Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Sep 18, 2025
The contact owns a 2016 Chrysler Town and Country. The contact stated that the rear passenger’s and driver’s side sliding doors failed to remotely latch properly. The contact had to manually slam the rear sliding doors for the doors to latch securely. The vehicle was taken to the dealer, who informed the contact that the vehicle was covered under Technical Service Bulletin: 23-001-25 (Sliding ... Read more
Incident date: Oct 2, 2025
The contact owns a 2017 Alfa Romeo Giulia. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly sputtered and then lost motive power, with the check engine warning light illuminated. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, the part to do the recall repair was not... Read more
Incident date: Dec 12, 2025
The contact owns a 2022 Kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the DTC: P1C28 was retrieved, which the contact related to NHTSA Campaign Number: 23V531000 (Power Train); however, the model year was not included in the recall. Th... Read more
Incident date: Dec 3, 2025
When driving after dark without warning head lights will suddenly go out and then go back on for no reason especially when you use the heater, almost caused a wreck a few times,and my parking break did release on it's own 1 time and rolled backwards and bent the spare tire stopper that swings open when tail gate is open.
Incident date: Dec 7, 2025
On 12/16/25 at approximately 6:30am central time, the rear back glass spontaneously shattered while driving to work. The outside temperature was below 30 degrees causing some frost build up. I turned on the rear defrost, and within a few minutes, I heard a loud pop and then a cracking, crumbling like noise and looked back to see the glass was completely shattered.
Incident date: Sep 23, 2025
While driving, the center display screen has shut off and remains to be unfunctional. This screen is the primary way any collision warnings and rear view video. This car is not driveable and extremely unsafe without the display screen as there is almost no rear view visibility without it. The rear view video did not always work beforehand either, but this makes it completely unfunctional.
Incident date: Nov 8, 2025
2025 Chevy Blazer EV charging door frozen on the inside of door seal from snow storm
Incident date: Nov 1, 2025
I believe there is a fire risk. Attached is a picture of the fuse block and a device attached to an empty fuse location. Correct procedure is to attach here with a fuse. Instead they attached a wire to the hot side of a fuse location that has no fuse. This small red wire goes to the device. The device is fused and a small black wire comes off the device to a ground . The problem is that the ... Read more
Incident date: Nov 1, 2025
Brake failure. Pedal drops, especially when ABS is activated. Dealer diagnosed ABS control module and HCU hydraulic leak. Parts for this are on back order per dealer leaving me with a dangerous driving situation or inability to use my vehicle. No warning lamp or message displays. The fact that the parts to fix a major safety item are not available is unacceptable.
Incident date: Sep 8, 2025
The headlights on this truck are fogging up every time it rains. Ford says it’s “normal”. Fogging of headlights seems like a no brainer safety issue. These are LED headlights so the lights don’t get warm/don’t reduce fogging with heat. Fords technical service bulletin says this is acceptable fogging. I know of no other vehicle that has fogging headlights. This is a known issue f... Read more
Incident date: Oct 1, 2025
The backup camera constantly fails, for 10+ minutes at a time and will just state that it is unavailable. This is quite challenging in urban environments. Polestar said it was fixed through a software update but the issue continues to come up frequently without warning. Yesterday it stayed unavailable/broken for 20+ minutes in the rain while I was driving with my kids which made it very hard to se... Read more
Incident date: May 14, 2025
The contact owns a 1997 Toyota Camry. The contact received notification of NHTSA Campaign Number: 97V156000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. In addition, the contact lived in a hot climate area and believed that the recall would not affect the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded ... Read more
Incident date: May 14, 2025
My car is currently under two recall notices however only one of the issues has been communicated to me of resolution. One being emissions control 25E02 and second being Recall 25S87 REAR BRAKE FLEXIBLE HOSE LEAK. Recall 1- emissions has been a problem for about 2 years now. Emissions are connected to my engine thus having my check engine light come on. My car failed an emissions test but was only... Read more
Crash
Incident date: May 14, 2025
My car is currently under two recall notices however only one of the issues has been communicated to me of resolution. One being emissions control 25E02 and second being Recall 25S87 REAR BRAKE FLEXIBLE HOSE LEAK. Recall 1- emissions has been a problem for about 2 years now. Emissions are connected to my engine thus having my check engine light come on. My car failed an emissions test but was only... Read more
Crash
Incident date: Sep 10, 2025
Not sure if this is the right place to complain, but my 4 Wheel Drive is Unavailable. I took it to my garage and they found that the Power Transfer Unit is failing. They tried to order a new one, but they are on a worldwide backorder, so they had to order me a used one, for which I'm still waiting for. This same problem resulted in recalls up to 2019. My Jeep Cherokee is a 2020. I contacted Jeep a... Read more
Incident date: Nov 18, 2025
I’ve noticed that my Toyota Tundra occasionally fails to start moving from a complete stop at a light or stop sign and hesitates. I’ve pressed the gas pedal all the way down, but it doesn’t respond. It usually takes a second attempt before it will move from a stopped position. This first happened during my first week of owning the truck and has occurred a few more times since. I didn’t th... Read more
Incident date: Aug 8, 2025
Faulty abs module. Dealer is unable to get part to fix. Car is dangerous to be driven with issue.
