Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Oct 29, 2018
TAKATA NOTICE AND DASHBOARD WHERE AIRBAGS ARE.FASH IS SPLITTING AND DEALER SAID CAN'T BE FIXED. HAVE TO ORDER AND PAY FOR A NEW DASH. I RECEIVED A CLASS ACTION NOTICE ABOUT AIRBAGS. DEALER CHECKED AND NO RECALLS I CONCERNED
Incident date: Oct 29, 2018
TAKATA NOTICE AND DASHBOARD WHERE AIRBAGS ARE.FASH IS SPLITTING AND DEALER SAID CAN'T BE FIXED. HAVE TO ORDER AND PAY FOR A NEW DASH. I RECEIVED A CLASS ACTION NOTICE ABOUT AIRBAGS. DEALER CHECKED AND NO RECALLS I CONCERNED
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE LURCHED FORWARD, ACCELERATED, AND ALMOST CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO DIFFEE FORD LINCOLN (1681 I-40, EL RENO, OK), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS ... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JB
Incident date: Nov 6, 2018
SUNROOF HAS A LARGE CRACK IN IT AND LINCOLN DEALERSHIP STATES IT WAS HIIT BY SOMETHING. NOTHING HIT THAT GLASS. LINCOLN WILL NOT COVER THE CHARGE AND WANTS TO CHARGE ME$1500. THE GLASS SUNROOF IS DEFECTIVE
Incident date: Oct 25, 2018
WHILE DRIVING ON CITY STREETS, BRAKE PEDAL SINKS TO THE FLOOR WHEN ATTEMPTING TO STOP FOR LIGHTS, TRAFFIC, STOP SIGNS. STOPPING DISTANCE IS LONGER THAN EXPECTED UNTIL BRAKES FINALLY ENGAGE. ON HIGHWAY (50+ MPH), PEDAL SINKS FOR NORMAL STOPS, AND FOR EMERGENCY STOPS, IF YOU STOMP THE BRAKES THE PEDAL SINKS AND IT SEEMS THAT THE ABS DOES NOT ENGAGE, BECAUSE THERE IS NO NOISE OR VIBRATION.
Incident date: Nov 5, 2018
POWER BOOST ON BRAKES FAILS INTERMITTENTLY. WHEN THE POWER BOOST GOES OUT, THE CAR EITHER FAILS TO STOP, OR IF ALREADY STOPPED, THEN JUMPS FORWARD UNTIL THE DRIVER STOMPS THE BRAKE TO THE FLOOR TO STOP. IT'S EXTREMELY DANGEROUS.
Incident date: Jan 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (KNOX FORD, 461 S DIXIE BLVD, RADCLIFF, KY 401... Read more
LINCOLN
MKZ HYBRID
(2011) - AIR BAGS
Nov 7, 2018
Incident date: Nov 7, 2018
TAKATA RECALL. MY DEFECTIVE AIRBAGS HAVE NEVER BEEN REMEDIED. OFFER OF TEMPORARY RENTAL CAR NEVER DONE. DEALERSHIP SAS THEY DON'T HAVE ANY AVAILABLE TO THEM. I CAN'T DRIVE CAR. WHAT AM I SUPPOSED TO DO? NEED HELP.
LINCOLN
MKZ HYBRID
(2011) - STEERING
Nov 7, 2018
Incident date: Nov 7, 2018
TAKATA RECALL. MY DEFECTIVE AIRBAGS HAVE NEVER BEEN REMEDIED. OFFER OF TEMPORARY RENTAL CAR NEVER DONE. DEALERSHIP SAS THEY DON'T HAVE ANY AVAILABLE TO THEM. I CAN'T DRIVE CAR. WHAT AM I SUPPOSED TO DO? NEED HELP.
LINCOLN
MKZ HYBRID
(2011) - EXTERIOR LIGHTING
Nov 7, 2018
Incident date: Nov 7, 2018
TAKATA RECALL. MY DEFECTIVE AIRBAGS HAVE NEVER BEEN REMEDIED. OFFER OF TEMPORARY RENTAL CAR NEVER DONE. DEALERSHIP SAS THEY DON'T HAVE ANY AVAILABLE TO THEM. I CAN'T DRIVE CAR. WHAT AM I SUPPOSED TO DO? NEED HELP.
