Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Jul 1, 2018
I WAS DRIVING AND BRAKES WENT TO FLOOR NO PEDAL AT ALL. BEFORE THIS HAPPENED THE PEDAL WAS STIFF AND HARD TO PUSH. THERE ARE NO BRAKE LEAKS MASTER CYLINDER IS FULL THE BRAKE PADS ARE FINE. I WAS WONDERING IF IT HAD A BRAKE BOOSTER ISSUE
Incident date: Jun 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MILNES FORD (333 E GENESSE ST, LAPEER, MI 48446, (810) 667-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT... Read more
Incident date: Jul 1, 2016
TAKATA RECALL THIS RECALL IS OVER 2 YEARS AND PARTS ARE STILL NOT AVAILABLE. WHY???
Incident date: Jun 28, 2018
I HAVE BEEN HAVING ISSUES WITH MY BREAKS BEING EXTREMELY HARD TO PRESS AND AT TIMES NOT HARDLY WORKING AT ALL AND WHEN ENGAGED IT MAKES A HISSING SOUND AND I HAVE COME ACROSS BRINGING IT TO THE SHOP IT IS THE MASTER CYLINDER FOR THE BREAKS AND OR THE BREAK BOOSTER AND THEN CAME ACROSSED MY YEAR OF THIS VEHICLE HAS A RECALL ON THESE THINGS SO I NEED TO KNOW ABOUT HOW TO GET THESE THINGS FIXED UNDER... Read more
Incident date: Jun 28, 2018
I HAVE BEEN HAVING ISSUES WITH MY BREAKS BEING EXTREMELY HARD TO PRESS AND AT TIMES NOT HARDLY WORKING AT ALL AND WHEN ENGAGED IT MAKES A HISSING SOUND AND I HAVE COME ACROSS BRINGING IT TO THE SHOP IT IS THE MASTER CYLINDER FOR THE BREAKS AND OR THE BREAK BOOSTER AND THEN CAME ACROSSED MY YEAR OF THIS VEHICLE HAS A RECALL ON THESE THINGS SO I NEED TO KNOW ABOUT HOW TO GET THESE THINGS FIXED UNDER... Read more
Incident date: Jul 2, 2018
2008 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Incident date: Jul 15, 2017
TAKATA INFLATORS CAN NOT GET RECALL FIXED IT HAS BEEN A YEAR
Incident date: Jun 18, 2018
"TAKATA RECALL" SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384. THE LINCOLN MOTOR CAR COMPANY SENT ME A LETTER THAT STATES, DEALERS ARE AUTHORIZED TO SPEND UP TO $45 PER DAY TO RENT A CAR FOR ME, UNTIL RECALL REPAIRS CAN BE MADE. I HAVE CONTACTED A NUMBER OF DEALERS AND THEY HAVE DECLINED TO RENT A VEHICLE FOR ME. I THEN CONTACTED LINCOLN CUSTOMER SERVICE AND SPOKE TO JEFF AT NOON ON 6/28/18. J... Read more
Incident date: Jun 25, 2018
TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHILE THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO MAJOR WORLD (43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101, (866) 614-2884) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS... Read more
Incident date: Jun 11, 2018
FAULTY SUNROOF TRACK ASSEMBLY, UNABLE TO OPEN OR CLOSE BACKUP REAR CAMERA STOPPED WORKING, STATIONARY (PRIOR TO BACKING UP, ONCE PUT IN REVERSE)
Incident date: Jun 11, 2018
FAULTY SUNROOF TRACK ASSEMBLY, UNABLE TO OPEN OR CLOSE BACKUP REAR CAMERA STOPPED WORKING, STATIONARY (PRIOR TO BACKING UP, ONCE PUT IN REVERSE)
Incident date: Jun 11, 2018
FAULTY SUNROOF TRACK ASSEMBLY, UNABLE TO OPEN OR CLOSE BACKUP REAR CAMERA STOPPED WORKING, STATIONARY (PRIOR TO BACKING UP, ONCE PUT IN REVERSE)
Incident date: Jun 27, 2018
NO INDICATION OR WARNING PRIOR TO INCIDENT. WITHIN 2 MI OF DRIVING, BATTERY LIGHT CAME ON, ELECTRICAL ISSUES BEGAN (RADIO/DOME LIGHTS, ETC), THEN SMOKE BILLOWING FROM UNDER HOOD. IMMEDIATELY PULLED OVER, TURNED OFF IGNITION, AND ENTIRE FRONT END WAS ON FIRE.
