Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
LINCOLN
CONTINENTAL
(2019) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Mar 24, 2026
Incident date: Mar 22, 2026
Front camera sensor (behind rear view mirror) has failed prematurely therefore causing multiple dash lights to come on such as ACC, LKAS, collision mitigation system, Brake system. Confirmed battery is not the issue as it is in great condition.
Incident date: Aug 22, 2025
Seeing the intermittent shift to park messages when the vehicle has been shifted into park and the ignition is turned to the off position. Shifter wire harness jumper & transmission controls A malfunctioning shifter raises fears of potential rollaway accidents, even if such cases remain rare. For anyone who has to park on a slope, this fear can cause serious worry. Yes, there is a service bullet... Read more
Incident date: Sep 3, 2025
Backup camera recalled August 2025, noticed received in the mail however when attempted to fix it he camera I was told they are waiting to get parts in stock. It has now been several months and they still do not have parts to repair the recall. I have had multiple instances where I have almost backed into a car, I have also backed into parking poles. The camera is upside down and very confusing to... Read more
Incident date: Mar 5, 2025
Almost immediately after purchase, the orange BRAKE sign came on and the gas pedal slightly braked for me. The forward collision light stayed on my dash board. The camera behind the windshield mirror seems to be malfunctioning. It will go off whether a car is close to me or not. It happens at random times during my drive and it worries me if I am going a decent spend with people behind me or in fr... Read more
Incident date: Aug 20, 2025
The contact owns a 2022 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline), 26V124000 (Back Over Prevention), and 25V721000 (Seats); however, the parts to do the recall repairs were not yet available. The contact stated that the infotainment screen intermittently turned blank at start-up, causing the rear-view camera to fail while reversing... Read more
Incident date: Mar 23, 2026
Car gave a "electrical error" message and would no longer charge at any charger. It slowly lost power and eventually stopped driving fully on the highway. The dealer says the ICCU is responsible. I inquired if this recall was not fixed already, they said it was but can still happen and the ICCU is not resolved truly, the software is just a temporary fix according to them. The vehicle will need a n... Read more
Incident date: Mar 23, 2026
With only 122,000 miles on the vehicle, the Escape is generating an error associated with a misfire in cylinder 1. New plugs were installed for the entire engine and the coil in cylinder 1 was replaced. A few days later, the error was generated again with an added warning to Server now. The service station that did the previous repair, stated that this was a known issue with this Ford engine an... Read more
Incident date: Mar 20, 2026
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated. The dealer was contacted but was unable ... Read more
LINCOLN
CONTINENTAL
(2017) - ENGINE
Mar 22, 2026
Incident date: Dec 18, 2025
The 6.2L motor in my GMC Yukon failed due to the camshaft and stalled me in an intersection on a highway. Had to shut the lanes down to get towed. Lost all power and couldn’t do anything but sit in the road. Just did a PICO test and it “passed” but failed 3k miles after the recall was done.
LINCOLN
CONTINENTAL
(2017) - ENGINE
Mar 22, 2026
Incident date: Dec 18, 2025
I am filing a complaint regarding a catastrophic engine failure in my 2021 GMC Sierra 1500 equipped with the 6.2L V8 engine. While driving under normal conditions, the engine suddenly failed without warning and threw a connecting rod, rendering the vehicle inoperable. There were no prior warning signs such as knocking, overheating, oil pressure issues or even a check engine light. The vehicle has... Read more
Incident date: Mar 21, 2026
Hello, I am the owner of the vehicle is a 2010 Infiniti QX56. Please look into any recalls provide placement or vehicle as well. I no longer have it as a vehicle was stolen. I need I need either a reimbursement or the vehicle, but it does have recalls, and the reason why the vehicle was stolen or taken from the truckstop was because of the tire the wheels something had to do with that the reason w... Read more
Incident date: Mar 20, 2026
Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicl... Read more
Fire
Incident date: Jan 1, 2026
Forward collision warning light comes on and off while driving. When the light comes on the cruise control will not work and when the light goes off I need to reset the cruise control. This started about two months ago.
