Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Dec 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORTSMOUTH FORD LINCOLN (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801 (603) 433-1221) WAS CONTACTED AND CON... Read more
Incident date: Nov 2, 2017
TAKATA RECALL I CONTACTED MY LOCAL DEALERSHIPS SERVICE DEPARTMENT. THEY VERIFIED MY RECALL. THEY EXPLAINED THAT THE PARTS ARE UNAVAILABLE. I AM CONCERNED BECAUSE THE AIRBAG LIGHT IS ON EVERY TIME THE CAR IS RUNNING. I ALSO HAVE A RECALL FOR THE CARPET INSERTS. I HAVE HAD MANY INSTANCES WHERE MY SHOE GET STUCK ON THE METAL PIECE NEAR THE CHAIR.
Incident date: Nov 2, 2017
TAKATA RECALL I CONTACTED MY LOCAL DEALERSHIPS SERVICE DEPARTMENT. THEY VERIFIED MY RECALL. THEY EXPLAINED THAT THE PARTS ARE UNAVAILABLE. I AM CONCERNED BECAUSE THE AIRBAG LIGHT IS ON EVERY TIME THE CAR IS RUNNING. I ALSO HAVE A RECALL FOR THE CARPET INSERTS. I HAVE HAD MANY INSTANCES WHERE MY SHOE GET STUCK ON THE METAL PIECE NEAR THE CHAIR.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SOUTH BAY FORD, 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250) AND WAS INFORMED THAT THE PA... Read more
Incident date: Jan 10, 2017
SAFETY RISK DESCRPITION THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO DIRS 17E001, 17E002, 17E003. FORD IS NOT AWARE OF ANY REPORTS OF ACCIDENT OR INJURY RELATED TO THIS CONDITI
Incident date: Dec 16, 2017
I WAS DRIVING ON A 35 MILES/PER HOUR ZONE WITHOUT ANY WARNING I HEARD THE CAR MAKING CLICKING NOISE AND COMPLETELY SHUT DOWN. I HAD SOMEONE CHECKED IT FOR ME. MY COOLANT WAS GOING INTO MY ENGINE. I GOT IT TOWED TO DEALER THE ENGINE HAS TO BE REPLACED FOR ALMOST $10,000.00. I HAD THE CAR SERVICE 2 MONTHS AGO AT THE DEALER AND I STILL OVER 3,000.00 MILES UNTIL MY NEXT SERVICE.
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHUMACHER LINCOLN OF DEL RAY IN DEL RAY, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFA... Read more
Incident date: Dec 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NAPLETON LINCOLN BLUE ISLAND, 2950 W 127TH ST, BLUE ISLAND, IL 60406, (708) 449-7988) WAS CONTACTED AND ... Read more
Incident date: Jun 1, 2016
RECALL IN PLACE FOR MORE THAN A YEAR WITH NO SOLUTION
Incident date: Jul 1, 2017
2011 LINCOLN MKX ELECTRICAL SYSTEM SOFTWARE RECALL LINCOLN ISSUED A RECALL (10V659000) NHTSA CAMPAIGN #11V128000 WHICH REQUIRED REPLACEMENT OF AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE. OUR LINCOLN STARTED TO DEVELOP ISSUES ONLY A FEW WEEKS AFTER PURCHASE. THE TURN SIGNAL... Read more
Fire
Incident date: Jul 1, 2017
2011 LINCOLN MKX ELECTRICAL SYSTEM SOFTWARE RECALL LINCOLN ISSUED A RECALL (10V659000) NHTSA CAMPAIGN #11V128000 WHICH REQUIRED REPLACEMENT OF AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE. OUR LINCOLN STARTED TO DEVELOP ISSUES ONLY A FEW WEEKS AFTER PURCHASE. THE TURN SIGNAL... Read more
Fire
Incident date: Dec 18, 2017
WRITING FOR AN ELDERLY FRIEND WHOSE CAR WAS PART OF THE AIRBAG RECALL. HE LIVES IN A RURAL REMOTE COMMUNITY AND THE NEAREST DEALERSHIP IN PORT ANGELES INFORMED HIM THEY WERE NOT DOING THESE REPLACEMENTS. WE DO NOT KNOW WHERE TO DIRECT HIM TO TAKE HIS VEHICLE. HE LIVES IN FORKS WA (98331)
Incident date: Oct 8, 2017
TAKATA RECALL I KEEP GETTING THE RUN AROUND FROM THE DEALERSHIP AND CUTOMER SERVICE. I ALSO WASN'T ABLE TO SELL MY CAR AS A TRADE IN BECAUSE THEY SAID "WE CAN'T SELL THAT, IT'S A LIABLITITY, SO WE HAVE TO SEND TO AUCTION", THEN OFFERED ME A LOW LOW PRICE, SO I KEPT IT, AND THERE IT SITS. I AM LOOKING AT JUST DISABLIING IT, I HAVE 6 GRANDSKIDS~3 CAN RIDE IN THE FRONT SEAT.
