Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Oct 1, 2017
2011 LINCOLN MKK. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRE ROD. *LD *JS
Incident date: Jan 25, 2018
TAKATA RECALL. AIRBAG LIGHT STAYS ON IS THIS VEHICLE SAFE, THE DEALER SAYS YES.
Incident date: Feb 14, 2018
THE DEALER HAS NOT INSTRUCTED ME TO TAKE MY VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE MY PASSENGER FRONTAL AIRBAG INFLATOR REPLACED.
Incident date: Feb 14, 2018
TAKATO RECALL - I AM VERY CONCERN OVER THE USE OF MY VEHICLE AS FORD HAS NOT RELEASED ANY PARTS TO THE FORD/LINCOLN DEALER TO REPLACE THE AIR BAGS. HOW CAN I EXPEDITE THIS PROCESS?
Incident date: Feb 3, 2018
PANORAMIC SUNROOF EXPLODED WHILE RIDING DOWN THE HIGHWAY. WITHOUT ANY WARNING WE HEARD A LOUD EXPLOSION LIKE A GUN HAD BEEN SHOT INSIDE THE CAR WE IMMEDIATELY NOTICED THE GLASS CRACKED IN THE MOONROOF AND NOTICED LITTLE BITS OF GLASS ALL IN THE CAR AND ON THE DRIVER AND PASSENGERS, I HAD MY GRANDCHILDREN WITH ME AND THEY WERE TERRIFIED. I WAS ABLE TO STOP WHEN I FOUND A SAFE PLACE AND CALLED MY HU... Read more
Incident date: Jan 25, 2018
TAKATA INFLATORS DO NOT WORK IN COLD WEATHER. BELOW A CERTAIN TEMPERATURE THE CAR BEGINS TO BOUNCE UNCONTROLLABLY. MAKES FOR A DANGEROUS SITUATION WHEN DRIVING AND THIS BEGINS TO OCURR.
Incident date: Jul 1, 2016
RECEIVED RECALL NOTICE JULY 2016. CALLED NUMEROUS DEALERSHIPS AND THEY HAVE NO PARTS TO MAKE REPAIR. DO YOU KNOW IF THEY WILL EVER MAKE REPAIR? CANNOT ALLOW PASSENGERS TO SIT IF PASSENGER SEAT. WHY WOULD THEY USE GOOD AIR BAG FOR DRIVER AND AN INFERIOR BAG FOR PASSENGER. MUST BE TO SAVE MONEY.
Incident date: Jan 15, 2018
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT NOTICED THAT THE SUN ROOF WAS CRACKED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,876. THE VIN WAS NOT AVAILABLE.
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MONTGOMERY LINCOLN, 9620 MONTGOMERY RD, MONTGOMERY, OH 45242, (513) 683-3800) HAD BEEN UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLI... Read more
Incident date: Feb 8, 2018
THE VEHICLE SOUNDS LIKE IT HAS A FLAT TIRE AND HAS A BAD VIBRATION INSIDE THE CAR. IT DOES IT DURING MOTION AND WHEN STOPPING. SEEM TO BE BAD WHEN ITS COLD. UPON INSPECTION IT WAS FOUND THAT THE DRIVESHAFT NEEDED TO BE REPLACED DUR TO BAD CARRIER BEARINGS. THIS IS A AWD CAR.
Incident date: Feb 12, 2018
MY MOONROOF SHATTERED WITH NO REASON AS I WAS PULL FROM MY DRIVEWAY. OUTSIDE TEMPERATURE 28 DEGREES NOT EVEN COLD FOR A CHICAGO. I WAS DRIVING NO MORE THAN 15 MILES AND NO HARD BRAKES OR BUMPS JUST SUDDENLY CRACKED ALL OVER.
Incident date: Jul 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CARUSO LINCOLN OF LONG BEACH AT (562) 426-5110 (LOCATED AT 3500 CHERRY AVE, LONG BEACH, ... Read more
Incident date: Jan 16, 2018
GAS TANK WOULD SUCK IN AIR, BEGIN TO RUN VERY RUFF AND THEN STALL. WOULD HAVE TO OPEN THE GAS DOOR AND PUSH THE SEAL OPEN IN ORDER TO ALLOW AIR INTO THE TANK.
