Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
LINCOLN
CONTINENTAL
(2017) — ELECTRICAL SYSTEM
Jan 7, 2026
Incident date: Jan 6, 2026
Muti pro tailgate has electric issues due to moisture. Tailgate will open up driving down the road.
Incident date: May 15, 2024
NOTE: This has not happened to me yet, but it appears that most Corollas manufactured before 2022 or 2023 have this issue. However I did recently flush the fluid from my clutch system and it was very clearly contaminated, possibly indicating early evidence of a failure. Clutch system, specifically the slave cylinder is faulty on these vehicles. It is a known issue on these cars that the clutch sl... Read more
Incident date: Jan 5, 2026
The contact owns a 2022 Jeep Renegade. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the engine upon depression of the accelerator pedal. The contact stated that the failure started occurring while driving after purchasing and picking up the vehicle from the dealer. The vehicle was taken to the dealer, where the brake vacuum pump and hose... Read more
Crash
Incident date: Jun 11, 2025
- Engine failure. Yes. - At a stop light the auto-restart function failed, following this event the vehicle began making a knocking noise, we towed it to the dealership for evaluation and their diagnosis was that it needed a new engine. - Dealership stated they too heard the knocking noise in the vehicle and it is engine damage due to low oil. However, the dipstick read fine when we took it int... Read more
Incident date: Dec 30, 2025
ABS braking system completely failed. quoted $5000 to fix it, huge safety issue. the value of my car has significantly decreased and now I can't sell my car or afford to fix it due to this issue and now it is dangerous to have this issue. thousands of people online dealing the same issue
Incident date: Jan 5, 2026
The electronic power steering (EPS) is struggling, requiring increased driver effort to steer. This seems to be dangerous when driving. The Full Self Driving (FSD) capability also stops abruptly when the steering locks up. Again, this is very risky and can cause serious accidents. I see that several owners have posted on social media about this same issue. Note, that there were recalls issued rela... Read more
Incident date: Jan 5, 2026
I’m unable to address recall NHTSA 25V572, Ford program 25S89, a rear camera issue affecting my 2015 Lincoln MKC. The dealership made two attempts ordering parts on backorder to address the recall at my service appointment today. After receiving parts last week, Ford told dealers they do not recommend installing these parts to address the recall—the dealer also said they do not know the proced... Read more
Incident date: Jan 5, 2026
Windshield wipers occasionally don’t operate correctly in the mist, wash and intermittent/auto wiper modes. The dealer has confirmed this problem and has a wiper switch on order but there are none available. Because of this being a safety issue, the vehicle has not been driven and is not operational during inclement weather.
Incident date: Dec 31, 2025
The vehicle exhibits a dangerous electrical defect involving uncontrolled power-cycling. After shutting down the car, it automatically restarts itself in a continuous loop. During these episodes, the dashboard flickers, the drivetrain shudders, and the vehicle becomes unresponsive to manual 'Stop' button or brake inputs. Most critically, the car autostarts while parked in an enclosed garage. As a... Read more
Incident date: Dec 31, 2025
Steering wheel lock up
Incident date: Jan 2, 2026
I have a 2024 F 150 with 37,400 miles. I keep getting a Parking Sensor fault. I have a case with Ford open on this issue.
Incident date: Dec 26, 2025
The contact's daughter owns a 2006 Honda Civic equipped with Kumho Tires, Tire Line: Kumho ECSTA XII, Tire Size: 205/55/R16, DOT Number: 15MA0-1AH0-2424. The contact stated that upon inspecting the vehicle, the rear driver’s side tire and the rear passenger’s side tire were bald and had no treadwear. The vehicle was not taken to the dealer or an independent mechanic. The tires were not replace... Read more
Incident date: Jan 17, 2023
The contact owns a 2010 Ford Fusion. The contact stated that after refueling the vehicle, there was a strong fuel odor entering the cabin of the vehicle that lingered for days. The contact's grandson then discovered that fuel was leaking from the rear driver side of the vehicle. The contact continued driving the vehicle, and the vehicle shut off while driving 50 MPH on the highway. The contact res... Read more
Incident date: Oct 2, 2025
Sunroof makes loud, high pitched noise when it’s windy or driving high speeds. Sunroof complaints found online for bad seals or components of sunroof being bad or unaligned. Sounds could cause driver not to hear other safety issues with vehicle as well as leaking if water.
