Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 19,021 complaints for LINCOLN

LINCOLN MKZ (2007) - AIR BAGS Sep 18, 2018
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COOPER MOTORS, INC (985 YORK STREET, HANOVER, PENNSYLVANIA 17331... Read more
LINCOLN CONTINENTAL (2017) - STRUCTURE:BODY Sep 17, 2018
Incident date: Feb 11, 2017
THE FRONT HOOD VIBRATES AS IF IT'S GETTING READY TO UNLATCH AS YOUR DRIVING AT 70 M.P.H. WHILE ON THE HIGHWAY. IT'S VERY UNCOMFORTABLE AND SCARY.
LINCOLN CONTINENTAL (2017) - UNKNOWN OR OTHER Sep 17, 2018
Incident date: Feb 11, 2017
THE FRONT HOOD VIBRATES AS IF IT'S GETTING READY TO UNLATCH AS YOUR DRIVING AT 70 M.P.H. WHILE ON THE HIGHWAY. IT'S VERY UNCOMFORTABLE AND SCARY.
LINCOLN MKX (2007) - STRUCTURE:FRAME AND MEMBERS Sep 14, 2018
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE THE CONTACT'S HUSBAND WAS DRIVING 15 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT NOTICED FLUID UNDERNEATH THE CENTER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR FORD INC. (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, 314-892-2600) WHERE IT WAS DIAGNOSED THAT THE FRAME BOLTS FRACTURED. T... Read more
LINCOLN MKX (2007) - STEERING Sep 14, 2018
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE THE CONTACT'S HUSBAND WAS DRIVING 15 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT NOTICED FLUID UNDERNEATH THE CENTER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR FORD INC. (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, 314-892-2600) WHERE IT WAS DIAGNOSED THAT THE FRAME BOLTS FRACTURED. T... Read more
LINCOLN MKZ (2014) - SERVICE BRAKES Sep 13, 2018
Incident date: Sep 12, 2018
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE CORRECTLY. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE PUMPED IN ORDER TO GET THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT NOTICED BRAKE FLUID LEAKING UNDER THE VEHICLE ON THE DRIVER'S SIDE. THE VEHICLE WAS TOWED TO FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 6... Read more
LINCOLN MKZ (2012) - AIR BAGS Sep 12, 2018
Incident date: Oct 1, 2017
"TAKATA RECALL" MY STEP FATHER IS 82 YEARS OLD AND OFTEN HAS SOMEONE WITH HIM IN THE CAR OR HAS SOMEONE DRIVE HIS CAR. THIS RECALL IS QUITE OLD AND WE ARE NOT BEING GIVEN ANY INFORMATION ON WHEN THIS AIR BAG WILL BE REPLACED. SINCE SOMEONES LIFE IS AT RISK I FAIL TO UNDERSTAND HOW THIS CAN CONTINUE TO BE DELAYED. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIAB... Read more
LINCOLN NAVIGATOR (2005) - ENGINE Sep 12, 2018
Incident date: Aug 17, 2018
AS I WAS MERGING ON FREEWAY, I EXPERIENCED SUDDEN LOSS OF POWER AND IT COULD HAVE RESULTED IN FATALITIES SINCE IT WAS AT RUSH HOUR. AS I PULLED OVER, THE ENGINE WAS BUCKING BUT REGAINED POWER WITH SPORADIC BOUTS OF LOSS DURING MY DRIVE HOME. THERE WAS A MISFIRE ON CYLINDER ONE AND I REPLACED AND TESTED ALL RELATED COMPONENTS AND THEN FOUND OUT IT WAS THE CAM PHASER ISSUE THAT PLAGUES THE TRITON ... Read more
LINCOLN TOWN CAR (2003) - STEERING Sep 12, 2018
Incident date: Sep 1, 2018
WHEN PUTTING VEHICLE IN MOTION, STEERING IS STIFF. POWER STEERING OIL LEVEL IS PROPER AT APPROPRIATE LEVEL. THE LOCAL MECHANIC INDICATED THAT THE STEERING MECHANISM IS AT FAULT. WHEN DRIVING THE VEHICLE ON STREET, STEERING IS DIFFICULT BUT MANAGEABLE.