Incident date: Dec 31, 1969
I had the OSS software recall completed a few months ago. Software fix is suppose to prevent automatic downshifting to 1st gear when traveling in higher gears. I am now having slipping/engine shudder when accelerating in higher gears. More than likely the lead frame will need to be replaced and my independent mechanic has said this should have been the fix initially, not just a software update. (S... Read more
Incident date: Dec 31, 1969
As far as everybody did and shut down three times in a major intersections as far as to completely shut off or keep up with the camera activity and it seems to not be able to empower through the cabin or central part of the cabin where the computer is stored when I had my f****** completely turn itself off and ran or red lights just to barely make it to my house and in the car would not start I ha... Read more
Incident date: Dec 31, 1969
As far as everybody did and shut down three times in a major intersections as far as to completely shut off or keep up with the camera activity and it seems to not be able to empower through the cabin or central part of the cabin where the computer is stored when I had my f****** completely turn itself off and ran or red lights just to barely make it to my house and in the car would not start I ha... Read more
Incident date: Dec 9, 2025
Battery in the passenger compartment is charging at 15.2 volts constantly. Ford dealer claims this is not a problem, but the battery life has been shortened, and the battery model number states it should be charged between 13.8 and 14.2 volts. The battery is located under the rear seat, inside the passenger compartment. From my limited understanding of battery technology, over-charging can prod... Read more
LINCOLN
CONTINENTAL
(2018) — ELECTRICAL SYSTEM
Dec 8, 2025
Incident date: Oct 8, 2025
While driving my 2019 Jeep Cherokee, the engine randomly shuts off without warning. This has happened multiple times at different speeds. The vehicle suddenly loses all power, and I have to coast to the side of the road. There are no warning lights, messages, or diagnostic codes before or after the stall. The specific component causing the failure is unknown, but it seems related to the electrical... Read more
Incident date: Nov 30, 2025
Axel noise on passenger front side when turning , also cause vehicle to almost slide. Very noticeable at low speeds and 3 point turns. Many owners are experiencing this as well as myself.
Incident date: May 4, 2016
The contact owns a 2022 Chevrolet Tahoe. The contact stated that while driving 65 MPH, the check engine warning light illuminated and the message "Reduced Acceleration - Drive Safety Mode - Drive with Care" was displayed. The vehicle inadvertently decelerated to 45 MPH and failed to accelerate properly. Additionally, the brake lights failed to illuminate, and the engine fan was abnormally loud whi... Read more
Incident date: Nov 27, 2025
The contact owns a 2023 Toyota Sequoia. The contact received notice of NHTSA Campaign Number: 25V657000 (Back Over Prevention). The contact stated that while in reverse (R), during inclement weather at his residence, the vehicle's reverse screen went black, and the reverse notification system failed to detect any structures. The contact stated that as a result of the reverse camera being black a... Read more
Crash
Incident date: Aug 11, 2025
Bad front driver's side axle. Loud clicking noise heard when turning left, on every turn
Incident date: Aug 11, 2025
The engine light continues to come on and the only reading it gives off is that the engine is running lean. Nothing seems to be smoking or wrong with the vehicle. It continues to drive well. Then the backup cameras started to go on a blink. It comes off and on intermittently sometimes on while driving forward and less frequently on when in reverse.