Incident date: Nov 15, 2017
THE CAR STUTTERS ON SOFT ACCELERATION WHILE PULLING OUT OR INCREASE IN VELOCITY WHEN GOING UP HILL OR ON UPGRADES. PREMATURE VALVE COVER LEAKING INTO SPARK PLUGS AND SOAKING IGNITION PACKS OVERHEATING PREMATURELY WHILE IN SLOW MOVING TO MODERATE TRAFFIC INTERMITTEN WIPERS DEFECTIVE WHEN I ACQUIRED IT
Incident date: Nov 15, 2017
THE CAR STUTTERS ON SOFT ACCELERATION WHILE PULLING OUT OR INCREASE IN VELOCITY WHEN GOING UP HILL OR ON UPGRADES. PREMATURE VALVE COVER LEAKING INTO SPARK PLUGS AND SOAKING IGNITION PACKS OVERHEATING PREMATURELY WHILE IN SLOW MOVING TO MODERATE TRAFFIC INTERMITTEN WIPERS DEFECTIVE WHEN I ACQUIRED IT
Incident date: Nov 15, 2017
THE CAR STUTTERS ON SOFT ACCELERATION WHILE PULLING OUT OR INCREASE IN VELOCITY WHEN GOING UP HILL OR ON UPGRADES. PREMATURE VALVE COVER LEAKING INTO SPARK PLUGS AND SOAKING IGNITION PACKS OVERHEATING PREMATURELY WHILE IN SLOW MOVING TO MODERATE TRAFFIC INTERMITTEN WIPERS DEFECTIVE WHEN I ACQUIRED IT
Incident date: Jun 1, 2016
'TAKATA RECALL'. HOW LONG IS A PERSON TO WAIT TO GET THE PART TO CORRECT THIS AIR BAG ISSUE... CURRENT SOLUTION IS NOT TO USE THE PASSENGER SEAT!,, THAT IS FINE BUT FOR 2 YRS. DIDN'T BUY A CAR TO HAVE EVERYONE RIDE IN BACK SEAT... CAN'T WE GET AN ESTIMATED DATE?... RECALL TITLE: PASSENGER AIRBAG INFLATOR REPLACEMENT. NHTSA RECALL : 16V384. LINCOLN RECALL: 16S26
Incident date: Mar 8, 2017
TAKATA RECALL - I HAVE BEEN NOTIFIED OF THE RECALL BY LINCOLN MOTOR COMPANY VIA MAILED LETTER MARCH 2017. I HAVE NOT RECEIVED ANY REMEDIATION STEPS TO CORRECT THIS DEFECT. I FEEL, WITH IT APPROACHING 1 YEAR SINCE THE NOTIFICATION, STEPS TO CORRECT THIS ISSUE HAVE NOT BEEN SATISFIED. THE PROBLEM IS DEEMED A SAFETY ISSUE AND COULD RESULT IN SEVER BODILY INJURY OR DEATH. PLEASE ADVISE OF ANY ACTI... Read more
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2011 LINCOLN MKT. WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE BEGAN TO JERK AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ZUMBROTA FORD (1660 SOUTH MAIN ST, ZUMBROTA, MN 55992) WHERE IT WAS DIAGNOSED THAT THE INTERNAL PTU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ... Read more
Incident date: Jul 1, 2016
LETTER FROM CONGRESSMAN WITTMAN ON BEHALF OF CONSTITUENT RE 2008 LINCOLN MKX SAFETY RECALL PASSENGER SIDE AIRBAG. *LD THE CONSUMER REQUESTED TO BE PROVIDED A RENTAL VEHICLE UNTIL THE RECALL COULD BE COMPLETED. *JS
Incident date: Feb 2, 2018