LINCOLN MKX (2016) - VISIBILITY:SUN/MOON ROOF ASSEMBLY Sep 11, 2018
Incident date: Feb 2, 2018
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHILE OPENING THE PANORAMIC SUN ROOF, THE CONTACT DETECTED TWO CRACKS ON THE INSIDE OF THE GLASS. THE VEHICLE WAS TAKEN TO LINCOLN SOUTH COAST (1405 AUTO MALL DR, SANTA ANA, CA 92705, (855) 711-9224) WHERE THE CONTACT WAS INFORMED THAT A ROCK STRUCK THE SUN ROOF GLASS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAI... Read more
LINCOLN MKZ (2008) - AIR BAGS Sep 10, 2018
Incident date: Mar 14, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FROM THE NEW YORK DMV/MVA REGARDING NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RC LACY FORD LINCOLN SUBARU (25 MAPLE AVE, CATSKILL, NY 12414, (518) 943-4300) AND WAS INFORMED THAT THE PART WAS N... Read more
LINCOLN MKX (2007) - AIR BAGS Sep 8, 2018
Incident date: Jul 31, 2018
TAKATA INFLATORS PASSENGER SIDE, PURCHASED 2007 LINCOLN MKX ON 7/31/2018 FROM NOURSE DELERSHIP IN CHILLICOTHE OHIO, AT THE TIME OF PURCHASE THAT IT HAS A RECALL .NOURSE DID NOT TELL US ABOUT IT , I WANT THE ISSUE RESOLVED ASAP! THIS VEHICLE IS USED AS A FAMILY VEHICLE DAILY WHY WAS THIS VEHICLE SOLD WITH A EXTREMELY DANGEROUS ISSUE WHY WAS I NOT TOLD ABOUT THIS.
Fire
LINCOLN MKX (2008) - AIR BAGS Sep 7, 2018
Incident date: Aug 17, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLVO CARS MT KISCO (271 N BEDFORD RD, MT KISCO, NY 10549, (888) 247-2672) WAS CONTACTED AND CONFIRMED THAT T... Read more
LINCOLN MKX (2010) - AIR BAGS Sep 7, 2018
Incident date: Feb 15, 2018
TAKATA RECALL - THIS VEHICLE HAS BEEN PARKED IN OUR GARAGE FOR 8 MONTHS. THIS VEHICLE HAS 73,000 MILES & IS IN EXCELLENT CONDITION. I HAVE MY DOUBTS THAT THIS VEHICLE WILL EVER BE REPAIRED TO DRIVE AGAIN. I HAVE RECEIVED 2 LETTERS FROM LINCOLN ADVISING OF THE PROBLEM; HOWEVER, NO NOTICE OF IF & WHEN THIS VEHICLE WILL BE REPAIRED. I BELIEVE THIS DELAY BELONGS TO LINCOLN & THIS VEHICLE SHOULD B... Read more
LINCOLN MKZ (2012) - AIR BAGS Sep 7, 2018
Incident date: Mar 1, 2017
TAKATA RECALL - I'M STARTING MY 4TH MONTH IN A RENTAL CAR SINCE MY MKZ WAS DEEMED UNSAFE FOR FRONT PASSENGERS. ARE THERE ANY UPDATES ON WHEN THE PARTS WILL BE AVAILABLE? THOUGH THE RENTAL IS NICE ENOUGH, I WANT TO DRIVE MY CAR AND NOT STORE IT IN MY GARAGE. I LOVE MY MKZ!