LINCOLN
MKZ HYBRID
(2012) - AIR BAGS
Nov 7, 2018
Incident date: Oct 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EVERGREEN FORD LINCOLN (1500 18TH AVENUE NW, ISSAQUAH, WASHINGTON 98027, (425) 392-6900) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVA... Read more
Incident date: Oct 15, 2018
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 60 MPH, THE GEAR SHIFT LEVER MOVED FROM AUTO TO AUTO/MANUAL MODE INDEPENDENTLY. WOLTZ & WIND FORD (LOCATED AT 2100 WASHINGTON PIKE, CARNEGIE, PA 15106, (866) 384-2889) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER... Read more
Incident date: Aug 1, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD OF ORANGE (1350 W KATELLA AVE, ORANGE, CA 92867, 888-721-6635) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANU... Read more
Incident date: Nov 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (EAST WEST LINCOLN, 7591 ANNAPOLIS RD, NEW CARROLLTON, MD 20784) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Nov 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (COURTESY FORD LINCOLN, 3533 N VERMILLION ST, DANVILLE, IL 61832, 217-442-1840) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE... Read more
Incident date: Nov 6, 2018
REAR BRAKE PADS AND ROTORS HAD TO BE REPLACED.
Incident date: Jan 1, 2014
THE TAKATA RECALL IS POTENTIALLY LIFE THREATENING AND UNFORTUNATELY LINCOLN OFFERS NO SOLUTION TO THE CUSTOMER AND THAT IS SOMETHING THAT IS NOT BEING TAKEN SERIOUSLY BY THE COMPANY . I HAVE RECEIVED LETTER AFTER LETTER WARNING ME THAT CORROSION OF THE FUEL TANK IS DEFECTIVE AND DIRECTIONS TO TAKE THE TO A LINCOLN DEALER. I HAVE BEEN TO THE DEALER OVER 3 TIMES AND EVERYTIME ITS A DIFFERENT EXCUSE ... Read more
Incident date: Jan 1, 2014
THE TAKATA RECALL IS POTENTIALLY LIFE THREATENING AND UNFORTUNATELY LINCOLN OFFERS NO SOLUTION TO THE CUSTOMER AND THAT IS SOMETHING THAT IS NOT BEING TAKEN SERIOUSLY BY THE COMPANY . I HAVE RECEIVED LETTER AFTER LETTER WARNING ME THAT CORROSION OF THE FUEL TANK IS DEFECTIVE AND DIRECTIONS TO TAKE THE TO A LINCOLN DEALER. I HAVE BEEN TO THE DEALER OVER 3 TIMES AND EVERYTIME ITS A DIFFERENT EXCUSE ... Read more
Incident date: Oct 10, 2016
TAKATA RECALL I RECEIVE LETTER AFTER LETTER TELLING MY AIRBAG CAN CAUSE MY DEATH BUT YEARS LATER THE PARTS STILL HAVEN'T ARRIVED. THIS SEEMS UNACCEPTABLE. I HAVE ASKED THE DEALERSHIP TO DISABLE THE AIRBAG BUT THEY CANNOT. HOW MANY PEOPLE SHOULD DIE WAITING FOR PARTS?
Incident date: Jul 5, 2016
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARCENEAUX FORD AT (337) 364-9721 (LOCATED AT 1111 OLD HWY 90W, NEW IBERIA, LA 70560) AND WAS INFOR... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHUCK ANDERSON FORD (1910 W JESSE JAMES RD, EXCELSIOR SPRINGS, MO 64024, (816) 630-1700) WAS CONTACTED AND CONFIRMED... Read more
Incident date: Sep 1, 2018
TAKATA INFLATORS RECALL CONTINUED DELAYS... DRIVING AN UNSAFE VEHICLE. LINCOLN SAYS THEY DON'T KNOW WHEN REPLACEMENT AIRBAG WILL BE AVAILABLE! NOT ACCEPTABLE. NEED NHTSA INVOLVEMENT TO RESOLVE THIS MAJOR SAFETY ISSUE!
