Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jul 21, 2016
TAKATA RECALL. I RECEIVED A NOTICE ABOUT THIS OVER A YEAR AND A HALF AGO AND STILL HAVE NO RESOLUTION. THE DEALER TELLS ME THERE IS NO REPLACEMENT AND THAT I AM DRIVING A DANGEROUS VEHICLE THAT COULD KILL ME AND MY PASSENGERS.
Incident date: Jun 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LAUREL FORD-LINCOLN (2018 MS-15, LAUREL, MS 39440, (601) 649-4511) AT LEAST FOUR TI... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERITAGE FORD (2075 EDSEL LN NW, CORYDON, IN) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL... Read more
Incident date: Mar 22, 2010
TL* THE CONTACT OWNS A 2010 LINCOLN NAVIGATOR. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK WHEN THE BRAKE PEDAL WAS DEPRESSED, WHICH MADE IT HARDER TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THIS WAS AN ONGOING FAILURE EVER SINCE THE VEHICLE WAS PURCHASED SEVEN YEARS AGO. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES AND ROTORS WERE CHANGED SEVERAL TIMES APP... Read more
Incident date: Nov 19, 2017
WHEN WE PURCHASED THE VEHICLE FROM VALLEY CADILLAC IN ROANOKE VA IN 2014. WE SMELLED SOMETHING BURNING A FEW DAYS LATER. WE TOOK IT BACK TO THE DEALER WHO KEPT IT FOR OVER A WEEK. THEY TOLD ME THAT THEY WOULD HAVE TO SEND IT TO THE FORD DEALER BECAUSE THEY COULDN'T REPAIR IT.I WAS NEVER WAS TOLD WHAT THE ISSUE WAS ONLY THAT IT COST UPWARDS OF $800. HERE WE ARE AND I WAS STRANDED ON I81 BECAUSE THE... Read more
Incident date: Dec 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (CHAPMAN FORD, 9371 ROOSEVELT BLVD, PHILADELPHIA, PA 19114) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON GASGART'S CHARLOTTE COUNTY FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952, (888) 313-9652) W... Read more
Incident date: Nov 30, 2017
HATCH BACK WON'T OPEN WITH KEY DASH BUTTON OR MANUALLY. NOW CAR IS UNABLE TO START. WILL NOT ALLOW GEAR CHANGE. LIGHTS FLASH. INTERIOR LIGHTS DON'T COME ON WHEN DOOR IS OPENED. TOWING TO FORD DEALER. CAR WAS IN GARAGE AT STANDSTILL. LOCK RECALL PERFORMED 5DAYS AGO.
Incident date: Dec 1, 2017
AIRBAG AND SEATBELT ORANGE COLORED LIGHT HAS COME ON DASHBOARD; 5 CHIMES X 5 TIMES STARTING CAR AND EVERY HALF HOUR THEREAFTER; CAR TO GARAGE, ON DIAGNOSTIC COMPUTER, FRONT DRIVER'S SEAT REMOVED; SEAT BELT PRETENSIONER BAD; UNKNOWN WITH AIRBAG; DEALERSHIP STATES CAR IS OUT OF WARRANTY; MILEAGE IS 57209.3; SEAT BELT LAP AND SHOULDER HARNESS HAVE LOCKED INTO PLACE AFTER ADJUSTMENT SINCE CAR PURCHASE... Read more
Incident date: Dec 1, 2017
AIRBAG AND SEATBELT ORANGE COLORED LIGHT HAS COME ON DASHBOARD; 5 CHIMES X 5 TIMES STARTING CAR AND EVERY HALF HOUR THEREAFTER; CAR TO GARAGE, ON DIAGNOSTIC COMPUTER, FRONT DRIVER'S SEAT REMOVED; SEAT BELT PRETENSIONER BAD; UNKNOWN WITH AIRBAG; DEALERSHIP STATES CAR IS OUT OF WARRANTY; MILEAGE IS 57209.3; SEAT BELT LAP AND SHOULDER HARNESS HAVE LOCKED INTO PLACE AFTER ADJUSTMENT SINCE CAR PURCHASE... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CENTRAL FLORIDA LINCOLN, 2055 W COLONIAL DR, ORLANDO, FL 32804) WAS CONTACTED AND CONFIRMED THA... Read more
Incident date: Dec 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BOWEN SCARFF FORD LINCOLN, 1157 CENTRAL AVE N, KENT, WA 98032 (844) 257-2109) WAS CONTACTED AND... Read more
Incident date: Dec 4, 2017
TAKATA RECALL I HAVE GOT NOTICE THAT THE PASSENGER AIRBAG IS DANGEROUSLY DEFECTIVE AND MUST BE REPLACED., AND I SHOULD "CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR". MY LOCAL DEALER (SANTA MONICA FORD) DOES NOT HAVE THE PARTS, AND CAN NOT SAY WHEN THEY WILL BE AVAILABLE. THE NOTICE FROM TK HOLDINGS IMPLIES THAT ALL REPAIRS SHOULD BE COMPLETED BY 27 DECEMBER. WHEN WIL... Read more
