Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Nov 14, 2025
I purchased the 2021 Ford Bronco Sport in August of 2025. There were issues after about a week with all kinds of messages of components not working cycling through constantly on the display. The electric brake would engage on its own while parked and had to be shut off before I could go forwards after starting the vehicle. I took it to the dealership where I bought it and after a few days they sai... Read more
Incident date: Apr 6, 2026
Head gasket 2 has failed on my vehicle.
Incident date: Dec 29, 2025
Loss of power while driving on highway, would not speed up. Shaky driving. Appeared to go into limp mode. Dealer informed me that the transmission valve body will need to be replaced. No prior messages or alerts, check engine light came on after power loss.
Incident date: Apr 6, 2026
Difficulty in steering around corners
Incident date: Apr 6, 2026
The contact owns a 2026 Chevrolet Silverado 1500. The contact stated that while driving approximately 10 MPH, there was an abnormal knocking sound coming from the engine compartment. The vehicle was reversed to the residence and parked, but the sound was heard longer. The contact stated that while the vehicle was parked, the accelerator pedal was depressed, and the sound from the engine compartmen... Read more
Incident date: Apr 6, 2026
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at highway speeds, the front passenger’s side A-pillar trim detached. Despite the failure, the contact was able to put the part back in place. The local dealer was contacted... Read more
Incident date: Jan 13, 2026
Backup camera image intermittently goes out and just shows a mostly black image. It appears to match a previous recall that does not yet cover our model year (2023): 24V071000. The image can sometimes be restored by slamming the hatchback shut, but it is not a permanent fix.
Incident date: Mar 18, 2026
Engine started knocking, brought it to dealer, scoped cylinder number two and confirmed piston ring failure. New engine needed.
Incident date: Aug 19, 2024
Alignment went bad 23489 miles and took to dealer. It was inspected and found out the front cam bushings and bolts were already worn out and had to be replaced both sides. Plus realignment after. Cost was 544.00 dollars had to pay because alignment from factory only goes to 12000 miles , how convenient on fords part , nothing would wear out that soon or shouldn't under normal wear. So , I had to p... Read more
Incident date: Aug 19, 2024
Driver’s side sun visor increasingly hard to operate and finally broke internally due to high forces to adjust. Cannot use to shield driver’s eye from sun glare as intended thus reducing visibility. Passenger side also increasingly hard to operate but has not broken yet due to low use. Known problem for Hondas as indicated by TSB’s for other models and large number of videos on how to repla... Read more
Incident date: Aug 19, 2024
The vehicle experiences intermittent loss of power and unstable acceleration while driving at normal speeds (approximately 45–55 mph). The vehicle will surge, hesitate, and fail to maintain consistent speed, creating an unsafe condition in traffic. While driving, the vehicle does not consistently respond to throttle input and may unexpectedly lose acceleration. This creates a risk of being rear... Read more
Incident date: Mar 1, 2026
The contact owns a 2018 GMC Yukon. The contact stated that the vehicle was taken to a local dealer for service, and the contact was informed that the radiator was leaking and needed to be replaced. The contact stated that there were no signs of a leak prior to taking the vehicle for service. The contact was advised by the dealer that it was a common failure for the year and model vehicle. The manu... Read more
Incident date: Mar 25, 2026
The rearview camera system fails intermittently when the vehicle is placed in reverse. The display will either show a distorted image or go completely blank without warning. This issue has occurred multiple times. This malfunction significantly reduces rear visibility and creates a dangerous condition while backing, especially in environments with pedestrians or other vehicles. The failure increa... Read more
Incident date: Mar 25, 2026
The front moonroof scattered suddenly while driving about 45 mph. No outside impact or other damage. The rear moonroof is in perfect shape. The car has 26,721 miles.
Incident date: Mar 25, 2026
The front moonroof scattered suddenly while driving about 45 mph. No outside impact or other damage. The rear moonroof is in perfect shape. The car has 26,721 miles.
Incident date: Apr 2, 2026
As I went to reverse to pull out of a parking area, the truck accelerated, I applied the brakes and the truck continued going dragging the front tires at one point. I decided at the last min to attempt to put the truck in neutral or park and at that time it was stopped between two trees. This could of been very bad if my kids were in the yard playing or many other scenarios. The 2024 F150 is sti... Read more
Crash
Incident date: Feb 22, 2026
The contact owns a 2024 Buick Envision. The contact stated that while in reverse(R), the vehicle started rolling backwards and independently stopped. There was no warning light illuminated. The vehicle was taken to a local dealer, where an employee suggested disabling the parking brake. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage... Read more
Incident date: Mar 21, 2026
My light engine comes on a few times. First it was the coolant, then the engine light came off. The next is when I was fueling my gas tank. I try to start it, it won’t turn on all the way. Third time it has happen. Went to ford they want to charge almost $900 just to fixed the vehicle. It had a recall in 2020. Bought the car used at Crain in Fayetteville Arkansas. They fix the belt and fuel pump... Read more
Incident date: Mar 21, 2026
My light engine comes on a few times. First it was the coolant, then the engine light came off. The next is when I was fueling my gas tank. I try to start it, it won’t turn on all the way. Third time it has happen. Went to ford they want to charge almost $900 just to fixed the vehicle. It had a recall in 2020. Bought the car used at Crain in Fayetteville Arkansas. They fix the belt and fuel pump... Read more
Incident date: Mar 21, 2026
I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in NJ that the heater core/HVAC has failed. I'm very familiar with automotives and know for sure that ... Read more
Incident date: Mar 21, 2026
Coolant leak via head gasket failure on cylinder number 3. Trouble light (check engine) reported on the dashboard.
