Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Jan 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392, (760) 241-7751), BUT ... Read more
Incident date: May 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE MANUFACTURER HAD NOT REPAIRED THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED TO CONFIRM THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Jul 1, 2016
"TAKATA RECALL". THE FIRST RECALL NOTICE FROM LINCOLN MOTOR WAS IN JULY 2016.A SECOND NOTICE WAS SENT IN DECEMBER 2017 STATING REPAIR WOULD BE DONE IN THE SPRING OF 2018. GAVE A WARNING "DO NOT USE FRONT PASSENGER SEAT" AFTER ALMOST 2 YEARS THE REPAIR STILL HAS NOT BEEN DONE. THE VEHICLE HAS ONLY 42000 MILES AND IS NOT USED EXCEPT FOR INFREQUENT SHORT LOCAL TRIPS WITH ONLY THE DRIVER IN THE VEHI... Read more
LINCOLN
MKZ HYBRID
(2016) — AIR BAGS
May 2, 2018
Incident date: Apr 22, 2018
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS DEPRESSED TO ALERT ANOTHER MOTORIST, BUT IT FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANU... Read more
LINCOLN
MKZ HYBRID
(2016) — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
May 2, 2018
Incident date: Apr 22, 2018
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS DEPRESSED TO ALERT ANOTHER MOTORIST, BUT IT FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANU... Read more
Incident date: Jun 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PASO ROBLES FORD, 2401 OAKWOOD ST, PASO ROBLES, CA 93446) AND WAS INFORMED THAT THE... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MTN VIEW FORD LINCOLN (301 E 20TH ST, CHATTANOOGA, TN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT ... Read more
Incident date: Apr 22, 2018
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REP... Read more
Crash
3 injured
Incident date: Apr 22, 2018
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REP... Read more
Crash
3 injured
Incident date: Apr 22, 2018
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REP... Read more
Crash
3 injured
Incident date: Apr 29, 2018
ON A CLEAR DAY WITH A TEMPERATURE OF ABOUT 65 DEGREES, HAD BEEN DRIVING CAR APPROXIMATELY 25 MINUTES BETWEEN 45 TO 55 MILES PER HOUR, WIHT LAST AT LEAST 10 MINUTES AT 55. AFTER TURNING ONTO DIVIDED HIGHWAY AND DRIVING 55 MILES PER HOUR FOR ABOUT 7 MINUTES, WITH NO WARNING CAR STOPPED RESPONDING TO ACCELERATOR. HAD TO COAST ONTO SHOULDER. KEPT TRYING TO GET ACCELERATOR TO RESPOND.TRIED NO FOOT ON A... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COGGIN FORD JACKSONVILLE, 9650 ATLANTIC BLVD, JACKSONVILLE, FL) WAS CONTACTED AND CONFIRMED THA... Read more
Incident date: Apr 4, 2018
VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST
Incident date: Apr 4, 2018
VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LUNDE LINCOLN (140 40TH ST S, FARGO, ND) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR ... Read more
Incident date: Apr 1, 2016
TAKATA BAGS ARE ON RECALL. WE'VE BEEN TO DAVID MCDAVID LINCOLN PLANO TX SEVERAL TIMES AND THEY JUST SAY THEY DON'T KNOW WHEN MY BAGS WILL BE REPLACED. I'M AFRAID TO LET MY FAMILY OR FRIENDS RIDE WITH ME. MY CAR JUST SITS.
Incident date: May 30, 2017
AFTER AN ABS BRAKING EVENT THE BRAKE PEDAL IS NOW SOFT AND SPONGY AND EXHIBITS EXCESSIVE TRAVEL. BRAKES STILL FUNCTION EFFECTIVELY. BRAKES WILL "PUMP UP" HARDER WITH AN ADDITIONAL PEDAL STROKE.
Incident date: Apr 22, 2018
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHEN THE VEHICLE WAS STARTED, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT NOTICED THAT THERE WAS A COOLANT LEAK UNDERNEATH THE FRONT OF THE VEHICLE, AND THE RADIATOR AND RESERVOIR CONTAINERS WERE EMPTY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Fire
Incident date: Mar 3, 2017
TAKATA RECALL. WE WERE INFORMED IN MARCH OF 2017 THAT AN APPOINTMENT WOULD BE SCHEDULED TO REPLACE PARTS ON CAR. WE HAVE NOT HEARD ANYTHING SINCE. WHAT ARE WE SUPPOSED TO DO?