Incident date: Aug 11, 2025
The engine light continues to come on and the only reading it gives off is that the engine is running lean. Nothing seems to be smoking or wrong with the vehicle. It continues to drive well. Then the backup cameras started to go on a blink. It comes off and on intermittently sometimes on while driving forward and less frequently on when in reverse.
Incident date: Nov 16, 2025
My employee was walking to his Ford 2022 Expedition, he had started it remotely, went to open the back of the vehicle, and the glass exploded. We have a video of it happening from a ring camera system.
Incident date: Nov 16, 2025
The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact stated that while driving at 35 MPH, the vehicle revved and then the vehicle stalled. No warning lights were illuminated. The vehicle failed to restart. The contact's brother was following the contact and assisted with traffic. The Sheriff’s Department as... Read more
Incident date: Nov 21, 2025
Panaromic sunroof blind became lose and is sagging, causing an unsafe driving experience, making it difficult to see out rear view mirrors.
Incident date: Sep 11, 2025
I took my vehicle (2017 Honda pilot) to a Honda dealer in Selma, TX to have a pre-road trip checkup. They performed mileage related maintenance and assured me the vehicle was ready for my 2200 mile road trip. 600 miles into the trip, I stopped for gas. As I put the car in park, I received multiple errors on the driver's info panel. "1.Emissions system problem. 2.Transmission system problem. 3.Stop... Read more
Incident date: Aug 30, 2025
AUTOMATIC REVVING INCIDENT 1 DATE: November 25, 2025 TIME: about 4:05pm LOCATION: [XXX] WEATHER: Slight rain, around 37º F VEHICLE STATUS: In Park, heat dial turned on. DESCRIPTION OF ISSUE: Turned key to on position while in park. ICE engine immediately turned on and revved all the way, as if the accelerator pedal was pressed down all the way. Pedal was NOT under floor mats. Immediately turned ... Read more
Incident date: Aug 30, 2025
My 2022 Lincoln Corsair has an open NHTSA recall (25V789 / Ford 25SC4) for a high-voltage battery cell internal short circuit that can cause sudden loss of motive power. There is currently NO remedy available. Before this recall was issued, my vehicle already lost power while I was driving on the highway, creating an immediate crash risk. This confirms the defect is active in my vehicle. In addit... Read more
Incident date: Aug 30, 2025
My 2022 Lincoln Corsair has an open NHTSA recall (25V789 / Ford 25SC4) for a high-voltage battery cell internal short circuit that can cause sudden loss of motive power. There is currently NO remedy available. Before this recall was issued, my vehicle already lost power while I was driving on the highway, creating an immediate crash risk. This confirms the defect is active in my vehicle. In addit... Read more
Incident date: Dec 20, 2024
Car turns off suddenly while driving on the freeway at freeway speeds.