Incident date: Mar 28, 2026
Brakes making a humming noise and loud noises when reversing. Have taken it to the dealer two times already, have had the car less than a year, and the dealer claims there is nothing they can do.
Incident date: Mar 30, 2026
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to Auto Zone, and the contact was informed that there was a misfire in cylinder #2. The contact replaced the ignition coils and spark plugs; however, the following day, the check engine warning light was illuminated, and the contact t... Read more
Incident date: Apr 1, 2026
Infotainment system is completely delaminated, and the backup camera is slow to start, if starts at all. System will go beserk, make calls, change stations, volume, navigation, and more.
LINCOLN
AVIATOR
(2023) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
Apr 1, 2026
Incident date: Apr 1, 2026
The contact owns a 2025 GMC Sierra 3500. The contact stated that the transmission was shifting hard and was jerking while shifting gear. Additionally, the vehicle failed to accelerate above 50 MPH. The messages “Reduced Acceleration” and “DEF Low” were displayed. While refueling the vehicle, the fuel gauge failed to correctly display the level of fuel inside the fuel tank until the vehicle... Read more
Incident date: Apr 1, 2026
The contact owns a 2025 GMC Sierra 3500. The contact stated that the transmission was shifting hard and was jerking while shifting gear. Additionally, the vehicle failed to accelerate above 50 MPH. The messages “Reduced Acceleration” and “DEF Low” were displayed. While refueling the vehicle, the fuel gauge failed to correctly display the level of fuel inside the fuel tank until the vehicle... Read more
Incident date: Apr 1, 2026
The contact owns a 2025 GMC Sierra 3500. The contact stated that the transmission was shifting hard and was jerking while shifting gear. Additionally, the vehicle failed to accelerate above 50 MPH. The messages “Reduced Acceleration” and “DEF Low” were displayed. While refueling the vehicle, the fuel gauge failed to correctly display the level of fuel inside the fuel tank until the vehicle... Read more
Incident date: Sep 8, 2025
Vehicle: 2019 Acura RDX (Technology Package) I am reporting a serious safety issue involving sudden loss of engine power while driving. On March 14, 2026, I filled my gas tank before traveling approximately 1.5 hours out of town. The vehicle operated normally that day. The following morning, during snowy and icy conditions, while accelerating in traffic, the vehicle suddenly lost power and stall... Read more
Incident date: Mar 31, 2026
The contact leased a 2026 Mercedes-Benz GLE450 4Matic. The contact stated that while driving at an undisclosed speed, there was an unknown warning light flashing on the instrument panel. The speed limit was displayed and was flashing. The contact turned off the feature, but the light continued to flash on the instrument panel. The vehicle was taken to the local dealer on two occasions, where an un... Read more
Incident date: Jan 8, 2026
Trailer brakes and lights come and go. I start with having everything then loose brakes and lights when I’m driving. This is apparently a known issue that they have a fix for but I have never received anything about a recall.
