Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FIVE STAR FORD STONE MOUNTAIN LLC, 3800 HIGHWAY 78 W, SNELLVILLE, GA 38039) AND WAS INF... Read more
Incident date: Dec 10, 2017
TAKATA RECALL HAVE NEVER RECEIVED THE PART. HAS BEEN FROM JUNE OF 2016. I HAVE CONSTANTLY CALLED YOU AND THE DEALERSHIPS ASKING IF PART IS IN YET AND THEY ALWAYS TELL ME NO. THE VEHICLE HAS BEEN IN MOTION. ON CITY ST.,HIGHWAYS AND EXPRESSWAYS.
Incident date: Dec 9, 2017
WHILE DRIVING IN THE EVENING, ON A SLIGHTLY WINDING, SMOOTH, GRAVEL ROAD AT ABOUT 30 TO 35 MPH, TEMPERATURE ABOUT 34 DEGREES F, THE AIRBAG IN THE PASSENGER SEAT DEPLOYED. THERE WAS NOT ANY FORM OR TYPE OF COLLISION. DURING THE TIME I HAVE HAD THE CAR, ABOUT 2 YEARS, THERE HAS NOT BEEN ANY FORM OF COLLISION DAMAGE, AS FAR AS I KNOW THERE WAS NOT ANY PRIOR HISTORY OF ANY TYPE OF COLLISION DAMAGE. ... Read more
1 injured
Incident date: Dec 9, 2017
WHILE DRIVING IN THE EVENING, ON A SLIGHTLY WINDING, SMOOTH, GRAVEL ROAD AT ABOUT 30 TO 35 MPH, TEMPERATURE ABOUT 34 DEGREES F, THE AIRBAG IN THE PASSENGER SEAT DEPLOYED. THERE WAS NOT ANY FORM OR TYPE OF COLLISION. DURING THE TIME I HAVE HAD THE CAR, ABOUT 2 YEARS, THERE HAS NOT BEEN ANY FORM OF COLLISION DAMAGE, AS FAR AS I KNOW THERE WAS NOT ANY PRIOR HISTORY OF ANY TYPE OF COLLISION DAMAGE. ... Read more
1 injured
Incident date: Jan 30, 2014
TAKATA RECALL I HAVE CALLED THE LINCOLN DEALER IN VENTURA COUNTY (OXNARD) AND ALSO THE FORD DEALER IN THOUSAND OAKS AND ASKED TO BE PUT ON A WAITING LIST FOR AN AIR BAG. I HAVE NEVER HEARD BACK FROM EITHER ONE AND THIS HAS BEEN A FEW YEARS AGO.
Incident date: Jul 1, 2016
CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. UPDATED 12/08/2017*JS THE CONSUMER STATED A NOTICE WAS SENT ADVISING THE CONSUMER TO CONTACT AN ATTORNEY OR RISK LOSING RIGHTS TO RECEIVE THE REPLACEMENT AIRBAG. *JS
Incident date: Dec 1, 2017
HEATED SEATS FAILED IN USE...PRECEDED BY A BURNING SMELL
Incident date: Dec 2, 2017
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 25-35 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO HERTRICH CAPITOL LINCOLN (1127 S DUPONT HWY, DOVER, DE 19901, (302) 241-0087) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU... Read more
Incident date: Dec 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (JAMES HODGE FORD LINCOLN INC, 1200 N MAIN ST, MUSKOGEE, OK 74401 (918) 608-8713) WAS CONTACTED AND... Read more
Incident date: Nov 24, 2017
F THE TURN SIGNAL CONTROL ARM IS MOVED PARTIALLY IN ANY DIRECTION, AND IMMEDIATELY MOVED INTO THE FULLY OPPOSITE DIRECTION, THE TURN SIGNALS WILL BE DISABLED. IF THE OPERATOR ADJUSTS THE HIGH BEAMS, OR SIMPLY MAKES A MISTAKE WHEN TRYING TO SIGNAL, (BY SELECTING THE WRONG DIRECTION FIRST) THE TURN SIGNAL WILL NOT OPERATE EVEN THOUGH THE CONTROL ARM IS IN THE FULLY LOCKED POSITION. LINCOLN SER... Read more
Incident date: Nov 24, 2017