Incident date: Dec 1, 2025
My 2021 Kia K5 EX has a severe and unsafe steering problem. The vehicle consistently pulls hard to the right on its own, even on straight roads. If I loosen my grip even slightly, the car immediately veers to the right. The steering wheel does not stay centered, and I have to constantly fight the steering just to keep the car in the lane. This issue has continued despite multiple alignments, tire... Read more
Incident date: Sep 1, 2025
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle hesitated and failed to properly accelerate while the accelerator pedal was depressed. No warning light was illuminated. In addition, the contact was aware of excessive oil consumption and the vehicle was previously taken to a local dealer. An appointment with the same local dealer was sch... Read more
Incident date: Nov 28, 2025
The contact owns a 2022 Winnebago Adventurer built on a 2021 Ford F53 chassis. The contact received notification of NHTSA Campaign Number: 24V826000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed... Read more
Incident date: Sep 1, 2025
The contact owns a 2020 Jaguar I-Pace. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V369000 (Electrical System); however, the failure persisted, and the battery energy control module had been replaced several times. The contact stated that while starting the vehicle and driving at an undisclosed speed, the message "Traction Battery Fault Detected, Ok t... Read more
Incident date: Dec 1, 2025
The rear view camera is intermittent. The camera listed for replacement is F2GZ19G490C. That was a recall item listed for the problem that we are having . It is intermittent and is a safety hazard as indicated in the LINCOLN MKX 2015 THRU 2019. WHY IS IT INDICATED AS NOT HAVING A RECALL TO MY 2018 LINCOLN MKX VIN [XXX] . IT IS THE SAME PROBLEM. THE CAMERA F2GZ19G490C IS THE CAMERA LISTED AS THE RE... Read more
Incident date: Dec 1, 2025
The electric motors in the hybrid system intermittently fault and fail completely. I get an error saying there's a powertrain/4wd system failure. There's no clear cause. I've had this in for service numerous times. I've paid for a repair that did not resolve it. They had me pay for a repair for a new alternator-generator unit ($1500). When I get this fault, the truck operates only on gas power... Read more
Incident date: Dec 1, 2025
I was driving and my car just stalled and I could not get it to start again. I have had this happen to me over 4 times. My car is currently at the Jeep Dealer and they charged me over $700 telling me it was wiring. It happened again on 11/24/2025 and they have had my car since then and they keep telling me they cannot figure out what was wrong with it. Today they called me and said it was a circui... Read more
Incident date: Nov 29, 2025
1.) Exhaust System Failure (Flex Pipe / Catalytic Converter) The vehicle’s exhaust system—specifically the flex pipe connected to the catalytic converter—cracked and malfunctioned. This component is available for inspection upon request. As a result of the failure, exhaust fumes entered the cabin, creating a significant safety risk due to potential exposure to carbon monoxide. Prior to the f... Read more
Incident date: Nov 29, 2025
When pressing the horn on the steering wheel of my 2024 Kia Seltos SX Turbo AWD during an emergency no sound was heard. Horn is silent. Fuse is not blown and it appears likely the horn is defective.
Incident date: Nov 23, 2025
Onstar, my vehicle's core safety communication system, stopped working without notice, without an alert on the dash. Nothing. I press the onstar button and nothing happens. What if I was in trouble? Didn't have my phone? The issue was not communicated to me through the infotainment system. This seems like a serious issue.
Incident date: Nov 24, 2025
At about 2:30am after hearing some popping noises I went to the vehicle and saw that the engine under the bonnet was on fire. The fire was seeping out from the sides of the bonnet. The vehicle had been parked since 9:20pm the previous night. I called emergency services including the fire department and the police. It spread very quickly in the Garage where the car was parked and burnt out the gara... Read more
Fire
Incident date: Nov 24, 2025
Severe throttle hesitation/lag when accelerating from a rolling stop for at least 2 seconds. This has happened at least 20 times since purchasing the vehicle in September 2024. On a few occasions, I had to abort acceleration completely to avoid an accident. It’s a very dangerous situation, especially with my family in the vehicle. I have noticed that putting the gear selector into ‘S’ manu... Read more
Incident date: Sep 19, 2023
The contact owns a 2015 Lincoln MKC. The contact stated that while the vehicle was parked, the front driver's side door failed to unlock as intended, which required the contact to enter the vehicle through the front passenger's side door and to crawl over to the front driver's side seat. The vehicle was taken to the dealer, and the contact was informed that the repair was not covered under warrant... Read more
Incident date: Sep 19, 2023
Fuel line leak near engine. It sounds very similiar to the 2023 Chrysler Pacifica Recall. The vehicle reaked of gasoline fumes coming in through the vents. Our mechanic replaced the fuel line, said it had a hole. We felt very unsafe even starting the car when it reaked of gas due to risk of fire. No warnings lights or anything, just the smell to tip us off. No one else has inspected the car sinc... Read more