Incident date: Apr 12, 2018
I WAS DRIVING ON THE HIGHWAY AND THE POWER STEERING TOTALLY FAILED! I HAD TO QUICKLY GET TO AN EXIT AND HAVE MY VEHICLE TOWED ON THE BACK OF A FLATBED. I CHECKED THE RECALLS ON MY VEHICLE AND THERE IS AN OUTSTANDING ELECTRONIC STEERING RECALL, BUT SUPPOSEDLY THERE IS SOME WAY THAT LINCOLN/FORD CONNECTS THE VIN TO THE RECALL AND SAID THAT MY VEHICLE WAS NOT COVERED. I DON'T BELIEVE IT. MY VEHICL... Read more
Incident date: Jun 1, 2016
TAKATA RECALL- HAVE BEEN PROMISED A REPLACEMENT FOR YEARS. I CANNOT LET ANYONE SIT IN THE FRONT PASSENGER SEAT. THE AMOUNT THEY OFFERED ME FOR A TRADE IN WAS HALF WHAT I COULD HAVE RECEIVED FROM TWO BUYERS. HOWEVER, WHEN I TOLD THEM ABOUT THE AIRBAG, THE DEAL FELL THROUGH.
Incident date: Jul 1, 2016
I RECEIVED A RECALL LETTER IN JULY 2016, ALMOST 2 YEARS AGO. I HAVE CONTACTED LINCOLN AND THE DEALERSHIP WHERE IT WAS PURCHASED WITH NO RESULTSL WHEN I TAKE IT TO THE DEALER OR CALL THEM, THEY CONTINUALLY SAY THEY DO NOT HAVE THE PARTS. THIS VEHICLE IS OUR PRIMARY CAR AND ONE OF US IS ALWAYS IN THE FRONT PASSENGER SEAT. WE ARE BOTH IN OUR 70'S AND DON'T NEED THE STRESS. ALSO, I READ THAT TAKA... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TED RUSSELL FORD LINCOLN, 9925 PARKSIDE DR., KNOXVILLE, TN 37922) WAS CONTACTED AND CONFIRMED THAT THE P... Read more
Incident date: Aug 25, 2017
A POPPING SOUND OCCURS IN THE BACK ROOF AREA WHEN THE DOOR IS OPEN "WAKE UP EVENT" AND EVEN WHEN THE TAILGATE IS OPEN. AFTER THE POPPING SOUND, THE WARNING SOUND FOR THE CLOSING TAILGATE DOES NOT SOUND. MAJOR SAFETY ISSUE. THIS CAR HAS BEEN IN FOR REPAIR 5 TIMES WITHOUT RESOLUTION. SUBWOOFER, LATCH REGULATOR, LATCH AND THE TAILGATE SHOCKS HAVE ALL BEEN REPLACED. THIS OCCURS WITH AUDIO OFF AND WHEN... Read more
Incident date: Jun 6, 2016
A COUPLE YEARS AGO, WE RECEIVED A NOTICE ABOUT THE AIR BAGS. WE WERE TOLD THAT OUR DEALER WOULD CONTACT US WHEN THEY COULD CORRECT THE PROBLEM. WE'VE HEARD NOTHING FROM THEM. A FEW MONTHS AGO FMCO SENT ANOTHER WARNING ABOUT HOW DANGEROUS THE AIR BAGS WERE AND WE SHOULD AVOID HAVING PASSENGERS IN THE FRONT PASSENGER SEAT. STILL NO CONTACT REGARDING REPAIR. THIS IS RIDICULOUS!
Incident date: Apr 17, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (LIBERTY FORD MAPLE HEIGHTS, 5500 WARRENSVILLE CENTER R... Read more
Incident date: May 22, 2017
TAKATA RECALL.ON THE PASSENGER SIDE AIRBAG DEFLATED.LIGHT STAYS ON IN MY CAR CONSTANTLY
Incident date: May 22, 2017
TAKATA RECALL.ON THE PASSENGER SIDE AIRBAG DEFLATED.LIGHT STAYS ON IN MY CAR CONSTANTLY
Incident date: Mar 31, 2018
ENGINE BEGAN TO RUN ROUGH AND MISFIRE WHILE TRYING TO ACCELERATE ON THE INTERSTATE, FOLLOWED BY A COMPLETE LOSS OF POWER AND VIOLENT SHUDDERING. BIG CONCERN WHEN TRYING TO PASS OTHER VEHICLES, AS I WAS ALMOST REAR ENDED BY A TRACTOR TRAILER. PROBLEM BECOMES WORSE AND MORE FREQUENT WHEN TRYING TO ACCELERATE UP HILLS. FOUND OUT THIS PROBLEM IS ADDRESSED IN FORD TSB 11-08-19, MOST LIKELY CAUSED B... Read more
Incident date: Mar 1, 2017
TAKATA RECALL: SINCE RECEIVING OUR AIRBAG RECALL (OVER 1 YEAR AGO) WE HAVE BEEN TO OUR LOCAL DEALERSHIP OVER 3 TIMES AND NO PARTS ARE AVAILABLE TO FIX THE RECALL AND DRIVING THE VEHICLE CAN CAUSE DEATH. LOCAL DEALERSHIP STATED NO DATE FOR PARTS WAS GIVEN BY FORD. CONTACTED FORD AND NO DATE GIVEN AND NO RESOLUTION TO FIX VEHICLE WHICH IS NOT DRIVABLE WITHOUT THE RISK OF DEATH.