Incident date: Feb 3, 2025
I was driving around 30-35 mph when my car's dashboard lights were flickering on and it then gave me a warning that the collision mitigation system was coming on. The car started braking hard and it swerved me to the left, so much so that I was halfway into the left lane. Thankfully no other car was in that lane. Then my car automatically went into neutral and I had to stop on the side of the road... Read more
Incident date: Feb 3, 2025
I was driving around 30-35 mph when my car's dashboard lights were flickering on and it then gave me a warning that the collision mitigation system was coming on. The car started braking hard and it swerved me to the left, so much so that I was halfway into the left lane. Thankfully no other car was in that lane. Then my car automatically went into neutral and I had to stop on the side of the road... Read more
Incident date: Mar 5, 2026
My 2020 Hyundai Kona (VIN: [XXX] ) has a persistent engine stalling safety defect that matches Recall 203 (22-01-042H, NHTSA Campaign 21V301000 – Nu 2.0L Atkinson Engine Inspection and Replacement). The recall addresses improperly heat-treated piston oil rings causing cylinder bore scuffing, accelerated oil consumption, abnormal knocking, and potential engine stall while driving (increasing cras... Read more
Incident date: Mar 1, 2026
On March 19, 2026 around 830AM EST, the vehicle turned off while I was driving around ~40mph. I lost all power while on a busy street and I was unable to move the car to the side of the road. The car would not shift into drive or neutral, and therefore remained in the middle of the road until a tow truck had to flatbed it to the Cadillac dealership. The L87 recall on this vehicle was performed in... Read more
Incident date: Mar 1, 2026
On March 19, 2026 around 830AM EST, the vehicle turned off while I was driving around ~40mph. I lost all power while on a busy street and I was unable to move the car to the side of the road. The car would not shift into drive or neutral, and therefore remained in the middle of the road until a tow truck had to flatbed it to the Cadillac dealership. The L87 recall on this vehicle was performed in... Read more
Incident date: Feb 28, 2026
I am writing to formally report an issue regarding Safety Recall 24S02 on my 2019 Ford Explorer, which is incorrectly shown as completed by Cornerstone Ford in Elk River, Minnesota. This recall involves the exterior A‑pillar trim on 2011–2019 Ford Explorer vehicles and is a documented Ford safety campaign (24S02 / 24V031). According to Ford’s records and Cornerstone Ford’s reporting, Reca... Read more
Incident date: Mar 18, 2026
-Car was leaking or burning coolant causing engine to overheat. -Car was diagnosed with: Exhaust heat exchanger is leaking coolant and needs to be replaced. After costly repair, car continued to leak coolant and overheated. -Car was taken back to the dealership and diagnosed with: Engine Assembly - Long Block - Replace | Engine long block needs replacement due to coolant in the oil. This was at ... Read more
Incident date: Feb 25, 2019
The contact owns a 2015 Ford Explorer. The contact stated while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera failed to function properly and intermittently operated as needed. The contact received notification of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 24V031000 (Structure); however, parts for the recall repairs... Read more
Incident date: Feb 25, 2019
Subject: URGENT SAFETY COMPLAINT - 2022 Nissan Rogue (VIN: XXX) - Recall Remedy Failure I am filing a formal complaint regarding a life-threatening defect in my 2022 Nissan Rogue. This vehicle has experienced three (3) total losses of motive power at highway speeds, nearly causing multiple accidents. I am now afraid to drive this vehicle as it remains a substantial safety hazard. Recall & Repair F... Read more
Incident date: Feb 25, 2019
Subject: URGENT SAFETY COMPLAINT - 2022 Nissan Rogue (VIN: XXX) - Recall Remedy Failure I am filing a formal complaint regarding a life-threatening defect in my 2022 Nissan Rogue. This vehicle has experienced three (3) total losses of motive power at highway speeds, nearly causing multiple accidents. I am now afraid to drive this vehicle as it remains a substantial safety hazard. Recall & Repair F... Read more
Incident date: Jul 1, 2025
My vehicle just turned 10 years old. It has a little more than 66,000 miles on it and very well maintained. It was operating fine with no issues up until the day I went to get into it last Friday. I started it up without issue, put it into drive and found that could not steer it. I actually had to have it put on a car carrier and taken to a foreign auto mechanic, who told me that I needed a compl... Read more
