Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ATHENS FORD (4260 ATLANTA HWY, ATHENS, GA 30606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILA... Read more
Incident date: Nov 15, 2017
TAKATA RECALL PASSENGER AIRBAG RECALL REMAINS OPEN. NO ETA ON PARTS AVAILABILITY FROM DEALER. RECEIVED NOTICE THE IN THE MAIL THAT TAKATA WAS FILING FOR BANKRUPTCY AND TO CONTACT DEALER IMMEDIATELY FOR REPAIR YET DEALER HAS NO PARTS. YOU SEE WHERE THIS IS GOING. I DO NOT FEEL SAFE DRIVING THIS VEHICLE.
Incident date: Nov 15, 2017
TAKATA RECALL - LOCAL DEALERS INDICATE THE PART IS NOT AVAILABLE AND DO NOT KNOW WHEN IT WILL BE.
Incident date: Jul 1, 2016
TAKATA RECALL I RECEIVED A RECALL LETTER IN JULY OF 2016. NO FIX HAS BEEN MADE AVAILABLE TO ME. I CHECKED WITH THE LOCAL FORD DEALER IN OCTOBER OF 2017. THE FIX IS NOT AVAILABLE. THIS HAS BEEN OVER A YEAR AND NO OTHER NOTICE WAS SENT TO ME.
Incident date: Nov 15, 2017
TAKATA RECALL - CONTACTED DEALER HARRIS FORD AGAIN 11/15/2017 AFTER NOTICE FROM TK HOLDINGS, INC: HARRIS FORD HAS NO PARTS AND CLAIM THAT THE PARTS ARE NOT AVAILABLE TO ANYBODY.
Incident date: Jun 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SONORA FORD, 13254 MONO WAY, SONORA, CA 95370, (209) 532-5593) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTA... Read more
Incident date: Nov 14, 2017
RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE PER THE DEALERSHIP AND THE RECALL SITE. WAITING ON REPLACEMENT PARTS. DEALERSHIP SAID I WOULD RECIEVE SOMETHING IN THE MAIL ONCE THE PARTS ARE AVAILABLE. I CHECKED ON SEVERAL SERVICE VISITS, SAME RESPONSE. I CHECKED THE STATUS ON THE AIRBAG SITE TODAY AS WELL, SAME NOTICE SHOWING> RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Incident date: Jan 1, 2016
EXHAUST FUMES ENTERING THE INTERIOR OF THE VEHICLE.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ADVANTAGE FORD LINCOLN, 1031 CENTRAL AVE, DUARTE, CA 91010) AND WAS INFORMED THAT THE R... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (PENSKE LINCOLN SOUTH POST, SANTA ANNA, CA, 877-549-5971) AND CONFIRMED THAT THE PAR... Read more
Incident date: May 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RISER FORD LINCOLN (4201 CENTRAL AVE, HOT SPRINGS, AR) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE N... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SUNNYVALE FORD IN SUNNYVALE, CA, 408-522-0200) AND CONFIRMED THAT THE PARTS WERE NOT AVAILA... Read more
Incident date: Nov 1, 2017
RECEIVED NOTICE OF THE TAKATA RECALL AND CONTACTED SERVICE DEALERS RECOMMENDED. NO ONE HAS THE PARTS AS IT APPEARS THEY HAVE GONE BANKRUPT. WHEN AND IS THIS GOING TO BE RESOLVED AND BY WHOM? THIS RECALL WAS DATED JUNE 2016 AND I JUST GOT NOTICE OF IT.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JOE RIZZO FORD, 3100 SOUTH HARLEM AVE, NORTH RIVERSIDE, IL, 708-442-7000) AND CONFI... Read more
Incident date: May 15, 2009
TL* THE CONTACT OWNS A 2007 LINCOLN MARK LT. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL BECAME STUCK. ON ONE OCCASION, WHILE MAKING A LEFT TURN INTO THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED. AS A RESULT, THE VEHICLE CRASHED INTO THE GARAGE AND A TREE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A ... Read more
Crash
1 injured
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BLUE SPRINGS FORD AT (800) 524-1848 (3200 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND DICK SMITH F... Read more
Incident date: Nov 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... Read more
LINCOLN
MKZ HYBRID
(2012) — AIR BAGS
Nov 13, 2017
Incident date: May 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAY LINCOLN (641 W 15TH ST, PANAMA CITY, FL 32401, (888) 500-5851) WAS CONTACTED AND CONF... Read more
Incident date: Nov 11, 2017
THIS VEHICLE IS A RENTAL FROM BUDGET. ON 11/10 - 11/11/17, DRIVING FROM FT MYERS, FL TO KNOXVILLE, TN, ON I-75, AT HIGHWAY SPEEDS OF 55-80 MPH, WHILE CHANGING LANES, VEHICLE WOULD START TO STEER SMOOTHLY EITHER TO LEFT OR RIGHT, AND THEN SUDDENLY THE VEHICLE WOULD SURGE (DART) MORE TO LEFT OR RIGHT. TO ME IT ACTED LIKE IF TURNING LEFT, THE LEFT WHEEL SUDDENLY ENCOUNTERED SOME DRAG, LIKE IN MUD O... Read more
Incident date: Jul 1, 2016
TAKATA RECALL. NOTHING HAS HAPPENED TO MY CAR AT THIS TIME BUT THE FORD MOTOR COMPANY HAS NOT BEEN ABLE TO GET THE PARTS TO REPLACE MY AIR BAGS.