F THE TURN SIGNAL CONTROL ARM IS MOVED PARTIALLY IN ANY DIRECTION, AND IMMEDIATELY MOVED INTO THE FULLY OPPOSITE DIRECTION, THE TURN SIGNALS WILL BE DISABLED. IF THE OPERATOR ADJUSTS THE HIGH BEAMS, OR SIMPLY MAKES A MISTAKE WHEN TRYING TO SIGNAL, (BY SELECTING THE WRONG DIRECTION FIRST) THE TURN SIGNAL WILL NOT OPERATE EVEN THOUGH THE CONTROL ARM IS IN THE FULLY LOCKED POSITION. LINCOLN SER... Read more
Incident date: Dec 4, 2017
THE THROTTLE VALVE ASSEMBLY WAS BAD. THE CAR STOPPED RUNNING WHEN THE WIFE WAS DRIVING HIGHWAY 105 AT 50 MPH. SHE TURNED ON THE FLASHERS AND WAS ABLE TO GET OFF TO THE SIDE OF THE HIGHWAY AFTER A SHORT TIME THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN BACK TO THE HOUSE. THE SAME THING HAPPENED AGAIN ABOUT TWO MONTHS LATER. THIS IS A VERY DANGEROUS SITUATION. THE ENGINE STOPS WITH NO WARNING.
Incident date: Dec 4, 2017
THE THROTTLE VALVE ASSEMBLY WAS BAD. THE CAR STOPPED RUNNING WHEN THE WIFE WAS DRIVING HIGHWAY 105 AT 50 MPH. SHE TURNED ON THE FLASHERS AND WAS ABLE TO GET OFF TO THE SIDE OF THE HIGHWAY AFTER A SHORT TIME THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN BACK TO THE HOUSE. THE SAME THING HAPPENED AGAIN ABOUT TWO MONTHS LATER. THIS IS A VERY DANGEROUS SITUATION. THE ENGINE STOPS WITH NO WARNING.
Incident date: Dec 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16S26000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JUNE 1, 2016. THE DEALER (YAKLIN FORD, 1200 N HWY 288 B, RICHWOOD, TX 77531, 979-265-4224) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT TH... Read more
Incident date: Sep 4, 2017
RECEIVED LEGAL NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATOR RECALL. LOCAL FORD DEALER INFORMED ME THAT THE REPLACEMENT PART IS NOT AVAILABLE.
Incident date: Jul 21, 2016
TAKATA RECALL. I RECEIVED A NOTICE ABOUT THIS OVER A YEAR AND A HALF AGO AND STILL HAVE NO RESOLUTION. THE DEALER TELLS ME THERE IS NO REPLACEMENT AND THAT I AM DRIVING A DANGEROUS VEHICLE THAT COULD KILL ME AND MY PASSENGERS.
Incident date: Jun 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LAUREL FORD-LINCOLN (2018 MS-15, LAUREL, MS 39440, (601) 649-4511) AT LEAST FOUR TI... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERITAGE FORD (2075 EDSEL LN NW, CORYDON, IN) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL... Read more
Incident date: Nov 20, 2017
LOUD POPPING AND CRACKING NOISE COMING FROM SPEAKERS EVEN WHEN THE AUDIO IS POWERED OFF. I TRIED TO UPDATE MY SYNC SYSTEM, BUT THAT DIDN'T SEEM TO RESOLVE THE PROBLEM. I HAVE CALL THE MANUFACTURE FOR HELP, BUT THEY WERE ABLE TO PROVIDE 0 ASSISTANCE. THIS HAPPENS RANDOMLY, MORE IN THE EVENING OR NIGHT TIME. WHILE THE CAR IS BOTH STATIONARY AND IN MOTION.
Incident date: Nov 20, 2017
LOUD POPPING AND CRACKING NOISE COMING FROM SPEAKERS EVEN WHEN THE AUDIO IS POWERED OFF. I TRIED TO UPDATE MY SYNC SYSTEM, BUT THAT DIDN'T SEEM TO RESOLVE THE PROBLEM. I HAVE CALL THE MANUFACTURE FOR HELP, BUT THEY WERE ABLE TO PROVIDE 0 ASSISTANCE. THIS HAPPENS RANDOMLY, MORE IN THE EVENING OR NIGHT TIME. WHILE THE CAR IS BOTH STATIONARY AND IN MOTION.