Incident date: Jun 24, 2025
ABS Module has gone bad. Has an internal communication error. This is typical on these vehicles. The problem is getting a part from Chrysler. The modules have been on back order for years and there’s no sign of getting a fix. The vehicle is unsafe to drive but we are left with no choice but to continue to drive it. Why hasn’t anything been done to kick them in gear and get replacement parts ma... Read more
LINCOLN
CONTINENTAL
(2017) - AIR BAGS
Mar 30, 2026
Incident date: Mar 18, 2026
I am reporting a safety concern involving a 2019 Chevrolet Malibu. The vehicle was previously involved in accidents prior to my purchase and had known mechanical issues, including a gear shifting problem that was not properly repaired. In February 2024, while the vehicle was insured under Ocean Harbor Casualty Insurance Company, it sustained a significant front-end collision impacting the driver ... Read more
Crash
Incident date: Sep 10, 2025
Transmission is now not shifting out of park and this is after having issues with the engine allowing coolant to get in and causing damage with the cylinders. Would not pass the pressure test. When calling ford customer service and headquarters telling me there is no way they can help with good will. Find this troublesome when they already know the EcoBoost causing issues to the car and my car is ... Read more
Incident date: Mar 30, 2024
Vehicle has failed to start with NO WARNING LIGHTS (completely blank infotainment screen) and no sounds when start button is pressed. Vehicle also completely shuts down when stopping in traffic and takes several attempts at restarting before the vehicle actually starts and able to move. This is a SEVERE LIFE THREATENING OR SERIOS INJURY SITUATION that Hyundai seems to have no interest in solvin... Read more
Incident date: Mar 5, 2026
I purchased a used 2015 Jeep Wrangler from a dealership in New York. At the time of sale, the vehicle had an open urgent safety recall (19V-018) for a defective Takata passenger airbag inflator. This recall was never disclosed to me by the dealership prior to or at the time of purchase. The recall advisory was noted on the NYS inspection report conducted the same morning the vehicle was sold to me... Read more
Incident date: Mar 5, 2026
I purchased a used 2015 Jeep Wrangler from a dealership in New York. At the time of sale, the vehicle had an open urgent safety recall (19V-018) for a defective Takata passenger airbag inflator. This recall was never disclosed to me by the dealership prior to or at the time of purchase. The recall advisory was noted on the NYS inspection report conducted the same morning the vehicle was sold to me... Read more
Incident date: Mar 5, 2026
I purchased a used 2015 Jeep Wrangler from a dealership in New York. At the time of sale, the vehicle had an open urgent safety recall (19V-018) for a defective Takata passenger airbag inflator. This recall was never disclosed to me by the dealership prior to or at the time of purchase. The recall advisory was noted on the NYS inspection report conducted the same morning the vehicle was sold to me... Read more
Incident date: Aug 8, 2025
Drive to work suddenly engine show emergency issues many symbols appearing in front of screen and break is not controlled and car is stop running.
Incident date: Aug 8, 2025
Drive to work suddenly engine show emergency issues many symbols appearing in front of screen and break is not controlled and car is stop running.
Incident date: Aug 8, 2025
Drive to work suddenly engine show emergency issues many symbols appearing in front of screen and break is not controlled and car is stop running.
Incident date: Mar 27, 2026
Recall/Loss of Power I am filing a safety complaint regarding a 2023 Chevy Equinox. The vehicle began losing engine power and will not go over 40 mph. This creates a dangerous driving situation because the vehicle cannot maintain highway speed. The vehicle has a fuel system recall, and the issue appears to be related to the fuel system. The vehicle is currently at a Chevrolet dealership and has... Read more
Incident date: Mar 27, 2026
The contact owns a 2016 Ram 1500. The contact stated that while driving at undisclosed speeds, the steering wheel became difficult to turn. The contact stated that the failure was intermittent but occurred while driving in a straight line or turning left or right. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle... Read more
Incident date: Mar 18, 2026
Rear subframe suddenly collapsed and broke due to extreme corrosion. Incident occurred while driving, allowing rear wheel to turn out causing loss of control. Luckily I was traveling at a low rate of speed and nobody was hurt. Found rear subframe was completely rotten out and collapsed on the driver side. Vehicle is now completely undrivable and has to be towed. Found that there was a recall/... Read more
Incident date: Mar 26, 2026
Car hesitate/stutters when cold and you try to accelerate from a standstill with partial throttle. No engine codes are set. BMW could not duplicate issue.
LINCOLN
CONTINENTAL
(2018) - EXTERIOR LIGHTING
Mar 25, 2026
Incident date: Mar 12, 2026
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ... Read more
Incident date: Mar 20, 2026
The contact owns a 2018 Ford EcoSport. The contact stated that after having the engine replaced in 2023 and being reimbursed following a subsequent recall, the vehicle experienced engine failure. The contact stated that while the official fix was released, the replacement engine that was installed in the vehicle was not equipped with the official fix. The dealer was notified of the failure. The ve... Read more
Incident date: Mar 20, 2026
Check engine light came on, related to the thermostat and faulty water pump. My car’s make and model was part of a settlement for this issue but VW corporate will not cover costs to repair.
Incident date: Mar 20, 2026
The contact owns a 2024 Jeep Compass. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact pulled over and restarted the vehicle. The vehicle was taken to a dealer, where it remained for approximately one month; however, the dealer failed to duplicate the failure. The dealer reques... Read more
LINCOLN
CONTINENTAL
(2019) - LANE DEPARTURE: WARNING
Mar 24, 2026
Incident date: Mar 22, 2026
Front camera sensor (behind rear view mirror) has failed prematurely therefore causing multiple dash lights to come on such as ACC, LKAS, collision mitigation system, Brake system. Confirmed battery is not the issue as it is in great condition.
LINCOLN
CONTINENTAL
(2019) - FORWARD COLLISION AVOIDANCE: WARNINGS
Mar 24, 2026
Incident date: Mar 22, 2026
Front camera sensor (behind rear view mirror) has failed prematurely therefore causing multiple dash lights to come on such as ACC, LKAS, collision mitigation system, Brake system. Confirmed battery is not the issue as it is in great condition.