Incident date: Mar 15, 2026
After getting the engine recall done on my vehicle over 6 months ago, I was driving down the highway at 70 mph last Saturday and without warning "Press Start" began flashing on my dashboard and I immediately began decelerating and my car put itself in Neutral. I was able to get to the side of the road safely. I was then able to turn the car off and back on. I was able to again accelerate int... Read more
Incident date: Feb 18, 2026
Despite multiple repair attempts by Volvo Cars Sugar Land — including software reloads, module reprogramming, and the completion of Recall R10333 — the vehicle continues to experience failures that directly compromise my safety and the safety of my wife. I no longer feel safe operating this vehicle. My XC40 has undergone five documented repair visits, including: • Electrical system failures ... Read more
Incident date: Feb 18, 2026
Despite multiple repair attempts by Volvo Cars Sugar Land — including software reloads, module reprogramming, and the completion of Recall R10333 — the vehicle continues to experience failures that directly compromise my safety and the safety of my wife. I no longer feel safe operating this vehicle. My XC40 has undergone five documented repair visits, including: • Electrical system failures ... Read more
LINCOLN
AVIATOR
(2021) - SERVICE BRAKES, HYDRAULIC; AUTOHOLD BRAKE SYSTEM/BRAKE HOLD:SOFTWARE
Mar 17, 2026
Incident date: Mar 17, 2026
The contact owns a 2025 Honda HR-V. The contact stated that after activating the "BRAKE Hold" system and removing the foot off the brake pedal, the BRAKE Hold system deactivated, causing the vehicle to move forward. During the failure, several messages were displayed, including "Brake Hold System Failure" and "Hill Descent" failures. The vehicle was parked, and the BRAKE Hold system was manually r... Read more
LINCOLN
CONTINENTAL
(2017) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Jan 9, 2026
Driver side passenger back sliding door will not open or close properly. Door will jam and make a loud noise or will not open when trying to open. Took it the dealership 4 times they replaced the motor but the issue continues.
LINCOLN
CONTINENTAL
(2017) - UNKNOWN OR OTHER
Mar 17, 2026
Incident date: Jan 9, 2026
Driver side passenger back sliding door will not open or close properly. Door will jam and make a loud noise or will not open when trying to open. Took it the dealership 4 times they replaced the motor but the issue continues.
Incident date: Feb 28, 2026
The multipurpose camera unit failed causing the Forward Collision Warning, Automatic Braking, Lane Keeping Assistance, and Lane Departure warnings lights to come on and rendering all those systems inoperable. Part of the selling point of this vehicle is these additional safety features and for them to fail within 5 years of owning the vehicle is a safety concern. From my own research online, it ... Read more
Incident date: Sep 16, 2025
Vehicle went into reduce engine power mode and check engine light came on. Vehicle has just over 60,000 miles. Code is telling me I need a new turbo and being quoted $1,500-$3,000. I have read so many people having the same issue with needing a new turbo just after 60,000 miles
LINCOLN
CONTINENTAL
(2019) - SERVICE BRAKES, HYDRAULIC
Mar 16, 2026
Incident date: Mar 15, 2026
The contact owns a 2009 Mercedes-Benz GL450. The contact stated that the ABS and check engine warning lights were illuminated, and the struts had failed. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the vehicle needed to be diagnosed prior to the recall repair, due to the failure... Read more
LINCOLN
CONTINENTAL
(2019) - ENGINE
Mar 16, 2026
Incident date: Mar 15, 2026
Variable Valve Timing Camshaft KNOWN DEFECT rendering the car unusable at only 100K miles.
Incident date: Mar 16, 2026
Loss of power pulling onto a major highway -- luckily I was able to pull off onto a side street but had I not I could have been rear ended. Vehicle has been at Athens Ford since January 15th -- Ford states on their recall notification that parts are readily available -- they are not. I have been waiting for 2 months to get my vehicle back and have no resolution in sight. Dealer states they have n... Read more
Incident date: Feb 1, 2024
While driving in a busy area with pedestrians and other vehicles, my car hard braked out of nowhere to a complete stop for no reason. I was nearly rear ended. The adaptive cruise control shuts off completely after 15 minutes in use. Says to take it to the nearest dealership. Turning off and restarting the car gets rid of the notification.
