM OCCURRED WHILE BRAKING ON A HIGHWAY
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALTON BLAKELY FORD IN SOMERSET, KY, 606- 678-5181) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FO... Read more
Incident date: Sep 4, 2017
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE DRIVING 15 MPH, THE STEERING COLUMN SEIZED AND REQUIRED ADDITIONAL EFFORT TO OPERATE THE VEHICLE. THE VEHICLE WAS TAKEN TO NORM REEVES FORD SUPERSTORE (18900 STUDEBAKER RD, CERRITOS, CA), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Incident date: Oct 23, 2017
TAKATA RECALL PARTS ARE UNAVAILABLE, PER TOWN & COUNTRY FORD, CHARLOTTE, NC
Incident date: Jun 1, 2016
TAKATA RECALL. I'M FILING THIS COMPLAINT DUE TO EXCESSIVE TIME TO REPAIR A POTENTIALLY DEADLY DEFECT. MFG RECALL # 16V384 1 JUNE 2016.
Incident date: Oct 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED GREENWAY FORD (... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROGERS FORD AT (432) 694-8801 (4200 W WALL ST, MIDLAND, TX 79703) WHERE IT WAS CONFIRMED THAT THE... Read more
Incident date: Oct 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V348000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREENWAY FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FL 32817; 1-888-832-6125) AND WAS I... Read more
Incident date: Oct 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V348000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREENWAY FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FL 32817; 1-888-832-6125) AND WAS INFORMED T... Read more
Incident date: Oct 23, 2017
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE AND THE MOON ROOF DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE FRAME AROUND THE ROOF WAS RUSTED. THE CONTACT HAD WORK PERFORMED INSIDE THE VEHICLE THROUGH AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 267,000. CONSUMER... Read more
Incident date: Oct 23, 2017
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE AND THE MOON ROOF DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE FRAME AROUND THE ROOF WAS RUSTED. THE CONTACT HAD WORK PERFORMED INSIDE THE VEHICLE THROUGH AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 267,000. CONSUMER... Read more
Incident date: Mar 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FINDLAY LINCOLN, 310 N GIBSON RD, HENDERSON, NV 89014, (702) 982-4779) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE ... Read more
Incident date: Oct 23, 2017
TAKATA RECALL - SEVERAL MONTHS AGO, TOOK CAR TO DEALERSHIP (SABINE RIVER FORD) IN ORANGE TX AND THEY DIDN'T PERFORM WORK, SAYING THEY DIDN'T HAVE THE PARTS. CALLED THEM AGAIN TODAY (10/23/17) AFTER RECEIVING NOTICE FROM TK HOLDINGS INC.. NOTICE SAID TO TAKE CAR TO DEALERSHIP TO HAVE WORK DONE FREE OF CHARGE. DEALERSHIP SAID THEY NEED TO CHECK ON STATUS OF TAKATA BANKRUPTCY TO SEE IF RECALL CAN ... Read more
Incident date: Jun 1, 2016
TAKATA INFLATORS IT HAS BEEN OVER A YEAR SINCE I RECEIVE THE FIRST NOTICE ABOUT MY AIRBAG THAT COULD RESULT IN DEATH. I HAVE NOT BEEN NOTICE WHEN MY AIRBAG CAN BE REPLACE.
Incident date: Sep 7, 2016
HAVE BEEN WAITING SINCE SEPT 7, 2016 TO HAVE RECALL NOTICE 16S26/NHTSA RECALL16V-384. HAVE CALLED THE LINCOLN MOTOR COMPANY IN DEARBORN, MICHIGAN AND SPOKE TO MELISSA : PHONE: 413-8550 EXT.4113. HAVE NOT BEEN IN A WRECK AND WANT VEHICLE AIRBAG REPLACED BEFORE THAT HAPPENS.
Incident date: Oct 11, 2017
TAKATA RECALL MY CAR WAS AT BOGGUS FORD IN MCALLEN TEXAS.I ASKED ABOUT AIR BAG RECALL THE SERVICE REP HECTOR TAMEZ FROM SERVICE DEPARTMENT STATED THERE WAS NO RECALLS FOR MY CAR .