WHEN DRIVING THE BRAKES STARTED GETTING SOFTER AS YOU PRESSED THE BREAK PEDAL BUT THE CAR WOULD STOP AT FIRST. THEN A WEEK LATER THE RIGHT FRONT BREAK WOULD ACTIVATE THE ABS AND PULL TO THE RIGHT EVERY TIME YOU STOP. THREE MECHANICS LOOKED AT IT FOR 45 MINUTES. BREAKS , ROTORS, MASTER CYLINDER, ALL WERE FINE. NO FLUID LOSS, ABS LIGHT, OR CODES. HAD TO REPLACE THE HYDRAULIC CONTROL UNIT AS SOME VAL... Read more
Incident date: Feb 6, 2018
TAKATA RECALL - I HAVE NOT HAD AN INCIDENT YET. THE TIME PERIOD TO FIX TO THIS RECALL IS UNACCEPTABLE. *JS
Incident date: Jan 27, 2018
13S08 CAMPAIGN FOR LOWER/UPPER STEERING SHAFT REPLACEMENT COVERS 2005-2011 CROWN VICTORIA/GRAND MARQUIS/TOWN CAR, BUT NOT THE 2003-2004, WHICH HAVE THE SAME PARTS. MY 2003 LINCOLN TOWN CAR IS HAVING THE ISSUE ADDRESSED BY 13S08, BUT IS NOT COVERED BY THE CAMPAIGN.
Incident date: Feb 1, 2018
DRIVERS DOOR DOESN'T ALWAYS CLOSE PROPERLY.. IT LOOKS LIKE IT IS MISALIGNED SOMETIMES. I AM AFRAID THAT THE DOOR IS GOING TO OPEN WHILE DRIVING
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (AL PACKER FORD LINCOLN, 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WA... Read more
Incident date: Feb 3, 2018
THIS CAR BECOMES UNCONTROLLABLE ON A SNOW ROAD. IT CAN'T MAKE A TURN WHEN YOU NEED IT. IT GOES VERY UNSTABLE ON A STRAIGHT ROAD. I WASN'T ABLE TO STOP ON A RED LIGHT , AND I WASN'T ABLE TO MAKE A LEFT TURN, TWICE ON ONE 12 MILES TRIP. FIRST I DROVE WITH LITTLE SPEED NO MORE THAN 25 MILES AN HOUR, AFTER, ON SECOND INTERSECTION I STAYED ON A RED LIGHT AND STARTED MY TURNING FROM 0 SPEED.
Crash
Incident date: Feb 4, 2018
CAR LOST ALL POWER ON THE EXPRESS WAY. PULL OVER TO THE SIDE, AFTER A WHILE GOT ENGINE GOING AGAIN AND CHECK ENGINE LIGHT CAME ON. CHECKED IT AT THE MECHANIC SHOP THE NEXT DAY AND ELECTRONIC THROTTLE BODY, SHOWED A MALFUNCTION OF A THROTTLE VALVE. WE WERE IN A VERY A DANGEROUS CIRCUMSTANCE. DANGEROUS POSITION WHEN THE CAR LOST POWER ON THE EXPRESS WAY.
Incident date: Feb 4, 2018
CAR LOST ALL POWER ON THE EXPRESS WAY. PULL OVER TO THE SIDE, AFTER A WHILE GOT ENGINE GOING AGAIN AND CHECK ENGINE LIGHT CAME ON. CHECKED IT AT THE MECHANIC SHOP THE NEXT DAY AND ELECTRONIC THROTTLE BODY, SHOWED A MALFUNCTION OF A THROTTLE VALVE. WE WERE IN A VERY A DANGEROUS CIRCUMSTANCE. DANGEROUS POSITION WHEN THE CAR LOST POWER ON THE EXPRESS WAY.
LINCOLN
MKZ HYBRID
(2012) — ELECTRICAL SYSTEM
Feb 3, 2018
Incident date: Feb 1, 2018
DRIVING ON THE HIGHWAY AT APPROX 65 MPH, A MESSAGE APPEARED TO PULL OVER. AT THE SAME TIME, THE CAR LOST ALL POWER. THE GAS PETAL NO LONGER WORKED. THIS HAS HAPPENED TWICE. THE CAR HAS RIGHT AT 60K MILES.