Fire
Incident date: Jun 27, 2018
NO INDICATION OR WARNING PRIOR TO INCIDENT. WITHIN 2 MI OF DRIVING, BATTERY LIGHT CAME ON, ELECTRICAL ISSUES BEGAN (RADIO/DOME LIGHTS, ETC), THEN SMOKE BILLOWING FROM UNDER HOOD. IMMEDIATELY PULLED OVER, TURNED OFF IGNITION, AND ENTIRE FRONT END WAS ON FIRE.
Fire
Incident date: Jun 27, 2018
NO INDICATION OR WARNING PRIOR TO INCIDENT. WITHIN 2 MI OF DRIVING, BATTERY LIGHT CAME ON, ELECTRICAL ISSUES BEGAN (RADIO/DOME LIGHTS, ETC), THEN SMOKE BILLOWING FROM UNDER HOOD. IMMEDIATELY PULLED OVER, TURNED OFF IGNITION, AND ENTIRE FRONT END WAS ON FIRE.
Fire
Incident date: Jun 1, 2016
TAKATA RECALL - DEAKER HAS HAD MY CAR SINCE 4/05/18. HAVE RENTAL BUT THEY NOW WANT ME TO COME GET THE CAR - WOULD NOT ALLOW ME TO DRIVE HOW 4/05. THIS IS 75 MILES AWAY & HARDSHIP FOR ME SINCE HUSBAND IS DISABLED. DON'T HAVE ANY IDEA WHEN AIR BAG WILL BE REPAIRED. HAVE NOT BEEN ABLE TO USE CAR SINCE JULY 2016 EXCEPT WHEN I ALONE WOULD BE DRIVING. HELP!!!! PREVIOUSLY REPORTED COMPLAINT.
Incident date: Jul 16, 2017
ON JULY 16, 2017, I WAS TRAVELING ON INTERSTATE 70 EAST, NEAR WASHINGTON, PA. ALL OF A SUDDEN MY 2001 LINCOLN STARTED SHAKING VERY VIOLENTLY. I MANAGED TO PULL INTO A REST STOP A FEW MILES AWAY, AND NOTICED THAT THE REAR PORTION OF MY LINCOLN WAS VERY LOW TO THE GROUND. I MANAGED TO DRIVE INTO WASHINGTON, PA, AND A LOCAL MECHANIC TOLD ME THAT HE SUSPECTED THAT THE AIR SUSPENSION COMPRESSOR, WHICH ... Read more
Incident date: Jun 23, 2018
REAR WINDOW SPONTANEOUSLY SHATTERED. DAYLIGHT HOURS, APPROXIMATELY 70 DEGREES FAHRENHEIT, DRY WEATHER CONDITIONS, PARKED IN SHADED AREA. DRIVER WALKED TO VEHICLE, SAT IN DRIVER SEAT, CLOSED DRIVER-SIDE DOOR, AND STARTED VEHICLE UNEVENTFULLY. LESS THAN ONE MINUTE LATER THE REAR WINDOW SPONTANEOUSLY SHATTERED. DRIVER CUT LEFT HAND ON BROKEN GLASS WHEN ATTEMPTING TO RETRIEVE PERSONAL BELONGINGS IN TH... Read more
1 injured
Incident date: Jun 1, 2016
2007 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MEL HAMBELTON FORD, 11771 W KELLOGG AVE, WICHITA, KS 67209) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN CONTAC... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MEL HAMBELTON FORD, 11771 W KELLOGG AVE, WICHITA, KS 67209) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN CONTAC... Read more
Incident date: Jun 1, 2018
2013 MKX DOES NOT RECOGNIZE WHEN GEAR SHIFTER HAS BEEN MOVED TO "PARK". ERROR MESSAGE LIGHT "SHIFT TO PARK" COMES ON. P LIGHT IS NOT ILLUMINATED. DRIVER HAS TO REPEATEDLY SHIFT FROM PARK TO ANOTHER GEAR (NEUTRAL, DRIVE, PARK, REVERSE) AND BACK TO PARK UNTIL P IS ILLUMINATED AND RECOGNIZED TO BE IN PARK. VEHICLE IS STATIONARY WHEN THIS OCCURS. THIS BEGAN IN EARLY 6/2018 AND OCCURRED INTERMITT... Read more
Incident date: Jul 1, 2016
2008 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Incident date: Jun 14, 2018
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOB HURLEY FORD OF TULSA, 745 W. 51ST ST., TULSA, OK) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER ASSIST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTI... Read more
Incident date: Jun 24, 2018
CAR KNOCKS AND JOLTS WHEN SHIFTING, WON'T SHIFT GEARS WHILE ACCELERATING.
Incident date: Dec 18, 2014
AIR BAG RECALL.THE FRONT PASSENGER TAKATA AIRBAG'S INFLATORS CONTAIN AN EXPLOSIVE CHEMICAL THAT CAN CAUSE THE AIRBAGS TO RUPTURE, ESPECIALLY IN WARM, HUMID CLIMATES. REPAIR PENDING AVAILABILITY OF PART. TAKING AN INCREDIBLE AMOUNT OF TIME FOR REPLACEMENT.