Incident date: Jul 1, 2017
TAKATA RECALL. MY COMPLAINT IS THAT ITS BEEN OVER A YEAR SINCE THE RECALL ON TAKATA AIRBAGS FOR MY VEHICLE AND NOTHING IS HAS BEEN DONE TO FIX THAT PROBLEM.
Incident date: Jul 1, 2016
TAKATA RECALL, I RECEIVED NOTIFICATION IN JULY 2016 OF RECALL AND THERE HAS NOT BEEN A RESOLUTION AS YET. SO I CONTINUE TO DRIVE WITH AIRBAGS THAT COULD DETRIMENTALLY HARM ME OR KILL ME BUT YET THERE HAS BEEN NO EFFORT TO RESOLVE THIS ISSUE.
Incident date: Jul 1, 2016
"TAKATA RECALL"..IN JULY OF 2016, I WAS NOTIFIED THAT MY VEHICLES TAKATA AIR BAG WAS FAULTY AND NEEDED TO BE REPLACED. THAT WAS 16 MONTHS AGO. IT IS VERY DISTURBING TO KNOW THAT IF YOU HAVE AN ACCIDENT, YOU MAY BE SERIOUSLY INJURED BY METAL FRAGMENTS EMITTED FROM THE DEVICE. FURTHERMORE, I ASKED SEVERAL LINCOLN DEALER EMPLOYEES, ABOUT THE AIR BAG RECALL SITUATION, MANY REPLIED THAT THEY ARE STIL... Read more
Incident date: Dec 6, 2016
TAKATA RECALL! BROUGHT VEHICLE INTO PALM COAST FORD IN PALM COAST, FL ON 12/06/16 FOR SERVICE AND WAS TOLD BY DEALER THAT THEY WOULD CALL US WHEN A REPLACEMENT AIRBAG WAS AVAILABLE. STILL HAVE NOT BEEN CONTACTED CONCERNING A REPLACEMENT AIRBAG.
Incident date: Jun 1, 2016
THERE ARE NO AIRBAGS TO REPLACE THE RECALL ON MY CAR AND I AM DRIVING AROUND WITH A FAULTY AND DANGEROUS AIRBAG. I WOULD LIKE A REPLACEMENT NOW. I RECEIVED MY NOTICE IN JUNE 2016
Incident date: Oct 20, 2017
MY VEHICLE HAS AN AIR BAG THAT IS LISTED AS A POSSIBLE DEFECTIVE UNIT. FORD AND LINCOLN HAVE NOT CONTACTED ME ABOUT A REPLACEMENT, AND I HAVE TRAVELED TO MY DEALER, CARRIAGE FORD, CLARKSVILLE IN 47130, AND THEY TELL ME IT IS IMPOSSIBLE TO OBTAIN ONE OF THE REPLACEMENT DEVICES, AND THERE IS NO ANTICIPATED DELIVERY DATE FOR THESE.
Incident date: Oct 19, 2017
TAKATA RECALL MY CAR'S AIRBAG NEEDS TO BE REPLACED THE COMPANY FILED BANKRUPTCY AND THEY DON'T HAVE THE PARTS.
Incident date: Jul 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DON GASGARTH'S CHARLOTTE COUNTY FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952,... Read more
Incident date: Oct 20, 2017
TAKATA RECALL - 06/01/2016 - NOTIFIED VEHICLE IS INVOLVED IN RECALL. 10/20/2017 - NO DEALERSHIPS I SPOKE TO HAVE PARTS AND DON'T KNOW WHEN REPLACEMENT PARTS WILL BE AVAILABLE. AUTO NATION LINCOLN IN CLEARWATER FL STATED THEY HAVE NOT REPLACED RECALLED AIRBAGS IN 2 YRS. I LIVE IN SEMINOLE, FL - ITS HOT, HUMID AND MY CAR IS ALMOST 10 YRS OLD.
