Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Dec 24, 2017
MY 2008 LINCOLN MKZ HAS A DIMINISHED BRAKING CAPABILITY AFTER AN ABS EVENT ON THE SNOW A FEW DAYS AGO. THE ABS CYCLE WORKED, THEN MY PEDAL HAS AN EXTRA INCH OR 2 OF TRAVEL AND FEELS UNSAFE. THIS IS THE THIRD INCIDENT LIKE THIS WITH THE CAR IN THE 5 YEARS I HAVE OWNED AFTER BUYING IT CERTIFIED PRE-OWNED FROM FORD. WHEN I RESEARCH THE PROBLEM ON LINE, I SEE MULTIPLE CASES IN THE 2006 TO 2008 LI... Read more
Incident date: Jun 1, 2016
"TAKATA RECALL" RECEIVED RECALL LETTER MANY MONTHS AGO. DEALER SAYS NO REMEDY YET FROM TAKATA. RECEIVED DECEMBER 23, 2017 A BANKRUPTCY CHAPTER 11 NOTICE FROM TK HOLDINGS (TAKATA). CHECKED WITH DEALER AGAIN AND THERE IS NO REMEDY FOR THIS SINCE ORIGINAL RECALL NUMBER 16S26, JUNE 2016, NHTSA RECALL NUMBER, 16V384. CONSIDERING THE SERIOUSNESS OF THIS RECALL, WHEN CAN THE CONSUMER EXPECT THIS TO... Read more
Incident date: Jun 1, 2012
(TAKATA RECALL) MY AIRBAG LOGO LIGHT IS ON, IN MY DASHBOARD, IT'S DANGEROUS BECAUSE I DRIVE UBER AND I HAVE CUSTOMERS SITTING IN MY FRONT SEAT ALOT. I'VE BEEN TO THE FORD DEALERSHIP /LINCOLN AND THEY HAVEN'T RECEIVED INFO OR ANY PARTS TO FIX THE AIRBAG YET. BEEN DRIVING LIKE THIS FOR A FEW YEARS NOW AND BEEN JUST PATIENTLY WAITING.
Incident date: Dec 24, 2017
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 30 MPH, THE ADVANCED SERVICE INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TINDOL FORD, 1901 E. FRANKLIN BLVD, GASTONIA, NC 28054) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED DUE TO A BLOCKAGE TO THE POWER STEERI... Read more
Incident date: Dec 26, 2017
TAKATA RECALL -- THE LINCOLN MOTOR COMPANY HAS FORWARDED A LETTER DATED DECEMBER 2017 STATING -- "WARNING: UNTIL REMEDY PARTS BECOME AVAILABLE, DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT." THIS MAKES OUR CAR BASICALLY USELESS. WHEN I CONTACTED MOUNTAIN VIEW FORD/LINCOLN DEALERSHIP TODAY AT 423-756-1331 AND ASKED IF THEY WOULD DISCONNECT JUST THE PASSENGER AIRBAG AND THEY STATED ... Read more
Incident date: Dec 26, 2017
TAKATA RECALL: THIS RECALL DATE IS NOTICE HAS A DATE OF 06/01/2016. TODAY IS 12/26/2017. NO ANSWER TO THIS RECALL IN OVER 18 MONTHS. IT IS CLEAR THAT FORD/LINCOLN DOES NOT INTEND TO REMEDY THIS SITUATION WHICH IS WRONG! SO, I AM FILING A COMPLAINT TO FORCE LINCOLN TO FIX THIS PROBLEM BEFORE ME OR MY WIFE ARE INJURED IN THIS CAR DUE TO AN ACCIDENT. THIS CAR IS OUR PRIMARY MODE OF TRANSPORTATION AN... Read more
Incident date: Jul 1, 2016
I AM ALARMED THAT NEARLY TWO YEARS AFTER A RECALL THAT THE LINCOLN MOTOR COMPANY HAS YET TO SECURE REPLACEMENT PARTS FOR THE AIR BAG INFLATOR. THEIR REMEDY IS JUST DON'T USE THE FRONT PASSENGER SEAT. THIS IS NOT REALLY A SOLUTION.