LINCOLN MKZ (2008) - AIR BAGS Sep 5, 2018
Incident date: Aug 24, 2018
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION FROM THE NEW YORK MVA/DMV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CITY WORLD FORD (3305 BOSTON RD... Read more
LINCOLN MKZ (2010) - AIR BAGS Sep 5, 2018
Incident date: Jan 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED JIM BASS FORD AT (325) 949-4621 (LOCATED AT 4032 W HOUSTON HARTE EXPY, SAN ANGELO, TX 76901) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BE... Read more
LINCOLN MKX (2008) - AIR BAGS Sep 4, 2018
Incident date: Aug 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) SINCE JANUARY 10, 2017; HOWEVER, THE MANUFACTURER HAD NOT PROVIDED THE REMEDY AND PART FOR THE RECALL REPAIR. THE DEALER (HUNTINGTON FORD LINCOLN, 333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (631) 271-6800) CONFIRMED THAT THE PART WAS UNAVAILABLE... Read more
LINCOLN MKX (2011) - POWER TRAIN Sep 4, 2018
Incident date: Sep 4, 2018
SHIFT INDICATOR FOR PARK DOES NOT LIGHT UP NOT ALLOWING TO TURN CAR OFF. HAVE TO WIGGLE TO GET IT TO PARK
LINCOLN LS (2003) - POWER TRAIN Sep 4, 2018
Incident date: Sep 3, 2018
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTER BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AUTOFARM FORD LINCOLN (221 MALL RD, LOGANSPORT, IN 46947, 574-753-6294) WHERE IT WAS DIAGNOSED THAT THE CYCLOID PATCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
LINCOLN MKX (2008) - AIR BAGS Aug 31, 2018
Incident date: Jul 26, 2018
TAKATA RECALL. I CONTACTED MY LOCAL FORD/LINCOLN (GORDIE BOUCHER) DEALER ON OR ABOUT JULY 26TH, 2018 TO RECEIVE A RENTAL VEHICLE TO DRIVE WHILE WAITING FOR A NEW AIRBAG REPLACEMENT FOR MY 2008 LINCOLN MKX RECALL TO COME IN. THE SERVICE PERSON, MIKE, SAID HE WOULD START THE PROCESS RIGHT AWAY AND I SIGNED A NOTE SAYING I WOULD NOT BE DRIVING THE CAR UNTIL FIXED. TODAY, AUGUST 31, I CALLED AND SPOKE... Read more
LINCOLN MKX (2007) - AIR BAGS Aug 30, 2018
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CORWIN FORD TRI-CITIES (1225 N AUTOPLEX WAY, PASCO, WA 99301, (888) 379-9774) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACT... Read more
LINCOLN MKX (2008) - AIR BAGS Aug 30, 2018
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED CORTESE LINCOLN AT 585-277-3252 (LOCATED AT 2452 W HENRIETTA RD, ROCHESTER, NY 14623) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AV... Read more
LINCOLN MKX (2007) - AIR BAGS Aug 29, 2018
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (HEMPSTEAD FORD, 301 N. FRANKLIN ST. HEMPSTEAD, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANU... Read more
LINCOLN MKX (2008) - AIR BAGS Aug 29, 2018
Incident date: Dec 1, 2014
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PREMIER FORD INC (5001 GLENWOOD ROAD, BROOKLAND, NEW YORK 11234, (888) 381-4515) WAS MADE AWARE OF THE RECALL... Read more
LINCOLN MKX (2018) - ELECTRONIC STABILITY CONTROL (ESC) Aug 29, 2018
Incident date: Aug 2, 2018
WE HAD OUR FIRST INCIDENT ON AUG 2 WHEN MY WIFE WAS DRIVING. CAR STALLED AT A TRAFFIC LIGHT AND SHE RESTARTED IT . TRANSMISSION WAS IN DRIVE AND SHE STARTED TO ACCELETE TO GO AHEAD. THE CAR ITSELF WENT INTO REVERSE AND ALMOST HIT THE CAR BEHIND HER. SHE WAS EXTREMELY SHAKEN AND REFUSED TO DRIVE IT AGAIN. SHE CALLED A TOWTRUCK TO TAKE IT TO OUR DEALER. THE DEALER COULD NOT FIND THE PROBLEM SO I... Read more