Incident date: Feb 2, 2026
While driving in a busy area with pedestrians and other vehicles, my car hard braked out of nowhere to a complete stop for no reason. I was nearly rear ended. The adaptive cruise control shuts off completely after 15 minutes in use. Says to take it to the nearest dealership. Turning off and restarting the car gets rid of the notification.
Incident date: Sep 18, 2024
The axle is making clicking noise when turning every time. This is a known issue with other car model holders
Incident date: Mar 13, 2026
TOYOTA PRIUS ABS BRAKE PUMP ACTUATOR BOOSTER FAILING Making hissing noises and warning icon at only 10 years 9 month, 85,000 miles. Toyota extended warranty is NOT covering.
Incident date: Mar 13, 2026
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went dark and displayed a black screen. The failure obstructed the driver's visibility of the speedometer, fuel gauge, and other components, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer, where it was diagnosed with instrume... Read more
Incident date: Nov 25, 2025
Windshield cracking on new Kia EV6 with only 2700 miles. Was 53 degrees outside so no defroster excuse. Seems to be a stress crack and looking online in KIA EV6 Forums, I've noticed it is not a one-off problem as many owners have had to deal with this.
Incident date: Feb 7, 2026
Catastrophic Power Take-Off Unit (PTU) and Transmission spline failure on a 2022 Acura MDX Type-S vehicle. Had dangerous loss of traction and unexpected handling characteristics with rough shifting, RPM Surges, Sensor problem LOSS OF Power, Delayed shifting with Jerky ride, and a smell of burning oil or rubber, also would move into reverse and the Drive Letter "D" was blinking. The problem was con... Read more
Incident date: Mar 12, 2026
The contact owns a 2016 Mercedes-Benz GLC300. While driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. The gasoline odor was also outside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the failure was not under recall. The manufacturer was not notified... Read more
Incident date: Mar 2, 2026
Electrical issues began around 15,000 miles. Since then, the vehicle has been in the shop many times for electrical-related concerns and has required towing twice. Most concerning, these failures have left us stranded in dangerous conditions on multiple occasions. These incidents represent serious safety risks to our family and others on the road. We have been diligent about regular maintenance as... Read more
Incident date: Jan 22, 2026
The vechicle was in an accident were it went off the road into grassy area. Hitting several street signs and a power transformer. The safety features automatic braking or lane keep assistance did not engage. The driver tried to brake the car did not stop nor did it seem to slow down by the distance it traveled. The car is possiblity a total loss, currently under review by insurance company. There ... Read more
Crash
2 injured
Incident date: Mar 12, 2026
The contact owned a 2021 Subaru Forester. The contact stated that while driving at approximately 4 MPH and slowing to park, the vehicle accelerated on its own. The contact stated that the vehicle drove out of the parking lot and crashed into a wall. The contact stated that the air bags deployed and that the vehicle had then shifted into reverse (R) and driven out away from the wall and crashed int... Read more
Crash
4 injured
Incident date: Sep 1, 2025
The vehicle steering was acting odd several times prior to the accident on the morning of October 28th 2024 when I was driving 55-60 mph on a highway I was going around a sweeping curve to the right when my truck veered across the center lane and I tried to pull the vehicle back into my lane which ultimately didn’t happen and I collided into the rear door of 4 door sedan. No one was hurt but, I ... Read more
Crash
Incident date: Mar 11, 2026
The cv axle makes a very loud clicking noise when turning and is actively getting worse. Honda has done nothing to ensure my safety in this car and I with experience in vehicles know the cars cv components are due to fail at some point.
Incident date: Mar 11, 2026
The rear running lights go out due to a short in the wire harness from the computer module to the tail lights. The short causes the lights to either flicker or go totally out.
Incident date: Jan 10, 2024
Related to previous recall [XXX] I had the recall repair done. But my car with only 86,744 miles now has coolant in cylinder 3 and it's misfiring so badly the car shouldn't/can't be driven. Dealership says the entire engine needs to be replaced. I have NEVER had a car this low of mileage that an entire engine needed replacement. This is a design flaw in the 2.0 ecoboost and I now have a probably... Read more