Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (WILSON FORD LINCOLN, 4201 BAY RD, SAGINAW, MI 48603, (989) 792-1700) WAS CONTACTED AND UNABLE TO VERIFY WHEN THE REMEDY AND PART WOULD BE SUPPL... Read more
Incident date: Jul 25, 2016
TAKATA RECALL MY DRIVER'S SIDE FLOOR MAT MOVED AND GETTING CAUGHT UP BY BRAKE
Incident date: Jul 17, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD LINCOLN (4220 BARDSTOWN ROAD E, LOUISVILLE, KY 40218, (502) 459-9550) WAS CONTACTED AND C... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE DEALER (JARRETT-GORDON FORD DAVENPORT, 2600 ACCESS RD, DAVENPORT, FL) WAS CONTACTED AND STATED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED... Read more
Incident date: Jan 31, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TO... Read more
Incident date: May 12, 2018
LUGNUTS/FUEL LEAKING/LIGHTING/SEATBELTS
Incident date: May 12, 2018
LUGNUTS/FUEL LEAKING/LIGHTING/SEATBELTS
Incident date: May 12, 2018
LUGNUTS/FUEL LEAKING/LIGHTING/SEATBELTS
Incident date: Jul 17, 2018
BREAKS ON LONDON MKS 2009, THE BREAKS ON THIS CAR CONTINUER TO HAVE PROBLEMS. I HAVE TAKEN IT TO MULTIPLE SHOPS AND NO-ONE CAN FIND THE PROBLEM. I HAVE REPLACED THE MASTER CYLINDER, BREAKS, ROTOR, CHECKED BREAK LINE AND THEY ARE ALL GOOD AND CONTINUE TO GREASE THE CALIPER PINS. BREAKS GO TO FLOOR WHEN TRYING TO STOP, REPLACE THE BREAKS AND ROTORS WAY TO OFTEN.
Incident date: Jul 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (EDDINS FORD, 2895 S SEMINOLE TRAIL, MADISON, VA 22727, 800-322-6806) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE ... Read more
LINCOLN
MKZ HYBRID
(2011) - STEERING
Jul 16, 2018
Incident date: May 1, 2018
THE PROBLEM IS, EVERY TIME THEY REPLACED THE PART THE NEW PART WAS NO GOOD EITHER AND BROKE BACK DOWN TAKING OUT OUR POWER STEERING OUT TIME AND TIME AGAIN AND 'INCREASING THE RISK OF ACCIDENT' LIKE THE RECALL LETTER TO FORD AND LINCOLN DEALERS SENT BY MICHAEL BERARDI SAID IT WOULD. I HAVE A COPY. THE RESPONSE AS CAN BE SEEN ENCLOSED REVISITED DAY ONE WHEN WE CALLED LINCOLN ABOUT THE RECALL, AN... Read more
Incident date: Jul 14, 2018
TAKATA RECALL: I AM FILING A COMPLAINT REGARDING THE CONTINUED DELAYS BY LINCOLN/FORD TO RESOLVE MY PASSENGER SIDE AIRBAG ISSUE. THIS HAS BEEN GOING ON FOR APPX 2 YEARS AND IS ABSOLUTELY RIDICULOUS. THE NHTSA NEEDS TO FORCE THEM TO RESOLVE THE ISSUE SOON, OR HAVE LINCOLN/FORD REPLACE THE VEHICLE. THEY ARE DRAGGING THEIR FEET. WE CONTINUE TO RECEIVE LETTERS THAT SAY THE SOLUTION IS COMING, BUT WE S... Read more
Incident date: Mar 26, 2018
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO CEDAR CITY FORD LINCOLN (1010 N MAIN ST, CEDAR CITY, UT 84721, (435) 586-9435), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MA... Read more
Incident date: Jul 13, 2018
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE SERVICE POWER STEERING INDICATOR ILLUMINATED WHILE DRIVING APPROXIMATELY 30 MPH. THE CONTACT WAS ABLE TO PARK THE VEHICLE AT A SAFE LOCATION. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT SPOKE WITH FRANKLIN PARK LINCOLN INC. (5272 MONROE STREET, TOLEDO, OHIO 43623, (888)-706-4075) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO HAVE DI... Read more
Incident date: Jan 2, 2018
TAKATA RECALL. I HAVE BEEN BATTLING FORD AND ITS DEALERSHIPS TO GET ME A LOANER VEHICLE WHILE OUR FAMILY MKX IS PENDING RECALL. I HAVE BEEN TRYING FOR 7 MONTHS. I HAVE NOW FILED A BBB COMPLAINT AND GOING THROUGH THAT PROCESS, FILED COMPLAINT WITH OREGON DOJ, AND NOW WITH NHTSA. WE NEED THIS RECTIFIED ASAP.