Incident date: Mar 16, 2017
TL* THE CONTACT OWNED A 2016 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE THAT STOPPED ABRUPTLY. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE DEALER WAS CONTACTED (SHERWOOD AUTOMOTIVE, SALISBURY, MD, 410-548-46), BUT DID N... Read more
Crash
1 injured
Incident date: Nov 1, 2017
TAKATA RECALL WE HAVE RECEIVED MULTIPLE NOTICES OF THE RECALL BUT NO NOTICE TO TAKE THE VEHICLE IN FOR THE NEEDED REPAIR OR REPLACEMENT.
Incident date: Nov 12, 2017
WHEN SHIFTING INTO "PARK" THERE IS A WARNING THAT APPEARS ON THE DASH AS "SHIFT TO PARK". THE "P" INDICATOR LIGHT WILL NOT ILLUMINATE AND DOES NOT ENGAGE SAFETY FEATURES ASSOCIATED WITH PLACING THE VEHICLE IN "PARK". THIS ALSO CAUSES THE DISPLAY TO STAY ON AND DRAINS THE BATTERY IF NOT CORRECTED. THIS IS A KNOWN ISSUE ADDRESSED ON TSB 15-0047 BUT SHOULD BE A SAFETY RECALL AS IT COULD LEAD TO A S... Read more
Incident date: Nov 12, 2017
WHEN SHIFTING INTO "PARK" THERE IS A WARNING THAT APPEARS ON THE DASH AS "SHIFT TO PARK". THE "P" INDICATOR LIGHT WILL NOT ILLUMINATE AND DOES NOT ENGAGE SAFETY FEATURES ASSOCIATED WITH PLACING THE VEHICLE IN "PARK". THIS ALSO CAUSES THE DISPLAY TO STAY ON AND DRAINS THE BATTERY IF NOT CORRECTED. THIS IS A KNOWN ISSUE ADDRESSED ON TSB 15-0047 BUT SHOULD BE A SAFETY RECALL AS IT COULD LEAD TO A S... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS ... Read more
Incident date: Nov 13, 2017
"TAKATA RECALL", FOR 2 YEARS I HAVE BEEN RECEIVING INFO. REGARDING THIS RECALL AND FOR 2 YEARS HAVE BEEN CONTACTING THE DEALERSHIP, TO HEAR THE SAME THING OVER AND OVER THAT THEY STILL DO NOT HAVE THE PARTS TO REPLACE THIS AIRBAG, SO HOW MANY PEOPLE HAVE TO GET KILLED FROM THIS BEFORE THE PROBLEM IS RESOLVED. SOME ONE RAN A STOP SIGN AND RAN INTO MY CAR GOOD THING THE AIR BAG DID NOT GO OFF SINC... Read more
Incident date: Oct 15, 2017
SERIOUS SAFETY CONCERN AFFECTING MANY LINCOLN MODELS. COULDN'T OPEN THE DRIVER SIDE DOOR AND HAD TO CRAWL OUT TO THE PASSENGER SIDE. THIS IS DANGEROUS IN THE EVENT OF A CAR CRASH. SO MANY VIDEOS ON THE WEB OF THIS PROBLEM. THIS MODEL YEAR SHOULD ALSO BE INCLUDED IN THE DOOR LOCK RECALL. HUGE INCONVENIENCE CRAWLING IN FROM THE PASSENGER SIDE, BUT AT LEAST I'M SMALL. I SURE WOULD FEEL SORRY FOR A BI... Read more
Incident date: Oct 15, 2017
SERIOUS SAFETY CONCERN AFFECTING MANY LINCOLN MODELS. COULDN'T OPEN THE DRIVER SIDE DOOR AND HAD TO CRAWL OUT TO THE PASSENGER SIDE. THIS IS DANGEROUS IN THE EVENT OF A CAR CRASH. SO MANY VIDEOS ON THE WEB OF THIS PROBLEM. THIS MODEL YEAR SHOULD ALSO BE INCLUDED IN THE DOOR LOCK RECALL. HUGE INCONVENIENCE CRAWLING IN FROM THE PASSENGER SIDE, BUT AT LEAST I'M SMALL. I SURE WOULD FEEL SORRY FOR A BI... Read more
Incident date: Jul 11, 2016
TAKATA RECALL. NHTSA RECALL NUMBER: 16V384. MANUFACTURER RECALL NUMBER: 16S26. THE AIRBAG FAULT INDICATOR IS ON IN THE VEHICLE. I CALLED THE LOCAL FORD AND LINCOLN DEALERSHIP AND THEY TOLD ME THERE IS NO FIX FOR THE RECALL RIGHT NOW. THIS HAS BEEN A PROBLEM FOR MORE THAN A YEAR NOW.