Incident date: Oct 20, 2018
RECALL # 14V393000 IS WITH MAKE, MODEL & YEAR, BUT NOT VIN #. STARTING A MONTH AGO, THE CAR ROLLS WHEN IN PARK ESPECIALLY ON UNEVEN PAVEMENT. SHOULD YOU LOSE POWER, AS HAPPENS WITH THIS PROBLEM GOING 70 MPH, IT WILL RESULT IN DEADLY CRASH. CONTACTED LINCOLN CUSTOMER SERVICE REPRESENTATIVE DESIREE WHO REFUSED TO PAY FOR INSPECTION TO SEE IF HALFSHAFT AND LINKSHAFT ARE THE PROBLEM. CONSIDERING T... Read more
Incident date: Oct 20, 2018
RECALL # 14V393000 IS FOR MY MAKE, MODEL & YEAR, BUT NOT THE VIN # (LINCOLN 2013 MKX). THE CAR IS HAVING THE SAME PROBLEM AS ON THIS RECALL. STARTING A WEEK AGO, MY CAR MOVES & ROLLS WHEN PUT IN PARK ESPECIALLY ON UNEVEN PAVEMENT. SHOULD YOU LOSE POWER GOING 70 MPH IF THIS RECALL IS CAUSING THE PROBLEM, IT WILL RESULT IN DEADLY CRASH. CONTACTED LINCOLN CUSTOMER SERVICE REPRESENTATIVE WHO RE... Read more
Incident date: Jul 1, 2018
TAKARA RECALL - TORQUE CONVERTER FAILURE CAUSING TRANSMISSION ISSUES WHICH RESULT IN REPLACEMENT. FOUND SEVERAL REPORTS ONLINE. CAR SHUTTERS HORRIBLY AT 40 MPH UNTIL 50 MPH.
Incident date: Jul 1, 2018
TAKARA RECALL - TORQUE CONVERTER FAILURE CAUSING TRANSMISSION ISSUES WHICH RESULT IN REPLACEMENT. FOUND SEVERAL REPORTS ONLINE. CAR SHUTTERS HORRIBLY AT 40 MPH UNTIL 50 MPH.
Incident date: Nov 3, 2018
THE BRAKE BOOSTER FAILED ON MY VEHICLE AND WAS JUST REPLACED BY THE DEALERSHIP FOR NEARLY $900 DOLLARS. THIS IS THE 2ND MAJOR SAFETY ISSUE I HAVE HAD WITH THIS VEHICLE BECAUSE THE THROTTLE BODY HAD AN ISSUE THAT CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN WHILE DRIVING WITH NO WARNING. THAT WAS REPLACED AT NO COST BUT I HAD TO DO MY OWN RESEARCH FOR THE REPAIR AND THAT ISSUE COULD HAVE CAUSED AN AC... Read more
Incident date: Nov 3, 2018
THE BRAKE BOOSTER FAILED ON MY VEHICLE AND WAS JUST REPLACED BY THE DEALERSHIP FOR NEARLY $900 DOLLARS. THIS IS THE 2ND MAJOR SAFETY ISSUE I HAVE HAD WITH THIS VEHICLE BECAUSE THE THROTTLE BODY HAD AN ISSUE THAT CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN WHILE DRIVING WITH NO WARNING. THAT WAS REPLACED AT NO COST BUT I HAD TO DO MY OWN RESEARCH FOR THE REPAIR AND THAT ISSUE COULD HAVE CAUSED AN AC... Read more
Incident date: Jul 6, 2010
2010 LINCOLN MKS POWER STEERING WOULD NOT FUNCTION, DID THIS 5 TIMES . HAD TO TURN CAR OFF TURN STEERING VERY HARD A COUPLE TIMES AND THEN RESTART POWER STEERING RETURNED. LAST TIME THIS HAPPENED 10/31/2010
Incident date: Oct 11, 2018
WATER PUMP FAILURE, NOW PULLING LIQUIDS INTO ENGINE. DROVE APPROX 2 MILES ON CITY STREET WHEN NOTICED GAUGE FOR ENGINE TEMP WAS IN THE RED. PULLED OVER IMMEDIATELY. DIAGNOSED WITH WATER PUMP FAILURE AFTER TOW TO MECHANIC. 120,000 MILES ON VEHICLE
Incident date: Nov 2, 2018
"TAKATA RECALL"I HAVE RECEIVED A RECALL NOTICE FOR MY LINCOLN IN DECEMBER 2017.AND MY VEHICLE HAVE NOT YET HAD MY TAKATA AIRBAGS REPAIRED. I HAVE CONTACTED THE LINCOLN IN PINES BLVD MANY TIMES AND THEY DO NOT SOLVE THE PROBLEM. I WAS IN THERE WITH THE RECALL NOTICE IN SPRING OF 2018 AND NOTHING HAPPENED.THAT WAS THE DATE PROVIDED ON THE NOTICE. WE ARE IN NOVEMBER 2018 AND THEY ARE PASSING ALMOST T... Read more
Incident date: Dec 8, 2017
NHTSA RECALL NUMBER 18V046; LINCOLN RECALL NUMBER 18S01 PASSENGER AIRBAG INFLATOR REPLACEMENT: I WAS FIRST NOTIFIED IN DEC 2017. STILL WAITING FOR THE NECESSARY PART TO DO THE REPAIR. PART ORDERED FOR THE SECOND TIME SEPT 12, 2018 CANNOT ALLOW A PASSENGER IN THE FRONT PASSENGER SEAT.