Incident date: Mar 1, 2017
TAKATA RECALL: SINCE RECEIVING OUR AIRBAG RECALL (OVER 1 YEAR AGO) WE HAVE BEEN TO OUR LOCAL DEALERSHIP OVER 3 TIMES AND NO PARTS ARE AVAILABLE TO FIX THE RECALL AND DRIVING THE VEHICLE CAN CAUSE DEATH. LOCAL DEALERSHIP STATED NO DATE FOR PARTS WAS GIVEN BY FORD. CONTACTED FORD AND NO DATE GIVEN AND NO RESOLUTION TO FIX VEHICLE WHICH IS NOT DRIVABLE WITHOUT THE RISK OF DEATH.
Incident date: Apr 11, 2018
BOUGHT CAR IN OCTOBER 2017 HAVE HADE TO PURCHES HAD PROBLEMS WITH TIRES FOUR TIME NOW TODAY MAKES FIVE TIMES HAVE TO GO PURCHASE ANOTHER TIRE HAVE TO HAVE IT TOWED IN THE MORNING
Incident date: Mar 29, 2018
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE ATTEMPTING TO PLACE THE VEHICLE IN PARK, THE GEAR SHIFTER FAILED TO ENGAGE. THE CONTACT STATED THAT THE VEHICLE WOULD ROLL FORWARD OR BACKWARDS, DEPENDING ON IF THE VEHICLE WAS ON AN INCLINE OR A DECLINE. THE CONTACT WAS CONCERNED ABOUT THE ROLLAWAY POSSIBILITIES WITH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER... Read more
Incident date: Mar 1, 2018
FAULTY TRANSMISSION GEAR. THIS MAY BE AN OLDER MODEL, BUT WITH 156,000 MILES, THE GEARSHIFT EITHER PREVENTS THE TRUCK FROM STARTING, OR WILL START ROLLING ON ITS AFTER PUTTING TRUCK IN PARK AND REMOVNG KEY. I ALMOST LOST MY TRUCK FROM THAT AFTER I GOT OUT OF THE VEHICLE AND IT STARTED ROLLING AWAY. DESPITE ITS AGE, THIS PROBLEM JUST STARTED.
Incident date: Mar 28, 2018
2008 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Incident date: Apr 10, 2018
THIS IS THE 2ND TOWN CAR THAT HAS A HOLE RUSTED IN THE FUEL TANK FILL TUBE IT'S NOT SHOWING NO RECALL BUT I FEEL IT'S A FIRE HAZARD AND AFRAID TO DRIVE
Incident date: Mar 18, 2018
THE FRONT PASSENGER SEATBELT WARNING LIGHT AND CHIME NOT RESENT ON MY 2015 LINCOLN NAVIGATOR. THERE APPEARS TO BE NO WARNING SYSTEM FOR THE FRONT PASSENGER. WHILE TRAVELING MY FRONT PASSENGER FORGOT TO FASTEN THEIR SEATBELT AND NO WARNING WAS EVER GIVEN.
Incident date: May 15, 2017
MAKES LOUD POPPING NOISE WHEN THE WHEEL IS TURNED TO THE EXTREME RIGHT OR LEFT WHETHER THE CAR IS BEING DRIVEN OR STANDING STILL. OCCASIONALLY, THE IGNITION WON'T TURN ON AND THE STEERING WHEEL IS LOCKED, CLOSING THE ENTIRE SYSTEM.
Incident date: May 15, 2017
MAKES LOUD POPPING NOISE WHEN THE WHEEL IS TURNED TO THE EXTREME RIGHT OR LEFT WHETHER THE CAR IS BEING DRIVEN OR STANDING STILL. OCCASIONALLY, THE IGNITION WON'T TURN ON AND THE STEERING WHEEL IS LOCKED, CLOSING THE ENTIRE SYSTEM.
Incident date: May 15, 2017
MAKES LOUD POPPING NOISE WHEN THE WHEEL IS TURNED TO THE EXTREME RIGHT OR LEFT WHETHER THE CAR IS BEING DRIVEN OR STANDING STILL. OCCASIONALLY, THE IGNITION WON'T TURN ON AND THE STEERING WHEEL IS LOCKED, CLOSING THE ENTIRE SYSTEM.