Incident date: Dec 14, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. WHILE DRIVING AT AN UNKNOWN SPEED, THE PANORAMIC MOON ROOF SHATTERED WITH A LOUD NOISE. THE CONTACT STATED THAT SEVERAL PIECES FLEW OFF THE VEHICLE, BUT CAUSED NO INJURIES. THE VEHICLE WAS TAKEN TO LINCOLN OF TROY (1950 W MAPLE RD, TROY, MI 48084, (248) 643-6600), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER INFORMED HIM THAT AN OBJECT C... Read more
Incident date: Dec 3, 2017
ON 12-3-17 GRANT COUNTY SHERIFF'S DEPARTMENT OFFICERS RESPONDED TO A CALL IN SWAYZEE, IN REFERENCE AN UNRESPONSIVE TODDLER. A 20 MONTH OLD WHO HAD FALLEN ASLEEP IN THE THIRD ROW OF A 2004 LINCOLN NAVIGATOR. THE PARENTS HAD GONE TO SWEETSER TO HELP A RELATIVE MOVE. UPON ARRIVING AT SWEETSER, THE MOTHER TOLD THE FATHER SHE WAS TAKING "THE BABY" OUT TO CHANGE HER DIAPER. THE FATHER TOOK THAT TO MEAN ... Read more
1 deaths
Incident date: Dec 4, 2017
I TOOK MY VEHICLE TO FUTURE FORD LINCOLN OF CONCORD 888-415-4242 AND THEY DID NOT FIX MY RECALL. THEY SAID THEY DID NOT HAVE THE PARTS AND COULD NOT DO IT
Incident date: Dec 15, 2017
FOLLOW-UP TO NHTSA ID NUMBER: 11047965 AFTER FILING NHTSA COMPLAINT 11047965, TOOK CAR TO DEALER FOR INVESTIGATION. COMPUTER HAD RECORDED A CODE FOR THE FUEL PRESSURE SENSOR WHICH WAS THEN REPLACED. AFTER THE REPAIR, DROVE ABOUT 2 WEEKS AND 400 MILES (INCLUDING SEVERAL HOURS AT HIGHWAY SPEEDS) WITHOUT FURTHER INCIDENT. THEN ON INTERSTATE HIGHWAY AT SPEED (70 MPH ON CRUISE CONTROL), THE ENGIN... Read more
Incident date: Dec 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION LINCOLN CLEARWATER, 2085 GULF TO BAY BLVD, CLEARWATER, FL 33765 (727) 231-1380) WAS ... Read more
Incident date: Jul 1, 2017
TAKATA RECALL. GOT RECALL NOTICE IN THE MAIL FOR A FAULTY AIRBAG. WENT TO DEALERSHIP WHERE VEHICLE WAS PURCHASED, AND LISTED AS A DEALERSHIP CAPABLE OF FIXING THE ISSUE ON THE TAKATA RECALL WEBSITE, AND THEY INFORMED ME THEY DIDN'T NOR WERE THEY GOING TO HAVE THE REPLACEMENT PARTS IN STOCK ANY TIME SOON. I WANT THIS ISSUE FIXED, FREE OF CHARGE, BEFORE AN ACCIDENT OCCURS.