Incident date: Dec 1, 2016
TAKATA RECALL - DEALERS STATE THERE ARE NO PARTS AVAILABLE TO MAKE THE REPAIR
Incident date: Dec 1, 2016
TAKATA RECALL - DEALER STATES REPAIR PARTS ARE NOT AVAILABLE
Incident date: Oct 15, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS TO COME TO A STOP, THE VEHICLE INADVERTENTLY ACCELERATED. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT FROM DRIVE TO NEUTRAL. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE C... Read more
Incident date: Oct 15, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS TO COME TO A STOP, THE VEHICLE INADVERTENTLY ACCELERATED. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT FROM DRIVE TO NEUTRAL. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE C... Read more
Incident date: Dec 1, 2017
I RECEIVED A RECALL NOTICE APPROXIMATELY TWO YEARS AGO, AND TWICE I CONTACTED MY DEALERSHIP ABOUT THE RECALL AND WAS TOLD THEY HAVE NO FURTHER INFORMATION CONCERNING THE CORRECTION. AT THIS POINT I HAVE TO BELIEVE THAT THERE IS THE POTENTIAL THAT MY FAMILIES SAFETY MAY BE IN JEOPARDY. PLEASE ADVISE.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCENIC MOTORS INC (1992 ROCKFORD ST, MT AIRY, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAIL... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LECKNER FORD, 16057 JAMES MADISON PKWY, KING GEORGE, VA 22485) AND WAS INFORMED THAT TH... Read more
Incident date: Nov 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (COCCIA FORD LINCOLN INC, 577 E MAIN ST, WILKES-BARRE, PA ... Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEARNS FORD IN BURLINGTON, NORTH CAROLINA (602 ELEMENTS RD, 27215) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVA... Read more
LINCOLN
MKZ HYBRID
(2011) - UNKNOWN OR OTHER
Nov 30, 2017
Incident date: Nov 26, 2017
THE PASSENGER SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE. ONLY THE OUTSIDE DOOR HANDLE COULD OPEN IT SUCCESSFULLY. THE DEALER HAS ORDERED PARTS FOR A REPAIR. HE INDICATED THAT THERE IS NO RECALL ON THIS ISSUE, ALTHOUGH I RECALL A NOTIFICATION ABOUT DOOR PROBLEMS. SEVERAL YEARS AGO THE LEFT DRIVER'S SIDE DOOR HAD THE SAME PROBLEM AND REQUIRED A DEALER FIX. THIS APPARENT DEFECT IN DOOR D... Read more
Incident date: Jul 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN JULY OF 2016 FOR THE AIR BAGS. LINCOLN MOTOR COMPANY (21531 MICHIGAN AVE, DEARBORN, MI 48124) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (QUICK LANE AT FREEDOM FORD, ... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WEST HERR FORD LINCOLN OF AMHERST, 10 CAMPBELL BLVD, BUFFALO, NY 14228) AND WAS INFORME... Read more
Incident date: Jun 1, 2016
TAKATA INFLATORS...RECEIVED RECALL NOTICE, BUT LINCOLN DEALERS SIMPLY STATE THEY DON'T HAVE REPLACEMENT PARTS YET. RECALL CAME FROM POSTAL SERVICE WHILE CAR IN GARAGE.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICE FORD-LINCOLN AT (574) 267-8151 (436 W 250 N, WARSAW, IN 46582) WHERE IT WAS CONFIRMED THAT T... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BLOOMINGTON LINCOLN,... Read more
Incident date: Nov 14, 2017
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST POINT LINCOLN OF HOUSTON, TEXAS (11666 KATY FREEWAY, 77043) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE... Read more
Incident date: Jan 10, 2017
I WAS NOTIFIED IN JANUARY OF 2017 OF A DEFECTIVE AIRBAG. SPECIFICALLY THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. I WAS TOLD VIA MAILING THAT ONCE A REMEDY IS SET IN PLACE INSTRUCTIONS ON WHERE IT IS NOW ALMOST 11 MONTHS LATER AND YET THE MANUFACTURES ARE STILL SAYING NO REMEDY IS YET AVAILA... Read more
Incident date: Nov 1, 2016
HAVE AIR BAG RECALL STILL NOT FIXED BEEN OVER 1 YEAR DEALER KEEPS TELLING ME THEY ARE WAITING PARTS.