Incident date: Jun 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (WALLACE LINCOLN, 5555 US-1, FORT PIERCE, FL, 34982) WAS CONTACTED AND CONFIRMED THAT THE P... Read more
Incident date: Oct 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TIDELANDS FORD LINCOLN, 9387 OCEAN HWY, PAWLEYS ISLAND, SC 29585 (843) 237-3673, EXT. 3... Read more
Incident date: Feb 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ALEX KARRAS LINCOLN, 6760 14TH STREET W, BRANDENTON, FL 34207) WAS CONTACTED AND CONFIRMED TH... Read more
Incident date: Nov 8, 2016
I HAVE BEEN WAITING FOR A YEAR. I CALLED THE FORD DEALER IN WESLEY CHAPEL-FL.33453. I HAVE ALSO CALLED THE PEOPLE IN HIGHER-UP . LGM
Incident date: Oct 20, 2017
RECALL 16V384, FAULTY TANAKA AIR BAGS. CALLED SCHUMACHER LINCOLN IN DELRAY, FLORIDA (844-653-8366), BUT THEY DID NOT HAVE THE REPLACEMENT PART AND COULD NOT DO THE WORK.
Incident date: Oct 20, 2017
TAKATA RECALL DEALER TELLS ME THEY STILL DO NOT HAVE PARTS. I WISH TO JOIN CLASS ACTION LAW SUIT BEFORE THE DATE TO FILE RUNS OUT DUE TO LACK OF PARTS ON DEC 27TH 2017
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAGIC CITY FORD LINCOLN (809 WILLIAMSON RD NE, ROANOKE, VA 24016 (540) 345-0911) WHERE I... Read more
Incident date: Oct 20, 2017
DEALER COULD GIVE ME NO INFORMATION ABOUT THE AIRBAG REPLACEMENT. THE SERVICE MANAGER SAID THAT HE DID NOT GET THE NEWEST INFORMATION ABOUT IT
Incident date: Oct 20, 2017
"TAKATA RECALL" HAVE NOT RECEIVED NOTICE FROM DEALER TO BRING VEHICLE TO HAVE RECALL AIRBAG REPLACED.
Incident date: Jun 16, 2016
"TAKATA RECALL" CANNOT GET THIS FIXED DUE TO DEPLETED INVENTORIES. I HAVE CONTACTED OXMOOR AUTO GROUP FOR REPAIRS.
Incident date: Oct 20, 2017
TAKATA RECALL: FORD DEALER IS STILL UNABLE TO OBTAIN REPLACEMENT AIRBAGS AS OF OCTOBER 20, 2017.
Incident date: Oct 20, 2017
TAKATA RECALL MONTGOMERY LINCOLN TELLS ME THERE IS NO REPLACEMENTS FOR THE DEFECT BAGS AT THIS TIME... SOMEONE NEEDS TO PUSH THEM ALONG.. I TALKED TO THEIR SERVICE DEPT. TODAY 10/20/2017 AT 3:10PM
Incident date: Jun 1, 2016
TAKATA RECALL REMEDY NOT YET AVAILABLE,,DATE OF RECALL 6/1/16
Incident date: Mar 1, 2017
"TAKATA RECALL" RECEIVED RECALL FOR PASSENGER AIRBAG IN MARCH,2017. I HAVE BEEN TOLD BY DEALERSHIP THAT THE PART IS NOT AVAILABLE NOW AND THEY CANNOT GIVE A TIME WHEN IT WILL BE AVAILABLE. TAKATA HAS NOW FILED BANKRUPTCY. MY COMPLAINT IS THAT I DID NOT BUY THE CAR FROM TAKATA, I BOUGHT IT FROM A LINCOLN DEALERSHIP. I DON'T UNDERSTAND WHY LINCOLN CAN'T GET ANOTHER AIRBAG FOR REPLACEMENT. IT ... Read more
Incident date: Jan 17, 2017
TAMARA RECALL, AIRBAG HAS NOT BEEN REPLACED YET FROM JANUARY 10, 2017 RECALL.