Incident date: Dec 14, 2017
AFTER ABS ACTIVATION ON A SNOWY ROAD, BREAK PEDAL NEEDS MUCH LONGER TRAVEL TO ENGAGE BRAKES THAN BEFORE THE ABS WENT OFF. PEDAL FEELS SPONGY AND REQUIRES MUCH GREATER DISTANCE BEFORE THE BRAKES FEEL LIKE THEY BEGIN TO APPLY. MULTIPLE ABS STOPS, 100 MILE OF TRAVEL AND A DAY OF NOT DRIVING IT HAVE NOT MADE THE PROBLEM ANY BETTER. CAR IS 2009 MKZ WITH 81000 MILES.
Incident date: Nov 13, 2017
TL* THE CONTACT OWNED A 2013 LINCOLN MKS. WHILE DRIVING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE BEAM. THE DRIVER SUSTAINED INJURIES TO BOTH KNEES, THE LEFT ARM, NECK, AND BACK. MEDICAL ATTENTION WAS RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS NOT FILED. THE MANUFAC... Read more
Crash
1 injured
Incident date: Dec 8, 2017
STEERING, WHEELS SHAFT
Incident date: Jul 1, 2016
TAKATA RECALL NO ONE SEEM TO BE ABLE TO REPLACE BEEN OVER A YEAR UNSAFE AS IF DRIVE A 8 YEAR OLD AND 15 YEAR OLD
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PALMETTO FORD LINCOLN AT (843) 571-3673 (1625 SAVANNAH HWY, CHARLESTON, SC 29407). THE DEALER STA... Read more
Incident date: Dec 1, 2017
I HAVE RECEIVED TWO NOTICES BY MAIL FROM TK HOLDINGS. FIRST NOTICE SAID THERE WERE NO REPLACEMENT AIRBAGS AVAILABLE YET AND TO WAIT FOR SECOND NOTICE. SECOND NOTICE IS OF THEM FILING BANKRUPTCY AND TO CONTACT MY LOCAL DEALER FOR FREE REPAIR. I CONTACTED WITT LINCOLN AND THEY SAID THEY DO NOT HAVE REPLACEMENT PARTS. HOW DO I GET FREE AIRBAG REPLACEMENT? I HAVE NOT HAD AN ACCIDENT BUT NEED TO GET TH... Read more
Incident date: Dec 12, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711 (302) 738-0800) AND (SPRINGFIELD FORD LINCOLN, ... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JARRETT FORD (38300 DICK JARRETT WAY, DADE CITY, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE F... Read more
Incident date: Nov 28, 2017
TWICE THIS AUTO WAS TAKEN TO GRANITE FORD, ROCHESTER, NH. I WAS TOLD THEY HAVE NOT RECEIVED THE "PARTS" YET AND THAT FORD MOTOR CORP. HAS NOT EVEN RECEIVED THIS REPLACEMENT.-MOST RECENT 11/28/2017. THIS IS WHERE I PURCHASED THE CAR-I AM 82 YEARS OLD AND CANNOT DRIVE TO A DEALER IN MANCHESTER ETC.
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILTON LINCOLN IN SUMTER, SOUTH CAROLINA 29150 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE ... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FIVE STAR FORD STONE MOUNTAIN LLC, 3800 HIGHWAY 78 W, SNELLVILLE, GA 38039) AND WAS INF... Read more
Incident date: Jul 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN (195 E AUTO CENTER DR, FRESNO CA 93710, PHONE: (559) 435-8400), BU... Read more
Incident date: Dec 10, 2017
TAKATA RECALL HAVE NEVER RECEIVED THE PART. HAS BEEN FROM JUNE OF 2016. I HAVE CONSTANTLY CALLED YOU AND THE DEALERSHIPS ASKING IF PART IS IN YET AND THEY ALWAYS TELL ME NO. THE VEHICLE HAS BEEN IN MOTION. ON CITY ST.,HIGHWAYS AND EXPRESSWAYS.