LINCOLN MKX (2018) - ELECTRICAL SYSTEM Aug 29, 2018
Incident date: Aug 2, 2018
WE HAD OUR FIRST INCIDENT ON AUG 2 WHEN MY WIFE WAS DRIVING. CAR STALLED AT A TRAFFIC LIGHT AND SHE RESTARTED IT . TRANSMISSION WAS IN DRIVE AND SHE STARTED TO ACCELETE TO GO AHEAD. THE CAR ITSELF WENT INTO REVERSE AND ALMOST HIT THE CAR BEHIND HER. SHE WAS EXTREMELY SHAKEN AND REFUSED TO DRIVE IT AGAIN. SHE CALLED A TOWTRUCK TO TAKE IT TO OUR DEALER. THE DEALER COULD NOT FIND THE PROBLEM SO I... Read more
LINCOLN MKX (2018) - ENGINE Aug 29, 2018
Incident date: Aug 2, 2018
WE HAD OUR FIRST INCIDENT ON AUG 2 WHEN MY WIFE WAS DRIVING. CAR STALLED AT A TRAFFIC LIGHT AND SHE RESTARTED IT . TRANSMISSION WAS IN DRIVE AND SHE STARTED TO ACCELETE TO GO AHEAD. THE CAR ITSELF WENT INTO REVERSE AND ALMOST HIT THE CAR BEHIND HER. SHE WAS EXTREMELY SHAKEN AND REFUSED TO DRIVE IT AGAIN. SHE CALLED A TOWTRUCK TO TAKE IT TO OUR DEALER. THE DEALER COULD NOT FIND THE PROBLEM SO I... Read more
LINCOLN MKZ (2008) - AIR BAGS Aug 29, 2018
Incident date: Aug 29, 2018
WE ARE CONTINUALLY RECEIVING LETTERS ABOUT NOT HAVING THE RECALL TAKEN CARE OF. HOWEVER, WE HAVE BEEN TOLD THAT THERE IS NO LOANER AVAILABLE OR ARE UNDER A LONG LIST OF OTHER OWNERS WAITING, OR THE PARTS WILL TAKE A FEW DAYS. I TRIED CALLING THE NHTSA HOTLINE AND BOTH TIMES THE CALL WAS DISCONNECTED AFTER PICKUP. THIS IS ALL VERY FRUSTRATING AND SCARY TO HAVE TO DRIVE A CAR WITH A POTENTIAL FATAL ... Read more
LINCOLN MKZ (2010) - AIR BAGS Aug 29, 2018
Incident date: Jan 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (ALLAN VIGIL FORD/LINCOLN, 6700 MOUNT ZION, MORROW, GA 30260) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT HAD N... Read more
LINCOLN MKX (2007) - AIR BAGS Aug 28, 2018
Incident date: Jul 25, 2016
I RECEIVED A RECALL FROM LINCOLN MOTOR CO. IN JULY OF 2016. TO DATE THE COMPANY HAS ONLY OFFERED TO REPLACE MY CAR WITH A SUBSTANDARD RENTAL CAR. MY REQUEST TO REPLACE THE AIRBAGS HAS NOT BEEN HONORED. (AUGUST 28, 2018) OVER 2 YEARS SO FAR.
LINCOLN MKX (2007) - FUEL/PROPULSION SYSTEM Aug 28, 2018
Incident date: Aug 23, 2018
OUR CAR WAS IDENTIFIED AS FORD/LINCOLN SAFETY RECALL 14S22 INVOLVING CORROSION OF THE FUEL TANK. SOUTH HILLS LINCOLN MADE A POOR DECISION TO TREAT TANK WITH ANTI-CORROSIVE IN LATE SEPTEMBER 2016 VERSUS REPLACE THE FUEL TANK. OUR FUEL TANK COMMENCED LEAKING ON 8/23 AND IS UNSAFE TO DRIVE. AS DEALER WAS PAID BY FORD IN 2016 FORD HAS INDICATED THAT THEY ARE NOT GOING TO PAY DEALER 2X FOR SAME REC... Read more
LINCOLN MKX (2009) - AIR BAGS Aug 28, 2018
Incident date: Jan 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHULTZ FORD LINCOLN (80 NY-304, NANUET, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE ... Read more
LINCOLN MKX (2009) - AIR BAGS Aug 28, 2018
Incident date: Feb 1, 2018
"TAKATA RECALL" - LETTER RECEIVED FROM LINCOLN MOTOR CO. THAT AIRBAGS COULD EXPLODE IN THE EVENT OF A CRASH THAT CAUSES THE DEPLOY OF AIRBAGS. WE WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE. NO CALLS FROM THE COMPANY. I HAVE CALLED NUMEROUS TIMES DURING THE LAST SIX MONTHS, STILL PARTS NOT AVAILABLE. LINCOLN SENT AN UPDATE IN MAY 2018 THAT WE COULD RENT A VEHICLE UP TO $45 PER DAY. I DO NOT WAN... Read more