Incident date: Dec 6, 2017
DOOR LATCH STICKS AND VEHICLE WON'T SENSE THAT THE DOOR IS CLOSED. CLEARLY AN ISSUE FOR FORD BASED ON AN INTERNET SEARCH YET NOTHING IS BEING DONE TO HELP. DAUGHTER AT SCHOOL CAN'T GET INTERIOR LIGHTS TO GO OFF AND CAN'T LOCK DOOR BECAUSE THE CAR THINKS DOOR IS OPEN.
Incident date: Mar 22, 2010
TL* THE CONTACT OWNS A 2010 LINCOLN NAVIGATOR. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK WHEN THE BRAKE PEDAL WAS DEPRESSED, WHICH MADE IT HARDER TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THIS WAS AN ONGOING FAILURE EVER SINCE THE VEHICLE WAS PURCHASED SEVEN YEARS AGO. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES AND ROTORS WERE CHANGED SEVERAL TIMES APP... Read more
Incident date: Nov 19, 2017
WHEN WE PURCHASED THE VEHICLE FROM VALLEY CADILLAC IN ROANOKE VA IN 2014. WE SMELLED SOMETHING BURNING A FEW DAYS LATER. WE TOOK IT BACK TO THE DEALER WHO KEPT IT FOR OVER A WEEK. THEY TOLD ME THAT THEY WOULD HAVE TO SEND IT TO THE FORD DEALER BECAUSE THEY COULDN'T REPAIR IT.I WAS NEVER WAS TOLD WHAT THE ISSUE WAS ONLY THAT IT COST UPWARDS OF $800. HERE WE ARE AND I WAS STRANDED ON I81 BECAUSE THE... Read more
Incident date: Dec 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (CHAPMAN FORD, 9371 ROOSEVELT BLVD, PHILADELPHIA, PA 19114) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON GASGART'S CHARLOTTE COUNTY FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952, (888) 313-9652) W... Read more
Incident date: Nov 30, 2017
HATCH BACK WON'T OPEN WITH KEY DASH BUTTON OR MANUALLY. NOW CAR IS UNABLE TO START. WILL NOT ALLOW GEAR CHANGE. LIGHTS FLASH. INTERIOR LIGHTS DON'T COME ON WHEN DOOR IS OPENED. TOWING TO FORD DEALER. CAR WAS IN GARAGE AT STANDSTILL. LOCK RECALL PERFORMED 5DAYS AGO.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CENTRAL FLORIDA LINCOLN, 2055 W COLONIAL DR, ORLANDO, FL 32804) WAS CONTACTED AND CONFIRMED THA... Read more
Incident date: Dec 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BOWEN SCARFF FORD LINCOLN, 1157 CENTRAL AVE N, KENT, WA 98032 (844) 257-2109) WAS CONTACTED AND... Read more
Incident date: Dec 1, 2017
AIRBAG AND SEATBELT ORANGE COLORED LIGHT HAS COME ON DASHBOARD; 5 CHIMES X 5 TIMES STARTING CAR AND EVERY HALF HOUR THEREAFTER; CAR TO GARAGE, ON DIAGNOSTIC COMPUTER, FRONT DRIVER'S SEAT REMOVED; SEAT BELT PRETENSIONER BAD; UNKNOWN WITH AIRBAG; DEALERSHIP STATES CAR IS OUT OF WARRANTY; MILEAGE IS 57209.3; SEAT BELT LAP AND SHOULDER HARNESS HAVE LOCKED INTO PLACE AFTER ADJUSTMENT SINCE CAR PURCHASE... Read more
Incident date: Dec 1, 2017
AIRBAG AND SEATBELT ORANGE COLORED LIGHT HAS COME ON DASHBOARD; 5 CHIMES X 5 TIMES STARTING CAR AND EVERY HALF HOUR THEREAFTER; CAR TO GARAGE, ON DIAGNOSTIC COMPUTER, FRONT DRIVER'S SEAT REMOVED; SEAT BELT PRETENSIONER BAD; UNKNOWN WITH AIRBAG; DEALERSHIP STATES CAR IS OUT OF WARRANTY; MILEAGE IS 57209.3; SEAT BELT LAP AND SHOULDER HARNESS HAVE LOCKED INTO PLACE AFTER ADJUSTMENT SINCE CAR PURCHASE... Read more
Incident date: Dec 4, 2017