Incident date: Jun 19, 2018
WHEN I DRIVE APPROXIMATELY 35 MILES, MY 2002 LINCOLN LS WANTS TO OVERHEAT AND SHUT DOWN ON ME. I HAVE TO WAIT TILL IT COOLS DOWN AND THEN START IT UP AND PROCEED ON MY WAY.
Incident date: Jun 19, 2018
WHEN I DRIVE APPROXIMATELY 35 MILES, MY 2002 LINCOLN LS WANTS TO OVERHEAT AND SHUT DOWN ON ME. I HAVE TO WAIT TILL IT COOLS DOWN AND THEN START IT UP AND PROCEED ON MY WAY.
Incident date: Jun 19, 2018
WHEN I DRIVE APPROXIMATELY 35 MILES, MY 2002 LINCOLN LS WANTS TO OVERHEAT AND SHUT DOWN ON ME. I HAVE TO WAIT TILL IT COOLS DOWN AND THEN START IT UP AND PROCEED ON MY WAY.
Incident date: Jun 14, 2018
THE LINCOLN IN QUESTION BELONG TO MY WIFE WHO IS THE TITLE HOLDER OF THE CAR. I WAS USING MY WIFE'S CAR ON 06/14/2018 AND WAS BACKING OUT OF A PARKING AREA AT UNION AND LIBERTY STREET IN MILFORD, MI,I CAME TO THE STREET AT THE END OF THE PARKING AREA, I PUSHED THE BREAK TO STOP SO THAT I COULD CONTINUE ONTO UNION STREET AS SOON I APPLIED THE BREAK, THE CAR ACCELERATED AT HIGH SPEED BACKWARD AND EV... Read more
Crash
Incident date: Jun 2, 2000
THE VEHICLE IS NOT ABLE TO BE DROVE
Incident date: Jun 2, 2000
THE VEHICLE IS NOT ABLE TO BE DROVE
Incident date: Jun 2, 2000
THE VEHICLE IS NOT ABLE TO BE DROVE
Incident date: Jun 20, 2018
"POWER STEERING ASSIST FAULT" LIGHT COMES ON AND POWER STEERING LOCKS UP OR BECOMES VERY DIFFICULT TO STEER. I BARELY AVOIDED AN ACCIDENT. I HAD TO STOP THE CAR IN TRAFFIC BECAUSE I COULDN'T STEER THE CAR. I FOUND I COULD BARELY STEER THE CAR WITH GREAT EFFORT AND WAS ABLE TO DRIVE CAR TO SIDE OF ROAD. THIS VERY SAME ISSUE APPEARS TO BE ACROSS MANY FORD/LINCOLN 2010-2013 MODELS. THERE WAS A R... Read more
Incident date: Jun 19, 2018
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. IN ADDITION, THE VEHICLE MADE AN ABNORMAL CLICKING SOUND AND THE AIR CONDITIONER INDEPENDENTLY TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE COULD BE RELATED TO A MALFUNCTIONING FUEL PUMP. THE CONTACT SCHEDUL... Read more
Incident date: Jun 19, 2018
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. IN ADDITION, THE VEHICLE MADE AN ABNORMAL CLICKING SOUND AND THE AIR CONDITIONER INDEPENDENTLY TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE COULD BE RELATED TO A MALFUNCTIONING FUEL PUMP. THE CONTACT SCHEDUL... Read more
Incident date: Jun 18, 2018
REAR DRIVER SIDE SUSPENSIN COIL SPRING BROKE WHILE BACKING OUT OF DRIVEWAY. ALSO ON THE ELECTRICAL END, THE POWER LOCKS RATTLE TO THE OPEN & CLOSE POSITION CONSTANTLY ON DRIVERS SIDE & REAR PASSENGER SIDE .
Incident date: Jun 18, 2018
REAR DRIVER SIDE SUSPENSIN COIL SPRING BROKE WHILE BACKING OUT OF DRIVEWAY. ALSO ON THE ELECTRICAL END, THE POWER LOCKS RATTLE TO THE OPEN & CLOSE POSITION CONSTANTLY ON DRIVERS SIDE & REAR PASSENGER SIDE .