Incident date: Dec 9, 2017
WHILE DRIVING IN THE EVENING, ON A SLIGHTLY WINDING, SMOOTH, GRAVEL ROAD AT ABOUT 30 TO 35 MPH, TEMPERATURE ABOUT 34 DEGREES F, THE AIRBAG IN THE PASSENGER SEAT DEPLOYED. THERE WAS NOT ANY FORM OR TYPE OF COLLISION. DURING THE TIME I HAVE HAD THE CAR, ABOUT 2 YEARS, THERE HAS NOT BEEN ANY FORM OF COLLISION DAMAGE, AS FAR AS I KNOW THERE WAS NOT ANY PRIOR HISTORY OF ANY TYPE OF COLLISION DAMAGE. ... Read more
1 injured
Incident date: Dec 9, 2017
WHILE DRIVING IN THE EVENING, ON A SLIGHTLY WINDING, SMOOTH, GRAVEL ROAD AT ABOUT 30 TO 35 MPH, TEMPERATURE ABOUT 34 DEGREES F, THE AIRBAG IN THE PASSENGER SEAT DEPLOYED. THERE WAS NOT ANY FORM OR TYPE OF COLLISION. DURING THE TIME I HAVE HAD THE CAR, ABOUT 2 YEARS, THERE HAS NOT BEEN ANY FORM OF COLLISION DAMAGE, AS FAR AS I KNOW THERE WAS NOT ANY PRIOR HISTORY OF ANY TYPE OF COLLISION DAMAGE. ... Read more
1 injured
Incident date: Jan 30, 2014
TAKATA RECALL I HAVE CALLED THE LINCOLN DEALER IN VENTURA COUNTY (OXNARD) AND ALSO THE FORD DEALER IN THOUSAND OAKS AND ASKED TO BE PUT ON A WAITING LIST FOR AN AIR BAG. I HAVE NEVER HEARD BACK FROM EITHER ONE AND THIS HAS BEEN A FEW YEARS AGO.
Incident date: Dec 2, 2017
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 25-35 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO HERTRICH CAPITOL LINCOLN (1127 S DUPONT HWY, DOVER, DE 19901, (302) 241-0087) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU... Read more
Incident date: Jul 1, 2016
CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. UPDATED 12/08/2017*JS THE CONSUMER STATED A NOTICE WAS SENT ADVISING THE CONSUMER TO CONTACT AN ATTORNEY OR RISK LOSING RIGHTS TO RECEIVE THE REPLACEMENT AIRBAG. *JS
Incident date: Dec 1, 2017
HEATED SEATS FAILED IN USE...PRECEDED BY A BURNING SMELL
Incident date: Dec 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (JAMES HODGE FORD LINCOLN INC, 1200 N MAIN ST, MUSKOGEE, OK 74401 (918) 608-8713) WAS CONTACTED AND... Read more
Incident date: Nov 24, 2017
F THE TURN SIGNAL CONTROL ARM IS MOVED PARTIALLY IN ANY DIRECTION, AND IMMEDIATELY MOVED INTO THE FULLY OPPOSITE DIRECTION, THE TURN SIGNALS WILL BE DISABLED. IF THE OPERATOR ADJUSTS THE HIGH BEAMS, OR SIMPLY MAKES A MISTAKE WHEN TRYING TO SIGNAL, (BY SELECTING THE WRONG DIRECTION FIRST) THE TURN SIGNAL WILL NOT OPERATE EVEN THOUGH THE CONTROL ARM IS IN THE FULLY LOCKED POSITION. LINCOLN SER... Read more
Incident date: Nov 24, 2017
F THE TURN SIGNAL CONTROL ARM IS MOVED PARTIALLY IN ANY DIRECTION, AND IMMEDIATELY MOVED INTO THE FULLY OPPOSITE DIRECTION, THE TURN SIGNALS WILL BE DISABLED. IF THE OPERATOR ADJUSTS THE HIGH BEAMS, OR SIMPLY MAKES A MISTAKE WHEN TRYING TO SIGNAL, (BY SELECTING THE WRONG DIRECTION FIRST) THE TURN SIGNAL WILL NOT OPERATE EVEN THOUGH THE CONTROL ARM IS IN THE FULLY LOCKED POSITION. LINCOLN SER... Read more
Incident date: Dec 4, 2017
THE THROTTLE VALVE ASSEMBLY WAS BAD. THE CAR STOPPED RUNNING WHEN THE WIFE WAS DRIVING HIGHWAY 105 AT 50 MPH. SHE TURNED ON THE FLASHERS AND WAS ABLE TO GET OFF TO THE SIDE OF THE HIGHWAY AFTER A SHORT TIME THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN BACK TO THE HOUSE. THE SAME THING HAPPENED AGAIN ABOUT TWO MONTHS LATER. THIS IS A VERY DANGEROUS SITUATION. THE ENGINE STOPS WITH NO WARNING.