Incident date: Jan 1, 2008
TAKATA RECALL - YOU GUYS NEED TO GET OFF YOUR ASSES AND GET THIS PROBLEM FIXED. I HAVE BEEN TRYING FOR 2 YEARS TO GET FIXED. RECALL SAYS MY PASSENGER MAY SUFFER DEATH? HOW CAN YOU LET THIS GO ON AND KILL OTHER AMERICANS? PLEASE DO YOUR JOB!!
Incident date: May 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALL AMERICAN FORD OF PARAMUS (375 NJ-17, PARAMUS, NEW JERSEY 12740) WAS MADE AWARE OF THE RECALL AND STATED T... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE DEALER (RISER FORD, 4201 CENTRAL AVE, HOT SPRINGS, AK) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABL... Read more
Incident date: Jul 13, 2018
2006 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS *JS THE CONSUMER REQUESTED TO HAVE THE AIRBAGS DISABLED. *JS
Incident date: Jul 4, 2018
TAKATA RECAL' MY BRAKES MAKE THIS HISSING NOISE WHEN I STEP ON IT AND SOMETIMES THE CAR WOULD NOT STOP. THE CAR WOULD KEEP ROLLER AFTER A APPLY THE BRAKES AND SOMETIMES THE PADAL WOULD NOT GO ALL THE WAY DOWN SO I HAVE TO USE EXTRA FORCE TRYING TO STOP MY VEHICLE. IT DOS IT ON TURNING ON THE HIGH WAY OR ON A MAIN STREET WITH A SPEED LIMIT OF THIRTY MILLS AN HOUR. IM NOT DRIVING MY CAR RIGHT NOW BE... Read more
Incident date: Jun 13, 2018
DRIVERS SIDE DOOR CONSTANTLY SAYS DOOR IS AJAR. WILL NOT ALLOW ME TO START CAR WITH MY KEY FOB. CAUSES ALARMS TO GO OFF WHILE DRIVING.
Incident date: Jul 1, 2016
TAKATA INFLATORS: I PURCHASED MY LINCOLN MKZ TO HAVE A SAFE FAMILY VEHICLE TO TRANSPORT MY 4 MONTH SON TO AND FROM THE HOSPITAL OVER 200 MILES AWAY EVERY DAY! JULY 2016 I RECEIVED NOTICE THAT THERE WERE SAFETY CONCERNS WITH MY VEHICLE AND I WOULD BE CONTACTED WHEN PARTS ARRIVED. THEN IN DECEMBER 2017 I RECEIVED ANOTHER NOTICE SAYING THE SAME INFORMATION BUT ALSO INCLUDED THERE ARE TO BE NO PASSEN... Read more
Incident date: Jan 12, 2018
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE SLOWING DOWN THE VEHICLE, IT SURGED AND ACCELERATED UNEXPECTEDLY SEVERAL TIMES AND THE TACHOMETER INCREASED. THE CONTACT CONSTANTLY HAD TO APPLY THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO DEAN ARBOUR FORD OF WEST BRANCH (3382 M-55, WEST BRANCH, MI, (989) 345-1590), BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE... Read more
Incident date: Apr 9, 2018
I HAVE BEEN EXPERIENCING BRAKING ISSUES. I HAVE BROUGHT MY MKX TO A DEALER AND WAS INFORMED THAT I NEED A NEW BRAKE BOOSTER. THEY HAVE INFORMED ME THAT FORD IS AWARE OF THIS DESIGN ISSUE. IS THIS COVERED UNDER ANY TYPE OF RECALL SINCE THEY ARE AWARE OF THE ISSUE?