Incident date: Mar 15, 2018
WIFE WAS DRIVING TO WORK ON MARCH 15, 2018, AROUND 2 PM EST, ON A DIVIDED ROAD AROUND 35 MPH. CLEAR SUNNY DAY WITH NO TRAFFIC AROUND HER. SHE HEARD A VERY LOUD NOISE AND PULLED INTO THE NEAREST PARKING LOT TO SEE WHAT HAPPENED. SHE LOOKED AT THE BODY OF CAR AND TIRES AND DID NOT SEE ANYTHING. SHE CONTINUED TO WORK, AROUND 3 MILES, AND LOOKED AGAIN WHEN SHE ARRIVED. SHE THEN NOTICED THE VISTA GLAS... Read more
Incident date: Mar 30, 2018
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. WHILE DRIVING BETWEEN 25-60 MPH ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST ALL ELECTRICAL FUNCTION, INCLUDING THE POWER STEERING ASSIST AND ABS ABILITY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON EACH OCCASION. THE VEHICLE WAS TAKEN TO BOB DAVIDSON FORD LINCOLN (1845 E JOPPA RD, PARKVILLE, MD 2123... Read more
Incident date: Mar 8, 2018
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, ON AN INCLINE OR DECLINE, THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED AND WOULD NOT ACCELERATE FORWARD IN STOP AND GO TRAFFIC. FURTHERMORE, THE CHECK ENGINE INDICATOR ILLUMINATED BRIEFLY AND THE RPMS RAPIDLY INCREASED. ROB SIGHT FORD IN KANSAS CITY, MISSO... Read more
Incident date: Mar 8, 2018
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, ON AN INCLINE OR DECLINE, THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED AND WOULD NOT ACCELERATE FORWARD IN STOP AND GO TRAFFIC. FURTHERMORE, THE CHECK ENGINE INDICATOR ILLUMINATED BRIEFLY AND THE RPMS RAPIDLY INCREASED. ROB SIGHT FORD IN KANSAS CITY, MISSO... Read more
Incident date: Apr 1, 2018
HAVE BEEN CALLING THE DEALER AND NOT RETURNING MY CALL.DELRAY MOTORS 561 454 1800 THERE IS A RECALL
Incident date: Mar 28, 2018
WHILE TRAVELING WITH A FULL LOAD AT 65 MPH ON I-95 SB IN MARYLAND THE DRIVER SIDE REAR VENT WINDOW EXPLODED INWARD INTO THE CABIN. THE WEATHER WAS CLEAR, TEMP MID 40'S, NO DEFROSTERS WERE ON, NO TRAFFIC WAS PASSING US.
LINCOLN
MKZ HYBRID
(2011) — AIR BAGS
Apr 2, 2018
Incident date: Jul 3, 2016
SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 - DATED JULY 2016 OR ALMOST TWO YEARS AGO AT WHICH TIME NOTIFIED NOT SAFE FOR ANYONE TO SIT IN PASSENGER SEAT DUE TO POSSIBLE DEPLOYMENT OF THAT AIR BAG WHICH COULD CAUSE SERIOUS INJURY OR EVEN DEATH. WE NEED TO USE THE PASSENGER SEAT. ANY IDEA WHEN THIS WILL BE REMEDIED?
Incident date: Mar 12, 2018
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALLAN VIGIL FORD AT 673-364-3673 (LOCATED AT 6790 MT ZION BLVD, MORROW, GA 30260) AND WAS INFORMED THAT T... Read more
Incident date: Mar 31, 2018
I RECEIVED A LETTER JULY OF 2016 FOR A RECALL ON MY CAR. AS OF TODAY I HAVE NO OTHER INFORMATION GIVE AS TO A FIX OR WHERE TO TAKE MY CAR TO GET THE TAKATA INFLATORS FIXED. CAN I GET INFORMATION ON THIS RECALL AND WHEN IT WILL BE FIXED. BEEN THAT THIS CAN CAUSE SERIOUS INJURY OR DEATH, THIS IS VERY UNSAFE FOR PASSENGERS IN THIS VEHICLE.
Incident date: May 15, 2015
2008 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO FACTORY'S NON-REMOVAL OF PLASTIC SHEETING (USED TO PREVENT DUST IN FAN COMPARTMENT) SHREDDED/BLOCKED DEFROSTER VENTS, FAN, BLEND DOOR, AND HEATER CAUSING NOISES AND SYSTEM MALFUNCTION. *SMD *TR