Incident date: Oct 2, 2025
The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V827000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that while in reverse(R), the rearview camera displayed a black image. The contact stated that upon shifting to drive(D), a message advising that the camera was ... Read more
LINCOLN
CONTINENTAL
(2017) — ENGINE
Jan 1, 2026
Incident date: Oct 1, 2025
Bought the truck less than four months ago and as of yesterday it consumed a substantial quantity of oil and later refill. However today it made a noticeable noise until it shut off permanently. Dealer did not disclose this
Incident date: Dec 2, 2025
The moon roof cover was being opened backward, small plastic piece popped off. As that piece popped off the rollaway cover disengaged from the track and angled downward. When the moonroof cover was falling the metal piece that holds it straight slid out directly at my babies head! Barely missed him! This has since been repaired at the dealership.
Incident date: Dec 5, 2025
When going around a curve (several times this has happened), the steering wheel feels like it is sticking which causes me to have to jerk it to get it out of that position to keep from wrecking, however this is dangerous and could cause an accident. It happens every time I drive it. No warning lights and no one knows what’s causing it. I have done research and this seems to be an ongoing issue w... Read more
Incident date: Dec 5, 2025
The rear camera feed is very blurry. Often times it in usable. Sometimes cross traffic alert does not work. I know this is part of the recall but with no solution available should I be entitled to a rental while waiting?
Incident date: Nov 17, 2025
Transmission needs to be rebuilt and car has less than 70k miles. Torque converter is failing and leaking fragments through the transmission.
Incident date: Dec 30, 2025
Subject: Safety Complaint – 2024 Jeep Wrangler 4xe (VIN: [XXX] ) – Recall 68C High Voltage Battery Fire Risk Dear NHTSA Office of Defects Investigation, I am filing this safety complaint for my leased 2024 Jeep Wrangler 4xe Plug-in Hybrid (VIN: [XXX] ) regarding Safety Recall 68C (NHTSA Campaign Number 25V-741) – High Voltage Battery Defect. The recall notice states that the HV battery may b... Read more
Incident date: Sep 27, 2025
SPEED LIMIT indicator incorrect (example: indicator shows 80 mph speed limit on a small road in Alabama where it should be 35 mph; also, there is no road in Alabama greater than 75mph.) LANE DEPARTURE ASSIST has a hard time identifying lanes in some construction zones (this is extremely dangerous as the car is constantly trying to over-correct me) - infotainment system randomly reboots, presents ... Read more
Incident date: Nov 12, 2025
My low beam headlights seem to burn out at an unusually high rate. Multiple times per year, and this is much higher than any other vehicle that I've owned. I believe there may be some type of electrical issue.
Incident date: Nov 12, 2025
Well, the problem is with the transmission. The transmission will lurch, and it also will go into neutral while you are driving down the road, the other thing with the suspension I had repaired. But it said the drive modes were disabled and kept on throwing. Check engine lights. Not to mention, I had to have the cam. Phasers fixed last year, that was another $5000 repair.
Incident date: Jun 30, 2025
Vehicle with 84000 miles has coolant intrusion into cylinders, dealer is saying new engine is needed at $11,000. Vehicle was bought new by owner. This is a known issue from Ford who knew of this issue.