Incident date: Nov 23, 2017
SHIFTER DOES NOT COME OUT OF PARK WITHOUT TRYING MANY MANY TIMES BEFORE IT RELEASES.
Incident date: Jul 1, 2016
TAKATA RECALL THE AIRBAGS COVERED IN THIS RECALL HAVE NOT BEEN MADE AVAILABLE BY THE LINCOLN MOTOR COMPANY. THIS LEAVES MY CAR AT RISK WHICH LEAVES THE POSSIBILITY FOR INJURY OR DEATH IN THE FUTURE. THE DEADLINE FOR A CLAIM IN THE TAKATA BANKRUPTCY IS DECEMBER 27, 2017. ALL AFFECTED CARS SHOULD HAVE THE SAME OPPORTUNITY TO FILE SUIT IN THE CASE OF DEATH OR INJURY. I WOULD LIKE TO REQUEST THAT THE... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BORMAN AUTOPLEX AT (575) 525-4500 (470 W BOUTZ RD, LAS CRUCES, NM 88005) WHERE IT WAS CONFIRME... Read more
Incident date: Dec 25, 2017
TAKATA RECALL HAS NEVER BEEN TAKEN CARE OF INVOLVING AIRBAG INFLATORS.
Incident date: Dec 1, 2017
TAKATA RECALL AM NOT ABLE TO SELL THIS CAR BECAUSE NO ONE FEELS IT IS SAFE TO DRIVE. THEREFORE, A $20,000 VEHICLE IS SITTING IN MY DRIVEWAY RUSTING AWAY !
Incident date: Oct 31, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE ENGINE STALLED. THE CONTACT WAS NOT SURE EXACTLY FROM WHERE THE NOISE ORIGINATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT NOTICED FUEL POURING OUT ONTO THE ROAD ALONG WITH ALL THE OTHER FLUIDS. THE VEHICLE WAS TOWED TO THE DEALER (DAVE SINCLAIR LINCOLN SOUTH, 7500 ... Read more
Incident date: Oct 31, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE ENGINE STALLED. THE CONTACT WAS NOT SURE EXACTLY FROM WHERE THE NOISE ORIGINATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT NOTICED FUEL POURING OUT ONTO THE ROAD ALONG WITH ALL THE OTHER FLUIDS. THE VEHICLE WAS TOWED TO THE DEALER (DAVE SINCLAIR LINCOLN SOUTH, 7500 ... Read more
Incident date: Dec 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FAIRWAY LINCOLN OF SAVANNAH, 10101 ABERCORN ST, SAVANNAH, GA 31406, (855) 304-4911) CONFIRMED THAT THE P... Read more
Incident date: Jun 17, 2016
TAKATA RECALL. HAVE TRIED TO GET LINCOLN DEALERSHIP TO REPLACE THE AIRBAG AND THEY SAID NO PARTS ARE AVAILABLE TO THEM. I WANT TO SELL OR TRADE MY VEHICLE AND CAN NOT DUE TO POSSIBLE INJURY TO A PERSON. HOW DO I GET THE AIR BAG REPLACED SO I CAN MOVE ON WITH MY LIFE AND NOT GET SUED IF I SELL THE VEHICLE? IT HAS BEEN YEARS SINCE I WAS NOTIFIED I HAD A RECALL ON MY VEHICLE.
LINCOLN
MKZ HYBRID
(2011) — UNKNOWN OR OTHER
Dec 21, 2017
Incident date: Jun 1, 2014
I PURCHASED THIS CAR NEW IN JAN 2011. INTERMITTENTLY, THE ENTIRE SOUND SYSTEM STOPS WORKING (RADIO, CD PLAYER, AND NAVIGATION SYSTEM). THIS MEANS THAT IF, THE DRIVER HAS ENGAGED THE NAVIGATION SYSTEM RELYING ON THE VOICE INSTRUCTIONS WHICH SUDDENLY DO NOT WORK, HE/SHE MUST THEN LOOK AT THE SMALL SCREEN FOR UPCOMING TURNS AND OTHER INFORMATION MORE FREQUENTLY THAN WHEN THE VOICE INSTRUCTIONS ARE WO... Read more
Incident date: Jul 1, 2016
TAKATA RECALL RECEIVED RECALL NOTICE IN JULY 2016 AND AS OF YET FORD HAS NOT NOTIFIED ME THAT PARTS ARE AVAILABLE TO FIX THIS SERIOUS SAFETY ISSUE.