LINCOLN
MKZ HYBRID
(2012) — ENGINE
Feb 3, 2018
Incident date: Feb 1, 2018
DRIVING ON THE HIGHWAY AT APPROX 65 MPH, A MESSAGE APPEARED TO PULL OVER. AT THE SAME TIME, THE CAR LOST ALL POWER. THE GAS PETAL NO LONGER WORKED. THIS HAS HAPPENED TWICE. THE CAR HAS RIGHT AT 60K MILES.
LINCOLN
MKZ HYBRID
(2012) — FUEL/PROPULSION SYSTEM
Feb 3, 2018
Incident date: Feb 1, 2018
DRIVING ON THE HIGHWAY AT APPROX 65 MPH, A MESSAGE APPEARED TO PULL OVER. AT THE SAME TIME, THE CAR LOST ALL POWER. THE GAS PETAL NO LONGER WORKED. THIS HAS HAPPENED TWICE. THE CAR HAS RIGHT AT 60K MILES.
Incident date: Jan 26, 2018
TAKATA RECALL RECEIVED RECALL NOTICE IN JULY 2006. IT'S NOW FEB 2018. RECENT LETTER FROM LINCOLN INSTRUCTES ME NOT TO USE PASSENGER SEAT. PROBLEM GOING ON 2 YEARS AS OF JULY 2018. WHAT GIVES? NOW I CAN'T USE PASSENGER SEAT PER LINCOLN. THIS IS RIDICULOUS.
Incident date: Jan 10, 2017
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WALLACE LINCOLN, 5555 US 1, FORT PIERCE, FL 34902) AND WAS INFORMED THAT THE PARTS WERE... Read more
Incident date: Jan 31, 2018
DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. VEHICLE WAS STATIONARY.
Incident date: Dec 1, 2017
2010 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SEAT AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUT OF TIME COMPLETING THE RECALL REPAIR. DUE TO A BACK INJURY THE CONSUMER CANNOT SIT IN THE BACK AS DIRECTED BY THE RECALL. *JS
Incident date: Jan 31, 2018
FOLLOW-UP TO NHTSA ID NUMBERS: 11047965 AND 11055106. ENGINE SHUTDOWN AT SPEED ON HIGHWAY WITHOUT WARNING. FIRST INCIDENT ON HIGHWAY AT SPEED IN CENTER OF 3 LANES. AFTER FIRST INCIDENT, FILED NHTSA COMPLAINT 11047965, TOOK CAR TO DEALER AND REPLACED FUEL PRESSURE SENSOR BASED ON FAULT CODE. ABOUT 2 WEEKS AND 400 MILES LATER, 2ND AND 3RD ENGINE SHUTDOWN INCIDENTS WITHIN 15 MINUTES AT SPEED ON IN... Read more
Incident date: Jan 9, 2018
2007 LINCOLN MKX. CONSUMER WRITES REQUESTING TO HAVE THE AIRBAG IN THEIR VEHICLE DEACTIVATED. *LD *JS
Incident date: Feb 1, 2018
WHILE DRIVING IN HEAVY TRAFFIC ON THE INTERSTATE ATTEMPTED TO CHANGE LANES AND ACCELERATE, CAR SUDDENLY LOST POWER AND THE "SEE MANUAL" LIGHT ILLUMINATED WITH TOOL - FORTUNATELY WAS ABLE TO COAST CAR OFF EXIT RAMP SAFELY AND PULL OVER, AT WHICH POINT THE ENGINE CHUGGED AND STALLED. FIRST RESTART "SEE MANUAL" LIGHT STILL ON, SPUTTERED AND STALLED. TURNED OFF VEHICLE. 2ND ATTEMPT SAME AS 1ST. 3RD C... Read more
Incident date: Feb 1, 2018
WHILE DRIVING IN HEAVY TRAFFIC ON THE INTERSTATE ATTEMPTED TO CHANGE LANES AND ACCELERATE, CAR SUDDENLY LOST POWER AND THE "SEE MANUAL" LIGHT ILLUMINATED WITH TOOL - FORTUNATELY WAS ABLE TO COAST CAR OFF EXIT RAMP SAFELY AND PULL OVER, AT WHICH POINT THE ENGINE CHUGGED AND STALLED. FIRST RESTART "SEE MANUAL" LIGHT STILL ON, SPUTTERED AND STALLED. TURNED OFF VEHICLE. 2ND ATTEMPT SAME AS 1ST. 3RD C... Read more