Incident date: Jun 30, 2025
The contact owns a 2020 Lincoln Nautilus. The contact stated that after refueling the vehicle, the vehicle jerked upon starting and shifting to drive(D) intermittently. The contact stated that the failure initially occurred after refueling the vehicle, but the failure had become consistent and was occurring erratically. Additionally, the contact stated that while driving and accelerating between 3... Read more
Incident date: Nov 1, 2025
Rear camera sometimes displays black image or error message when I shift into reverse , I was notified by my insurance company there was a active recall on this specific part on the car - it has been about 2 months now and I am still unable to get to problem fixed as the parts are not available
Incident date: Nov 1, 2025
I have taken my car more times than I can count for recalls in the little time that I have owned my can bought new. My work requires me to drive a lot covering 6 states. Scheduling recall repairs has become a serious issue for me in a two year old car. As it seems that most of the recalls have been fixed except one small one where it sounds like wind is blowing in and the rear view camera and disp... Read more
Incident date: Nov 1, 2025
I have taken my car more times than I can count for recalls in the little time that I have owned my can bought new. My work requires me to drive a lot covering 6 states. Scheduling recall repairs has become a serious issue for me in a two year old car. As it seems that most of the recalls have been fixed except one small one where it sounds like wind is blowing in and the rear view camera and disp... Read more
Incident date: Dec 15, 2021
While accelerating at points in gear shift change at the speeds of 20 mph, 30 mph, and 40 mph, the transmission bucks, which I found out the hard way during an ice storm, creates a un-smooth shift which leads you spinning the wheels while over accelerating to correct/lessen the bucking making the vehicle less safe and controllable. I work at a Ford dealership and know this issue is happening on Fo... Read more
Incident date: Dec 21, 2025
Check engine light came on. Called dealership on a Thursday and again on Monday after it stayed on all weekend. Was told to bring in vehicle for diagnostics and to have a ride home. Half way to the dealership the car spuddered and I had to coast to the shoulder of the road. After a few minutes, I restarted the vehicle and drive slowly to the dealership, barely making it it the shop. The service ad... Read more
Incident date: Dec 21, 2025
So I bought this car in February of last year. Since I've had it june I had to do a head gasket. Another time the high speed fuel pump had bolt come loose and oil went everywhere causing a fire. Had transmission intercooler line do the same thing. Additional fire. And just recently I problem that was supposedly fixed already wasn't and flywheel broke leaving me stranding in a parking lot for ... Read more
Fire
Incident date: Nov 14, 2025
I am the owner of a 2018 RAM 2500 that is subject to NHTSA safety recall 24V-896 (manufacturer recall C4B), involving a potential failure of the Hydraulic Control Unit (HCU) affecting ABS, electronic stability control, and traction control systems. This recall has been active for over one year on my vehicle. Despite repeated contact with authorized RAM dealerships and the manufacturer, I have bee... Read more
Incident date: Dec 27, 2025
Vehicle experiences dangerous throttle delay from a stop. When making left-hand turns across traffic, pressing the accelerator results in no response for 1–2 seconds. Vehicle hesitates while exposed in intersection, creating risk of collision. Issue has been present since low mileage and not resolved by recall repairs.
Incident date: Jan 1, 2023
First there are holes in the block from a rod bearing coming off. It was leaking oil and started on fire. There are many recalls and law suits regarding this matter and we shouldn’t be on the hook for putting a new engine in.