Incident date: Dec 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORTSMOUTH FORD LINCOLN (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801 (603) 433-1221) WAS CONTACTED AND CON... Read more
Incident date: Nov 2, 2017
TAKATA RECALL I CONTACTED MY LOCAL DEALERSHIPS SERVICE DEPARTMENT. THEY VERIFIED MY RECALL. THEY EXPLAINED THAT THE PARTS ARE UNAVAILABLE. I AM CONCERNED BECAUSE THE AIRBAG LIGHT IS ON EVERY TIME THE CAR IS RUNNING. I ALSO HAVE A RECALL FOR THE CARPET INSERTS. I HAVE HAD MANY INSTANCES WHERE MY SHOE GET STUCK ON THE METAL PIECE NEAR THE CHAIR.
Incident date: Nov 2, 2017
TAKATA RECALL I CONTACTED MY LOCAL DEALERSHIPS SERVICE DEPARTMENT. THEY VERIFIED MY RECALL. THEY EXPLAINED THAT THE PARTS ARE UNAVAILABLE. I AM CONCERNED BECAUSE THE AIRBAG LIGHT IS ON EVERY TIME THE CAR IS RUNNING. I ALSO HAVE A RECALL FOR THE CARPET INSERTS. I HAVE HAD MANY INSTANCES WHERE MY SHOE GET STUCK ON THE METAL PIECE NEAR THE CHAIR.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SOUTH BAY FORD, 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250) AND WAS INFORMED THAT THE PA... Read more
Incident date: Dec 16, 2017
I WAS DRIVING ON A 35 MILES/PER HOUR ZONE WITHOUT ANY WARNING I HEARD THE CAR MAKING CLICKING NOISE AND COMPLETELY SHUT DOWN. I HAD SOMEONE CHECKED IT FOR ME. MY COOLANT WAS GOING INTO MY ENGINE. I GOT IT TOWED TO DEALER THE ENGINE HAS TO BE REPLACED FOR ALMOST $10,000.00. I HAD THE CAR SERVICE 2 MONTHS AGO AT THE DEALER AND I STILL OVER 3,000.00 MILES UNTIL MY NEXT SERVICE.
Incident date: Dec 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NAPLETON LINCOLN BLUE ISLAND, 2950 W 127TH ST, BLUE ISLAND, IL 60406, (708) 449-7988) WAS CONTACTED AND ... Read more
Incident date: Jan 10, 2017
SAFETY RISK DESCRPITION THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO DIRS 17E001, 17E002, 17E003. FORD IS NOT AWARE OF ANY REPORTS OF ACCIDENT OR INJURY RELATED TO THIS CONDITI
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHUMACHER LINCOLN OF DEL RAY IN DEL RAY, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFA... Read more
Incident date: Jun 1, 2016
RECALL IN PLACE FOR MORE THAN A YEAR WITH NO SOLUTION
Incident date: Dec 14, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. WHILE DRIVING AT AN UNKNOWN SPEED, THE PANORAMIC MOON ROOF SHATTERED WITH A LOUD NOISE. THE CONTACT STATED THAT SEVERAL PIECES FLEW OFF THE VEHICLE, BUT CAUSED NO INJURIES. THE VEHICLE WAS TAKEN TO LINCOLN OF TROY (1950 W MAPLE RD, TROY, MI 48084, (248) 643-6600), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER INFORMED HIM THAT AN OBJECT C... Read more
Incident date: Dec 3, 2017