Incident date: Oct 1, 2016
TRANSMISSION SHIFTER CABLE IS BROKEN; INTERMITTENT PROBLEM MOVING GEER AND WHEN MOVED, IT MAY GENERATE A VIOLENT JERK BEFORE MOVING. MULTIPLE PEOPLE HAVE THIS PROBLEM. BUT NHTSA CAMPAIGN NUMBER: 02V313000 IS ONLY COVERING A SELECTED AMOUNT OF VEHICLES. MY VEHICLE WAS NOT INCLUDED BUT THE SAME PROBLEM.
Incident date: Oct 20, 2017
TAKATA RECALL BEEN OVER YEAR AND FOUR MONTHS. STILL NO REPLACEMENT PARTS TO FIX MY CAR.
Incident date: Jul 30, 2015
I PURCHASED A USED 2013 LINCOLN MKZ. AS OF OCTOBER 11,2014. IT HAS BEEN TO THE DEALERSHIP A TOTAL OF 11 TIMES DUE TO THE FOLLOWING PROBLEMS... KEY FAB, RECALL 14S21 SENOR AIR BAG, RECALL 15S16, RECALL 15S14 REPLACE POWER STEERING BOLTS, REPLACE AIR CONDITIONER IN THE CAR, KEY FAB, REDO RECALL FOR DOOR LATCHES, PHONE & RADIO DEVICE, DRIVER FRONT SEAT MOVED UP & DOWN & BACK & FORTH ON IT'S OWN. CAR ... Read more
Incident date: Jul 30, 2015
I PURCHASED A USED 2013 LINCOLN MKZ. AS OF OCTOBER 11,2014. IT HAS BEEN TO THE DEALERSHIP A TOTAL OF 11 TIMES DUE TO THE FOLLOWING PROBLEMS... KEY FAB, RECALL 14S21 SENOR AIR BAG, RECALL 15S16, RECALL 15S14 REPLACE POWER STEERING BOLTS, REPLACE AIR CONDITIONER IN THE CAR, KEY FAB, REDO RECALL FOR DOOR LATCHES, PHONE & RADIO DEVICE, DRIVER FRONT SEAT MOVED UP & DOWN & BACK & FORTH ON IT'S OWN. CAR ... Read more
Incident date: Jul 30, 2015
I PURCHASED A USED 2013 LINCOLN MKZ. AS OF OCTOBER 11,2014. IT HAS BEEN TO THE DEALERSHIP A TOTAL OF 11 TIMES DUE TO THE FOLLOWING PROBLEMS... KEY FAB, RECALL 14S21 SENOR AIR BAG, RECALL 15S16, RECALL 15S14 REPLACE POWER STEERING BOLTS, REPLACE AIR CONDITIONER IN THE CAR, KEY FAB, REDO RECALL FOR DOOR LATCHES, PHONE & RADIO DEVICE, DRIVER FRONT SEAT MOVED UP & DOWN & BACK & FORTH ON IT'S OWN. CAR ... Read more
Incident date: Oct 13, 2015
ASKED DEALER TO REPAIR AIRBAG RECALL. 2 YEARS AGO. DEALER SAYS NO PARTS. HAVE GOTTEN NO RECALL FORMS, NO LETTERS. CALLED TWICE. STILL NO REPAIR. 19 OCT 2017
Incident date: Oct 20, 2015
TAKATA RECALL HAVE BEEN TRYING TO HAVE RECALL FIXED FOR OVER 2 YEARS AND DEALER SAYS CAN'T GET PART. I NEED HELP.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE OEM RIMS PREMATURELY CAUSED THE AIR TO LEAVE THE TIRES. THE CONTACT HAD TO CONSTANTLY ADD AIR TO THE TIRES. THE VEHICLE WAS TAKEN TO TWO DEALERS (SUMMERVILLE FORD, 9700 DORCHESTER RD, SUMMERVILLE, SC 29485, (877) 477-1434) AND (PALMETTO FORD, 1625 SAVANNAH HWY, CHARLESTON, SC 29407, (843) 571-3673). THE DEALERS IND... Read more