LINCOLN MKZ (2007) - AIR BAGS Aug 28, 2018
Incident date: Aug 23, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE THE CONTACT'S SON WAS DRIVING AT UNKNOWN SPEEDS, A LINCOLN TOWN CAR CRASHED INTO THE PASSENGER SIDE QUARTER PANEL OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S SON STRUCK THE STEERING WHEEL AND SUSTAINED INJURIES TO THE CHEST, HEAD, AND BRUISES. MEDICAL ATTENTION WAS RECEIVED AT THE HOSPITAL... Read more
Crash 1 injured
LINCOLN ZEPHYR (2006) - AIR BAGS Aug 28, 2018
Incident date: Aug 10, 2018
SINCE 2 YEARS AGO FORD RECALLED THESE AIRBAGS AND DO NOTHING! I WENT TO 2 DEALERS LINCOLN IN MY AREA BECAUSE I RECEIVED LETTER FROM FORD STATING THAT THEY WILL PAY FOR A RENTAL CAR UP TO 45$/DAY UNTIL THIS RECALLED CAR IS DONE AND NONE OF DEALERS WANTED TO PROVIDE A RENTAL CAR-BOTH SAID THAT IS NOT WORTHED AND I WILL LOSE MONEY IF I RENT. THIS CAR IS DANGEROUS AND ALL OF THEM TURNED ME AWAY.FORD ... Read more
LINCOLN TOWN CAR (2006) - SERVICE BRAKES Aug 27, 2018
Incident date: Aug 24, 2018
MY 2006 LINCOLN TOWN CAR ONLY HAS 45,000 MILES ON IT AND IS KEPT IN A GARAGE. THE FIRST INCIDENT WAS WITH MY FAMILY ON VACATION IN SOUTH DAKOTA. THE GAS PEDAL STUCK DOWN TO THE FLOOR AND THE VEHICLE BEGAN ACCELERATING BY ITSELF. WE WERE ON THE HIGHWAY AND THE VEHICLE SPEED REACHED 85 MPH. THE SECOND TIME LESS THAN A YEAR LATER MY HUSBAND WAS PULLING INTO OUR DRIVEWAY AND IT DID THE SAME THING HE ... Read more
LINCOLN TOWN CAR (2006) - VEHICLE SPEED CONTROL Aug 27, 2018
Incident date: Aug 24, 2018
MY 2006 LINCOLN TOWN CAR ONLY HAS 45,000 MILES ON IT AND IS KEPT IN A GARAGE. THE FIRST INCIDENT WAS WITH MY FAMILY ON VACATION IN SOUTH DAKOTA. THE GAS PEDAL STUCK DOWN TO THE FLOOR AND THE VEHICLE BEGAN ACCELERATING BY ITSELF. WE WERE ON THE HIGHWAY AND THE VEHICLE SPEED REACHED 85 MPH. THE SECOND TIME LESS THAN A YEAR LATER MY HUSBAND WAS PULLING INTO OUR DRIVEWAY AND IT DID THE SAME THING HE ... Read more
LINCOLN TOWN CAR (2006) - UNKNOWN OR OTHER Aug 27, 2018
Incident date: Aug 24, 2018
MY 2006 LINCOLN TOWN CAR ONLY HAS 45,000 MILES ON IT AND IS KEPT IN A GARAGE. THE FIRST INCIDENT WAS WITH MY FAMILY ON VACATION IN SOUTH DAKOTA. THE GAS PEDAL STUCK DOWN TO THE FLOOR AND THE VEHICLE BEGAN ACCELERATING BY ITSELF. WE WERE ON THE HIGHWAY AND THE VEHICLE SPEED REACHED 85 MPH. THE SECOND TIME LESS THAN A YEAR LATER MY HUSBAND WAS PULLING INTO OUR DRIVEWAY AND IT DID THE SAME THING HE ... Read more
LINCOLN MKX (2008) - AIR BAGS Aug 27, 2018
Incident date: Aug 27, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE DEALER (SANDS FORD OF POTTSVILLE, 440 N CLAUDE A LORD BLVD, RT 61, POTTSVILLE, PA 17901, (570) 622-1991... Read more
LINCOLN MKZ (2010) - AIR BAGS Aug 26, 2018
Incident date: Aug 24, 2018
TAKATA RECALL: FORTUNATELY, MY AUTO HAS NOT YET BEEN IN A SITUATION THAT WOULD CAUSE THE FRONT AIRBAGS TO DEPLOY, HOWEVER, LACK OF ACTION ON THIS AIRBAG RECALL IS CAUSING ME ECONOMIC HARDSHIP. I DESIRE TO OBTAIN A NEW VEHICLE, BUT AM UNABLE TO TRADE IN THE 2010 LINCOLN AS THE DEALER SAID THEY CANNOT SELL A VEHICLE UNDER AN ACTIVE RECALL, AND NO PARTS ARE AVAILABLE TO RECTIFY THE SITUATION. I'VE... Read more