Incident date: Nov 27, 2017
LOSS OF AM RECEPTION. OUR LOCAL FORD / LINCOLN DEALERSHIP TELLS ME THAT THERE IS A TSB ON MY VEHICLE. TSB 03-23-07 PUBLISHED NOVEMBER 18/03. IT IS SUPPOSED TO BE A REVISED HIDDEN ANTENNA MODULE WITH A BUILT-IN SIGNAL BOOSTER AND DIFFERENT WIRING HOOKUP TO THE REAR GLASS. THE KIT PART NUMBER IS 4W1Z-19G323-AA. ACCORDING TO THE SERVICE MANAGER SINCE IT IS A TSB AND NOT A RECALLS..... Read more
Incident date: Nov 27, 2017
LOSS OF AM RECEPTION. OUR LOCAL FORD / LINCOLN DEALERSHIP TELLS ME THAT THERE IS A TSB ON MY VEHICLE. TSB 03-23-07 PUBLISHED NOVEMBER 18/03. IT IS SUPPOSED TO BE A REVISED HIDDEN ANTENNA MODULE WITH A BUILT-IN SIGNAL BOOSTER AND DIFFERENT WIRING HOOKUP TO THE REAR GLASS. THE KIT PART NUMBER IS 4W1Z-19G323-AA. ACCORDING TO THE SERVICE MANAGER SINCE IT IS A TSB AND NOT A RECALLS..... Read more
Incident date: Nov 27, 2017
TAKATA RECALL. RECEIVED A RECALL NOTICE JULY 2016. CONTACTED DEALER ON THREE SEPARATE OCCASIONS TO REMEDY THE SITUATION TO NO AVAIL. ON MY THIRD CALL I WAS TOLD THE MANUFACTURER WAS GOING OUT OF BUSINESS AND THERE WAS NOTHING THEY COULD DO UNTIL SUCH TIME FORD MOTOR CO. COMES UP WITH A SOLUTION.