Fire
Incident date: Dec 24, 2025
After a maintenance service was performed at 16500 miles, we began to notice a high pitched whistling sound when pressing gas pedal doing highway driving above 75mph. The car was brought back to the dealer who couldn’t duplicate the complaint. We drove cross country, sound consistent until it began to make the sound at lower and lower speeds. We arrived at our destination and I took the car to... Read more
Incident date: Dec 24, 2025
I was driving home from work on December 24th 2025 and my 2018 lincoln mkc 2.3l shut off on me while I was in motion. There were several cars that had to swerve and not hit me. The car would not start but I was able to put the vehicle in neutral and roll to the shoulder of the road. I was very scared and angry because this vehicle only has 54,646 miles currently, give or take 50 miles. I had to ge... Read more
Incident date: Dec 24, 2025
I was driving home from work on December 24th 2025 and my 2018 lincoln mkc 2.3l shut off on me while I was in motion. There were several cars that had to swerve and not hit me. The car would not start but I was able to put the vehicle in neutral and roll to the shoulder of the road. I was very scared and angry because this vehicle only has 54,646 miles currently, give or take 50 miles. I had to ge... Read more
Incident date: Oct 4, 2025
Vehicle is 7 years old with 107,000 miles. I received a warning regarding low brake fluid with instructions not to drive the vehicle. Dealer is advising all brake lines are rusted out and need replacement. Rusted lines are apparently causing the brake fluid to leak. I've never heard of any vehicle, let alone a 7 year old vehicle, needing all brake lines replaced. After researching online, my 20... Read more
Incident date: Oct 4, 2025
Manual Park--release cable escaped its locking position, locking front wheel brakes ON. The locked brakes resulted in the car being dragged until we noticed the problem and exited the motor home to reinstate the cable into its locking position (to re-seat the metal bead in the pocket, locking it in the override position). Dragging the locked wheels creates a fire and traffic hazard with large ... Read more
Incident date: Sep 23, 2025
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated.... Read more
Incident date: Dec 22, 2025
Ford is unable to perform two safety recalls. The first is over the windshield which can lead to its failure while driving. The second is for the glass roof which can cause a failure while driving. The local dealer in Springfield Illinois says they can not do the work and can not identify anyone locally who will do the work. The dealership with the Ford autobody repair shop in the next town over i... Read more
Incident date: Dec 21, 2025
As I was driving I heard a pop the front driver side tire popped from side wall And the back driver side tire has a big bubble in it and I did not hit any pot holes 2 tires on the same side failed on me and my car only has around 1500 miles one pop and one has a big bubble on a new car
Incident date: Dec 22, 2025
This vehicle was brought to an authorized Mercedes-Benz dealership for regularly scheduled maintenance. Shortly after this service, the vehicle began experiencing significant issues including difficulty accelerating, engine hesitation while driving, and noticeable shaking at idle. This car has never overheated. The vehicle was returned to the dealership for inspection. The dealership diagnosed a... Read more
Incident date: Jul 25, 2025
The REAR end of the truck needs to be repair. The dealership says multiple people have needed to order the rear end.
Incident date: Jul 25, 2025
On July 25, 2025 my 2022 Lincoln Aviator Hybrid Grand Touring Edition stalled while driving on Interstate 25 in Colorado Springs. I lost partial control of the vehicle but was able to guide it onto the shoulder and allow it to coast to a stop. I had this vehicle towed to the dealership (where it was purchased new): Phil Long Lincoln, Motor City in Colorado Springs, Colorado. It has been there eve... Read more
Incident date: Dec 16, 2025
The instrument panel cluster has gone blank. It was slowly going bad and eventually went out alltogether.
Incident date: Aug 10, 2024
LEFT HEADLIGHT BURNT OUT
Incident date: Aug 10, 2024
The Corsair menu includes a Pre-Collision Assistance (PCA) option that controls Automatic Emergency Braking (AEB) and a Distance Indication icon (DA) in the display. The AEB and DA have not functioned at all since we bought the car (08/10/2024). A dealer has had the Corsair 3 times for a total of 12 days and has not fixed the problem. In fact the dealer has stated: "Customer should not exp... Read more
Incident date: Aug 10, 2024
The Corsair menu includes a Pre-Collision Assistance (PCA) option that controls Automatic Emergency Braking (AEB) and a Distance Indication icon (DA) in the display. The AEB and DA have not functioned at all since we bought the car (08/10/2024). A dealer has had the Corsair 3 times for a total of 12 days and has not fixed the problem. In fact the dealer has stated: "Customer should not exp... Read more