ON 12-3-17 GRANT COUNTY SHERIFF'S DEPARTMENT OFFICERS RESPONDED TO A CALL IN SWAYZEE, IN REFERENCE AN UNRESPONSIVE TODDLER. A 20 MONTH OLD WHO HAD FALLEN ASLEEP IN THE THIRD ROW OF A 2004 LINCOLN NAVIGATOR. THE PARENTS HAD GONE TO SWEETSER TO HELP A RELATIVE MOVE. UPON ARRIVING AT SWEETSER, THE MOTHER TOLD THE FATHER SHE WAS TAKING "THE BABY" OUT TO CHANGE HER DIAPER. THE FATHER TOOK THAT TO MEAN ... Read more
1 deaths
Incident date: Jul 1, 2017
2011 LINCOLN MKX ELECTRICAL SYSTEM SOFTWARE RECALL LINCOLN ISSUED A RECALL (10V659000) NHTSA CAMPAIGN #11V128000 WHICH REQUIRED REPLACEMENT OF AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE. OUR LINCOLN STARTED TO DEVELOP ISSUES ONLY A FEW WEEKS AFTER PURCHASE. THE TURN SIGNAL... Read more
Fire
Incident date: Jul 1, 2017
2011 LINCOLN MKX ELECTRICAL SYSTEM SOFTWARE RECALL LINCOLN ISSUED A RECALL (10V659000) NHTSA CAMPAIGN #11V128000 WHICH REQUIRED REPLACEMENT OF AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE. OUR LINCOLN STARTED TO DEVELOP ISSUES ONLY A FEW WEEKS AFTER PURCHASE. THE TURN SIGNAL... Read more
Fire
Incident date: Oct 8, 2017
TAKATA RECALL I KEEP GETTING THE RUN AROUND FROM THE DEALERSHIP AND CUTOMER SERVICE. I ALSO WASN'T ABLE TO SELL MY CAR AS A TRADE IN BECAUSE THEY SAID "WE CAN'T SELL THAT, IT'S A LIABLITITY, SO WE HAVE TO SEND TO AUCTION", THEN OFFERED ME A LOW LOW PRICE, SO I KEPT IT, AND THERE IT SITS. I AM LOOKING AT JUST DISABLIING IT, I HAVE 6 GRANDSKIDS~3 CAN RIDE IN THE FRONT SEAT.
Incident date: Dec 18, 2017
WRITING FOR AN ELDERLY FRIEND WHOSE CAR WAS PART OF THE AIRBAG RECALL. HE LIVES IN A RURAL REMOTE COMMUNITY AND THE NEAREST DEALERSHIP IN PORT ANGELES INFORMED HIM THEY WERE NOT DOING THESE REPLACEMENTS. WE DO NOT KNOW WHERE TO DIRECT HIM TO TAKE HIS VEHICLE. HE LIVES IN FORKS WA (98331)
Incident date: Dec 4, 2017
I TOOK MY VEHICLE TO FUTURE FORD LINCOLN OF CONCORD 888-415-4242 AND THEY DID NOT FIX MY RECALL. THEY SAID THEY DID NOT HAVE THE PARTS AND COULD NOT DO IT
Incident date: Dec 15, 2017
FOLLOW-UP TO NHTSA ID NUMBER: 11047965 AFTER FILING NHTSA COMPLAINT 11047965, TOOK CAR TO DEALER FOR INVESTIGATION. COMPUTER HAD RECORDED A CODE FOR THE FUEL PRESSURE SENSOR WHICH WAS THEN REPLACED. AFTER THE REPAIR, DROVE ABOUT 2 WEEKS AND 400 MILES (INCLUDING SEVERAL HOURS AT HIGHWAY SPEEDS) WITHOUT FURTHER INCIDENT. THEN ON INTERSTATE HIGHWAY AT SPEED (70 MPH ON CRUISE CONTROL), THE ENGIN... Read more
Incident date: Dec 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION LINCOLN CLEARWATER, 2085 GULF TO BAY BLVD, CLEARWATER, FL 33765 (727) 231-1380) WAS ... Read more
Incident date: Jul 1, 2017
TAKATA RECALL. GOT RECALL NOTICE IN THE MAIL FOR A FAULTY AIRBAG. WENT TO DEALERSHIP WHERE VEHICLE WAS PURCHASED, AND LISTED AS A DEALERSHIP CAPABLE OF FIXING THE ISSUE ON THE TAKATA RECALL WEBSITE, AND THEY INFORMED ME THEY DIDN'T NOR WERE THEY GOING TO HAVE THE REPLACEMENT PARTS IN STOCK ANY TIME SOON. I WANT THIS ISSUE FIXED, FREE OF CHARGE, BEFORE AN ACCIDENT OCCURS.