Incident date: Apr 9, 2018
I HAVE BEEN EXPERIENCING BRAKING ISSUES. I HAVE BROUGHT MY MKX TO A DEALER AND WAS INFORMED THAT I NEED A NEW BRAKE BOOSTER. THEY HAVE INFORMED ME THAT FORD IS AWARE OF THIS DESIGN ISSUE. IS THIS COVERED UNDER ANY TYPE OF RECALL SINCE THEY ARE AWARE OF THE ISSUE?
Incident date: Apr 9, 2018
I HAVE BEEN EXPERIENCING BRAKING ISSUES. I HAVE BROUGHT MY MKX TO A DEALER AND WAS INFORMED THAT I NEED A NEW BRAKE BOOSTER. THEY HAVE INFORMED ME THAT FORD IS AWARE OF THIS DESIGN ISSUE. IS THIS COVERED UNDER ANY TYPE OF RECALL SINCE THEY ARE AWARE OF THE ISSUE?
Incident date: Jul 11, 2018
CAR WAS TAKEN OFF ROAD AND GIVEN RENTAL CAR DUE TO AIRBAG RECALL. AFTER TALKING WITH KING COLONIAL FORD AND LINCOLN COMPANY THEY ONLY REPLACE ONE AIRBAG AND ARE PUTTING IT BACK ON ROAD REFUSING TO COVER RENTAL ANY LONGER. VERY CONCERNED ABOUT DANGER OF DRIVING WITH STILL HAVING A DEFECTIVE AIR BAG ON DRIVERS SIDE. WHY IS IT SAFE TO HAVE SAME BAG THAT WAS JUST REMOVED FROM PASSENGER SIDE STILL ON D... Read more
Incident date: Jul 6, 2018
MY BREAKS SOUND LIKE AIR IS FLOWING OUT WHEN I PUSH ON THEM & THE LOCK UP , THIS SEEMS TO BE A PROBLEM WITH TONS OF MKX !! SO WHY IS THERE NO RECALL!!!! MY DAUGHTER WAS DRIVING THE OTHER DAY AND THE BREAKS COMPLETELY LOCK UP IN HER , SHE ALMOST WREAKED!!! I KNOW THERE ARE RECALLS ON OTHER MKX 2010!! THERE NEEDS TO BE ONE IN ALL OF THEM BECAUSE SOMEONE IS GOING TO GET HURT DUE TO THEM!!
Incident date: Jul 6, 2018
MY BREAKS SOUND LIKE AIR IS FLOWING OUT WHEN I PUSH ON THEM & THE LOCK UP , THIS SEEMS TO BE A PROBLEM WITH TONS OF MKX !! SO WHY IS THERE NO RECALL!!!! MY DAUGHTER WAS DRIVING THE OTHER DAY AND THE BREAKS COMPLETELY LOCK UP IN HER , SHE ALMOST WREAKED!!! I KNOW THERE ARE RECALLS ON OTHER MKX 2010!! THERE NEEDS TO BE ONE IN ALL OF THEM BECAUSE SOMEONE IS GOING TO GET HURT DUE TO THEM!!