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL... Read more
Incident date: Jun 13, 2018
TAKATA RECALL FAILING REPAIR SERVICE FROM LINCOLN/FORD IN REPLACING THE TAKATA AIRBAGS IN OUR VEHICLE. WE RECEIVED THE RECALL NOTICE 1.5 YEARS AGO. WE FOLLOWED THE DIRECTIONS IN THE NOTICE LETTER & CALLED A LOCAL LINCOLN DEALER, NORTH PARK LINCOLN IN SAN ANTONIO, TX. EACH TIME WE CALLED THEY DID NOT HAVE THE PART. NO ONE TOLD US ABOUT THE HIGH RISK OF SERIOUS INJURY RELATED TO THE AIRBAGS. MAY OF... Read more
LINCOLN
MKZ HYBRID
(2011) — STEERING
Jun 18, 2018
Incident date: May 4, 2018
WE TOOK IT IN FOR THE POWER STEERING RECALL WE DISCOVERED WHEN WE LOST ALL POWER STEERING AND ALMOST CRASHED. THE DEALERSHIP IS FIXING IT FOR THE 5TH TIME IN 6 WEEKS AND IT WON'T FIX. WE KEEP DANGEROUSLY LOOSING POWER STEERING. WERE MINISTERS AND SERVE AT OUR OWN COSTS WE CAN'T AFFORD TO BE IN DANGER AND NOT BE ABLE TO TRUST OUR CAR. THEY WON'T STOP TRYING TO FIX WHAT CLEARLY THEY CAN'T FIX.... Read more
Incident date: Dec 1, 2017
MULTIPLE TIRE PRESSURE LOSS WITH AS MUCH AS A 25 PSI DIFFERENTIAL . CONSTANT PROBLEM
Incident date: Jun 15, 2018
WHILE TURNING INTO MY DRIVEWAY I SLOWED TO MAKE THE TURN AND MY CAR IMMEDIATELY ACCELERATED RPMS REVVED UP. NO DAMAGE WAS DONE. THEN A COUPLE OF DAYS LATER I WAS PULLING INTO A PARKING SPACE AND SLOWED TO MAKE THE TURN AND THE RPMS SHOT UP AGAIN CAUSING ME TO HIT A PARKED CAR AND ALSO A BUILDING BEFORE I COULD BRING THE CAR TO A STOP. I TOOK THE CAR IMMEDIATELY TO GRAY DANIELS DEALERSHIP IN BRA... Read more
Crash
Incident date: Jun 15, 2018
WHILE TURNING INTO MY DRIVEWAY I SLOWED TO MAKE THE TURN AND MY CAR IMMEDIATELY ACCELERATED RPMS REVVED UP. NO DAMAGE WAS DONE. THEN A COUPLE OF DAYS LATER I WAS PULLING INTO A PARKING SPACE AND SLOWED TO MAKE THE TURN AND THE RPMS SHOT UP AGAIN CAUSING ME TO HIT A PARKED CAR AND ALSO A BUILDING BEFORE I COULD BRING THE CAR TO A STOP. I TOOK THE CAR IMMEDIATELY TO GRAY DANIELS DEALERSHIP IN BRA... Read more
Crash
Incident date: Jun 17, 2018
MY CAR KEEPS RUNNING HOT AND THE ANTIFREEZE DISAPPEARS WHEN YOU POOR IT IN ALSO THE RPM GOOD SLOW THEN GOES FAST THEN CUTS OFF
Incident date: Jun 17, 2018
MY CAR KEEPS RUNNING HOT AND THE ANTIFREEZE DISAPPEARS WHEN YOU POOR IT IN ALSO THE RPM GOOD SLOW THEN GOES FAST THEN CUTS OFF
Incident date: Jun 12, 2018
TAKATA INFLACTORS RECALL OF JAN. 2017 PASSENGER AIRBAG INFLATOR REPLACEMENT STILL NOT AVAILABLE. "TAKATA RECALL"
Incident date: May 1, 2018
WE'VE CONTACTED THE DEALER MULTIPLE TIMES , WE NO SUCESS. LINCOLN HAS AUTHORIZED A RENTAL CAR TO BE FURNISHED BY OUR DEALER. AFTER SEVERAL PHONE CALLS TO 2 DIFFERNT FORD DEALERS IN OUR AREA - WE HAVE HAD NO SUCESS - WE'RE DRIVING A TIME BOMB! WHAT DO WE DO OW? WE HAVE NOT HAD AN ACCIDENT - BUT IF WE DID HAPPEN TO HAVE ONE WHAT IS OUR RECORSE WITH FORD LINCOLN??
Incident date: Jan 10, 2017
TAKATA RECALL FIRST NOTIFIED JAN.2017, 2 MORE NOTIFICATIONS SINCE. DEALER CLAIMS NOTHING THEY CAN DO, NO CAR RENTALS AVAILABLE, NOT EVEN TAKING YOUR NAME
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL UTTER FORD, 4901 S INTERSTATE 35 E, CORINTH, TX 76210, 940-321-7400) WAS CONTACTED AND CON... Read more