Incident date: Dec 14, 2017
AFTER ABS ACTIVATION ON A SNOWY ROAD, BREAK PEDAL NEEDS MUCH LONGER TRAVEL TO ENGAGE BRAKES THAN BEFORE THE ABS WENT OFF. PEDAL FEELS SPONGY AND REQUIRES MUCH GREATER DISTANCE BEFORE THE BRAKES FEEL LIKE THEY BEGIN TO APPLY. MULTIPLE ABS STOPS, 100 MILE OF TRAVEL AND A DAY OF NOT DRIVING IT HAVE NOT MADE THE PROBLEM ANY BETTER. CAR IS 2009 MKZ WITH 81000 MILES.
Incident date: Jul 1, 2016
TAKATA RECALL NO ONE SEEM TO BE ABLE TO REPLACE BEEN OVER A YEAR UNSAFE AS IF DRIVE A 8 YEAR OLD AND 15 YEAR OLD
Incident date: Nov 13, 2017
TL* THE CONTACT OWNED A 2013 LINCOLN MKS. WHILE DRIVING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE BEAM. THE DRIVER SUSTAINED INJURIES TO BOTH KNEES, THE LEFT ARM, NECK, AND BACK. MEDICAL ATTENTION WAS RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS NOT FILED. THE MANUFAC... Read more
Crash
1 injured
Incident date: Dec 8, 2017
STEERING, WHEELS SHAFT
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PALMETTO FORD LINCOLN AT (843) 571-3673 (1625 SAVANNAH HWY, CHARLESTON, SC 29407). THE DEALER STA... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JARRETT FORD (38300 DICK JARRETT WAY, DADE CITY, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE F... Read more
Incident date: Dec 1, 2017
I HAVE RECEIVED TWO NOTICES BY MAIL FROM TK HOLDINGS. FIRST NOTICE SAID THERE WERE NO REPLACEMENT AIRBAGS AVAILABLE YET AND TO WAIT FOR SECOND NOTICE. SECOND NOTICE IS OF THEM FILING BANKRUPTCY AND TO CONTACT MY LOCAL DEALER FOR FREE REPAIR. I CONTACTED WITT LINCOLN AND THEY SAID THEY DO NOT HAVE REPLACEMENT PARTS. HOW DO I GET FREE AIRBAG REPLACEMENT? I HAVE NOT HAD AN ACCIDENT BUT NEED TO GET TH... Read more
Incident date: Dec 12, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711 (302) 738-0800) AND (SPRINGFIELD FORD LINCOLN, ... Read more
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILTON LINCOLN IN SUMTER, SOUTH CAROLINA 29150 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE ... Read more
Incident date: Jul 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN (195 E AUTO CENTER DR, FRESNO CA 93710, PHONE: (559) 435-8400), BU... Read more
Incident date: Nov 28, 2017
TWICE THIS AUTO WAS TAKEN TO GRANITE FORD, ROCHESTER, NH. I WAS TOLD THEY HAVE NOT RECEIVED THE "PARTS" YET AND THAT FORD MOTOR CORP. HAS NOT EVEN RECEIVED THIS REPLACEMENT.-MOST RECENT 11/28/2017. THIS IS WHERE I PURCHASED THE CAR-I AM 82 YEARS OLD AND CANNOT DRIVE TO A DEALER IN MANCHESTER ETC.