Incident date: Jul 8, 2018
THE GEAR SHIFTER IS IN PARK BUT THE CAR DOES NOT SHOW THAT IT IS IN PARK SO IT'S SAYING THAT YOU NEED TO SHIFT IT INTO PARK WHICH APPEARS TO BE UNSAFE IF IT IS SHOWING RED ON THE GEAR CHANGER MECHANISM ON THE SCREEN AND THAT THE VEHICLE IS PROPERLY IN PARK
Incident date: Jul 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (GOLDEN CIRCLE FORD LINCOLN, INC., 1432 US-45 BYP, JACKSON, TN 38305, 731-554-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIF... Read more
LINCOLN
MKZ HYBRID
(2013) - STRUCTURE:BODY
Jul 6, 2018
Incident date: Dec 1, 2017
THE PANORAMIC SUNROOF GLASS IS SEPARATING OR DELAMINATING. THE GLASS IS DEVELOPING AIR POCKETS BETWEEN THE LAYERS OF GLASS AND ITS COATINGS. LARGER AIR POCKETS DEVELOPED FIRST AROUND THE EDGES, AND NOW SMALLER BUBBLES HAVE DEVELOPED THROUGHOUT THE ENTIRE SUNROOF. NEW BUBBLES CONTINUE TO DEVELOP. IN ADDITION, THE BLACK COLOR OF THE GLASS SURROUNDING THE SUNROOF AREA APPEARS TO BE A FILM LAYER I... Read more
Incident date: Jun 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MILNES FORD (333 E GENESSE ST, LAPEER, MI 48446, (810) 667-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT... Read more
Incident date: Jul 1, 2018
I WAS DRIVING AND BRAKES WENT TO FLOOR NO PEDAL AT ALL. BEFORE THIS HAPPENED THE PEDAL WAS STIFF AND HARD TO PUSH. THERE ARE NO BRAKE LEAKS MASTER CYLINDER IS FULL THE BRAKE PADS ARE FINE. I WAS WONDERING IF IT HAD A BRAKE BOOSTER ISSUE
Incident date: Jul 1, 2016
TAKATA RECALL THIS RECALL IS OVER 2 YEARS AND PARTS ARE STILL NOT AVAILABLE. WHY???
Incident date: Jun 28, 2018
I HAVE BEEN HAVING ISSUES WITH MY BREAKS BEING EXTREMELY HARD TO PRESS AND AT TIMES NOT HARDLY WORKING AT ALL AND WHEN ENGAGED IT MAKES A HISSING SOUND AND I HAVE COME ACROSS BRINGING IT TO THE SHOP IT IS THE MASTER CYLINDER FOR THE BREAKS AND OR THE BREAK BOOSTER AND THEN CAME ACROSSED MY YEAR OF THIS VEHICLE HAS A RECALL ON THESE THINGS SO I NEED TO KNOW ABOUT HOW TO GET THESE THINGS FIXED UNDER... Read more
Incident date: Jun 28, 2018
I HAVE BEEN HAVING ISSUES WITH MY BREAKS BEING EXTREMELY HARD TO PRESS AND AT TIMES NOT HARDLY WORKING AT ALL AND WHEN ENGAGED IT MAKES A HISSING SOUND AND I HAVE COME ACROSS BRINGING IT TO THE SHOP IT IS THE MASTER CYLINDER FOR THE BREAKS AND OR THE BREAK BOOSTER AND THEN CAME ACROSSED MY YEAR OF THIS VEHICLE HAS A RECALL ON THESE THINGS SO I NEED TO KNOW ABOUT HOW TO GET THESE THINGS FIXED UNDER... Read more
Incident date: Jul 15, 2017
TAKATA INFLATORS CAN NOT GET RECALL FIXED IT HAS BEEN A YEAR
Incident date: Jul 2, 2018
2008 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Incident date: Jun 18, 2018
"TAKATA RECALL" SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384. THE LINCOLN MOTOR CAR COMPANY SENT ME A LETTER THAT STATES, DEALERS ARE AUTHORIZED TO SPEND UP TO $45 PER DAY TO RENT A CAR FOR ME, UNTIL RECALL REPAIRS CAN BE MADE. I HAVE CONTACTED A NUMBER OF DEALERS AND THEY HAVE DECLINED TO RENT A VEHICLE FOR ME. I THEN CONTACTED LINCOLN CUSTOMER SERVICE AND SPOKE TO JEFF AT NOON ON 6/28/18. J... Read more
Incident date: Jun 11, 2018
FAULTY SUNROOF TRACK ASSEMBLY, UNABLE TO OPEN OR CLOSE BACKUP REAR CAMERA STOPPED WORKING, STATIONARY (PRIOR TO BACKING UP, ONCE PUT IN REVERSE)
Incident date: Jun 11, 2018
FAULTY SUNROOF TRACK ASSEMBLY, UNABLE TO OPEN OR CLOSE BACKUP REAR CAMERA STOPPED WORKING, STATIONARY (PRIOR TO BACKING UP, ONCE PUT IN REVERSE)
Incident date: Jun 11, 2018
FAULTY SUNROOF TRACK ASSEMBLY, UNABLE TO OPEN OR CLOSE BACKUP REAR CAMERA STOPPED WORKING, STATIONARY (PRIOR TO BACKING UP, ONCE PUT IN REVERSE)
Incident date: Jun 25, 2018
TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHILE THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO MAJOR WORLD (43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101, (866) 614-2884) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS... Read more
Incident date: Jun 27, 2018
NO INDICATION OR WARNING PRIOR TO INCIDENT. WITHIN 2 MI OF DRIVING, BATTERY LIGHT CAME ON, ELECTRICAL ISSUES BEGAN (RADIO/DOME LIGHTS, ETC), THEN SMOKE BILLOWING FROM UNDER HOOD. IMMEDIATELY PULLED OVER, TURNED OFF IGNITION, AND ENTIRE FRONT END WAS ON FIRE.