LINCOLN
MKZ HYBRID
(2012) — AIR BAGS
Nov 13, 2017
Incident date: Nov 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (ALBANY FORD SUBARU, 929 SAN PABLO AVE, ALBANY, CA 94706(510) 528-1244) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE R... Read more
Incident date: Nov 13, 2017
RECEIVED A NOTICE CONCERNING THE LAWSUIT ON THESE AIRBAGS, AND THE NOTICE TO FIND OUT IF MY VEHICLE WAS ONE INVOLVED. CALLED THE DEALERS AND WAS ADVISED "THERE ARE SO MANY OF THESE PROBLEMS WE HAVE NO PARTS AT THIS TIME AND DON'T KNOW WHEN TO EXPECT PARTS, CALL BACK" IT MAY BE OVER A YEAR.
Incident date: Aug 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CORWIN FORD (3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804, PHONE NUMBER: (417) 883-4330) A... Read more
Incident date: Nov 7, 2017
DRIVING AT NIGHT HEADLIGHTS STARTED TO FLICKER AND THEN WENT OUT. 1ST LEFT SIDE THEN RIGHT SIDE. SOLDER CONNECTING HEADLIGHT ASSEMBLY TO ELECTRICAL WIRING DISSOLVED. PER FORD DEALERSHIP THE SOLDER IS DISSOLVING BECAUSE THE ELECTRICAL CIRCUITRY IN THE HEADLIGHT ASSEMBLY OVERHEATED CAUSING THE SOLDER CONNECTION TO FAIL. THIS HAPPENED THREE TIMES. THE FIRST TWO TIME THE DEALERSHIP RE-SOLDERED THE... Read more
Incident date: Jul 17, 2017
DEALER STATED THEY DID NOT HAVE THEM IN STOCK ON 7-17-17. DEALER NEVER CALL BACK WITH DATE TO REPLACE AIR BAG.
Incident date: Nov 2, 2017
TAKATA RECALL: RECEIVED RECALL NOTICE 17V024 - CONTACTED DEALER TWICE SINCE THEN AND NO SOLUTION HAS BEEN OFFERED AND NO IDEA OF WHEN IT WILL BE RESOLVED - LINCOLN HAS NO SOLUTION EVEN THOUGH RECALL WAS ISSUED IN SPRING 2017
LINCOLN
MKZ HYBRID
(2012) — AIR BAGS
Nov 11, 2017
Incident date: Nov 11, 2017
I WAS MADE AWARE OF PASSENGER AIR BAG RECALL. I CONTACTED DEALER AND WAS TOLD THEY DO NOT HAVE PARTS AND CAN NOT TELL ME WHEN I CAN HAVE REPAIRS.
Incident date: Nov 11, 2017
TAKATA INFLATORS. I HAVE RECEIVED 2 NOTICES AND KEEP CALLING LITHIA FORD LINCOLN IN FRESNO, CA AND THEY KEEP TELLING ME THEY DO NOT HAVE THE PARTS! WHAT AM I SUPPOSED TO DO? THANK YOU.