Incident date: Feb 1, 2018
WHILE DRIVING IN HEAVY TRAFFIC ON THE INTERSTATE ATTEMPTED TO CHANGE LANES AND ACCELERATE, CAR SUDDENLY LOST POWER AND THE "SEE MANUAL" LIGHT ILLUMINATED WITH TOOL - FORTUNATELY WAS ABLE TO COAST CAR OFF EXIT RAMP SAFELY AND PULL OVER, AT WHICH POINT THE ENGINE CHUGGED AND STALLED. FIRST RESTART "SEE MANUAL" LIGHT STILL ON, SPUTTERED AND STALLED. TURNED OFF VEHICLE. 2ND ATTEMPT SAME AS 1ST. 3RD C... Read more
Incident date: Jan 31, 2018
TSB: 16V621000 THIS HAPPENED TO MY CAR, I REPLACED THE FUEL PUMP CONTROL MODULE, THERE IS A RECALL BUT ONLY FOR THE 3.5 LITER. I HAVE THE 3.7 LITER AWD. THE CONSUMER STATED HE PAID FOR THE VEHICLE TO BE REPAIRED AS THE VIN WAS NOT INCLUDED IN THE RECALL. *TR
Incident date: Jul 1, 2016
TAKATA RECALL I LIVE IN A HIGH HEAT AREA AND I HAVE BEEN WAITING 1 1/2 YEARS FOR REPLACEMENT.
Incident date: Jun 1, 2016
TAKATA RECALL - IN JUNE 2016, I RECEIVED A NOTICE IN THE MAIL ABOUT THE FOLLOWING ISSUE WITH MY 2006 LINCOLN ZEPHYR: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. I THEN RECEIVED ANOTHER NOTICE IN DECEMBER 2017 SAYING... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOON TOWNSHIP FORD (5304 UNIVERSITY BLVD, CORAOPOLIS, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE N... Read more
Incident date: Jan 20, 2018
AIR BAG LIGHT ON. DEALER COMPUTER INDICATES DRIVER SIDE SEAT BELT NEEDS REPLACING. PLEASE ADVISE.
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. POMPANO FORD LINCOLN IN POMPANO BEACH, FLORIDA 33064 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE... Read more
Incident date: Dec 30, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, A BURNING TAR ODOR WAS DETECTED COMING THROUGH THE VENTS AND SMOKE APPEARED. THE VEHICLE WAS TAKEN TO CHAMPION FORD LINCOLN MAZDA (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) WHERE IT WAS DIAGNOSED WITH A LEAK IN THE POWER TRANSFER UNIT, WHICH NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED... Read more
Fire
Incident date: Dec 30, 2014
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, A BURNING TAR ODOR WAS DETECTED COMING THROUGH THE VENTS AND SMOKE APPEARED. THE VEHICLE WAS TAKEN TO CHAMPION FORD LINCOLN MAZDA (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) WHERE IT WAS DIAGNOSED WITH A LEAK IN THE POWER TRANSFER UNIT, WHICH NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED... Read more
Fire
Incident date: Jan 28, 2018
CAR DOOR OPENED IN TRAFFIC WITH BABY IN CARSEAT, THREW THE CAR IN PARK. DOOR LATCH BROKE.
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MARGATE LINCOLN AT 954-978-2277 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE M... Read more