Fire
Incident date: Jun 27, 2018
NO INDICATION OR WARNING PRIOR TO INCIDENT. WITHIN 2 MI OF DRIVING, BATTERY LIGHT CAME ON, ELECTRICAL ISSUES BEGAN (RADIO/DOME LIGHTS, ETC), THEN SMOKE BILLOWING FROM UNDER HOOD. IMMEDIATELY PULLED OVER, TURNED OFF IGNITION, AND ENTIRE FRONT END WAS ON FIRE.
Fire
Incident date: Jun 27, 2018
NO INDICATION OR WARNING PRIOR TO INCIDENT. WITHIN 2 MI OF DRIVING, BATTERY LIGHT CAME ON, ELECTRICAL ISSUES BEGAN (RADIO/DOME LIGHTS, ETC), THEN SMOKE BILLOWING FROM UNDER HOOD. IMMEDIATELY PULLED OVER, TURNED OFF IGNITION, AND ENTIRE FRONT END WAS ON FIRE.
Fire
Incident date: Jul 16, 2017
ON JULY 16, 2017, I WAS TRAVELING ON INTERSTATE 70 EAST, NEAR WASHINGTON, PA. ALL OF A SUDDEN MY 2001 LINCOLN STARTED SHAKING VERY VIOLENTLY. I MANAGED TO PULL INTO A REST STOP A FEW MILES AWAY, AND NOTICED THAT THE REAR PORTION OF MY LINCOLN WAS VERY LOW TO THE GROUND. I MANAGED TO DRIVE INTO WASHINGTON, PA, AND A LOCAL MECHANIC TOLD ME THAT HE SUSPECTED THAT THE AIR SUSPENSION COMPRESSOR, WHICH ... Read more
Incident date: Jun 23, 2018
REAR WINDOW SPONTANEOUSLY SHATTERED. DAYLIGHT HOURS, APPROXIMATELY 70 DEGREES FAHRENHEIT, DRY WEATHER CONDITIONS, PARKED IN SHADED AREA. DRIVER WALKED TO VEHICLE, SAT IN DRIVER SEAT, CLOSED DRIVER-SIDE DOOR, AND STARTED VEHICLE UNEVENTFULLY. LESS THAN ONE MINUTE LATER THE REAR WINDOW SPONTANEOUSLY SHATTERED. DRIVER CUT LEFT HAND ON BROKEN GLASS WHEN ATTEMPTING TO RETRIEVE PERSONAL BELONGINGS IN TH... Read more
1 injured
Incident date: Jun 1, 2016
TAKATA RECALL - DEAKER HAS HAD MY CAR SINCE 4/05/18. HAVE RENTAL BUT THEY NOW WANT ME TO COME GET THE CAR - WOULD NOT ALLOW ME TO DRIVE HOW 4/05. THIS IS 75 MILES AWAY & HARDSHIP FOR ME SINCE HUSBAND IS DISABLED. DON'T HAVE ANY IDEA WHEN AIR BAG WILL BE REPAIRED. HAVE NOT BEEN ABLE TO USE CAR SINCE JULY 2016 EXCEPT WHEN I ALONE WOULD BE DRIVING. HELP!!!! PREVIOUSLY REPORTED COMPLAINT.