Incident date: Oct 19, 2017
ASSISTING A FRIEND WITH THIS. THE LEFT REAR AXLE HAS BROKEN AND DAMAGED THE BRAKES AND ABS SENSOR. HE HAD DRIVEN THE VEHICLE TO WORK AND PARKED IT. AFTER HIS SHIFT ENDED, HE STARTED THE VEHICLE, SHIFTED INTO GEAR AND FOUND THE VEHICLE WOULD NOT MOVE & WAS MAKING NOISE. HE HAD IT TOWED TO HIS HOUSE AND ASKED ME TO DIAGNOSE THE CAUSE. AFTER RAISING THE REAR AXLE, I WAS ABLE TO DETERMINE THAT THE LE... Read more
Incident date: Oct 19, 2017
ASSISTING A FRIEND WITH THIS. THE LEFT REAR AXLE HAS BROKEN AND DAMAGED THE BRAKES AND ABS SENSOR. HE HAD DRIVEN THE VEHICLE TO WORK AND PARKED IT. AFTER HIS SHIFT ENDED, HE STARTED THE VEHICLE, SHIFTED INTO GEAR AND FOUND THE VEHICLE WOULD NOT MOVE & WAS MAKING NOISE. HE HAD IT TOWED TO HIS HOUSE AND ASKED ME TO DIAGNOSE THE CAUSE. AFTER RAISING THE REAR AXLE, I WAS ABLE TO DETERMINE THAT THE LE... Read more
Incident date: Oct 19, 2017
ASSISTING A FRIEND WITH THIS. THE LEFT REAR AXLE HAS BROKEN AND DAMAGED THE BRAKES AND ABS SENSOR. HE HAD DRIVEN THE VEHICLE TO WORK AND PARKED IT. AFTER HIS SHIFT ENDED, HE STARTED THE VEHICLE, SHIFTED INTO GEAR AND FOUND THE VEHICLE WOULD NOT MOVE & WAS MAKING NOISE. HE HAD IT TOWED TO HIS HOUSE AND ASKED ME TO DIAGNOSE THE CAUSE. AFTER RAISING THE REAR AXLE, I WAS ABLE TO DETERMINE THAT THE LE... Read more
Incident date: Mar 10, 2017
I RECEIVED A SAFETY RECALL NOTICE FROM LINCOLN MOTOR COMPANY IN MARCH, 2017. I CONTACTED THE LOCAL FORD DEALERSHIP IN CHATHAM AND THEY HAVE NOT RECEIVED A NOTICE OR REPLACEMENT PART FROM LINCOLN MOTOR COMPANY, AS OF NOV., 2017. I WANT TO GET THIS AIRBAG REPLACED, BUT THE FORD DEALERSHIP IS SAYING THEY CAN'T GET THE AIRBAG REPLACEMENT PART.
Incident date: Nov 26, 2017
MY VEHICLE HAS BEEN RECALLED AS PART OF THE SAFETY RECALL NOTICE 17S01 / NHTSA RECALL 17V-024. THE DEALERS HAVE NO PARTS TO REMEDY THIS DEFECT AND DON'T KNOW WHEN THEY WILL HAVE PARTS. THE DEADLINE FOR A FIX WAS DECEMBER 31, 2017. I AM CONCERNED THAT THE AIRBAG SUPPLIER HAS FILED BANKRUPTCY - I THINK THE AUTO MAKER SHOULD STILL BE RESPONSIBLE FOR FIXING THE DEFECT IMMEDIATELY.
Incident date: Nov 17, 2017
DURING THE FIRST INCIDENT, I WAS DRIVING AND HEARD A LOUD WHIRLING SOUND THEN SMOKE STARTED COMING OUT THE EXHAUST. I WAS TOLD THE PROBLEM WAS WITH THE TURBO CHARGER. THEN I HAD THEM REPLACED THREE MONTHS DOWN THE ROAD WHILE DRIVING MY CAR LOST POWER. THE THROTTLE CONTROL LIGHT CAME ON AND I COULDN'T MOVE THE CAR. I LEFT THE CAR WHERE IT WAS, THEN CAME BACK THE NEXT DAY AND IT DROVE FINE I TOOK I... Read more
Incident date: Nov 25, 2017
RECEIVED SAFETY RECALL NOTICE. TRIED TO GET APPOINTMENTS WITH EAST CAROLINA AUTO AND TRUCK CENTER, GREENVILLE, NC, FOR THE PAST YEAR OR SO. HAVE TRIED TO GET IT FIXED NUMEROUS TIMES, BUT RECEIVED THE SAME RESPONSE, "THEY DON'T HAVE THE PARTS YET."
Incident date: Jul 1, 2016
GOT RECALL LETTER, DEALERS DON'T HAVE PARTS
Incident date: May 23, 2015
UNABLE TO PUMP GAS NORMALLY. TANK SPITS FUEL BACK OUT OR SHUTS DOWN PUMP AND THE SMELL OF GAS COMING FROM THE CAR AFTER REFUELING AT TIMES WHEN DRIVING
Incident date: Nov 23, 2017
TAKATA RECALL - I HAVE BEEN CHECKING THE WEBSITE FOR OVER A YEAR NOW AND IT KEEPS SAYING THAT THERE IS NO FIX YET, WHAT DO I DO?