LINCOLN MKX (2008) - POWER TRAIN Aug 25, 2018
Incident date: Jan 1, 2015
OVER THE LAST SEVERAL YEARS, WHILE DRIVING, ALTHOUGH THE ENGINE STAYS ON, THE VEHICLE SIMPLY LOSES TRANSMISSION POWER AND LEAVE ME STRANDED AND IN DANGER ON THE SIDE OF THE ROAD. THIS HAS PUT BOTH MY WIFE AND IN ME IN PRECARIOUS SITUATIONS WHEN THE CAR HAS ABRUPTLY STALLED IN TRAFFIC AND WE HAVE TO ROLL TO THE SIDE OF THE ROAD. THIS HAPPENS 2 OR 3 TIMES A YEAR. BOTH IN THE CITY AND ON THE HIGHWA... Read more
LINCOLN MKX (2010) - SERVICE BRAKES Aug 25, 2018
Incident date: Mar 1, 2018
I LOVE MY LINCOLN MKX. HIGH PERFORMANCE VEHICLE OF SAFETY AND LUXURY AND IN COMFORT AND STYLE. I LOVE IT. HOWEVER, MY GAS IS TERRIBLE AND THE CAR ACTS LIKE IT IS GOING TO LOOSE POWER AS THE GAS ISN'T GETTING A FULL LINE TO GO THROUGH. I HAVEN'T HAD THIS PROBLEM UNTIL 2-3 MONTHS AGO. MY GAS MILEAGE IS VERY POOR NOW> TO HAVE THIS FIXED THERE GAS BEEN A SAFETY RECALL FOR OVER 1 YEAR MAYBE 2 YEAR... Read more
LINCOLN MKX (2010) - FUEL/PROPULSION SYSTEM Aug 25, 2018
Incident date: Mar 1, 2018
I LOVE MY LINCOLN MKX. HIGH PERFORMANCE VEHICLE OF SAFETY AND LUXURY AND IN COMFORT AND STYLE. I LOVE IT. HOWEVER, MY GAS IS TERRIBLE AND THE CAR ACTS LIKE IT IS GOING TO LOOSE POWER AS THE GAS ISN'T GETTING A FULL LINE TO GO THROUGH. I HAVEN'T HAD THIS PROBLEM UNTIL 2-3 MONTHS AGO. MY GAS MILEAGE IS VERY POOR NOW> TO HAVE THIS FIXED THERE GAS BEEN A SAFETY RECALL FOR OVER 1 YEAR MAYBE 2 YEAR... Read more
LINCOLN MKX (2010) - VEHICLE SPEED CONTROL Aug 25, 2018
Incident date: Mar 1, 2018
I LOVE MY LINCOLN MKX. HIGH PERFORMANCE VEHICLE OF SAFETY AND LUXURY AND IN COMFORT AND STYLE. I LOVE IT. HOWEVER, MY GAS IS TERRIBLE AND THE CAR ACTS LIKE IT IS GOING TO LOOSE POWER AS THE GAS ISN'T GETTING A FULL LINE TO GO THROUGH. I HAVEN'T HAD THIS PROBLEM UNTIL 2-3 MONTHS AGO. MY GAS MILEAGE IS VERY POOR NOW> TO HAVE THIS FIXED THERE GAS BEEN A SAFETY RECALL FOR OVER 1 YEAR MAYBE 2 YEAR... Read more
LINCOLN MKZ (2010) - AIR BAGS Aug 25, 2018
Incident date: Aug 24, 2018
TAKATA RECALL PARTS STILL NOT AVAILABLE, AND NO COMMUNICATION FROM FORD REGARDING THE STATUS OF RECALL.
LINCOLN MKX (2007) - AIR BAGS Aug 24, 2018
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS (FERRARIO-FORD LINCOLN, 2472 CORNING RD, ELMIRA, NY 14903, (607) 734-1681) AND (SIMMONS ROCKWELL FORD OF BATH, 7329 OLD HAMM... Read more
LINCOLN MKX (2008) - AIR BAGS Aug 24, 2018
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MASTEL FORD-LINCOLN (1674 E STATE ST, OLEAN, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILA... Read more
LINCOLN MKX (2008) - AIR BAGS Aug 24, 2018
Incident date: May 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLEVINS FORD INC (1136 US-11, GOUVERNEUR, NY 13642, (315) 287-0200) WAS CONTACTED AND CONFIRMED ... Read more
LINCOLN MKX (2011) - STRUCTURE:BODY Aug 24, 2018
Incident date: Jul 7, 2016
DRIVERS DOOR SHOWS OPEN WHEN CLOSED. CANT LOCK THE DOORS AND BATTERY DRAINS. HAPPENS WHEN CLOSING AT STOP ON WHEN MOVING.
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