Incident date: Dec 4, 2017
THE THROTTLE VALVE ASSEMBLY WAS BAD. THE CAR STOPPED RUNNING WHEN THE WIFE WAS DRIVING HIGHWAY 105 AT 50 MPH. SHE TURNED ON THE FLASHERS AND WAS ABLE TO GET OFF TO THE SIDE OF THE HIGHWAY AFTER A SHORT TIME THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN BACK TO THE HOUSE. THE SAME THING HAPPENED AGAIN ABOUT TWO MONTHS LATER. THIS IS A VERY DANGEROUS SITUATION. THE ENGINE STOPS WITH NO WARNING.
Incident date: Dec 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16S26000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JUNE 1, 2016. THE DEALER (YAKLIN FORD, 1200 N HWY 288 B, RICHWOOD, TX 77531, 979-265-4224) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT TH... Read more
Incident date: Sep 4, 2017
RECEIVED LEGAL NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATOR RECALL. LOCAL FORD DEALER INFORMED ME THAT THE REPLACEMENT PART IS NOT AVAILABLE.
Incident date: Nov 20, 2017
LOUD POPPING AND CRACKING NOISE COMING FROM SPEAKERS EVEN WHEN THE AUDIO IS POWERED OFF. I TRIED TO UPDATE MY SYNC SYSTEM, BUT THAT DIDN'T SEEM TO RESOLVE THE PROBLEM. I HAVE CALL THE MANUFACTURE FOR HELP, BUT THEY WERE ABLE TO PROVIDE 0 ASSISTANCE. THIS HAPPENS RANDOMLY, MORE IN THE EVENING OR NIGHT TIME. WHILE THE CAR IS BOTH STATIONARY AND IN MOTION.
Incident date: Nov 20, 2017
LOUD POPPING AND CRACKING NOISE COMING FROM SPEAKERS EVEN WHEN THE AUDIO IS POWERED OFF. I TRIED TO UPDATE MY SYNC SYSTEM, BUT THAT DIDN'T SEEM TO RESOLVE THE PROBLEM. I HAVE CALL THE MANUFACTURE FOR HELP, BUT THEY WERE ABLE TO PROVIDE 0 ASSISTANCE. THIS HAPPENS RANDOMLY, MORE IN THE EVENING OR NIGHT TIME. WHILE THE CAR IS BOTH STATIONARY AND IN MOTION.
Incident date: Dec 6, 2017
DOOR LATCH STICKS AND VEHICLE WON'T SENSE THAT THE DOOR IS CLOSED. CLEARLY AN ISSUE FOR FORD BASED ON AN INTERNET SEARCH YET NOTHING IS BEING DONE TO HELP. DAUGHTER AT SCHOOL CAN'T GET INTERIOR LIGHTS TO GO OFF AND CAN'T LOCK DOOR BECAUSE THE CAR THINKS DOOR IS OPEN.