Incident date: May 16, 2016
TAKATA RECALL TAKEN THE VEHICLE TO HAVE THE TAKATA INFLATORS TO BE REPAIRED, [ NO PARTS ]
Incident date: Mar 1, 2017
TAKATA RECALL. ORIGINAL RECALL NOTIFICATION FROM LINCOLN IS DATED MARCH 2017. SUBSEQUENT RECALL NOTIFICATION IS DATED MAY 2018. RENTAL CAR AGREEMENT FOR SUBSTITUTE VEHICLE WAS SIGNED JUNE 27, 2018. MY MKZ HAS NOT BEEN REPAIRED AS OF NOVEMBER 1, 2018.
Incident date: Oct 1, 2011
TAKATA RECALL AIRBAGS INSTALLED AT FACTORY
LINCOLN
MKZ HYBRID
(2011) - AIR BAGS
Nov 2, 2018
Incident date: Jun 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN 2017. THE DEALER (VISTA FORD WOODLAND HILLS, 21501 VENTURA BLVD, WOODLAND HILLS, CA 91364) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTAC... Read more
Incident date: Jan 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAG) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT SPEAK WITH A DEALER OR THE MANUFACTURER TO VERIFY IF PARTS WERE AVAILABLE FOR THE REPAIR REMEDY. PARTS DISTRIBUTION DISCONNECT.
Incident date: Jul 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE AND INFORMED T... Read more
Incident date: Nov 1, 2018
I ANSWERED THE QUESTIONS TO SEE IF MY CAR WAS PART OF THE RECALL. THE COMPUTER SAID NO. I KNOW FOR A FACT AND I HAVE THE RECALL PAPERS, BUT IT ALSO SAID THERE WERE NO PARTS AT THE DEALERSHIP TO FIX IT. I LIVE IN A REMOTE PART OF NEBRASKA AND A RENTAL CAR IS NOT AVAILABLE. SO WHAT AM I TO DO IF I CANT DRIVE MY CAR. YOU SYSTEM TO FILE TO BE PART OF THE SETTLEMENT SUCKS.
Incident date: Dec 10, 2014
TAKATA INFLATORS: WE HAVEN'T HAD A PROBLEM YET BUT THE LAST FEW YEARS THE FRONT DRIVER'S AND PASSENGER'S AIRBAGS HAVE RATTLING NOISES WHEN ON BUMPY ROADS. HEARING THE RATTLING NOISES MAKES ME BELIEVE THERE ARE PARTS LOOSE IN BOTH WHICH COULD PUT THE DRIVER AND PASSENGER IN DANGER. I HAVE BEEN PATIENTLY WAITING FOR A RECALL. IF I CHOOSE TO HAVE THEM REPLACED ON MY OWN, WILL I BE REIMBURSED? IT IS V... Read more
Incident date: Oct 29, 2018
VEHICLE IN MOTION; BRAKE BOOSTER PRODUCED "HISSING" SOUND WHEN BRAKING; BRAKE PEDAL BECOMES STIFF WITH LOSS OF POWER-ASSISTED BRAKING, INCREASING STOPPING DISTANCES. BEGAN AS INTERMITTENT PROBLEM WITHOUT ANY ADVANCE WARNING FOR WHEN IT WOULD OCCUR NEXT.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER ROBBIE ROBERSON FORD (2825 MEMORIAL DR, WAYCROSS, GA 31503 (912)-283... Read more
Incident date: Jun 20, 2018
ON JUNE 20TH 2018 WHILE TURNING ONTO A CITY STREET AT ABOUT 15 MILES PER HOUR THE POWER STEERING SUDDENLY FAILED LOCKING THE STEERING WHEEL. IT TOOK TREMENDOUS EFFORT TO TURN THE STEERING WHEEL TO CONTROL THE CAR. BECAUSE OF THE SLOW SPEED I WAS ABLE TO STOP THE CAR JUST BEFORE GOING OFF THE ROAD. AT THE SAME TIME SEVERAL LIGHTS ON THE DASH BOARD LIT UP OR WERE FLASHING. ONCE I STOPPED THE CAR I ... Read more
Incident date: Jan 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT SPOKE WITH GOLDEN CIRCLE FORD LINCOLN, INC (1432 US-45BYO, JACKSON TENNESSEE 38305, 731-554-3673) WHO ADVISED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. PARTS DISTRIBUTION DISCONNECT.
Incident date: Oct 31, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, SUGAR LOAF FORD LINCOLN (1222 W SERVICE DR, WINONA, MN 55987. 507-454-5170) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE M... Read more