Incident date: Nov 5, 2017
THE CAR WAS NOT ON. IT WAS PARKED IN THE DRIVEWAY OF A RESIDENTIAL HOME. THE LIFT GATE WAS OPEN. THE ARM THAT LIFTS AND SUPPORTS THE LIFT GATE BROKE SUDDENLY. IT SOUNDED LIKE AN EXPLOSION AND A LARGE PRESSURIZED SPRING (GREATER THAN 2 FEET IN LENGTH) PROPELLED FROM THE LIFT GATE ARM. THIS SPRING STRUCK A CHILD IN THE FACE WITH SO MUCH FORCE THAT IT KNOCKED HIM DOWN, WITH CUTS AND BRUISED TO THE... Read more
1 injured
Incident date: Jul 2, 2014
WAITING FOR RECALL OF DEFECTIVE AIRBAGS SINCE JULY 2014 AIRBAGS ARE NOT AVAILABLE AND HAVE NOT BEEN REPLACED.
Incident date: Nov 7, 2017
TAKATA RECALL RECEIVED NOTICE OF A RECALL FOR 2007 MKX MARCH 2017 , WAS INSTRUCTED TO WAIT FOR A NOTIFICATION FOR AIR BAG REPLACEMENT. HAVEN'T HEARD A WORD FROM FORD SINCE. JUST RECEIVED ANOTHER NOTICE THAT TAKATA HAS FILED CHAPTER 11. I'VE CALLED ALL MY LOCAL DEALERS AND NO REPLACEMENTS ARE AVAILABLE AND THEY HAVE NO IDEA OF WHEN OR IF ANY PARTS WILL BE AVAILABLE. THIS IS MY MAIN TRANSPORTATION... Read more
Incident date: Jan 5, 2016
TAKATA RECALL. PARTS NOT AVAILABLE. THE COMPANY IS IN BANKRUPTCY.
Incident date: Nov 10, 2017
SINCE RECEIVING THE NOTICE FOR THE TAKATA AIR BAG RECALL, THE NORM REEVES LINCOLN IN CERRITOS, CA. CONTINUES TO INFORM ME THAT THE AIR BAGS ARE NOT AVAILABLE. THEY CHECKED THE VIN # AND DETERMINED THAT THE PASSENGER AIR BAG IS AFFECTED.
Incident date: Jun 1, 2016
TAKATA RECALL I WAS CONTACTED IN JULY 2016 ABOUT A RECALL INVOLVING MY TAKATA AIRBAGS. TO DATE I HAVE NOT BEEN PROVIDED ANY MORE INFORMATION IN REFERENCE TO WHEN THE PARTS WILL BE AVAILABLE AND ITS BEEN WELL OVER A YEAR. I HAVE SINCE BEEN NOTIFIED THE COMPANY HAS FILLED FOR BANKRUPTCY. SO I'M TRYING TO FIND OUT WHERE THIS LEAVES ME?
Incident date: Nov 2, 2017
MASTER CYLINDER FAILED AT 68K MILES 7/2017, PEDAL WENT TO FLOOR BUT CAR DID STOP.11/2017 ABS PUMP LEAKED, CAUSING CAR TO LOSE BRAKE FLUID. WAS CLOSE TO DEALERSHIP, WAS ABLE TO DRIVE IN WITH LIMITED BRAKING CAPACITY.
Incident date: Jun 1, 2016
TAKATA RECALL: ITS BEEN A YEAR NOW WITH NOTHING DONE YET. I GET THIS NOTICE ABOUT BANKRUPTCY. IS THIS PROBLEM GOING TO GET FIXED?
Incident date: Nov 10, 2017
TAKATA RECALL: DEALER DOES NOT HAVE A REPLACEMENT PART. HAVE CHECKED BACK WITH THE DEALER NUMEROUS TIMES SINCE THE RECALL AND STILL HAS NOT BEEN REPAIRED.
Incident date: Jun 16, 2016
TAKATA AIRBAGS BEEN WAITING SINCE JUNE 2016 FOR PARTS TO COME IN AND BE REPLACED STILL HAS NOT HAPPENED JUST SPOKE TO LINCOLN AND THEY HAVE NO IDEA WHEN THEY WILL BE AVAILABLE
Incident date: Oct 18, 2017
TAKATA RECALL. WHILE DRIVING ON THE HIGHWAY, WITH NO OTHER VEHICLES NEAR US, OUR MOONROOF EXPLODED. WE WERE NOT NEAR ANY OVERPASS. NO OTHER VEHICLE OR PERSON WAS INVOLVED. IT IS APPARENT THAT IT EXPLODED OUTWARD. THIS VEHICLE IS GARAGE KEPT. NOTHING EVER FELL ON TOP OF CAR OR SCRAPED IT. WE ARE OUT $1000.00 + RENTAL CAR EXP.