TAKATA RECALL I HAVE GOT NOTICE THAT THE PASSENGER AIRBAG IS DANGEROUSLY DEFECTIVE AND MUST BE REPLACED., AND I SHOULD "CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR". MY LOCAL DEALER (SANTA MONICA FORD) DOES NOT HAVE THE PARTS, AND CAN NOT SAY WHEN THEY WILL BE AVAILABLE. THE NOTICE FROM TK HOLDINGS IMPLIES THAT ALL REPAIRS SHOULD BE COMPLETED BY 27 DECEMBER. WHEN WIL... Read more
Incident date: Dec 1, 2016
TAKATA RECALL - DEALER STATES REPAIR PARTS ARE NOT AVAILABLE
Incident date: Dec 1, 2016
TAKATA RECALL - DEALERS STATE THERE ARE NO PARTS AVAILABLE TO MAKE THE REPAIR
Incident date: Dec 1, 2017
I RECEIVED A RECALL NOTICE APPROXIMATELY TWO YEARS AGO, AND TWICE I CONTACTED MY DEALERSHIP ABOUT THE RECALL AND WAS TOLD THEY HAVE NO FURTHER INFORMATION CONCERNING THE CORRECTION. AT THIS POINT I HAVE TO BELIEVE THAT THERE IS THE POTENTIAL THAT MY FAMILIES SAFETY MAY BE IN JEOPARDY. PLEASE ADVISE.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCENIC MOTORS INC (1992 ROCKFORD ST, MT AIRY, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAIL... Read more
Incident date: Oct 15, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS TO COME TO A STOP, THE VEHICLE INADVERTENTLY ACCELERATED. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT FROM DRIVE TO NEUTRAL. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE C... Read more
Incident date: Oct 15, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS TO COME TO A STOP, THE VEHICLE INADVERTENTLY ACCELERATED. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT FROM DRIVE TO NEUTRAL. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE C... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LECKNER FORD, 16057 JAMES MADISON PKWY, KING GEORGE, VA 22485) AND WAS INFORMED THAT TH... Read more
Incident date: Nov 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (COCCIA FORD LINCOLN INC, 577 E MAIN ST, WILKES-BARRE, PA ... Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEARNS FORD IN BURLINGTON, NORTH CAROLINA (602 ELEMENTS RD, 27215) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVA... Read more
LINCOLN
MKZ HYBRID
(2011) — UNKNOWN OR OTHER
Nov 30, 2017
Incident date: Nov 26, 2017
THE PASSENGER SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE. ONLY THE OUTSIDE DOOR HANDLE COULD OPEN IT SUCCESSFULLY. THE DEALER HAS ORDERED PARTS FOR A REPAIR. HE INDICATED THAT THERE IS NO RECALL ON THIS ISSUE, ALTHOUGH I RECALL A NOTIFICATION ABOUT DOOR PROBLEMS. SEVERAL YEARS AGO THE LEFT DRIVER'S SIDE DOOR HAD THE SAME PROBLEM AND REQUIRED A DEALER FIX. THIS APPARENT DEFECT IN DOOR D... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (QUICK LANE AT FREEDOM FORD, ... Read more
Incident date: Jun 1, 2016
TAKATA INFLATORS...RECEIVED RECALL NOTICE, BUT LINCOLN DEALERS SIMPLY STATE THEY DON'T HAVE REPLACEMENT PARTS YET. RECALL CAME FROM POSTAL SERVICE WHILE CAR IN GARAGE.
Incident date: Jul 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN JULY OF 2016 FOR THE AIR BAGS. LINCOLN MOTOR COMPANY (21531 MICHIGAN AVE, DEARBORN, MI 48124) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WEST HERR FORD LINCOLN OF AMHERST, 10 CAMPBELL BLVD, BUFFALO, NY 14228) AND WAS INFORME... Read more